The European Union’s IPA Programme for Albania TECHNICAL ASSISTANCE FOR INTEGRATED SOLID WASTE MANAGEMENT SYSTEM FOR TWO SELECTED MUNICIPALITIES IN ALBANIA (EuropeAid/138181/DH/SER/AL) T3.1_Training Need Assessment - TNA Final Report – June 2017 Service Contract No.: 2017-383-743
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The European Union’s IPA Programme for Albania
TECHNICAL ASSISTANCE FOR INTEGRATED SOLID WASTE MANAGEMENT SYSTEM FOR TWO SELECTED MUNICIPALITIES IN ALBANIA
(EuropeAid/138181/DH/SER/AL)
T3.1_Training Need Assessment - TNA
Final Report – June 2017
Service Contract No.: 2017-383-743
T3.1_Training Need Assessment and Training Programming_Final
TA for Integrated Solid Waste Management System for two selected Municipalities of Albania
This project is financed by the European Union Page ii
Task T3.1 – Training Need Assessment – TNA and Trai ning Programming – Final
Project Title: TA for Integrated Solid Waste Management System for two Selected Municipalities of Albania - EuropeAid/138181/DH/SER /AL
Financing: IPA Reference No: EuropeAid/138181/DH/SER/AL Starting Date: 27 March 2017 End Date (Duration): 26 September 2019 (30 months)
Contract Number: 383-743
Contracting Authority: Delegation of the European Union to Albania Programme Manager: Mr. Kai NAGEL, Task Manager Address: ABA Business Centre; Rr. Papa Gjon Pali II; 1001 Tirana; Albania Phone: + 355 (0) 422 281 07 Fax: + 355 (0) 422 706 78 E-mail: [email protected]
Beneficiary: Ministry of Environment [MoE] Head of PSC: Ms. Ardiana SOKOLI Address: Bulevardi Zhan D'Ark, Nr. 23; 1001 Tirana; Albania Phone: +355 4 222 4537 Fax: +355 4 227 0627 E-mail address: [email protected]
Approved: Mr. Kai NAGEL [Task Manager of EUD]……………………….………….………………….
Disclaimer The opinions expressed in this Report are those of the authors and do not necessarily reflect the opinions of the EU Delegation or any other organisation mentioned in the report. As a result, this will be verified before implementation of any of the recommendations contained herein.
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LIST OF ABBREVIATIONS
ACRONYMS MEANING
AAM Association of municipalities in Albania AP Action Plan BAT Best Available Techniques BATNEEC Best Available Techniques Not Entailing Excessive Costs BOT Built Operate Transfer CBA Cost Benefit Analyses EBRD European Bank for Reconstruction and Development EC European Commission EIA Environmental Impact Assessment EIB European Investment Bank € Euro EU European Union EUD European Delegation FS Feasibility Study GIS Geographic Information System GoA Government of Albania
GTZ Gesellschaft fuer Technische Zusammenarbeit (Society for Technical Cooperation for Sustainable Development) = GIZ (since 2011)
IFI International Financing Institution IMC Inter-municipal cooperation KfW Kreditanstalt für Wiederaufbau ( German Bank for Reconstruction ) LGU Local Governmental Unit (= see LSG) LSG Local Self Government LWM Law on Waste Management MoE Ministry of Environment MoF Ministry of Finance MoUD Ministry of Urban Development MoLG Ministry of Local Government MoTI Ministry of Transport and Infreastructure NWMAG National Waste Management Advisory Working Group (à see PIU) NWMP National Waste Management Plan REC Regional Environmental Centre for Central and Eastern Europe PIU Project Implementation Unit (technical working group = project task force) PoE Public owned Entity (owned by local authority=PUC=PUSP) PPP Public Private Partnership PUSP Public Utility Service Provider PSC Project Steering Committee SME Small and Medium Size Enterprise SoE State owned entity SW Solid Waste SWM Solid Waste Management TA Technical Assistance TNA Training Needs Analysis ToC Table of Concordance
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ACRONYMS MEANING
ToR Terms of Reference UNEP United Nation Environmental Programme WG Working Group WB World Bank WHO World Health Organization WWT Waste Water Treatment
ACRONYMS LIST OF PROJECT RELATED UNITS (to be updated accord ingly)
Mg Mega gram = 106 gram = 103 kg = 1 metric ton
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Table of Contents
0 Executive Summary 7
0.1 Përmbledhja 7 0.2 Executive Summary 8
1 Introduction 10
2 Overview of the solid waste management sector in Al bania 10
2.1 Legal basis 10 2.2 State of the sector 10
3 Training Need Assessment 12
3.1 Training need assessment objectives 12 3.2 Training need assessment methodology 12
3.2.1 TNA Questionnaire (see Annex 1) 12
4 Results of the in-depth interviews on training need s 13
5 Conclusion of the Training Need assessment 15
5.1 Needs of municipalities for training of human resource capacities in solid waste management: 15
5.2 Needs of central authorities for training of human resource capacities in solid waste management: 16
5.3 OCD training plan (see Annex 4) 16
6 Annex 17
6.1 Training Need Assessment Questionnaire 17 6.2 OCDs for training 23
6.2.1 Module 1 23 6.2.1.1 M1.1_Training on “Data collection, codification and reporting” 23 6.2.1.2 M1.2_ Harmonisation of waste data collection and processing (SWIS
and STAN software) 25 6.2.1.3 M1.3_ Training on “Importance of waste analysis” 27 6.2.1.4 M1.4_ Training on “Monitoring and Evaluation of Service Delivery” 28
6.2.2 Module 2 31 6.2.2.1 M2.1_ Training on Inter-municipal cooperation opportunities and
organisational structures 31 6.2.2.2 M2.2_ Training on “Project development and management” 33 6.2.2.3 M2.3_ Training on “EU Funding Opportunities for LG in SWM” 35
6.2.3 Module 3 37 6.2.3.1 M3.1_ Training on “Albanian Legal Framework on SWM” 37 6.2.3.2 M3.2_ Training on Technical Standards for Waste Management
related Installations and facilities 40 6.2.3.3 M3.3_ Training on “Local financial management of SWM” 43
6.2.4 Module 4 46 6.2.4.1 M4.1_Training on “Enforcement of Citizens’ Responsibilities towards
SWM” 46 6.2.4.2 M4.2_Training on “Environmental Education and Promotion
Campaign” 48
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6.3 Training evaluation form 50 6.4 OCD training plan 52
List of Figures
Figure 1_Priority topics of training needs identified by the representatives 14
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0 Executive Summary
0.1 Përmbledhja
Raporti i Vlerësimit të Nevojave për Trajnim është pjesë e projektit “Asistencë Teknike për Sistemet e Menaxhimit të Integruar të M betjeve të Ngurta për qytetet/rajonet e zgjedhura të Shqipërisë”, me numër identifikimi EuropeAid/138181/DH/SER/AL. Projekti do të zgjasë 30 muaj, duke filluar nga fundi i marsit 2017.
Objektivi i përgjithshëm i projektit është mbështetja e zhvillimit të qëndrueshëm të vendit përmes menaxhimit dhe kërkesave të përmirësuara mjedisor dhe klimaterike, duke u mundësuar institucioneve qeveritare të zhvillojnë, zbatojnë dhe forcojnë ndryshimet ligjore mjedisore dhe klimaterike në drejtim të standardeve Evropiane.
Raporti i VNT u përgatit në përputhje më Termat e Referencës së Projektit. Objektivi i përgjithshëm i këtij aktiviteti është identifikimi i hapësirave ku do të jenë të nevojshme të përgatiten tema dhe module shtesë trajnimi, për të mbështetur zhvillimin e kapaciteteve të aktorëve të interesit të përfshirë në Sektorin e Menaxhimit të Mbetjeve.
Përveç zgjidhjeve teknike, bashkimi i aktorëve të interesit dhe vendimmarrësve së bashku, për tu njohur më mirë me kërkesat e ardhshme, në aspektin institucional, zgjidhjet teknike, nevojat financiare dhe zbatimi i Acqius të BE-së, është elementi kryesor i suksesit të këtij projekti. Raporti i VNT përfshin përpunimin dhe interpretimin e të dhënave të mbledhura pas analizës së nevojave për trajnim, si dhe rekomandimet për të ngritur kapacitetet në sektorë ku janë hasur mangësi ose ku janë identifikuar barriera për zbatimin me sukses të planit kombëtar të mbetjeve. Raporti i VNT ka përfshirë hapat e mëposhtëm:
• Intervista të thelluara me aktorë të interesit dhe vendimmarrës (përfaqësues nga Ministria e Mjedisit, Ministria e Transportit dhe Infrastrukturës, Bashkia Shkodër, Bashkia e Tiranës, Bashkia Kukës, Shoqata e Bashkive të Shqipërisë, Shoqata e Autonomisë Vendore, REC Shqipëri si dhe Qendra Eden) mbi nevojat për trajnim të bashkive lidhur me menaxhimin e mbetjeve të ngurta.
• Diskutimi i aspekteve të lidhura me nevojat për trajnim dhe problemet e identifikuara në përgatitjen dhe planifikimin e sistemit të menaxhimit të mbetjeve.
Gjithashtu, raporti i VNT përfshinë përpunimin dhe interpretimin e të dhënave të mbledhura nga intervistat e thelluara me aktorët e interesit dhe vendimmarrësit mbi nevojat për trajnim të bashkive lidhur me menaxhimin e mbetjeve të ngurta.
Si rezultat i këtij aktiviteti, janë identifikuar temat e trajnimit dhe mbi këtë ba zë do të zhvillohen dhe zbatohen programme trajnimi .
Hapi i ardhshëm do të jetë zhvillimi i programeve të trajnimit, duke kombinuar seminaret me trajnimet. Duke marrë në konsideratë gjendjen ekzistuese të menaxhimit të mbetjeve të ngurta dhe vështirësitë e këtij sektori, seminaret dhe trajnimet do të fokusohen në temat e mëposhtme të trajnimit:
1. Mbledhjen e të dhënave, kodifikimi dhe raportimi; 2. Harmonizimi i mbledhjes dhe përpunimit të të dhënave të mbetjeve;
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3. Rëndësia e analizave të mbetjeve; 4. Monitorimi dhe vlerësimi i shërbimit të ofruar; 5. Mundësitë e bashkëpunimit ndër-bashkiak dhe strukturat organizacionale; 6. Zhvillimi dhe menaxhimi i projektit; 7. Mundësitë e fondeve të BE-së për QV në MMN; 8. Korniza ligjore mbi MMN; 9. Standardet teknike për menaxhimin e mbetjeve lidhur me infrastrukturën; 10. Menaxhimi i financave vendore mbi MMN; 11. Forcimi i përgjegjësive të qytetarëve në drejtim të MMN; 12. Edukimi Mjedisor dhe fushatat promovuese.
0.2 Executive Summary
The Training Needs Assessment Report is part of the “Technical Assistance for Integrated Solid Waste Management Systems for selec ted cities/region of Albania” project with identification number EuropeAid/138181/DH/SER/AL. The project will last for a period of 30 months, starting from the end of March 2017.
The overall objective of the project is to support the sustainable development of the country via improved environmental and climate change requirements and management by enabling Government Institutions to develop, implement and enforce environmental and climate change legislation to EU standards.
The TNA Report was prepared according to the Terms of Reference of the Project. The overall objective of this activity is to identify gaps where topics and additional training modules need to be prepared to support capacity development of the stakeholders involved in Waste Management field.
Besides the technical solution, bringing relevant stakeholders and decision makers together to increase the common understanding for future requirements, in institutional aspects, technical solutions, financial needs and implementation of the EU Acquis is the key to success of this project. The TNA Report includes the processing and interpretation of the data collected after the training needs analysis, as well as recommendations in order to build the capacities in areas where deficiencies are found or where barriers to the successful implementation of the national waste plan have been identified. This TNA included the following stages:
• In-depth interview with relevant stakeholders and decision makers (representative of Ministry of Environment, Ministry of Transport and Infrastructure, Ministry of Local Affairs, Municipality of Shkodra, Municipality of Tirana, Municipality of Kukës, Albanian Association of Municipalities, Local Autonomy Association, REC Albania, Eden Center) on training needs of municipalities on solid waste management.
• Discussion of the aspects related to the training needs and problems identified in the preparation and planning of the waste management system.
The TNA Report includes the processing and interpretation of the data collected from in-depth interviews with relevant stakeholders and decision makers on training needs of municipalities on solid waste management. As a result of this action, the training
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topics have been identified and the training programme will be developed and implemented under this project.
Further step is the development of a training programme, combining workshops and job training. Having in view the status of solid waste management and the constraints in this sector, these workshops and job trainings will focus on the following training topics:
1. Data collection, codification and reporting 2. Harmonisation of waste data collection and processing 3. Importance of waste analysis 4. Monitoring and evaluation of service delivery 5. Inter-municipal cooperation opportunities and organisational structures 6. Project development and management 7. EU funding opportunities for LG in SWM 8. Albanian legal framework on SWM 9. Technical standards for waste management related installations and facilities 10. Local financial management of SWM 11. Enforcement of citizens’ responsibilities towards SWM 12. Environmental education and promotion campaign
The programme is envisaged being implemented until December 2017. Further programmes, modules and OCDs will be developed during the “field work” in the municipalities and identification of further gaps and needs. The entire programming focuses on the harmonisation of “know-how” understanding and commitment within a WM region to avoid development of different velocities.
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1 Introduction
The Training Needs Assessment Report is part of the “TA for Integrated Solid Waste Management System for two Selected Municipalities of Albania” project with identification number EuropeAid/138181/DH/SER/AL.
The overall objective of this activity is to identify gaps where topics and additional training modules need to be prepared to support capacity development of the stakeholders involved in Waste Management field.
The TNA Report includes the processing and interpretation of the data collected from in-depth interviews with relevant stakeholders and decision makers on training needs of municipalities on solid waste management. As a result of this action, the training topics have been identified.
2 Overview of the solid waste management sector in Al bania
2.1 Legal basis
The solid waste management service in Albania is regulated by Law 10463/2011 “On integrated waste management”, and also Law 10431/2011 “On environmental protection”, which together constitute the legal framework of quality standards of service delivery, along with the responsibilities of the local and central government. The hierarchy of waste and their typology are the main objects upon which standards are established.
The National Strategy on Waste Management is the main instrument of the central authorities for ensuring the achievement of these legal standards in the sector at the national, regional and local level, within determined quantity and time-frame indicators; it provides directives for the development of local and regional waste management plans, key-performance indicators for service delivery and timely fulfilment of principles and national objectives.
2.2 State of the sector
Collection, transport and treatment of solid municipal waste is an own function of the local government according to Law 139/2015 “On local self-governance”. Across municipalities in the country the solid waste management service is either sub-contracted to a private operator, or delivered from the municipality with own capital and human resources.
At present, as the time for revision of the National Strategy on the sector is due, the central and local authorities, upon their respective responsibilities, have not reached to fully comply with quality and quantity standards defined by law. Shortcomings of the sector derive as much from the lack of appropriate financial funds for investments in the necessary infrastructure and equipment as from weak human resource capacities. These shortcomings, which are rather similar across municipalities, are set out as follows:
Data on the level of solid waste generation and composition are in general not collected from the field, with national estimations being used as a basis for planning and delivery of the service, including sub-contracting the service; the context from the rural and urban areas within the territory of every municipality is, therefore, missing.
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Territories of the municipalities are not fully covered with waste containers; this is mostly present in rural areas, but it is also the case of newly urbanized areas of several municipalities.
Vehicles used for collection and transport of solid waste are usually outdated and in poor conditions; their level of technology is also outdated, limiting the efficiency and effectiveness of the workers during collection and transport of solid waste.
Waste separation at source is still only weakly implemented across municipalities; among the local administration and the citizens there is still a low level of awareness on the importance of recycling for environmental protection.
Monitoring of the delivery of the service from local authorities is in general weak; field inspections in particular, concerning sanitary standards of containers and waste collection points; the lack of a database is a basic disadvantage for carrying out a regular monitoring process which is able to inform due measures; limited number of municipal staff of the relevant directory is another disadvantage, which is typically the case of municipalities that sub-contract the service delivery.
The level of awareness, knowledge and application of the complete hierarchy of waste management is poor; apart from recycling and final disposal, waste prevention, waste re-use and waste recovery are in general not endorsed from local authorities, the processes behind and their opportunities are little explored, from citizens and businesses likewise.
The level of knowledge on waste disposal and its technical and technological alternatives along with the correlation with the environment or other sectors is low among local authorities; this is related also to the generally poor measures taken to tackle unauthorized waste disposal sites across municipalities.
At the financial dimension, the capability of municipalities to collect from citizens and businesses the local tariff on the service is mostly undermined by the poor quality of its delivery and its limited coverage; local authorities of waste management do not have the necessary database for the regulation of the complete cycle of tariff collection, while this database may be available from other institutions but a harmonization of software and typology is missing.
With the implementation of the Territorial and Administrative Reform in the country, the planning and delivery of the solid waste management service from municipalities has become more demanding in terms of extent and typology of the territory to be covered.
At the same time, the opportunity has opened up to improve the performance of planning and delivering with a better exploitation of human resource capacities, within own financial resources. With now larger local governmental units, this opportunity arises from the possibility of economies of scale in terms of service delivery cost, and from the management of larger potential financial resources.
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3 Training Need Assessment
3.1 Training need assessment objectives
The primary focus of this training need assessment/analysis is to determine the gap in the capabilities of relevant stakeholders and decision makers in solid waste management at the national and local level in order to improve solid waste management systems in terms of EU Acquis.
A training need exists when there is a gap between what is required of a person to perform competently and what this person actually knows. A “training needs assessment” or “training needs analysis” is the method of determining if a training need exists, and if it does, what training is required to fill the gap. The expectation of knowledge, skills and abilities of officials at different levels is different, so the training needs are also different. Training needs assessment has therefore to be different for target groups in order to know exactly what training is required for each group.
The overall objective of this activity is to identify gaps where topics and additional training modules need to be prepared to support capacity development of the stakeholders involved in Waste Management field.
As a result of this action, the training topics will be identified and the training programme will be developed and implemented.
3.2 Training need assessment methodology
Having in view the status of solid waste management and the constraints in this sector, the following steps have been taken for conducting the training needs assessment:
1. Collection of data related to training needs through:
a. In-depth interview with relevant stakeholders and decision makers on training needs of municipalities on solid waste management.
2. Information processing;
3. Preparation of synthetically reports.
All these steps have been taken and this report is the result of the steps followed. The collection of data concerning the training needs and the aspects related to the solid waste management was made using a semi-structured questionnaire.
3.2.1 TNA Questionnaire (see Annex 1)
The objective of this questionnaire was to identify the gaps where topics and additional training modules need to be prepared in order to support the capacity development of the stakeholders involved in Waste Management field. The questionnaire has the following structure:
• Institutional responsibilities for SWM
• Legal framework that regulates SWM
• State of the SWM sector
• Priority training needs
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The data resulted from the questionnaires analyse of the training needs have been processed using the Microsoft Excel software, and the analysis results are presented in section 4.
4 Results of the in-depth interviews on training need s
In order to assess the Needs of Municipalities for Training on the Solid Waste Management Service, in-depth interviews were conducted with representatives of central and local government, as follows:
1. Ministry of Environment ,
a. Mr. Alqi Bllako, General Secretary
b. Mr. Pëllumb Abeshi, General Director of Environmental Policies
2. Ministry of Transport and Infrastructure
a. Mr. Isa Memia, Senior Expert, Sector for Policies on Solid Waste Treatment
3. Ministry of Local Affairs
a. Mr. Enea Hoti, Consultant
4. Municipality of Shkodra
a. Mrs. Teuta Haxhi, Director of Department of Economy
5. Municipality of Tirana
a. Mr. Namik Simixhi, Director of Waste Management Department
6. Municipality of Kukës
a. Mr. Bashkim Shehu, Mayor
7. Albanian Association of Municipalities
a. Mr. Agron Haxhimali, Director
8. Local Autonomy Association
a. Mrs. Adelina Farrici, Director
9. REC Albania
a. Mr. Eduard Cani, Senior Expert
10. Eden Center ,
a. Ms. Ermelinda Mahmutaj, Director
During the In-depth interviews, central and local government representatives were asked to list 5 priority topics on the SWM training needs, in a scale 1 to 5 (where 1 is the highest priority and 5 is the lowest).
As it is noted in the following graph, the list of the topics has derivate from the ranking of the topics suggested from the ten interviewed experts.
A significant part of the interviewed, 90%, listed the topic of Albanian legal framework on solid waste management and the compliancy with the EU legal framework as the first priority. The topic on data collection and set up of a solid waste management
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service data base and reporting obligation was ranked as the second priority from 80% of the interviewed.
About 70% of the interviewed ranked the topic of planning of solid waste management and service delivery (Usage of planning tools – STAN and SWiS; Monitoring and evaluation of service delivery – identification and verification of key performance indicators) as the third priority of the municipality training needs. Ranked as the fourth priority, another important topic suggested by 80% of the experts was monitoring and evaluation of service delivery – identification and verification of key performance indicators. While the topic of calculation of cost and tariff on service delivery and local finance management in accordance with the SWISS methodology was ranked as the fifth priority by 60% of the interviewed experts.
Despite the five priorities, asked to be listed, the interviewed experts have also suggested other relevant topics on the SWM training needs. In the same way, showed in the graph below, the ranking of these topics were made based on the experts’ priority list. Thus, the topic of Inter LGU cooperation and regional organization (commercialisation of public service) was ranked as the sixth priority by 30% of the interviewed experts.
For 20% of the experts, environmental education and promotion campaigns was considered as the seventh priority. The topic of relationship of local authorities with citizens on the payment of the tariff for service delivery, on citizens’ responsibility towards the environment, and sanctions is ranked as the eighth priority from 30% of the experts. About 20% of the experts ranked the topic of technical requirements on construction, operation, closure, monitoring (EU legal standards for closure of waste deposit sites; Best practices for improved awareness raising on separation at source, recycling and reduction of waste treated in landfills) as the ninth priority.
The last topic suggested by 10% of the experts was EU funding opportunities for the local government in the waste management sector and programme planning “from the idea to the realisation”, listed as the tenth priority.
Figure 1_Priority topics of training needs identifi ed by the representatives
Priority topics for trainings in the SWM, listed by the central and local government
representatives
10%
20%
30%
20%
30%
60%
80%
70%
80%
90%
0% 10
%
20
%
30
%
40
%
50
%
60
%
70
%
80
%
90
%
100
%
10 EU funding opportunities for the local government in the waste
management sector
9 Technical requirements on construction, operation, closure,
monitoring
8 Relationship of local authorities with citizens on the payment of the
tariff for service delivery
7 Environmental education and promotion campaigns
6 Inter LGU cooperation and regional organization (commercialisation
of public service)
5 Calculation of cost and tariff on service delivery and local finance
management
4 Monitoring&evaluation of service delivery –
identification&verification of key performance indicators
3 Planning of solid waste management and service delivery
2 Data collection and set up of a solid waste management service data
base
1 Albanian legal framework on solid waste management
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5 Conclusion of the Training Need assessment
The interpretation of the answers given by the representatives of central and local government after the in-depth interview for the identification of the training needs, are presented below:
5.1 Needs of municipalities for training of human resou rce capacities in solid waste management:
• Albanian legal framework on solid waste management and the compliancy with the EU legal framework
o Permission structures
• Data collection and set up of a solid waste management service data base and reporting obligation (OCD available)
o Quantitative and qualitative waste analysis in accordance with JICA methodology
• Planning of solid waste management and service delivery
o Usage of planning tools – STAN and SWIS
• Monitoring and evaluation of service delivery – identification and evaluation of key performance indicators
• Calculation of cost and tariff on service delivery and local finance management in accordance with the SWISS methodology
• Inter LGU cooperation and regional organization (commercialisation of public service) – opportunities and threats
o PPP structure options – opportunities and challenges (OCDs available)
• Environmental education and promotion campaigns (on the job due to public hearings and OCD development by Communication Expert)
o Best practices for improved awareness rising on separation at source, recycling and reduction of waste treated in landfills.
Relationship of local authorities with citizens on the payment of the tariff for service delivery, on citizens’ responsibility towards the environment, and sanctions. (on the job due to establishment of communication centre)
Technical requirements on construction, operation, closure, monitoring
o EU legal standards for closure of waste deposit sites.
• EU funding opportunities for the local government in the waste management sector and programme planning “from the idea to the realisation”
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5.2 Needs of central authorities for training of human resource capacities in solid waste management:
Harmonisation of database – reporting structure – processing of data – tools for waste data illustration;
• Monitoring and evaluation of the implementation of the national strategy and national, regional and local plans on solid waste management: definition of indicators, set up and maintenance of a database; collection, elaboration and evaluation of data on solid waste;
• Feasibility analysing on various sources of waste, such as: electric and electronic waste, waste from vehicles at the completion of their life, waste from batteries and accumulators, oil waste and tyre waste;
• Management and infrastructure of waste disposal: management of landfills and incinerators, treatment of waste, gas and waters in landfills; best business practices for construction and operation of landfills, including PPP
• EU distribution of responsibilities between the local and central level on waste management
• Organization of citizens awareness raising and education campaigns on integrated waste management and environment’s protection as part of governmental policies and public education and information programs;
• EU funding opportunities for the local government in the waste management sector.
5.3 OCD training plan (see Annex 4)
Based on the training needs as defined above, trainings will be organised according to Outlined Courses Description (OCD) modules as attached in the annex 2, as well as will be conducted over a three months period, according to the plan as attached in the annex 4, specifying the professionals and training experts responsible and the detailed schedule.
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6 Annex
6.1 Training Need Assessment Questionnaire
This questionnaire has been elaborated within the technical assistance contract “TA for Integrated Solid Waste Management System for two Selected Municipalities of Albania - EuropeAid/138181/DH/SER/AL”.
The questionnaire is addressed to the central and local government representatives involved in waste management.
The objective of this questionnaire is to identify gaps where topics and additional training modules need to be prepared to support capacity development of the stakeholders involved in Waste Management field.
The Questionnaire is focused to:
• Institutional responsibilities for SWM
• Legal framework that regulates SWM
• State of the SWM sector
• Priority training needs on SWM
1. Institutional aspect
1.1 Which institutions are responsible for the foll owing waste management aspects?
a) Development and implementation of the national waste management policy
3.2 What is the current quality of service delivery at the municipal level?
Waste management aspect
a) Legal framework _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________
(ii) Environmental permissions (treatment facilities);
(iii) Construction permissions (development and construction)
• Exercises on legal article interpretation;
• Case studies on the application of the legal basis for potential or
hypothetical situations in relation to SWM;
• Discussions on the legal framework;
Trainers Legal Expert of the solid waste management sector (LE), Technical expert (TE)
Duration 2 days training
Training Methodology
The Albanian and EU legal basis will be the core literature of the training.
Standard training methods will be used, consisting of short presentations;
presentations of good practices, exercises in-group or individually, facilitated
and guided discussions and feedback evaluation.
The training will be performed through interactivity.
Entry
Requirements/Criteria
Familiarity with solid waste management planning and delivery and with the
national legal basis;
Facilities and
Equipment Required
Seminar room Multi media equipment Headsets
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Equipment Required Conference hall Flip Chart Translation con.
Computer room Moderation cards Translation sim.
Other ... to be specifed by the training expert (not yet identified)
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6.2.3.2 M3.2_ Training on Technical Standards for W aste Management related Installations and facilities
Course Title Training on Technical Standards for Waste Management related
Installations and facilities
Course Reference Code Module M3.2
Statement of Training
Need
The overall objective of the “TA for Integrated Solid Waste Management
System for two Municipalities of Albania” is to support the sustainable
development of the country via improved environmental and climate change
requirements and management by enabling Government Institutions to
develop, implement and enforce environmental and climate change
legislation to EU standards. In that order to meet the overall objective and
the ToRs, a Training Needs Assessment (TNA) has been conducted. The overall
objective of the TNA was to identify specific training needs related to the
development and establishment of the capacity of the national level, as well
as of the Waste Management Working Group at the regional / local level so
that they can operate and manage the solid waste services independently of
Consultants’ support. In accordance with the TNA findings and previously
identified requirements, the specific training needs were defined.
One of the identified key areas for the trainings is the technical understanding
of required waste management related installations and facilities, the use of
international benchmarks, optioneering processes, rapid environmental
performance screening and the financial appropriate dimensioning of
facilities; the topics to be tackles are capacity design, dimensioning and
operational requirements of following main topics/installations:
• Methods of composting and requirements;
• Key indicators for waste collection, transport and transfer, transfer
stations (methods and kind) and requirements;
• Methods of source separation and recycling and requirements;
• Methods of recovery (waste to energy) and requirements;
• Methods of disposal and requirements;
• Methods of remediation and closure of existing sites and requirements
including landfill mining (urban mining);
Objective The specific objective of the training module will be to enable participants to
understand key indicators for various installations for an appropriate
optioneering process in regard to environmental impacts and to understand
international standards in construction, installation and operation of various
facilities.
Activity A2 Development of an integrated solid waste management plan for
the two municipalities selected
A3 Capacity building for the stakeholders of the ISWM
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Task related activity Task title
T2.1 Integrated solid waste management plan for each of the selected
municipalities;
T2.1.7 Technical options for closure of dumpsites;
T2.2.3 FS development;
T4.2 Technical support of the national coordination structures
T3.3.5 Support of waste management groups in two selected
municipalities / regions;
T2.2 Feasibility study;
Target Group Municipal representatives PUSP (public utility service providers)
Ministry represenatives National instiutions representatives
Working group members others Regional representatives (Qark)
Training Area Admin Regions WM Regions National level
Training Type Traning session On the job traning Conference
Number of Participants
per training
Maximum 20 participants per training (in case of bigger groups, will the
training be repeated in order to ensure a suitable number of participants)
Number of Trainings 2 x regional; Gjirokaster; Kukes(Diber)
1 x national level (MoE, MoTI, MoUD, etc.)
Expected Results By the end of the training session, with reference to the prepared handouts
and exercises, the participants should be able to verify technical installations
to various needs, understanding preliminary dimensioning structures,
undertaking a rapid environmental screening and ranking and be able to
follow and technical optioneering process;
Course Plan: Main
Subjects & Work Tasks
to be Addressed
• Working with benchmarks for dimensioning of waste collection, treatment
and processing installations and infrastructures;
• Use of decision making tools such as environmental rapid screening and
ranking;
• Introduction of a systematic optioneering process;
• Familiarisation with various collection, transfer, treatment and recovery
processes, requirements and material inputs and technological limitations;
• Enabling of justification of technological proposal in regard of meeting
technical, economical and environmental requirements;
Trainers Technical WM Expert (Key I)
Duration Half-day
Training Methodology Trainers will use standard training methods consisting of short presentations,
facilitated and guided discussions, group work, individual work, feedback and
good example presentation. The training methodology will be based on
interactive process and learning by doing method and practical work.
Environmental screening tool will be provided;
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Entry
Requirements/Criteria
Basic knowledge on waste management laws, composition of household
waste, environmental requirements within the legal framework and familiarity
with waste management hierarchy.
Facilities and
Equipment Required
Seminar room Mulit media equipment Headsets
Conference hall Flip Chart Translation con.
Computer room Moderation cards Translation sim.
Other – Environmental screening tools be provided by the expert
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6.2.3.3 M3.3_ Training on “Local financial manageme nt of SWM”
Course Title Training on “Local financial management of SWM”
Course Reference Code Module M3.3
Statement of Training
Need
The overall objective of the project “Technical Assistance for Integrated Solid
Waste Management System for two Selected Municipalities/Regions of
Albania” is to support the sustainable development of the country via
improved environmental and climate change management by enabling
governmental institutions to develop, implement and enforce environmental
and climate change legislation, in compliance with EU standards.
In that order a Training Needs Assessment (TNA) has been conducted,
identifying specific human resources training needs of the pilot areas on
integrated solid waste management.
In accordance with TNA, the local public administration across municipalities
of the country has difficulties in financing the service delivery with own
financial resources, the level of tariffs being most often under the cost level of
service delivery and the quality of service delivery poor in comparison to the
legal standards; consequently, local financial management of SWM service
delivery is identified as a training topic.
Objective
The specific objective of the training module is to enable the local public
administration of the selected municipalities to calculate the unit cost and
determine the tariff of service delivery for families, businesses and
institutions, such as to ensure the full annual recovery of the total cost.
Activity
A2 Development of and ISWM system
A3 Capacity building for the stakeholder of the ISWM;
A4 Activities for implementation of the ISWM and public awareness;
Task Related Activity
T2.1 ISWM planning at local and regional level
T3.3.3 Training on financial and budgeting planning;
T3.3.4 Training on business planning;
T3.3.5 Support of WM groups in the two selected municipalities / regions;
Organisation of public hearings
Target Group
Municipal representatives PUSP (public utility service providers)
Ministry representatives National institutions representatives
Working group members others (AAM)
Training Area Admin Regions WM Regions National level
Training Type Traning session On the job traning Conference
Number of Participants
per Training 10
Number of Trainings 2 regional
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Expected Results
By the end of the training session, with reference to the prepared handouts
and exercises, the participants should be able to understand the methodology
of cost and tariff calculation which ensures the full recovery of the total cost,
calculate the unit cost and determine the tariff of service delivery for families,
businesses and institutions, understand the financial logic under which the
financial tool performs the calculations, understand the technical design of
the financial tool;
Course Plan: Main
Subjects & Work Tasks
to be Addressed
• Presentation of the legal and technical elements of the cost of service
delivery;
• Guide through the financial tool and its methodology based on SDC/dldp
standards: structure, database, indicators, data entry, data elaboration,
result;
• Exercise on the calculation of the total cost of service delivery using
hypothetical data;
• Discussions on the legal and technical elements of the cost of service
delivery;
• Presentation of the principle of total cost recovery
• Presentation of the legal and technical elements of the tariff of service
delivery;
• Guide through the financial tool and its methodology: structure, database,
indicators, data entry, data elaboration, result;
• Development of a client profile;
• Exercise on the calculation of the tariff of service delivery using
hypothetical data;
• Discussions on the principle of cost recovery, and legal and technical
elements of the tariff of service delivery;
• Elaborate methods of participatory budgeting according AAM guidelines;
Trainers Financial expert on solid waste management service planning (FE); Data Base
Expert (DBE)
Duration 2 days training + 1 day evaluation
Training Methodology
The methodology of cost and tariff calculation of the SWM service, including
the database of indicators, developed from DLDP/SDC will be the core
literature of the training as well the guideline on participatory budgeting
provided by AAM;
Standard training methods will be used, consisting of short presentations;
presentations of good practices, exercises in-group or individually, facilitated
and guided discussions and feedback evaluation;
The training will be performed through interactivity partly theoretically and
on the job during cost structure development;
Entry
Requirements/Criteria
Familiarity with solid waste management planning and delivery, finance and
accounting
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Facilities and
Equipment Required
Seminar room Multi media equipment Headsets
Conference hall Flip Chart Translation con.
Computer room Moderation cards Translation sim.
Other ... to be specifed by the training expert (not yet identified)
T3.1_Training Need Assessment and Training Programming_Final
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6.2.4 Module 4
6.2.4.1 M4.1_Training on “Enforcement of Citizens’ Responsibilities towards SWM”
Course Title Training on “Enforcement of Citizens’ Responsibilities towards SWM”
Course Reference Code Module M4.1
Statement of Training
Need
The overall objective of the project “Technical Assistance for Integrated Solid
Waste Management System for two Selected Municipalities/Regions of
Albania” is to support the sustainable development of the country via
improved environmental and climate change management by enabling
governmental institutions to develop, implement and enforce environmental
and climate change legislation, in compliance with EU standards.
In that order a Training Needs Assessment (TNA) has been conducted,
identifying specific human resources training needs of the pilot areas on
integrated solid waste management.
In accordance with TNA, the local public administration continuously faces
difficulties in the collection of the tariff for service delivery form citizens and
raising the awareness and education level on their responsibility towards the
protection of the environment; enforcement measures are, in general, weak
across municipalities in the country; consequently, enforcement of citizens’
responsibilities towards SWM is identified as a training topic.
Objective
The specific objective of the training module is to improve the capacity of the
local public administration to effectively communicate with the citizens and
enforce their legal responsibilities towards SWM.
Activity A3 Capacity building for the stakeholder of the ISWM;
A4 Activities for implementation of the ISWM and public awareness;
Task Related Activity
T3.2.1 Training on organisational development;
T3.2.3 Training on awareness programming and visibility event;
T3.3.5 Support of WM groups in the two selected municipalities / regions;
Activities for the implementation of the ISWM system (installation of a
communication centre);
Organisation of public hearings
Target Group
Municipal representatives PUSP (public utility service providers)
Ministry representatives National institutions representatives
Working group members others (AAM)
Training Area Admin Regions WM Regions National level
Training Type Traning session On the job traning Conference
T3.1_Training Need Assessment and Training Programming_Final
TA for Integrated Solid Waste Management System for two selected Municipalities of Albania
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Number of Participants
per Training Max. 10 per training;
Number of Trainings 2 regional
Expected Results
By the end of the training, with reference to the assistance given, the local
administration should be able to establish a dialogue and regularly monitor
and evaluate the effectiveness of its communication and enforcement policy
relevant to the legal responsibilities of citizens towards SWM.
Course Plan: Main
Subjects & Work Tasks
to be Addressed
• Identification of most problematic areas within the municipality in terms
of fulfilment of the legal responsibilities of citizens on SWM;
• Evaluation of the communication instruments of the municipality
relevant to SWM and environment’s protection;
• Evaluation of the fiscal incentives/sanctions of the municipality relevant
to SWM and environment’s protection;
• Organization of a focus group discussion with local or regional NGOs and
citizens;
• Recommendations on communication and enforcement instruments of
the municipality towards citizens;
• Organisation of public hearings;
Trainers Communication expert, socio-economic expert;
Duration 2 weeks on the job training
Training Methodology
An on the job training will be carried out, based on assistance and common
performance of tasks, as well as exchange of national best practices on
communication and enforcement instruments of the municipality towards
citizens.
Entry
Requirements/Criteria
Familiarity with the communication strategy/policy/instruments and the local
fiscal policy of the municipality in relation to environment’s protection;
familiarity with historical cases of enforcement successes and failures.
Facilities and
Equipment Required
Seminar room Multi media equipment Headsets
Conference hall Flip Chart Translation con.
Computer room Moderation cards Translation sim.
Other ... to be specifed by the training expert (not yet identified)
T3.1_Training Need Assessment and Training Programming_Final
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6.2.4.2 M4.2_Training on “Environmental Education a nd Promotion Campaign”
Course Title Training on “Environmental Education and Promotion Campaign”
Course Reference Code Module M4.2
Statement of Training
Need
The overall objective of the project “Technical Assistance for Integrated Solid
Waste Management System for two Selected Municipalities/Regions of
Albania” is to support the sustainable development of the country via
improved environmental and climate change management by enabling
governmental institutions to develop, implement and enforce environmental
and climate change legislation, in compliance with EU standards.
In that order a Training Needs Assessment (TNA) has been conducted,
identifying specific human resources training needs of the pilot areas on
integrated solid waste management.
In accordance with TNA, education and promotion campaigns in relation to
municipal waste and the environment are not often carried out across
municipalities of the country; in general, creativity and organizational skills
are missing, but, at the same time, also the due awareness on the importance
of education and promotion for the improvement of the SWM sector;
consequently, environmental education and promotion campaign is
identified as a training topic.
Objective
The specific objective of the training module is to improve the creativity and
organizational skills of the local public administration of the selected
municipalities on education and promotion campaigns in relation to municipal
waste and the environment.
Activity A3 Capacity building for the stakeholder of the ISWM;
A4 Activities for implementation of the ISWM and public awareness;
Task Related Activity
T3.2.1 Training on organisational development;
T3.2.3 Training on awareness programming and visibility event;
T3.3.5 Support of WM groups in the two selected municipalities / regions;
Activities for the implementation of the ISWM system (installation of a
communication centre);
Organisation of public hearings
Target Group
Municipal representatives PUSP (public utility service providers)
Ministry representatives National institutions representatives
Working group members others (AAM)
Training Area Admin Regions WM Regions National level
Training Type Traning session On the job traning Conference
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Number of Participants
per Training Maximum 10 per traininig unit
Number of Trainings 2 regional
Expected Results
By the end of the training, with reference to the assistance given, the
participants should be able to organize small and medium-scale campaigns at
the local or regional level;
Course Plan: Main
Subjects & Work Tasks
to be Addressed
• Identification of environmental issues relevant to the local or regional
context;
• Identification of key actors who should participate in an environmental
education and promotion campaign;
• Identification of own local or regional resources for the organization of
the campaigns;
• Design of an environmental education and promotion campaign idea:
principles and values behind;
Trainers Communication expert, environmental expert;
Duration 1 week on the job training
Training Methodology An on the job training will be carried out, based on assistance and common
performance of tasks, as well as exchange of national best practices on
education and promotion campaigns.
Entry
Requirements/Criteria
Familiarity with local or regional environmental issues, with inter-institutional
communication;
Facilities and
Equipment Required
Seminar room Multi media equipment Headsets
Conference hall Flip Chart Translation con.
Computer room Moderation cards Translation sim.
Other ... to be specifed by the training expert (not yet identified)
T3.1_Training Need Assessment and Training Programming_Final
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6.3 Training evaluation form
Trainee Evaluation Grid and Feedback
Activity x_Task y [Program Title] – [Module Code]
Date/Time [............]
Location [...............]
Please complete this form, so that
• You can provide feedback on the training you have participated in.
• The Training Team can continually develop and improve this and other events.
Please indicate your views by circling (ticking, marking) the appropriate response to each question or statement
1. What were your objectives for this particular tr aining (please be specific)?
2. How well were your objectives met?
Completely Well Partly Not very well Not at all
3. Training content:
Relevance for your daily activities Content covered Level of content Length of event
Very relevant Too much Too advanced Too long
Relevant About right About right About right
Of little relevance Too little Too elementary Too short
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4. What did you think of the trainer? In particular , how did you rate the trainer’s performance?
Poor Insufficient Good Very good
Knowledge of the subject
Communication skills
Relationship with the group
5. What did you think of the way in which the train ing was delivered? In particular, how did you rate:
Poor Insufficient Good Very good
Visual Aids
Handouts and course documentation
Comments:
6. What is your overall rating for this training?
Poor Insufficient Good Very good
7. What other comments do you have on any aspect of this training?
The Training Team would like to have your detailed feedback on this training in order to organise any future event. Please detail below also any issues, which you would like to see more, developed in future trainings.
Thank you for taking the time to complete this shee t.
T3.1_Training Need Assessment and Training Programming_Final
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6.4 OCD training plan Schedule 1 Number of
trainings June-17 July-17 AugustCourse
reference code
Course title Training type Duration
National Regional
Regions Expertise Trainer Level of
expertise (senior/junior)
Mandays /
Training 1 2 3 4 1 2 3 4 1 2
Module M1.1
Data collection, codification and reporting
TS Half day
1 2 R1&R2 DBE Ledio Ikonomi
Junior 0,5
Module M1.2
Harmonization of waste data collection and processing TS Half
day - 2 R1&R2 TE & DBE
Ledio Ikonomi Junior 0,5
Module M1.3
Importance of waste analysis TS Half day
- 2 R1&R2 TE Ledio Ikonomi
Junior 0,5
Module M1.4
Monitoring and evaluation of service delivery
TS & OJT
1 + 3 days - 2 R1&R2 TE Entela
Kallamata Junior 4
Module M2.1
Inter-municipal cooperation opportunities and organizational structures
TS Half day - 2 R1&R2
TE & IE & FE
Ewald Spitaler Senior 0,5
Module M2.1
Inter-municipal cooperation opportunities and organizational structures
TS Half day - 2 R1&R2
TE & IE & FE
Ewald Spitaler Senior 0,5
Module M2.2
Project development and management TS Half
day - 2 R1&R2 TE & PME
Edlir Vokopola Senior 0,5
Module M2.3
EU funding opportunities for LG in SWM TS Half
day - 2 R1&R2 PME Zana Vokopola Senior 0,5
Module M2.4
Regional and local WM planning TS Half
day - 2 R1&R2 PME Edlir Vokopola Senior 0,5
Module M3.1
Albanian legal framework on SWM TS 2 days - 2 R1&R2 LE & TE Denada
Breshanaj Senior 2
Module M3.2
Technical standards for waste management related installations and facilities
TS Half day 1 2 R1&R2 TE Ewald
Spitaler Senior 0,5
Module M3.3
Local financial management of SWM
TS & OJT
2 + 1 days - 2 R1&R2
FE & DBE
Entela Kallamata Junior 3
Module M4.1
Enforcement of citizens’ responsibilities towards SWM OJT 2
weeks - 2 R1&R2 CE & SEE
Local coordinator Junior 10
Module M4.2
Environmental education and promotion campaign
OJT 1 week - 2 R1&R2 CE & EE Edlir Vokopola
Senior 5
1 This plan will be detailed in close cooperation with the designated and final selected municipalities and local authorities and public service providers.
T3.1_Training Need Assessment and Training Programming_Final
The European Union’s IPA Programme for Albania
This project is financed by the European Union;
ABA Business Centre; Rr. Papa Gjon Pali II; 1001 Tirana; Albania
A project implemented by EPTISA Servicios de Ingeniería S.L. (Spain)