Symantec IT Management Suite Platform Support Matrix...Table 1-3 Microsoft SQL Server(continued) SMP 7.5 SMP 7.6 SMP 8.01 SMP 8.11 SMP 8.5 1 SP1 Microsoft SQL Server SMP 7.5 Version

Symantec IT ManagementSuite Platform SupportMatrix

Symantec IT Management Suite Platform SupportMatrix

Documentation version: 8.5

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Symantec IT ManagementSuite Platform SupportMatrix

This document includes the following topics:

■ Introduction

■ Symantec Management Platform

■ Client Management Suite

■ Server Management Suite

■ Deployment Solution OS Support Matrix

■ Language Support

IntroductionThe Symantec IT Management Suite Platform Support Matrix (PSM) has been created toprovide current and future planned platform support information to interested parties. It isorganized to display supportability information based on the Symantec IT Management Suite(ITMS) components as well as by ITMS release.

Many OS and database platforms include multiple versions that are based on the same platformkernel. An example would be Windows Vista where there is Home Basic, Home Premium,Business, and Ultimate. QA testing resources are limited; therefore, we have only included aplatform in the PSM if that platform has actually been tested. This does not necessarily preventa derivative platform from being used by a customer, however, it should be understood that ifan untested derivative platform were used, support would not be provided.

Any forward-looking indication of plans for products is preliminary. All future release dates aretentative and are subject to change. Any future release of the product or planned modificationsto product capability, functionality or feature is subject to ongoing evaluation by Symantec,and should not be relied upon in making purchasing decisions

As changes occur, an updated version of this document will be made available.

Note: The PSM includes supportability matrices for the Symantec solutions currently includedin Client Management Suite (CMS), Server Management Suite (SMS) or IT Management Suite(ITMS). For additional Symantec solution support information, please refer to the solutionrelease notes published with each solution.

Requests to formally support currently untested platforms will be treated as an enhancementrequest and will be considered in the context of the numbers of customers who could benefitfrom support weighted against the amount of QA and Engineering effort required to providethat support.

Symantec Management PlatformThe following section contains the Microsoft platform support matrices for the SymantecManagement Platform. This section outlines which platforms are supported for the installationof Symantec Management Platform components. For information about supported agentplatforms, please refer to the Symantec Client Management Suite, and Server ManagementSuite sections provided later in this document.

See “Notification Server and Workflow Server ” on page 7.

See “Microsoft SQL Server” on page 8.

See “Microsoft SQL Server Collations” on page 9.

See “Microsoft IIS” on page 10.

See “Microsoft .NET ” on page 10.

See “Console/Browser ” on page 11.

See “Workflow Designer ” on page 12.

See “Site Server ” on page 14.

See “Cloud-enabled Management ” on page 22.

6Symantec IT Management Suite Platform Support MatrixSymantec Management Platform

Notification Server and Workflow ServerTable 1-1 Notification Server and Workflow Server

SMP 8.5SMP 8.1SMP 8.0SMP 7.6SMP 7.5SP1

SMP 7.5Microsoft Serveroperating systems

Windows Server 2008

✕✓✓✓✓✓Windows Server 2008 R2

✕✓✓✓✓✓Windows Server 2008 R2SP1

Windows Sever 2012

✓✓✓✓✓✕Windows Server 2012 R21

Windows Server 2016

✓✕✕✕✕✕Windows Server 2016

Note: "✓" denotes that the platform is supported.

"✕" denotes that the platform is not supported.

1 The Symantec Management Platform supports Windows Server 2012 R2 (64-bit only)Standard and Datacenter editions. Core Edition is not a supported platform.

Note:Workflow Server includes the Workflow Server and Process Manager Components. Thesupport matrix for the Workflow Designer is included in the Designer and Tools section below

Table 1-2 Notification Server on a virtual host


SMP 7.5Virtual host version

✕✕✕✓✓✕VMware ESX 3.5

✕✕✕✓✓✓VMware ESX 4.0

✓✓✓✓✓✓VMware ESX 5.0

✓✓✓✓✓✓VMware ESX 5.1

✓✓✓✓✓✕VMware ESXi 5.5

✓✓✓✕✕✕VMware ESXi 6.0


Table 1-2 Notification Server on a virtual host (continued)


SMP 7.5Virtual host version

✕✓✓✓✓✓Windows Hyper-V Server2008 R21

✓✓✓✓✓✓Windows Hyper-V Server2008 R2 SP11

✓✓✓✓✓✓Windows Hyper-V Server2012

✓✓✓✓✓✕Windows Hyper-V Server2012 R2

✓✓✕✕✕✕Windows Server Hyper-V2016



1 Note, that core Hyper-V Server 2008 requires that UAC be set to a lower level (1 down fromthe max security level) to allow the Symantec Management Agent to work. For more detailsabout hosting the Notification Server computer on a virtual host, see the following article:http://www.symantec.com/docs/HOWTO9692

Microsoft SQL ServerSymantec Management Platform supports Microsoft SQL Server versions including their mostrecent service packs and cumulative updates.

Symantec recommends to install the latest SQL Server updates to fix security, stability andperformance issues.

Table 1-3 Microsoft SQL Server

SMP 8.5 1SMP 8.11SMP 8.01SMP 7.6SMP 7.5SP1

SMP 7.5Microsoft SQL ServerVersion

✕✕✕✕✓✓Microsoft SQL Server 2005

✕✓✓✓✓✓Microsoft SQL Server 2008

✕✓✓✓✓✓Microsoft SQL Server 2008R2


https://support.symantec.com/en_US/article.HOWTO9692.html


Table 1-3 Microsoft SQL Server (continued)

SMP 8.5 1SMP 8.11SMP 8.01SMP 7.6SMP 7.5SP1

SMP 7.5Microsoft SQL ServerVersion

✓✓✓✓✓✓Microsoft SQL Server 2012

✓✓✓✓✕✕Microsoft SQL Server 2014

✓✓✕✕✕✕Microsoft SQL Server 2016

✓✓✕✕✕✕Microsoft SQL Server 2016SP1

✓✕✕✕✕✕Microsoft SQL Server 2016SP2

✓

from 8.5RU3onwards

✕✕✕✕✕Microsoft SQL Server 2017



1 Starting from Symantec Management Platform 8.0 and Workflow Solution 8.0, the 32-bitversion of Microsoft SQL Server is not supported.

The Notification Server computer installation is tested with Microsoft SQL Express, Standard,and Enterprise versions x86 and 64-bit. Using a 64-bit OS in combination with a x64 versionof SQL Server is highly recommended for dedicated SQL servers that have more than 4GBof physical memory to take advantage of the memory addressing capabilities of 64-bit hardware.

For additional information, please refer to the following article:http://www.symantec.com/docs/HOWTO10723

Microsoft SQL Server CollationsThe Symantec Management Platform supports the following Microsoft SQL Server Collations:

■ Latin1_General_BIN

■ Latin1_General_BIN2

■ Latin1_General_CI_AI

■ Latin1_General_CI_AS


http://www.symantec.com/docs/HOWTO10723

■ Latin1_General_CS_AI

■ Latin1_General_CS_AS

■ Latin1_General_CP1_CI_AS

Microsoft IISTable 1-4 Microsoft IIS


SMP 7.5IIS Version

✕✓✓✓✓✓Microsoft IIS 7.5 (IIS 6compatibility)

✓✓✓✓✓✕Microsoft IIS 8.5 Native (IIS 6compatibilty)

✓✕✕✕✕✕Microsoft IIS 10



Microsoft .NETTable 1-5 Microsoft .NET


SMP 7.5.NET Version

✕✕✕✕✓✓Microsoft .NET Framework3.5 SP1

✓✓✓✓✕✕Microsoft .NET Framework4.5.1

✓✓✓✓✕✕Microsoft .NET Framework4.6

✓✓

from 8.1RU1onwards

✓

from 8.0 HF6latestcumulativepointfixonwards

✕✕✕Microsoft .NET Framework4.7




Console/BrowserTable 1-6 Console/Browser


SMP 7.5Browser Version

Microsoft Internet Explorer

✕✕✕✓✓✓Microsoft Internet Explorer 7



✓2✓2✓2✓✓!Microsoft Internet Explorer101

✓2✓2✓2✓✓✕Microsoft Internet Explorer111

Mozilla Firefox

!!!✕✕✕Mozilla Firefox

Google Chrome

✓

from 8.5RU3onwards

!!✕✕✕Google Chrome



"!" denotes that the platform has limited support.

Current referenced browser support is for the 32-bit version of Internet Explorer.1 Browser will automatically switch to compatibility mode when required. From IT ManagementSuite 8.0, Internet Explorer 10 or later is supported in native mode.


2 Starting from IT Management Suite 8.0, Internet Explorer 9 or earlier can be used to accessthe console, but these browser versions are not officially supported. However, SoftwareManagement Portal that is available with Software Management Solution supports the InternetExplorer versions 8 and 9.

Workflow DesignerThe Workflow Designer and Tools are the client tools used to design, publish, and debugprocesses. The following matrix defines the Microsoft platforms that the Designer and Toolsare supported on.

Table 1-7 Workflow Designer and Tools

WorkflowDesigner8.5

WorkflowDesigner8.1

WorkflowDesigner8.0

WorkflowDesigner7.6

WorkflowDesigner7.5 SP1

WorkflowDesigner7.5

Microsoft Windowsoperating systems

Windows XP

✕✕✕✕✓✓Windows XP SP3 x86

Windows Vista

✓✓✓✓✓✓Windows Vista SP2 x86/x64

Windows 7

✓✓✓✓✓✓Windows 7 x86/x64

✓✓✓✓✓✓Windows 7 SP1 x86/x64

Windows 8

✓✓✓✓✓✕Windows 8 x86/x64

✓✓✓✓✓✕Windows 8.1 x86/x64

✓✓✓✓✓

from 7.5 SP1HF2onwards

✕Windows 8.1 Update 1x86/x64

✓✓✓✓✕✕Windows 8.1 Update 2(August Update) x86/x64

Windows 10


https://support.symantec.com/en_US/article.TECH257269.html



Table 1-7 Workflow Designer and Tools (continued)

WorkflowDesigner8.5

WorkflowDesigner8.1

WorkflowDesigner8.0

WorkflowDesigner7.6


WorkflowDesigner7.5


✕✓

notsupported asof 8.1 RU6

✓✓

from 7.6 HF4onwards

✕✕Windows 10 x86/x64 (builds1507 and 1511)

✓✓✓

from 8.0 HF4onwards

✕✕✕Windows 10 AnniversaryUpdate x86/x64

✓✓✓

from 8.0onwards

✓

for 7.6

✕✕Windows 10 Creators Updatex86/x64

✓✓

From 8.1RU7onwards

✓

for 8.0 HF6

✕✕✕Windows 10 April 2018Update x86/x64

✓✓

from 8.1RU7onwards

✕✕✕✕Windows 10 October 2018Update (1809)

✓✓

from 8.1onwards

✕✕✕✕Windows 10 Enterprise 2016LTSB

✓✓

from 8.1RU7onwards

✕✕✕✕Windows 10 Enterprise LTSC2019

✓✓

from 8.1onwards

✕✕✕✕Windows 10/Windows Server(version 1903)

Windows Server 2003

✓✓✓✓✓✓Windows Server 2003 R2SP2 x86/x64


http://www.symantec.com/docs/TECH257271











https://www.symantec.com/docs/HOWTO128718



https://www.symantec.com/docs/TECH257208







Table 1-7 Workflow Designer and Tools (continued)

WorkflowDesigner8.5

WorkflowDesigner8.1

WorkflowDesigner8.0

WorkflowDesigner7.6


WorkflowDesigner7.5


Windows Server 2008

✓✓✓✓✓✓Windows Server 2008 SP2x86/x64

✓✓✓✓✓✓Windows Server 2008x86/x64


Windows Server 2012

✓✓✓✓✓✕Windows Server 2012


Windows Server 2016

✓✓✓

from 8.0 HF5onwards

✕✕✕Windows Server 2016

Windows Server 2019

✓✓

from 8.1RU7onwards

✕✕✕✕Windows Server 2019



Site ServerAny server that has either of the following services installed and running on it is called a SiteServer:

■ Package Service

■ Task Service







■ Monitor Service

■ Network Boot Service

The site server support matrix below indicates full support on the specified platform unlessotherwise indicated. These services will also run on any supported Notification Server OSplatform.

Note: The Monitor Service supports only server editions of Windows operating systems.

Table 1-8 Site server OS support matrix


SMP 7.5Site server operatingsystems

Windows XP

!!!!✓ - x64✓ - x64Windows XP SP2 x86/x64

!!!!✓✓Windows XP SP3 x86

Windows Vista

!!!✓✓✓Windows Vista SP2 x86/x64

Windows 71

!!✓✓✓✓Windows 7 x86/x64

!!✓✓✓✓Windows 7 SP1 x86/x64

Windows 82

✓✓✓✓✓✕Windows 8

✓✓✓✓✓✕Windows 8.1

✓✓✓✓✓


✕Windows 8.1 Update 1

✓✓✓✓✕✕Windows 8.1 Update 2(August Update)

Windows 102





Table 1-8 Site server OS support matrix (continued)



✕✓


✓✓

from 7.6 HF4and HF5onwards


!!!

from 8.0 HF4onwards

✕✕✕Windows 10 AnniversaryUpdate x86/x64

!!!

from 8.0onwards

!

for 7.6


!!!

from 8.0onwards

✕✕✕Windows 10 Fall CreatorsUpdate x86/x64

!!

from 8.1RU7onwards

!

for 8.0 HF6


!!

from 8.1RU7onwards


✓!

from 8.1onwards


!!

from 8.1RU7onwards


✓✓

from 8.1onwards










https://support.symantec.com/en_US/article.TECH257206.html?







https://support.symantec.com/en_US/article.HOWTO128718.html?








https://support.symantec.com/us/en/article.TECH257210.html





!

from 8.5RU3onwards

!

from 8.1RU7onwards


Windows Server 20033

✕✕!!✓✓Windows Server 2003 SP2x86

✕✕!!✓✓Windows Server 2003 SP2x64

✕✕!!✕✕Windows Server 2003 R2x86/x64

✕✕!!✓✓Windows Server 2003 R2SP2 x86/x64

Windows Server 2008



✓✓✓✓✓✓Windows Server 2008 R2

✓✕✕✕✕✕Windows Server 2008 R2Core

✓✓✓✓✓✓Windows Server 2008 R2SP1

Windows Server 20122

✓✓✓✓✓✕Windows Server 2012


Windows Server 2016











✓✓

from 8.1RU2onwards


!!

from 8.1onwards

✕✕✕✕Windows Server Core (2016LTSB, 1709, 1803)

Windows Server 2019

✓✓

from 8.1RU7onwards


✓

from 8.5RU1onwards

✕✕✕✕✕Windows Server 1809 and2019 LTSC Core

Red Hat Enterprise Linux 54

✕✕✕✕!!Red Hat Enterprise LinuxServer (versions 5.1 - 5.9)

✕!!!!!Red Hat Enterprise Linux5.10 Server x86/x64

✕!!!!✕Red Hat Enterprise Linux5.11 Server x86/x64


!!!!!!Red Hat Enterprise Linux(versions 6.0 - 6.4)

!!!!!✕Red Hat Enterprise Linux 6.5Server x86/x64

!!!!!✕Red Hat Enterprise Linux 6.6Server x86/x64
















!!!✕✕✕Red Hat Enterprise Linux 6.7Server x86/x64

!!!

from 8.0 HF4onwards

✕✕✕Red Hat Enterprise Linux 6.8Server x86/x64

!!

from 8.1RU3onwards

✕✕✕✕Red Hat Enterprise Linux 6.9Server x86/x64

!

from 8.5RU1onwards

✕✕✕✕✕Red Hat Enterprise Linux6.10 Server x86/x64


!!!!✕✕Red Hat Enterprise Linux 7.0Server

!!

from 8.1RU2onwards

✕✕✕✕Red Hat Enterprise Linux 7.3Server

!!

from 8.1RU6onwards

✕✕✕✕Red Hat Enterprise Linux 7.4Server

!

from 8.5RU1onwards

✕✕✕✕✕Red Hat Enterprise Linux 7.5Server

!

from 8.5RU1onwards


























Novell SUSE Enterprise Server4

✕✕!!!!Novell SUSE Linux EnterpriseServer 10 x86/x64

!!!!!!Novell SUSE Linux EnterpriseServer (version 11, 11 SP1and 11 SP2)

!!!!!✕Novell SUSE Linux EnterpriseServer 11 SP3 x86/x64

!!!!✕✕Novell SUSE Linux EnterpriseServer 11 SP4 x86/x64

!!!!✕✕Novell SUSE Linux EnterpriseServer 12 x86/x64

!!!

from 8.0 HF3onwards

✕✕✕Novell SUSE Linux EnterpriseServer 12 SP1 x86/x64

!!✕✕✕✕Novell SUSE Linux EnterpriseServer 12 SP2 x86/x64

!!

from 8.1RU6onwards

✕✕✕✕Novell SUSE Linux EnterpriseServer 12 SP3 x86/x64

!

from 8.5RU3onwards

✕✕✕✕✕Novell SUSE Linux EnterpriseServer 12 SP4 x86/x64

!

from 8.5RU1onwards

✕✕✕✕✕Novell SUSE Linux EnterpriseServer 15 x86/x64

CentOS
















!!

from 8.1onwards

✕✕✕✕CentOS (versions 6.0 - 6.8)

!!

from 8.1RU3onwards

✕✕✕✕CentOS 6.9

!

from 8.5RU1onwards

✕✕✕✕✕CentOS 6.10

!!

from 8.1onwards


!!

from 8.1RU2onwards


!!

from 8.1RU6onwards


!

from 8.5RU1onwards

✕✕✕✕✕CentOS 7.5

!

from 8.5RU1onwards



























"!" denotes that the platform has limited support - Package Service only (unless stated otherwisein the support statement).

1Windows 7 is not supported for Network Boot Services (NBS). Symantec recommends toinstall NBS on Windows Server operating systems. Please note, that it is not recommendedto install Site Server components on the domain controller..2 On newer Windows operating systems, .NET Framework is not installed by default. However,Package Service requires .NET Framework to be installed to function properly.3 Windows Server 2003 is supported for Network Boot Services (Deployment Solution PXEserver). However, imaging is limited to saving or deploying the image using UNC. HTTP imagingrequires IIS 7, which is not supported by Windows Server 2003.4 The Package Service supports Red Hat Enterprise Linux, and Novell SUSE Linux Enterprisewhen Apache web server has been installed. Apache web server is not installed by default onthese operating systems.

Cloud-enabled ManagementCloud-enabled Management (CEM) lets you manage client computers over the Internet usingan Internet gateway that is located in the demilitarized zone (DMZ). CEM is supported onMicrosoft Windows computers and Mac OS X computers. CEM lets you manage the clientcomputers even if the client computers are outside of the corporate environment and cannotaccess the management servers directly. The CEM managed client computers do not needto use a VPN connection to your organization's network.

The following table contains information about operating system (OS) support for the Internetgateway server:

Table 1-9 Internet gateway


SMP 7.5Microsoft Serveroperating systems

✓✓✓✓✓✓Windows Server 2008 R2SP1 x64

✓✓✓✓✕✕Windows Server 2012 R2 x64

✓✕✕✕✕✕Windows Server 2016(including Windows 2016Core)




Internet gateway requires Microsoft .NET Framework as well as 64-bit OS platform.

Client Management SuiteThe following section includes operating system support for the solutions used in ClientManagement Suite (CMS).

The Client Management Suite includes full support for the following solutions unless otherwiseindicated:

■ Deployment Solution

■ Inventory Solution

■ Inventory for Network Devices

■ Network Discovery

■ Patch Management Solution

■ Real-Time System Manager

■ Software Management Solution

See “Client OS Support Matrix ” on page 23.

Client OS Support MatrixTable 1-10 Client OS Support Matrix

8.58.18.07.67.5 SP17.5Agent on Client operatingsystems

Windows XP

✓✓✓✓✓✓Windows XP ProfessionalSP2 x64

✓✓✓✓✓✓Windows XP ProfessionalSP3 x86

!!!!!!Windows XP Tablet PCEdition 2005

Windows XP Embedded

23Symantec IT Management Suite Platform Support MatrixClient Management Suite

Table 1-10 Client OS Support Matrix (continued)


!!!!!!Windows XP Embedded SP3

!!!!!!Windows EmbeddedStandard

!!!!!!Windows Embedded Point ofService 1.1 SP3

!!!!!!Windows EmbeddedPOSReady 2009

Windows Vista


Windows 7

✓✓✓✓✓✓Windows 7 x86/x64

✓✓✓✓✓✓Windows 7 x86/x64 SP1

!!!!!!Windows 7 XP Mode

Windows Embedded 7

✓✓✓✓✓✓

from 7.5 HF5onwards

Windows EmbeddedStandard 7 x86/x64 SP1

Windows 8

✓✓✓✓✓✓Windows 8

✓✓✓✓✓✓

from 7.5 HF3onwards

Windows 8.1

✓✓✓✓✓













✓✓✓✓✓


✕Windows 8.1 Update 2(August Update)

Windows 10

✕✓


✓✓

from 7.6 HF4onwards


✓✓✓✓

from 7.6 HF4onwards

✕✕Windows 10 x86/x64 (build1507 LTSC)

✓✓✓

from 8.0 HF4onwards

✓

for 7.6

✕✕Windows 10 AnniversaryUpdate (build 1607) x86/x64

✓✓✓

from 8.0onwards

✓

for 7.6


✓✓✓

from 8.0onwards


✓✓

from 8.1RU7onwards

✓

for 8.0 HF6


✓✓

from 8.1RU7onwards



























✓✓

from 8.1onwards


✓✓

from 8.1RU7onwards


✓✓

from 8.1onwards


✓

from 8.5RU3onwards

✓

from 8.1RU7onwards


macOS 1

✕✕✕✕!!Mac OS X Snow Leopard10.6

✕✕✕✕!!Mac OS X Lion 10.7

✕✕✕✓✓✓OS X Mountain Lion 10.8

✕✓✓✓✓✓OS X Mavericks 10.9

✕✓✓✓✓


✕OS X Yosemite 10.10

✓✓✓✓

from 7.6 HF7onwards

✕✕OS X El Capitan 10.11

✓✓✓

from 8.0 HF4onwards

✕✕✕macOS Sierra 10.12
























✓✓

from 8.1RU4onwards

✕✕✕✕macOS High Sierra 10.13

✓

from 8.5onwards

✕✕✕✕✕macOS Mojave 10.14

!

from 8.5RU3onwards

✕✕✕✕✕macOS Catalina 10.15


✕✕✕✕✓✓Red Hat Enterprise Linux 5x86/x64 (versions 5 - 5.9)

✕✓✓✓✓✓

from 7.5 HF5onwards

Red Hat Enterprise Linux5.10 x86/x64

✕✓✓✓✓


✕Red Hat Enterprise Linux5.11 x86/x64


✓✓✓✓✓✓Red Hat Enterprise Linuxx86/x64 (versions 6.0 - 6.4)

✓✓✓✓✓


✕Red Hat Enterprise Linux 6.5x86/x64

















✓✓✓✓✓



✓✓✓

from 8.0 HF1onwards

✕✕✕Red Hat Enterprise Linux 6.7x86/x64

✓✓✓

from ITMS8.0 HF4onwards


✓✓

from ITMS8.1 RU3onwards

✕✕✕✕Red Hat Enterprise Linux 6.9x86/x64

✓

from 8.5RU1onwards



✓✓✓✓

from 7.6onwards

✕✕Red Hat Enterprise Linux 7.0

✓✓✓✓

from 7.6 HF5onwards


✓✓✓

from 8.0 HF3onwards

✕✕✕Red Hat Enterprise Linux 7.2





















✓✓

from 8.1RU2onwards

✕✕✕✕Red Hat Enterprise Linux 7.3

✓✓

from 8.1RU6onwards


✓

from 8.5RU1onwards


✓

from 8.5RU1onwards


Novell SUSE Linux Enterprise Desktop2

✕✕✓✓✓✓Novell SUSE Linux EnterpriseDesktop 10 x86/x64

✓✓✓✓✓✓Novell SUSE Linux EnterpriseDesktop x86/x64 (versions11, 11 SP1 and 11 SP2)

!!!!!


✕Novell SUSE Linux EnterpriseDesktop 11 SP3 x86/x64

✓✓✓✓

from 7.6 HF7onwards

✕✕Novell SUSE Linux EnterpriseDesktop 11 SP4 x86/x64





















!!!!

from 7.6 HF2and HF5onwards

✕✕Novell SUSE Linux EnterpriseDesktop 12 x86/x64

✓✓✓

from 8.0 HF3onwards

✕✕✕Novell SUSE Linux EnterpriseDesktop 12 SP1 x86/x64

✓✓

from 8.1RU2onwards

✕✕✕✕Novell SUSE Linux EnterpriseDesktop 12 SP2 x86/x64

✓✓

from 8.1RU6onwards


✓

from 8.5RU3onwards


✓

from 8.5RU1onwards


CentOS

✓✓

from 8.1RU2onwards


✓✓

from 8.1RU3onwards




























✓

from 8.5RU1onwards

✕✕✕✕✕CentOS 6.10

✓✓

from 8.1onwards


✓✓

from 8.1RU2onwards


✓✓

from 8.1RU6onwards


✓

from 8.5RU1onwards


✓

from 8.5RU1onwards


Ubuntu

✓✓

from 8.1RU2onwards

✕✕✕✕Ubuntu (versions 14.04 LTS,16.04 LTS and 17.04)

✓

from 8.5RU1onwards

✕✕✕✕✕Ubuntu 18.04 LTS




























1 The macOS agent does not support PC Transplant, Application Management, SoftwareVirtualization Client Functionality, the WiseScript scripting tool, or Application Metering.2 The Linux agent does not support PC Transplant, Application Management, SoftwareVirtualization Client Functionality, the WiseScript scripting tool, Software Portal, ApplicationMetering, or the ability to evaluate software detection rules that are not .rpm packages.

Server Management SuiteThe following section includes operating system (OS) support for the solutions used with ServerManagement Suite (SMS).

The Server Management Suite includes full support for the following solutions unless otherwiseindicated:

■ Deployment Solution

■ Inventory for Network Devices

■ Inventory Solution

■ Inventory Pack for Servers

■ Network Discovery

■ Patch Management Solution

■ Real-Time System Manager

■ Software Management Solution

■ Monitor Solution for Servers

■ Virtual Machine Management

See “Server OS Support Matrix ” on page 33.

32Symantec IT Management Suite Platform Support MatrixServer Management Suite

Server OS Support MatrixTable 1-11 Server OS Support Matrix

8.58.18.07.67.5 SP17.5Agent on Server operatingsystems

Windows Server 2003 9

✓✓✓✓✓✓Windows Server 2003 SP2x86

✓✓✓✓✓✓Windows Server 2003 SP2x64

✓✓✓✓✓✓Windows Server 2003 R2SP2 x86/x64

✓✓✓✓✓✓Windows Small BusinessServer (SBS) 2003 R2x86/x64

Windows Server 2008



✓✓✓✓✓✓Windows Server 2008 Corex86/x64

✓✓✓✓✓✓Windows Server 2008 R2

✓✓✓✓✓✓Windows Server 2008 R2Core1

✓✓✓✓✓✓Windows Server 2008 R2SP1

✓✓✓✓✓✓Windows Small BusinessServer (SBS) 2008

Windows Server 2012

✓✓✓✓✓✓

from 7.5 HF3onwards

Windows Server 2012


Table 1-11 Server OS Support Matrix (continued)


✓✓✓✓✓✓

from 7.5 HF3onwards

Windows Server 2012 R2

Windows Server 2016

✓✓✓

from 8.0 HF5onwards

✕✕✕Windows Server 2016

✓✓

from 8.1onwards


Windows Server 2019

✓✓

from 8.1RU7onwards


✓

from 8.5RU1onwards


✓✓

from 8.1onwards


✓

from 8.5RU3onwards

✓

from 8.1RU7onwards


macOS Server 2

✕✕✕✕!!Mac OS X Snow LeopardServer 10.6

✕✕✕✕!!Mac OS X Lion 10.7
























✕✕✕!!!OS X Mountain Lion 10.8

✕✓✓✓✓✓

from 7.5 HF3onwards

OS X Mavericks 10.9

✕✓✓✓✓



✓✓✓✓

from 7.6 HF7onwards


✓✓✓

from 8.0 HF4onwards


✓✓

from 8.1RU4onwards


✓

from 8.5onwards


!

from 8.5RU3onwards

✕✕✕✕✕macOS Catalina 10.15


✕✕✕✕✓✓Red Hat Enterprise Linux 5Server x86/x64 (versions 5 -5.8)

✕✕✕✕!!Red Hat Enterprise Linux 5.9Server x86/x648



















✕✕✓✓✓✓

from 7.5 HF5onwards


✕✕✓✓!

from 7.5 SP1HF5



✓✓✓✓✓✓Red Hat Enterprise Linux 6Server x86/x64 (versions 6 -6.3)

✓✓✓✓!!Red Hat Enterprise Linux 6.4Server x86/x648

✓✓✓✓!


✕Red Hat Enterprise Linux 6.5Server x86/x64

✓✓✓✓✓


✕Red Hat Enterprise Linux 6.6Server x86/x64

✓✓✓

from 8.0 HF1onwards


✓✓✓

from 8.0 HF4onwards


✓✓

from 8.1RU3onwards

















✓

from 8.5RU1onwards



✓✓✓✓✕✕Red Hat Enterprise Linux 7.0Server

✓✓✓✓

from 7.6 HF5onwards


✓✓✓

from 8.0 HF3onwards


✓✓

from 8.1RU2onwards


✓✓

from 8.1RU6onwards


✓

from 8.5RU1onwards


✓

from 8.5RU1onwards


Novell SUSE Linux Enterprise Server3























✕✕✓✓✓✓Novell SUSE Linux EnterpriseServer 10 x86/x64

✓✓✓✓✓✓Novell SUSE Linux EnterpriseServer 11 x86/x64

✓✓✓✓✓✓Novell SUSE Linux EnterpriseServer 11 SP2 x86/x64

✓✓✓✓✓


✕Novell SUSE Linux EnterpriseDesktop 11 SP3 x86/x64

✓✓✓✓

from 7.6 HF7onwards

✕✕Novell SUSE Linux EnterpriseDesktop 11 SP4 x86/x64

!!!!!


✕Novell SUSE Linux EnterpriseServer 12 x86/x64

✓✓✓

from 8.0 HF3onwards


✓✓

from 8.1onwards


✓✓

from 8.1RU6onwards


✓

from 8.5RU3onwards























✓

from 8.5RU1onwards


CentOS

✓✓

from 8.1onwards


✓✓

from 8.1RU3onwards


✓

from 8.5RU1onwards

✕✕✕✕✕CentOS 6.10

✓✓

from 8.1onwards

✕✕✕✕CentOS 7 (versions 7.0 -7.2)

✓✓

from 8.1RU2onwards


✓✓

from 8.1RU6onwards


✓

from 8.5RU1onwards



























✓

from 8.5RU1onwards


Ubuntu

✓✓

from 8.1RU2onwards

✕✕✕✕Ubuntu (versions 14.04 LTS,16.04 LTS and 17.04)

✓

from 8.5RU1onwards

✕✕✕✕✕Ubuntu 18.04 LTS

VMware vSphere / ESX / ESXi5

!!!!!!VMware vSphere / ESX /ESXi (Agentless) (versions4.0 - 5.1)

✓✓✓✓✓✓

from 7.5 HF5onwards

VMware ESXi 5.5 (Agentless)

✓✓✓✓✕✕VMware ESXi 6.0 (Agentless)

✓✕✕✕✕✕VMware ESXi 6.5

!

from 8.5RU2onwards

✕✕✕✕✕VMware ESXi 6.7

Sun Solaris4

✕✕✕✕!!Sun Solaris 9 SPARC

!!!!!!Sun Solaris 10 x86/x64

!!!!!!Sun Solaris 10 SPARC


















✓✓✓✓✕✕Sun Solaris 11 - 11.2x86/x64/ SPARC

✓✓✓

from 8.0 HF3onwards

✕✕✕Sun Solaris 11.3 x86/x64/SPARC

✓

from 8.5onwards

✕✕✕✕✕Sun Solaris 11.4

!!!!!!Sun Solaris Zones7

Hewlett-Packard HP-UX4,6

✕✕✕✕!!Hewlett-Packard HP-UX11.11 (11i) PA-RISC

✕✕✕✕!!Hewlett-Packard HP-UX11.23 (11i v2) PA-RISC/IA-64

!!!!!!Hewlett-Packard HP-UX11.31 (11i v3) PA-RISC/IA-64

IBM AIX4

!!!!!!IBM AIX 6.1 PPC

!!!!!!IBM AIX 7.1 Standard

!!!!!!IBM LPAR-s7




1 Monitor Packs for Servers support only agentless monitoring of Windows Server 2008 R2Core Edition servers.2 The macOS agent does not support Inventory Pack for Servers, PC Transplant, MonitorSolution, Application Management, Software Virtualization Client Functionality, the WiseScriptscripting tool, or Application Metering.






3 The Linux agent does not support PC Transplant, Application Management, SoftwareVirtualization Client Functionality, Software Portal, the WiseScript scripting tool, or ApplicationMetering.4 The UNIX agent does not support PC Transplant, Application Management, SoftwareVirtualization Client Functionality, Software Portal, the WiseScript scripting tool, ApplicationMetering, or Patch Management.5 VMware ESX and ESXi supports Inventory for Network Devices, and Network Discoveryonly. Starting with the Symantec Management Platform 7.1, ESX and ESXi 4.x and aboveservers are handled as agentless.6 IA-64 support on NS 6.x is provided by running PA-RISC binaries under the HP-UX Ariestranslation engine which is included as a core component of HP-UX. IA-64 support with the7.x version is provided natively.7 Only basic Zones and LPARs support provided. We do not gather any additional inventoryabout the environment like guest-host mapping and we do not support running in child zones.8 Inventory, Software Management and Patch only.9 Monitor Solution 7.6 supports only agentless monitoring of Windows Server 2003.

Deployment Solution OS Support MatrixThis section includes the operating system (OS) support matrix for the Imaging and the ScriptedOS installation (SOI) through the Deployment Solution.

Table 1-12 Imaging OS Support Matrix

8.58.18.07.67.5 SP17.5Imaging Support

Windows XP

✕✓✓✓✓✓Windows XP ProfessionalSP3 x86

Windows Vista


Windows 71

!!✓✓✓✓Windows 7 x86/x64


Windows 8


42Symantec IT Management Suite Platform Support MatrixDeployment Solution OS Support Matrix

Table 1-12 Imaging OS Support Matrix (continued)


✓✓✓✓✓✓

from 7.5 HF3onwards

Windows 8.1

✓✓✓✓✓



Windows 10

✕✓


✓✓

from 7.6 HF4onwards

✕✕Windows 10 x86/x64 (build1507 and 1511)

✓✓✓✓

from 7.6 HF4onwards


✓✓✓

from 8.0 HF4onwards

✓

for 7.6

✕✕Windows 10 AnniversaryUpdate x86/x64

✓✓✓

from 8.0 HF6onwards

✓

for 7.6 HF7Pointfix


✓✓✓

from 8.0onwards


✓✓

from 8.1RU7onwards

✓

for 8.0 HF6


✓✓

from 8.1RU7onwards






























✓✓

from 8.1onwards


✓✓

from 8.1RU7onwards


✓✓

from 8.1onwards


✓

from 8.5RU3onwards

✓

from 8.1RU7onwards


macOS

✕✕✕✓✓✓Mac OS X Snow Leopard10.6

✕✕✕✓✓✓Mac OS X Lion 10.7


✕✓✓✓✓✓

from 7.5 HF3onwards

OS X Mavericks 10.9

✕✓✓✓✓



✓✓✓✓

from 7.6 HF7onwards























✓✓✓

from 8.0 HF4onwards


!!

from 8.1RU4onwards


!

from 8.5onwards


Windows Server 2003

✕✕✓✓✓✓Windows Server 2003 SP2x86


✕✕✓✓✓✓Windows Server 2003 SP2x86/x64

Windows Server 2008





✕✓✓✓✓✓Windows Server 2008 R2Core


Windows Server 2012











✓✓✓✓✓✓Windows Server 2012

✓✓✓✓✓✓

from 7.5 HF3onwards


Windows Server 2016

✓✓✓

from 8.0 HF5onwards

✕✕✕Windows Server 2016 x64

✓✓

from 8.1onwards


Windows Server 2019

✓✓

from 8.1RU7onwards


✓

from 8.5RU1onwards



✕✓✓✓✓✓Red Hat Enterprise Linux 5x86/x64 (version 5-5.6)

✕✓✓✕✕✕Red Hat Enterprise Linux 5.7x86/x64

✕✓✓✓✓✓

from 7.5 HF5onwards



















✕✓✓✓✓




✓✓✓✓✓✓Red Hat Enterprise Linux x86(version 6.0 - 6.3)

✕✕✕✕!



!!!!✕✕Red Hat Enterprise Linux 6.6x86/x64

✓✓✓

from 8.0 HF1onwards


✓✓✓

from 8.0 HF4onwards


✓✓

from 8.1RU3onwards


✓

from 8.5RU1onwards



✓✓✓

from 8.0 HF3onwards




















✓✓

from 8.1RU6onwards


✓

from 8.5RU1onwards


✓

from 8.5RU1onwards


Novell SUSE Linux Enterprise Server

✕✕✓✓✓✓Novell SUSE Linux EnterpriseServer 10 x86/x64

✓✓✓✓✓✓Novell SUSE Linux EnterpriseServer 11 x86/x64

✓✓✓

from 8.0 HF3onwards


✓✓

from 8.1onwards


✓✓

from 8.1RU6onwards


✓

from 8.5RU3onwards
























✓

from 8.5RU1onwards


CentOS

✓✓

from 8.1onwards

✕✕✕✕CentOS (versions 6.0 -6.8)

✓✓

from 8.1RU3onwards


✓

from 8.5RU1onwards

✕✕✕✕✕CentOS 6.10

✓✓

from 8.1onwards


✓✓

from 8.1RU2onwards


✓✓

from 8.1RU6onwards


✓

from 8.5RU1onwards



























✓

from 8.5RU1onwards





1Windows 7 is not supported for Network Boot Services (NBS). Symantec recommends toinstall NBS on Windows Server operating systems. Please note, that it is not recommendedto install Site Server components on the domain controller.2 Unless otherwise noted, this applies to Server, Client and Workstation versions of the OS.

Table 1-13 Scripted OS Install Support Matrix

8.58.18.07.67.5 SP17.5Scripted OS InstallSupport

Windows XP

✕✕✕✕✓✓Windows XP ProfessionalSP3 x86

Windows Vista

✓✓✕✕✕✕Windows Vista SP1 x86/x64


Windows 73

!!✓✓✓✓Windows 7 x86/x64


Windows 8






Table 1-13 Scripted OS Install Support Matrix (continued)


✓✓✓✓✓✓

from 7.5 HF3onwards

Windows 8.1

✓✓✓✓✓



Windows 10

✕✓


✓✓

from 7.6 HF4onwards


✓✓✓✓

from 7.6 HF4onwards


✓✓✓

from 8.0 HF4onwards

✓

for 7.6

✕✕Windows 10 AnniversaryUpdate x86/x64

✓✓✓

from 8.0 HF6onwards

✓

for 7.6 HF7Pointfix


✓✓✓

from 8.0onwards


✓✓

from 8.1RU7onwards

✓

for 8.0 HF6



























✓✓

from 8.1RU7onwards


✓✓

from 8.1onwards


✓✓

from 8.1RU7onwards


✓✓

from 8.1onwards


✓

from 8.5RU3onwards

✓

from 8.1RU7onwards


macOS

✕✕✕✓✓✓2Mac OS X Snow Leopard10.6

✕✕✕✓✓✓Mac OS X Lion 10.7


✕✓✓✓✓✓

from 7.5 HF3onwards

OS X Mavericks 10.9

✕✓✓✓✓

























✓✓✓✓

from 7.6 HF7onwards


✓✓✓

from 8.0 HF4onwards


Windows Server 2003



✕✕✓✓✓✓Windows Server 2003 R2SP2 x86/x64

Windows Server 2008





✕✓✓✓✓✓Windows Server 2008 R2Core


Windows Server 2012

✓✓✓✓✓✓Windows Server 2012








✓✓✓✓✓✓

from 7.5 HF3onwards


Windows Server 2016

✓✓✓

from 8.0 HF5onwards

✕✕✕Windows Server 2016 x64

✓✓

from 8.1onwards


Windows Server 2019

✓✓

from 8.1RU7onwards


✓

from 8.5RU1onwards



✕✓✓✓✓✓

from 7.5 HF5onwards


✕✓✓✓✓




✓✓✓✓✓✓Red Hat Enterprise Linux(versions 6.0 - 6.6)


















✓✓✓

from 8.0 HF1onwards


✓✓✓

from 8.0 HF4onwards


✓✓

from 8.1RU3onwards


✓

from 8.5RU1onwards



✓✓✓

from 8.0 HF3onwards


✓✓

from 8.1RU6onwards


✓

from 8.5RU1onwards


✓

from 8.5RU1onwards


Novell SUSE Linux Enterprise Server

























✓✓✓✓✓✓Novell SUSE Linux EnterpriseServer 10

✓✓✓✓✓✓Novell SUSE Linux EnterpriseServer 11

✓✓✓

from 8.0 HF3onwards

✕✕✕Novell SUSE Linux EnterpriseServer 12 SP1

✓✓

from 8.1onwards


✓✓

from 8.1RU6onwards


✓

from 8.5RU3onwards


✓

from 8.5RU1onwards


CentOS

✓✓

from 8.1onwards

✕✕✕✕CentOS (versions 6.0-6.8)

✓✓

from 8.1RU3onwards























✓

from 8.5RU1onwards

✕✕✕✕✕CentOS 6.10

✓✓

from 8.1onwards


✓✓

from 8.1RU2onwards


✓✓

from 8.1RU6onwards


✓

from 8.5RU1onwards


✓

from 8.5RU1onwards


VMware ESX/ESXi

!!!!!!VMware ESX/ESXi 4.x1

!!!!!!VMware ESXi 5.11

✓✓✕✕✕✕VMware ESXi 5.5

✓✕✕✕✕✕VMware ESXi 6.5






















1 This is limited to provisioning of the VMware host OS only and is not referring to SOI of theguest OS’s.2 In DS 7.5, Scripted OS Installs are referred to as NetInstall.3Windows 7 is not supported for Network Boot Services (NBS). Symantec recommends toinstall NBS on Windows Server operating systems. Please note, that it is not recommendedto install Site Server components on the domain controller.

Language SupportThe following section contains the Symantec IT Management Suite language support lists forthe core platform and the Symantec Management Agent.

Core LocalizationCore Localization indicates the Console and Help files have been localized in the referencedlanguages. It also indicates the supported language for the operating system where theNotification Server computer installs.

■ English

■ German

■ French

■ Japanese

■ Spanish

■ Chinese (Simplified)

■ Chinese (Traditional)

■ Italian

■ Russian

■ Portuguese (Brazil)

■ Korean

Symantec Management Agent LocalizationSymantec Management Agent Localization indicates the Agent and Agent Help have beenlocalized in the referenced languages.

58Symantec IT Management Suite Platform Support MatrixLanguage Support

■ English

■ German

■ French

■ Japanese

■ Spanish

■ Chinese (Simplified)

■ Chinese (Traditional)

■ Italian

■ Russian

■ Portuguese (Brazil)

■ Swedish

■ Danish

■ Finnish

■ Polish

■ Norwegian

■ Dutch

■ Korean

■ Turkish

■ Czech

59Symantec IT Management Suite Platform Support MatrixLanguage Support

Symantec IT Management Suite Platform Support Matrix...Table 1-3 Microsoft SQL Server(continued) SMP 7.5 SMP 7.6 SMP 8.01 SMP 8.11 SMP 8.5 1 SP1 Microsoft SQL Server SMP 7.5 Version

Documents