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Tackling the Challenges of Fleet Modernization: A Case Study NAFA 2015 Institute & Expo Orlando, FL Chichi Nyagah-Nash & Paul Lauria Copyright (C) 2015 Mercury Associates, Inc. All Rights Reserved
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Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* –...

Jul 30, 2020

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Page 1: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Tackling the Challenges of Fleet Modernization:

A Case Study NAFA 2015 Institute & Expo

Orlando, FL

Chichi Nyagah-Nash & Paul Lauria

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 2: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

PresentaAon*Overview*

•  Principles*of*Vehicle*and*Fleet*Replacement*•  City*of*BalAmore*Fleet*Replacement*PracAces*c.*2012*

•  Making*the*Case*for*Fleet*ModernizaAon*•  ImplemenAng*the*Fleet*ModernizaAon*Plan:*The*Story*so*Far*

•  Lesson*Learned*

1*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 3: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Principles*of*Vehicle*and*Fleet*Replacement*

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 4: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Life*Cycle*Costs*of*a*Vehicle*

3*

$""0*

$""5"*

$10"*

$15"*

$20"*

$25"*

1* 2* 3* 4* 5* 6* 7* 8* 9* 10* 11* 12*

Costs"(000)*

Replacement"Cycle"(years)*

Capital, Operating and Total Cost Trend Lines*(Single-Axle Dump Truck)*

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 5: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Basic*Truths*About*Vehicle*Replacement*

•  A*fleet*of*properly*replaced*vehicles*is*cheaper*than*one*with*improperly*replaced*vehicles*

•  If*you*can*afford*to*operate*an*old*fleet*you*can*afford*to*operate*a*less*old*one*

•  Not*spending*money*on*fleet*replacement*does*not*save*an*organizaAon*money*or*help*the*“boUom*line”*–*except,*perhaps,*in*the*short*term;*over*the*long*term,*it*detracts*from*an*organizaAon’s*mission*and/or*boUom*line*

4*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 6: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Why*do*organizaAons*have*old*fleets?*

•  Lack*of*understanding*of*vehicle*life*cycle*cost*principles*(the*U`shaped*curve)*

•  Lack*of*visibility*of*vehicle*and*fleet*costs*•  Lack*of*understanding*of*the*magnitude*and*year`over`year*

lumpiness*of*fleet*replacement*costs*•  Lack*of*apprecia2on*of*the*importance*of*the*fleet*to*overall*

organizaAonal*success*•  Skep2cism*about*the*need*for*every*vehicle*in*the*fleet*•  Use*of*capital*financing*methods*that*impede*or*actually*

discourage*the*Amely*replacement*of*vehicles*due*to*the*misalignment*of*the*financial*and*economic*impacts*of*retain*versus*replace*decisions*

5*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 7: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Why*should*we*care*about*all*this*stuff?*

•  Fleet*cost*•  Fleet*reliability*•  Fleet*safety*•  Fleet*suitability*•  Fleet*sustainability*•  Employee*performance*•  Employee*job*saAsfacAon*•  OrganizaAon*image*•  OrganizaAon*performance*and*success**

6*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 8: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

City*of*BalAmore*Fleet*Replacement*PracAces*c.*2012*

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 9: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

City*of*BalAmore*Fleet*in*2012*•  Fleet*Size*

–  4,919*vehicles*and*pieces*of*equipment*(“assets”)*•  Fleet*Management*

–  Centralized*in*the*Fleet*Management*Division*(FMD)*of*the*Department*of*General*Services*

•  Fleet*Costs*–  FMD*costs*accounted*for*in*an*internal*service*fund*(the*Mobile*

Equipment*Fund*–*MEF)*and*financed*through*a*cost*charge`back*system*

–  Fleet*capital*costs*financed*using*combinaAon*of*cash*from*replacement*reserves*accumulated*in*MEF*and*cash*from*ad*hoc*appropriaAons*

•  Fleet*Ownership*–  80*percent*General*Fund;*20*percent*enterprise*funds*–  44*percent*MEF`owned;*56*percent*agency`owned*

8*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 10: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

2012*Baseline7Fleet*Replacement*Plan7

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2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032

(Mill

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Fiscal Year

Gross Replacement Costs

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 11: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

2012*Replacement*StaAsAcs7

10*

Number of assets in the fleet 4,013

Number of asset types 215

Current average age (years) 8.0

Imputed average replacement cycle (years) 16.0

Average recommended replacement cycle (years) 8.0

Average asset replacement cost (2012 $) $57,841

Total fleet replacement cost (2012 $) $ 232 M

Average annual fleet replacement cost (2012 $) $ 29 M

Current/deferred replacement spending need $ 104 M

Number of assets that meet/exceed recommended age in 2013 1,938

Percentage of assets that meet exceed recommended age in 2013 48.3%

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 12: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

2012*Replacement*StaAsAcs7

11*

Number of assets in the fleet 4,013

Number of asset types 215

Current average age (years) 8.0

Imputed average replacement cycle (years) 16.0

Average recommended replacement cycle (years) 8.0

Average asset replacement cost (2012 $) $57,841

Total fleet replacement cost (2012 $) $ 232 M

Average annual fleet replacement cost (2012 $) $ 29 M

Current/deferred replacement spending need $ 104 M

Number of assets that meet/exceed recommended age in 2013 1,938

Percentage of assets that meet exceed recommended age in 2013 48.3%

Projected unencumbered MEF cash balance at end of 2012 $ 45 M

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 13: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Conclusion*The*City*had*a*fleet*replacement*program*that*was*sound*in*principle*but*flawed*in*execuAon*

–  $10*M*in*average*annual*replacement*spending*–  $29*M*in*average*annual*replacement*costs*–  $45*M*in*replacement*reserves*–  $104*M*in*current*and*deferred*replacement*spending*needs*($75*M*backlog)*

12*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 14: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

How*might*the*City*respond*to*the*baseline*replacement*cost*analysis?*

•  Do*nothing*•  Spend*down*the*reserve*fund*balance*and*deal*with*the*rest*of*the*replacement*backlog*later*

•  Use*the*above*findings*–*notably*the*idenAficaAon*of*such*a*large*backlog*and*reserve*fund*balance*(i.e.,*potenAal*windfall)**`*to*secure*management*support*for*modernizing*the*fleet*and*replacing*fleet*assets*in*a*more*Amely*manner*in*the*future*

13*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 15: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Making*the*Case*for*Fleet*ModernizaAon*

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 16: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Strategies*for*securing*support*for*increased*replacement*spending*

•  Empirically*determine*opAmal*vehicle*replacement*cycles*

•  Develop*a*replacement*plan*that*quanAfies*future*fleet*replacement*costs*

•  QuanAfy*the*costs*of,*and*(presumably)*savings*from,*modernizing*the*fleet*

•  QuanAfy*the*financial*(e.g.,*cash*flow)*impacts*of*alternaAve*capital*financing*approaches**

15*

!"

!"

!"

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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QuanAfy*Cost*of*and*Savings*from*Modernizing*the*Fleet*

Define*and*compare*fleet*TCO*under*two*scenarios:*•  Status*Quo*Replacement*

– Maintain*current/recent*replacement*spending*level*≈*$10M*per*year*

•  Fleet*ModernizaAon*and*Timely*Ongoing*Replacement*–  Increase*replacement*spending*level*to*≈*$29M*per*year*in*order*to*eliminate*backlog*and*replace*vehicles,*on*average,*every*8*years*

•  Remember,*TCO*is*not*the*same*in*economic*as*in*financial*(e.g.,*cash*flow)*terms*

16*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Status*Quo*versus*ModernizaAon*Future*Fleet*Replacement*Purchases*

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2013" 2014" 2015" 2016" 2017" 2018" 2019" 2020" 2021" 2022"

Costs"(millions)"

Fiscal"Year"Status"Quo"Fleet"Replacement"

Fleet"Renewal"

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Status*Quo*versus*ModernizaAon*Average*Vehicle*Age*

18*

0"1"2"3"4"5"6"7"8"

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Current" 2013" 2014" 2015" 2016" 2017" 2018" 2019" 2020" 2021" 2022"

Average"Ve

hicle"Ag

e"(years)"

Fiscal"Year"Fleet"Renewal"

Status"Quo"Fleet"Replacement"

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Status*Quo*versus*ModernizaAon*Fleet*Total*Cost*of*Ownership**

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Cash"Outlays"(m

illions)"

Fiscal"Year"Fleet"Renewal"

Status"Quo"Fleet"Replacement"

* Both scenarios assume reserve fund financing of fleet capital costs

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Status*Quo*versus*ModernizaAon*TCO*`*Reserve*Fund*versus*Loan*Financing**

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Expe

nditu

res"(millions)"

Fiscal"Year"Fleet"Renewal,"Loan"Financing"

Status"Quo"Replacement,"Reserve"Fund"Financing"

* Cost comparison excludes elimination of current $50M reserve fund balance under loan financing approach

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Capital*Costs*of*Fleet*ModernizaAon*Reserve*Fund*versus*Loan*Financing*

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Expe

nditu

res"(millions)"

Fiscal"Year"Loan"Financing"

Reserve"Fund"Financing"

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Fleet*TCO*under*ModernizaAon*Cash*Outlay*ProjecAons,*2013`22*

22*

Fiscal Year 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Total

Fleet Modernization Using Reserve Fund Financing (millions)

Reserve Fund Payments $ 9.9 $ 14.8 $ 17.0 $ 18.5 $ 20.5 $ 22.4 $ 24.4 $ 26.5 $ 28.4 $ 28.3 $ 210.7

M&R Costs $ 27.5 $ 25.5 $ 24.6 $ 22.9 $ 21.9 $ 21.7 $ 21.8 $ 22.2 $ 22.9 $ 23.9 $ 234.9

Fuel Costs $ 12.4 $ 11.5 $ 11.4 $ 11.0 $ 10.7 $ 10.6 $ 10.5 $ 10.5 $ 10.4 $ 10.4 $ 109.5

Total $ 49.8 $ 51.8 $ 53.0 $ 52.5 $ 53.1 $ 54.7 $ 56.7 $ 59.2 $ 61.8 $ 62.6 $ 555.1

Fleet Modernization Using Loan Financing (millions)

Net Loan Payments $ 1.3 $ 4.2 $ 7.8 $ 11.6 $ 13.9 $ 18.4 $ 22.5 $ 26.2 $ 28.3 $ 30.4 $ 164.5

M&R Costs $ 27.5 $ 25.5 $ 24.6 $ 22.9 $ 21.9 $ 21.7 $ 21.8 $ 22.2 $ 22.9 $ 23.9 $ 234.9

Fuel Costs $ 12.4 $ 11.5 $ 11.4 $ 11.0 $ 10.7 $ 10.6 $ 10.5 $ 10.5 $ 10.4 $ 10.4 $ 109.5

Total $ 41.2 $ 41.3 $ 43.8 $ 45.5 $ 46.5 $ 50.7 $ 54.8 $ 58.9 $ 61.6 $ 64.7 $ 508.9

2012 Costs @ 2% Inflation $ 52.7 $ 53.7 $ 54.8 $ 55.9 $ 57.0 $ 58.1 $ 59.3 $ 60.5 $ 61.7 $ 62.9 $ 576.6

* Cost comparison excludes elimination of current $50M reserve fund balance under loan financing approach

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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ModernizaAon*Plan*

23*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Status*Quo*Plan*

24*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 26: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

ImplemenAng*the*Fleet*ModernizaAon*Plan:*The*Story*so*Far*

Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

Page 27: Tackling the Challenges of Fleet Modernization: A Case Studymercury-assoc.com/wp-content/uploads/Tackling_the... · City*of*BalAmore*Fleet*in*2012* • Fleet*Size* – 4,919*vehicles*and*pieces*of*equipment*(“assets”)*

Accomplishments*to*Date*•  Decided*to*move*from*reserve*fund*to*loan*(tax`exempt*“lease`purchase”)*financing*with*Grant*Capital*Management*

•  Secured*approval*for*≈ $30M*in*replacement*purchases*in*each7of*FY*2014*and*FY*2015*(versus*$11*M*in*purchases*for*prior*five*years*combined)*

•  Debt*service*costs*were*$2.6M*in*FY*2014*and*$3.9M*in*FY*2015*

•  Delivery*taken*on*≈ 700*new*vehicles*and*pieces*of*equipment*so*far*

•  $29M*taken*from*MEF*for*infrastructure*improvements*(roads,*bridges,*public*faciliAes)*

26*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Challenges*of*Fleet*ModernizaAon*

•  ImplementaAon*of*completely*new*financing*and*accounAng*processes*

•  LogisAcal*challenges*for*FMD*from*three`fold*increase*in*replacement*purchases*

•  Heightened*management*expectaAons*•  Changes*in*customer*(fleet*user*organizaAon)*collaboraAon*and*behavior*

•  Increased*pressure*on*FMD*to*manage*finances*properly*

27*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Finance*&*AccounAng*Demands*

•  MulAple*Stakeholders*– Finance*Department*– User*organizaAons*– Suppliers*

•  CombinaAon*of*simultaneous*planning*processes*

•  Adherence*to*budget*cycle*Amelines*

28*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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LogisAcal*Challenges**•  Asset*specificaAon*and*selecAon*•  Rapid*deployment*of*upfirng*teams*•  Tag*&*Atle*(acquisiAon*and*disposal)*workload*distribuAon*

•  Vehicle*disposal/remarkeAng*–*increased*used*vehicle*storage*needs*

•  StandardizaAon*vs*procurement*rules*–  Increased*training*needs:*operator*and*technician*

•  Procurement*processes*and*prioriAzaAon*•  CollaboraAve*challenges*of*tracking*

29*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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FMD*Employee*Behavior*

•  Maintenance*technician*engagement*and*training*

•  Maintenance*technician*producAvity*•  Parts*procurement*and*storage*

30*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*

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Management*ExpectaAons*

•  Immediate*impact*on*fleet*size*•  Instantaneous*operaAng*and*maintenance*savings*

•  “Easy*Money”*•  Insufficient*appreciaAon*of*impact*of*customer*behavior*

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Customer*Behavior*

•  OperaAonal*–  Culture*change*to*reduce*hoarding/fleet*creep*–  Increased*push*for*PM*compliance*– Operator*engagement*and*discipline*

•  Fiscal*–  “Easy*Money”*– Data`driven*replacement*decision*making*– Need*to*involve*Fleet*in*operaAonal*changes*impacAng*customer*budgets*

–  Budget*gap*closure*through*fleet*reducAon*

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Financial*Management*Pressures*

•  Loss*of*“safety*net”*of*excess*replacement*reserves*to*cover*any*FMD*operaAng*losses*

•  PoliAcal*resistance*to*increasing*operaAng*cost*charge`back*rates*to*recover*full*cost*of*services*provided*

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Lessons*Learned*

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Lessons*Learned*•  Data`based*business*case*for*modernizaAon*was*crucial*

•  Buy`in,*understanding,*and*advocacy*from*City*Hall*

•  Replacement*plan*annual*adjustments*•  ConAnuous*process*improvements*•  Customer*involvement*/transparency**•  RealisAc*expectaAons*regarding*realizaAon*of*savings*

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QuesAons*

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For*More*InformaAon*

Paul*Lauria*Mercury*Associates,*Inc.*

Rockville,*MD*301*519*0535*

plauria@mercury`assoc.com**

Chichi*Nyagah`Nash**Fleet*Management*Division*

BalAmore*Department*of*General*Services*410*396*2791*

Chichi.Nyagah`[email protected]*** 37*Copyright*(C)*2015*Mercury*Associates,*Inc.*All*Rights*Reserved*