•Talking Emerging Issues Session B10 · Emerging Issues Session B10 Integrating BCM and ... (SDLC), or Software development life cycle in ... software engineering, is a process

April 16‐18, 2012 • Talking Stick Resort • Scottsdale, Arizona

Emerging Issues Session B10

Integrating BCM and Development Life Cycles

Doug Weldon, FBCIVice President of Product & Infrastructure Risk Management, Thomson Reuters

President of the BCI‐USA Chapter

1


Presentation Outline

• What is a life cycle process?

• Is the BCM management system a life cycle process?

• Where are we today?

• Where should we be going?

• How does this potentially change BCM as a life cycle process?

• What are the benefits? Potential risks?


What is a Development Life Cycle

• The structured methodology for managing the full life cycle of a product, business process, or IT system from initial concept through end‐of‐life.

• Example: The Systems development life cycle (SDLC), or Software development life cycle in systems engineering, information systems and software engineering, is a process of creating or altering information systems, and the models and methodologies that people use to develop these systems.*

* Wikipedia


Example of SDLC Life Cycle*

* Wikipedia


Most Famous Life Cycle

• CMMI* (Capability Maturity Model Integration) is a process improvement approach that provides organizations with the essential elements of effective processes, which will improve their performance.

• Applicable to more than software projects (acquisitions, services performance, etc.)

• Certified levels of performance (1‐5)

* Software Engineering Institute of Carnegie Mellon University


Another Very Important Life Cycle

• RMM* (Resiliency Management Model) is a process improvement approach that provides organizations with the essential elements of effective operational risk management, which will improve their resiliency.

• Resiliency in this model is inclusive of Security, Business/Service Continuity, and Operations Management (based on ISO 27000, BS2599, ITIL)

• Certified levels of performance (1‐4)

* Software Engineering Institute of Carnegie Mellon University – cert.org


General Benefits of Life Cycle Processes*

• Decreased Costs

• Improved On‐time Delivery

• Improved Productivity

• Improved Quality

• Improved Customer Satisfaction

• Improved Return on Investment

• Improvement/Maturity Measures

* www.sei.cmu.edu


BCM Program Life Cycle Process*

* ISO 22313 Draft for Comment


Essentially BS25999‐2 Revisited


Applicable Life Cycles

• Requirements standards (e.g., BS25999‐2 or ISO22301) provide specifications for audits for certifying a company’s BCMS

• ISO 9001 drives the continuous improvement of the BCMS, as with all ISO life cycles (PDCA)

• Practices (e.g., BS2599‐1 or ISO22313) standards describe BCM best practices that describe the process that drives the specific BCM life cycle.


Lifecycle for BC/DR Capabilities


Where Are We Today?• Nominal Case:– Established BCM program– Process for establishing capabilities– Many capabilities established and maintained– Build BCM solutions after product/process/system is implemented

• Better Case:– Compliant or even certified program– Capabilities built and maintained to best practices– But are they the highest quality/lowest cost?


Where should we be going?

• Best Case:– Demonstrate compliance with best practices– Anchor on identified stakeholder requirements (non‐functional requirements as important as functional requirements)

– Design optimal (cost vs. risk) solutions based on requirements

– Regularly validate compliance with (changing) requirements, perform needed corrective actions, report results, and audit findings

– Build BCM solutions as products, processes, or systems are built!


How do we do that?

• The key is always the best possible identification of requirements

• A focused discipline on compliance with the BCM life cycle process drives and continuously improves quality

• And this strongly suggests that the BCM and product/process/system life cycle processes should be integrated!


Focus on Identifying and Validating Requirements

• Types of Requirements:

→ Functional Requirements of the Product/Proposition –What the product does for the customer; i.e., types of transactions the customers execute and what kinds of content result.

→ Non‐functional Requirements of the Product/Proposition – How the product delivers the functionality in terms of performance, security, recoverability, availability, reliability, and other risk related factors.

C(1)Customers

Products

Processes, Systems,Infrastructures

Suppliers

C(2) C(3)

P(1) P(2) P(3) P(4) P(5) P(6)

I(1) I(2) I(3) I(4)

S(1) S(2) S(3) S(4) S(5)


Timeline for Identifying BCM Requirements


Product/Process/System Life Cycle

Business Proposal Business Case Define/Design Develop Implement Operate &Maintain

Retire/Reengineer

CONCEPTION APPROVAL

PROCESS OF CONTINUOUS IMPROVEMENT

CONFIRMATION READY TO DEPLOY READY FORPRODUCTION

MEET ROI

READY FOR SUNSET

SUNSET

Plan Do Check

Act


What Does it Mean to Integrate Life Cycles?

• Analyze each of the life cycle process steps to establish the feasibility of integration

• Establish correspondence between life cycle process steps

• Rationalize the steps to ensure that the steps produce analogous, value adding deliverables

• Interleave the activities of the corresponding process steps into a uniform activity set.


BCM Planning and SDLCSystem Development Life Cycle (SDLC)1.Initiation

2.Development/Acquisition

3.Implementation

4.Operation and Maintenance (Test)

5.Disposal

SDLC

Phase 1:Initiation

Phase 2:Development/Acquisition

Phase 5:Disposal

Phase 3:Implementation

Phase 4:Operation/Maintenance

Initiation/Definition Design/Development Implementation Test Operations

Disposal


Product/Process/System Life Cycle

Business Proposal Business Case Define/Design Develop Implement Operate &Maintain

Retire/Reengineer

CONCEPTION APPROVAL

PROCESS OF CONTINUOUS IMPROVEMENT

CONFIRMATION READY TO DEPLOY READY FORPRODUCTION

MEET ROI

READY FOR SUNSET

SUNSET

Understand theOrganization

BCMStrategy

BCMResponse

Test andMaintain


BCM Life Cycle Change Implications

• BCM life cycle integration into the product/process/system development life cycle of the enterprise potentially drives changes into the BCM process itself:–What is a risk assessment in this integrated view?

–What is a BIA in this integrated view?

– How is BCM strategy changed by integrated architectures?

–Many other potential implications.


Benefits and Risks• Benefits– BCM Program integrated into Corporate strategies– Attention to BCM at the right times in the life cycle– Greater assurance of optimal cost vs risk solutions– Getting requirements right the first time– Designs more truly fit for purpose– Better integration into the corporate culture

• Risks– Corporation’s development life cycle is undisciplined– BCM Program is under‐resourced to deliver.


QUESTIONS?

•Talking Emerging Issues Session B10 · Emerging Issues Session B10 Integrating BCM and ... (SDLC), or Software development life cycle in ... software engineering, is a process

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