Better Together – Symantec Enterprise Vault.cloud & Microsoft Office 365 Enterprise Vault.cloud & Office 365 – Better Together 1
Jul 02, 2015
Better Together –Symantec Enterprise Vault.cloud & Microsoft Office 365
Enterprise Vault.cloud & Office 365 – Better Together 1
Agenda
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1 About Microsoft Office 365
2 The Enterprise Vault.cloud Value-Add
3 Enterprise Vault.cloud Demo
4 Questions
Enterprise Vault.cloud & Office 365 – Better Together
What is Microsoft Office 365?Communications and collaboration cloud-based services
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Archiving & eDiscovery in Office 365
• Provides end users with an In-Place Archive – secondary mailbox in Outlook/OWA for storing older messages
– Unlimited archive storage* (100 GB default quota)
– Users can delete and modify messages in their In-Place Archive
• In-Place Hold capabilities* for preserving content
• In-Place eDiscovery and Hold Wizard in Exchange – to discover and preserve Exchange Online 2013 and Lync Online 2013 content
• eDiscovery Center* in SharePoint – to discover, preserve, and export SharePoint Online 2013, Exchange Online 2013, and Lync Online 2013 content
*Premium feature only available in the more expensive Office 365 plans
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What is Symantec Enterprise Vault.cloud?Leading cloud-based archiving service
Enterprise Vault.cloud
Email Storage Management
Email eDiscovery
Email Compliance
Purely cloud-based
• No hardware or software to install and maintain• Low upfront investment & TCO• Per mailbox, per month fee
Unlimited storage & rapid search
• Unlimited email storage and retention• Rapid search results from scalable grid architecture• No mailbox size limits for end users
Enterprise-class infrastructure & security
• Redundant, scalable, Tier 4 data centers• Data encrypted in transit & at rest• 24/7/365 customer support included in cost of service
Enterprise Vault.cloud & Office 365 – Better Together
Symantec is archiving
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• 25,000 customers
– 57 of the Fortune 100
– From small businesses to 100,000+ users
• Gartner Magic Quadrant leader for 9 years running
• Customer-centric roadmap
• Award-winning support
“Symantec's vision for Enterprise Information Archiving encompasses a focus on scalability, intelligence and support for multiple content types.” - Gartner
Enterprise Vault.cloud & Office 365 – Better Together
Source: Gartner, Inc., Magic Quadrant for Enterprise Information Archiving, Sheila Childs, Kenneth Chin, Alan Dayley, Debra Logan, December 2012
Office 365 & Enterprise Vault.cloud –better together
How Enterprise Vault.cloud adds value to your Office 365 deployment
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Scenario 1:
You are in a contract dispute with one of your suppliers. You need to locate an amendment to the original contract that was agreed via email
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Scenario 1
Using Enterprise Vault.cloud
• Uses journaling to automatically capture an immutable copy of all messages sent and received in a centralized and searchable cloud-based archive that’s kept separate from end user action
• Journaling is the only way to ensures full message capture for compliance and eDiscovery purposes
• Captures original message plus information about the sender and all recipients, inc. BCC and Distribution List recipients
• Authorized users can search the archive and quickly locate the information required to solve the contract dispute
Net result: If the email once existed, you’ll be able to find it
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Scenario 1
Using Office 365
• No defensible way to capture all email:
– Users can delete and modify messages in their In-Place Archives
– You must manually apply deleted item retention policies and/or legal holds to preserve messages
– BCC and Distribution List recipients not captured – can’t accurately determine who received the email
Net result: If the email has been deleted, you may not be able to find it
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Scenario 2: IT is spending too much time running eDiscovery searches and placing data on legal hold. You want to remove the eDiscovery burden from IT
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Scenario 2
Using Enterprise Vault.cloud
• Single, easy-to-use interface for managing eDiscovery cases
• Enables legal, HR, and compliance teams to take complete ownership of the eDiscovery process – no help from IT required
– Direct, role-based access to archive with collaborative review
– Search across an unlimited number of users
– Apply a legal hold to an unlimited number of users
– Perform self-service exports of archived content
– Web-based access for outside counsel
Net result: Completely removes the eDiscovery burden from IT
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Scenario 2
Using Office 365
• Offers 2 tools for enabling non-IT staff to perform eDiscovery-related tasks:
1. In-Place eDiscovery & Hold Wizard in Exchange Online
2. eDiscovery Center in SharePoint Online
Both have limitations that can ultimately lead to IT help being required. E.g.:
– Can only apply a legal hold to a maximum of 50 mailboxes in a single search
– Can only run search queries across a maximum of 1,500 mailboxes
Net result: Puts the eDiscovery burden on IT and can lead to IT staff being subpoenaed to appear in court to give evidence
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Scenario 3: You find you have a large amount of data to search through in relation to a specific case brought against your company
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Scenario 3
Using Enterprise Vault.cloud
• Real-time, search-within-search functionality
• Built-in collaborative review capabilities
– Divide search results amongst multiple reviewers to share the workload
– Apply review statuses or labels to items
– Tag content as relevant, irrelevant, spam, personal, privileged, etc
– Add notes that can be reviewed by others working on the case
• Easily export content to the Symantec eDiscovery Platform (Clearwell) for further analysis, review and production
Net result: Quickly identify the information you need to help defend your case
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Scenario 3
Using Office 365
• No search-within-search functionality (form-based search only)
• Search results are copied to a discovery mailbox, and reviewed in Outlook or OWA
• Outlook and OWA do not provide a comprehensive review platform
Net result: You may have to pay significant and unforeseen legal fees in order to further refine and identify potential evidence
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Scenario 4:An end user needs to quickly find and restore an email they deleted six months ago
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Scenario 4
Using Enterprise Vault.cloud
• Easy access to archived information – including every email ever sent and received – directly from Outlook, Notes, or Web browser
• Advanced search filters quickly narrow down search results
• Restore any lost or deleted message from any date range – with no help from IT required
Net result: The end user can quickly find and restore the deleted message
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Scenario 4
Using Office 365
• 2 mailboxes for the end user to manage (primary mailbox and In-Place Archive)
• No search refinement options – users must go back and re-run form-based searches until they find the message they need
• Deleted messages can only be recovered by the user within the maximum 30 day retention period for deleted items
Net result: Slow searches, and the deleted email may not be recoverable
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Key Enterprise Vault.cloud advantages over Office 365
Helps satisfy compliance requirements to retain electronic information and ensure its integrity
Archives multiple email platforms and other electronic data in a single, searchable repository
Removes the eDiscovery burden from IT
Accelerates the eDiscovery search and review process
Makes it easier for end users to locate and restore messages from any date range
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Act Now: Archive First Before Migrating to Office 365
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Mail serverExisting archive
Archive
PSTs Legacydata
PSTs
Legacy data
Office 365
Local pst Network pst
Unparalleled Office 365 integration
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Active Directory Synchronization
Single Sign On
Enterprise Vault.cloud Demonstration
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1. Enterprise Vault Personal.cloud
2. Enterprise Vault Discovery.cloud
Learn More Today!
• Visit go.symantec.com/evc for specific information about Enterprise Vault.cloud
• Visit go.symantec.com/office-365-archiving to download the Osterman Research White Paper “The Need for Third Party Security, Compliance and Other Capabilities in Microsoft Office 365”
• Follow @enterprisevault
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ANSWERSQUESTIONS
Enterprise Vault.cloud & Office 365 – Better Together
Thank you!
Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
Thank you!
Enterprise Vault.cloud & Office 365 – Better Together
Appendix
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Why Enterprise Vault.cloud?
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• Unlimited storage and retention• Eliminate free-range PSTs/NSFs• Improved server performance
and reduced backup windows
• No mandatory hardware or software
• Quick and easy to deploy• Predictable monthly fee
• Scalable grid architecture• Security in-depth model• Private multi-tenant data
centers • 24/7/365 support
• Define and enforce retention policies
• Rapid search results• Roles-based access for Legal• Flexible online export options
Better store, manage and discover business critical information in the cloud
• Access from email client or web browser
• Quickly locate information using search filters
• Perform self-service restores
Offers enterprise-class infrastructure and security
Provides an intuitive end user experience
Improves storagemanagement
Delivers cloud-basedarchiving
Accelerates the eDiscoveryprocess
Enterprise Vault.cloud & Office 365 – Better Together
Enterprise Vault.cloud
Legal
HR
End users
IT
Compliance
EMAIL SERVERS
SHAREPOINT FILES
Information types
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SALESFORCE CHATTER
OFFICE 365
BOX
On-premise
Cloud
Enterprise Vault.cloud & Office 365 – Better Together
How Enterprise Vault.cloud worksStore and index information in a centralized, online repository
Administration Tools
Provides directory synchronization services
Allows administrators to create and deploy personal archive folders in Microsoft Outlook and IBM Notes
Enterprise Vault.cloud easy set up: measured in days
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Create a journaling
contact
Create an SMTP send connector
Activate journaling
1
2
3
Enterprise Vault.cloud & Office 365 – Better Together
Enterprise Vault.cloud global footprintData centers & localization
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>99.99% Proven reliability N+1 Architecture
Real-Time Monitoring
Enterprise Vault.cloud & Office 365 – Better Together
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Physical AdministrativeTechnical
Infrastructure security•Redundant firewalls•Redundant load balancers•Minimum system baselines
Application security•Roles-based access control•Trusted Network authentication•Audit history
Data security•Encryption in transit (TLS)•Encryption at rest (AES)•Encryption of credentials
Data Center security•SSAE 16/ISAE 3402 Type II •Tier-4 data centers•Tier-1 networks
Data redundancy security•Power, cooling, network•Geographically-dispersed•Data replication
Site security•Biometric access control•Security surveillance/CCTV•24x7 guard service
Personal security•Employee screening•Confidentiality NDAs•Ongoing certifications
Process security•Change management•Access management•Uptime monitoring
System security•Intrusion detection (IDS)•SYMC, MSS, SEP Altiris•Qualys vulnerability tests
Enterprise Vault.cloud & Office 365 – Better Together
Enterprise Vault.cloud enterprise-grade security
Enterprise Vault.cloud ingestionLegacy import workflow
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Enterprise Vault.cloud file and social media archiving
• Supported platforms:
– Microsoft SharePoint 2003, 2007, 2010 (on-premise)
– Box
– Salesforce Chatter
• Captured into a single archive alongside email
• Files and Chatter posts appear in search results
• Files and Chatter posts can be preserved using:
– Legal hold
– Default retention policy
– Group-based retention
– Granular tag-based retention
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Additional fee applies
Enterprise Vault.cloud & Office 365 – Better Together
Enterprise Vault Personal.cloud
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• Unlimited mailbox, directly accessible from Outlook
• Quickly drill-down on search results
• Self-service restoration of old or lost emails
Enterprise Vault.cloud & Office 365 – Better Together
Enterprise Vault Discovery.cloud
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• Accelerate legal discovery and internal investigations
• Roles-based access with collaborative review
• Search across an unlimited number of users with iterative search functionality
• Web-based access for outside counsel
Enterprise Vault.cloud & Office 365 – Better Together
Enterprise Vault Mailbox Continuity.cloudHosted Email Failover System
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Additional fee applies
Enterprise Vault.cloud & Office 365 – Better Together
Enterprise Vault.cloud + Clearwell: a closer look
Information Management
Identification
Preservation
Collection
Processing
Review
Analysis
Production
The Electronic Discovery Reference Model (EDRM)
Symantec eDiscovery PlatformEnterprise Vault.cloud
• Capture emails, files, & social media comms• Access messages via smart phone or tablet• Set/enforce retention policies and apply
legal holds• Ingest all .pst files (mailbox management)• Unlimited storage and retention
• Legal hold notification workflow• Collection from active sources outside of
Enterprise Vault.cloud • Advanced analytics and concept search• Full review with redaction and production• End-to-end tracking and reporting
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Enterprise Vault Enhanced.cloud
Enterprise Vault.cloud
Current product offerings
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Enterprise Vault
Personal .cloud
Enterprise Vault
Discovery .cloud
Enterprise Vault
Mailbox Continuity
.cloud
Symantec AdvisorMail
Add-ons:Bloomberg Option
Reuters OptionIM Option
Social Media Option
Add-ons:Folder Synchronization Option
BlackBerry OptionSharePoint Option
Salesforce Chatter OptionBox (File Archive) Option