Tailored training for professionals in the rural tourist sector-FORESTUR” ES/06/B/F/PP-149544 Budapest, June 2006.

Tailored training for professionals in the rural tourist sector-FORESTUR”

ES/06/B/F/PP-149544

Budapest, June 2006

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Activities carried out by CIDAf between 1st -2nd meetings

Summary

Activities carried out in the frame of WP of the project;

Short presentation of the Report carried out by Romanian partners

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INTRODUCTIONRemindWho is addressing FORESTUR project? to the tourist professionals operating in the tourism

field from rural areas.Objective to respond to the training needs of the tourist

professionals operating in the tourism field from rural areas, by offering an innovative training based on ICT;

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Working Packages

WP 1 - ANALYSIS OF NEEDS 01/10/2006 - 28/02/2007 ended

WP 2 - DESIGN OF THE TRAINING CONTENT AND ADAPTATION OF THE FENICIA METHODOLOGY 01/03/07 – 30/09/07

WP 3 - PILOT TEST OF THE METHODOLOGY 01/10/07 – 31/03/08

WP 4 - WRITING & EDITION OF THE SUPPORT GUIDEBOOKS 01/04/08 – 30/09/08

WP 5 - DESIGN & IMPLEMENTATION OF THE PROJECT VALORISATION /SUSTAINABILITY STRATEGY 01/10/06 – 30/09/08

WP 6 - DESIGN & IMPLEMENTATION OF THE QUALITY MANAGEMENT PLAN 01/10/06 – 30/09/08

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WP1 Analysis of the needs (1)Objective: Identify and concrete the real training needs of the

professionals from the Suceava aria 1. Prepare the report about the tourism in Suceava aria and the specific

training needs in the tourist sector in this aria:

• Contribute to the development of questionnaire for identification the training needs;

• Translate it in Romanian language;• Collaborate with APT Bucovina for statistical analyse of the results;• Prepare together with APT Bucovina the wrote report with the

following structure:• General presentation of the Suceava aria and surrounding rural aria ;• State of the art in this tourism aria;• Training needs analysis

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WP1 Analysis of the needs (2)

Objective: Identify and concrete the real training needs of the professionals from the Suceava aria

• Contribute to the design of the web-site;• Translate the leaflet of the FORESTUR

project;

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WP 2 DESIGN OF THE TRAINING CONTENT AND ADAPTATION OF THE FENICIA METHODOLOGY 01/03/07 – 30/09/07

Objective: Design of a training methodology that responds to the needs identified in WP1 and design of the ICT tools ( website and on-line platform )

Adaptation of the FENICIA training methodology to the tourism sector Elaborate the Business Training module: establish the

structure of the modules ( the units and the content ) Prepare the focus group of the project, formed mainly from owners of

pensions from Suceava aria, but not only (Chamber of Commerce, Industry and Agriculture, 6 local agencies of tourism, Town Hall from Vatra Dornei).

Draw-up the 1st Report of the project

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WP5 Design and implementation of the project valorisation & sustainability strategy

Objective To disseminate and exploit the project results at local, national and European levels

1. Spreading the information about the project; 2. Presentation of the project in the web site of APT BUCOVINA and link in

web site of CIDAf;

3. Spread the leaf let of the project in several important events:

a) two thematic monitoring conferences organinzed by Leonardo da Vinci Agency from Romania

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Activities carried out by CIDAf

between 1st -2nd meetings WP5 Design and implementation of the project

valorisation & sustainability strategy

a) two thematic monitoring conferences organinzed by Leonardo da Vinci Agency from Romania

on 23 of March, with the topic ” Mobility beyond borders” on 07 of June, with the topic “Education, Labour market and

Employability in Minerva, Grundtvig & Leonardo da Vinci projects; On 5-6 July will attend the conference with the topic” Competences,

Learning outcomes, Qualifications: Transparency contributing to Employability”

b) 6th Open forum of Innovation and Technology Transfer ( Chamber of Commerce and Industry, Bucharest, 19-20 March )

c) Meetings with APT Bucovina members

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WP6 Quality Management Plan

Evaluation of the activities and results carried out.

a) Quality management Plan;b) Evaluation tools

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Summary of the Report

Content of the report Geographical presentation of

the county; State of the art in Bucovina area:

agriculture, industry and service sectors

Monuments and tourism objectives

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Monuments and tourism objectives

Customs and costumes

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Structure of accommodation in Suceava area after stars/flowers

Offer of Agro-Tourism

Existing strategies, policies and initiatives in rural tourism in Bucovina area

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TRAINING NEEDS ANALYSIS In order to identify the training need of staff

from local tourism companies which are members of Association for Tourism Promotion „BUCOVINA” we used the questionnaire proposed by the coordinator of the FORESTUR project.

A number of 26 questionnaires were collected from the companies presented below

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From 26 companies 15th of them have more then 3 years of experience

Years of experience

19,2323,08

26,9330,78

0

10

20

30

40

50

Less than1 year

Between1 and 3years

Between3 and 6years

More than6 years

%

Less than 1 year

Between 1 and 3 years

Between 3 and 6 years

More than 6 years

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Activities carried out by CIDAf between 1st -2nd meetings 17 companies are doing businesses in rural tourism or country house

Type of business

23,08

3,85 7,69

65,38

0

20

40

60

80

100

Hotels andrestaurants

Bed&Breakfast Rural-agrotourism

Country Houseor Rural Tourism

%

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Number of employees is between 2-5 in the majority of tourism companies

Employees

3,85

38,46

19,2326,92

011,54

0

20

40

60

80

100

1 2 - 5 6 - 9 10 - 20 21 - 30 more than30

%

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Level of studies

3,85

46,15

11,54

38,46

0

20

40

60

80

100

%

Secondary education /Lower vocational training(until 16 years old)

Upper vocational training /Upper SecondaryEducation (until 18 yearsold)

Bachelor’s degree (until 23years old)

Master’s degree

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Type of training

63,64

36,36

0

20

40

60

80

100

Distance

Face-to-face

20


Issues that make more difficult the training

50

23,0715,38

3,85 3,85 3,85

0

20

40

60

80

100

%

Lack of time

Distance, travel expenses andtime investment

Other

Lack of previous studies

Lack of a place to study

Lack of technological tools

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Experience in utilizing: internet, e-mail and debate-groups

0

5

10

15

20

25

never used low good don't know

answ

ers Internet

E-mail

Debate group

22


Access to internet, e-mail and debate groups

0

20

40

60

80

100

Office computer Personalcomputer at

home

Computerresource centre

Other

%

23


Would you find stimulating and useful to use Internet and share experiences on-line?

In %

88,46

11,54

Yes

No comments

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Type of internet connection

0

10

20

30

40

50

Cable Wireless Satellite Other None

%

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Learning needs The perception of lerning need in mainly related to the

language, followed by ICT and Business Management

Learning needs

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17.5

40

27.5 Customer Service

Business Management

Languages

ICT

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CONCLUSION Training needs

1. Language 40%

2. ICT 27,5%

3. Business Training 17,5%

4. Custumer Services 15%

Tailored training for professionals in the rural tourist sector-FORESTUR” ES/06/B/F/PP-149544 Budapest, June 2006.

Documents

real training needs

specific training needs

training content

fenicia training methodology

innovative training

analysis of needs

tailored training

suceava aria