Swan hellenic river 2015

SWAN HELLENICRIVER CRuISES 2015The Danube • The Rhône and SaôneDiscovery cruising from a renowned British company

Cruise fares inclusive of a comprehensive shore excursion programme and all gratuities

Departures in June & September 2015

SH_14_0375_Swan Rivers brochure_2015_revised T&Cs.indd 1 04/04/2014 13:49:29

SWAN HELLENIC RIVER CRuISINg

Chain Bridge, Budapest

ContentsSwan HelleniC RiveR CRuiSing

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an inCluSive PROgRaMMe OF SHORe eXCuRSiOnS

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YOuR eMinenT gueST SPeakeRS

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DanuBe anD RHÔne SaÔne RiveR CRuiSeS On a-ROSa BELLA And STELLA

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CRuiSing THe DanuBe

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CRuiSing THe RHÔne anD SaÔne

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DeCk PlanS & FaReS

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TRanSPORT OPTiOnS

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geneRal inFORMaTiOn

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There is something uniquely satisfying about a european river cruise which offers

a journey to the heart of the continent while travelling in comfort and style aboard your elegant river cruiser.

A short river cruise on the Danube takes you effortlessly to no fewer than three capital cities – Bratislava in Slovakia, Vienna in Austria and Budapest in Hungary – while also introducing you to smaller, equally delightful towns and villages, such as Melk in Austria, dominated by its Baroque abbey, and Dürnstein, located among the vineyards of the scenic Wachau valley.

The Rhône and the Saône in France flow through the heart of Burgundy and Provence, regions of outstanding natural beauty which are also renowned for the quality of their food and wine. From gastronomic Lyon and the wine towns of Mâcon and Beaune, your river cruise will also take you to historic Avignon and south to the Camargue and the Rhône delta.

Our 2015 programme features two cruises on the Danube and two on the Rhône and Saône, with itineraries planned for June and September, when temperatures are comfortable and the cities, towns, churches, museums, vineyards and countryside visited extend a quieter welcome.

As ever, a Swan Hellenic guest Speaker will accompany each cruise, teasing out the stories that lie behind each river. You will also be accompanied by a Swan Hellenic Cruise Director and Shore Excursion Manager to ensure that your holiday is an enjoyable one.

We look forward to welcoming you aboard a Swan Hellenic river cruise in 2015.

Kind regards

lord Sterling, Chairman

Call Swan Hellenic on 0844 209 9000 or visit www.swansrivercruises.co.uk

Discover the very heart of Europe

Chain Bridge, Budapest

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Roman amphitheatre, Arles, France


A wealth of beauty and history

F R A N C E

arles

avignon

viviers

viennelyon

Mâcon

Tournus

Chalôn-sur-Saône

Rhône

S W I T z E R L A N D

The Rhône on A-ROSA Stella The danube on A-ROSA Bella

The joy of travelling through the heart of europe by way of its rivers and waterways is sometimes overlooked, but when you find a combination of

destinations, variety and value that match Swan’s cruise philosophy in places full of history and interest, the mix is bound to prove irresistible. with cruises on the Danube and Rhône and Saône, Swan's River Cruises offer a cruising holiday without equal.

unpack just once, and then sit back and enjoy the comfortable surroundings of your beautifully appointed river cruiser, as some of Europe’s most breathtaking landscapes unfold before your eyes.

Devin Castle, Bratislava


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A u S T R I A

C z E C H R E P

esztergom

Budapest

Bratislavavienna

Dürnstein

Melk

Passau

danube

g E R M A N Y

H u N g A R Y

ExCEPTIONAL, INCLuSIVE VALuE AND SERVICE IS ASSuRED

A Swan Hellenic river cruise offers unrivalled value for money with so much included in your cruise fare:

An inclusive tailor-made shore excursion programme in each port, where available, worth up to £175 per cruise

All gratuities on board and ashore are paid by Swan Hellenic

Return economy travel by air from London plus transfers overseas when travelling on Swan Hellenic group flights

Escorted economy return travel by train. (The Rhône and Saône only)

All port taxes are paid by Swan Hellenic

Dining on board for breakfast, lunch, dinner

All porterage of luggage from the quay to your cabin

A Captain's Welcome Evening including complimentary cocktail party and wine to accompany your dinner

Complimentary tea and coffee is available at selected times

THE SWAN HELLENIC DISTINCTION

Services of a Swan Hellenic Cruise Director and a Shore Excursion Manager who ensure your cruise operates to the highest possible standard

A programme of talks from your Swan Hellenic Guest Speaker who looks forward to sharing his enthusiasm and expertise with you

Services of Swan Hellenic representatives at airports and stations




with Swan Hellenic, an inclusive shore excursion programme is central to your cruise experience and is included in your cruise fare.

The insights provided by your Swan Hellenic guest Speaker will give you an enhanced appreciation of the history, culture, art and architecture of the towns, cities and landscapes of the Danube and the Rhône and Saône.

a HOST OF euROPean DeligHTS

Highlights of our Rhône cruise include walking tours in Lyon and the wines of Beaune and Mâcon. Visit the great medieval abbey of Cluny, the Roman amphitheatre at Arles, the Papal Palace in Avignon and enjoy scenic drives through lavender fields to the Pont du gard.

In Austria, on a Danube cruise, discover Baroque Melk Abbey, Vienna's Schönbrunn Palace or the castle that once held Richard the Lionheart prisoner at Dürnstein. You’ll discover Esztergom, the Hungarian city where St Stephen was born.

With plenty of time ashore, you’ll also be free to explore on your own, or to select one of a number of supplementary excursions. Full details are given in your Rivers Cruise Book sent approximately 8 weeks prior to your cruise departure.

Melk Abbet, Austria Sunset on the Rhône

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Shore excursions are included in your cruise fare

Hotel Dieu, Beaune


YOuR eMinenT gueST SPeakeRSOne Swan Hellenic guest Speaker travels on each cruise as detailed

below and delivers a full programme of talks inspired by the itinerary.

RiveR DanuBe

THe RT RevD DR CHRiSTOPHeR HeRBeRT 20 June 2015

The Rt Rvd Dr Christopher Herbert was Bishop of St Albans from 1995-2009, a member of the House of Lords and also served on a Select Committee. He has an M.Phil and Ph.D from Leicester

university in the field of Art History and has lectured widely including at the National gallery, Westminster Abbey and Courtauld Institute.

PROFeSSOR williaM vaugHan FSa 5 September 2015

Professor William Vaughan FSA is Professor Emeritus in History of Art at Birkbeck College, university of London and Senior Research Fellow, Tate Britain. He is also a Trustee of the Art Fund. He is a specialist on Romanticism, particularly in Britain, America and Northern Europe. He has organized several exhibitions, including one on the german artist Caspar David Friedrich (Tate) and one on the British landscapist Samuel

Palmer (British Museum and Metropolitan Museum of Art, New York). He has published and lectured widely on European and American art of the last two centuries.

RiveR RHÔne

PROFeSSOR JeReMY BlaCk MBe 6 June 2015

Professor Jeremy Black studied at Queens’ College Cambridge, St John’s College Oxford, and Merton College Oxford before joining the university of Durham as a lecturer in 1980. There he gained his

PhD and ultimately his professorship in 1994. He joined Exeter university as Established Chair in History in 1996, specialising in post-1500 military history, 18th-century British history, international relations, cartographic

and newspaper history. A renowned expert on the history of war, he has written more than 100 books.

PROFeSSOR Julian JaCkSOn FBa 5 September 2015

Professor Julian Jackson is one of Britain's leading historians of modern French history. His contribution to the subject was recognised by his election as a Fellow of the British Academy in 2003. His book on the Fall of France in 1940 won the Wolfson History Prize in 2004. His previous book on the german occupation of France was shortlisted for the Los Angeles Times History Book Prize. In 2009 the French government awarded him

the honour of Commandeur de l'Ordre des Palmes Académiques. He is currently working on a biography of Charles de gaulle.

SHeila SalMOn - Cruise Director

Sheila has worked worldwide as a tour guide, but her main passion remains the European waterways, where she has extensive knowledge of the Rhine, Rhône, Saône, Moselle and Danube. She is delighted to be continuing her relationship with Swan Hellenic and A-ROSA on their river cruise programmes. A keen Francophile, who also speaks Flemish, French and german, Sheila currently divides her time between France and the uK.

Dürnstein, the Danube

7Call Swan Hellenic on 0844 209 9000 or visit www.swansrivercruises.co.uk

Please note: Cruise Director and Guest Speakers may be subject to change


RIVER CRuISINg WITH A-ROSA ON THE DANuBE, RHÔNE & SAÔNE

Each one of a-ROSa’s sophisticated river cruisers has been designed with europe’s great rivers in mind. The

public rooms and all of the cabins – not to mention the spacious decks – make the best of the views you’ll enjoy as you cruise along the Danube, Rhône and Saône.

Absorb French lifestyle and culture as A-ROSA Stella cruises along the Saône and Rhône. Visit the historic towns of Lyon and Avignon as well as the off the beaten track, sleepy village of Viviers near the Ardèche. Step ashore in Mâcon to explore the Benedictine Abbey at Cluny and discover great Roman legacies,

including the impressive amphitheatre at Arles and the Pont du gard aqueduct.

A-ROSA Bella cruises along the Danube, Europe’s greatest waterway, which flows through no fewer than 10 countries. Immortalised in the famous waltz by Johann Strauss, the Danube will transport you to some of Europe’s most beautiful inland scenery, historic towns and the great cities of Vienna and Budapest. Discover art, music and culture from a unique perspective as you enjoy Swan’s exceptional, inclusive value and service.

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Passau, Austria

Cruise the great rivers of Europe in comfort and style


RIVER CRuISINg WITH A-ROSA ON THE DANuBE, RHÔNE & SAÔNE

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“The rivers of europe are literally flowing with history. every settlement along the banks of the rivers could write their own story, and many have.

There is always so much to see and something to capture the imagination, from the magnificent cities of Central Europe on the Danube to the luminous clarity of light you can experience along the RhÔne.

There is a serenity about cruising along rivers. You have time to notice the small things, to wonder just how generations past managed to tend those steep vineyards or scale the walls of that indomitable castle hanging precariously above the riverbank.”

Sheila Salmon, Cruise Director

On board, the atmosphere is relaxed and congenial. Attentive staff wait at your table and serve you drinks on deck. Menus offer a mix of regional and international dishes. There are no seating plans and the dress code is smart casual. Most surprising of all is the space you’ll find on board, with an airy lounge and restaurant and a range of amenities you’d only expect to find on much larger ships. Among the finest in their class, A-ROSA ships exude quality in their design, their engineering and finish. With space and facilities that belie their size, mv A-ROSA Stella and Bella feature a wealth of surprises on board.

STaRT aT THe TOP

The top deck is an open Sun Deck, a wonderful vantage point from which to take in the grand cityscapes of Budapest and Lyon, the vineyards of the RhÔne or the picturesque views of the Danube Bend.

Sit back and watch the views drift by, take a dip in the pool, try a giant game of chess, a round of shuffleboard or improve your golf skills on the putting green. While away the hours on a deck lounger, shaded by your own sun canopy or dine al fresco on deck.

SPaCe THaT SuRPRiSeS

Indoors, in the lounge and restaurant, picture windows add to the feeling of space. You'll find a surprising range of recreational facilities such as a health spa, fully-equipped gym and a sauna that looks out over riverside views. You might try a steam bath, a massage or a fitness routine designed around you.

TReaT YOuR PalaTe

Your table awaits in the restaurant. Accomplished Chefs de Cuisine prepare Mediterranean salads, classic dishes, grills and fresh fish. Some evenings feature international and regional specialities with a wine list to match.

COMFORT anD STYle

Stella features 86 outside cabins with a choice of four categories and carries up to 150 passengers while Bella has 100 outside cabins in four categories carrying up to 180 passengers. Elegantly furnished cabins feature crisp, contemporary design touches and colours that add to the feeling of space. All have television, telephone and individual, adjustable, climate control. Depending on your grade of cabin, you’ll have twin portholes, a panoramic window or your own French Juliette balcony.

Lyon, France



iTineRaRYDay 1 Fly from London to Munich,

germany. Transfer to PASSAu and embark A-ROSA Bella.

Day 2 MELK morning

Day 3 ESzTERgOM morning BuDAPEST evening/overnight

Day 4 BuDAPEST full day

Day 5 BRATISLAVA afternoon/evening

Day 6 VIENNA full day/evening

Day 7 DüRNSTEIN morning

Day 8 PASSAu, germany. Disembark and transfer to Munich Airport for the flight home.

The sheer magnificence of the River Danube makes it one of

the continent’s major geographical features. as it flows through germany, austria, Slovakia and Hungary, you can explore abbeys and palaces that line the river bank, and discover the art, music and history of the second longest river in europe.

Embark Bella in the historic city of Passau and spend the night on board cruising to Melk, a spiritual centre for more than 1,000 years, since Margrave Leopold I made Melk castle his residence in the 10th century. In the 11th century the castle was given to Benedictine monks who transformed it from a castle into a fortified abbey.

Visit the abbey, including the Marble Hall, the magnificent Library and the Imperial Room before enjoying a relaxing afternoon on board Bella as she glides downstream, passing from Austria into Slovakia and then Hungary.

The following morning Bella berths in Esztergom, the first capital of Hungary and the birthplace of King Stephen, crowned in the city as the first king of Hungary. Enjoy a walking tour, including a visit to the Basilica, this morning before sailing downstream along the scenic Danube Bend this afternoon. Enjoy the unfolding landscape of tiny villages dominated by Baroque spires and the

Cruising the DanubeDePaRT uk 20–27 June 2015 & 5–12 SePTeMBeR 20158 Days from £1,710 per person

craggy silhouettes of once great castles before Bella's early evening arrival in Budapest, where illuminated castles, bridges and other city monuments create a memorable cityscape.

Following a night in Budapest, enjoy a full day exploring this striking city. A city tour explores Buda and Pest, two separate cities that were physically joined when the Chain Bridge was built across the Danube in 1849 (becoming Budapest in 1873). View St Matthias Church and visit the Fisherman’s Bastion, from where there are wonderful views over the Danube to Pest, dominated by its fine parliament building and Heroes Square. In the afternoon, there is a supplementary excursion to gödöllö, the second largest Baroque chateau in the world and, from 1867-1916, the favourite summer residence of Emperor Franz Joseph 1 and Empress Queen Elizabeth (known as ‘Sissi’), or take a supplementary full-day excursion into the Puszta, the hinterland of Hungary, where you can explore the countryside by horse and carriage and enjoy a horse riding display by the Csiko, Hungarian horsemen.

Following a relaxing morning on the river arrive in Bratislava, capital of Slovakia,

once one of the most important cities in the Austro-Hungarian Empire. Explore the city on foot, viewing the cathedral, the Kapitulsgasse, the seminary and visit the Primatial Palace, built in the late 18th century. In a city known for its music, enjoy an exclusive evening concert ashore before setting sail for Vienna late evening.

Bella arrives in Vienna to enjoy a full-day and evening exploring one of the great capitals of Europe. Enjoy a city sightseeing drive along the Ringstrasse – initiated by Emperor Franz Joseph I in 1857 – taking in panoramic views of the city from the gardens of Belvedere Palace, and explore on foot the pedestrian centre or visit Schönbrunn Palace, built to rival Versailles.

Your last full day on board and a morning in Dürnstein. The ruins of a fortified castle, said to have once been the prison of King Richard the Lionheart, dominates the little town with its well preserved medieval and Baroque buildings. Enjoy a walking tour and then relax on board this afternoon, enjoying the views as Bella cruises through the Wachau Valley, renowned for its vine-clad slopes, churches and castles en route to Passau.

Hungarian Parliament, Budapest

CRuISE THE DANuBE ON A-ROSA BeLLA

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STanDaRD FaReS PeR PeRSOn (Twin Occupancy) including Shore excursions and gratuities

From

Cat. S Outside (with picture window) £1,710

Cat. a Outside (with picture window & 1 additional bed) £1,745

Cat. B Outside (with panoramic window) £1,850

Cat. C Outside (with Juliette balcony) £2,095

For deck plans and single fares for all cabin categories please see pages 14-15.

inCluSive eXCuRSiOnSChoose from a selection of inclusive tailor-made shore excursions:

Visit the Benedictine Abbey in Melk, Esztergom’s neo classical Basilica, Budapest city tour, evening concert in Bratislava, walking tour of Bratislava and visit the Primatial Palace, sightseeing tour and walk in Vienna, walking

tour of Dürnstein, the Hapsburg Imperial Schonbrunn Palace.

Supplementary options include: Full Day Puszta, the impressive baroque gödöllö Chateau,

evening concert in Vienna.

TRavel wiTH THe eXPeRTSYour guest Speakers on the Danube will be The Rt Revd Dr Christopher Herbert,

20 June 2015 and Professor William Vaughan, 5 September 2015

See page 7 for full biographies

Basilica, esztergom, Hungary



iTineRaRYDay 1 Depart London by air to geneva

or by rail to LYON. Embark A-ROSA Stella.

Day 2 CHALON-SuR-SAÔNE morning TOuRNuS late afternoon MÂCON overnight

Day 3 MÂCON morning

Day 4 VIVIERS afternoon

Day 5 ARLES morning AVIgNON evening

Day 6 AVIgNON morning

Day 7 Vienne Transit stop LYON afternoon

Day 8 LYON, France. Disembark and return by air or rail to London.

Wind your way north from lyon to Chalon-sur-Sâone before

cruising south to the Mediterranean, from one of the finest wine regions in France to the lavender-scented hills of Provence, through some of the most historic cities in France.

Enjoy an ever-changing panorama unfold along the banks, from the vineyards of Burgundy, to the serene landscapes of Van gogh, the wild nature of the Camargue and the papal city of Avignon.

Embark A-ROSA Stella in the gastronomic city of Lyon, a city you will have the pleasure of exploring at the end of your cruise, and enjoy dinner on board as you cruise overnight to Chalon-sur-Sâone. In the morning you have the choice of visiting Beaune with its fine Hotel Dieu, passing the wine towns of Burgundy en route. This afternoon relax on board as Stella slips past the verdant Mâconais river banks to Tournus. Enjoy a late afternoon stroll through the delightful Burgundian riverside town once an important monastic centre, before Stella continues on her way to Mâcon where she spends the night.

The following morning visit the ruins of the Benedictine Abbey at Cluny, founded in 910 AD. The abbey – the largest church in Europe until the building of St Peter’s in Rome six centuries later – became the most famous and powerful

Cruising the Rhône and SaôneDePaRT uk 6–13 June 2015 & 5–12 SePTeMBeR 20158 Days from £1,805 per person

abbey in Christendom with over a thousand daughter abbeys throughout Europe. Remain in Mâcon, with its 6th century cathedral and half-timbered houses, or enjoy a supplementary visit to a winery of the Mâconais and – of course – sample some wines! This afternoon relax on the Sun Deck admiring the landscape of vineyards, orchards, terracotta-tiled farmhouses and Romanesque churches before enjoying dinner on board as Stella winds her way through Lyon and southwards, overnight, to Viviers.

Disembark the following afternoon to enjoy a scenic drive through the southern Ardèche region, viewing the dramatic Karst gorge and, on our June cruise, enjoy the fragrant scenery of lavender fields in bloom. Alternatively, you might decide to discover for yourself the narrow, cobbled streets of the old town of Viviers.

The next morning Stella berths in Arles – once an important city in the Roman Empire, and located at the southernmost point of our river journey. On a walking tour, discover the city’s links with Van gogh or enjoy a scenic drive through the Camargue in the Rhône delta, known for its salt marshes and lagoons, its bulls, wild horses and rich birdlife.

A short cruise upriver will bring you to Avignon in the early evening for an

overnight stay. With its well preserved medieval walls, Avignon became the seat of the Roman Catholic Church in the 14th century when the papacy temporarily abandoned Italy. This morning enjoy a walking tour to visit the vast, fortified Palais des Papes, developed from a bishop’s palace into a fortified religious centre, before setting sail this afternoon for Lyon.

Having enjoyed a night cruising upstream spend an afternoon in Lyon, your final port of call, discovering its Roman heritage, its long association with silk and its reputation as a centre of gastronomy. A walk through Vieux Lyon will introduce you to its narrow streets lined with over 300 medieval and Rennaisance houses, St Jean Cathedral, and the city’s unique narrow passageways known as ‘traboules’. Or you might choose a supplementary half day that includes a visit to Les Halles – the Lyonnaise market halls – learning more about Lyon’s reputation as a centre of gastronomy and sampling some of the region’s specialities. A wonderful conclusion to your Rhône river cruise.

Cluny Abbey, France

CRuISE THE RHÔNE ON A-ROSA SteLLA

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inCluSive eXCuRSiOnSChoose from a selection of inclusive tailor-made shore excursions:

Beaune & Hotel Dieu, Chalon-sur-Saône Town Walk, the ruins of the Benedictine Abbey in Cluny, scenic drive along Ardèche gorge, Viviers

Town Walk, walking tour of Avignon including a visit to the Palais des Papes, Roman Pont du gard, scenic tour of the Camargue, Arles Town Walk,

Roman Vienne, Lyon City Tour & WalkSupplementary options include:

Mâcon Wine, Half Day Les Halles Food Market

TRavel wiTH THe eXPeRTS

Your guests Speakers on the Rhône and Saône will be Professor Jeremy Black, 6 June 2015 and Professor Julian Jackson, 5 September 2015

See page 7 for full biographies

STanDaRD FaReS PeR PeRSOn (Twin Occupancy) including Shore excursions and gratuities

From

Cat. S Outside (mid-ship) with a porthole £1,805

Cat. a Outside (with portholes) £1,835

Cat. C Outside (with Juliette balcony) £2,010

Cat. D Outside (with Juliette balcony) £2,055

For deck plans and single fares for all cabin categories please see pages 14-15.

Lyon, France



a-ROSa Bella – 7 nigHT DanuBe RiveR CRuiSe

Cat Deck Description 20 June 2015

05 Sep 2015

Twin Cabin per person from

B 3 Outside (with panoramic window) £1,850 £1,955

C 2 Outside (with Juliette balcony) £2,095 £2,140

A 1 Outside (with picture window) £1,745 £1,850

S 1 Outside (with picture window) £1,710 £1,820

Single Cabin (limited availability) from

BB 3 Outside (with panoramic window) £3,240 £3,420

CC 2 Outside (with Juliette balcony) £3,665 £3,740

AA 1 Outside (with picture window) £3,050 £3,240

SS 1 Outside (with picture window) £2,995 £3,185

MV A-RoSA BeLLA (Danube)

All prices are per person in UK£ based on double occupancy, except for single cabin rates as shown.

Please Note: All cabins are of a European configuration comprising of two single mattresses in one solid bed-frame and made up with two single duvets. The beds cannot be split into twin format. Exceptions are category S (cabins 101, 102, 103 and 104). All cabins have private facilities, are elegantly furnished and include adjustable air conditioning and a television. There are no lifts on board and there are steps between decks and up to the Sun Deck. Picture windows cannot be opened as situated just above waterline. Panoramic window cannot be opened.

STANDARD FARES 2015

SuN DECK

DECK 3

DECK 2

DECK 1

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There are steps up/down from the Reception area to all passenger cabins on Decks 1, 2 and 3. There is no lift.

KEY1. Wheelhouse 2. Stairs 3. Swimming Pool 4. Awnings 5. Light Dome 6. Gangway 7. Giant Chess 8. Shuffleboard 9. Putting Green 10. Grill Station 11. Outdoor Restaurant 12. Day Lounge 13. Cafe-Bar 14. Lobby 15. Reception 16. Massage/Beauty 17. Finnish Sauna 18. Organic Sauna 19. Changing Rooms 20. Massage Showers 21. Relaxation Area22. Gym 23. Bar 24. Lounge 25. Stage/Dance Floor 26. Entrance 27. Toilets 28. Shop 29. Restaurant


a-ROSa STella – 7 nigHT RHÔne & SaÔne RiveR CRuiSeS

Cat Deck Description 06 June2015

05 Sept2015

Twin Cabin per person from

D 3 Outside (with Juliette balcony) £2,055 £2,130

C 2 Outside (with Juliette balcony) £2,010 £2,055

A 1 Outside with portholes £1,835 £1,850

S 1 Outside (mid ship) with a porthole £1,805 £1,830

Single Cabin (limited availability) from

DD 3 Outside (with Juliette balcony) £3,595 £3,725

CC 2 Outside (with Juliette balcony) £3,520 £3,600

AA 1 Outside with portholes £3,210 £3,240

SS 1 Outside (mid ship) with a porthole £3,160 £3,205

MV A-RoSA SteLLA (Rhône)

All prices are per person in UK£ based on double occupancy, except for single cabin rates as shown.

Please Note: All cabins are of a European configuration comprising of two single mattresses in one solid bed-frame and made up with two single duvets. The beds cannot be split into twin format. Exceptions are category S (cabins 101 and 102). All cabins have private facilities, are elegantly furnished and include adjustable air conditioning and a television. There are no lifts on board and there are steps between decks and up to the sun deck. Port hole windows cannot be opened.

STANDARD FARES 2015

SuN DECK

DECK 3

DECK 2

DECK 1

There are steps up/down from the Reception area to all passenger cabins on Decks 1, 2 and 3. There is no lift.

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KEY1. Wheelhouse 2. Light Dome 3. Awnings 4. Stairs 5. Swimming Pool 6. Giant Chess 7. Putting Green 8. Shuffleboard 9. Games Area 10. Drinks & Beverages Buffet 11. Grill Buffet12. Lounge 13. Day Lounge/Wine Bar 14. Buffet Station 15. Restaurant 16. Reception 17. Lobby 18. Dance Floor/Stage 19. Bar 20. Massage/Beauty 21. Gym 22. Steam Sauna/Organic Sauna 23. Finnish Sauna 24. Relaxation Room



JOININg YOuR RIVER CRuISE

wiTH YOu all THe waYSwan Hellenic representatives will be available at your departing london airport, and escorted transfers to and from your river cruises are also included.

Swan Hellenic is pleased to offer you a choice of travel options to and from your river cruiser. whether you decide to take the

flight option or choose to let the train take the strain you can be assured of the highest levels of service.

Quick & convenient transport links

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Air optionsFOR RiveR CRuiSeS On THe RHÔne & SaÔne & DanuBe

Swan Hellenic representatives will be available at your london departure airport; escorted transfers from the destination airport to and from your river cruiser are also included for those travelling on Swan Hellenic group flights.

British airways: Euro Traveller Economy (Included in your cruise package). With Euro Traveller you can be assured of friendly, efficient service with comfortable seats to relax in, a light snack and a complimentary drink from the bar.

Club Europe (Available as an upgrade; please call for prices and availability). Attentive service and personal comfort define the Club Europe business class flight experience. upgrade to Club Europe and enjoy a wider seat with extra legroom, good food and wine in the seclusion of a separate cabin.

lufthansa: Economy Class (Included in your cruise package). Ergonomically designed seats ensure your comfort; light snacks and complimentary drinks are included, along with friendly service.

Business Class (Available as an upgrade; please call for prices and availability). Efficient and attentive service in a modern harmonious environment, are the by words for the Lufthansa business class experience. Enjoy the new Recaro seat with its slimline and elegant design providing extra leg room. You will be treated to culinary delights and interesting and varied menus created in collaboration with renowned chefs.

Rail optionsFOR RiveR CRuiSeS On THe RHÔne anD SaÔne OnlY

Travel by eurostar from St Pancras international in the heart of london, with good links to the rest of the uk. For the Rhône, change at lille and then take the high-speed train (Tgv) to lyon. You will need to handle your own luggage throughout the train journey and be able to negotiate a prompt alight (with luggage) from the eurostar, a change of platform at lille (limited lift capacity) and prompt boarding of the Tgv train which only stops at lille for a few minutes.

Standard Class (Included in your cruise package). Eurostar/TgV standard class guarantees you a comfortable, reserved seat in an air-conditioned carriage. Purchase a selection of food and drink from the buffet car, and then sit back and watch the countryside speed by.

Standard Premier/1st Class (Available as an upgrade; please call for prices and availability) Ensure you can enjoy all the luxury and indulgence of first-class travel. Stretch out in a comfortable larger seat in a first class carriage. A light meal and complimentary drinks will be served at your seat on the Eurostar sectors of your journey, and complimentary magazines are also available.

not available on danube River Cruise

Passengers with Reduced MobilityPlease be advised that rail travel is not suitable for passengers with reduced mobility. For your comfort, flights should be selected as assistance at airports is widely available and accessible.

luggage Delivery Service – Overseas

For cruises which start and end overseas, we have partnered with The Baggageman

providing an overseas door to door luggage collection and delivery service. Luggage is collected from your home and delivered to Stella or Bella, allowing you to enjoy a relaxed journey without worrying about carrying luggage, delivering it back to your home address at the end of the cruise. For further information and to book please contact The Baggageman directly on 01844 264890 or www.thebaggageman.com and quote Swan Hellenic.Swan Hellenic will have no responsibility, financial or otherwise, in regard to any loss or damage. Any contracts entered into for luggage transfer services offered by the Baggageman are entered into directly and form no part of any contract with Swan Hellenic Cruises.



gENERAL INFORMATION

Passengers who have never cruised before, or who have not cruised with Swan Hellenic, will no doubt have many questions to ask about our river cruises, our operation and many other matters. This piece has been written to give you some general information about river cruising with us, and we are sure you will find it useful before and during your cruise. Our aim is your complete enjoyment of the river cruise holiday, and all of our staff, ashore and afloat, together with the river vessel’s crew will do all they can to ensure this. The information given here is correct at the time of printing, March 2014, but is subject to change without notice. If you have any queries about your booking, we will always be pleased to help you. Please see www.swansrivercruises.co.uk to refer to our booking conditions. Please feel free to telephone us on 0844 209 9000. The Foreign and Commonwealth Office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad. For further information please visit www.fco.gov.uk/knowbeforeyougo or telephone 0845 850 2829. Alternatively, you can contact ABTA’s Consumer Advicewnformation Line on 0901 201 5050 (calls are charged at 51p per minute plus network charges).

BeFORe YOu gOPaSSPORTS anD viSaS

All British Citizens require a full 10-year passport valid for at least six months after the date of travel for all countries to be visited and with spare pages. It is the responsibility of each passenger to check with the various embassies or consulates involved in their particular river cruise to ensure that they have the necessary documentation to enter all countries visited. Any passengers arriving at the departure port/airport/train terminal without a passport or correct documentation will be refused permission to board the boat/aircraft/train. Failure in this respect is not covered by insurance and no refund can be made. The purser on board deals with all immigration formalities.

HealTH, vaCCinaTiOnS anD MeDiCal inFORMaTiOn

As health regulations are ever changing, we recommend you consult your G.P., or contact MASTA (Medical Advisory Service for Travellers Abroad) www.masta-travel-health.com at least 12 weeks before your intended departure to check the latest requirements of the countries you will be visiting. At time of going to press, March 2014, there are no mandatory vaccination requirements for destinations featured in this brochure. If you do not normally enjoy good health, you should consult your doctor regarding the advisability of taking a cruise and being away from the usual medical and hospital facilities. Your insurance company must be advised of any pre-existing condition at the time of booking and of any condition arising subsequently prior to departure, otherwise your insurance may be invalid. We ask you to advise us at the time of booking of any disability or illness as you may be required to complete a detailed questionnaire (see below).

CHilDRen

There are no recreational facilities for children aboard our river cruisers and reservations for those under the age of eleven are not advised.

PaSSengeRS wiTH SPeCial ReQuiReMenTS

Swan Hellenic will always try to accommodate passengers with special requirements. If you or any person travelling with you suffers from any medical condition, disability or limited mobility you must contact our office for advice before any booking is confirmed. Please refer to clause 10 of the Booking Conditions for further detail – FITneSS To TrAvel on THe CruISe SHIP, PreGnAnCY, BeHAvIour, dISABIlITY or reduCed MoBIlITY, MedICAl And MoBIlITY equIPMenT.

Health Care Companions: all passengers with special needs must be self-sufficient and must be accompanied by a passenger who will take full responsibility for any assistance needed during the cruise and in the event of an emergency.

Passengers with Limited Mobility: we feel we should point out that we are not specialists in catering for the disabled. If you or any person travelling with you suffers from a disability, you must contact our office for advice before you make your booking.

At all ports of call featured in this cruise programme, passengers are required to walk up or down the gangway when embarking or disembarking the vessel. There are times when river cruisers are moored up alongside each other; this might mean walking through one or more river cruisers to access your vessel. Please note: There is no lift on board either the Stella or the Bella; there are stairs (spiral staircases on Bella) between decks and steps up to the Sun deck.

Special Diets: we can usually make provisions for special diets provided that sufficient notice is given. A vegetarian choice is available on board and vegetarian snacks are also available on flights. Please indicate any requests at time of booking. We will make every effort to satisfy your request, although this cannot be guaranteed.

Note: The company has the right to refuse or revoke passage to anyone who, in its judgement, is in a physical or mental condition unfit for travel, or who may require care beyond that which the vessel can provide. under such circumstances, no refund, assistance or compensation will be payable. Please refer to clause 10 of the Booking Conditions for further detail – FITneSS To TrAvel on THe CruISe SHIP, PreGnAnCY, BeHAvIour, dISABIlITY or reduCed MoBIlITY, MedICAl And MoBIlITY equIPMenT.

SHORe eXCuRSiOnS

Shore excursions are included in your cruise fare in every port of call, where available. Please note that the company reserves the right to amend, cancel or substitute an included shore excursion and in these circumstances is under no obligation to make a refund.

Additional optional excursions, including some as mentioned in the brochure, may be available at a supplementary cost. At the time of going to press, March 2014, the exact content of the optional shore excursion programme has not been finalised.

All excursions can be pre-booked although it is also possible (subject to space) to book your excursions on board. We strongly recommend that you pre-book your excursions to guarantee your place. Shore excursion details will be sent to you approximately 8 weeks before departure. Please note that it is not possible to credit the non-use of an included shore excursion against the cost of an optional shore excursion.

TRanSPORT

Trains Check in at stations will generally begin about 1 hour before the train departs. Timetables are not confirmed by the rail companies until approx 10 weeks before travel date. It is expected that those travelling in a Swan Hellenic group will depart london St Pancras in the early morning and arrive in the late afternoon on the return. You can expect to change trains in lille/Brussels. You will need to carry and handle your luggage throughout the train journey. There is considerable walking at the stations. This option is not recommended for passengers with reduced mobility. Assistance cannot be guaranteed at overseas stations. Transfers from overseas stations to/from your river cruiser are included.

Parking/Accommodation

We can offer a range of parking options at almost all uK airports. We can also offer a variety of airport hotels which offer parking for the duration of your cruise. Please speak to one of our holiday advisors for more information.

Flights We use scheduled flights, however, we are not always in a position to confirm full flight details at time of booking and any information that may be provided at that time is subject to change. Flights usually depart london early morning. return transfers and baggage handling between the airport and the vessel are included. Baggage allowance is 23kg on most scheduled flights, although it may vary slightly according to the carrier. All flights are non-smoking. You must check in at airports at least 2 hours before your flight is due to take off. If you do not check in on time, the airline may not allow you to board the flight. We cannot accept responsibility if such situations arise and, whilst we will do our best to arrange alternative transport, any resulting costs will be your responsibility. We reserve the right to determine carriers and routings. All upgrades are on request and subject to price and availability. Please contact our reservations department Tel: 0844 209 9000.

FligHT DelaYS

If flights are cancelled or delayed, it is the responsibility of the airline to look after you. We’ll do our best to ensure that they meet their obligations. dependent upon the length and nature of the delay, these obligations include providing you with meals and hotel accommodation, assuming always that those services are available. If the airline will not provide you with these services, most holiday insurers will cover you if you are required to pay for them yourself. It is essential when choosing a holiday insurance policy that it provides you with cover in this important area. Where the airline that you’re travelling with won’t provide meals or accommodation in the event of delays, we will do our best (subject to availability) to offer you these services at the lowest possible price. It will be your responsibility to pay for these services at the point that you receive them, and to obtain receipts to enable you to make a subsequent claim against your insurers. under no circumstances will we be liable to meet any costs should such an event arise. under eu regulation 261/2004 you may be entitled to claim compensation in the event that your flight is cancelled or delayed but it is your responsibility to pursue the airline in respect of this. Subject to the airlines own restrictions, please make sure that all medications are packed in your hand luggage.

inSuRanCeWe consider adequate travel insurance to be essential, especially for cruises outside the uK. It is therefore a condition of booking your cruise that you are adequately insured. We will require you to give us details of your travel insurance company including the policy number. You must ensure that your policy covers as a minimum, cancellation for the total value of the cruise, delay or curtailment, medical charges, evacuation (from the vessel) and repatriation costs for not less than £5 million. We can recommend great value insurance via our preferred partners.

inDePenDenT TRavel aRRangeMenTS

The Company will have no responsibility, financial or otherwise, in regard to air, hotel, transport or any other arrangements made by passengers with third parties. Passengers should ensure that any such arrangements are transferable and refundable, or covered by their travel insurance, in the event of delay, amendment or cancellation of any of these independent arrangements, or of your cruise. Information regarding embarkation and disembarkation times as well as access to the port will be given in your pre-cruise documentation. Passengers making their own travel arrangements must also arrange transfers from the airport/station to the vessel and vice versa. Your travel insurance policy should be checked with regard to its coverage of independent air arrangements.

On BOaRD CuRRenCY anD PaYMenTS

On board all prices are in Euros. As there are no foreign exchange facilities on board, we would recommend that you purchase any currency requirements you expect to need before you travel. There is little opportunity to visit banks whilst on excursions. For purchases ashore, many shops accept most Travellers’ Cheques and major Credit Cards. A cashless system operates on board with passengers settling accounts at the end of the cruise. visa, MasterCard and American express credit cards, cash and Travellers’ Cheques are accepted for payment of onboard accounts. Maestro cards, debit cards and personal cheques are not accepted.

MeDiCal FaCiliTieS

Please note that there are no medical facilities on board. In addition to a valid insurance policy, you are advised to bring a EHIC (European Health Insurance Card) with you. This has replaced the E111. There will, of course, be access to shore side medical facilities at our frequent ports of call. All passengers must complete a health declaration form prior to embarkation.

BaRS & alCOHOl

only alcohol purchased in the river cruiser’s bars and restaurants may be consumed on board.

Dining aRRangeMenTS

Breakfast, lunch, afternoon tea and dinner are arranged on an open sitting basis and may be taken in The restaurant. opening times will vary according to the daily programme. Breakfast and lunch will be buffet style. evening meals will be a combination of buffet-style meals and waiter service meals. Main meals include free mineral water. Tea and coffee is served early morning and after breakfast, lunch

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gueST SPeakeRS/CRuiSe DiReCTOR

Swan Hellenic reserves the right to make changes to any of the advertised Guest Speakers/Cruise directors.

OveRSeaS STanDaRDS

It is a fact of life that when we travel to different countries, we often find that the customs, traditions and general pace at which things are done can be very different from what we are used to in the uK. As far as standards of safety are concerned, the suppliers of services must comply with the rules and regulations of their own country and these are not always as strict as they are in the uK. every care is taken to contract the best available transport. However, standards can vary.

TRanSPORT OPTiOnS

The options outlined on pages 16-17 form our intended methods of transferring our passengers to and from our river cruisers in 2015, but please note that airlines, train operators, departure and arrival points are all subject to change. We are not always in a position to confirm full flight or train details at the time of booking; any information provided at that time is subject to change.

TRavel TO THe aiRPORT

It is advisable to leave booking travel arrangements to your UK departure point until you have received your final travel documents (except for booking regional connecting flights with us – see pages 16-17). We can arrange all of this for you so please speak to one of our Holiday Advisors for more information.

DangeROuS gOODS

We direct your attention to the fact that it is an offence to carry on board aircraft or river cruisers any goods of a dangerous or damaging nature. remember that petrol and other lighter fluids, including fluids for hair curlers, come under the terms of the explosives Act; their inclusion in heavy baggage is strictly prohibited.

BROCHuRe aCCuRaCY

The information contained in these brochures is checked for accuracy by our uK staff and our agents. nevertheless, we would ask you to bear in mind that things can change and often these things can happen without our prior knowledge. However, should we become aware of any long term or permanent change which is considered would have a permanent effect upon your enjoyment of the cruise, we will do our utmost to advise you.

BOOking iS eaSY

We have made booking our holidays easy. Simply call one of our friendly and helpful Holiday Advisors who can answer your queries, check availability and make your booking.

To help us make your booking as quick and easy as possible, when you call to book please have the following information to hand for yourself and all those travelling with you:

• Holiday reference as shown on the holiday page

• Preferred departure date

• Full names of all those travelling as stated on their passport

• How many rooms and type

• Holiday insurance requirements

• Credit or debit card details for deposit payment

There is no charge for any payment by debit card or payment of a deposit by credit or charge card, but a 2% charge will be made for any subsequent payments made by credit or charge cards. You will be given a booking reference. Please quote this whenever you contact us.

each booking must be accompanied by a deposit payment of £250 per passenger or 10% of the total fare due, whichever is the highest (or full payment for bookings taken within 119 days of departure). The total amount due will be confirmed at the time of booking. Please refer to the Booking Conditions set out on our website: www.swansrivercruises.co.uk.

and dinner. At other times tea and coffee is available for purchase at the bar.

TeleCOMMuniCaTiOnS

The onboard telecommunications system means that you are never more than a telephone call away from home or office. All cabins feature telephones and charges are applicable.

eleCTRiCal aPPlianCeS

Cabins feature 110 and 220 volt current. The use of hair dryers, electric rollers, curling irons, electric shavers and other small appliances should be checked with reception, but, for safety reasons, the use of travel irons and any tea/coffee making equipment is strictly prohibited. each cabin is equipped with a hair dryer. There is a limited number of plug adapters on board.

launDRY

valet service is available for laundry and ironing. A laundry bag and order form are provided in your cabin wardrobe. Charges are applicable.

wHaT TO weaR

As a general rule, for days on board and ashore, spring/autumn clothing/casual wear is the order of the day. It should be light, comfortable and easy to care for. A sweater and jacket for cooler evenings and a light raincoat are also advisable. on warmer days the weather will usually be suitable for sunbathing, so don’t forget your wrap, bathing suit, sunglasses, sunhat and sunscreen. For trips ashore and for walking on cobbled streets, comfortable, sturdy walking shoes are a must. You may also want to bring with you a camera, binoculars, umbrella and insect repellent.

In certain countries, shorts, short skirts, bare arms and shoulders may not be appreciated locally and you may be prohibited entry to certain sites. Advice will be given on board.

Although dress code is relaxed during the day, gentlemen are requested to wear a jacket and tie in the evening.

SMOking

Passengers are only permitted to smoke on the open decks. Smoking is not permitted on excursion coaches.

SaFeTY inFORMaTiOn

Safety information, in the event of an emergency, will be given early in the cruise. Please see your daily Programme for more information.

RiveR COnDiTiOnS

Please note that river cruise itineraries and ports of call may have to be changed without prior notice if affected by natural conditions such as high or low water levels or changes to local mooring restrictions or lock closures.river vessels may at times moor alongside each other. This may result in reduced visibility from your cabin window/balcony.

geneRalSPeCial ReQueSTS

We are unable to accept ‘conditional bookings’. Please note any special requests clearly on your Booking Form at the time of booking and we will do our best to comply with your wishes. We must point out that failure to fulfil a special request cannot be considered a breach of Contract on the part of the company, and any request is not guaranteed.

CHange OF aDDReSS

We particularly ask you to tell us in writing of any alterations to your address before departure, and in any communication, please state the cruise on which you are travelling.

DaTa PROTeCTiOn aCT 1998

At All leisure Holidays we are committed to protecting your privacy. This data protection policy sets out how we will use your personal data after it has been collected by us through our website, brochures, speaking to our customer services staff or otherwise. This policy may be updated from time to time and we will contact you if there are any changes.

Where ‘you’ are referred to in this policy, this shall mean you and every member of your party. You should ensure that all your party members have read this policy and agree that you may act on their behalf in dealing with us.

Travelsphere, Swan Hellenic & Hebridean Island Cruises are trading names of All leisure Holidays limited. our registered office is at Compass House, Rockingham Road, Market Harborough, le16 7qd. registered in england with company number 02888825. For your protection, we are registered under the data Protection Act 1998 and have made appropriate notifications to the Information Commissioner’s Office.

wHaT we COlleCT anD wHY

When you make an enquiry, join our mailing list or book a holiday with one of our brands we may need to collect information about you including (but not limited to) your name, contact details and company name and position (if applicable). We may also collect such data if you enter competitions, register for promotions, take part in surveys, provide us with feedback or make use of our ‘call you back’ facility. We may also collect payment details and/or relevant health information to process bookings.

Some of the information we collect may be ‘sensitive personal data’ (for example ‘special requirements’ data relating to disability, diet, health or religion) in which case we will only collect, retain and pass it on with your positive consent.

We require this information to understand your needs and provide you with the service you have requested. We use it to advise you of information concerning your holiday booking, enquiry or other transaction.

We may use the information to advise you of our new services, products, promotions, special offers and/or other information which we think will be of interest to you. We may use your data for our business management and operation and for monitoring, marketing and customer care purposes in order to achieve our aim to provide you with the highest standard of quality and service and increase our customers’ choices wherever possible.

wHO elSe DO we give YOuR DeTailS TO?

We may share your personal information with other All leisure Holidays companies in order to provide you with the latest news and offers on products or services which may be of interest to you.

We may share your information with our credit checking companies, public authorities (e.g. customs/immigration), companies who process data on our behalf or to our professional advisers.

We may also share your information with carefully selected market research companies that may contact you (by email, telephone or otherwise) to help us understand your preferences and help us to improve our products and services and the customer experience.

We may pass on your personal details to those companies or organisations that need to know them in order that your holiday or other service or product can be provided. For example, the tour operator, the airline, hotel or credit card company. This may include the transfer of information outside the european economic Area where data protection controls may not be as strong as in the uK. When you make a booking or enter into a transaction this means you consent to our passing on such details.

on all of our direct marketing and email communications you will be given the opportunity to opt-out of receiving such communications in the future. If you do not wish us to use your data for direct marketing and email purposes or to pass your details to carefully selected third parties, please contact us at Freepost rrle-YZJG-rBHu All leisure Holidays limited, Compass House, rockingham road, Market Harborough, leicestershire, le16 9qd.

Security - We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We use encryption when collecting or transferring sensitive or financial data.

Consent - By disclosing your personal data to us, whether using our website, telephone services or otherwise, you consent to the collection, processing and use of your personal information by All leisure Holidays limited in accordance with the terms of this privacy policy.

data Subject Access request - You are entitled to ask us by letter what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. There is a maximum charge of £10 for this service and we will respond to legitimate requests within 40 days of receiving your written request and fee.

CHangeS TO YOuR CRuiSe

The information in this brochure outlines details of our carefully planned programme. Should any subsequent events cause us to change our plans or affect the published itinerary in any way, we shall let passengers know. However, in the event of war or threat of war, political unrest, terrorist activity, nuclear or natural disaster or other similar events, we maintain the unreserved right to cancel, postpone or alter without prior consultation, any itinerary in whole or in part, in order to safeguard passengers, ship and employees. See Booking Conditions.

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SWAN’S RIVER CRuISES 2015

Reservations Tel: 0844 209 9000 or contact your local travel agentOur offices are open for telephone reservations from 9am to 7pm on weekdays; 9am to 5pm on Saturdays and 10am to 4pm on Sundays

Calls cost 5p per minute from a Bt landline. other networks may vary.E-mail: [email protected] or [email protected] website: www.swansrivercruises.co.uk

Departs UK Cruise No. Days From/To Cruise reference Page

A-ROSA – 2015

JUNE 06 RhôNE & SAôNE 8 LyON, France / LyON, France via Arles STE150606 12

JUNE 20 DANUBE 8 PASSAU, Germany / PASSAU, Germany via Budapest BEL150620 10

SEPT 5 RhôNE & SAôNE 8 LyON, France / LyON, France via Arles STE150905 12

SEPT 5 DANUBE 8 PASSAU, Germany / PASSAU, Germany via Budapest BEL150905 10

To book or request a brochure

0844 209 9000visit www.swansrivercrises.co.ukor contact your local travel agent

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Brochures from our sister companies

Hebridean island CruisesHighlands and Islands of Scotland, Isle of Man and Northern Ireland

Swan HellenicJuly 2014 – November 2015 Worldwide small ship discovery cruises

voyages of DiscoveryIncorporating Northern Europe, the Mediterranean, the Far East, the Indian Ocean and South Africa

Just You holidays for single travellersEscorted holidays to Europe, Middle East, Far East, Americas, India and Africa

Travelsphere Cruise CollectionHandpicked selection of small ship discovery cruising in the uK, Europe and across the world

Travelsphere escorted Holiday CollectionEscorted tours to North America, China and Far East, Latin America, Europe, Australia, New zealand and more

Hebridean River CruisesA collection of relaxing cruises along Europe’s picturesque rivers the Rhine, Moselle and Danube

Please note: we will always send the most up to date brochures - this means the cover designs may differ from those shown above.


Swan hellenic river 2015

Documents

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short river cruise

european river cruise

swans river cruises

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chairmancall swan hellenic

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