Talent Management Metrics

2014 GLOBALBUSINESS CONFERENCEHear ing is our Concern

TALENT ANALYTICS

Jess ica Perez and Mol ly LaFleur

@jessannperez @mol ly la f leur

What are Talent Analytics?

An evidence-based approach to smarter decision making by tracking past employee activities to predict future outcomes

Searching for Talent

•Employee Data

•Analyze

•Plan

Managing Talent

•Performance Reviews, Talent Reviews and Engagement Survey Data

•Analyze

•Plan

Looking towards Future Talent

• Exit Interview Data

• Analyze

• Plan

Searching for Talent

• Where does our talent come from?

– Geography

– Industry

– University

– Organization

They’re Hired – DONE!

How do you know?

How are you measuring talent?

FosteringTeamwork and

Trust

CommunicatingClearly

DeliveringResults

Focus onCustomers

0

1

2

3

4

5

Competencies

Competencies

Talent Review

Engagement

37% less absenteeism

65% less turn-over in organizations

21% more productivity

22% more profitability

Exp. DeptTarget Areas

Questions – Top 3 EngagedScores

Basic Needs

What I get?

I know what is expected of me at workI have the materials and equipment to do my work right

90.77%86.06%

Management

Support

What I give?

I have the opportunity to do what I do best every dayI receive recognition or praise for doing good workMy supervisor, or someone at work, seems to care about me as a personThere is someone at work who encourages my development

73.14%67.76%80.30%60.67%

Teamwork

How do I belong?

At work, my opinions seem to countThe mission or purpose of my organization makes me feel my job is importantMy associates or fellow employees are committed to doing quality workI have a best friend at work

64.78%80.30%77.62%81.82%

Growth

How can I grow?

In the last six months, someone at work has talked to me about my progressThis last year, I have had opportunities to learn and grow

73.13%87.88%

Exp. DeptTarget Areas

Questions – Bottom 3 EngagedScores

Basic Needs

What I get?

I know what is expected of me at workI have the materials and equipment to do my work right

90.77%86.06%

Management

Support

What I give?

I have the opportunity to do what I do best every dayI receive recognition or praise for doing good workMy supervisor, or someone at work, seems to care about me as a personThere is someone at work who encourages my development

73.14%67.76%80.30%60.67%

Teamwork

How do I belong?

At work, my opinions seem to countThe mission or purpose of my organization makes me feel my job is importantMy associates or fellow employees are committed to doing quality workI have a best friend at work

64.78%80.30%77.62%81.82%

Growth

How can I grow?

In the last six months, someone at work has talked to me about my progressThis last year, I have had opportunities to learn and grow

73.13%87.88%

Hindsight – Insight - Foresight