Syllabus

MANAGEMENT PROCESS & ORGANIZATIONAL BEHAVIOUR

Course Code: MHRHR 10101

Credit Units: 03

Course ObjectiveTo help the students gain understanding of the functions and responsibilities of the manager and to provide the student understand Human Behaviour in organizations so as to improve his managerial effectiveness.

Course Contents

Module I: Management ProcessConcepts and processes of Planning, Organizing, Directing and Controlling. Functions and Responsibilities of Managers, Fayol's Principles of Management, Management Thought; The Classical School, The Human Relations School, Systems Theory, Contingency Management.

Module II: Fundamentals Organizational BehaviourMeaning of organizational Behavior and its importance, OB Models.

Module III: Individual Behaviour Personality, Determinants and Attributes, Values, Job Attitudes, Perception- factors affecting Perception, Cognitive Dissonance Theory. Motivation- Needs, Contents and Processes; Maslow’s Hierarchy of Needs, Herzberg's Two Factor Theory, ERG Theory, Vroom's Expectancy Theory, Reinforcement Theory and Behaviour Modification.

Module IV: Foundations of Group BehaviourDefining and Classifying Groups, Group Structure and Processes, Group vs Team, Team Effectiveness. Leadership-Trait Theories, Behavioural Theories-Ohio State Studies, Michigan Studies, Managerial Grid. Contingency Theories- Fiedler’s Model, Hersey and Blanchard's Situational Theory, Leader-Member Exchange Theory, Path Goal Theory.

Module V: Conflict ManagementTransitions in Conflict thought, Functional vs. Dysfunctional Conflict, Conflict process, conflict management techniques.

Module VI: Organizational Change and Stress ManagementForces of Change, Resistance to Change, Lewin's Three-Step Model. Stress Management- Potential sources, Consequences and Coping strategies for stress.

Examination Scheme:

Component codes P1 C1 CT1 EE1Weightage (%) 10 10 20 60

Text & References:

Text: Luthans, F. Organizational Behavior, McGraw – Hill International, 1998. Harold Koontz, O'Donnel and Weihrich, Management, Tata Mc Graw Hill, New Delhi, 1992.

References: Stephen P. Robbins, Organizational Behaviour: Concepts, Controversies, Applications, Prentice Hall, New

Delhi,2000. John W. Newstrom and Keith Davis, Organizational Behaviour: Human Behaviour at Work, Tata McGraw Hill,

New Delhi , 1993. R. D. Agarwal, Organisation and Management, Tata McGraw Hill, New Delhi, 1995. Aswathappa. K, Human Resource and Personnel Management- Text & Cases, Tata McGraw Hill, New Delhi,

2005.

MARKETING MANAGEMENT

Course Code: MHRMK 10101

Credit Units: 03

Course Objective:The objective of this course is to introduce the basic concepts of marketing business environment, consumers and markets and to develop a feel of the marketplace.

Course Contents:

Module I: Understanding Marketing Management The production concepts, product concept, selling concept, the marketing concept, comparison of various concepts, Relationship marketing, Social marketing, Customer needs, Customer value and satisfaction. CRM, Value chain analysis, Value delivery network, Strategic Planning, Introduction to strategic planning with marketing perspective, Designing business portfolio, Marketing plan, Marketing process, Marketing service.

Module II: Market research business environment and Understanding Consumer Behavior Market research, Objectives, Primary and Secondary Research, Gathering and Analyzing Data .The factors influencing consumer behavior. The stages buying process, the buying decision making process, factors effecting the buying decision, problem recognition, information search, Examination of alternatives, purchased decision, post purchase behaviour, The industrial buying process

Module III: Segmentation, Managing CompetitionCompetition, identifying competition, strategies of competition, strengths and weaknesses of competitors, reaction patterns of various market players, customer value analysis. Strategies adopted by market leaders, market followers and market challengers. Market segmentation, Lifestyle Marketing, Generation X Consumers and differentiating your offering, targeting, Positioning, Product life cycles, stages in lifecycle and factors effecting each stage, Managing product life cycles.

Module IV: Product ManagementClassification of products, New Product development, stages of product development, kinds of consumers depending on stage of adoption. Adoption process, Product mix decisions and line management, Length, width and depth of a line, line analysis, and brand management. Marketing of services

Module V: Pricing StrategiesProduction to the various objectives of pricing, steps adopted in selecting the right price. Various pricing strategies, Adapting prices according market requirements, responding to various market price changes. Initiating a price change and handling impacts of price changes.

Module VI: Managing ChannelsChannel functions, channel flows, establishing channel objectives, identifying channel alternatives, evaluating alternatives, selecting channel partners, training and motivating channel members, Channel dynamics, conflict and cooperation in channel members, Market logistics, Sales force management.

Module VII: Managing the Integrated CommunicationWhat is communication? Setting of communication objectives, identifying target audience, modes of communication, designing message, choosing tool for communication, Media decisions, evaluating various media, Advertising management, Advertisement management, Managing sales promotions, evaluating results, integrating the entire communication, role of public relations and publicity, significance and managing communication through direct marketing and personnel selling, role of internet marketing, emerging communication trends.

Examination Scheme

Component Codes P-1 C-1 CT-1 EEWeightage (%) 10 10 20 60

Text & References:

Text: Principles of Marketing by Philip Kotler 11th Ed, PHI publications

References: Marketing Management by Rajan Saxena, 3rd Ed, Tata McGrow Hill Marketing Management by Ramaswamy, 3rd Ed, Namakumari

COMPUTER APPLICATION

Course Code: MHRCS 10101

Credit Units: 03

Course Objective: The course will expose the students to the latest trends in computer and understand the concepts and working of latest business application packages.

Course Contents:

Module I: Introduction to computers Computer fundamentals: History and development of computers, Computer architecture. History and development of software: (generations of software), Types of software, Next generation of software, System Software (Operating Systems, Computer Languages, Application software).

Module II: DBMS Introduction to DBMS, Traditional file system, Benefits of DBMS over traditional file system, Types of DBMS: OODMBS, RDBMS, NDBMS, DDBMS, HDBMS. Examples of each, Advantages and disadvantages of each

SQL AND MS ACCESS as tools for understanding of DBMS concepts. Query handling, Forms (Develop a small application in MS-ACCESS using databases and forms as front end.)

Module III: Management Information SystemsIntroduction to Information Systems, Roles, scope and advantage of Transaction Processing Systems, Management Information Systems, Decision Support Systems, Executive Support Systems. Success factors in implementation of Information Systems,

Module IV: Network Technologies for Business Introduction to networking, Internet, Intranet, Extranet. Application of Internet: Search engines, Meta Search Engines, email, Blogs, VOIP, IPTV Mobile Technologies :- GSM, CDMA, EDGE, 2G,3G,4G , GPRS , Routers and Switches , GPS, UMTS, i-Mode, Internet Protocols (IPv4,IPv6) , Working of Facsimile .

Module V: E-commerce and M-commerce Introduction to E-Commerce and M-Commerce, Advantages and Disadvantages of each. Concept of B2B, B2C, G2B etc. Working of an ATM Machine , Concept of Internet Banking , Online Shopping. Security Threats and remedies. (Piracy, Hacking, Cracking, Pishing , Spamming Etc.), IT-ACT 2000.

Module VI: Software for Business ApplicationsSPSS , MS-Office, ORACLE ERP, SAS , Prowess , Comparison between Windows & Linux (Capabalities, Licensing Differences , Usage etc.) . Shareware , Freeware , Malware .

Module VII: E-governance E-governance as an effective tool to manage the country’s citizens and resources, Advantages and Disadvantage of egovernance, History and Future of e-governance, e-governance perspective in India Advantages of E-governance to a developing economy like India.

Examination Scheme


Text & References:

Peter Norton, Introduction to Computers, 6th Ed., TMGH Elmasri, Et al, Fundamentals of Database Systems, 1st Ed, Pearson Education Inc.

Andrew S Tanenbam, Computer Networks, 4th Ed, Pearson Education Inc. William Stallings, Data and Computer Communications, 7th Ed, Pearson Education Inc. Kamlesh Bajaj & Debjani Nag, E-commerce the Cutting Edge of Business, 2nd Ed, TMGH

ACCOUNTING FOR MANAGEMENT

Course Code: MHRFN 10101

Credit Units : 04

Course Objective: The objective of this course is to help students develop an understanding of the techniques of financial, cost and management accounting from the perspective of the user of accounting information. The students will acquire the knowledge of how the financial statements and reports are prepared, read and analyze them for financial decision making. This being an introductory paper, emphasis will be on the usage of annual reports/ databases to develop analytical skills among the students in reading the financial statements an analyzing them.

Course Contents:

Module I: Introduction to AccountingThe meaning, nature, functions and usefulness of accounting, branches of accounting, accounting concepts and Generally Accepted Accounting Principles, accounting equation, concept of double entry and the accounting cycle, Preparation of journal, ledger and trial balance

Module II: Preparation of Financial StatementsFinancial statements and their nature, Preparation of Manufacturing, Trading, and Profit and Loss Account and Balance Sheet- Matching of Revenue (AS 9) and Expenses, Fixed Assets (AS 10), Depreciation (AS 6) and other related adjustments. Form and Contents of Financial Statements with reference to Indian Companies (Schedule VI)

Module III: Analysis of Financial StatementsIntroduction to the various tools of analysis, Ratios analysis: Liquidity, Activity, Capital Structure, Profitability Ratios, Preparation of fund flow and cash flow statements (AS 3).

Module IV: Cost Accounting Elements of Cost, Cost Classification and Allocation, Cost Sheet, Methods of Inventory Valuation (AS 2), Absorption and variable cost methods.

Module V: Management AccountingEmergence of Management Accounting, Marginal Costing and Cost Volume – Profit Analysis, Budgeting and Variance Analysis

Module VI: Introduction to Advancements in Accounting:Overview of Activity Based Costing, Target Costing and Life Cycle Costing and implications for management decision making

Examination Scheme:


Text & References:

Text: Bhattacharya, S.K. and Dearden, J. 2006 - Accounting for Management, Vikas Publishing House

References: Narayanaswamy R,2005, 2nd Edition,Finanacial Accounting –A Managerial Perspective,PHI (Prentice Hall of

India.) Maheshwari S N and S K Maheshwari, 2006, Accounting for Management, Vikas Publishing House Pvt. Ltd. Tulsian, P.C. 2006 - Financial Accounting, 2nd Ed, Tata McGraw Hill. Banerjee, A. 2005 - Financial Accounting, 2nd Ed, Excel Books. Ghosh,T.P, 2005, Fundamentals of Management Accounting, Excel Books

ECONOMIC ANALYSIS

Course Code: MHREN 10101

Credit Units : 04

Course Objective: The objective of this course is to familiarize the students with theoretical concepts of modern Economic Analysis so that they can use these as inputs in Managerial Decision making process. The emphasis should be laid on the understanding of key Economic Variables both at micro and macro levels, which influence the business operations and strategies of the firm and business environment under which they operate.

Course Contents:

Module I: Nature of Economic AnalysisIntroduction - Scarcity and Efficiency, Tools and principles of Micro economic analysis, Concept of opportunity cost, Discounting, Time perspective, Risk and uncertainty, Marginal and incremental concept, Relationship to the decision science.

Module II: Theory of Demand and SupplyDemand Analysis -Meaning of demand, law of demand, factors affecting demand, movement and shift of demand, Elasticity of demand, Demand forecasting; Theory of Supply - Meaning, law of supply, factors affecting supply, Elasticity of supply

Module III: Cost and ProductionTheory of cost - Relevance for managers, Economies of scale: Internal and external, Cost function: Cost and output relationship, short run and long run; Production theory - Iso-quants, Iso-cost line, Producer’s Equilibrium, Marginal Rate of Technical substitution, Least cost combination, Ridgelines, Returns to factor, returns to scale; Objectives of a firm - profit maximization, Baumol’s model, Marris model.

Module IV: Market ConditionsPrice and out-put determination - Perfect competition; Monopolistic competition - Product differentiation; Monopoly- Price discriminating monopolist; Oligopoly - Price rigidity, kinked demand curve, Interdependence, Cournot’s Model, Price leadership

Module V: Concepts of Macro EconomicsCircular flow of income and money, National Income Analysis, Keynesian model of National Income Determination, Saving and Consumption Function, Concept of Investment Multiplier, Demand and Supply of Money, Inflation and Deflation, Monetary and fiscal policies.

Module VI: International MarketTheories of International Trade – Comparative cost, H-O theory, Foreign Exchange Market - Functions, Exchange Rate determination. Flexible and Fixed Rates of Exchange, Spot and Forward Exchange Rates, Managed Floats. Intervention by RBI in Forex Market, A Case For and Against Full convertibility of Indian Rupee

Examination Scheme:

Component Codes P-1 C-1 CT-1 EEWeightage(%) 10 10 20 60

Text & References:

Text: Gupta, G.S. 2006, Managerial Economics, 1st Edition,Tata McGraw Hill Peterson, H.C and Lewis, W.C. 2005, Managerial Economics, 4th Edition, Prentice Hall of India

References: R Ferguson, R., Ferguson, G.J and Rothschild,R.1993 Business Economics Macmillan.

Varshney,R.Land Maheshwari, 1994 Manageriaql; Economics, S Chand and Co. Koutsoyiannis,A. Modern Economics, Third Edition. Chandra, P.2006, Project: Preparation Appraisal Selection Implementation and Review, 6th Edition, Tata

McGraw Hill. Goldfield,S.M and Chandler,L.V. The Economics of Money and Banking. Salvatore,D, International Economics, 9th Edition, John Wiley & Sons.

QUANTITATIVE APPLICATIONS IN MANAGEMENT

Course Code: MHROM 10101

Credit Units : 03

Course Objective:The aim of this course is to develop the understanding of the various Statistical models and Optimization Techniques used for decisions making in the functions of the management of any organization using contemporary computer-based technology

Course Contents:

Module I: IntroductionApplication of Statistics in Business & Management; Basic Concepts of Statistical Studies: Population, Variable and Parameter, Sample; Classification of Data; Introduction to SPSS, SAS and other Statistical Software Pacages. Diagrammatic & Graphical Presentation of Data: Bar Diagram, Histogram, Pie – Diagram, Frequency Polygons, and Ogives.

Module II: Summary StatisticsMeasures of Central Tendency: Arithmetic Mean, Weighted Mean, Median and ModeMeasures of Dispersion: Range, Average Deviation, Standard Deviation, Variance and Coefficient of Variation.

Module III: Forecasting TechniquesSimple Correlation & Regression Analysis, Time Series Analysis- Trend Analysis, Cyclical Analysis, Seasonal Analysis, Irregular Variation

Module IV: Probability & Testing of HypothesisIntroduction of Probability Theories, Concepts, Addition & Multiplication Theorems, Probability Distributions, Sampling & Sampling Distribution, Null Hypothesis & Alternative Hypothesis, t-test, F-test, Non-parametric Tests (χ 2 Test)

Module V Decision Theory: Introduction of Decision Theory, Decision Environments, Decision Making under Uncertainty- Maximax, Maximin, Minimax, Regret & Laplace Criterion, Decision Making under Risk- EMV & EOL.

Module VI: Linear ProgrammingIntroduction of Operations Research, Scope and Models in Operations Research, Introduction of Linear Programming, Formulation of LPP, Solution of LPP- Graphical Method & Simplex Procedure, Duality. Introduction of Transportation Problems, Procedure of finding optimal solution, Assignment Problem & its solution.

Examination Scheme


Text & References:

Text: Levin R.I. & Rubin S.R. 2005, Statistics for Management, 7th Ed. Prentice Hall Of India Taha H. A. 2007, Operations Research: An Introduction, 8th Ed. Prentice Hall of India

Reference: Gupta S.P.& Gupta M.P. 2006, Business Statistics, 10th Ed. Sultan Chand & Sons Kapoor V.K. 2006, Operations Research, 5th Ed. Sultan Chand & Sons Sharma J.K. 2006, Operations Research: Theory & Application, Mac Millan India Ltd.

Gupta S.P., Statistical Techniques, Sultan Chand & Sons

Grobner D.F. & Shannon P.W., Essential of Business Statistics: A Decision Making Approach, MacMillan College Publishing Co.

NEURO LINGUISTIC PROGRAMMING

Course Code: MHRPY 10101

Credit Units : 02

Course Objective:This course would help the students to understand the importance and need of NLP techniques for maximizing ones own potential for managing their thoughts, feelings and behaviour.

Course Contents

Module I: Introduction What is NLP? How does NLP work?

Module IINeuro, Filters on your World

Module III: LinguisticSensory Communication, Metaphor, Enriching Communication (Presuppositions, Distortions, Ambiguity)

Module IV: ProgrammingFrameworks, Models and Techniques. .Modeling

Module V: Personal Growth Shaping a more Functional Self Relationship effectiveness

Examination Scheme:


Text & References:

Knight Sue, NLP at Work, Nicholas Bratan Robin Antoney, Unlimited Powers, Pocket Books & Designs

GENERAL HUMAN PSYCHOLOGY


Credit Units : 03

Course Objective: This course will help the students to understand the basic concepts of individual psychology from affective, behavioural and cognitive perspectives.

Course Contents

Module I: IntroductionThe science of psychology, psychology and common sense, the beginnings of modern psychology, psychology today.

Module II: The Nervous System Components of the nervous system and neural interaction.

Module III: EmotionsEmotions- Introduction -five perspectives on emotion, specific emotions, the development of emotion -early theories and recent theories.

Module IV: Sensory Processes and Perception Sensory Processes –introduction, information gathering. Perception and illusion -perceptual learning.

Module V: Adolescence and Adulthood Adolescence, early adulthood, middle adulthood, late adulthood

Module VI: Memory and IntelligenceMemory- memory models. Intelligence - general intelligence – multiple abilities.

Module VII: Personality and Social Cognition Personality theories- psychoanalytic theories and humanistic theories- individuality, trait theories, social–cognitive theories – interpreting the world.

Examination Scheme:


Text & References:

Text: Miles Hewstone (University Of Oxford), Frank Fincham (Florida State University) And Jonathan Foster (Edith

Cowan University). Psychology, BPS Blackwell,2005

References: Clifford T.Morgan, Richard A.King, John R. Weis and John Schopler, “Introduction to Psychology”-7 th Edition.

Tata McGraw Hill Book CO. New Delhi, 1993. Ernest R.Hillgard, Richard C.Atkinson, Rita L.Atkinson, “Introduction to Psychology” – 6 th Edition, Oxford &

IBH publishing Co.Pvt.Ltd., New Delhi.

http://www.blackwellpublishing.com/intropsych/chapterlist.html











BUSINESS COMMUNICATION - I

Course Code: MHRBS 10101

Credit Units : 01

Course Objective: One cannot‘not communicate’. This course is designed to facilitate our young Amitians to communicate effectively by emphasizing on practical communication through refurbishing their existing language skills and also to bring one and all to a common take-of level.

Course Contents:

Module I: Fundamentals of communication Relevance of communicationEffective communication Models of communicationEffective use of language

Module II: Tools of communication Proficiency in English – The international Language of businessBuilding vocabulary(Denotative & connotative)Extensive vocabulary drills (Synonyms / Antonyms / Homonyms)One Word substitutionIdioms & phrasesMechanics and Semantics of sentencesWriting sentences that really communicate(Brevity, Clarity, and Simplicity)Improving the tone and style of sentences

Module III: Barriers to Effective use of languageAvoiding clichésRemoving redundanciesGetting rid of ambiguityEuphemismJargonsCode switching Note: 2 tests of 20 marks of one hour duration each will be conducted over and above the teaching hours. They will have to be programmed accordingly.

BEHAVIOURAL SCIENCE – I(SELF-DEVELOPMENT AND INTERPERSONAL SKILLS)


Credit Units : 01

Course Objective:This course aims at imparting an understanding of:Self and the process of self exploration Learning strategies for development of a healthy self esteemImportance of attitudes and their effect on work behaviorEffective management of emotions and building interpersonal competence.

Course Contents:

Module I: Understanding Self Formation of self concept Dimension of SelfComponents of selfSelf Competency

Module II: Self-Esteem: Sense of Worth Meaning and Nature of Self EsteemCharacteristics of High and Low Self EsteemImportance & need of Self EsteemSelf Esteem at workSteps to enhance Self Esteem

Module III: Emotional Intelligence: Brain Power Introduction to EIDifference between IQ, EQ and SQRelevance of EI at workplace Self assessment, analysis and action plan

Module IV: Managing Emotions and Building Interpersonal Competence Need and importance of Emotions Healthy and Unhealthy expression of emotionsAnger: Conceptualization and CycleDeveloping emotional and interpersonal competenceSelf assessment, analysis and action plan

Module V: Leading Through Positive Attitude Understanding Attitudes Formation of AttitudesTypes of AttitudesEffects of Attitude on BehaviorPerceptionMotivationStressAdjustmentTime ManagementEffective PerformanceBuilding Positive Attitude

Module VI: End-of-Semester Appraisal Viva based on personal journal

Assessment of Behavioral change as a result of trainingExit Level Rating by Self and Observer

Text & References:

Towers, Marc: Self Esteem, 1st Edition 1997, American Media Pedler Mike, Burgoyne John, Boydell Tom, A Manager’s Guide to Self-Development: Second edition,

McGraw-Hill Book company. Covey, R. Stephen: Seven habits of Highly Effective People, 1992 Edition, Simon & Schuster Ltd., Khera Shiv: You Can Win, 1st Edition, 1999, Macmillan Gegax Tom, Winning in the Game of Life: 1st Edition, Harmony Books Chatterjee Debashish, Leading Consciously: 1998 1st Edition, Viva Books Pvt.Ltd., Dr. Dinkmeyer Don, Dr. Losoncy Lewis, The Skills of Encouragement: St. Lucie Press. Singh, Dalip, 2002, Emotional Intelligence at work; First Edition, Sage Publications. Goleman, Daniel: Emotional Intelligence, 1995 Edition, Bantam Books Goleman, Daniel: Working with E.I., 1998 Edition, Bantam Books.

FRENCH - I

Course Code: MHRFR 10101

Credit Units : 02

Course Objective: To familiarize the students with the French language with the phonetic system with the syntax with the manners with the cultural aspects

Course Contents:

Module A: pp. 01 to 37: Unités 1, 2, Unité 3 Objectif 1,2Only grammar of Unité 3: objectif 3, 4 and 5

Contenu lexical : Unité 1 : Découvrir la langue française : (oral et écrit) 1. se présenter, présenter quelqu’un, faire la connaissance des

autres, formules de politesse, rencontres 2. dire/interroger si on comprend

3. Nommer les choses

Unité 2: Faire connaissance1. donner/demander des informations sur une personne, premiers

contacts, exprimer ses goûts et ses préférences2. Parler de soi: parler du travail, de ses activités, de son pays, de sa ville.

Unité 3: Organiser son temps 1. dire la date et l’heure

Contenu grammatical : 1. organisation générale de la grammaire2. article indéfini, défini, contracté3. nom, adjectif, masculin, féminin, singulier et pluriel4. négation avec « de », "moi aussi", "moi non plus"5. interrogation : Inversion, est-ce que, qui, que, quoi, qu’est-ce

que, où, quand, comment, quel(s), quelle(s)Interro-négatif : réponses : oui, si, non

6. pronom tonique/disjoint- pour insister après une préposition7. futur proche

Examination Scheme: Components V H CT EEWeightage (%) 10 10 20 60

Text & References:

le livre à suivre : Campus: Tome 1

GERMAN - I

Course Code: MHRGR 10101

Credit Units : 02

Course Objective: To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany

Course Contents:

Module I: Introduction Self introduction: heissen, kommen, wohnwn, lernen, arbeiten, trinken, etc.All personal pronouns in relation to the verbs taught so far.Greetings: Guten Morgen!, Guten Tag!, Guten Abend!, Gute Nacht!, Danke sehr!, Danke!, Vielen Dank!, (es tut mir Leid!), Hallo, wie geht’s?: Danke gut!, sehr gut!, prima!, ausgezeichnet!,

Es geht!, nicht so gut!, so la la!, miserabel!

Module II: InterviewspielTo assimilate the vocabulary learnt so far and to apply the words and phrases in short dialogues in an interview – game for self introduction.

Module III: Phonetics Sound system of the language with special stress on Dipthongs

Module IV: Countries, nationalities and their languagesTo make the students acquainted with the most widely used country names, their nationalitie and the language spoken in that country.

Module V: Articles The definite and indefinite articles in masculine, feminine and neuter gender. All Vegetables, Fruits, Animals, Furniture, Eatables, modes of Transport

Module VI: ProfessionsTo acquaint the students with professions in both the genders with the help of the verb “sein”.

Module VII: Pronouns Simple possessive pronouns, the use of my, your, etc.The family members, family Tree with the help of the verb “to have”

Module VIII: ColoursAll the color and color related vocabulary – colored, colorful, colorless, pale, light, dark, etc.

Module IX: Numbers and calculations – verb “kosten”The counting, plural structures and simple calculation like addition, subtraction, multiplication and division to test the knowledge of numbers.“Wie viel kostet das?”

Module X: Revision list of Question pronouns W – Questions like who, what, where, when, which, how, how many, how much, etc.Examination Scheme:

Components CT-1 CT-2 H-1 + V-1 EEIWeightage (%) 15 15 10 60

Text & References:

Wolfgang Hieber, Lernziel Deutsch Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach , Deutsche Sprachlehre für Ausländer P.L Aneja , Deutsch Interessant- 1, 2 & 3 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2 Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs

SPANISH – I

Course Code: MHRSH 10101

Credit Units : 02

Course Objective:To enable students acquire the relevance of the Spanish language in today’s global context, how to greet each other. How to present / introduce each other using basic verbs and vocabulary

Course Contents:

Module IA brief history of Spain, Latin America, the language, the culture…and the relevance of Spanish language in today’s global context.Introduction to alphabets

Module IIIntroduction to ‘Saludos’ (How to greet each other. How to present / introduce each other).Goodbyes (despedidas) The verb llamarse and practice of it.

Module IIIConcept of Gender and NumberMonths of the years, days of the week, seasons. Introduction to numbers 1-100, Colors, Revision of numbers and introduction to ordinal numbers.

Module IVIintroduction to SER and ESTAR (both of which mean To Be).Revision of ‘Saludos’ and ‘Llamarse’. Some adjectives, nationalities, professions, physical/geographical location, the fact that spanish adjectives have to agree with gender and number of their nouns. Exercises highlighting usage of Ser and Estar.

Module VTime, demonstrative pronoun (Este/esta, Aquel/aquella etc)

Module VIIntroduction to some key AR /ER/IR ending regular verbs.

Examination Scheme:

Components C-1 CT2 V EEIWeightage (%) 10 20 10 60

Text & References:

Español, En Directo I A Español Sin Fronteras

JAPANESE - I

Course Code: MHRJP 10101

Credit Units : 02

Course Objective: To enable the students to learn the basic rules of grammar and Japanese language to be used in daily life that will later help them to strengthen their language.

Course Contents:

Module I: Salutations Self introduction, Asking and answering to small general questions

Module II: Cardinal NumbersNumerals, Expression of time and period, Days, months

Module III: TensesPresent Tense, Future tense

Module IV: PrepositionsParticles, possession, Forming questions

Module V: DemonstrativesInterrogatives, pronoun and adjectives

Module VI: DescriptionCommon phrases, Adjectives to describe a person

Module VII: ScheduleTime Table, everyday routine etc.

Module VIII: OutingsGoing to see a movie, party, friend’s house etc.

Learning OutcomeStudents can speak the basic language describing above mentioned topics

Methods of Private study /Self helpHandouts, audio-aids, and self-do assignments and role-plays will support classroom teaching

Examination Scheme:


Text & References:

Text: Teach yourself Japanese.

References: Shin Nihongo no kiso 1

CHINESE – I

Course Code: MHRCE 10101

Credit Units : 02

Course Objective:There are many dialects spoken in China, but the language which will help you through wherever you go is Mandarin, or Putonghua, as it is called in Chinese. The most widely spoken forms of Chinese are Mandarin, Cantonese, Gan, Hakka, Min, Wu and Xiang. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.

Course Contents:

Module IShow pictures, dialogue and retell.Getting to know each other.Practicing chart with Initials and Finals. (CHART – The Chinese Phonetic Alphabet Called “Hanyu Pinyin” in Mandarin Chinese.)Practicing of Tones as it is a tonal language.Changes in 3rd tone and Neutral Tone.

Module IIGreetings Let me IntroduceThe modal particle “ne”.Use of Please ‘qing” – sit, have tea ………….. etc.A brief self introduction – Ni hao ma? Zaijian!Use of “bu” negative.

Module IIIAttributives showing possessionHow is your Health? Thank youWhere are you from?A few Professions like – Engineer, Businessman, Doctor, Teacher, Worker.Are you busy with your work?May I know your name?

Module IVUse of “How many” – People in your family?Use of “zhe” and “na”.Use of interrogative particle “shenme”, “shui”, “ma” and “nar”.How to make interrogative sentences ending with “ma”.Structural particle “de”.Use of “Nin” when and where to use and with whom. Use of guixing.Use of verb “zuo” and how to make sentences with it.

Module VFamily structure and Relations.Use of “you” – “mei you”.Measure wordsDays and Weekdays.Numbers.Maps, different languages and Countries.

Examination Scheme:

Components V H CT EEIWeightage (%) 10 10 20 60

Text & References: “Elementary Chinese Reader Part I” Lesson 1-10

OPERATIONS & QUALITY MANAGEMENT

Course Code: MHROM 10201

Credit Units : 04

Course Objective:To get acquainted with the basic aspects of Production/Operations Management. The course attempts to discuss various important concepts of Operations Management and also to study its interrelationship with other functional areas of management. The aim is also to introduce the students to the basic concepts of total quality management and to tell them how the focus of TQM has become so important for all companies in recent times.

Course Contents: Module I: History and Overview of Operations Management Types of Production Process. Design of Production Processes Capacity Requirement Planning

Module II: Location Planning Facilities Layout Planning

Module III: Forecasting Techniques Project Management through PERT/CPM. Inventory Management: Deterministic and Probabilistic Models

Module IV: Quality AssuranceMaintenance Management

TOTAL QUALITY MANAGEMENT

Module I: Meaning of "Quality" Orientation to Customer Satisfaction and Scope of TQM or TQC. Basics and Imperatives of TQM

Module II: Cost of Quality and its Relevance to TQMConcept of Kaizen and Continuous Improvement. Issues on Quality by Demming, Crosby, Taguchi, Juran and Other Experts.

Module III: Introduction to Quality Management System and ISO-9000 Clauses of ISO 9000 Process Improvement - Problem Solving, Juran's Approach, Project by Project Quality Improvement, Introduction to SPC, Quality Improvement Tools and Exercises

Module IV: Peoples Issues in TQMLeadership Issues, Total Employee Involvement, 5S Concept. Quality Circles and its Relevance

Examination Scheme:


Text & References

Text:

Adam E.E., Jr and Ebert R.J., Production and Operations Management: Concepts, Models and Behavior, 5th Ed. Prentice Hall of India, 1997.

Buffa E.S. and Sarin R.K., Modern Production Operations Management, 8th Ed. John Wiley & Sons, 1994.

References: Brown S., Lamming R., Bessant J. and Jones P., Strategic Operations Management,. Butterworth Heinmann, 1 st

Edition, 2000. Dilworth J.B., Operations Management, McGraw-Hill International Editors, 1992. Krajewski L.J. & Ritzman L.P.,Operations Management: Strategy and Analysis,. Addison-Wesley, 4th Ed, 1996. Lee S.M. & Schniederzans M.J., Operations Management,. All India Publishers & Distributers, 1st Ed, 1997. Slack, Chambers, Hardland, Harrison, Johnston, Operations Management, Pitman Publishing, 1995. Waters D., Operations Management: Producing goods and services, Addison-Wesley, 1996.

PERFORMANCE MANAGEMENT


Credit Units : 03

Course Objective:In today’s competitive world, the key to success lies in high performance. This course will help them understand the significance of appraisal for an organization and individual. It will develop an understanding of various P.A. tools and this applications further it will develop a right perspective in them towards managing and improving performance.

Course Contents:

Module I: Overview of Performance ManagementEmployee Motivation & Needs (Vrooms & Adam theory of Motivation)Performance Appraisal: The past & the futureHuman Resource Development & Performance AppraisalPlanning Performance & Role Clarity, Accountability and Effectiveness

Module II: Process of Performance AppraisalMeasuring Performance Appraisal – Objectives & IndicatorsMethods of Appraisal – Contemporary & Modern methodsCompetency mapping & potential appraisal – Case studiesPerformance feedback & counseling

Module III: 360 degree Feedback Definition, methodology, advantages/disadvantages of Feedback, RSDR Model, Criteria for success, Experiences in 360 appraisals.

Module IV: Performance Management in applicationPerformance Management and developmentPerformance Management and PayCreating High Performance organization.

Module V: Emerging Concerns & Performance ManagementPerformance Management and ESOPIndian experience in Performance ManagementAppraisal for future – going beyond tangible performance.Performance Management practices – Live Projects

Examination Scheme:


Text & References:

Text: Baldvin Kieran : Managing Individual Performance Armstrong Michael and Berron Angela (Jaico) : Performance Management

References: Cartin Thomas J : Principles & Practices of organization performance Excellence Fisher M : Performance Appraisal Newman Milkovich : Compensation

Modi B K : Performance – A Manager’s challenge Rao T V : 360 deg Feedback Rao Pareek : Redesigning P A System Watling Brian : The degree Appraisal checklist

SOCIAL AND INDUSTRIAL PSYCHOLOGY


Credit Units : 03

Course Objective:The Objectives of this course are to understand human behavior in social and industrial settings. A student will be able to comprehend the causes of behavior as well as the methods of improvement by going through this course.

Course Contents:

Module I: Social and Industrial Psychology Definition, Nature and Background.

Module II: Social Perception Non-Verbal Communication, theories of Attribution, Impression formation and impression management.

ModuleIII: Social IdentitySelf Concept, Self-esteem, Self-efficacy, Self-monitoring and self-focusing.

Module IV: Social InfluenceConformity, Compliance and Obedience.

Module V: Interviews, Application Blanks and ReferencesThe interview, Application blanks and biographical inventories, References and background investigations.

Module VI: Employment TestingTesting abilities, Testing personality, Testing skills and achievements, Using and not using tests.

Module VII: Safety PsychologySafety management and safety psychology, Differential accident liability.

Examination Scheme


Text & References:

Text: Robert A. Baron and Donn Byrne, “Social Psychology: Understanding Human Interactions”, New Delhi,

Prentice Hall of India, 7th Ed.,1995. John B. Miner, “Industrial - Organizational Psychology”, Singapore, McGraw-Hill, 1992.

References: S.C. Tailor, L.A. Peplau and D.O. Sears, “Social Psychology”, New Jersey, Prentice Hall Inc., 7th Ed.,1995.

HUMAN RESOURCE MANAGEMENT


Credit Units : 03

Course Objective:The objectives of this course are to help the students develop an understanding of the dimensions of the management of human resources, with particular reference to HRM policies and practices in India. Attention will also be paid to help them develop their communication and decision making skills through case discussions, role plays etc.

Course Contents:

Module I: Fundamentals of HRMIntroduction, Concept and Functions, Personnel to HRM, HRM Models.

Module II: The Human Resource OrganizationStructure of Human Resource Management, Role and Responsibilities of the Human Resource Manager. Human Resource Policies - Formulation and Essentials of Sound HR Policies.

Module III: Acquisition of Human ResourcesObjectives, Policies and Process of Human Resource Planning, Job Analysis, Job Description, Job Specification, Recruitment, Selection, Induction, Placement, Promotion and Transfer.

Module IV: Development of Human ResourcesLearning, Training, Training and Development, Evaluation and Performance Appraisal.

Module V: Maintenance of Human ResourcesCompensation, Job Evaluation, Designing and Administering the Wage and Salary Structure, Grievance Procedure and Handling.

Module VI: Separation ProcessesTurnover, Retirement, Layoff, Retrenchment and Discharge, VRS.

Module 7: Emerging Trends and Challenges in HRMIncreased concern for HRM, Removal of termination as a threat, Bimodal workforce, Lean and Mean organization, Dual career couples, Benefits and health, working at Home , employee and ergonomics and Decline of unions. Examination Scheme:


Text & References:

Text: David S. Decenzo and Stephen P. Robbins, Personnel/Human Resource Management, Prentice Hall, New

Delhi.

References: William B. Werther Jr. and Keith Davis, Human Resources and Personnel Management, McGraw Hill,

Singapore, 4th Ed.,1993 . Arun Monappa and Mirza S. Saiyadain, Personnel Management, Tata Mc-Graw Hill, New Delhi 1995. P Subba Rao, Essentials of Human Resource Management and Industrial Relations: Text, Cases and

Games, Himalaya, Mumbai ,2000. Biswajeet Patanayak, Human Resource Management, Prentice Hall India, New Delhi 2001.

MARKET RESEARCH AND REPORT PREPARATION

Course Code: MHRRM 10201

Credit Units : 04

Course Objective: To provide an exposure to the students pertaining to the nature and extent of research orientation, which they

are expected to possess when they enter the industry as practitioners. To give them an understanding of the basic techniques and tools of marketing research. To train the students in evaluating and developing the marketing information system.

Course Contents:

Module INature and scope of marketing research: Marketing research as input in decision making process, Marketing research and marketing information system. Applications of marketing research, Planning a research project: Problem identification and formulation. Research Design: Exploratory, Descriptive and Experimental research designs, Market research on the Internet

Module IIData collection methods: Observation Methods and Questionnaire Method, Questionnaire Design: Steps in constructing a questionnaire, types of questions, Attitude measurement and Scaling techniques: Ratio, interval, ordinal and nominal scales. Likert’s scale, Thurstone scale, Semantic differentiation method etc. Projective techniques. Multidimensional scaling and perceptual mapping, Sampling decisions: Sampling frame, sample selection methods- Probability and non- probability, sample size, Application of sampling methods to marketing problems.

Module IIIData collection and field force: Field work procedure. Common sources of error in the field work. Minimizing fieldwork errors, Tabulation of the collected data

Module IVData analysis-I: Tests of significance Z, t, F and chi-square, Data analysis-II: Correlation and Regression techniques, Data analysis-III: Over-view of Multivariate Techniques-Factor analysis, conjoint analysis, Cluster analysis, Research presentation and Research process evaluation: Report writing- Types of research report. Evaluation of the research procedure, selected applications of marketing research: Identifying market segments, Product research, Advertising research

Module V: Reporting the Results:Pre-Writing Considerations, Format of the Marketing research report, Common Problems Encountered when preparing the marketing research report. Presenting the Research Report

Examination Scheme

Component Codes P C CT EEWeightage (%) 10 10 20 60

Text and References:

Text: Boyd, Harper W; Westphall, Ralph and Stasch, Stanely F, Market Research- Text and Cases, Latest Edition,

Richard D. Irwin, Inc.Homewood, Illinois Aaker, David A; Kumar,V and George S. 1999, Marketing Research, Sixth Edition, Jhon Wiley And Sons

References: Luck, David J And Rubin, Ronald S, Marketing Research, Seventh Edition, Prentice Hall Of India Beri, Gc., Marketing Research, Second Edition, Tata McGraw Hill

Thomas H. Wancott and R. Wancott, Introductory Statistics for Business and Economics, John Wiley And Sons, New York.

Pal E. Green and Yorum Wind, New Ways To Measure Consumer Judgements, Harvard Bsiness Review 53,August 1975

LIST OF CASESRoyal Bank of IndiaStandard Motor CorporationVero cycles Chocovita DrinkDecaffinated coffeeCasual shoe caseIndian PaintsIndian HotelsSurya Roshni case

SOFTWARE: Students can use STATVIEW and SPSS 10.0 for analyzing the data for marketing research.The software is available in the computer lab.

BUSINESS ENVIRONMENT AND LAW

Course Code: MHRLW 10201

Credit Units : 04

Course Objective:The objective of this course is to develop in students the understanding of the role of business environment in general and the legal environment in particular in management decision making. It aims at giving insight into various Business and Economic Laws so that the students are able to interpret the provisions of some of the important laws and apply the same in commercial and industrial organizations.

Course Contents:

Module I: Legal Environment of Business Environment of Business, Its importance, Change in business environment consequent to economic reform, industrial policy, trade policy, macro reform, MNC’s role, financial services, private sector, Legal environment of business.

Module II: Indian Contract Act, 1872Nature and kinds of Contracts, Concepts related to offer, Acceptance and Consideration, Principles Governing Capacity of Parties and Free Consent, Legality of Objects, Performance and Discharge of Contract, Breach of Contract and its Remedies, Basic Elements of Law Relating to Agency, Guarantee and Pledge.

Module III: Law of TortsMeaning of tort – Contractual and Tortious Liability, Application of Tortious Liability in Business Situations.

Module IV: Indian Sale of Goods Act, 1930Sale and Agreement to Sell, Hire Purchase – Pledge – Mortgage – Hypothecation Lease, Goods – Different types of Goods, Passing of Property in Goods, Conditions and Warranties, Doctrine of Caveat emptor, Rights of an unpaid Seller.

Module V: Negotiable Instruments Act, 1881Meaning of Negotiability and Negotiable Instruments – Cheques Bill of Exchange and Promissory Note – Crossing of Cheques – Endorsement – Dishonour of Cheques.

Module VI: Elements of Company Law Meaning and types of companies, Formation of a company, Memorandum and Articles of Association, Prospectus and Issue of Shares, Share Capital and Shareholders, Company Meetings and Proceedings, Powers and Liabilities of Directors and Winding up of Company.

Module VII: Miscellaneous ActsConsumer Protection Act, 1986 – Need for Consumer Protection, Intellectual Property Laws (IPR) – Overview of Law & Procedure relating to Patents , Trade marks & Copyrights, Infringement, Provisions of Central Sales Tax Act and Central Excise Act & Customs Act 1962, Provisions of Income Tax Act relating to individuals, Calculation of Tax Liability under the head Salary Income.

Examination Scheme:


Text & References:

Gulshan S. S, Elements of Mercantile Law, Excel Books, N. Delhi Suresh Bedi, Business Environment, Excel Books, N. Delhi

FINANCIAL MANAGEMENT

Course Code: MHRFN 10201

Credit Units : 04

Course Objective:The objective of this course is to develop an understanding of short-term and long-term financial decisions of a firm and various financial tools used in taking these decisions. It is also aimed to develop the understanding of the financial environment in which a company operates and how it copes with it.

Course Contents:

Module I: IntroductionA Framework for Financial Decision-Making- Financial Environment, Changing Role of Finance Managers, Objectives of the firm

Module II: Valuation ConceptsTime Value of Money, Risk and Return, Financial and Operating Leverage

Module III: Financing DecisionsCapital Structure and Cost of Capital, Marginal Cost of Capital

Module IV: Capital BudgetingEstimation of Cash Flows, Criteria for Capital Budgeting Decisions, Issues Involved in Capital Budgeting, Risk analysis in Capital Budgeting – An Introduction

Module V: Working Capital Management Factors Influencing Working Capital Policy, Operating Cycle Analysis, Management of Inventory, Management of Receivables, Management of Cash and Marketable Securities, Financing of Working Capital.

Module VI: Dividend Policy DecisionsAn introduction: Different Schools of Thought on Dividend Policy

Examination Scheme:


Text & References:

Text: Chandra, P. 2006, Financial Management: Theory and Practice, 6th Ed., Tata McGraw Hill.

References: Damodaran, A. 2004, Corporate Finance: Theory and Practice, 2nd Ed., Wiley & Sons. Van Horne, J.C. 2006, Financial Management and Policy, 12th Ed., Prentice Hall of India. Brearly, R. A. and Myers, S. C. 2006, Principles of Corporate Finance, 8th Ed., Tata McGraw Hill Pike, R and Neale, B. 1998, Corporate Finance and Investment: Decisions and Strategies, Prentice Hall of India Rustagi, R.P. 1999, Financial Management: Theory, Concepts and Problems, Galgotia Publishing Company. Pandey, I.M. 1999, Financial Management, 9th Ed., Vikas Publishing House

BUSINESS COMMUNICATION - II


Credit Units : 01

Course Objective: This course is designed to hone the PR skills of the budding managers and enable them to be an integral part of the corporate communication network. The Verbal Communication (oral and written) will be the lingua franca of this endeavour.

Course Contents:

Module I: Communication in PracticeVerbal Communication Communication Networks Developing writing skillsInter- office communicationThe business lettersE mail – Netiquette(etiquette on the mail)Intra- office communicationMemosNoticesCircularsAgenda and MinutesBusiness Report writingResume writing

Module II: Cross Functional Communication Marketing/ Integrated marketing communicationProject management communicationHuman Resource communicationFinancial Communication

Module III: Communication for Public RelationsFunctions and activities of PRReputation ManagementBuilding Corporate Image and IdentityNegotiation Techniques

Note: 2 tests of 20 marks of one hour duration each will be conducted over and above the teaching hours. They will have to be programmed accordingly.

BEHAVIOURAL SCIENCE - II

(BEHAVIOURAL COMMUNICATION AND RELATIONSHIP MANAGEMENT)


Credit Units : 01

Course Objective:This course aims at imparting an understanding of:Process of Behavioral communicationAspects of interpersonal communication and relationshipManagement of individual differences as important dimension of IPR

Course Contents:

Module I: Behavioral Communication Scope of Behavioral CommunicationProcess – Personal, Impersonal and Interpersonal CommunicationGuidelines for developing Human Communication skillsRelevance of Behavioral Communication in relationship management

Module II: Managing Individual Differences in Relationships PrinciplesTypes of issuesApproachesUnderstanding and importance of self disclosureGuidelines for effective communication during conflicts

Module III: Communication Climate: Foundation of Interpersonal Relationships Elements of satisfying relationshipsConforming and Disconfirming CommunicationCulturally Relevant CommunicationGuideline for Creating and Sustaining Healthy Climate

Module IV: Interpersonal Communication Imperatives for Interpersonal CommunicationModels – Linear, Interaction and TransactionPatterns – Complementary, Symmetrical and ParallelTypes – Self and Other OrientedSteps to improve Interpersonal Communication

Module V: Interpersonal Relationship Development Relationship circle – Peer/ Colleague, Superior and SubordinateInitiating and establishing IPREscalating, maintaining and terminating IPRDirect and indirect strategies of terminating relationshipModel of ending relationship

Module VI: End-of-Semester Appraisal Viva based on personal journalAssessment of Behavioral change as a result of trainingExit Level Rating by Self and Observer

Text & References:

Vangelist L. Anita, Mark N. Knapp, Inter Personal Communication and Human Relationships: Third Edition, Allyn and Bacon

Julia T. Wood. Interpersonal Communication everyday encounter Simons, Christine, Naylor, Belinda: Effective Communication for Managers, 1997 1st Edition Cassell Harvard Business School, Effective Communication: United States of America Beebe, Beebe and Redmond; Interpersonal Communication, 1996; Allyn and Bacon Publishers.

FRENCH - II


Credit Units : 02

Course Objective: To enable the students to overcome the fear of speaking a foreign language and take position as a foreigner

speaking French. To make them learn the basic rules of French Grammar.

Course Contents:

Module A : pp.38 – 47 : Unité 3 : Objectif 3, 4, 5. 6

Module B: pp. 47 to 75 Unité 4, 5

Contenu lexical: Unité 3 : Organiser son temps

1. donner/demander des informations sur un emploi du temps, un horaire SNCF – Imaginer un dialogue2. rédiger un message/ une lettre pour … i) prendre un rendez-vous/ accepter et confirmer/ annuler ii) inviter/accepter/refuser3. Faire un programme d’activitésimaginer une conversation téléphonique/un dialogue Propositions- interroger, répondre

Unité 4: Découvrir son environnement1. situer un lieu2. s’orienter, s’informer sur un itinéraire.3. Chercher, décrire un logement4. connaître les rythmes de la vie

Unité 5 : s’informer1. demander/donner des informations sur un emploi du temps passé.

2. donner une explication, exprimer le doute ou la certitude.3. découvrir les relations entre les mots4. savoir s’informer

Contenu grammatical: 1. Adjectifs démonstratifs 2. Adjectifs possessifs/exprimer la possession à l’aide de : i. « de » ii. A+nom/pronom disjoint 3. Conjugaison pronominale – négative, interrogative - construction à l'infinitif 4. Impératif/exprimer l’obligation/l’interdiction à l’aide de « il faut…. »/ «il ne faut pas… » 5. passé composé 6. Questions directes/indirectes


Text & Reference :


GERMAN – II


Credit Units : 02

Course Objective: To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in GermanyIntroduction to Grammar to consolidate the language base learnt in Semester I

Course Contents:

Module I: Everything about Time and Time periodsTime and times of the day.Weekdays, months, seasons. Adverbs of time and time related prepositions

Module II: Irregular verbsIntroduction to irregular verbs like to be, and others, to learn the conjugations of the same, (fahren, essen, lessen, schlafen, sprechen und ähnliche).

Module III: Separable verbsTo comprehend the change in meaning that the verbs undergo when used as suchTreatment of such verbs with separable prefixes

Modules IV: Reading and comprehensionReading and deciphering railway schedules/school time table Usage of separable verbs in the above context

Module V: Accusative caseAccusative case with the relevant articlesIntroduction to 2 different kinds of sentences – Nominative and Accusative

Module VI: Accusative personal pronounsNominative and accusative in comparisonEmphasizing on the universal applicability of the pronouns to both persons and objects

Module VII: Accusative prepositions Accusative propositions with their useBoth theoretical and figurative use

Module VIII: DialoguesDialogue reading: ‘In the market place’

‘At the Hotel’

Examination Scheme:


Text & References:

Wolfgang Hieber, Lernziel Deutsch Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach , Deutsche Sprachlehre für Ausländer P.L Aneja , Deutsch Interessant- 1, 2 & 3

Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2 Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs

SPANISH – II


Credit Units : 02

Course Objective:To enable students acquire more vocabulary, grammar, Verbal Phrases to understand simple texts and start describing any person or object in Simple Present Tense.

Course Contents:

Module IRevision of earlier modules.

Module IISome more AR/ER/IR verbs. Introduction to root changing and irregular AR/ER/IR ending verbs

Module IIIMore verbal phrases (eg, Dios Mio, Que lastima etc), adverbs (bueno/malo, muy, mucho, bastante, poco).Simple texts based on grammar and vocabulary done in earlier modules.

Module IVPosessive pronouns

Module VWriting/speaking essays like my friend, my house, my school/institution, myself….descriptions of people, objects etc, computer/internet related vocabulary

Examination Scheme:

Components C-1 CT2 V EEI

Weightage (%) 10 20 10 60

Text & References:

Español, En Directo I A, Español Sin Fronteras

JAPANESE - II Course Code: MHRJP 10201

Credit Units : 02

Course Objective: To enable the students to converse in the language with the help of basic particles and be able to define the situations and people using different adjectives.

Course Contents:

Module I: Verbs Transitive verbs, intransitive verbs

Module II: More prepositions More particles, articles and likes and dislikes.

Module III: Terms used for instructionsNo parking, no smoking etc.

Module IV: AdverbsDifferent adverbial expression.

Module V: Invitations and celebrationsGiving and receiving presents, Inviting somebody for lunch, dinner, movie and how to accept and refuse in different ways

Module VI: Comprehension’sShort essay on Family, Friend etc.

Module VII: ConversationsSituational conversations like asking the way, At a post office, family

Module VIII: Illness Going to the doctor, hospital etc.

Learning OutcomeStudents can speak the language describing above-mentioned topics.

Methods of Private study /Self helpHandouts, audio-aids, and self-do assignments.Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.

Examination Scheme:


Weightage (%) 10 20 10 60

Text & References:



CHINESE – II


Credit Units : 02

Course Objective:Chinese is a tonal language where each syllable in isolation has its definite tone (flat, falling, rising and rising/falling), and same syllables with different tones mean different things. When you say, “ma” with a third tone, it mean horse and “ma” with the first tone is Mother. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.

Course Contents:

Module IDrillsPractice reading aloudObserve Picture and answer the question.Tone practice.Practice using the language both by speaking and by taking notes.Introduction of basic sentence patterns.Measure words.Glad to meet you.

Module IIWhere do you live? Learning different colors.Tones of “bu”Buying things and how muchit costs?Dialogue on change of Money.More sentence patterns on Days and Weekdays.How to tell time. Saying the units of time in Chinese. Learning to say useful phrases like – 8:00, 11:25, 10:30 P.M. everyday, afternoon, evening, night, morning 3:58, one hour, to begin, to end ….. etc.Morning, Afternoon, Evening, Night.

Module IIIUse of words of location like-li, wais hang, xiaFurniture – table, chair, bed, bookshelf,.. etc.Description of room, house or hostel room.. eg what is placed where and how many things are there in it?Review Lessons – Preview Lessons.Expression ‘yao”, “xiang” and “yaoshi” (if).Days of week, months in a year etc.I am learning Chinese. Is Chinese difficult?

Module IVCounting from 1-1000Use of “chang-chang”.Making an Inquiry – What time is it now? Where is the Post Office?Days of the week. Months in a year.Use of Preposition – “zai”, “gen”.Use of interrogative pronoun – “duoshao” and “ji”.“Whose”??? Sweater etc is it?Different Games and going out for exercise in the morning.

Module VThe verb “qu”Going to the library issuing a book from the libraryGoing to the cinema hall, buying tickets

Going to the post office, buying stampsGoing to the market to buy things.. etcGoing to the buy clothes …. Etc.Hobby. I also like swimming.Comprehension and answer questions based on it.

Examination Scheme:

Components V H CT EEIWeightage (%) 10 10 20 60

Text & References:

“Elementary Chinese Reader Part I” Lesson 11-20

STRATEGIC MANAGEMENT

Course Code: MHRGM 20301

Credit Units: 04

Course Objective:The objective of this course is to develop an understanding of: The integrative role of all areas of management in business. The prescriptive and descriptive ideas of theorist’s practitioners and researchers in the field. The principles of management and their relevance in business. The methods and techniques of strategic choice and strategic implementation over different industries Measurement of performance in various business and effect of strategies Difference between traditional and contemporary business management

Course Contents:

Module I: IntroductionConcept of Planning, Evolution of Strategic Management, Corporate Strategy, Patterns of Strategy Development, Levels of Strategy, Competitive scope and value chain

Module II: Strategic AnalysisMission, Vision and Business Definition, Environmental Threat and Opportunity Profile (ETOP), Industry Analysis, Strategic Advantage Profile (SAP), Competitor analysis, market analysis, environmental analysis and dealing with uncertainty, scenario analysis and SWOT Analysis.

Module III: Strategic ChoiceTraditional Approach - Strategic Alternatives, Various models like BCG, GE Nine Cell Matrix, Hofer’s Model, Strickland’s Grand Strategy Selection Matrix, Basis of Choice; Michael Porter’s Approach - Generic competitive strategies, Cost advantage, differentiation, technology and competitive advantage, substitution, competitor, complementary products and competitive advantage, strategic vision vs. strategic opportunism, Coevolving and patching.

Module IV: Offensive and Defensive Competitive StrategiesIndustry scenarios, advantages and disadvantages of defensive strategies, advantages and disadvantages of offensive strategies.

Module VI: Strategic ImplementationOperationalizing Strategy, Institutionalizing Strategy, Strategic Control, Balanced Scorecard – Concepts and applications in strategy implementation.

Examination Scheme:


Text & References:

Text: Azhar Kazmi, Business Policy and Strategic Management, 2nd Edition., Tata McGraw Hill. Kaplan Robert & Norton David P., 2001, Strategic Focused Organization, 1st Ed., Harvard Business School

Press.

References: Pearce John A & Robinson R B, 1977, Strategic Management: Strategy Formulation and Implementation, 3rd

Ed., A.I.T.B.S. Publishers & Distributors. Aaker David, Strategic Market Management, 8th Ed., John Wiley and Sons

Regular reading of all latest Business Journals : HBR, Strategist, Business World, Business India, Business Today.

Porter Michael, Competitive Advantage: Creating and sustaining superior performance, Free press. Thomson & Strickland, Business Policy and Strategic Management, 14th Ed., Tata Mc Graw Hill

MANAGERIAL COMPETENCIES & CAREER DEVELOPMENT


Credit Units: Non Credit Course

Course Objective:In this course, students will actively learn and practice job-related skills vital to becoming a successful manager in contemporary organizations. Class sessions will consist of diverse exercises, self-assessments, role plays, etc., which help students’ evaluate and develop their skills. It will help the students to perform well at an acceptable entry level in each skill area; and better interact with other students, faculty, alumni and industry professionals.

Course Contents:

Module I: Introduction to Managerial CompetenciesBusiness Service Performance Management and Future Managers, managerial Competencies. Values for managerial effectiveness and competencies in career development. Individual career goals and action plan.

Module II: Identification of Career Opportunities in Various IndustriesIndustry scenario and identifying career opportunities. Key position competencies at entry level in different industries and growth prospects. Career Recruitment / selection processes in various industries and companies.

Module III: Career Development ProcessDiagnostic instruments. Steps in career Development, Career Counseling. Seeking, giving and receiving face-to-face feedback. Strategies for improving managerial competencies. Opportunities and tactics for developing managerial competencies.

Module IV: Developing Skills for Career ProspectsHow to succeed in interviews, Mock interviews and GDs. Special focus areas. Career Clusters, Role of Mentor in career development. Importance of Entrepreneurial and leaderrship skills in career development.

Module V: Enhancing Learning through Experience SharingExperience sharing of successful industry professionals, entrepreneurs, alumni and career specialists.

Examination Scheme:


Text & References: Kolb, Osland, & Rubin, Organizational Behavior, Prentice Hall, 1995 Greenhaus ,Career Management , Thompson Learning,India,New Delhi, 2004

SUMMER INTERNSHIP

Course Code: MHRSI 20350

Credit Units: 09

Course Objective:Summer Internship exposes students to new analytical and technical skills to communicate with and to seek information from the professional people. The educational process in the internship course seeks out and focuses attention on many latent attributes. These attributes are intellectual ability, professional judgment and decision making ability, inter-disciplinary approach, skills for data handling, ability in written and oral presentation, sense of responsibility etc.

Examination Scheme:

Continuous Evaluation by faculty guide 15%

Continuous evaluation by CRC 15%

Feedback from industry guide 35%

Report, Presentation & Viva Voce 35%

TOTAL 100%

BUSINESS COMMUNICATION - III


Credit Units: 01

Course Objective: ‘Actions speak louder than words.’ Every business communicator needs to understand the nuances of ‘body language and voice.’ This course is designed to enable the young Amitian to decipher the relevance of Kinesics, Proxemics and Para Language that cater to the fundamental requirements of effective business presentations and speeches.

Course Contents:

Module I: Non- Verbal Communication Principles of nonverbal communicationKinesicsProxemicsParalanguage and visible code

Module II: Speaking SkillsPronunciation drills (Neutralizing regional pulls)Conversational EnglishGuidelines to an effective presentation

Module III: Interviews and GDs

Note: 1 written test of 20 marks of one hour duration will be conducted. Also, each student will be required to make a presentation for 20 marks over and above the teaching hours. They will have to be programmed accordingly.

BEHAVIOURAL SCIENCE - III(LEADING THROUGH TEAMS)


Credit Units: 01

Course Objective:This course aims to enable students to: Understand the concept and building of teams; Manage conflict and stress within team; Facilitate better team management and organizational effectiveness through universal human values.

Course Contents:

Module I: Teams: An Overview Team Design Features: team vs. groupEffective Team Mission and VisionLife Cycle of a Project TeamRationale of a Team, Goal Analysis and Team Roles

Module II: Team & Sociometry Patterns of Interaction in a TeamSociometry: Method of studying attractions and repulsions in groupsConstruction of sociogram for studying interpersonal relations in a Team

Module III: Team Building Types and Development of Team Building Stages of team growthTeam performance curveProfiling your Team: Internal & External DynamicsTeam Strategies for organizational visionTeam communication

Module IV: Team Leadership & Conflict ManagementLeadership styles in organizationsSelf Authorized team leadershipCauses of team conflictConflict management strategiesStress and Coping in teams

Module V: Global Teams and Universal Values Management by values Pragmatic spirituality in life and organizationBuilding global teams through universal human values Learning based on project work on Scriptures like Ramayana, Mahabharata, Gita etc.


Text & References:

Organizational Behaviour, Davis, K. Hoover, Judhith D. Effective Small Group and Team Communication, 2002,Harcourt College Publishers LaFasto and Larson: When Teams Work Best, 2001, Response Books (Sage), New Delhi Dick, Mc Cann & Margerison, Charles: Team Management, 1992 Edition, viva books J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996); Pfeiffer &

Company Smither Robert D.; The Psychology of Work and Human Performance, 1994, Harper Collins College Publishers

FRENCH - III


Credit Units: 02

Course Objective: To provide the students with the know-how To master the current social communication skills in oral and in written. To enrich the formulations, the linguistic tools and vary the sentence construction without repetition.

Course Contents:

Module B: pp. 76 – 88 Unité 6Module C: pp. 89 to103 Unité 7

Contenu lexical: Unité 6 : se faire plaisir1. acheter : exprimer ses choix, décrire un objet (forme, dimension, poids et

matières) payer2. parler de la nourriture, deux façons d’exprimer la quantité, commander un

repas au restaurant 3. parler des différentes occasions de faire la fête

Unité 7 : Cultiver ses relations

1. maîtriser les actes de la communication sociale courante (Salutations, présentations, invitations, remerciements)2. annoncer un événement, exprimer un souhait, remercier, s’excuser par écrit.3. caractériser une personne (aspect physique et caractère)

Contenu grammatical : 1. accord des adjectifs qualificatifs2. articles partitifs3. Négations avec de, ne…rien/personne/plus4. Questions avec combien, quel…5. expressions de la quantité

6. ne…plus/toujours - encore 7. pronoms compléments directs et indirects

8. accord du participe passé (auxiliaire « avoir ») avec l’objet direct9. Impératif avec un pronom complément direct ou indirect10. construction avec « que » - Je crois que/ Je pense que/ Je sais que


Text & References:


GERMAN - III


Credit Units: 02

Course Objective: To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany

Course Contents:

Module I: Modal verbsModal verbs with conjugations and usageImparting the finer nuances of the language

Module II: Information about Germany (ongoing)Information about Germany in the form of presentations or “Referat”– neighbors, states and capitals, important cities and towns and characteristic features of the same, and also a few other topics related to Germany.

Module III: Dative caseDative case, comparison with accusative caseDative case with the relevant articlesIntroduction to 3 different kinds of sentences – nominative, accusative and dative

Module IV: Dative personal pronouns Nominative, accusative and dative pronouns in comparison

Module V: Dative prepositions Dative preposition with their usage both theoretical and figurative use

Module VI: DialoguesIn the Restaurant, At the Tourist Information Office,A tlelphone conversation

Module VII: Directions Names of the directions Asking and telling the directions with the help of a roadmap

Module VIII: ConjunctionsTo assimilate the knowledge of the conjunctions learnt indirectly so far

Examination Scheme:


Text & References:

Wolfgang Hieber, Lernziel Deutsch Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach , Deutsche Sprachlehre für Ausländer P.L Aneja , Deutsch Interessant- 1, 2 & 3 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2 Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs

SPANISH – III


Credit Units: 02

Course Objective:To enable students acquire knowledge of the Set/definite expressions (idiomatic expressions) in Spanish language and to handle some Spanish situations with ease.

Course Contents:

Module I Revision of earlier semester modulesSet expressions (idiomatic expressions) with the verb Tener, Poner, Ir….Weather

Module IIIntroduction to Gustar…and all its forms. Revision of Gustar and usage of it

Module IIITranslation of Spanish-English; English-Spanish. Practice sentences.How to ask for directions (using estar)Introduction to IR + A + INFINITIVE FORM OF A VERB

Module IVSimple conversation with help of texts and vocabularyEn el restauranteEn el institutoEn el aeropuerto

Module VReflexives

Examination Scheme:


Weightage (%) 10 20 10 60

Text & References:

Español, En Directo I A Español Sin Fronteras -Nivel Elemental

JAPANESE - III


Credit Units: 02

Course Objective: To enable the students to converse in the language with the help of basic verbs and to express themselves effectively and narrate their everyday short encounters. Students are also given projects on Japan and Japanese culture to widen their horizon further.Note: The Japanese script is introduced in this semester.

Course Contents:

Module I: VerbsDifferent forms of verbs: present continuos verbs etc

Module II More Adverbs and adverbial expressions

Module III: CountersLearning to count different shaped objects,

Module IV: TensesPast tense, Past continuous tense.

Module V: Comparison Comparative and Superlative degree

Module VI: Wishes and desiresExpressing desire to buy, hold, possess. Usage in negative sentences as well. Comparative degree, Superlative degree.

Module VII: AppointmentOver phone, formal and informal etc.

Learning OutcomeStudents can speak the language and can describe themselves and situations effectively They also gain great knowledge in terms of Japanese lifestyle and culture, which help them at the time of placements.

Methods of Private study /Self helpHandouts, audio-aids, and self-do assignments.Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.

Examination Scheme:


Weightage (%) 10 20 10 60

Text & References:



CHINESE – III


Credit Units: 02

Course Objective:Foreign words are usually imported by translating the concept into Chinese, the emphasis is on the meaning rather than the sound. But the system runs into a problem because the underlying name of personal name is often obscure so they are almost always transcribed according to their pronciation alone. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.

Course Contents:

Module IDrillsDialogue practiceObserve picture and answer the question.Introduction of written characters.Practice reading aloudPractice using the language both by speaking and by taking notes.Character writing and stroke order

Module IIMeasure wordsPosition words e.g. inside, outside, middle, in front, behind, top, bottom, side, left, right, straight.Directional words – beibian, xibian, nanbian, dongbian, zhongjian.Our school and its different building locations.What game do you like?Difference between “hii” and “neng”, “keyi”.

Module IIIChanging affirmative sentences to negative ones and vice versaHuman body parts.Not feeling well words e.g. ; fever, cold, stomach ache, head ache.Use of the modal particle “le”Making a telephone callUse of “jiu” and “cal” (Grammar portion)Automobiles e.g. Bus, train, boat, car, bike etc.Traveling, by train, by airplane, by bus, on the bike, by boat.. etc.

Module IVThe ordinal number “di”“Mei” the demonstrative pronoun e.g. mei tian, mei nian etc.use of to enter to exitStructural particle “de” (Compliment of degree).Going to the Park.Description about class schedule during a week in school.Grammar use of “li” and “cong”.Comprehension reading followed by questions.

Module VPersuasion-Please don’t smoke.Please speak slowlyPraise – This pictorial is very beautifulOpposites e.g. Clean-Dirty, Little-More, Old-New, Young-Old, Easy-Difficult, Boy-Girl, Black-White, Big-Small, Slow-Fast … etc.

Talking about studies and classmatesUse of “it doesn’t matter”Enquiring about a student, description about study method.Grammar: Negation of a sentence with a verbal predicate.

Examination Scheme:

Components V H CT EEWeightage (%) 10 10 20 60

Text & References:

“Elementary Chinese Reader Part I, Part-2” Lesson 21-30

STREAM - IINDUSTRIAL RELATIONS AND LABOUR LAWS

Course Code: MHRLW 20301

Credit Units: 03

Course Objective:To become familiar with the concept, institutions and approaches to Industrial relations and collective bargaining. Moreover to develop skills on dealing with unions and negotiating collective agreements and to identify approaches to promotion of second labour management relations.

Course Contents:

PART IModule I: Industrial Relation – Conceptual framework.Industrial Relations in India , Diversity in labour/market, state and sectoral.Industrial Relations – Legal and changing scenario.

Module II: Trade Unions and Institutional framework.Trade unions during post liberalization , Trade Union Act, 1926. Industrial disputes-Machinery for the settlement of Industrial Disputes, Industrial employment disputes (Standing order) , Industrial Disputes Act 1947,Apprentices Act, 1961 ,Contract Labour (Regulation & Abolition) Act, 1970

Module III: Collective Bargaining: An overview Workers participation in Management, concept, objectives, importance, forms of workers participation in Management.

PART IIModule I: Introduction to Labour LawsLabour Law origin - purpose - role of the State - Constitutional provisions – fundamental rights and directive principles of state policy - classification - remedies.Code of discipline 1955.

Module II: Fundamental Industrial LawFactories Act, 1948, Industrial Employment (Standing Orders) Act, 1946.

Module III: Introduction to wages and Governing lawsMinimum Wages Act, 1948, Payment of Wages Act 1936,Equal Remuneration Act 1976,Payment of Gratuity Act, 1972: Provident Fund Act 1952, Payment of Bonus Act 1965, Workmen’s compensation Act 1923, E.S.I.C. Act, 1948, The Maternity Benefit Act 1961

Examination Scheme:


Text & References:

Text: C.S. Venkata Ratnam ( 2006). Industrial Relations, Oxford Higher Education

References: Swaminathan and C.S. Venkata Ratnam (eds) Globalisation & Labour Management Relations in South Asia Mamoria CB : Dynamics of Industrial Relations, Himalaya Publishing House Srivastava SC : Industrial Relation and Labour Laws, Vikas, Delhi, 200 Fourteen Revised Edition

STRATEGIC HUMAN RESOURCE MANAGEMENT


Credit Units: 03

Course Objective:This subject provides an understanding of the strategic contribution of the Human Resource Management (HRM) function. This course will place previous studies of human resource management within a strategic, dimension so as to illustrate the concept of competitive advantage applied to human resources. The emphasis will be on the strategic significance of HRM.

Course Contents:

Module I: The Concept of Strategic HRMRole of Human Resources in Strategy, Evolution of SHRM, Strategic Fit: A Conceptual Framework, Theoretical Perspectives of on SHRM, SHRM: Indian Context, Alternative HR Strategies, Understanding Human Resource Environment

Module II: Human Resource Evaluation and PlanningHuman Resource Evaluation- Definition and Overview, Rationale for HR Evaluation, Measures of HRM Performance, Approaches to HR Evaluations. Business Strategy and HRP- Significance, Perspectives and Objectives of HRP, Job Analysis and SHRM

Module III: Human Resource Approach to Improving CompetitivenessStrategic recruitment and selection, Linkage between Business Strategy and Training, Linkage between Business Strategy and Performance, Linkages between Business Strategy, Compensation Strategy and Reward Strategy. Module IV: Future trends in Strategic HRM ApproachesCareer Management, Mentoring Relationship, Work-life Integration

Examination Scheme:


Text & References:

Text: Tanuja Agarawala( 2007). Strategic Human Resource Management, Thompson Press Publishing, 2001.

References: Mello Jeffrey A., Strategic Human Resource Management, Thompson Press Publishing, 2001. Mahey C and Salman G., Strategic Human Resource Management, Oxford Blackwell, 1996. Michael Armstrong, Strategic Human Resource Management: Strategy and Action, Kogan Page Srinivas R. Kandula, Strategic Human Resource Development, Prentice Hall of India, 2002. Beardwell and Holden, Human Resource Management, London Pitman, 1996. Gary Dessler , Human Resource Management, Prentice Hall of India, 1997.

CROSS-CULTURAL MANAGEMENT


Credit Units: 03

Course Objective:The main objective of this course is to explore the dynamics of global business development as growth through internationalization is a business imperative. The course also helps the student to develop a cognitive framework to appreciate the impact of culture on managerial behavior and business processes.

Course Contents:

Module I: InternationalizationThe strategic business context – A strategic business imperative localization of the talent port folio, Relationship between International Strategy and SIHRM- International Human Resource Management – Broad overview of International Human Resource Management features, elements, benefits and limitations.

Module II: Issues of Organization An organization evaluation framework – management at the centre and developed organization for transformation, cultural diversity in consortia formation, Organization HR for internationalization capabilities for international business, defining two international cadre, identification, international executives, capabilities definition, developing international executives, project team capabilities, capabilities development from within.

Module III: Concept of Culture and TheoryUnderstanding Culture, Introduction, Key Concepts, Determinants of Cultural Identity,Frameworks for Mapping the Culture, Geert Hoefstede, Clyde Cluckhohn, TE HallStudies of National Culture

Module IV: Implications in the context of new cultureImplications for Management Theory and Practice, Adjusting to the New Culture,Cultural Relativity of Management Theory, Competencies for Global Manager

Module V: Performance Management in International BusinessContext for international perfect management, framework for performance management, cross-cultural issues.

Module VI: Human Resource Professional – Molester NavigationNorth America, South America, some key pointers, Northern Europe, Value based management in Nordic countries, China – the sleeping giant awakes, Japan – a culture of enfolding relationship, South East Asia regional diversity.

Examination Scheme:


Text & References:

Text: Monir H.Tayeb(2005). International Human Resource Management-, Oxford Publications

References: Harris Hilary and Brewster, International HRM, Contemporary Issues in Europe, Viva Books. Perkins J. Stephen, Internationalization :The People Dimension, Kogan Page. Ashkenas, Ulrich, The boundryless Organizations, Jossey- Bass. Dalton, Ernst Christ, Success for the Global managers, Jossey- Bass. Dhar & Ravishankar, Global Managers, Himalayan Publishing House. Oddou, Mendentiall, Selected Cases in International Organizational Behaviour, Infinity Books

RECRUITMENT AND SELECTION


Credit Units: 03

Course Objective:The course aims at clear understanding of the influence of challenging job of recruiting, selecting and retaining the human capital from the perspective of organizational excellence.

Course Contents:

Module I: Recruitment and Placement Job Analysis, Writing Job Descriptions, Job , Specification, Job Analysis in a Jobless World

Module II: Personnel Planning and RecruitingThe Selection Process, Employee Planning and Forecasting, Basic Selection Model: The Decision Theory Approach, Developing and Using Application Forms: The Application Blank, Information Technology and HR: Recruiting on the Internet, The Global Talent Search

Module III: Employee Testing and SelectionBasic Testing Concepts, Psychological Testing: An Asset in Selection & the Critical Overview,The Psychometric Testing with special reference to: FIRO – B, BELBIN, MBTI, TAT, Interviewing Candidates.

Examination Scheme:


Text & References:

Text: Blum, M.L. & Naylor, J.C., Industrial Psychology, CBS publishers and distributors, 1984. Dessler, G., Human Resource Management, Prentice Hall of India, 1997. Srivastava, S., Recruitment, Selection & Retention, ABS Course pack, 1999. Wexley, K & Lathan Gary, Developing & Training HR in Organization., P.Hall, 2002.

References: Barat, N., Emerging issues in Management, Excel Books, India, 1998. Greenberg, J. & Baron, R.A., Behaviours in Organizations, Allyn and Bacon, Boston, 1993. Kanungo, R.N. & Mendonca M., Work Motivation models for developing countries, Sage Publications, India,

1994. Luthans, F., Organizational Behaviour, McGraw Hill International, 1998. Potts, Michael, A-Z of Training & Development, Kogan Page, 1998. Ramnarayan, S. & Rao, R.M., Managerial Dilemmas: Cases in organizational behaviour, Tata McGraw-Hill,

India, 1996.

TRAINING AND DEVELOPMENT


Credit Units: 03

Course Objective:To enhance the students with the knowledge of how to assess, develop, carry out, and evaluate a training program.

Course Contents:

Module I: IntroductionConcept of training, Culture and Context, Training Strategy

Module II: Process of TrainingEstablishing objectives, preparing the parameters, designing the programs, methods, trainers and training styles Module III: Training EvaluationTraining Evaluation – Need for evaluation, Concept of Return on Investment, Cost – Benefit Analysis, Developing Models of Training Evaluation for Technical and Behavioral Training

Module IV: Training Systems and DevelopmentSystems Goals and Approaches, Training centers, Action Research for better Training

Module V: Changes in Training Needs for Modern Organizations Concept and Need for Learning Organizations, Training for Trainers, Trainer Certifications, Creativity, Managing Change, Leadership, Team Playing and Effective Group Dynamics, Managing differences at workplace, Effective Communication, Managing Cultural Diversity, Sensitivity Training, Total Quality Management, Computer Based Training.

Examination Scheme:


Text & References:

Text: Lynton R.P and Pareek U(1990). Training for Development. Vistaar Publictaions, New Delhi

References: Pareek Udai, Training and Development, Tata McGraw Hill. Srivastava, S., Recruitment, Selection & Retention, ABS Course pack, 1999. Wexley, K & Lathan Gary, Developing & Training HR in Organization., P.Hall, 2002.

COMPENSATION AND REWARD MANAGEMENT


Credit Units: 03

Course Objective:To learn how compensation system operates to attract, retain and motivate competent work force.

Course Contents:

Module I: IntroductionConcept of Compensation, System of Compensating, Concept of Reward and Reward System, Economic Theory of Wages, Limitations of Economic Theories. Wage and Salary Administration at micro level, Wage concepts, Role of various parties – Employees, Employers, Unions & Government, Overview of Legislations affecting Compensation

Module II: Compensation Structure- Indian PracticesSalary Progression, Methods of Payment, Limitations of the Job Related Compensation, Competency based Compensations, Performance linked Compensations- Performance AppraisalModule III: Elements of CompensationVariable Compensation, Principles of reward strategy, Perquisites, Bonuses & Incentives Scope and Process, Ethical considerations, Social Security, Sharing productivity gains with employees, Gain sharing, Team based pay, The Role of Compensation in Sales force success

Module IV: Incentive Schemes / Payment by ResultsTypes of Incentive Schemes/ Systems and Plans, Merits and demerits of Incentives.

Module V: Benefits and ServicesConcept of Benefit- Strategic Perspectives on Benefits, Type of Benefits, Factor influencing choice of benefit package, Administration of Benefits and Services.

Module VI: Current Trends in Compensation and Reward ManagementElements of Managerial Compensation- A New Approach, VRS, Pay the Person, Rewarding Excellence, Individualizing the Pay System.

Examination Scheme:


Text & References:

Text:

B.D.Singh (2007). Compensation and Reward Management, Excel Books , New Delhi.

References: Milkovich & Newman, Compensation , Irwin/McGraw-Hill 8th Ed. Frans Poets, The Art of HRD – Job Evaluation & Remuneration, Crest Publishing, Volume7 1st Edition Michael Armstrong, Helen Murlis, The Art of HRD – Reward Management, Crest Publishing Michael Armstrong, Employee Reward, (University Press) P.Zingheim, The New Pay,Linking Employee & Organization Performance, Schuster, (Jossey-Bass) Sara Rynes, Compensation in Organization, Gerhart (Jossey BASS)

STREAM - II

ORGANIZATIONAL STRUCTURE, DESIGN AND HR PLANNING


Credit Units: 03

Course Objective:To develop an understanding of the nature, functioning and design of organization as social collectives and to develop theoretical & practical insights & problem solving capabilities for effectively managing the organizational processes.

Course Contents:

Module I: Overview of Organizations Introduction & brief overview of the course, What are organizations, why study organizations, Are organizations real? Types of organizations, Determinants of organization design, Parameters of organization design, Definition of organizational structure, complexity, formalization and centralization Module II: Organization & EnvironmentOrganizational Strategy, Organization and technology

Module III: Types of OrganizationNew design option, Power and conflict in organization, Paradigm shift in organization design, Organization effectiveness.

Module IV: HR PlanningObjectives, Benefits, Advantages, Remediation, Problems.

Module V: HR PlanningTools, methods & Techniques- linkage of HR, Planning with other HR Functions, Recent trends in HR Planning.

Examination Scheme:


Texts & References:

Text: Aswathappa, K (2005), ‘Human Resource & Personnel Management’ 4th ed. Tata Mcgraw Hill Company

Limited, New Delhi. Hall, R. H. (2002), ‘Organizations: structures, processes and outcomes’, 8 th ed. Prentice Hall of India Pvt

Limted, New Delhi. Nadler, D.A. & Tushman, M. (1997): ‘Competing by design’, Oxford University Press. Senge, P. M. (1990), ‘The Fifth Discipline’: Century Business

References: Ackoff, R.L. (1999), ‘Recreating the corporation: A Design of Organization for the 21st century. Oxford

University Press. Banner, D.K. & Gague, T.E. (1995), ‘Designing Effective Organizations’, Sage Publications.

HR AUDIT AND HR INFORMATION SYSTEMS


Credit Units: 03

Course Objective:To create an awareness among managers of recent developments in Human Resource Audit and Human Resource Information Systems (HRIS) in an organization.

Course Contents:

Module I: Human Resource Development AuditIntroduction to Human Resource Development Audit, Objective, Methodology, reasons for poor utilization and effectiveness.

Module II: Elements of HRDHRD Strategies, HRD Styles and Culture, HRD, Structures, HRD Systems, HRD Competencies

Module III: HRD audit implementationImplementing HR Audit, Methodology and Issues, HRD Scorecard, HRD Audit – The Indian experiences and cases Module I: Concept of Human Resource Information System

Module IV: Introduction to Human Resource information systemRole of information system in human resource Decision making, Designing and Implementation of HRIS

Module V: Managing Human Resource Information SystemOrganizing data, personnel audit and personnel research, Computer applications in HRM (uses and trends).

Module VI: Modules of HRISModules of HRIS, Recruitment and selection, T & D, Performance Appraisal, IR & Administration Compensation Management

Examination Scheme:


Text & References:

Text: Rao T.V., HRD Audit, Response Books, Division of Sage Publications India Pvt. Ltd., 3rd Edition

References: Wayne F Castio, Managing Human Resources, McGraw Hill Pareek Udai, Pioneering HRD, TVRLS Pareek Udai, Designing and Managing HR Systems, TVRLS

RESOURCE BASED STRATEGY


Credit Units: 03

Course Objective:To gain an understanding of the concepts, frameworks and checklists associated with the resource-based approach to strategy and to develop the skills to apply these to analyze resources.

Course Contents:

Module I: Introduction The Resource Based Perspective, Resources Based View of the Firm Integrating with Industrial Organization Paradigm

Module II: Types of ResourcesResources - Conceptual and Analytical Scheme, Assets and Skills, Tangible and Intangible Resources, Critical Resources, Target Resources, Resource Bundles, Slack Resources, Flexible and Rigid Resources

Module III: Strategies and Advantages-IResource Based Approach to Competitive Strategy, Idiosyncratic Resources and Business Level Competitive Advantage, Capabilities and Competitive Advantage

Module IV: Strategies and Advantages-IIResource Based Approach to Corporate Strategy, Slack Resources and their Deployment, Leveraging Critical Resources, Expansion and Diversification Strategies, Managing the Multi business Firm

Module V: Review and IntegrationEffective Corporate Strategies and their Adaptation, Corporate Governance Manager.

Examination Scheme:


Text & References:

Text:

Cook Michelle & Cook Curtis, Competitive Intelligence, Kogan Page.

References:

Chris West, Competitive Intelligence, Palgrave Publications. John Kay, Strategy and the Delusion of Grand Designs. Laura Empson, The Challenge of Managing Knowledge.

MANAGEMENT OF CREATIVITY AND BUILDING LEARNING ORGANIZATIONS


Credit Units: 03

Course Objective:The course aims to develop an understanding of creative processes and creative problem solving techniques, managerial/behavioral skills conducive to encouraging creative efforts in self and other, and an insight into organizational systems and structures, which facilitate creativity and innovation.

Course Contents:

Module I: IntroductionUnderstanding Creativity, Unblocking Creative Potential, Creative Person and Process, Creative Style, Profiles of the Creative People

Module II: Skills and TechniquesDivergent Thinking Skills and Creativity Techniques, Creativity in Organizations, Selling Creative Ideas

Module III: Managing Creative ProcessesInnovation, Research and Product Development Organizing for Creativity and Innovation as Competitive Strategy

Module IV: Emerging RealitiesEmerging Business Realities, Why Organizations need to Learn Organizational Learning- A Capabilities-Based View

Module V: Learning Tools and TechniquesSystems Thinking, Benchmarking and Process Mapping, Knowledge-based Competition, Knowledge-Creation and Acquisition Processes

Module VI: Measuring Learning The Intellectual Capital, Architecting a Learning Organization

Examination Scheme:


Text & References:

Text: Di Bella J. Anthony - Learning Practices, Prentice Hall.

References: IBM Consulting Group - The Learning Organization, The University Press. Marsich J. Victoria, Watkins E. Karen - Facilitating Learning Organizations, Gower Publications.

ORGANZATIONAL CHANGE AND DEVELOPMENT


Credit Units: 03

Course Objective:The Objective of the course is to provide a conceptual input of meaning, characteristics, processes & influences of Organizational Development & Change Management. The course also intends to impart skill sets through experiential learning. The course gives various OT theoretical frameworks in detail which provides comprehensive overview of human capital from the perspective of organizational excellence in the light of transitional phases of Indian Industries.

Course Contents:

Module I: Organization DevelopmentNature, basic assumptions, Characteristics & Techniques, Historical framework of OD, The Lab Training Stem, The Survey Research & Feedback Stem, The Action Research Stem, Steps involved in OD, Factors affecting OD, Role of Managers

Module II: Typology of OD InterventionsInterventions designed at Individuals, Dyads, and Triads, Teams & Groups

Module III: Action Research Introduction to Action Research, AR as Process & Approach

Module IV: OD InterventionsTeam Interventions, Inter-group Interventions, Structural Interventions, Comprehensive Interventions, Issues in Client-Consultant Relationship

Module V: Change ManagementWhy Organization Change, Factors causing & Need for Change, Content & Process Levers of Change, Models & Techniques involved in Change Mgmt, Total Quality Management,Business Process Reengineering

Module VI: Future of ODChanging Values & Cultural Model, Theories of Planned Change, Organizing for the Future, Organization as Learning Systems, Implications for Future Managers,

Examination Scheme:


Text & References:

Text: Wendell L. French and Cecil N. Bell Jr., “Organization Development” New Delhi, Prentice Hall, 5th Ed., 1999 Thomas G. Cummings and Christopher G. Worley (2002). Organizational Development and Change, Edition 7,

Thompson learning- India, New Delhi

References: Ghosal Sumantra, Managing radical Changes, Viking Pengiun India Pettigrew Andrew, Change Management, Infinity Books. Wind Jerry Yoran, Driving Change, Free Press. Nilakant & Ramnarayana, S., Change Management Ramnarayana, S., Rao T. V., Singh K., Organization Development: Interventions & Strategies

PSYCHOLOGICAL TESTING


Credit Units: 03

Course Objective:To develop an understanding of the concept of psychological testing by providing a theoretical background of psychological assessment of personality tests and their applications and the ethics of the usage of different types of psychological tests.

Course Contents

Module I: Functions and origins of psychological testingConcept of Psychological Testing, Nature and Use of Psychological Tests, Historical Antecedents of Modern Testing.

Module II: Technical and Methodological PrinciplesNorms and Meaning of Test Scores, Reliability and Validity

Module III: Personality Testing Self-Report Inventories and Scales- MBTI and FIRO-BProjective Techniques- TAT, Sentence Completion TestMeasures of Styles and TypesSituational TestsSelf-concepts and Personal ConstructsObserver reports

Module IV: Applications of testingEducational testingOccupational testing

Module V: Ethical and Social Considerations in TestingProtection of privacy and confidentialityCommunicating test results

Examination Scheme:


Text & References:

Text:

Anastasi, A. and Urbina, S.,(2005) Psychological Testing. Pearson Education, Seventh Edition, Delhi.

References: Freeman, Frank S (1962). Theory Practice of Psychological Testing. Oxford and I B H, 3rd Edition New

Delhi. Edward Hoffman (2004). Psychological Testing at work, Tata McGraw-Hill, New Delhi. Charles Jackson (2001). Understanding Psychological Testing, Jiaco Publishing House.

MANAGEMENT IN ACTION – SOCIAL, ECONOMIC AND ETHICAL ISSUES


Credit Units: 04

Course Objective:The course aims at bringing the students closer to reality by developing their understanding of the professional prerequisites to practice of management in terms of required skills and attitude to respond proactively to rapid discontinuous change in business environment. Integrative in approach, this course aims at developing not theoreticians but practitioners who are expected to sense the ongoing conflict between environmental change and internal desire of management for stability.

Course Contents:

Module I: IntroductionModern Management Practices and Issues Involved, Outsourcing Management Services and Evolution of Management Consultancy, Skills-set required for Management Consultants, Consulting and performance, counseling

Module II: The Process of Management ConsultingConsulting Proposals, Identification and Definition of Problem, Fact-Finding Leading to Solution Development and Implementation, Developing Strategic and Tactical Plans and Subcontracting, Pricing of Consultancy, Acquiring and Developing Talents for Consulting

Module III: In-house Management versus Management OutsourcedWhy a Sense of Skepticism and Unease Towards Management Consultants, Cost versus Value of Advice, Separating Consulting Success from Consulting, Disaster. Some Revealing Situations

Module IV: Cross Cultural Management Systems and ProcessesTypes of organizational culture, Strength of organizational culture, Function of organizational culture, Importance of culture to the organization, Cultural Models, Cross- Cultural Perspectives, Geert Hofstede and Cross- Cultural Issues

Module V: Economic and Social Issues in ManagementAdaptation to Changing Environment in General and Economic Environment in Particular, Economic Growth and Change Areas, Emerging Opportunities in Various Sectors including Social Sector, Management Practice and Cultural Issues, The global Political Situation, The Global Competitive Environment and the internal scene in India, War Game.

Module VI: Ethical Issues in ManagementRelationship among Various Stakeholders, Reasons for Conflict of Interests Among Stakeholders, Corporate Governance and Ethics. Why Unethical Decisions Leading to Conflicts are Taken, Power and Politics, Initiatives on Corporate Governance by the Governments.

Examination Scheme:

Component Codes C CT EEWeightage (%) 20 20 60

Text & References:

Text: Bareus S.W. &Wilkinson J.W., 1994, Management Consulting Services, McGraw Hill, 2nd Edition.

References: Cadbury, Sir Adrian, “Ethical Managers Make Their Own rules”. Harvard Business Review, 65, September /

October 1987. Cogner, Jay A, David Finegold and Edward E Lawler III, ‘appraising Boardroom Performance. Harvard

Business Review, January-February 1998. Drucker, Peter F. “Managing the Future: The 1990s and Beyond”. Dutton 1992 Kumar Mangalam Birla Committee Report on Corporate Governance – “Legislation alone is not enough”,

“activating adult committees”. “Shareholder – friendly steps” - The Hindu, October 10, 1999. Parekh, Deepak S, “The Real Meaning of Corporate Governance”. Indian Management, August 1999. Paine, Lynn Sharp, “Managing Organizational Integrity”. Harvard Business Review, March – April 1994. Salmon W.J. “Crises Prevention’s; How to Gear up Your Board”. Harvard Business Review, January-February

1993, pp 68-75. Sodarn, Dr. Kailash, “Transparency in Corporate Governance”, Indian Management Vol. 38, No.10. October

1999. Cadbury, Sir Adrian, “The Company Chairman”, Director Books, Simon Schuster International Group 1990. Eccles, R.G. and Crane, D.B. 1995, Doing Deals: Investment Banks at Work, McGraw Hill International James O-Shea, Dangerous Company, NB

MANAGERIAL EXCELLENCE


Credit Units: Non Credit Course

Course Objective: To help the students of Business Management believe in excellence and create an environment that cultivates the same. It aims at focusing on the basics and establishes a flexible strategic direction with a team-based organizational concept as they work to advance their team and their department.

This course is designed to provide hands on experience for professional success. This common sense approach combining self-examination surveys, class exercises, practical exposure and team work is applicable. The main area to provide the practical exposure include small activities to a mega event such as guest lectures, industry visits, placements, seminars, conferences, management competitions, corporate meet, alumni meet, publications etc. The course will be delivered as under:

Class room 20%

Practical 80%

Course Contents:

Module I: Introduction to ExcellenceSelf-evaluation, Definition of Excellence, Cultivating the Attitude &Developing the Habit for achieving excellence

Module II: Excellence for Everyone & Excellence for Everything Recognizing the Qualities, Excellence for Everything: External vs. Internal, Obstacles to Excellence, Excellence Ethics, Professional Characteristics

Module III: Achieving ExcellenceInstilling Excellence, Managing Excellence, Rewarding Excellence

Module IV: Excellence IndicatorsTypes of Indicators, Building Models, Distinguishing Characteristics

Module V: Applying ExcellenceApplication of Excellence, Practical Steps, Self-evaluation of achievements

Examination Scheme:


Text & References:

English ,Gary, ‘Phoenix without the ashes: achieving organization .Excellence through common sense Management’ CRC Press.

BUSINESS COMMUNICATION - IV


Credit Units: 01

Course Objective: The influx of multinationals, FDIs and Retail Management makes global communication a harsh reality and offers cultural communication challenges. This course is designed to inculcate transcultural communication skills among the young Amitians.

Course Contents:

Module I: Importance of Culture in Communication Principles of effective cross cultural communicationDeveloping Communication Competence

Module II: Barriers to effective communicationSender, Receiver and Situation related barriersMeasures to overcome the barriersListening skills

Module III: Cross cultural communicationCharacteristics of cultureSocial differencesContextual differencesNonverbal differencesEthnocentrism

Note: 1 written test of 20 marks of one hour duration will be conducted. Also, each student will be required to make a presentation for 20 marks over and above the teaching hours. They will have to be programmed accordingly.

BEHAVIOURAL SCIENCE - IV(PERSONAL AND PROFESSIONAL EXCELLENCE)


Credit Units: 01

Course Objective:This course aims at imparting an understanding of: Build and leverage your professional reputation ; Maintain focus in pressure situations; Make a balanced choice between professional and personal commitments

Course Contents:

Module I: Individual, Society and NationIndividual Differences and Dimensions of PersonalitySocialization ProcessRelating to the Nation: Values, Culture, ReligionSense of pride and PatriotismManaging Diversity

Module II: Components of Excellence Personal Excellence: Identifying long-term choices and goals Uncovering the talent, strength & styleAnalyzing choke points in your personal processes by analysis in area of placements, events, seminars, conference, extracurricular activities, projects etc.Developing professional power: Goal-setting, time management, handling criticism, interruptions and time wasters

Module III: Career Planning Knowing one’s Interest and AptitudeIdentifying available ResourcesSetting goals to maintain focus: Developing Positive attributes in personalitySelf-reliance and Employability skills

Module IV: Stress Management for Healthy Living Meaning and Nature of StressStages of stressCauses and Consequences of stress: Personal, Organizational and EnvironmentalPersonal Styles and strategies of coping

Module V: Professional Success Building independence & interdependenceReducing resistance to changeContinued reflection (Placements, events, seminars, conferences, projects extracurricular Activities etc.)


Text & References:

J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996); Pfeiffer & Company

Smither Robert D.; The Psychology of Work and Human Performance, 1994, Harper Collins College Publishers Raman, A.T. (2003) Knowledge Management: A Resource Book. Excel Books, Delhi. Kamalavijayan, D. (2005). Information and Knowledge Management. Macmillan India Ltd. Delhi

FRENCH - IV


Credit Units: 02

Course Objective: To enable students: To develop strategies of comprehension of texts of different origin To present facts, projects, plans with precision

Course Contents:

Module C: pp. 104 – 139 : Unités 8,9

Contenu lexical : Unité 8 : Découvrir le passé1. parler du passé, des habitudes et des changements.

2. parler de la famille, raconter une suite d’événements/préciser leur date et leur durée.

3. connaître quelques moments de l’histoire

Unité 9 : Entreprendre 1. faire un projet de la réalisation: (exprimer un besoin,

préciser les étapes d’une réalisation)2. parler d’une entreprise

3. parler du futur

Contenu grammatical : 1. Imparfait2. Pronom « en »3. Futur4. Discours rapporté au présent5. Passé récent6. Présent progressif


Text & References:


GERMAN - IV


Credit Units: 02

Course Objective: To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany.Introduction to Advanced Grammar Language and Professional Jargon

Course Contents:

Module I: Present perfect tensePresent perfect tense, usage and applicabilityUsage of this tense to indicate near pastUniversal applicability of this tense in German

Module II: Letter writingTo acquaint the students with the form of writing informal letters.

Module III: Interchanging prepositionsUsage of prepositions with both accusative and dative casesUsage of verbs fixed with prepositionsEmphasizing on the action and position factor

Module IV: Past tense Introduction to simple past tenseLearning the verb forms in past tenseMaking a list of all verbs in the past tense and the participle forms

Module V: Reading a Fairy TaleComprehension and narration RotkäppchenFroschprinzessinDie Fremdsprache

Module VI: Genitive caseGenitive case – Explain the concept of possession in genitive Mentioning the structure of weak nouns

Module VII: Genitive prepositions Discuss the genitive propositions and their usage: (während, wegen, statt, trotz)

Module VIII: Picture DescriptionFirstly recognize the persons or things in the picture and identify the situation depicted in the picture;Secondly answer questions of general meaning in context to the picture and also talk about the personal experiences which come to your mind upon seeing the picture.

Examination Scheme:


Text & References:

Wolfgang Hieber, Lernziel Deutsch

Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach , Deutsche Sprachlehre für Ausländer P.L Aneja , Deutsch Interessant- 1, 2 & 3 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2 Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs

SPANISH - IV


Credit Units: 02

Course Objective:To enable students acquire working knowledge of the language; to give them vocabulary, grammar, voice modulations/intonations to handle everyday Spanish situations with ease.

Course Contents:

Module IRevision of earlier semester modulesIntroduction to Present Continuous Tense (Gerunds)

Module IITranslation with Present Continuous TenseIntroduction to Gustar, Parecer, Apetecer, doler

Module IIIImperatives (positive and negative commands of regular verbs)

Module IVCoomercial/business vocabulary

Module VISimple conversation with help of texts and vocabularyEn la recepcion del hotelEn el restauranteEn la agencia de viajesEn la tienda/supermercado

Examination Scheme:


Text & References:

Español Sin Fronteras (Nivel – Elemental)

JAPANESE - IV


Credit Units: 02

Course Objective: To enable the students to comfortably interact using basic Japanese.Note: Teaching is done in roman as well as Japanese script, students will be taught katankana (another form of script) in this semester i.e. to be able to write all the foreign words in Japanese.

Course Contents:

Module I Comparison using adjectives, Making requests

Module IISeeking permission

Module IIIPractice of conversations on:Visiting people, Party, Meetings, After work, At a ticket vending machine etc

Module IVEssays, writing formal letters

Learning OutcomeStudents can speak the language describing above-mentioned topics.

Methods of Private study /Self helpHandouts, audio-aids, and self-do assignments, role-plays. Students are also encouraged to attend Japanese film festival and other such fairs and workshops organized in the capital from time to time.

Examination Scheme:


Text & References:



CHINESE – IV


Credit Units: 02

Course Objective:How many characters are there? The early Qing dynasty dictionary included nearly 50,000 characters the vast majority of which were rare accumulated characters over the centuries. An educate person in China can probably recognize around 6000 characters. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.

Course Contents:

Module IDialogue PracticeObserve picture and answer the questionPronunciation and intonationCharacter writing and stroke order.Electronic items

Module IITraveling – The Scenery is very beautifulWeather and climateGrammar question with – “bu shi …. Ma?”The construction “yao … le” (Used to indicate that an action is going to take place)Time words “yiqian”, “yiwai” (Before and after).The adverb “geng”.

Module IIIGoing to a friend house for a visit meeting his family and talking about their customs.Fallen sick and going to the Doctor, the doctor examines, takes temperature and writes prescription.Aspect particle “guo” shows that an action has happened some time in the past.Progressive aspect of an actin “zhengzai” Also the use if “zhe” with it.To welcome someone and to see off someone …. I cant go the airport to see you off… etc.

Module IVShipment. Is this the place to checking luggage?Basic dialogue on – Where do u work?Basic dialogue on – This is my addressBasic dialogue on – I understand ChineseBasic dialogue on – What job do u do?Basic dialogue on – What time is it now?

Module VBasic dialogue on – What day (date) is it today?Basic dialogue on – What is the weather like here.Basic dialogue on – Do u like Chinese food?Basic dialogue on – I am planning to go to China.

Examination Scheme:

Component s V H CT EEWeightage (%) 10 10 20 60

Text & References:

“Elementary Chinese Reader, Part-2” Lesson 31-38

STREAM - III

OCCUPATIONAL SAFETY AND ERGONOMICS


Credit Units: 03

Course Objective:To study the interface between individual and their work environment to improve the quality of a life.

Course Contents:

Module I: OrganizationsConcepts, structure, different linkages, theories of organization and decentralization of organization.

Module II: Work EnvironmentThe “Arousal” Hypothesis, Noise, Illumination, color, vibration, miscellaneous factors.

Module III: Human PerformanceTime & motion study, resistance to time and motion studies, breaking resistance, human engineering, coding displays and control, principles of human performance. Perceptual – motor skills, information processing behaviour, monitoring behavior.

Module IV: Accidents, Safety and FatigueAccident proneness principles, Accident reduction, predicting accidents, fatigues hours of work and production. The ultimate work week, unproductive working time, rest pauses, absenteeism.

Module V: Ergonomics and Work ConditionsErgonomics approach work design anthropometrics approach, Biomechanical approach, psychological approach, human and computer interaction in the work place.

Module VI: Dimensions and Labor LawsIndustrial dimensions, work dimensions, societal dimensions, Factories Act 1948, Article 21 constitution of India, Workmen Compensation Act 1923.

Examination Scheme:


Text & References:

Text: Blum & Naylor, Industrial Psychology, CBS Publishers & Distributors

References: Kaji H. Hona, Syndrome in workers occupationally exposed, Journal of Hard Surgery. Kadefore. R., Ergonomic model for workplace assessment, Human Factors Association of Canada. Malik P.L., Industrial Law Eastern, Lucknow,1991. Muchinshy. M. Paul, Psychology Applied to Work - Wadsworth

ENTREPRENEURSHIP AND NEW VENTURES

Course Code: MHREL 20401

Credit Units: 03

Course Objective:The course will help the students to acquaint with the special challenges of starting new ventures, introducing new product and service ideas.

Course Contents:

Module I: Concept of an entrepreneur and EntrepreneurshipThe entrepreneur’s role, task and personality, A typology of entrepreneurs: Defining survival and success, Entrepreneurship as a style of management, The entrepreneurial venture and the entrepreneurial organization

Module II: Setting New VentureMaking business Plan, Cost Benefit Analysis, Feasibility Analysis, Report Writing for business

Module II: Choosing a direction, opportunity recognition and entry strategiesNew product, Franchising, Partial momentum, Sponsorship and Acquisition, The strategic window of opportunity: scanning, positioning and analyzing, Intellectual Property creation and protection.

Module III: Gaining commitmentGathering the resources, the business plan as an entrepreneurial tool, Financial Projections and planning, Debt, venture capital and other forms of financing, Sources of external support, Developing entrepreneurial marketing: Competencies, networks and frameworks

Module IV: Closing the window: sustaining competitivenessMaintaining competitive advantage, The changing role of the entrepreneur: mid career dilemmas, Harvesting Strategies versus Go for Growth.

Examination Scheme:


Text & References:

Text: Lynne Milgram - Managing Smart, Prentice Hall.

References: Allen, Foster – Entrepreneurship for Dummies, IDG Books Worldwide. Burton and Bragg – Accounting and Finance for your Small Business, John Wiley and Sons, New York Cook Michelle & Cook Curtis - Competitive Intelligence, Kogan Page. Peter Krass – Book on Entrepreneur’s Wisdom, John Wiley. West Chris - Competitive Intelligence, Polgrave Publications.

SELF DEVELOPMENT AND TRANSACTIONAL ANALYSIS


Credit Units: 03

Course Objective:To provide a theoretical and practical framework for understanding one self and human behaviour in the organizations

Course Contents:

Module I Transactional AnalysisTA and Self-Awareness, Concept of Script, Life Positions, Transactions

Module II Structural AnalysisWinners and Losers, Structural Analysis

Module III Games and ScriptsGames and Strokes, Life Scripts

Module V Application of TATA Applications in Motivation, Leadership and Teamwork

Module VI TA for ChangeTA in Counseling. Contracting for Change.

Examination Scheme:


Text & References:

Text: Steiner M. Claude, Transactional Analysis of Life scripts, Addison Wesley

References: Berne M.D. Eric, Games people play, Addison Wesley Indries Shah, Learning How to Learn James Muriel, Its never too late to be happy, Addison Wesley Khandwalla, Social Development, Sage Publishers. Thirwall, Growth and Development, Mac Millan Press.

MANAGING BUSINESS PROCESS OUTSOURCING


Credit Units: 03

Course Objective:The subject helps the student to understand the functioning of Business Process Outsourcing and its role in various sectors.

Course Contents:

Module I: Genesis of Business Process OutsourcingBPO – what and why, concept, its scope, significance, emerging concepts of BPO.

Module II: Model based on Business Process OutsourcingDifferent models and application, new business model.

Module III: BPO in the Indian Content

BPO in India US and other European countries, current trends in BPO in the New India.

Module IV: Future Challenges Opportunities and StrategiesOutsourcing in India, A SWOT Analysis, Prospects for India in BPO, Business opportunities, customer retention management, current trends and future challenges.

Module V: Business Process Outsourcing in Various Sectors Indian manufactured products outsourcing, overview of Financial sector, emerging trends in engineering and healthcare. A peep into accounting and insurance sector. Human resource management and development in business process outsourcing.

Examination Scheme:


Text & References:

Datar Ravi – Business Process Outsourcing in India, Gartner Books. Nakkiraru Franklin – Business Processing Outsourcing, Deep and Deep Publications.

MANAGERIAL COUNSELLING


Credit Units: 03

Course Objective:To understand the concept and process so as to develop the professional counseling skills among the students. Course Contents:

Module I: IntroductionSelf-Development of Managers as Counselors, Barefoot Counseling, Assertiveness and Interpersonal Skills for Counselors, Counseling Relationship.

Module II: Approaches to CounselingDevelopment of Counseling Skill, Introduction to the Important Schools of Counseling, Psychoanalytic Foundations, Transactional Analysis, Gestalt Therapy, Rational Emotive Therapy, Person-Centered Approach to Counseling, An Integrated Model, Essentials of Skills, Nonverbal Clues.

Module III: Counseling processCounseling Interventions in Organizations, Empathy, Listening and Responding, EffectiveFeedback.

Module IV: Counseling at workPerformance Counseling, Counseling in Problem Situations, Interpersonal Conflicts,Midlife Blues, Integration and Action Plan

Examination Scheme:


Text & References

Text: Lewis Gareth, Mentoring Managers, Prentice Hall.

References: Belf Josey, Coaching with Self, Bass (A Wiley Company) Joseph P.T., The Nine Managerial styles of Enneagram, Response Books, New Delhi. Stephenson Peter, Executive Coaching, Pearson Education.

STREAM - IVCORPORATE IMAGE BUILDING

Course Code: MHRMK 20401

Credit Units: 03

Course Objective:To identify and learn the components which make-up an image to trace some of the processes involved in creating image and to evolve some strategies for projecting a positive and consistent image of an organization .

Course Contents:

Module I Corporate Image in Contemporary Management Studies

Module II Components of an Individual Image

Module III Advertising and Corporate Image

Module IV Public Relations of an Institution

Module VThe Grapevine and Rumors, Stereotype

Module VI Propaganda, Case Histories of Corporate Images in Private and Public Sectors.

Examination Scheme:


Text & References:

Text:

Davies Gary, Corporate Reputation, Wiley & Sons.Henry Stewart - Olympic Sponsorship and Corporate Reputation, Corporate Reputation Review

Lindstorm Martin, Brand Sese, Duel Books

References:

Charles Fombrun, Reputation; realizing value from the Corporate Image, Wiley & Sons. Charles Fombrun, Frame and Fortune, Wiley & Sons. Martin Lindstorm, Brand Sense, Dual Books. Ronald Alsop, The 18 Immutable Laws of Corporate Reputation. Stewart Henry, Olympic Sponsorship and Corporate Reputation, Corporate Reputation Review.

WAGES AND SALARY ADMINISTRATION


Credit Units: 03

Course ObjectiveThe objective of this course is to familiarize students with the dynamics of wage and salary administration and current trends in India.

Course Contents:

Module I: Wage and Salary AdministrationDefinition, Goals, Job Evaluation, Wage and Salary surveys, Pay commission Time and Piece Rate, Merit pay /skill based pay, Factors affecting wage concept of pay of performance.

Module II: Incentive Plans individual and group incentive plans, Productivity Gain sharing plans, Profit Sharing Plans, Non - Financial and Financial incentives, Measuring Cost- to – Company (CTC).

Module III: Employee Benefits Supplemented Pay benefits (pay for time not worked) insurance benefits, Retirement benefits, Employees’ service benefits, ESOPs, Flexible benefits and Benefit Surveys.

Module IV: Governing LawsProvident Fund Act 1952, Minimum wages Act 1948; Payment of wages Act 1948; Payment of Bonus Act, 1965.

Module V: Current Trends:Current Trends in Compensation and Reward Management.

Examination Scheme:


Text & References:

Text: Armstrong Michael, Compensation Management, Kogan Page. Sharma R.A, Wage & Salary Administration. Garry Dessler, “Personnel / Human Resource Management”, London, Prentice Hall, 1994. William B. Werther Jr. and Keith Davis “Human Resource Management”. New Jersey: McGraw Hill. (1993)

References: Wendell L French, “Human Resource Management”, USA, Houghton Mifflin Company, 1994. David D. Decenzo and Stephen P. Robbins, “Human Resource Management”, New Delhi, Prentice Hall, 3rd

Edn., 1988.

EMOTIONAL INTELLIGENCE AND MANAGERIAL EFFECTIVENESS


Credit Units: 03

Course Objective:This course will enable the students to become aware of the sources of emotions and would help them learn how to use emotions intelligently for gaining managerial effectiveness.

Course Contents:

Module I: Introduction to Emotional IntelligenceEmotional Brain, Theories of Emotion, Emotional Intelligence, concept and its evolution, Differences between emotional quotient and intelligent quotient

Module II: Emotional competencies The emotional competency framework- Self awareness, self regulation, motivation, social awareness (empathy) and Social skill (relationship management), Measuring Emotional Intelligence- The emotional competency inventory

Module III: Emotional literacyEmotional intelligence and emotional literacy, Managing aggression and depression, Emotional literacy training- developing emotional skill (awareness), cognitive skills and behavioral skill

Module VI: Emotional Intelligence at work placeThe role of EI in leadership, EI and Leadership styles, Need of EI in Building Teams

Module V: Emotional Learning in organizationsTraining of EI in organization, developing emotional competencies through relationship at work and implementing EI programs

Examination Scheme:


Texts & References:

Text:Goleman Daniel – Working with emotional intelligence, Bantam BooksCary Cherniss (Editor), Daniel Goleman (Editor). The Emotionally Intelligent Workplace: How to Select For,

Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations Intelligence (1997

References: Abad Ahmad, O P Chopra – Passion to Win, Excel Books Pvt. Limited. P.T.Joseph - The Nine Managerial styles of the Enneagram, Response Books Robert K Cooper, Aryan Sawaf – Emotional Intelligence in Business, Orion Goleman Daniel(2002).The new leaders- transforming the art of leadership into the science of results. A Little,

Brown ,Time Warner Book U.K.

http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Daniel%20Goleman&rank=-relevance%2C%2Bavailability%2C-daterank/002-1148279-7396020

http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Cary%20Cherniss&rank=-relevance%2C%2Bavailability%2C-daterank/002-1148279-7396020

MANAGING REDUNDANCY AND THINKING SKILLS


Credit Units: 03

Course Objective: The subject aims to give an understanding of deciding what is best for both the organizations and individual. It also gives information of how to avoid redundancy, and how it relates to dismissal, How to be caring for redundant employees and also generate creativity in people so that they can shed off their conventional thinking.

Course Contents:

Module I: RedundancyConcept, importance, significance, its relevance in today’s organization.

Module II: Handling Individual RedundanciesReasons for employee redundancy, explanation and dismissal all alternatives available, relation between redundancy and dismissal.

Module III: Effective ImplementationSelecting employees for redundancy- fairly, legally and efficiently, redundancy compensation, its calculation, emotionally handling of dismissal employees.

Module IV: Thinking SkillsConcept, significance, its meaning, teaching thinking skills, best strategies for teaching thinking skills.

Module V: Developing Critical Thinking SkillsCritical thinking capability, critical thinking leads to clarity, mind benders of different thinking skills.

Examination Scheme:


Text & References:

Text: Fowler Allan, Managing Redundancy, Chartered Institute of Personal and Development.

References: Hammond Suddards, Redundancy, Amaron.com. Laurel Alexander,Thrive on Redundancy, Amaron.com

Guide to Applying the

THE ART OF LEADERSHIP, POWER AND POLITICS


Credit Units: 03

Course Objective:This subject aims us to understanding the different process of leadership. The different theories give us an idea that worth are the provable skills required for being effective managers today’s. It also provides understanding and foundation of the practice of leadership skill in today’s organizations politics and powers are very closely related to leadership. It also gives a particular attention to a political perspective of power in modern organization. It terms of resources design goals, technology, external environment and change and to strategize for acquisition of power

Course Contents:

Module ICapturing the innovativeness and reinventing work, Innovative power of ideas, Innovative environment, Information, motivation, the changing work environment, Harley- Davidson Management, Innovative customer services- City, Government and small business.

Module II Innovative Leadership and barriers to innovations, Traits of innovative leaders, passionate leadership, Innovative Leadership, removing barriers and obstacles, removing defects, rewarding mistakes, trust building.

Module III Leadership and systematic Self Organizations, Emergence of leaders, Leadership, Communications and teams, Leadership and new science, Leadership and ethics and values, Dynamic Cultures Understanding Corporate leadership, Decision making power, Command and deployment of resources.

Module IV Creation of High performance Organizations and Power and Politics.TQM, Putting Quality into work, Making teams work, avoiding work team pitfalls, Teaming up with teamwork,, different types of Power, Politics, concept, significance, and emerging trends.

Module VTrans cultural Competence, new vision to Capitalism, hyper culture, recapturing the true mission, challenge of renewal, leadership through transformation.

Examination Scheme:

Component codes P1 C1 CT1 EE1Weightage (%) 230 20 20

Text & References:

Text: Kouznes & Posner, Leadership Challenge,, Jossey and Bass.

References: Carroselli Marlene, leadership skills for Managers, Tata- Mc Graw Hills. Judge Q. William, The leader’s shadow, Sage publications. Kehnoe R. Kevin, Expanding Leadership impact, Wheeler Publications.

Syllabus

Documents

marketing process

management process concepts

line management

contingency management

brand management

conflict management

marketing concept

conflict process