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Prescience User Experience Exchange Sydney, June 2017
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Sydney PUXX Slides - June 2017

Jan 23, 2018

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Page 1: Sydney PUXX Slides - June 2017

Prescience User Experience Exchange

Sydney, June 2017

Page 2: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Welcome

UPCOMING EVENTS

Perth

15 Jun 2017

Sydney

20 Jun 2017

Brisbane

22 Jun 2017

BUSINESS PEOPLE TECHNOLOGY

Page 3: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Agenda

6:00pm 6:15pm 6:30pm 6:45pm 7:00pm 7:15pm 7:30pm 7:45pm 8:00pm 8:15pm

Welcome &

Introductions

Executive Insight

Presentation

Demo Stations,

Food & Drinks

Surprise Software

Reveal

Project Snapshot

Presentation

Summary & Close

Page 4: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Meet our speakers

Digital Transformation in a Project Driven World

PEDRAM

DANESH-MAND

DIRECTOR, RISK MGT

– AQUENTA

EXECUTIVE INSIGHT

PRESENTATION

GRAHAM COLBORNE

PMO MANAGER –

PACIFIC NATIONAL

PROJECT SNAPSHOT

PRESENTATION

DAN PATTERSON

CEO & FOUNDER –

BASIS

SURPRISE REVEAL

Page 5: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

About Prescience Technology

Page 6: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

What do we do?

Project controls and beyond!

FINANCE & ERP

SOLUTIONS

PROJECT

SOLUTIONS

CLOUD

SOLUTIONS

Page 7: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

What do we do?

Page 8: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Our Clients

Page 9: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

An Update

What have we been up to since the last PUXX?

Attended Oracle Construction

& Engineering Global Advisory

board in Las Vegas.

Loretta raised almost $7,000

for Act for Kids trekking the

Alps of New Zealand!

Signed a unique agreement

with Oracle University to

deliver training nationally.

Delivered our first solution into

South East Asia, setting the

stage for further growth.

Teamed up with project

controls extraordinaire, Dr

Dan Patterson.

Further expanded our cloud

capability with Unifer, P6 and

Prime Cloud solutions.

Page 10: Sydney PUXX Slides - June 2017

Prepared by:

ROLE OF TECHNOLOGY INSCHEDULE RISK ANALYSIS

Pedram Danesh-Mand

Director – Risk, Aquenta (a Jacobs Company)

@PedramDM

linkedin.com/in/pedram-danesh-mand-9b269514/

Page 11: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Agenda

• Introduction

• Context

• Contingency Management Process

• Schedule Risk Analysis (SRA)

• Case Study• Oracle Primavera Risk Analysis (PRA)

• Deltek Acumen Risk

• Lessons Learned

Page 12: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Project Controls Conference 2017

Page 13: Sydney PUXX Slides - June 2017

NOW, LET’S START

Page 14: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Do we really need to talk?

Engineering Projects

42% behind schedule

Oil and Gas Projects

81% behind schedule

Ref: Managing the Risk of Delayed Completion in the 21st Century, Survey by Chartered Institute of Building (CIOB), 2007

Page 15: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Do we really need to talk?

Power Generation Projects

66% behind scheduleHigh-rise Buildings

67% behind schedule

Ref: Managing the Risk of Delayed Completion in the 21st Century, Survey by Chartered Institute of Building (CIOB), 2007

Page 16: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Do we really need to talk?

• Disputes relating to major global construction projects increased in value to, on average, $32.1m in 2013 ($400k more than 2012)

• Construction dispute values were the highest in Asia at $41.9m, closely followed by the Middle East at $40.9m.

• In the US, disputes values tripled in value to $34.3m and also rose in the UK to their highest at $27.9m (v.s. $7.5m in 2010).

• Where a JV was in place, it had 35% (one in three) chance of causing a dispute v.s. 20% chance in 2012 (one in five).

Ref: EC Harris, 2014

Page 17: Sydney PUXX Slides - June 2017

NOW REALLY, LET’S START

Seriously, otherwise we can’t finish on time!!

Page 18: Sydney PUXX Slides - June 2017

CONTINGENCY MGMT. PROCESS

Page 19: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Contingency Mgmt. Process

Ref: Risk Engineering Society (RES) Contingency Guideline

• Contingency Calculation

• Contingency Allocation

• Contingency Control

Page 20: Sydney PUXX Slides - June 2017

SCHEDULE / COST RISK ANALYSIS (S/CRA)

Page 21: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

S/CRA Process

Schedule

Cost

Inherent &

Contingent

Risks

Overall Contingency (P10, P50, P90) + Allocation across Delivery Packages

Tornado Chart

Cashflow

Wet Weather

Risk

Workshops

& Review

Meetings

Cost Risk

Analysis

(CRA)

Schedule

Risk

Analysis

(SRA)

Page 22: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Key aspects of S/CRA

• Most Likely assumptions for Base Estimate and Base Schedule

• Iterative assessment of Inherent and Contingent risks

• Wide range of uncertainty determination

• Reasonable Probability Density Functions

• To minimise Optimism Bias

• Correlation & relationships between model inputs

• Contingency allocation between Delivery Packages

Page 23: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Case Study

PRA vs

Acumen

Page 24: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Project Scope

• Area preparation

• Haul road construction

• Access roads construction

• 2 X sediment dams

• Dewatering infrastructure

• Operational facilities

• Noise bund

• Communications and utilities

• Box cut excavations

Page 25: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

SRA Process

SRA

Schedule Health Check

Schedule Inherent Risks

Schedule Contingent Risks

Correlations

Wet Weather

Page 26: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Assessment & Results

???

Page 27: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Key Different Features

• Min and Max likelihood of consequence in addition to the risk likelihood

• Range of likelihood for wet weather risk

• Contingent Risk modelling by using Min and Max Durations

• Use Correlation to Link Activities feature

• Use Correlation to Overcome the Central Limit Theorem feature

• Activity Correlations and Correlation Coefficient feature

• Distribution types and their formula

• Correlate Impact Ranges in allocation of Contingent Risks to activities

• Correlate Event Existence in allocation of Contingent Risks to activities

• Contingent Risk modelling by using Min, Likely and Max Durations

• Activity Correlations and Correlation Coefficient feature

• Distribution types and their formula

Page 28: Sydney PUXX Slides - June 2017

LESSONS LEARNED

Page 29: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Decision

???

Page 30: Sydney PUXX Slides - June 2017

ENJOY YOUR RISK JOURNEY!

Pedram Danesh-Mand

Director – Risk Management, Aquenta (a Jacobs Company)

[email protected], +61 432 041 560

Page 31: Sydney PUXX Slides - June 2017

DEMO STATION SESSION

Interactive Software Demonstrations

Page 32: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Live Demo Stations

01

Oracle On-the-Go

Oracle Primavera

Mobile Solutions

Nick Fenn

Oracle Primavera

02

Project Driven Cloud

Integrated Cloud

Solution

Steve Ellis

Prescience Technology

03

Schedule

Diagnosis 101

Deltek Acumen Suite

Wayne Wilson

Prescience Technology

Page 33: Sydney PUXX Slides - June 2017

INTRODUCING BASIS

Knowledge-driven Planning

Page 34: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

What is BASIS?

Knowledge-driven planning solution

BUILD

Smart Planning drives

organisational knowledge and

expert opinion into your plan.

VALIDATE

Establish consensus across

projects and teams with

BASIS Review Cycles.

DELIVER

The BASIS Project

Whiteboard simplifies plan

presentation and feedback.

Page 35: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Introducing Iris

The first artificially intelligent planning assistant

BASIS introduces Iris, the first

AI planning assistant.

Iris learns from user interactions

and presents knowledge back.

Page 36: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Unveiling BASIS

Software demonstration

Dr Dan Patterson

CEO and Founder

BASIS

Page 37: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Early Adopter Program

Get in touch with us to find out more

Get in touch with us to learn

more or join the APAC Early

Adopter Program.

Page 38: Sydney PUXX Slides - June 2017

Prepared by:

DIGITAL TRANSFORMATION IN A PROJECT DRIVEN WORLD

Graham Colborne

@GColborne

linkedin.com/in/colborne

Page 39: Sydney PUXX Slides - June 2017

WHO ARE SILVER CHAIN?

Page 40: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Silver Chain

In 2011

• Every minute, every hour, every day, Silver Chain provided care to people living in metropolitan,

country and remote areas of Western Australia.

• From Carnarvon in the north, to Walpole in the south and Eucla in the east, more than 40,000

people each year experience the difference Silver Chain can make to their lives and the lives of

their families and carers.

• Delivered more than 1.3 million hours of care and over 1.6 million occasions of service per

annum.

• Silver Chain employed 2,600 staff and had almost 400 volunteers

• Now has gone national through an M&A program

Page 41: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Locations

Page 42: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

History

Why did Silver Chain decide to set up a PMO?

• There were around 40 ‘corporate’ projects per annum

• Cross-divisional projects were often complex but poorly documented

• Projects were not managed in a consistent way

• Project activities were not visible to managers and the Executive

• Programs were not treated any differently to projects

• It was difficult for the Executive to prioritise and schedule projects

• Silver Chain engaged Churchill Consulting to examine the situation and to make

recommendations

Page 43: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Churchill’s Recommendations

What did Churchill’s recommend?

• The formation of the “Program Management Office”

• The adoption of PRINCE2 as the project management methodology of

choice

Churchill’s went on to write the initial ‘PMO Charter’

Page 44: Sydney PUXX Slides - June 2017

THE SITUATION

Before the establishment of the PMO

Page 45: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

The Situation

• Around 40 projects including:

• Construction of a Day Care Centre

• Launch of a new services including “Home Hospital”

• Sale of a business unit

• Research projects

• Reviews & changes to existing services

• Various technology initiatives

Page 46: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

The Challenges

• Lack of unified approach

• Conflict between Business-as-usual and Project activities

• We don’t have time to plan, “Just get the job done”

• User involvement

• No real knowledge of the true cost of projects (resourcing)

Page 47: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

P3M3 – Baseline May 2009

Organisation Management Benefits Financial Risk Stakeholders Governance Resources Projects

2009 1.56 1.64 1.96 2.16 2.6 1.92 2 2.28 1.72

0

1

2

3

Page 48: Sydney PUXX Slides - June 2017

THE SOLUTION

Adding value to the business through the PMO

Page 49: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Tools and Technologies

• Develop the PMO Intranet• Projects register

• Project governance information

• Project documentation

• Risks & Issues register

• etc.

• Operational costs and performance levels• Commence tracking and recording of resource usage

Page 50: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Tools – Intranet site (SharePoint)

Page 51: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Integration of Processes

Page 52: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Portfolio Dashboard Reporting

Page 53: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

The quality program – Phase 1

“In order to be a truly great organisation, we need to ensure we have great people supported by great systems – and this is the ultimate objective of the quality Program”.

Page 54: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

qPP1 – The quality program

Page 55: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Business outcomes

The PMO and the SharePoint solution provided Silver Chain with:

• More visibility of corporate project activity

• Better engagement of stakeholders

• More effectively managed projects thereby increasing the likelihood that projects will get

the deliver the right results in the right timeframe at the right cost

• More consistently managed projects making it easier to understand what’s happening as

all projects will be managed in a similar way

• Management of resources, risks and issues across all projects

Page 56: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

P3M3 – Comparison

Organisation Management Benefits Financial Risk Stakeholders Governance Resources Projects

2011 Incr. 0.12 0.75 0.32 0.34 0.08 0.04 0.44 0.55 0.21

2010 Incr. 0.92 0.81 0.45 0.60 0.62 0.44 0.69 0.00 1.14

2009 Base 1.56 1.64 1.96 2.16 2.60 1.92 2.00 2.28 1.72

1.00

3.00

Page 57: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Lessons learnt

• Working closely with staff ensured that the PMO delivered an appropriate

solution

• Momentum needs to be maintained following the “honeymoon period”

• Be prepared to be continually challenged on rigour

• A technology-based solution does not always reach everyone

Page 58: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Technology does not work for everyone

Page 59: Sydney PUXX Slides - June 2017

Prepared by:

DIGITAL TRANSFORMATION IN A PROJECT DRIVEN WORLD

Graham Colborne

@GColborne

linkedin.com/in/colborne

Page 60: Sydney PUXX Slides - June 2017

CLOSING REMARKS

Conclusion & lucky door prize giveaway

Page 61: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Thank you!

Page 62: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Thank you to our sponsors!

Oracle Primavera Deltek Acumen

Page 63: Sydney PUXX Slides - June 2017

The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology

Lucky door prize

Win a BB-8 droid!

Page 64: Sydney PUXX Slides - June 2017

Prescience User Experience Exchange

Sydney, June 2017