TAP ON TELECOM Project Serge Raymond, Vice-President International Markets Development International Institute of Telecommunications ITU Public & Private.

TAP ON TELECOMTAP ON TELECOMProjectProject

TAP ON TELECOMTAP ON TELECOMProjectProject

Serge Raymond, Vice-PresidentInternational Markets Development

International Institute of Telecommunications

ITU Public & Private Sectors Partnership Forumfor Africa Region (PPF-Africa 2004)

Kampala, Uganda, 31 October – 2 November 2004

Serge Raymond, Vice-PresidentInternational Markets Development

International Institute of Telecommunications

ITU Public & Private Sectors Partnership Forumfor Africa Region (PPF-Africa 2004)

Kampala, Uganda, 31 October – 2 November 2004

A Capacity Building Initiative for Developing Countries

22004/09/27

Unique coopetition modelUnique coopetition model

UniversitiesUniversities QuebecGovernment

QuebecGovernment

Cooperation in the pre-competitive environment

VentureCapitalists

VentureCapitalists

SMEsSMEsManufacturersManufacturers

Network OperatorsNetwork

Operators

CanadianGovernment

CanadianGovernment

32004/09/27

IIT MembersIIT MembersIIT MembersIIT Members

ActiveMediaAlphinatArchiDataAudiSoftCDGI GroupCEFRIOEMS Satellite NetworksEnixum

iBwaveISR TechnologiesLIPSOMediatrix Mobile MaestriaMobile TechnologiesN(i)2

Radical Horizon

VDNVertical7Virtual ConexionsVoiceAge NetworksWatch4NetWaveroadWavesat

Radio IP SoftwareRDC TechnologiesRISQShip2SaveTelopsTornado TechnologiesUltra Electronics SCT

Large enterprises

SMEs

42004/09/27

IIT MembersIIT MembersIIT MembersIIT Members

Business Development Bank of Canada (BDC)Fonds de solidarité FTQ

Innovatech MontrealSkypoint Capital

Association of Health Technologies Industry (AITS)Canadian Technology Network (CTN-RCT)Canadian Wireless Telecommunications Association (CWTA)

Fédération de l’informatique du Québec (FiQ)Inter-LogiQ NetworkTRLabs

Concordia UniversityÉcole de technologie supérieureÉcole Polytechnique de MontréalInstitut national de la recherche scientifique

Université LavalMcGill UniversityUniversité de Sherbrooke

Borden Ladner GervaisEmertechGeomar International CanadaMcKinsey & Company

Samson Bélair/Deloitte & ToucheSECOR ConsultingSecurIP Services-conseils Inc.

Venture Capitals

Partnerships

Professional Firms

Universities

52004/09/27

IIT: One centre; two major areas of IIT: One centre; two major areas of activities…activities…

IIT IIT – Technology Training for Operators and Service Providers– Authorized Training Centre (for specific types of equipment)– Consulting– Technical Due Diligence– Testing– Technology Showcase

IIT – ResearchIIT – Research– Pre-competitive R&D– Private R&D

62004/09/27

IIT CustomersIIT Customers

The Institute provides services to:

TELECOM OPERATORS

Government Ministries,Departments &

Agencies

INTERNETSERVICE

PROVIDERS SMALL BUSINESSES(IT Developers)

72004/09/27

IIT provides the ICT sector with access to IIT provides the ICT sector with access to uniqueunique and attractive resources and attractive resources

– Technology experts;– Highly qualified trainers;– R&D Group;– Wireline and wireless advanced non-commercial

network consisting of:• Multi-vendors (Nortel, Ericsson, HP,…)• Multi-carriers (Bell, Telus, Rogers Wireless, Microcell,

…)• Multi-standards (UMTS, 3G CDMA, MPLS,…)• Multi-sites (IIT, universities and industrial members)

– Active network of key telecoms / IT stakeholders of all sizes;

– Test platform for innovators in the market;– Funded by the Canadian telecom sector and the

Governments of Canada and Quebec

82004/09/27

Technology Training for Operators and Service Technology Training for Operators and Service ProvidersProviders

Industrial Certification Programs;

Customized training solutions development;

Distance Learning;

Classes available during day, evening and weekend;

Private or mixed groups;

One-to-one Tutorials.

EXPERTISE – HANDS-ON ACTIVITIES

92004/09/27

Technology Training for Operators and Service Technology Training for Operators and Service ProvidersProviders

Fundamental Concepts of Telecommunications

LANs, MANs, WANs

ATM Networks

IP Technology (Networks, services, architecture, security, routing, IP services, MPLS, OSPF, BGP, IPv6, IP sec)

XDSL Technology

Optics Networks

WLAN (Configuration, Security, Installation)

Voice over IP (VoIP (SIP), VoIP over WLAN)

Physical Plant

Wireless Technologies

Project Management

102004/09/27

IIT-R: Collaborative NetworksIIT-R: Collaborative Networks

IIT (Montreal)IIT (Montreal)

TR Labs(Vancouver)

TR Labs(Vancouver)

CRC(Ottawa)

CRC(Ottawa)

GermanyGermanyCambridgeCambridge

TARA(Halifax)TARA

(Halifax)

CWC NetCWC NetNetwork of Network of Canadian Canadian

Wireless R&D Wireless R&D CentersCenters

Labs Labs interconnectinterconnect

NRC-IIT(Sydney)NRC-IIT

(Sydney)

CCMCSt-John’s

CCMCSt-John’s

Carriers(Bell, Rogers, Microcell …)

Carriers(Bell, Rogers, Microcell …)

UniversitiesUniversities

Vendors(Ericsson, HP,

Nortel, …)

Vendors(Ericsson, HP,

Nortel, …)

Win BCBritish Columbia

Win BCBritish Columbia

Collaboration Collaboration on tests, on tests,

innovation and innovation and developmentdevelopment

112004/09/27

Focus on the Focus on the TAP ON TELECOMTAP ON TELECOM project project

Technical Assistance Program for developing countries

Objective: Next Generation Telecom Networks

A capacity building initiative fordeveloping countries.

A partnership between the IIT, the ITU and its Centre of Excellence Network.

122004/09/27

Project DefinitionProject Definition

Integrated technical assistance program based on hands-on technical assistance, guidance, and training services for…

… ICT project definition, development, implementation and maintenance.

The program is offered to operators, Internet service providers, small businesses, state agencies and institutions through the ITU Centre of Excellence (CoE) network.

132004/09/27

Project Definition (cont’d)Project Definition (cont’d)

Targeted regions:All regions and countries covered by the ITU’s Centre of Excellence network.

Overall duration:5 – 8 years

Budget:Estimated between $20M to $30 M CDN. ($18M – $25 M US)

142004/09/27

ContextContext

TAP ON TELECOM has been developed in response to a request from the ITU and within the scope of the ITU-IIT partnership…

…to add value to the technical assistance provided to developing countries …

…by the BDT and its Centre of Excellence (CoE) network.

152004/09/27

Overall ObjectivesOverall Objectives

a. Provide the ITU’s CoEs and their members with aglobal, structured and practical approach to nextgeneration networks:

Aligning technology choices with regional objectives;

Understanding technology and its requirements for deployment, service implementation, maintenance, replicability and scalability.

162004/09/27

Overall Objectives (cont’d)Overall Objectives (cont’d)

b. Assist developing member countries develop autonomy and capabilities through :

Technology training of non-technical and technical personnel from senior management and operational teams of state departments, state/private sector operators and Internet service providers, their training centers and institutions as well as small businesses;

Hands-on technical assistance (direct technical support and guidance);

Testing of local innovations (technologies and applications) for proof-of-concept, performance and interoperability.

172004/09/27

The TAP ON TELECOM CustomersThe TAP ON TELECOM Customers

The TAP ON TELECOM Projecthas been developed to deliver value to:

TELECOM OPERATORS STATE DEPTS &

AGENCIES

INTERNETSERVICE

PROVIDERS REGULATORS STRATEGICVERTICAL

SEGMENTS

182004/09/27

Expected BenefitsExpected Benefits

Development of key technical competencies within developing countries to: Plan and provision the telecom network (Network engineering); Operate the network and provide services and applications; Increase QoS and productivity; Support and stimulate the evolution of their ICT sector as a strategic

socio-economic enabler through all segments of society;

A comprehensive knowledge of next generation networks to: Understand the capabilities delivered by the various technological choices

from multiple platforms; Align technological choices to the operator’s service strategy; Ensure and optimize performance and interoperability between traditional

(circuit switching) and next generation networks (packet switching). Allow for an optimized and long term approach to the procurement

process

192004/09/27

Expected Benefits (cont’d)Expected Benefits (cont’d)

Support in creating a practical and efficient network plan and in ensuring a productive deployment aligned with its key success factors;

The creation of a community of regional subject matter experts involved in an integrated capacity building process to ensure lasting impact;

The opportunity for local technologies and applications to be tested for proof-of-concept, performance and interoperability through the remotely accessible IIT lab.

202004/09/27

Mobile Platforms for Training - IP Technology Mobile Platforms for Training - IP Technology ……

IP Technology

Networks Services Architecture Security Routing IP services MPLS OSPF BGP IPv6 IP (sec)

212004/09/27

……VoIPVoIP

222004/09/27

WLAN Mobile Platform at AFRALTI, June 2004WLAN Mobile Platform at AFRALTI, June 2004

WLAN 802.11

Configuration Security Installation

232004/09/27

Remote Access to IIT’s Montreal Lab …Remote Access to IIT’s Montreal Lab …

For training on Fibre Optics Network, SDH, ATM, etc.

242004/09/27

Remote Access to IIT’s Montreal Lab… Remote Access to IIT’s Montreal Lab… (cont’d)(cont’d)

…as well as Optical Testing, Network Monitoring and Performance Management

252004/09/27

Implementation StrategyImplementation Strategy

In 3 phases accordingly to a ‘go-validate-evaluate-go-implement-evaluate’:

PHASE 1: June – December 2004 Participating in various CoE workshops and delivering IIT workshops to

allow the CoE members to sample IIT teaching model; Communicating with key stakeholders on the content of the project, its

objectives; Validating the value of the TAP ON TELECOM project with key stakeholders

and gather support to facilitate the search for financing of the second phase of the project.

PHASE 2: Implementing specific set of actions, defined during the

validation phase and reflecting the requirements of the CoEs and their members;

PHASE 3: Integration of previous results into an autonomous and sustainable Industrial Centre Model for developing countries of each region.

262004/09/27

Implementation Strategy – Phase 1Implementation Strategy – Phase 1

Targeted Regions:East / English-speaking Africa – AFRALTIWest / French-speaking Africa – ESMTArab Countries – ARB

Activities:Participation to existing CoE Workshop Program;Delivery of IIT Hands-On Workshop;Meetings & Discussions with Key Stakeholders.

272004/09/27

Phase 1 Implementation – Financial SupportPhase 1 Implementation – Financial Support

The deployment of the first phase of the TAP ON TELECOM project is being achieved, due to the financial support of the Government of Canada and the Centre of Excellence AFRALTI, ARB and ESMT.

282004/09/27

Phase 1 – Action PlanPhase 1 – Action Plan

Dates CoE # Act Name Where

June 21-24, 2004 AFR 6752 WLAN 802.11 (100% IIT) (Requires WLAN Mobile Lab) Nairobi, KENYA

July 20-23, 2004 ARB 6873 Workshop on Internet Protocols – Ipv6 Awareness Tunis, TUNISIA

Aug 30- Sept 3, 2004 AFR 6761Workshop on transitional scenarios towards next generation networks Nairobi, KENYA

Oct. 10-12, 2004 ARB 6874 Workshop on VoIP/IP Telephony Cairo, EGYPT

Nov 1 - 5 , 2004 AFR 6764 Telecom Standardisation Workshop Nairobi, KENYA

Nov. 21-25, 2004 ARB 6872 WLAN 802.11 (100% IIT) (Requires WLAN Mobile Lab) Amman, JORDAN

Nov. 22-26, 2004 ESMT 6787 Économie des nouvelles générations de réseau Dakar, SÉNÉGAL

TBD ESMT 6826Yearly Conference and Exhibition on Advanced Technologies Dakar, SÉNÉGAL

292004/09/27

WLAN 802.11 Workshop @ AFRALTI, June WLAN 802.11 Workshop @ AFRALTI, June 20042004

302004/09/27

WLAN 802.11 Workshop @ AFRALTI, June WLAN 802.11 Workshop @ AFRALTI, June 20042004

312004/09/27

WLAN 802.11 Workshop @ AFRALTI – ResultsWLAN 802.11 Workshop @ AFRALTI – Results

Average of self-perceived level of knowledge and competency in the area of WLAN:

At the start of the workshop: 2,47/10 At the end of the workshop: 7.86/10 Gain in knowledge and competency due to active

participation to the workshop: 5.39/10

Overall satisfaction with the course content: 90.5%

Overall satisfaction with the instructor: 95.2%

322004/09/27

WLAN 802.11 @ AFRALTI – Participants CommentsWLAN 802.11 @ AFRALTI – Participants Comments

‘’Very informative and well delivered workshop. It has really boosted my confidence in this regard. Should be repeated to a wider audience’’ - Samuel OWUSU-ASARE, Network Analyst, Westel, Ghana

 I hope we have more of such courses as the benefits are too numerous. - Mohamed Akmal RAJPUT, ICT Manager, Associated Press, Kenya

The workshop is just too good (Much better than I expected) - William OGUTU, Telkom Kenya

I wish more courses on similiar technologies should be conducted in Kenya - Peter SEREM, Network Administrator, Kenya Pipeline Co. Ltd.

Great workshop to achieve the required level of knowledge. Target audience should be expanded to more ISPs. - Stephen N. MUCHAI, Technical Manager, Wananchi Online Limited

332004/09/27

IPv6 Workshop - TUNIS, July 2004IPv6 Workshop - TUNIS, July 2004

342004/09/27

IPv6 Workshop - TUNIS, July 2004- Participants’ FeedbackIPv6 Workshop - TUNIS, July 2004- Participants’ Feedback

Overall level of satisfactionon the content of the workshop: 72%

Presentations of most interest to the participants:

IPv6 Concept, Burt Crépeault eng., IIT – CanadaIPv6 and IPv4 Coexistence, Burt Crépeault eng,. IIT – CanadaIPv6 Security and Privacy, Dr. Latif Ladid, President IPv6 Forum

352004/09/27

NGN Workshop @ AFRALTI, September NGN Workshop @ AFRALTI, September 20042004

362004/09/27

NGN Workshop @ AFRALTI, September NGN Workshop @ AFRALTI, September 20042004

372004/09/27

NGN Economics at AFRALTI – ResultsNGN Economics at AFRALTI – Results

Average of self-perceived level of knowledge and competency in the area of WLAN: At the start of the workshop: 5.9/10 At the end of the workshop: 7.9/10 Gain in knowledge and competency due to the workshop: 2.0/10

Overall satisfaction with the course content: 82.0%

Overall satisfaction with the instructor: 88.0%

382004/09/27

NGN Economics at AFRALTI NGN Economics at AFRALTI – Participants – Participants CommentsComments

‘’Great insight into the relevance of IP in NGN telecom engineering’’ - Jayraj NAUGAN, Telecom Engineer, Mauritius Telecom, MAURITIUS

 ’’A very good workshop. It prepares us for the oncoming NGN evolution.’’- Rodrick Medson MKWATE, Manager, Malawi Telecoms Limited, MALAWI

‘’ The workshop was very relevant to me and has encouraged me to seek for new approaches in any business and modelling.’’ – Peter NYONSEGA, Officer II-Numbering, Communications Commission of KENYA

392004/09/27

VoIP Workshop - Cairo, October 2004VoIP Workshop - Cairo, October 2004

402004/09/27

VoIP Workshop - Cairo, October 2004VoIP Workshop - Cairo, October 2004Participants’ FeedbackParticipants’ Feedback

Overall level of satisfactionon the content of the workshop: 89%

Presentations of most interest to the participants:

Overview of VoIP, Burt Crépeault eng., IIT – CanadaIntroduction to SIP, Burt Crépeault eng,. IIT – CanadaVoIP Networks Today, Burt Crépeault eng,. IIT – Canada

412004/09/27

Phase 2 – Initial Business ModelPhase 2 – Initial Business Model

Similar to the Business Model of the Institute:

– Gathering together key stakeholders from the telecom and the IT sectors from each region;

– Committing to common objectives:• Fostering the development of knowledge and competencies

in ICT;• Stimulating the regional socio-economic development

through an expanded range of services for all users, particularly consumers and small businesses