PC Awareness Training
PC Awareness Training
PC Awareness Training
Training OutlineDay 1: Introduction To Computers
Components Of A Personal Computer
Day 2: Components Of A System Unit (Part 1)
Day 3: Components Of System Unit (Part 2)
Day 4: Installation, Configuration and Upgrading
Day 5: Diagnosing & Troubleshooting
IntroductionIntroductionTo ComputersTo Computers
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1.1 Introduction To Computers
A computer is an electronic equipment that has at least the basic 3 parts/units. They are:
1. Input Unit2. Processing Unit3. Output Unit
Input Processing Output
Keyboard Monitor
1.2 Introduction To Computers
VisibleRigid
Computer
InvisibleCarry out instruction
Controls the actions of the hardware
Hardware Software
Breakdown of a computerBreakdown of a computer
Components of a Components of a Personal ComputerPersonal Computer
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Lesson Objective
At the end of this lesson, you should be able to:
• Identify the different group of hardware
• Identify the hardware commonly used under such group
• Understand the advantages & disadvantages of such hardware discussed.
2 Components Of A Personal Computer
System Unit
Input Devices
KeyboardMouseJoystickScanner
Digital CameraVideo cameraMicrophone
Bar Code ReaderMagnetic Card Reader
Output Devices
MonitorPrinterPlotter
LCD ProjectorSpeaker
CommunicationDevices
ModemNetwork Card
Storage Devices
Hard DiskFloppy Disk Drive
CDR/ CDRWTape DriveZIP Drive
Flash Drive
Power Supply
2.1 Input Device
Hardware which converts information into one readable by the computer.
Pointing Devices
Mouse
Trackball
Touch Pad
Pointing Stick
Joystick
Pen Input
Digitizer Tablet
Touch Screen
Light Pen
Keyboard
Mic
Scanner
Digital Camera
Video Camera/ Web cam
Bar Code Reader Magnetic Card Reader
Smart Card ReaderOptical Mark Reader (OMR)
Magnetic Ink Character Reader (MICR)
2.1 Input Device
Scroll mouse
Wireless Keyboard
2.1 Input Device
Video Camera/Web Cam
Trackball
2.1 Input Device
The joystick is a rotary lever. Similar to an aircraft's control stick, it enables you to move within the screen's environment, and is widely used in the computer games industry.
A Digitising Tablet is a pointing device that facilitates the accurate input of drawings and designs. A drawing can be placed directly on the tablet, and the user traces outlines or inputs coordinate positions with a hand-held stylus.
2.1 Input Device
A Light Pen is a pointing device shaped like a pen and is connected to a VDU. The tip of the light pen contains a light-sensitive element which, when placed against the screen, detects the light from the screen enabling the computer to identify the location of the pen on the screen. Light pens have the advantage of 'drawing' directly onto the screen, but this can become uncomfortable, and they are not as accurate as digitising tablets.
A computer can read numbers and letters printed with ink containing magnetic material MICR is used by banks to process cheques. The account details at the bottom of the cheque can be accurately read in this manner since MICR is not affected by dirt.
2.1 Input Device
The Optical Mark Reader (OMR) can read information in the form of numbers or letters and put it into the computer. The marks have to be precisely located as in multiple choice test papers.
A Touch Sensitive Screen is a pointing device that enables the user to interact with the computer by touching the screen.
2.2 Output Device
Hardware which converts data into one readable by human.Monitor (VDU)
CRT LCD
2.2 Output Device
Regular CRT Near Flat CRT
Flat Screen CRT
The different types of CRT monitor
2.2 Output Device
Advantages of LCD monitor over CRT
Sleek, space-saving design. These new designs leave more room on your desk (and can be wall-mounted, too). Ergonomic features. Reduced eye strain from a brighter, flicker-free screen with virtually no glare. Better total cost of ownership (TCO). With twice the lifespan, one-third the electricity usage and minimal heat output compared to similar-sized CRT monitor. Safety. LCDs are safer to use because they have no electromagnetic radiation.
Advantages of CRT monitor over LCD
Excellent Value. CRTs have come very inexpensive for entry-level models, and high-end full-featured displays are now more affordable than ever. Precise images. CRTs provide exceptional detail for everything from CAD/CAM applications to word processing, spreadsheets and family photos. Vibrant, realistic images . . . even in motion. A full spectrum of rich, saturated colors with incredible depth and superior video response make CRTs perfect for gaming, graphic design, or even watching TV with a ViewSonic video processor. .
Printer
Dot Matrix
Inkjet
Laser
Thermal
Daisy Wheel
Plotter
LCD Projector
2.2 Output Device
2.2 Output Device
The dot matrix printer
Solenoid
Pin
Paper movement
Carriage movement
Print Head
PaperPrint Head
Ribbon
2.2 Output Device
The inkjet printer
Ink
Nozzle
Paper movement
Carriage movement
Ink Cartridge
Paper
2.2 Output Device
The laser printer
2.2 Output Device
Plotter
A large printer that generates high-quality documents by moving ink pens over the surface of a page. Plotters are particularly useful to engineers and architects, as they produce high-quality blueprints, maps, and floor plans. Also called an X-Y plotter.
2.2 Output Device
Daisy Wheel
The daisy wheel printer
2.2 Output Device
Summary of different printer
Type Resolution Speed Other Capabilitie
s
RMPrinte
r
RMInk
No of Printouts per Ink
cartridge/toner/ribbon
RMPer
Printout
Dot Matrix
120dpi – 480 dpi
100 cps – 300 cps
Carbon Copy,Computer Form Paper,Permanent Ink
RM 400 – 2500
RM 16
2000 pages RM 0.008
Ink Jet 360dpi – 1400 dpi
2 – 8 PPM Any paper type
RM 150 – 1200
RM 69
300 pages RM 0.23
Laser 600dpi –2400 dpi
7 – 30 PPM
Permanent Ink
RM 500 – 8000
RM 250
4000 pages RM 0.0625
2.3 Storage Device
Secure Digital
Card (SD)
SmartMedia
CompactFlash Card
Multi Media Card (MMC)
Flash Drive/ Thumb DrivePC
Card Adapte
r
Components OfComponents OfSystem UnitSystem Unit
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Lesson Objective
At the end of this lesson, you should be able to:
•Understand the need for safety & electrostatic protection
•Identify the different hardware commonly found inside a system unit
•Perform assembly/ disassembly of system unit
3 Components of System Unit
Safety & Electrostatic Precaution
3 Components of System Unit
Safety Precautions1. Unplug power cables2. Never wear jewelry or other metal objects 3. Avoid spills- never use liquids around electrical equipment.4. Wear anti-static grounding wrist strap/ mat5. Always place components in provided anti-static bag when not in use6. Wear proper clothing - Cotton, Wool etc 7. Frames of casing may be sharp - be careful not to get cut8. Replace any worn or damaged power cords immediately9. Avoid using extension cords.10. Do not attempt to fix PSU/ monitor- refer to qualified personnel11. Replace blown fuse with one of similar rating and type.
3 Components of System Unit
3.1 Microprocessor (CPU)
3.2 Mainboard
3.3 Memory
3.4 Hard Disk Drive
3.5 Floppy Disk Drive
3.6 CDROM/ CDR/ CDRW Drive
3.7 Display Adapter
3.9 Audio Adapter
3.10 Network Adapter
3.11 Power Supply
3.12 Expansion Slots
3.13 Modem (internal)
3.1 Casing
Desktop Casing
Tower Casing
3.1 Microprocessor (CPU)
Processors made by Intel
8086 (DIP 40)
801868028680386 (Socket 2)
80486 (Socket 3,5)
Pentium (Socket 7)
Pentium Pro (Socket 8)Pentium MMX (Socket 7)
Pentium II (SEC)
Celeron (SEC, PGA370, PGA478, LGA775)
Pentium III (SEC, PGA370)
Pentium IV (PGA478, LGA775)
Pentium II (SEC)
Pentium MMX (PGA)
Pentium (PGA)
Pentium 4 (PGA)
Pentium Pro
3.1 Microprocessor (CPU)
Processors made by AMDAm286,Am386,486,586K5,K6,K6-2,K6-3DuronAthlon
3.1 Microprocessor (CPU)
Cyrix2863864865866x866x86MXMII
3.1 Microprocessor (CPU)
3.1 Microprocessor (CPU)
Identifying A Processor
Model: K6
Speed: 166Mhz
Manufacturer: AMD
Country of origin:
Malaysia
3.1 Microprocessor (CPU)
Identifying A Processor
6x86
Speed: 166Mhz
Manufacturer: AMD
3.1 Microprocessor (CPU)
Identifying A Processor
Model: Win Chip2
Speed: 233Mhz
Manufacturer: IDT
3.1 Microprocessor (CPU)
Identifying A Processor
Model: Pentium
MMX
Speed: 166Mhz
Manufacturer: Intel
3.1 Microprocessor (CPU)
A Socket 370 to Slot 1 converter
3.2 Mainboard (Motherboard/ System Board)
PCI
DIMM
Socket 370
ATX Power
AGP
Battery
IDE 1 IDE 2
FDD
BIOS
3.2 Mainboard (Motherboard/ System Board)
Mainboard BIOS stored in EEPROM
• Performed various test on hardware built in and attached
• Initializes devices so that they are ready to use
• Allows user to change configuration
• Enables Operating System access to hardware
• Configuration saved into either CMOS, EEPROM or both. Information lasts as long as there is power in backup battery
CMOS Backup Battery
Buzzer
All about BIOS (Basic Input Output System)
3.2 Mainboard
Slot A
AMR
An ATXmainboard
3.2 Mainboard (Motherboard/ System Board)
ATX PowerISA
AT Power
A Baby ATmainboard
3.2 Mainboard (Motherboard/ System Board)
Baby ATmainboard
SIMM
3.2 Mainboard (Motherboard/ System Board)
A server mainboard
3.2 Mainboard (Motherboard/ System Board)
3.2 Mainboard (Motherboard/ System Board)
3.2 Mainboard (Motherboard/ System Board)
3.2 Mainboard (Motherboard/ System Board)
Form FactorAT
Baby AT
ATXMicro ATX
Socket/ SlotSocket 3, 5, 7
Slot 1Slot A
Socket ASocket 370 Socket 478
LGA775
Built-in Hardware
AudioNetworkModem
VGA
Factors affecting selection of mainboard
Expansion Slots onboard
ISAPCIAGPAMR
PCI Express
SupportWarranty Period
WebPageDrivers
Documentation
3.2 Mainboard (Motherboard/ System Board)
External ports
3.2 Mainboard (Motherboard/ System Board)
USB Expansion Card (PCI)
USB DevicesModemPrinter
ScannerDigital CameraDigital Speaker
External StorageMobile Phone
JoyStickMouse
KeyboardFlash Drive/ Thumb Drive
.
.
.
3.2 Mainboard (Motherboard/ System Board)
USB Hub
USB Cable
3.2 Mainboard (Motherboard/ System Board)
USB to Serial Adaptor
USB to Parallel Adaptor
3.3 Memory (Immediate Access Storage)
RAM (Random Access Memory)- used for storing data/ program for as long as there is power
EEPROM (Electricity Erasable Programmable Read Only Memory/ FLASH- contains BIOS (Basic Input Output System) routines which handles various hardware configuration and startup POST (Power On Self Test)- can be updated by means of flashing with latest BIOS version.
CMOS (Complementary Metal Oxide Semiconductor)- used to keep critical information about the system such as date/time, hardware configurations, power on passwords etc- can be reset by means shorting relevant pins/ removing backup battery (depends on Mainboard make & model)
3.3 Memory (Immediate Access Storage)
Types of RAM packaging/ modulesDIP - Dual Inline Package SIPPs - Single Inline Pinned Package (30p) SIMMs - Single Inline Memory Modules(30p)SIMMs - Single Inline Memory Modules (72p)DIMM (EDO) - EDO Dual Inline Memory Module(168 pins)DIMM (SDRAM) - Synchronized DRAM (168 pins)SODIMM - Small Outline DIMM Rambus DRAMDDR
DIPSIPP SIMM (30p)
SIMM (72p) SDRAM (168p)
3.3 Memory (Immediate Access Storage)
3.3 Memory (Immediate Access Storage)
SDRAM
DDR-SDRAM
3.3 Memory (Immediate Access Storage)
Rambus
SO-DIMM
Factors to consider when purchasing RAM1. Packaging (SIMM/EDO/SD DIMM etc)2. Capacity (measured in megabyte [MB]) 3. Access Speed (measured in nanosecond [ns])
3.3 Memory (Immediate Access Storage)
3.3 Cache Memory
3.3 Chipset
3.4 Hard Disk Drive
Major ManufacturersMaxtor SeagateWestern Digital IBMFujitsu Samsung
RPM5400720010000
Form Factor3.5”5.25”
InterfaceIDESCSISATA
Access ModePIO 0,1,2,3,4Ultra DMA 33 (ATA 33)*Ultra DMA 66 (ATA66)*Ultra DMA 100 (ATA100) *Requires the use of 80 conductor cable*Ultra DMA 133 (ATA133) *Requires the use of 80 conductor cable
3.4 Hard Disk Drive
RPM5400720010000
M S CA L S
Drive is master
M S CA L S
Drive is slave
M S CA L S
Drive mode depends on cable
3.5 Floppy Drive
Form Factor3.5”
5.25” (obsolete)
3.6 CDROM/ CDR/ CDRW Drive
Major ManufacturersSony Lite-On LGSamsung Yamaha Iomega
Read Speed 36x48x52x
InterfaceIDESCSI
Write/ Rewrite1x2x4x8x
16x24x
3.6 CDROM/ CDR/ CDRW Drive
CD-ROM Drive
DVD-ROM Drive
3.6 CDROM/ CDR/ CDRW Drive
CDR/CDRW Drive
DVD RW
3.6 CDROM/ CDR/ CDRW Drive
Device Read CD Write CD Read DVD Write DVD
CDROM Yes - - -
CDRW Yes Yes - -
DVDROM Yes - Yes -
DVDROM/CDRW Combo
Yes Yes Yes -
DVDRW Yes Yes Yes Yes
3.7 Display Adapter
BusPCI (33Mhz)
AGP (>66Mhz)PCI Express
Selection CriteriaTV OutputMemory
Dual Monitor Support
3.8 Audio Adapter
3.10 Networking
BusPCIAMR
Signaling Speed10BaseT100BaseT1000BaseT
Connector RJ-45
Cabling UTPFiber Optic
A NIC
3.10 Networking
A Hub/ Switch
USB Wireless Adaptor
3.10 Network Adapter
A PCI Wireless adaptor
A PCMCIA based Wireless Adaptor
3.11 Power Supply
ATX Power Connector
AT Power Connector(P8 & P9)
Molex connector
Mini connector
P4 12V Connector
3.12 Expansion Slots
ISA (8Bit) - Industry Standard Architecture ISA (16Bit) - Industry Standard ArchitectureMCA - Microchannel Computer ArchitectureEISA - Extended ISAVESA Local Bus PCI - Peripheral Component InterconnectAGP - Accelerated Graphics PortAMR - Audio Modem RiserPCI-E – PCI Express
PCI
AMR
AGP
3.12 Modem (internal)
Internal Modem (PCI)Internal Modem (AMR)
Installation, Installation, Configuration Configuration & Upgrading& Upgrading
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4.1 Installation, Configuration, Upgrading
• Operating System (Win98 SE)1. Creating startup disk/ boot disk2. Partitioning hard disk3. Formatting “”4. Starting installation program5. Configuring & Installing drivers
• Microsoft Office 2000
• Avira AntiVirus/ AVG Antirus
• Internet Connection
• Upgrading considerations
Format a diskette with full format function selected.
Windows 95, 98, Me: (Startup – 1 disk)
Start -> Settings -> Control Panel -> Add/ Remove Programs -> Startup Disk -> Create Disk
4.1 Creating a Startup/ Recovery disk
Diagnosing &Diagnosing & TroubleshootingTroubleshooting
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5 Diagnosing/ Troubleshooting
5.1 Boot Up/ POST
5.2 Keyboard troubleshooting
5.3 Mouse
5.4 Display
5.5 Floppy Drive
5.6 Hard Disk Drive
5.7 CDROM drive
5.8 Audio
5.9 Modem
5.10 Power
5.11 Printing
5.12 Network
5.13 Operating System & Application related
5.1 Troubleshooting Bootup/ POST Problems
• Replace RAM
• Remove IDE, Floppy cables, power connector
• Remove all add-on cards
• Clear CMOS memory
• Replace processor
• Replace mainboard
5.2 Troubleshooting Keyboard Problems
• Check keyboard connection (AT/ PS/2)
• Check LED indication
• Replace to confirm keyboard functionality
5.3 Troubleshooting Mouse Problems
• Check mouse connection (Serial, PS/2, USB)
• For rough movement - try cleaning wheels
• Check mouse settings in Control Panel (Double click speed etc)
• Replace mouse to confirm functionality
5.4 Troubleshooting Display Problems
• Check Brightness/ Contrast settings
• Check Cable Connection (RGB/ BNC)
• Check Output Mode (TV/ VGA)
• Check Resolution
• Check Refresh Rate
• Try Safe Mode
• Reinstall Display Adapter Driver
5.5 Troubleshooting Floppy Drive Problems
• Try formatting an empty disk
• Clean drive using commercially available cleaning kit
• Check BIOS settings
• Check cable connections
• Replace to confirm functionality
5.6 Troubleshooting HardDisk Problems
• Try Auto Detect in BIOS setup
• Check Cable Connection (IDE/ SCSI, power)
• Check Master/ Slave jumper setting
5.7 Troubleshooting CDROM Drive Problems
• Check if drive was detected
• Try playing Audio CD via front panel buttons
• Clean drive using commercially available cleaning kit
• Check BIOS settings
• Check cable connections
• For missing CD audio - check interconnecting audio cable
• Replace to confirm functionality
5.8 Troubleshooting Audio Problems
• Check if speaker is turned on and volume set accordingly
• Check cabling (Active speaker -> Line out, Mic -> Mic in)
• Check Audio driver (Conflict/ missing files)
• Check volume settings (Mute etc)
• Check output configuration (for multi channel output)
• Reinstall audio driver
5.9 Troubleshooting Modem Problems
• Check telephone cable functionality/ condition
• Try using phone dialer, if OK, check Dial-Up Networking
• Check modem properties in control panel
• Try [More Info] in modem properties
• For internal modem check IRQ & IO port address,for external modem, check cabling, serial/ USB port
functionality
• No Dial Tone - Possibility of lighting attack
5.10 Troubleshooting Power Problems
• Check power connections
• If attached to UPS, try bypassing
• Check Voltage Level Selector
• Check if PSU fan spins
• For ATX power supply, try shorting power sw connector on mainboard (caution)
5.11 Troubleshooting Printer Problems
• Printer turned on? On-Line/ Ready ?
• Print Test Page
• Check settings in printer properties
• Check cable connection (Parallel/ Serial/ USB/UTP) bypass switchbox
• Check Port functionality
• Reinstall printer driver
5.12 Troubleshooting Network Problems
• Check cable connection (UTP/ Coaxial)
• Check network settings Protocol usedIP addressComputer Name, WorkgroupShare names
• For TCP/IP, PING.EXE can be used to determine connectivity
• Reinstall network adapter driver
5.13 Operating System & Application related
• Using SYSEDIT (for Windows 3.11/ Windows 95)
• Using REGEDIT
• Using MSCONFIG
6.0 Assembling a PC
Audio Connectors
Power Connector
Fan + Heatsink
Jumper
Socket 462 based
6.0 Assembling a PC
IO Shield WOL Connector
SDRAM Memory Slot
DDR Memory Slot
6.0 Assembling a PC
Primary IDE (IDE1)
Secondary IDE (IDE2) Floppy Connector