Symphony Presentation 2009

Symphony ServicesEngineering Successful Companies

2009© Symphony Services Corp. | Proprietary & Confidential

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Comprehensive Product Engineering Services

Commercial-Grade Software

Complete Product Development

Lifecycle capabilities

Strategic Consulting

Strategic and operational

guidance for transformation and

globalization

Embedded Systems and Software

Complete Product Development

Lifecycle capabilities

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2009© Symphony Services Corp. | Proprietary & Confidential

Symphony Services – Credentials

Top-notch Staff and Quality Standards

World-class talent with over 3,500 employees Process maturity rated at CMMI Level 4 6 Sigma process proficiency Strong IP Protection: ISO 27001 certified ITIL Compliant (ISO 20000) and SAS70 Certified infrastructure Certified Agile Development personnel Approximately 600,000 sq ft across 6 delivery centers

Industry Leadership• Ranked #1 Software Engineering Outsourcing Provider

Two Years in a Row by Black Book of Outsourcing 2009 “Best Offshore Product Development Partner” by

Global Service 100 & Four-time GS100 Top Ranked Engineering Outsourcing Provider and

“Top 50 Best Managed” in 2007 by Black Book of Outsourcing 3

Exceptional Delivery Record Commercial Grade Product Engineering DNA & Focus

More than 150 clients

More than 300 products under management

1,000+ product releases delivered in 2007/8

1:1 Onshore/Offshore productivity

2009© Symphony Services Corp. | Proprietary & Confidential

Delivering Innovation for Clients

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• Innovation Resource Council– Mission: to provide structured,

sustainable ecosystem where ideas can be harvested, incubated and implemented

– Process & product enhancements• Recent Results

– 5 whiteboard-to-market releases– 33 Patents filed jointly/on behalf of

clients– 4000+ innovation ideas generated– 600+ implemented

, Symphony team identified initiated and 6 developed a new product which generated $ M

in first year revenues for a systems management client

2006 Best Performance Management Product

Network World Top 10 Product for Next-Generation Datacenters 2007

NetIQ AppManager 7

Mimosa NearPoint2008 Magic Quadrant “Visionary”

Information Server

2009© Symphony Services Corp. | Proprietary & Confidential

CONTROLSemi Capital Equipment

Process ControlMotion Control

SEMICONDUCTORProcessors

SOC

STORAGESAN/NAS

ILM Appliances

DomainSpecific

DomainAgnostic

COMMUNICATIONSWireline & Wireless

Network InfrastructureBroadband

DEVICESMultimedia

MobileIndustrialMedical

Embedded Software & Systems Focus

MIDDLEWARE LAYER

Protocols & Communications/ Messaging Framework Application & Security Frameworks

HARDWARE LAYER

Analog, Digital, Mixed Signal & RF Boards FPGA & ASIC µP & µControllerDSP NP Bus, IO & Peripherals

APPLICATION LAYER

Service Frameworks – JVM, SCE, Codecs, Signal Processing Tool Chain & IDEService Interfaces – Audio, Display, UI, Communication, Resource, IO, Power Management

PLATFORM LAYER

Device Driver BSP Kernel and OSHardware Abstraction & Platform Services

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2009© Symphony Services Corp. | Proprietary & Confidential

Sample Client Landscape

Embedded & Systems SW & HW

ISVsSoftware Enabled

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2009© Symphony Services Corp. | Proprietary & Confidential

Embedded Systems & Software: Full Lifecycle Capabilities

Market Requirements Product Requirements Product Roadmap Gap Analysis Proof of Concept Release Planning Level 2 & 3 Tech

Support

Use Case/Design Patterns

System Design Design Feasibility

Analysis Prototyping Reference Designs

Validation & Verification– Test Plan Development– Interoperability testing– PSR Testing– Acceptance Testing – Test Automation Planning

and Scripting

Incremental Enhancements

Bug Fixing Patch Release

Management

Design & Implementation Unit & Integration Testing Technical Documentation

Customization Migration Porting

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2009© Symphony Services Corp. | Proprietary & Confidential

Flexible Engagement Models for Optimal Results

Contract Insourcing

Consulting Projects Dedicated Teams

Total Product Line Management

Captive Transfer

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2009© Symphony Services Corp. | Proprietary & Confidential

Strategic Contract Staff Augmentation

• Providing the best available talent to work at your site under your direction to achieve desired goals

• Our unique focus and seasoned expertise allows us to provide qualified consultants quickly

• A Nationwide database of Domain qualified consultants available

• Staff augmentation projects include participation at any and all stages of the engineering lifecycle

• Unique satisfaction guarantee programs supported by proven suggested tools and processes

2009© Symphony Services Corp. | Proprietary & Confidential

Flexible Engagement Models for our Clients

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• Consulting Services– Transformational Consulting– R&D Effectiveness Study– Modernization Consulting

• Global Operations Centers– Dedicated PDLC teams– Design, development, QA/Verification, Support, PS, etc. – Symphony provides a Build-Operate-Transfer (BOT) model for clients looking to invest

in offshore development and who may want to establish or extend their own captive

• Product Line Management– Symphony “acquires” product lines and provides ongoing development and support

under a revenue sharing structure

• Captive Transfer– Symphony will acquire and operate a client’s captive center and guarantee improved

productivity and performance for ongoing services

2009© Symphony Services Corp. | Proprietary & Confidential

Thank you for your time

Monica MckeenSr. Account ManagerOffice: 978.256.1113 x7605Mobile: [email protected]

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