Sustaining Ethics and Compliance Learning Through Core ...€¦ · Sustaining Ethics and Compliance Learning Through Core Values and Behaviors Stephen M. Paskoff, Esq. President and

Copyright 2016/ ELI, INC. All Rights Reserved

1

Sustaining Ethics and Compliance Learning ThroughCore Values and Behaviors

Stephen M. Paskoff, Esq.President and CEO

ELI

SCCE Utilities & Energy Compliance Conference

February, 2016

© Copyright 2016 • All Rights Reserved

Employment Learning Innovations, Inc. • Atlanta, Georgia

Session Agenda

• Overview

• Core Ingredients and What Must Be Learned

• Proving the Business Case

• The MSS Model

• Sustaining Cultural Change




2

Overview and Introduction

What’s Your Worst Nightmare?




3

How Most Compliance Learning Works



Four Key E&C Rules to Remember




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Four Key E&C Rules to Remember

• Know Key Code Sections and Core Behaviors

• Never Fabricate or Lie

• Welcome Concerns

• Get Help



How Compliance Learning Should Work

CU

LT

UR

E

PREVENTION

DETECTION

CORRECTION

QUICK

RESOLUTION

SAFETY

COMPLIANCE

ISSUES

RAISED




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PROVING THE BUSINESS CASE

The Risks

!! DANGER !!




6

The Trouble with Legal Parking



Perspective on Ethics and Compliance Risks

Illegal

On the Cusp

Careless & Unwelcoming

Sporadic Adherence

For the Co-Workers?• Low Morale• Heightened Stress• Inability to Work as a Team• Decreased Loyalty• Injury

For the Organization?• Lack of Productivity • Loss of Values• High Turnover• Bad Publicity • Hefty Fines• Compliance

Oversight

• Safety Hazards

For the Violators?• Career & Reputational Damage• Personal Liability• Jail Time




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Let’s Do the Math



Three Key Principles of E&C Learning

MAKE IT MATTER.

MAKE IT SIMPLE.

MAKE IT STICK.®

Key Principles




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MAKE IT MATTER

How Teaching Rules Change Behavior




9

A Learning Model: How Lawyers Learn



And What Have We Learned?




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MAKE IT SIMPLE

MAKE IT STICK


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The Three Learning Questions

purpose

method

lesson



A Daily Reinforcement Model

MODELVALUES AND

LESSONS

FOLLOW UPAND

REINFORCE

BUILDAN OPENCULTURE

HOLDACCOUNTABLE

COMMUNICATEAND

INTEGRATE

Retention

Application

Prevention

Detection

Correction

Benefits




12

The Most Important E&C Learning Principle



The Limits of Learning




13

He Said it Best





THANK YOU!

www.eliinc.com

Sustaining Ethics and Compliance Learning Through Core ...€¦ · Sustaining Ethics and Compliance Learning Through Core Values and Behaviors Stephen M. Paskoff, Esq. President and

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