Table19 Christmas Insights

Christmas 2014 insights

12 April 2023

Understanding how we shopped over Christmas 2013 and what this means for 2014

82% of mobile sales came from tablet devices.

2013 - How did we shop?

With in-store sales remaining flat, 2013 was an "online Christmas" for many consumers. 1 in 10 (9%) didn’t shop in-store at all over the Christmas period.

Click and collect now accounts for 25% of multichannel retailers’ sales. Multi-channel retailers recorded a month-on-month growth of 16% in December.

Of those who did their Christmas shopping on a website they’d never purchased from before – 77% said it was due to price.

When did people shop for gifts in 2013?

Sources: http://www.iabuk.net/news/christmas-shopping-craze-to-begin-in-augusthttp://www.experian.co.uk/blogs/latest-thinking/2013/12/boxing-day-breaks-retail-records-for-sixth-consecutive-year

/

For some Christmas planning started early…

• Last year 2.7 million searches for 'Christmas' were made during the month of August, according to eBay.

• 16-24 yr olds were the most organised with 44% buying during or before November.

• 55% of women do most of their shopping before the 1st week of December.• Online channels experience an earlier and sharper increase in traffic during November when compared to store

footfall. Customer’s more likely to use the channel for researching and browsing.

….for others there was the usual mad-dash at the end

• Retail footfall only starts to experience a real uplift in the two weeks prior to Christmas.

• There were more than two million searches for 'Christmas' in the final week before the big day on eBay.

• 45+ audience left it late with 30% not shopping until the last week of December.

• 26% of men bought most of their shopping in the last few days before Christmas Day.

• UK shoppers spent £11 billion over the internet in December.

• British shoppers made 129 million visits to retail websites on Boxing Day.

• ‘Black Friday’ Nov 28 2014 – Many retailers offering one-off discounts and sales up to 70% off. In 2013 Amazon sold 4m items in 24 hours – the highest in 15 years history.

• ‘Sofa Sunday’ Nov 30 2014 – With ‘mobile’ web access becoming the norm many people are now starting the Xmas shopping on the Sunday after payday. Almost 50% of online shopping between 7pm -11pm, while we watch peak-time TV and second screen on our tablet, mobile phone or laptop.

• ‘Cyber Monday’ Dec 1 2014 – Traditionally the 1st Monday after payday. More than £600m spent on December 2nd 2013.

• ‘Middle Cyber Monday’ Dec 8 2014 – 2013 saw the second Monday of December eclipse Cyber Monday in terms of online visits. Representing a dynamic shift in consumer behaviour and shopping trends over the last 5 years.

Other Christmas dates to apply in 2014

Electrical goods recorded solid results fuelled by the popularity of new budget tablet devices, iPhone models and gaming platforms*.

What were the gifts in 2013

*http://www.imrg.org/index.php?catalog=539

John Lewis sold one iPad every 10 secs in the run up to Christmas

Apple sold 51m units of both the iPhone 5s and 5c.

With many people receiving money and gift vouchers over

Christmas, a lot of Boxing Day shopping was focussed on buying accessories for these electronics products.

2013 2014

Curry’s and PC World Top 10Christmas gifts prediction

1. Samsung Gear fit2. Fitbit Force3. Garmin Forerunner 154. NutriBullet5. Sonos Multi-Room System6. Google Chromecast7. GoPro action camera8. KitchenAid stand mixer9. Apple iPad Mini10. Motorola Moto 36

2013 Google Xmas searches ‘Christmas gift ideas’

2013 Google Xmas searches ‘Christmas gifts for her’

2013 Google Xmas searches ‘Christmas gifts for him

Key Xmas shopping days’

Nov 2013 Dec 2013 Jan 2014Oct 2013

Christmas 2014 key dates and 2013 insights

Online channels experiencesa sharp increase in traffic High street retail footfall

uplift

Peak w/c Dec 8

Ends Dec 22 Ends Dec 29

Dec 23 – last day click and collect

Dec 26 – Boxing day sales

Dec 20 Last Saturday before ChristmasDec 8 – middleCyber Monday

Dec 1 – Cyber Monday

Nov 28 – Black Friday

High street sales begins

Nov 30 – Sofa Sunday