SUSTAINING CERT RESPONSE DURING EMERGENCIES 12 … … · • 3-shift system • Touch points: hotline, security posts, patrol, Emergency Call Points • Attend to all kinds of security

SUSTAINING CERT

RESPONSE DURING

EMERGENCIES

12 January 2016

Copyright National University of Singapore

PROFILEWorking Experience

• Singapore Police Force –

• Ministry of Home Affairs (Head Public Relations)

• Criminal Investigation Dept

• Traffic Police Dept

• Police K-9 Unit, Special Operations Command

• Director Office of Campus Security – from Jan 2009

Qualifications

• Bachelor of Science (University of London)

Relevant Competencies

• International Crime Prevention Specialist (ICPS)

• Certification in Counter Terrorism Practitioners (CCTP)

• Crisis Negotiator

Award & Membership

• PB, PBS, PBM

• AUSCO Member

• IACLEA Member

2

Copyright National University of Singapore 3

About NUS

A leading global university centered in Asia

16 Faculties and Schools across three campuses location in Singapore

TOTAL BUILT-UP AREA(APPROXIMATELY 1.8 MILLION M2)

Teaching and Research: 50%

Communal support facilities: 16 %

Research Institutes: 11%

Residences: 23%

284 BUILDINGS HOUSED WITHIN 180 HECTARES OF LAND

Student Population

37,972 students from over 100 countries

Faculty and Staff Population

10,582 strong


University Town

Bukit Timah Campus

Kent Ridge Campus

Yale-NUS College

Duke-NUS

NUS

4


Vision & Mission

VisionA premier partner in

securing the safest environment possible for

Singapore’s leading global university

MissionTo provide and maintain a

safe and secure environment for

work and study through effective partnership with

stakeholders


OCS Organization Structure

Director

Office of Campus

SecurityPersonal

Assistant

Head Training &

Staff

Development

Head

Investigation

& Intelligence

Head

Operations

Training OfficerChief Investigation

Officer

Investigation Officer

Intelligence Officer

Operations Planning

Officer

Community Liaison

Officer

4 x Operations

Manager

Rapid Response

Team (RRT)

Deputy

Director

Operations

Deputy Director

Administration

Head Admin,

Logistics &

Finance

Head Planning

& Research

Assistant Manager

Planning Officer

Project Officer

Admin & Finance

Officer

Admin & Logistic

Officer

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Portfolio of OCS

Suite of security services:

• Frontline Operations

• Rapid Response (Fire)

• Traffic & Event Management

• Community Outreach

• Investigation

• Management of Security

Systems

• Security Assessment

7


Frontline Operations

• Hybrid model of in-house vs outsourced manned guards

• 3-shift system

• Touch points: hotline, security posts, patrol, Emergency Call Points

• Attend to all kinds of security matters

– security situation

– enforcing no smoking rules

– general enquiries

– escort

– fire / buglar alarms


Modes of Patrol

• Foot patrol

• Vehicular patrol

• Buggy patrol

• Electric scooter patrol


Traffic & Event Management

• Perform traffic enforcement on the roads at Kent Ridge

Campus and UTown

• Issue Notice of Traffic Offence


Community Outreach

• Large foreign population

• To increase crime awareness

• Involve local state partners

• Member of Kent Ridge Safety &

Security Watch Group


Investigation

• First Information via Ops touch points and e-Crime platform

• Close collaboration with Clementi Police Division


Security Systems• NUS CCTV Network

• Emergency Call Points

• Door Access Control System

• Intrusion Detection System

• Vehicle Speed Display

Strobe Light with Siren

Intercom System

http://www.google.com.sg/url?sa=i&rct=j&q=magnetic+contact+on+door&source=images&cd=&cad=rja&docid=eVQhXES-IPM9RM&tbnid=Ldi6Oem0z2KwNM:&ved=0CAUQjRw&url=http://www.blunet.net.cn/sensor-detector/magnetic-contact/magnetic-door-contact-switch.html&ei=0UV_Uda-FsiHrAeO_4CwAQ&bvm=bv.45921128,d.bmk&psig=AFQjCNECDHAp5K-brBOC_MVe4cgfyPxCow&ust=1367381818927437

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Security Assessments

• Work with NUS stakeholders to identify

vulnerable areas

• Makes recommendations

Slope Terrain

Intrusion Points to

Building

Vulnerable

Intrusion Points


OCS Journey to CERT

• 2014 OCS was tasked to set up a

CERT (Rapid Response Team)

response in NUS

• Choose between In-housed

CERT, Contractors, Hybrid

Models

• June 2015, OCS operationalize

Rapid Response Team (RRT) for

after office response

• August 2015, OCS runs RRT 24/7

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OCS RRT Set Up

• 4 teams of 2 officers per shift / based

on 8 hour shift

• Stationed at Security Posts and zones

with higher risk laboratories

• Officers are required to undergo

stringent medical screening

• 3 days CERT training, 1 week

Orientation Training, 3 days OJT

• Class 2B, Fire fighting experience,

PLRD License

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RRT Management During Peacetime

Operations

Manager

Head

Operations

Team Leader

RRT Officer RRT Officer

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Incident Control/CERT Support

• RRT Officers are supported

by 2 RRT Support Officers

from Campus Patrol Team

(CPT)

• The RRT Support Officers

are also trained in

Mechanical Methods of

Entry (MMOE)

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Equipment

1. Compressed Air Foam (CAF) back pack

2. Self contained Breathing Apparatus (BA)

3. Fire-Fighting Suit

4. Intrinsically Safe iDen communication device

5. Rapid Response motorcycle

1 2 53 4

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Capability• 5 minutes response time within

deployment zones

• 10 minutes response for NUS

Campus-Wide

• Fire-Fighting for incipient and

growing fire

• Casualty Evacuation

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TRAINING AND EXERCISE

Training

• Collaborated Training with Office of Safety Health

and Environment (OSHE)

• Fire Alarm systems and hardware in NUS

• Responding to fire alarm safely

• PPE familiarization

• BA procedures

• CAF Backpack

• Riding procedures

• Individual Competency Assessment and Review

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TRAINING AND EXERCISE

Exercises

• Combined Fire Drill with Singapore Civil

Defence Force (SCDF)

• Response to NUS Internal Fire Drills

• Time Trial for incident response

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Standby Mode/Patrol/Alarms

• RRT operates as Security Officer during non- incident

• Standby in half-uniform

• 5 minutes response to incident sites within deployment

area and 10 minutes to NUS Campus-Wide

• RRT provides first response to any fire alarm in their sector

23


Future Plans

High Rise Building Fire Response:

• Pre-dumping of Compressed Air Foam (CAF)

• Alternate Fireman Lift

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FCC/DECAM

• Fire Alarm Activation

• Acknowledge alarm at Main Alarm Panel (MAP)

• Officer proceed to location as stated at Main Alarm Panel (MAP)

• Check sub-alarm panel (SAP)

• Locate affected area

FIRE?NO

• FALSE ALARM

• RESET ALARM

YES

• ACTIVATE SINGAPORE CIVIL DEFENCEFORCE(SCDF)

• ATTEMPT TO EXTINGUISH FIRE

• BREAK CALL POINT AND HELP IN EVACUATION

25


OSHE• Office of Safety, Health and Environment

• In charge of occupational safety and health matters,

environmental compliance and emergency management in

NUS

• Reviews hazards and risks

• Manages major crisis incidents

• Authority on safety regulations in NUS Laboratories

• Conducts CPR and AED training

• Promotes health and well-being of staff and students

• Partner OCS in RRT and Fire Safety

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SCDF- DOVER/CLEMENTI

• For Kent Ridge Campus, OCS CPT will rendezvous

with SCDF at NUS Entrance A

• For University Town, OCS will rendezvous with

SCDF at Stephen Riady Centre FCC

• Average 4 mins response to University Town, 8 mins

to KRC

• Special arrangement to meet up SCDF responses by

CPT

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HAZMAT• Currently Hazmat are done by Office of Facilities

Management (OFM)

• Chemical fires are only tackled from a distance

• OCS’ role for Hazmat is to setup perimeter cordon and

rendezvous with SDCF

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THANK YOU!

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nus.edu.sg

SUSTAINING CERT RESPONSE DURING EMERGENCIES 12 … … · • 3-shift system • Touch points: hotline, security posts, patrol, Emergency Call Points • Attend to all kinds of security

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