Passion for the Mission iSpectrum for Monitoring Sample Business Cases Todd Masters Director of Sales
Aug 14, 2015
Passion for the Mission
iSpectrum for Monitoring
Sample Business CasesTodd Masters
Director of Sales
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The iSpectrum – What Is It?
The iSpectrum functions as multiple virtual spectrum analyzers installed on site with 24/7 remote accessibility with a built in Hard Drive that continually records everything – providing a wide range of benefits.
•Provides real-time spectrum display of selected frequencies for consistent monitoring and signal analysis.
Real Time Alarming
•SNMP based alarm notifications are sent out automatically.
SNMP & Email Notification
•Users can replay and download spectrum recordings to view and analyze spectrum health and alarms at their convenience.
Performance Alarming
•The iSpectrum undoubtedly improves maintenance procedures and troubleshooting processes for better spectrum management.
Troubleshooting
•Continuous recording allows for post-event analysis and reduces the need for on-site support
“Black-Box” Recording
iSpectrum Key Features:
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iSpectrum Sector by Sector Monitoring
• The iSpectrum is most useful when connected to every sector and for every path, both Uplink and Downlink
• Each Sector’s Key Performance RF characteristics are set in the iSpectrum and alarms are generated and recorded for any issue outside the RF KPI
• Users monitor venue performance in real-time and proactively monitor the performance of the network for optimization, troubleshooting, maintenance locally and remotely
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Where To Connect The iSpectrum
RX/TX RX/TX
1. From BTS to iSpectrum
3. From Active DAS Tray to iSpectrum
2. From in-line Splitter/Coupler to
iSpectrum
4. From DAS Monitoring Ports
to iSpectrum
iSpectrum
Base Station Radio DAS Point of Interface DAS System
1
23
4
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Most Common iSpectrum Use Cases
OPERATIONS
• Performance Baselining
• Site Commissioning• TX Demodulation• Pre/Peak/Post Event
Monitoring• Monitoring RF live
response to network changes
• Optimization, Test, and Turn-Up Support
PERFORMANCE
• Uplink RX Noise Floor Rise Proactive Performance Alarming
• Uplink and Downlink Power Threshold Monitoring
• Custom KPI Performance Alarming
• Real-Time Spectral Viewing vs. Operation System Performance Delayed Monitoring
• Email & SNMP Alarming
MAINTENANCE
• Remote connectivity for live Spectral Viewing to reduce site visits
• Identifying spectral issues with “Mug Shots”
• Reporting capabilities to share identified issues quickly and effectively
• Interference alarming, identification, and positional tracking
Using the iSpectrum gives you access to the Super User community to share In-Building issues nationwide with other performance teams
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What Benefits Does the iSpectrum Provide?
•Use the iSpectrum in lieu of DAS/System Alarms
•Generate alarms when access to DAS/Base Station alarms are restricted
•Allows for alarming across all carriers in a host-neutral environment
Mirror/Bypass DAS System Alarms
•Introduce Proactive KPI RF Performance Alarms to the venue
•Provides Performance notifications for both DAS/System as well as Base Stations
Add Venue Performance KPI Alarming
•Provide carriers and venues with valuable tools for use from test/commissioning to operational performance
•Provides remote visibility into the venue for monitoring
•SNMP & email notifications to designated recipients
Provide Engineering, Performance, &
Monitoring capabilities
The Many Use-Cases provides new opportunities that often are not available with the current mode of operations, as well as potential revenue generation
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iSpectrum Usage = Smart Business
Grow Revenue:• The iSpectrum’s features
introduces many new Maintenance & Support Services opportunities
Reduce Costs & Earn ROI:• Carriers and operators can take
advantage of the features to save on Operation costs and potentially have the system pay for itself
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iSpectrum ROI Use Cases – Save Money
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The Solution For Operators – ROI Models
What the iSpectrum solution provides for Operators/Carriers:
• Eliminates carrier “blind spots” in the network
• Provides visibility into the BTS & DAS for end-to-end performance
• Introduces Performance Alarming
• Saves on OPEX by reducing on-site needs
• Provides flexibility with the recording/download/playback feature
• Allows for proactive monitoring vs. reactive monitoring
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How Can The iSpectrum Pay For Itself?
ROI Savings can pay for at least 6 iSpectrums per year
Earn Return On Your Investment
Save by performing tasks remotely Save by performing tasks automatically
Introduce Additional Capabilities
Spectrum Analyzer Tools Operational & Performance Service Enhancement
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iSpectrum Return of Investment Customer Feedback
Task Savings Annual Occurrences
Savings per Occurrence
Total Annual Savings
Site Alarm Validation: Before sending a tech to site to respond to an alarm, remotely validate the alarm to determine if a site visit is required
25 $400(5 manhours saved
per each)
$10,000
Remote Analysis: Use iSpectrum Spectrum Analyzer functions remotely instead of sending a tech to site
20 $640
(8 manhours saved per each)
$12,800
24 Spectrum Analyzers in one box: Reduce the need for expensive Hand-Held Spectrum Analyzers and use the iSpectrum instead
2 $25,000
(2 less Spec A’s per each)
$50,000
Run reports quickly and remotely for baselining, optimizing, analysis etc.. instead of sending techs to do it on-site
12 $1,280
(16 manhours saved per each)
$15,360
Total Annual Savings $88,160
Based on customer feedback and use-cases, these are only a few ROI examples
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Cost Savings to Run A Baseline Report (24 ports)
Old MOP: Without iSpectrum
Load Truck with tools: 20 minutes
Drive to Site: 30 minutes
Gain venue access through security: 30 minutes
Connect Hand Held Spectrum Analyzer to monitor port: 5 minutes
Run Spectrum report: 5 minutes
Disconnect from port and connect to next port: 2 minutes
Repeat 23 times: 161 minutes
Compile data and format report: 60 minutes
Drive Time back: 30 minutes
Total Time: 338 minutes
Total Cost: >$450
New MOP: With iSpectrum
Logon: 10 seconds
7 mouse clicks: 7 seconds
Save Report: 5 seconds
Total Time: <1 minute
Total Cost: ~$1.00
This is only for 6 MIMO sectors, for 20 sectors, this would cost $1,800
These reports are run at site commissioning, pre & post optimization, during events for
pre/peak/post event analysis, and for annual preventative maintenance activities (& more)
= over $20,000 in annual operational
savings
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iSpectrum Revenue Generation
Use Cases
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In-Building Current State of Alarming
• Host Neutral Venues may have restrictions to capture alarms and are not monitored remotelyNo Alarming
• Alarms may be sent to a NOC, but not routed to appropriate teams or ignored all togetherAlarms Are Not Acted on
• Issues may be identified but there is insufficient alarm data to determine fix actionInsufficient data/access
• Cannot access DAS system for alarms, very common in Host-Neutral environmentsNo Access to DAS System
• Alarms are triggered after issues occur and are not proactive or preventativeAlarms are “Reactive”
• Site challenges to gain access to system and alarms
Difficulty in establishing connectivity
Surprisingly, the majority of In-Building DAS Systems are “red light” monitored, meaning issues are found by looking for red lights while on-site
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CARRIER A NOC
The Problem :Typical DAS Monitoring Environment
CARRIER C NOC
CARRIER B NOC
CARRIER C BTS
SNMP Alarms
HOST NEUTRAL DAS
HEAD END
SNMP Alarms
HOST NEUTRAL VENUE
CARRIER B BTS
CARRIER A BTS
DAS OEM NOC
SNMP Alarms
SNMP Alarms
CARRIER A DAS TRAY
CARRIER B DAS TRAY
CARRIER C DAS TRAY
IF alarms are being monitored, they are monitored in pieces by
separated entities
There is no single entity monitoring the operation and performance of
the system End-to-End
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What Does This Lead To?
DAS OEM
NOC
CARRIER
NOC
“It’s your fault”
“No, It’s your fault”
When there are multiple NOCs, or systems aren’t being monitored, it leads to Operational Stale-Mate
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How To Earn Revenue With The iSpectrum
• Allow users to access the iSpectrum • They gain access to the remote viewing and iSpectrum tools• Sell to Carriers, DAS OEMs, and even the Venue Owner
Sell Access
• Be the only one that provides KPI alarming and reporting• Have access to proactive monitoring• Provide Carrier Neutral Support
Differentiate Your Services
• Sell Performance Reports• Sell Post Event Analysis• Sell Optimization Services
Sell Professional Services
• Sell Tier 1 – Tier 3 NOC Services• Sell Monitoring & Repair Services• Send alarms via SNMP or Email
Generate Alarms for NOC Services
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CARRIER A NOC
Solution 1: The “Easy” Solution
CARRIER C NOC
CARRIER B NOC
CARRIER C BTS
SNMP Alarms
HOST NEUTRAL DAS
HEAD END
SNMP Alarms
HOST NEUTRAL VENUE
CARRIER B BTS
CARRIER A BTS
DAS OEM NOC
SNMP Alarms
SNMP Alarms
CARRIER A DAS TRAY
CARRIER B DAS TRAY
CARRIER C DAS TRAY
Simply introducing the iSpectrum allows for full End-to-End major fault
and performance visibility across ALL carriers and DAS System
NEW CO
NOCSNMP Alarms
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DAS OEM NOC
Easy DAS Operational and Performance Monitoring
CARRIER A NOC
CARRIER C NOC
CARRIER B NOC
CARRIER C BTS
SNMP Alarms
HOST NEUTRAL DAS
HEAD END
SNMP Alarms
HOST NEUTRAL VENUE
CARRIER B BTS
CARRIER A BTS
SNMP Alarms
CARRIER A DAS TRAY
CARRIER B DAS TRAY
CARRIER C DAS TRAY
NEW CONOC
The iSpectrum Solution Provides:Performance Monitoring
KPI Reporting
Event Reporting
Professional Services
SNMP Alarms
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Solution 2: Build Your Own NOC
NETTROLZ
NOCSERVICES
PERFORMANCE SERVICES
FIELDSUPPORT
Automated Tier 1 NOC:Alarms
PerformanceDispatchReports
SNMP Alarms
SNMP Alarms
SNMP Alarms
Spectrum Performance
The SYM Nettrolz Platform is a vendor agnostic Virtual NOC SNMP based platform that you can use to build your own NOC
Pair it with the iSpectrum and you will have one of the most robust systems in the industry
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Easy DAS Operational and Performance Monitoring
CARRIER A NOC
CARRIER C NOC
CARRIER B NOC
CARRIER C BTS
SNMP Alarms
HOST NEUTRAL DAS
HEAD END
SNMP Alarms
HOST NEUTRAL VENUE
CARRIER B BTS
CARRIER A BTS
DAS OEM NOC
SNMP Alarms
SNMP Alarms
CARRIER A DAS TRAY
CARRIER B DAS TRAY
CARRIER C DAS TRAY
NEW CONOC
NETTROLZ
The iSpectrum Provides:
Performance Monitoring
KPI Reporting
Event Reports
Professional Services
Nettrolz Alarming Platform Provides:
NOC Tier 1
NOC Tier 2-3
Auto Ticketing
Field Dispatch
Event Management
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Sample Business Case For a Large Venue
Service Description SLA/Quantity Cost Price Profit
iSpectrum Only Solution:
Performance Reports Monthly $100 $1000 (x12) $11K
Post Event Reports 12 – 20 Events $300 $2K (x12) $20K
iSpectrum Access 24/7 $0 $500 (x12) $6K
iSpectrum and Nettrolz Platform Solution:
NOC Tier 1 24/7 $12K $24K annual $12K
NOC Tier 2-3 8/5 M-F $20K $27K annual $7K
Field Maintenance On-Call $500 $1500 (x12) $12K
Preventative Maintenance
2x Annually $5K $12K (x2) $14K
Total Annual Profit $82,000
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iSpectrum Performance Monitoring & Alarming
A small selection of how the iSpectrum can be utilized.
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Alarm Block Choices
10 Custom Alarm “blocks” Per Port
Max Threshold:• Can be used for both UL and DL for multiple
alarm scenarios, especially useful for UL
Min Threshold:• Can be used for both UL and DL for multiple
alarm scenarios
Max Threshold And Min Threshold:• Used primarily for DL alarm scenarios
Max Threshold Or Min Threshold:• Provides a single alarm for DL for both Low
RF, Loss of Signal, and high user traffic
Noise Level:• Detect and alarm for UL Noise Floor Rise
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Recommended Performance KPI Settings
Uplink Alarms• Channel Max
Threshold Power• Adjacent Max
Threshold Power• Noise Floor Rise• Channel Power
Measurement
Downlink Alarms• Channel Max or Min
Power Threshold• Adjacent Max Power
Threshold• Channel Power
Measurement
Set up to 10 KPI Alarms to “dial in” the RF Spectrum Optimal Performance Zone and automatically record and be notified when the performance violates the KPIs
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TX Performance Issue: Adjacent Noise Example
Alarm Condition• Adjacent Power
Threshold alarm will detect filter noise issues at the filter edge of the Transmission signal and can be identified by this signature spectrum
• The issue is also identified by the large delta between min and max trace holds
Max Hold
Min Hold
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Uplink & Downlink Interference Alarming
Downlink Interference Uplink Interference
• Detect and Alarm in-band and out-of-band interference on both Uplink and Downlink
• Track interference source’s location using adjacent sectors• Create custom alarm blocks to track specific interference sources
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Uplink & Downlink DAS Issues
Uplink Open Connector Alarm
Conditions• Noise Floor Alarms
Triggered• Power Threshold
Alarms Triggered
Downlink Loss of Signal Alarm Conditions
• Min or Max Threshold Alarms Triggered
• Adjacent Channel Alarms Triggered
These alarms mirror Critical/Major alarms that the DAS System would generate
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Uplink Max Power Threshold Alarm
This is the most common uplink alarm identifying receive performance issues
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Uplink Bad Remote
Alarm Condition• There should be no
signal in the adjacent channel, this is the portion of the signal identifying a bad remote issue
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Need Connectivity? Drop in the SYM UWMS-05
LTE Wireless Modem Reverts to 3G if LTE is not available Performs measurements on network parameters such as RSSI, RSRP, RSRQ, SNR, and Cell PCI Can be rebooted via SMS – no more having to visit the site to reboot! New features include Throughput Testing, either live or scheduled
• Throughput history also available as a report Remote monitoring via GUI IPSec VPN and IP Filter Four ports for multiple devices Fast and easy set-up via drop-down menus Provides Heartbeat Notification Compact Size (4.6” x 3.5” x 1.2” / 8.8 oz)
Technology/Bands:LTE 700(B13), 700(B17), 850(B5), 1900(B25), AWS(B4)WCDMA 850(B5), 1900(B2), AWS(B4)CDMA/EVDO 800(BC0), 1700(BC10), 1900(BC1)GSM/GPRS/EDGE 850, 900, 1800, 1900
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Executive Summary – Find The Right Solution
Add Functionality
Return on Your
Investment
Generate Revenue
• The iSpectrum Provides many opportunities beyond it’s standard functionality
• This powerful tool can be used to develop a solution beyond standard carrier applications
Call Us To Help Architect A
Solution For You
ISPECTRUM BENEFITS
Thank You
234 E.Colorado Blvd., Ste 515 Pasadena, CA 91101
Todd MastersDirector of Sales
www.symtechnology.com