tanay debnath complete

ACKNOWLEDGEMENT

It is with affection and appreciation that I acknowledge my indebtness and

gratitude to Deboshree Gogoi, Department of Commerce, Digboi College, who guided and

supervised me to complete my Project in time.

I am also very grateful to all the faculty member of department of commerce,

Digboi College, for their advice and supervision, the staff of various Travel agencies for

their enthusiastic encouragement during the course of the Project, and my friends for their

valuable suggestion and co-operation.

(Tanay Debnath)

CHAPTER – I

INTRODUCTION

Tourism is a collection of activities, services and industries that delivers a

travel experience, including transportation, accommodations, eating and drinking

establishments, retail shops, entertainment business, activity facilities and other

hospitality service provided for individuals or group travelling away from home.

Tourism is the largest service industry in India, with a contribution of 6.23% to

the national GDP and 8.78% of the total employment in India. India witnesses’ more

than 5 million annual foreign tourist arrivals and 562 million domestic tourist visits.

The tourism industry in India generated about US $ 100 billion in 2008 and that is

expected to increase to US $ 275.5 billion by 2018 at a 9.4% annual growth rate. The

Ministry of Tourism is the nodal agency for the development and promotion of tourism

in India and maintains the “Incredible India” campaign.

According to world Travel and Tourism Council, India will be a tourism

hotspot from 2009-2018, having the highest 10 year growth potential. The Travel and

Tourism competitiveness report 2007 ranked tourism in India 6 th in terms of Price

Competitiveness and 39th in terms of safely and security. Despite short and medium

term setback, such as shortage of hotel rooms, tourism revenues are expected to surge

by 42% from 2007 to 2017.

Objectives of study:

1. To determine the prospect and potentially of Tourism in the digboi town.

2. To understand the problem associated with the Travel agencies of digboi town.

3. To study the tourist spots of digboi town haring the highest demand.

4. To provide suggestions for improving the performance of the travel agencies.

METHODOLOGY:

The methodology adopted for the study is descriptive analytical. The data and

information gathered to serve the purpose of the study is basically from Primary

Sources. The methods used for collection of data have been confined to direct personal

interviews and discussions.

To make the study successful many visits to the tourism industry was made in

order to have a insight on the present tourism market. The required data and

information for the study were collected from secondary data e.g. via internet and

books related to tourism.

AREA OF THE STUDY:

Digboi is a town and a town area committee in Tinsukia district in the north-

eastern part of the state of Assam, India.

It is said that the town gets its name from the phrase “dig-boy-dig”, which is

what the English told the laboureres as they dug for crude oil. The town’s history

begins in 1867 when a small group of men from the Assam Railway and Trading Co.

found their elephants leg soaked in black mud that smelt somewhat like oil. The men

began exploring more and in 1889, the English started a small oil installation. India

(and Asia) obtained its first refinery in Digboi in the year 1901.

As of 2001 India census, Digboi had a population of 20,405. Males constitute

54% of the population and females 46%. Digboi has an average literacy rate 81%,

higher than the national average of 59.5%. Male literacy is 85% and female literacy is

77%. In Digboi, 10% of the population is under 6 years of age.

Digboi has always retained a British influenced culture year into independence.

Club going, golfing, swimming and tennis were lifestyles of most Digboites since a

long time back. Indian Oil Company (then known as Assam Oil Company) runs its Oil

refinery in Digboi – “The oldest refinery in Asia”.

The town consists of many site like:

Digboi Club Golf

Digboi Was Cemetery

National Oil Park

Digboi Centenary Park

Digboi Centenary Museums

Saikhowa National Park

SIGNIFICANCE:

Digboi the Oil town of Tinsukia is believed to have derived its home from the

phrase “dig-boy-dig” which is what the English told the labourers as they dug for

crude oil.

Situated in Tinsukia District, Digboi has been a treasure chest for the state of

Assam. The town was under British rule till Independence and was also of great

interest to them. The lavish lifestyle of British has now turned out to be a boon for

Digboi town in respect of tourism.

As the town consist of many beautiful sites, there is visiting of more tourist

which gradually increasing the potential and prospect of the Tourism in the town.

The study will help the travel agency to understand the present tourism market

prevalent in Digboi. The present study is expected to reflect the type of service

provided by the travel agency. The travel agency will come to know about the

drawbacks in the services provided by them to their visitors and also about the

grievances of the visitors in relation thereto. This will provide the travel agency an

opportunity to minimize or mitigate the drawbacks in their service to tourist. Finally,

this study also tries to facilitate some suggestions to the Travel agency for improving

their performance level so as to satisfy more visitors.

CHAPTER – II

INTRODUCTION TO TOURISM

Since the time immemorial human beings have traveled from one place to

another in search of Food, Water, Safety resources but without advancement in

transport & communication the idea of travel for pleasure or exploration emerged.

Travel has always depended upon technology to provide the means or mode of travel.

The earliest travelers walked or rode domesticated animals. The invention of the wheel

and the said provided new modes of transportation. Each improvement in technology

increased for education, sightseeing and religious purpose. One of the earliest travel

guides was written by Pausanias, a breek, which was a 10 volume guide to Greece, for

Roman tourists in 170 AD.

Tourism is a collection of activities, services, and industries that delivers a

travel experience, including transportation, accommodation, eating and drinking

establishments, retail shops, entertainment businesses, activity facilities and other

hospitality services provided for individuals or groups traveling away from home. The

world Tourism Organization (WTO) claims that tourism is currently the worlds largest

industry with annual revenues of over $ 3 billion dollars. Tourism provides over six

million jobs in the United States, making it the Country’s larges employer.

DEFINITION OF TOURISM BY FAMOUS AUTHORS:

According to Mathieson and wall (1982) created a good working definition of

tourism as “the temporary movement of people to destinations outside their normal

places of work and residence, the activities undertaken during their stay in those

destinations, and the facilities created to cater to their needs.”

According to Macintosh and Goeldner (1986) tourism is “the sum of the

phenomena and relationships arising from the interaction of tourists, business

suppliers, host governments and host communities in the process of attracting and

hosting these tourists and other visitors.”

DIMENSIONS OF TOURISM:

All tourism activities are related to one or more of the following dimensions of

tourism.

ATTRACTION : Are the primary motivation for traveling. They may be a

primary definition such as Disney world or secondary destination which are interesting

places to visit on the way to your primary destation. Most tourists traveling from the

east to go to las Vegas will stopoucr at the Grand Canyon national Park on the way.

Attraction usually focus on natural resources, culture ethnicity or entertainurent.

NATURAL RESOURCES : Matural Resources are the combination of

Physical features (Yosemita National Park, California), the climate (Vall, Colorado)

and the natural beauty of the area (Acadia National Park, Maine). The challenge to

managing natural resources based tourism is to preserve the natural resource from the

inspect of the tourist’s.

CULTURE: A way of life, which observed through a people religion, history,

government and traditions.

ETHNICITY : To visit family and friends.

ENTERTAINMENT : Tourism developments of all sizes from Disney World,

Universal Studies, las Vegas to local community special events and festivals such as

the Blooms-day Road Race in Spokane Washington.

FACILITIES : When tourists arrive at attractions they require facilities to

provide service.

LODGING : Represents a variety of service from camp grounds, RV Parks,

hotels and five stars resorts.

FOOD AND BENERAGE: Noty only provide basic sustenance for tourist but

an important factor in the over all tourism.

SUPPORT SERVICE: Usually are represented by small retail business

providing souvenirs and personal services. Shopping is an integral part of the travel

experience. Tourists seek unique and novel items which represent the area and cultures

they visit.

INFRASTRUCTURE : The basic service on which all tourism depends. These

system include water and sewer system, communication networks, medical facilities,

electricity, police and fire protection and roads.

TRANSPORTATION:

TIME AND MONEY: This is the critical component to tourism, the ability to

get point A to point B and back, or to point C, D, E… The variable of Time, how long

it takes to get to a specific destination, and Money, how much it costs to get to our

destination. Tourism developments are dependent on the ease of access and types of

transportation available.

HOSPITALITY: The community’s attitude, which permeates every tourism location

that makes the tourist, feels welcome and safe. It is result of the interaction between

the tourist and the local population.

ESSENTIAL REQUIREMENT OF TOURISM

(A) Time, as the hours for leisure increase so does the opportunity for travel changes

in work days or hours, school, calendars will affect how and when people can

travel. The overall travel pattern has moved from a two-week vacation to 6-8

three or four days mini-vacation per year.

(B) Money, the majority of travel requires discretionary income. Discretionary

income is money left over after all monetary obligations (food, rent and taxes)

have been paid.

(C) Mobility, Ps the access to transportation (car, bus, plane, train or ship) and the

hours required to get to their destination.

(D) Motivation, is the reason people travel. Motivation may include seeking nouefy,

education, meet new people, adventure or shess reduction.

OBJECTIVES:

To promote healthy relationship among individuals who are actively engaged in

tourism related business through useful interaction, organizing regular meetings

and cultural and social activities.

To set up educational institutions and other institutions which create an

environment for offering various courses in tourism and get affiliation/ approval

from University/ Universities or other institutions for conducting such courses.

To institute awards, prizes and gifts for encouraging tourism.

To promote and improve the standard and quality of tourist movement in India.

To reward and recognise, persons and organizations working in the field of

tourism.

To provide medical insurance and other welfare schemes to tourism related

persons.

To collaborate with tourism related industries like hotels for mutual benefit.

To establish a printing and publishing house or otherwise bring out periodicals,

magazines and books.

To engage in charitable and social service activities of every kind to help the

poor, needy, aged, ill, backward and weaker sections of the general public

without discrimination of religion, caste, creed or sex.

To purchase, construct, take on lease or otherwise acquire land, building and

other movable and immovable properties and to sell, lease, mortgage or

hypothecate or otherwise dispose of all or any of the property and assets of the

society on such terms and conditions as the society may deem fit for attaining the

objects.

To accept donations in cash or in kind, grants and collect subscriptions, fees and

other charges for the services rendered by the society and take and raise funds by

way of loans or otherwise and the

Advantages of Tourism:

Tourism is the act of travel for the purpose of not only recreation, but also

provision for this act. It might occupy local services such as entertainment,

accommodation and catering for tourists. It may seem, that tourism brings only

benefits, but further consideration shows that it also has disadvantage.

Firstly, many countries depend heavily upon travel expenditure by foreigners as

a source of taxation and as a source of income for the enterprises. Therefore, the

development of tourism is often a strategy to promote a particular region for the

purpose of increasing commerce through exporting goods and services.

Secondly, it provides direct employment for the people associated with

occupation in bars and hotels. Thanks to it, the average standard of living of people

increasing well and at the same time unemployment is on the decrease.

However, tourists cause environment damage through forest fires, destruction

of sand dunes and pollution. Consequently, this serves of negatively as increases

pollution disturbs local residents and it may discourage tourists from further entering

the country.

After this, tourism undermines culture by commercializing it and this is often

connected with increasing litter, graffiti, vandalism and noise – tourists do not always

respect traditional culture, which is sad but true.

In general, tourism is an extremely profitable process in loads of countries ,

especially those in which the process of development continue to depend on this

industry because does not require a lot literacy and also it yields maximum profits with

less investment.

Tourism is one of the very important factors, which promote a country’s

economy. It is considered being the most powerful tool to promote national

integration and unify people from all over the country. All in the states of the USE

promote all kind of tourism, especially the state of Ohio. Ohio offer tourists various

historical place and scenic beauty, which is a pleasure for any tourists. Cincinnati is

famous for its tourism and one of the comforts this city offer I it Apartments. It offers

quality peaceful living to all its residents. Since 2002, the crime rate in Cincinnati has

fallen largely, therefore tourists prefer living in rental apartments as that increasing

their pleasure during their vacation and gives them the required comfort.

Education provides the true advantages of tourism. Knowledge of a place can

best be acquired if that region is property seen and understood. Student eagerly looks

forward for such opportunities when they are taken out of the four walls of classroom

to distant places. Englishmen consider their schooling complete only after a tour of the

continent. Tourism is one of those experiences which a student cherishes all his life.

Geography can also become interesting if students are taken out of their own

eyes. When student actually visit and witness the wonders of the world, they tend to

learn more and remember for a longer time. History can be made very interesting as

well if student are allowed to visit historical monuments, architectural structures, battle

fields and all similar historical cities. Thanks to tourism, education actually becomes

enjoyable.

We can learn a lot more when we actually come in contact and witness all the

sights of the world. Sitting at home will give us a very narrow vision. Our outlook

towards life becomes blurred. By staying in our own cities, we will fail to understand

the positive and negative effect of environment on the life of human beings. Just

reading about the place won’t give you much information about it. You must know the

habits, manner, culture and way of living of people in other place. Traveling takes

people to the world and discovers that the differences between you and other are

travail and can be overcome.

The learning of a foreign language is a very important aspect of tourism. It is

the first step towards understanding a nation. Things will become easily clear and

understandable only if the language of the common people is known.

Travelling is a must for those who are interested in knowing about the world

they live in. This will provide them with the maturity of judgment. Plus, tourism is the

quickest and the best, if not the cheapest, method of learning new things. The

experiences that you have when you travel cannot be reproduced in a book.

History of tourism:

The earliest forms of leisure tourism can be traced as far back as the

Babyloninian and Egyptian empires. A museum of “historic antiquates” was open to

the public in the sixth century BC in Babylon. While the Egyptians held many

religious festivals attracting not only the devout, but many who came to see the famous

building and works of art in the cities. The local towns accommodated tourists by

providing services such as: vendors of food and drink, guides, hawker of souvenirs,

touts and prostitutes.

From around the same date, Greek tourists travelled to visit the sites of healing

gods. Because the independent city-state of ancient Greece had no central authority to

order the construction of roads, must of these tourists travelled by water, hence

seaports prospered.

The lands of the Mediterranean sea produced a remarkable a evaluation in

travel. People travel for trade, commerce, religious purpose, festivals, medical

treatment, or education developed at an early date.

Guidebooks became available as early as the fourth century BC, covering a vast

area of destination, i.e. Athens, Sparta and Tory. Pausanias, a Greek travel writer,

produced a noted” description of Greece” between AD 160and 180, which, in its

critical evaluation of facilities and destinations, acted as a model for later writers.

Advertisements in the form of sing direction visitors to wayside inns are also known

from this period. However, under Roman rule is where international travel becomes

first important. With no foreign border between England and Syria, and with the seas

safe from piracy due to the Roman patrols, conditions favoring travel had arrived.

Roman coinage was acceptable everywhere, and Latin was the common language.

Roman travelled to Sicilly, Greece, Rhodes, and Tory, Egypt and from the third

century AD, to holy land.

Domestic tourism also flourished within the Roman Empire. Second homes

were built by the wealthy within easy traveling distance.

Type of Tourism:

All types of tourism in India have registered phenomenal growth in the last

decade ever since the India government decided to boost revenues from the tourism

sector by projecting India as the ultimate tourist spot.

The reason why India has been doing well in all type of tourism in India is that

has always been known for its hospitality, uniqueness, and charm –attributes that have

been attracting foreign travelers to India in hordes. The Indian government, in order to

boost tourism of various kinds in India, has set up the Ministry of tourism and culture.

This ministry recently launched a campaign called ‘Incredible India!’ in order to

encourage different types of tourism in India.

The result was that in 2004, foreign tourists spent around US$ 15.4 billion

during their trips to India. Being a country with tremendous diversity, India has a lot to

offer in terms of tourism and related activities. The diversity that India is famous for,

ensure that there is something to do for all tourists in India, no matter what their

interests.

The different types of tourism in India are as follows:

Heritage Tourism:

India has always been famous for its rich heritage and ancient culture. So the

onset of heritage tourism in India was long anticipated. India’s glorious past and

culture diversity make a potent blend which attracted million of Tourism each year to

its heritage tourist attractions. The government of the Ministry of Tourism and Culture

encourage heritage tourism in India by offering several benefits to the Indian states

that are particular famous for attracting tourists.

India’s rich heritage is simple reflected in the various temples, palaces,

monuments, and forts that can be found everywhere in the country. This has led to the

increase in India’s heritage tourism for destinations in India are:

1 Taj Mahal in Agra

2 Mandawa castle in Rajasthan

3 Mahabalipuram in Tamil Nadu

4 Madurai in Tamil Nadu

5 Lucknow in Uttar Pradesh

6 Delhi, the Indian capital

Taj Mahal was built by a gref stricken emperor Shahjahan as a memorial to his

beloved wife Mumtaj mahal. A world renowened wonder, Taj Mahal sits pretty on the

northern sie of this green paradise. It looks the same from all four sides! The qurnic

inscriptions on its four entrances are carved in such subtle increase in size that may

appear to be of the same size from top to bottom! Shahajan invited master craftsman

from as far as Italy and Persia to help design his ambitious tribute to love. The Taj

Mahal is phenomenal not in the beauty alone that shines fourth, but in the deep

planning and design that went to its makingand the ethereal idea of immortalizing

love. Delicate carvings and in marble vie with gorgeous pietra dura for attention.

Lapiz, Lazuli, Carnation, Mother of Pearl, Agate and Emerald are inlayed in floral and

geometrical patterns in the marble itself. The enchanting mausoleum, on the bank of

river Yamuna started in 1961 it took 22 years to complete with the help of anes

timated 20000 workers. The Mandawa castle in Rajasthan, built in1775reflects India’s

rich heritage and attracts thousand of tourists each year to Rajasthan which seems

especially popular for its antique paintings, jade jewelry, palaces, and costumes.

Mahabalipuram has sculptural and architectural sites which s\are considered the

greatest in India. Mahabalipuram has cave temples that have been carved from granite

blocks and belongsto the 7th century. This is the primary reason why many heritage

tourists n India visits this place.

The tourism of heritage in India has also increase due to the interest of many

foreigners in the temples of India. Modural is known as the ‘temple city’ due to the

presence of a large number of temples of in the city. And for this reason, many tourists

go and visit the place each year. The most important temple in Madural is the

Meenakshi temple.

Heritage tourism India has also been popularized because lot tourists go to

Delhi which is not only the capital of India but also has many heritage sites. The most

famous heritage sites in Delhi are the Red fort, jama Masjid, Humayun’s tomb, and

Tughlaqabad fort.

Heritage tourism India has grown in recent years but there is scope for further

development which can be attained only through combined efforts of the government

of India and the tourism boards.

Ecotourism:

Ecotourism India has India development recently, for the concept itself is a

relative new one.

Ecotourism entails traveling to places that are renowned for their natural beauty

and social culture, while making sure not to damage the ecological balance.

Ecotourism pertains to a conscious and responsible effort to preserve the

diversity of a naturally endowed region and sustaining its beauty and local culture.

Indians have m in been known since ages worship and conserve nature. Therefore, the

growth of ecotourism in India is but natural. In addition, the government of India has

set up the ministry o0f tourism and culture to promote ecotourism in India alongside

other types of tourism.

Ecotourism in India has grown significantly in recent years in India since the

country has a diverse geography, which led to the development of many tourist

destinations. Various destinations not only de- stresses to the tourist but also

rejuvenate them. Tourists can enjoy nature in India in various ways. Moreover, this has

given ecotourism in India a major boost.

Places such as Kerala, Lakshadweep Island, Himalaya Region, Northeast India

and Andaman Nicobar Island are some destinations in India.

India where tourist can participate in eco- tourism related activities. In

Kerala,Thenmala is a planned ecotourism spot and is the first of its kind in India great

care has gone into the care and preservation of Thenmala so that it caters to nature

lovers and eco-tourists.

Eco-tourists have been thronging India n large numbers for it has a rich source

of flora and fauna. A great number of endangered and rare species are also to be found

the various national parks in India. The major national parks in India for ecotourism

are-

1. JIM CORBETT NATIONAL PARK IN UTTAR PRADESH

2. BANDHAVGARH NATIONAL PARK IN MADHYA PRADESH

3. KANHA NATIONAL PARK IN MADHYA PRADESH

4. GIR NATIONAL PARK AND SANCTUARY IN GUJARAT

5. RANTHAMBORE NATIONAL PARK IN RAJASTHAN

Ecotourism in India has increased in the last few years. The government of

India and ministry of Tourism need to make concerted effort to ensure that ecotourism

in India is able to keep pace with ecotourism destinations across the world and making

sustainable priority.

Adventure Tourism:

Adventure tourism has recently grown n India. This involves exploration of

remote areas and exotic locals and engaging in the various activities. For adventure

tourism in India , tourist prefer to go for trekking to places like Ladakh, Sikkim,

Himalaya. Himachal Pradesh and Jammu and Kashmir are popular for the seeking

facilities they offer. Whitewater rafting is also catching on in India and tourist flock to

place such as Uttranchal , Assam , and Arunachal Pradesh for this adrenalin – packed

activity.

Wildlife Tourism:

India has a rich forest cover which has some beautiful and exotic species of

wildlife-some of which that are even endangered and very rare. This has boosted

wildlife tourism in India.

The places where a foreign tourist can go for wildlife tourism in India are

Sariska wildlife sanctuary, Koeladeo Ghana National park and Jim Corbett national

park.

Pilgrimage Tourism:

India is probably the ultimate of kinds of pilgrims following any faith around

the world. The grate religious like Hinduism, Buddhism, Jainism, Islam, Christanity

and Sikhism are the integral part of India culture and heritage whose value and faiths

are mingled with the air, soil and sky of India. You can feel the blissful serenity of the

Indian atmosphere where lord Buddha, Mahabir jain, Shri Sathya sai baba and guru

Nanak once walked turning the India soil pious and blessed at the different circle of

time wheel. There are numerous destinations in India which are considered sacred by

people following different faith because of their religious important. A visit to the

Kedarnath or Badrinath will take you to the Himalayas which is believed to be the

abode of 330 million gods and goddesses and you can feel the immense divinity in the

air itself. It is widely believed that after breathing in the holy atmosphere of Varanasi

or Haridwar or taking a dip into the sacred Pushkar lake or river Ganges washes away

the sins and helps one to attain nirvana (salvation). The divine Buddha pilgrimages,

Bodhgaya and Sarnath are the destinations of thousands of Buddhist pilgriam every

year coming from each and every corner of the earth.

Tourism in the Twentieth century:

The First World War gave first hand experience of countries and aroused a

sense of curiosity about international travel among less well off sector for the first

time. The large scale of migration to the US meant a lot of travel across the Atlantic.

Private motoring began to encourage domestic travel in Europe and the west. The sea

side resort become annual family holiday destination in Britain and increased in

particularity in other countries of the west. Hotels proliferated in this destination.

The birth of air travel and after:

The war increase interest international travel. This interest was given the shape

of mass tourism by the aviation industry. The surplus of aircraft and growth of private

airlines aided the expansion of air travel. The aircraft had become comfortable, faster

and steadily cheaper for overseas travel. With the introduction of Boeing 707 jet in

1958, the age of air travel for the masses had arrived. The beginning of chartered

flights boosted the package tour market and let to the establishment of organized mass

tourism. The Boeing 747,a 400 seat craft, brought the cost of travel down sharply. The

seaside resorts in the Mediterranean, North Africa and the Caribbean were the initial

hot spots of mass tourism.

A corresponding growth in hotel industry led to the establishment of world

wide chains. Tourism also began to flock alternative destination in the 70s. Nepal and

India received a throng of tourists lured by Hare Krishna movement and transcendental

meditation. The beginning of individual travel in a significant volume only occurred in

the 80c. Air travel also led to a continuous growth in business travel especially with

the emergence of the MNCs.

Chapter -III

ANALYSIS OF DATA

As stated earlier, the data and information have been collected from the various

travel agencies with the help of a structured questionnaire. In this chapter, we shall

analyze the data and information received in response to our question.

There is increasing in visit of foreign tourist last few years. Going through the

survey, we can find that more than 100 foreign visits during a year. They usually

come on Research of OIL refinery, travel, leisure, photography, and documentary

relating to some Television channels.

Data provided by the respondents revealed that the tourist inflow to Digboi

constitute 25 % of foreign tourist and 75% domestic tourist.

Popular Sites of Digboi:

As per information provided by the travel agencies, following are the most popular

tourist sites of Digboi:

1. Digboi golf club

2. Digboi war cemetery

3. National Oil Park

4. Digboi cemetery park

5. Digboi cemetery Museums

6. Tea Gardens.

Vehicles:

In order to conduct tours to various tourist sites the tour operators use cars, Tata

Sumo, Wingers, etc. as these vehicles are fuel-efficient and requires less maintenance.

The following chart shows the various uses of these vehicles.

Vehicles Sites

Car Digboi War cemetery, Tea garden, Digboi Cemetery Park, Digboi cemetery Museum

Tata sumo Digboi War cemetery, Tea garden, Dibru-Saikhowa national park, etc.

Winger Digboi War cemetery Tea garden, Sai khowa national park.

Facilities:

The travel agencies also arrange for all facilities including lodging, food &

transportation at a reasonable rate. The rates may vary depending upon the needs of

the tourists.

When asked, the respondents informed that tourists visits Digboi for various

reasons that are as follows:

1. Travel and leisure

2. Photography

3. documentary and Research

The best time to visit Digboi is during winter and spring seasons because

these seasons have pleasant weather and have festive mood.

Charges:

A) Transportation: - it depends upon the vehicles, which visitors used to travel. For

Tata sumo and winger it charges is more than Rs 1000 for seeing all sites and

for seeing the local site in the Town, they can hire a rickshaw that will Rs 50.

B)Food and lodging: - For food and lodging, price is dependent on tourist prefer-

ence. The travel agency provides food and lodging facilities according to

tourists needs.

Chapter – IV

FINDINGS AND SUGGESTIONS

Summery of the Study:

The entire study is divided into three different chapters. The summary of all the

three chapter are given as follows;-

The 1st chapter “introduction” deals with the introduction of Tourism, objective

of the study, scope, significance of the study and Research methodology.

The 2nd chapter deals with thorough insight into tourism.

The 3rd chapter deals with finding from Travel agency which shows the profit of

travel agency, their potential and prospect, the purpose use of the visitors and other

determinants which influence the visitors.

The 4th chapter is summery and conclusion with summery of the entire study,

the limitation of the study, the finding from study and few suggestion from the visitors.

Findings of the study:

The follows are the finding from the study:-

1. About 25% of foreign tourist visit during a year.

2. The travel agencies provide all facilities like lodging, food and

Transportation.

3. The main purposes of tourist visit to Digboi include Travel and leisure,

Photography and documentary and Research.

4. The best season for the tourist visit are winter and spring.

Suggestions:

Digboi town lacks infrastructure that is necessary for development of tourism

as an industry. Absence of good hotels and motels force tourists to stay in Tinsukia

instead of Digboi. Government as well as individuals should take initiative to

establish good hotel chains so that tourists from outside come and stay in Digboi

itself and enjoy its beauty.

The travel agency should provide professional guides with good knowledge in

Assam’s history, geography, its culture and tradition so that they can make visitors

learn about its rich culture and heritage.

Tourism has tremendous potentialities to contribute towards economic

development of a region. Government agencies as well as NGOs should try to

create awareness among the locals about this fact and initiate them to take projects

that would attract tourists from around the globe.

Promotion is a strong tool for attracting tourists. Banners, advertisements in

TVs & newspapers, etc. depicting the rich culture, scenic beauty, wildlife, etc.

would attract tourists and contribute towards revenue generation.

Limitation:-

The study was made to know the prospect and potentially of the tourism in Digboi

town. But the study also suffer from some limitation.

(1) The study was conducted in a limited period. The topic was very vast and many

aspects regarding the topic remind untouched.

(2) The travel agency was very relevant information for the purpose of the study.

Conclusion:-

Tourism can play a major role in improving the economic condition of Northeast

Region as a whole and Digboi in particular. It can contribute a lot towards improving

the unemployment scenario of the state and enable the region to have a good amount

of foreign earnings. Proper initiative by the government towards developing tourism

and making the people aware of the various tourism products would contribute towards

making Digboi as the dream destination of every tourist.