Sustainable Tourism Partnership Workshop Knysna March 2013

7/28/2019 Sustainable Tourism Partnership Workshop Knysna March 2013

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Heidi van der Watt

International Centre for Responsible Tourism South Africa

Better places to live in, and better places to visit

Working together towards

RT in a local area

Cape Towns Responsible Tourism Journey

Sustainable Tourism Partnership Programme Workshop

Knysna, 26 March 2013


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2007

2004Sustainable tourism embedded in

Citys Tourism Development

Framework, created in partnershipwith industry, citizens and

government

Multi-stakeholder process to create

Responsible Tourism policy starts

EDU


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Business

Government

Education

Civil society

Labour


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2009 Responsible Tourism Policy & ActionPlan adopted by City Council


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2009


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Energy

consumptionSolid Waste

Water

consumption

Enterprise

development Preferential

procurement

Skills

development

Seven agreed-to destination priorities......


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and making a contribution to those in need

Social

development

Priority issues are founded in critical issues for local government and

aligned to the Tourism Sector Codes


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PROCESS

[International framedesign]

[componentsframe &

beading different

artists]

[multi coloured beads]

[Colour combination SAFlag unique to the place]

Diverse

stakeholder

priorities

Reflects localitys

specific priorities

Alignment with

international,

national,

regional and local

policies

[Team supervisor]

City of Cape Town

(Tourism

Department) co-

ordination and

leadership

[Quality assurance]

Approval at

highest

political level

Multitude of

stakeholders with

different capacities

[Packaging & marketing]

Industry &

consumer

awareness and

information


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Awareness & training

Data-collection

Supporting collateral

Monitoring & evaluation

Communication campaign

Reporting at

destination

level onperformance

against

priorities

l bl


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2009 Virgin Holidays Responsible Tourism Awards: Best Destination

Cape Town


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ResponsibleTourism Action

TeamLaunch Concept


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DVD


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Sharing Cape Towns experience


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RT in Cities Conference:


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2011 Association policy statements &

Action Plans developed

Gridlock on data collection

Mostly business as usual

not a priority

know-how

resources

incentives

Responsible Tourism Action Team

problem-solving


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Crossing the Chasm

RT becomes

the norm in

the

destination

Adoption and implementation of

Responsible Tourism


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....... ....... ..............

SIGNED

We, tourism operators, tourism organisations, researchers and educators, governmental and non-governmentalorganizations, and citizens, declare our support, motivation, action and defense for the construction of

Cape Town as a responsible destination, committed to continual improvement in responsible tourism practices thatprotect and enhance the natural, cultural, social and economic environment.

DATEORGANISATION CITYOFCAPETOWN

TOURISM CHARTER

As signatories, we support the principles of sustainable development and management of tourism. In particular, we:

Recogniset hei mportanceof theUnit ed Nations World Tourism OrganizationsGlobal Codeof Ethics, which aimst o promote responsible, sustainable

and universally accessible tourism and sharing its commitment to equitabl e, responsibleand sustainable world tourism

Areconsciousof the WhitePaper on Tourismand sharing itscommitment to Responsible Tourismasthemost appropriateapproach to tourismin South Africa

Endorsethe recognition of the White Paper on Tourism that all stakeholdersshould takeresponsibili ty for realising thepri nciplesof Responsible Tourism

Recogniset hepri nciples and responsibili ties set out in theCape Town and Kerala Declarationsendorsing South AfricasNational Responsible Tourism Guidelines

Arecognisant of South AfricasNati onal Minimum Standardsfor Responsible Tourism

Areawareof theCity of Cape TownsResponsible Tourism Policy, its intenti on to develop Cape Town asa responsible destination , and theCitys

commitment to Responsible Tourism asan approach t o destination management

Commit to maketourismmoresustainable, and accept that it ist heresponsibility of all stakeholdersi n tourismto achievemoresustainable formsof tourism

As signatories, we commit to:

Work towardsdeveloping, operating and marketing tourism in a manner that upholdstheguiding principlesfor Responsible Tourism, being tourismt hat:

- makespositive contributionsto the conservation of natural and cultural heritage, to themaintenanceof theworld sdiversity;

- minimisesnegati veeconomic, environmental , and social impacts;

- providesmoreenjoyableexperiencesfor touriststhrough moremeaningful connectionswith l ocal people, and a greater understanding of

local cultural, social and environmental issues;

- iscult urally sensitive, engenders respect between tourists and hosts, and buildslocal pride and confidence

- providesaccurate information about accessibility of faciliti esand infrastructurefor peoplewith disabilities(visual, communication, mobility) t o customers;

- generatesgreater economicbenefitsfor l ocal peopleand enhancesthe well-being of host communities, improvesworking conditionsand accessto thei ndustry; and

- involveslocal peoplein decisionsthat affect their livesand li fechances.

Continually improveour performancein thecontext of sustainable development and management of t ourism

Encourageour partners, suppliersand sub-contractorsto improvetheir contribution to sustainabledevelopment and management of tourism,

and will work with themand shareinformation to assist in thi s

Endeavour i n our communication wi th t ouriststo promotebehaviour and activities compatible with theprinciplesof Responsible Tourism

Develop theseprinciplesinto a corporateResponsible TourismPolicy within 6 calendar monthsof signing this charter

Develop a corporate Responsible Tourism Improvement Plan withi n 12 calendar monthsof signing thi schart er.Aspart of thiswewill definemeasurablegoals,

and will monitor and report publicly on our progress


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2012/

2013

Working with community of

Responsible Tourism practitioners

23 operators recruited by

associations

Cross-section type & size

Leadinglights


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Gathering performance data against priority

indicators

Identifying barriers

Developing solutions

Documenting experience

Destination RT barometer for aggregated

reporting at destination level


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What have welearnt along the

way?

[i di id l b di d i ] [ ti d i


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LESSONS

[various frame designstested before final

[different skillsof various

artists]

[different materialqualities of beads and

Harnessing

collective

energy creates

amazing

resultsRecognise and

work with

stakeholder

capacity

Results are not

immediately

obvious

Some

stakeholders

may need

nudging along

Vision has to be

backed by

unwavering

commitment

[individual beading designs]

Different

stakeholders will

have different

solutions

[continuous design

innovation]Responsible Tourism is

a process of continuous

improvement[collective caring]


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Next steps?


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THANK YOU

DANKIE

ENKOSI

idi d h l d

Heidi van der Watt

[email protected]

+2783 2632269
mailto:[email protected]:[email protected]

Sustainable Tourism Partnership Workshop Knysna March 2013

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