Visit www.eecoonline.com/soc to review previously sent Standards Of Care communication. Think Team Time — Spend time together wisely to serve customers better Hunger For Excellence Teamwork is not based so much on ability, but rather an unwavering willingness of all team members to own their part of the process and to perform at the top of their potential. I put the needs of the TEAM first because we are ONE EECO!! What does a successful team look like? Are you aligning a team environment with all? We have done a great job fostering teams to make working more efficient and garner a better customer service experience. Do you see where other teams could be created at EECO? Go to your RCSM to talk about it. What Else Can I Do? Support your teammates and foster an environment of trust. If you’re going to do something, do it to the absolute best of your ability, with purpose and passion. Understand that what you do, and what you don’t do, does affect the results. Think…. Team! TIME TO DEFINE CUSTOMER SATISFACTION Think Team Time T3 If you can't explain it simply, you don't understand it well enough. — Albert Einstein