Sustainability Report 200210

7/31/2019 Sustainability Report 200210

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RICOHELECTRONICS, INC.

SUSTAINABILITYREPORTDECEMBER2002


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TABLEOFCONTENTS

ABOUT RICOHELECTRONICS, INC......................................................4

OURENVIRONMENTALSTRATEGY.......................................................5

USINGENVIRONMENTAL MANAGEMENT SYSTEMS .........................................6

ACHIEVINGZEROWASTETO LANDFILL ................................................7

REDUCINGENERGY...........................................................................8

RECYCLINGOPERATIONS....................................................................9

WORKINGWITHOURCOMMUNITIES ...................................................10

OTHERCOMMUNITY-BASED ACTIVITIES.............................................11

GAININGRECOGNITION ..................................................................12

OTHERRECOGNITION....................................................................13

REMEDIATING ENVIRONMENTALCONTAMINATION .....................................14

WORKINGWITHOURSUPPLIERS ......................................................15

RICOH ELECTRONICS, INC. ENVIRONMENTAL POLICYAt Ricoh Electronics, Inc. we believe environmental protection is an important part ofour operations. We continually work to develop and implement environmental protectionactivities that will lead to reduced pollution and more efcient use of our natural resources.Additionally we will meet or exceed applicable environmental laws and regulations, as wellas other established requirements.


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Mankinds continued survival on this planet depends on the availability of essential resources and a

healthy environment for all living things. The challenge today is to better utilize our resources and

protect our environment.

Ricohs philosophy is to pursue environmental conservation because we have a strong sense

of mission as a citizen of this Earth. We do not take action to preserve our environment simply

for the sake of complying with regulations; we do so because it is fundamental to our continuedsuccess as a business. We realize that environmental conservation is not only a social issue,

but also a critical part of management. Our role as a good corporate citizen requires us to take

active leadership in promoting and supporting a healthy environment.

This report summarizes the details and results of our environmental conservation activities.

We hope this report will help readers discover the extent of Ricoh Electronics, Inc.s

commitment to environmental protection. We welcome your honest opinion to further

improve our activities in terms of quality and effectiveness.

PRESIDENTS MESSAGE

3

SHUNSUKE NAKANISHI


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ABOUT RICOHELECTRONICS, INC

Ricoh Electronics, Inc. is the North American

manufacturing subsidiary of Ricoh Company, Ltd.,

a $14 billion global leader in computer-connected

digital multi-functional document systems anddiversied ofce automation equipment.

Since the founding of Ricoh Electronics, Inc. in

Orange County, California, in 1973, we have faithfully

upheld our commitment to quality and environmental

excellence while experiencing impressive growth in

the array of products and services we provide. Our

1,200 employees are dedicated to meeting the

challenges associated with this tremendous growth

and achieving our vision.

digital copiers

peripherals

printed circuit boards

SecureFaxTM machines

eCabinets

thermal media

toner

parts

remanufactured copiers

remanufactured toner cartridges

customer-congured products

Our parent company, Ricoh Company, Ltd. is a leading global manufacturer of ofce automation equipment. Ricoh

has 137 consolidated subsidiaries and afliates in Japan and 267 overseas, together employing around 74,200 people.

4

Currentlywe manufacture:

Irivine

Toluca,

Mexcio

Lawrenceville,

Georgia

Tustin

Santa Ana

We havefacilities in: Orange County, California

(Tustin, Irvine and Santa Ana)

Lawrenceville, Georgia

Toluca, Mexico


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User

Dealer

Productmanufacturer

Partsmanufacturer

Materialsmanufacturer

Maintenancecompany,

Private recoverymachine

Materialssupplier

Productrecoverycenter

Partsrecoverycenter

Materialsrecoverycenter

User ofrecyclingmaterials

Collectioncenter

Recyclingcenter Shredder

company

Oil recoverycompany,smeltingcompany

Thermalenergy

collectioncompany

Final disposalcompany

Privatereuse

Reuse ofproducts

Reuse ofparts

Colsedloop

materialsrecycling

Openloop

materialsrecycling

Sorting anddisassembly

Disassemblyoil

Crushing of products

Landll

Energyrecovery

(Energy, CO2)

Generation of raw materialsChemical recyclingMetals recycling

At Ricoh Electronics, Inc. we believe environmental protection is an important part of our management philosophy.

We continually work to develop and implement environmental protection activities that will lead to reduced pollution

and more efcient use of our natural resources. Additionally, we meet or exceed applicable environmental laws and

regulations, as well as other established requirements. RICOH

5

OURENVIRONMENTALSTRATEGY

Foundation andActivity PillarsforEnvironmental Activities

Energy ConservationResource Conservation

and Recycling

Pollution Prevention

The Ricoh Group applies the followingtools to promote efcient environmentalprotection activities:

Comet CircleTMThe Ricoh Group is helping to build a society that conserves and recirculates

resources, reducing the environmental impact of its products and operations.

The Comet CircleTM

concept represents a process by

which we clarify the amount of environmental

impact that occurs at each level of our

corporate activities.

The closer a recovery process is to

the inner loops, the better it is for

the environment. We aim to make

the loops of resource recirculation

smaller by identifying the optimum

recovery point in a products service

life and developing efcient resource

recovery systems.

Environmental Management Systembased on ISO14001 standard

Environmental Impact Information System

Green partnership with suppliers

Technology development

Education and awareness

Social contributions


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To promote continuous environmental improvement, all Ricoh

Electronics, Inc. manufacturing groups are ISO 14001 certied.

Ofce Machine Group rst issued in February 1998and last issued in February 2001

Supply Products Group rst issued in January 1999.

Reprographics Supply Group/Thermal Media Group last issued in January 2002

Georgia plant rst issued in September 1999 (current)

Ricoh Industrial de Mexico rst issued in March 2000 (current)

By March 31, 2001, the company achieved its ambitious goal of zero waste to landll at all its manufacturing

facilities. In the process, a culture change occurred that directly affected over 1,200 employees and many

suppliers and vendors. Indirectly, this project affected many communities, employees families and friends.

In keeping with the companys slogan: Our Earth, Our Tomorrow, Ricohs production sites no longer

send waste to landlls. All waste from our ofce and manufacturing operations are diverted using 5 R

resource recovery methods (see below).

Ricoh Electronics, Inc. continues to improve its zero waste to landll system and pursue additional

environmental goals. We feel a strong sense of responsibility to share this information and be a leader

for other North American manufacturing facilities.

Our facilities achieved this goal by:December 2000 Georgia plant

January 2001 1062 McGaw (Irvine) facility and all Santa Ana facilities

February 2001 Machine Parts Division and all Tustin facilities

March 2001 Ricoh Industrial de Mexico

To achieve Zero Waste to Landll we use the 5 Rs:

Refuse avoid buying anything that becomes waste.

Return return what can be returned to suppliers. Example: hard ber cores and plastic wrap fromthermal transfer ribbon master roles are returned to Ricoh Numazu or Fukui for reuse.

Reduce reduce the amount of waste generated in the rst place by improving yields.

Reuse reuse anything that can be reused. Example: Plastic bags used in copier production werereused to distribute t-shirts, maps and other items to California employees volunteering to cleanup

Santiago Creek in September, 2002.

Recycle Examples: face/base paper is turned into tissue and paper towels. Scrap wood is turnedinto chipboard.

USINGENVIRONMENTAL MANAGEMENT SYSTEMSRicoh Electronics, Inc.s Environmental Management System (EMS) provides a structured approach to setting environmental

objectives and targets, achieving those objectives and targets, and demonstrating that they have been achieved.

ACHIEVINGZEROWASTETO LANDFILL

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RICOH

7

In Georgia, California and Mexicowe accomplished the following:

REIsWaste Recycling Trend

Eco-packaging

The design of copier packaging now uses easily disassembled

and sorted recyclable materials. Prior designs of wood,

cardboard and Styrofoam were hard to disassemble and

dispose of. Package design for recycled toner cartridges

was also improved to be more environmentally friendly.

The use of Styrofoam was eliminated and the size of the

box was reduced resulting in more efcient transportation

and more cartridges per truckload.

Plastic resin silo

The Georgia plant initiated the installation of a 3,000-

gallon plastic resin silo that allows large shipments of

resin to be delivered via tanker truck. This bulk storage

method eliminates packaging materials such as gaylords,

pallets and stretch wrap.

Disassembly stations

Workbenches equipped with small hand tools were built

so employees can themselves disassemble products that

are only partially recyclable (such as 3-ring binders). A

process book is attached to the station to explain what

to do. Parts are put into sorting bins built into the workbench.

Plastic pallets

Ricoh Industrial de Mexico turns all plastic waste into plastic pallets.

Green wasteGrass clippings from the gardens around the plant are used

to provide nutrients for the same gardens.

Sea Garden

A display room was created at the Santa Ana facility to provide

structured on-site training showing the step by-step process for

achieving zero waste to landll. This central display room is open

for all employees and visitors.

Ideas for Excellence

This award program encourages employees to submit creative

and innovative improvement ideas to reduce, reuse, recycle,

refuse or return waste. Seventy-six percent of all ideas submitted

in the rst half of scal year 2001 were implemented.

Sorting Makes Cents logo

The Ofce Machine Group developed a slogan (Sorting Makes

Cents) and logo to promote zero waste to landll.

Zero Hero

A zero waste to landll mascot called Zero Hero was created

to build employee awareness for the project.

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

1998 1999 2000 2001

Waste(tons)

Land Disposal Recycle

LANDDISPOSAL RECYCLE TOTAL

RESOURCERECOVERYRATE

1998 6017 1910 7927 24%

1999 3833 3117 6950 45%

2000 1665 4605 6270 73%

2001 0 6420 6420 100%

FISCALYEAR


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Skylights have been installed at

the 17482 Pullman site (Irvine)

and Santa Ana facilities.

Energy efcient light xtures have

been installed in all California facilities.

The Georgia plant improved the

efciency of the HVAC system in

the molding department byoptimizing

the use of air conditioning and space

heaters. This resulted in an 85 percent

reduction in the operating hours of

the space heaters, while maintaining

product quality and a comfortable

work environment for the employees.

A team of employees in California used

problem-solving techniques to identify

wasted electricity and improve the

dry toner production process to save

electricity. The cost of electricity

increased dramatically due to the

electricity crisis in 2001. The average

electric bill at the toner plant in Santa

Ana increased128 percent per month.

The target was to reduce electricity use

in that building by 10 percent. Through

a variety of countermeasures that were

implemented, the team reduced electricity

use by 18 percent.

The automated electrical energy monitoring

system Teletrolwas installed at the Tustinfacilities and the 2320 Redhill facility (Santa Ana).

Metering devices were installed on key electrical

equipment throughout the facilities. Data from

each piece of equipment can be retrieved at 15

minute or greater intervals and graphed to monitor

usage and trends. This system is connected to Ricoh

Electronics, Inc.s computer network and can be

programmed and expanded as necessary.

REDUCINGENERGY

Throughout the company, variousenergy reduction activities have

taken place, including:

REIsEnergy Usage Trend

REIsWater Usage Trend

REI Electricity Usage

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

1998 1999 2000 2001

Fiscal Year

MWh

74,085

65,343 63,719

51,124

REI Natural Gas Usage

20

40

60

80

100

120

140

160

1998 1999 2000 2001

Fiscal Year

MMCF

151

138

122114

Water Usage (Metric Tons)

50,000

100,000

150,000

200,000

250,000

1998 1999 2000 2001

216,779

191,030

160,423

195,033

8


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By reusing and recycling parts during manufacturingprocesses we reduce the amount of waste. Two areas

where we have achieved signicant progress are:RICOH

9

RECYCLINGOPERATIONS

TONERCARTRIDGERECYCLINGOur toner cartridge collection and recycling program

is an important part of our overall resource conservation

efforts, which aim to prevent any of our products from

ending up in landlls. We encourage users to return their

used toner cartridges for recycling. We have simplied the

process by including pre-paid shipping labels and instruction

sheets in each box for free shipment by major carriers.

The cartridges are completely disassembled, reusing parts

that meet new-part standards. The remaining parts are

recycled into new materials. The small amount of product

that cannot be used for recycling is used as fuel and converted

into energy.

COPIERREMANUFACTURINGRicoh Electronics, Inc. has remanufactured over 2,000 copier

systems since remanufacturing was begun at Ricoh Electronics,

Inc. in 1996. Over 95 percent of the disassembled parts are

recycled and used again during re-assembly. Cover parts arecleaned with high-pressure water, which is 100 percent recycled.

Empty document feeder boxes from copier production are given

to remanufacturing for slight modication and reuse saving $30

per box.

REIsCartridge Recycle History

Recycled Cartridges

50,000

100,000

150,000

200,000

250,000300,000

1998 1999 2000 2001

Fiscal Year

#ofCartridges

98,023

145,805

190,773

258,736


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MADISON ELEMENTARY

SCHOOL BEAUTIFICATION

March, 2001 Santa Ana, California

INNER-COASTAL CLEANUP DAYS SantaAna, California September, 2001Orange, California September, 2002

WORKINGWITHOURCOMMUNITIES

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GWINNETT CHILDRENS

SHELTERBEAUTIFICATION March, 2001 Lawrenceville, Georgia

YELLOWRIVERCLEANUP October, 2001 Stone Mountain, Georgia

Ricohs H.O.P. E.Team (HelpingOthers and ProtectingOurEnvironment) was formed in2001 to coordinate employee

volunteer projects aligned withthe companys environmentalactivities. Employees from allparts of the company serve on the

team. The team has coordinatedthe following projects alignedwith zero waste to landll.


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ADOPT-A-ROAD September 2002Lawrenceville, Georgia

THEBESTTHING

ISNOTWHATWE

PLANTEDINTHE

GROUNDTODAY,

BUTWHATWE

PLANTEDINTHE

CHILDRENSMINDS.

Ranulfo GomezPlant Manager, RicohIndustrial de Mexico

RICOH

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ZERO WASTETO LANDFILL SEMINAR

April, 2002 Santa Ana, California

Ricoh Electronics, Inc., in cooperation

with The Regional Environmental Business

Resource Assistance Center (REBRAC),

hosted a seminar to share information

with participants about the steps Ricoh

Electronics, Inc. took to become a

zero waste to landll facility. Over 20

representatives from area businesses,

cities and government agencies attended

including our local Congresswoman and amember of the California Integrated

Waste Management Board.

OTHERCOMMUNITY-BASED ACTIVITIES

NEVADODE TOLUCATREE PLANTINGS July, 2001 and August, 2002Toluca Valley, Mexico

Senator David Roberti (left), then member

of the California Integrated Waste Management

Board, is welcomed to Ricoh electronics, Inc.

by Yoshihiro Nomura, Executive Vice President,

Group Manager, Reprographic Supply Group.


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Our commitment to theenvironment has garnered

various awards including:CENTENNIAL HERITAGE MUSEUM ENVIRONMENTAL AWARD

in recognition of achieving zero waste to landll.

WASTE REDUCTION AWARDS PROGRAM (WRAP)

for protecting the

environment by

using innovative,

cost-effective and

creative methods

of reducing waste.

ORANGE COUNTYCOASTKEEPER

for zero waste to landll activities

2000 BUSINESSOFTHE YEAR

presented by Gwinnett Clean

and Beautiful in Georgia for

zero waste to landll activities.

RICOH COMPANY, LTD. HARVEST AWARD 2001

presented to the Reprographic Supply Group/

Thermal Media Group in recognition of using

zero waste to landll to increase business

efciency and harvest greater prosperity.

2002 CITATION AWARDFOREXCELLENCE

IN CORPORATE COMMUNITY SERVICE

presented by the National Points of

Light Foundation in recognition of

projects coordinated by the H.O.P.E.

Team and the companys overall

commitment to volunteerism.

2002 CERTIFICATEOF SPECIAL

CONGRESSIONAL RECOGNITION

for waste reduction activities.

12

GAININGRECOGNITION

WASTETO LANDFILL


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RICOH

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U.S. EnvironmentalProtection AgencyNational EnvironmentalPerformance TrackProgram. Performance

Track is a voluntarypartnership programthat recognizes andencourages topenvironmentalperformers, publicand private entitiesthat voluntarily go

beyond compliancewith environmental

regulations andcommit tocontinuous

environmentalimprovement.

OTHERRECOGNITION

THESEGROUPSHAVEBEEN

ACCEPTEDINTOTHEPROGRAM:

Reprographic Supply Group: February, 2002

Thermal Media Group: February, 2002

Ofce Machine Group: August, 2002

Georgia plant: August, 2002

Housam El Jurdi receives National Environmental

Performance Track Award from Christine Todd

Whitman of the US Environmental Protection Agency.


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Finding contamination andtaking steps to remediate

the environment is criticalto our mission.

2300 REDHILL AVE.

SANTAANA

In June 1986, Ricoh Electronics, Inc. identied

leaks in underground piping from the Isopar

underground storage tanks. The piping was

replaced and a geological consulting company

was hired to investigate the extent of the

contamination. In July 1988, a groundwater

treatment system was constructed to treat

contaminated water pumped out of four

recovery wells. The recovery system was

operated until September 1998, when the

tanks were removed from the ground and the

contaminated soil was removed and hauled to

a treatment facility. During the tank removal,

contaminated groundwater was pumped from

the excavation and transported to a treatment

facility. Ricoh Electronics, Inc. is presently

working with the Regional Water Quality

Control Board to determine how we can

evaluate the soil under the building to see if

the contamination migrated under the building.

17482 PULLMAN ST.

IRVINE

In October 1996, Ricoh Electronics, Inc.

determined that the soil and groundwater under

the East end of the building was contaminated

with perchloroethylene. This material was used inour photocopier drum manufacturing operations

between 1978 and 1994, but we were not able to

determine exactly how the material entered the soil.

During 1996, we drilled numerous wells to identify the

extent of the contamination. In April and May 1998, we

excavated the contaminated soil from under the building.

In April 2000, we installed a recovery well and treatment

system to remove and treat contaminated groundwater.

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REMEDIATING ENVIRONMENTALCONTAMINATION


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RICOH

15

Using materials and parts that have minimalenvironmental impact requires the support

of our suppliers. It is our goal to support allof our key suppliers to have an approvedEnvironmental Management System in placeby March 2003.Green partners voluntarily address the environmental impacts of their business activities

and work with Ricoh Electronics, Inc. to achieve environmental goals. Certied suppliers

have ISO 14001 certication or equivalent EMS or have registered support of Ricoh

Electronics, Inc.s Green Procurement Program guidelines. We will assist all green

partners with this program through training and materials, seminars and consulting.

Ricoh Electronics, Inc. introduced the Green Procurement Program to major

key suppliers or green partners in California on August 29, 2002. The seminar

introduced key suppliers to Green Procurement and environmental policies,

the planning requirements, the implementation process, and maintenance and

improvement of the program.

WORKINGWITHOURSUPPLIERS

RICOH CONCEPTOF GREEN PARTNERSHIP

Materials

Parts

Equipment /

Material

Supplies

GREEN

PROCUREMENTGREEN

SALES

INPUTSUPPORT

Parts and raw

material

manufacturers

Government and

general consumers

Development of Env.

technologies

Product assessment

Design, Manufacturing and Sales

RicohRecyclable design

Energy conservation design

Control of chemical substances

GREEN PROCUREMENT ACTIVITIES

Key ActivitiesRecycling / Re-manufacturing of products

Recycling of partsRecycling of materials

GREEN PURCHASE NETWORK


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RICOHELECTRONICS, INC.

Printed waterless on recycled paper.

CALIFORNIA

One Ricoh Square

1100 Valencia Ave.

Tustin, CA 92780-6428

(714) 566-2500

GEORGIA

1125 Hurricane Shoals Road

Lawrenceville, GA 30043-4827

(770) 338-7200

MEXICO

Santiago Graff No. 103

Parque Industrial Exportec 1

Toluca, C.P. 50200 Mexico

52 (722) 273-0199

www.rei.ricoh.com/environment.htm

For more information about Ricohs

environmental activities, please visit:

www.ricoh-usa.com/about/envir/ and

www.ricoh.co.jp/ecology/e-/index/html


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18/18

ENVIRONME

NTALPROMOTION

OFFICE

RICOH

ELECTRONICS,INC.

1100VALENCIAAVE.

TUSTIN,CA

92780

PLACE

STAMP

HERE

RICOH ELECTRONICS, INC.2002

ENVIRONMENTAL REPORTREADERSATISFACTION SURVEY

WED LIKE YOURFEEDBACK

Although we have made our best effort to

summarize our environmental management

activities, we know there are still many points

that can be further improved. We would like

to incorporate your feedback into future reports.

We appreciate your time to ll out this survey

and return it to the Environmental PromotionOfce at the address on the other side.

Sustainability Report 200210

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