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the living-room library @ Tamworth Library
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Tamworth : reference collection and access

May 27, 2015

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Presentation from #risg2010 about how reference services are provided at Tamworth Library, including how reference collection development is managed
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Page 1: Tamworth : reference collection and access

the living-room library

@ Tamworth Library

Page 2: Tamworth : reference collection and access

Behind the ‘living-room’ concept

User independence Client-focus Most appropriate

format

Page 3: Tamworth : reference collection and access

Objectives of the ‘living-room library’ concept

Encourage user independence Encourage browsing & exploration Interfile & Integrate (formats, media) Reflect community interests

Page 4: Tamworth : reference collection and access

Acknowledgements

Sue Ryan, Newcastle Library John Stanley, John Stanley Associates

Kay Delahunt, Library Services Manager

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Hunter vs Gatherer

Living-room library layout is designed to be more attractive to people ‘just browsing’

Users on the hunt for specific titles / subjects are better served by the catalogue, or by staff

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Characteristics of the ‘living-room library’

broad subject “rooms” for all non-fiction items

Page 9: Tamworth : reference collection and access
Page 10: Tamworth : reference collection and access

Characteristics of the ‘living-room library’

comfy furniture, cosy corners

Page 11: Tamworth : reference collection and access

Characteristics of the ‘living-room library’

all formats interfiled in each room

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Characteristics of the ‘living-room library’

PAPCs (with Pharos) throughout the library

Page 13: Tamworth : reference collection and access

Characteristics of the ‘living-room library’

“face out” displays

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Characteristics of the ‘living-room library’

Room for events

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Characteristics of the ‘living-room library’

vending machines

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Determining the subject groups

not “one size fits all” community profile analysis of NF loans influenced by the layout of major

bookstores

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How it works

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Evaluation:

Changed patterns of use• The resources

• The library Shift in clientele Increased loans & visits

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Annual loans

2003 2004 2005 2006 2007 2008 2009

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Annual visitor count

2003 2004 2005 2006 2007 2008 2009

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People just use it

No instructions required!

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Law & Business, and LIAC

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the foyer, level 1

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The ‘Knit-In’

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The ‘island’

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Background reading Casey, M. & Stephens, M. (2009). ‘It’s fine to drop

Dewey’, Library Journal, July, p.19. Fister, B. (2009). ‘The Dewey dilemma’, Library

Journal, October 1, p.22-25 Rix, W. (2009). ‘Reference collections and staff:

retaining relevance’, The Reference Librarian, 50:3, 302-305.

Singer, C. A. (2010). ‘Ready reference collections: a history’, Reference & User Services Quarterly, 49:3, 253-264.

Wigell-Ryynanen, B. (2005). ‘In real life’, Scandinavian Public Library Quarterly, Vol.4, p.3.

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The Reference collection Quick-reference only shelved separately

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The Reference collection

Not for Loan items interfiled