Copyright © 2015 Tata Consultancy Services Limited 2015 Sustainability at TCS
Copyright © 2015 Tata Consultancy Services Limited
2015
Sustainability at TCS
ContentsFrom the CEO’s Desk
An Industry LeaderGlobal FootprintSmall Steps and Giant LeapsOur Approach to SustainabilityInnovation is in Our DNA
Finding the Right FitAn Eye on ExcellenceGrooming the Next GenerationThe Workplace of ChoiceAll-Round WellnessBeing the ChangeUsing Technology to do GoodFitness Gets a Leg-upTCS Paints the NYC Marathon Green
The Future Generation Many Means to One EndFocus AreasGreen BuildingsGreen ITE�cient OperationsWater ManagementWaste ManagementSupply ChainAll’s Well with the Ridley
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28293031323334353738
In Good Company
All About Us
A World of Di�erence
From the CEO’s Desk
for growth. We started a new talent paradigm in the Kingdom of Saudi Arabia by creating the �rst all-women center in BPS and IT.
I am proud that as an organization we sustain and improve the quality of experience of our 1500+ customers. Over 96% of our customers appreciate the responsiveness and accessibility of our project teams; 98% consider TCS a partner of choice and are willing to endorse our capabilities; and 94% feel that it is easy to collaborate and do business with us.
As an organization, we continue to build our people strength through diversity in multiple dimensions. While our total employee base reached 319,656 this year, making us the third-largest employer in the global IT services industry, we were also delighted to celebrate the landmark of employing 105,481 women – a rare feat in the corporate world also in the context of TCS being host to 122 nationalities across our global footprint of 232 locations.
Dear Stakeholders,
I am glad to connect with you around this time each year on the occasion of the publication of Tata Consultancy Services’ (TCS) Corporate Sustainability Report. This is our 9th edition of the Report since 2007.
I am pleased to rea�rm our support to the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labor, Environment, and Anti-Corruption.
FY 2014-15 has been another year of industry leading growth rates and deepening our footprint in key markets. Our revenues grew 15.7% to $15.5 bn on a year-on-year basis and our net pro�ts grew 12.8% to $3.54 bn1 while sustaining our operating and net margins.
We intensi�ed our focus on markets such as Japan – crafted a new joint venture with Mitsubishi Corp to strengthen our presence and create a platform
1 Excluding impact of $423 mn paid as Special One-time Bonus to employees
98%of our customers consider TCS a partner of choice
96%appreciate the responsiveness and accessibility of our project teams
While we focus on business, we also continue to promote the health and wellness of our employees through the Fit4Life program. Sponsorship of marathons like the TCS New York City Marathon has created a unique opportunity to engage with communities in health and wellness. With our Purpose4Life program, TCSers volunteered over 200,000 hours globally to make an impact in communities in education, health, and environment.
These are exciting times when India has taken the lead in mandating corporate spend on social causes.
FY 2015 represents the �rst year for reporting on CSR under the new regime of the Companies Act 2013. TCS has a CSR Committee of the Board and has published a global CSR Policy. We have also established a CSR Foundation to undertake large-scale projects. This is in addition to the existing volunteering and projects which utilize core competency to support social causes.
TCS was among the �rst corporates to identify with the Prime Minister's Swachh Bharat Abhiyan (Clean India Initiative), and has pledged ₹100 crores to build dedicated sanitation facilities for girl students in government schools. Our CSR �agship, the Adult Literacy Program, reached over 2,00,000 bene�ciaries, with around 30,000 jail inmates becoming literate.
STEM education has become a focal point for our community e�orts in the USA, Canada, UK, and Australia. Since its inception in 2009, goIT has impacted more than 8,800 students across 11 cities. In UK, the IT Futures program has facilitated learning for students in 160 schools. TCS is also proud to be a founding donor of the Queen Elizabeth Prize for Engineering.
The safety and well-being of our employees is of prime importance. Our drive on road safety, ergonomics, �re safety, general o�ce, and personal safety is strengthened with a behavioral safety approach. We have deepened our engagement with employees on safety, and converted them to being safety responsive.
TCS promotes employee health and wellness through its Fit4Life program.
impacted by goIT
AWARD
₹1 bnpledged to Swachh
Bharat Abhiyan
8,800 students
11 cities
TOP EMPLOYERS INSTITUTE#1 Employer in Europe, UK, and North America
We have completed a year since the launch of the Safety First initiative on May 2, 2014 in which we had chosen to focus on Accidents, Crime, Health, and Self Harm. We are constantly working to make TCS a ‘Zero Incidents’ organization – both internally and externally.
The endeavor to pursue our Environmental Sustainability Roadmap continues. Carbon footprint and energy management are among areas of strong focus. We continue to work toward the target of speci�c carbon footprint reduction in order to decouple business growth from the carbon and energy footprint. Green buildings, green IT, operational energy e�ciency, and renewable energy are the pillars for achieving this target.
Looking forward, we have a unique opportunity to grow and lead our industry to greater heights with a strong focus on our customers; a culture of innovation and collaboration; a platform for our employees to realize their potential and make a strong impact on society. We continue to invest in new technology and building people capabilities. We remain a performance-driven organization that believes in excellence and rigor in everything we do.
Regards,N. ChandrasekaranCEO and MD, TCS
AWARDS
CNN-IBNIndian of the Year (Business)
NBC TV 18One of India's Top 15 Business Icons
FINANCE ASIA'S BEST COMPANIES POLLIndia’s Best CEO
All About Us
An IndustryLeader
# Excluding impact of $423 mn paid as Special One-time Bonus to employees
Taxes#
$11.97 bnTotal Assets
$1,087 mn$15.45 bnNet Sales
$79.59 bn26.9%Market CapitalizationOperating Margin Year-on-Year
Revenue Growth
15.7%
17% YoYVolume GrowthGross Margin
44.5%$3.5 bnNet Income#
AWARDS
Total shareholders’ equity in 2015
$9,185mn
Retained earningsin 2015
$10,669 mn
TCS paid a total dividend of $1.3 (₹79) per share in
FY 2015
BUSINESS SUPERBRANDSSuperbrands Status inthe UK
THE ECONOMIC TIMESCompany of the Year
BUSINESS STANDARDBest Company of 40 Years
NASSCOM SILVERJUBILEE AWARDSLeading IT Company for 25 Years
DOW JONES SUSTAINABILITY WORLD INDEXGlobal Leader
CHANNEL NEWSASIA SUSTAINABILITY RANKING#1 among Top 100 Companies
A Global Footprint
Delivery centers
Revenue
North America10 51.9%
Latin America9 2.1%
Middle Eastand Africa
2.0%3India111 6.4%
UK4 16.7%
ContinentalEurope6 11.6%
Asia Paci�c8 9.3%46
countries
30countries
232o�ces across
151delivery centers
across
Small Steps and Giant Leaps
Expansion of goIT Program to 10 cities in North America
Inauguration of TCS Japan Technology and
Culture Academy
September 2014
September 2014
Establishment of Saudi Arabia's �rst women-only
business process center
100,000 women employees
October 2014
Launch of SafetyFirst initiative
May 2014
June 2014
First Indian company with market capitalization of ₹5,000 bn
July 2014
The Tata Group has a long history of encouraging women to achieve their
potential and contribute to the community and we are delighted to work
with Saudi Aramco and GE to help provide careers for women in the
Kingdom and enable them to contribute to its economic progress.
- CYRUS MISTRY,Chairman, Tata Group
The company was proud to become one of the few
organizations in the world employing more than
100,000 women. Our talent pool’s gender diversity ratio of 33% is something we are all proud of and we hope to
see more successful women leaders emerge in
the future.
- N. CHANDRASEKARAN,CEO and MD, TCS
TCS’ corporate sustainability is founded on the 'triple bottom line' approach.
Pro�t
PeoplePlanet
SustainableMarketplace
Environment Sustainability –Internal & External
Sustainable Communities –Internal & External
Business Focus
People FocusEnvironment Focus Internal Stakeholdersof Sustainability
Key Elements of Sustainability
Governance
Triple Bottom Line
Our Approach to Sustainability
Innovation is in Our DNA
Innovation is a key enabler of our 'Experience Certainty' promise. We have well-de�ned processes and a framework to drive innovation across our diverse businesses. AWARDS
R&DEXPENSES
11.6%
Co-InnovationNetwork (COINTM)
Providing an environment for sophisticated
IT research
Technology Market MapInnovating, and
identifying and delivering to customers
Innovation Life CycleIdeating, designing, experimenting, and
launching new products
Customer Value Proposition
Analyzing the customer's needs and delivering value
Innovation ThemesCategorizing
innovation programs
Innovation CultureGenerating ideas for creation of business
value
36.5FY 2014 -15 ($ mn)32.7
FY 2013 -14 ($ mn)
FORBESWorld's 100 Most Innovative Companies
INSTITUTIONAL INVESTORMost Honored Companies in Institutional Investor's 2014 Annual All-Asia Executive Team Rankings
In Good Company
[The inclusion of 100,000 women in its workforce] is something that the company
should be extremely proud of. The ability of women to pay attention to detail, the
sheer constraint of balancing one’s family and work, and most importantly, the
dedication that women bring in is absolutely phenomenal.
- VIJAYA DEEPTI, VP and Global Head, Insurance Products,
TCS Financial Solutions, and the �rst woman engineer to join TCS in 1982
We need more organizations like TCS, which truly hire people on the basis of
merit alone. And we need to make more provisions for people of all kinds.
- MALINI CHIB,UK
Findingthe Right Fit
TCS’ ability to attract and retain the right talent, in the right numbers, has played a key role in ensuring its success, and as a result its sustainability of revenue growth.
319,656permanent employees
105,481women in the workforce
11%women in management
89.6%India
61%<30 Yrs
32%30-40 Yrs
7%>40 Yrs
10.4% Others
I believe the team’s diversity has allowed us to obtain richer results as well as to
learn from the di�erences. Working in this team allows me to broaden my
professional and humane horizons.
- CAROLINA ZORILLA,Uruguay
Being the 100,000th female employee of TCS makes me feel honored to be part of a
prestigious company that o�ers opportunities to grow and exceed my
goals. I am glad to be a part of an organization that is so proud of its history
and heritage and at the same time forward looking and progressive.
- DULCE FABIOLA, Mexico
New employees by region
UK andIreland
0.6%
Otherregions8.2%
AsiaPaci�c7.4%
India77.6%
NorthAmerica
4.9%
ContinentalEurope
1.2%
An Eye on Excellence
TCS has one of the world’s most diverse base of intellectual capital. At present, employees from 122 nationalities are deployed in 46 countries.AWARDS
GOLD STEVIEBest Human Resources
Department 2014
DIVERSITY AND INCLUSION (DANDI)
AWARDSTop Workforce
NASSCOM 2014 AWARDSExcellence in Gender
Inclusivity
Grooming theNext Generation
Membership on Boards of Studies and Curriculum Committees
Collaboration with 37 institutes across India to align curricula with
industry trends
Student WorkshopsSessions for students on
technical, managerial, and soft skills
Student Awards Best Student and
Best Student Project awards sponsored
by TCS
Technical Events Sponsorship of
events in partner institutes
QuizzesContests that build awareness about IT and encourage
students
Faculty Development Programs
Training programs conducted by senior
employees
Project Support and Internships
Internship opportunities for students
TCS IT Wiz, the biggest inter school IT Quiz program in India, builds awareness among young students and hones their IT skills.
TCS plays a pivotal role in mentoring students and encourages them to explore opportunities in the IT/ITES industry.
A session of the BPS Employability Training in Gadu, Gujarat. The program provides participants training in the English language, computers, functional mathematics, personality development, and interviewing techniques.
TCS is building a digital organization that is always learning.
The Workplaceof Choice
The one moment that stands out vividly is when the �rst delivery center in Delhi
was assessed at CMM Level 5. It was the result of two long years of unrelenting
e�ort, unstinted support, and commitment from the management,
delivery teams, and the quality group. It was an onerous endeavor that, above all,
uni�ed and drove the entire center passionately toward a common goal.
- ALKA CHAWLA, Principal Consultant,
Corporate DEG – Delivery Metrics Lead
Look for opportunities that are challenging – it is both your successes and
failures that will give you valuable experiences. Good leadership and
management develop with experience and practice.
- DEBORAH HADWEN, Country Head, Australia and New Zealand
Role Mobility
Competency Enhancement
Town Hall Meetings
Competitive andDi�erential
Compensation
Rewards andRecognition
Certi�cation Programs
Career GrowthOptions
Flexible Working Hours
Announcementsof Achievements
on the Intranet
Collaborative Work Environment
2,599,768days dedicated to
competency development
Fit4Life motivates employees to participate in physical �tness activities.
Launched by the CEO in May 2014, SafetyFirst targets making the company a zero fatality organization.
In today’s economic scenario, employee wellness is no longer
desirable, but pivotal to an organization’s long-term success.
However, the pace of life often deters people from taking up
activities for improving health. If the concept of improving health
and wellness is coupled with improved bonding and
camaraderie among co-workers as well contributing to a social
cause, I am convinced many professionals will be proud to be
associated with such an initiative.
- N CHANDRASEKARAN, CEO and MD, TCS
All-Round Wellness
We take an active interest in the overall well-being of employees, and focus on a culture of �tness activities and social good.
Fit4Life SafetyFirstPurpose4Lifeencourages employees to
contribute toward societal well-being. Each employee is encouraged to volunteer
a minimum of 10 hoursin a year.
EnvironmentalSustainability
Health andWellness
Educationand Skill
Development
Pro Bono ITservices
SponsorshipsVolunteering
Beingthe Change
Our e�orts in education and skill development, health, and environmental sustainability have made signi�cant contributions in bene�ting society at large. AWARDS
HYDERABAD SOFTWARE ENTERPRISES ASSOCIATIONCSR Award 2015 for Community Development and Environment Protection
GOLD STEVIECorporate Social Responsibility Program
₹2.53 bninvested in CSR initiatives
221,000hours volunteered
72,179employees participated
TCS has generously provided its Med Mantra solution for quality care and patient satisfaction. The installation of this system has been carefully
planned and executed by TCS, taking into account our unique clinical and operational
needs. We are grateful to the entire TCS team for their unstinted commitment.
- Dr. V SHANTA, Chairperson, Cancer Institute
In FY15, TCS supported health-based initiatives for organizations such as Retina India Foundation and Operation Smile.
The team has also prepared a case management system to assist the NGO Justice and Care in tracking human tra�cking cases.
An integrated hospital management system and IT infrastructure solution has been provided free of cost to the Cancer Institute in Chennai and Tata Medical Center in Kolkata.
Avin, a bene�ciary of Childline India Foundation, at Mumbai Central Station
Using Technology to Do Good
TCS provides pro bono services to help social organizations be e�cient and accountable.
TCS has worked tirelessly – and across numerous time
zones – to help us identify a path forward for an
improved and innovative database to support our
global cleft care e�orts... We are honored to partner with TCS, to help strengthen our
cleft prgrams in India and more than 80 countries
around the world.
- CHARLES B WANG, Director, Smile Train
The project utilizes technology to educate rural communities and provide a platform to develop ideas and skills for increased employability.
Nandni Rana was forced to give up studies and work as a laborer from the age of 10.
But Nandni’s chance meeting with National Confederation of Dalit Organizations (NACDOR) representatives changed
her life. “On February 4, 2014, the team began a three-day training program, and I started teaching in government schools from February 24,” she says. Not just that, the training made her pro�cient in the use of laptops and today, she uses it to teach children.
The program helped her �nd a mission in life. “I want to help my society so that each and every child can be inspired, just as I was.”
A case in point
TARGET
BridgeIT
1,471students bene�ted from
computer-aided learning
6digital entrepreneurs
created
25new entrepreneurs
inducted in March 2015
Provide supplementary academic inputs to primary and pre-middle school children through Pratham’s Computer Aided Learning (CAL) module
Facilitate digital literacy for middle school children (grades six to eight)
Improve adult literacy in village communities through TCS’ Computer Based Functional Literacy (CBFL) software
Groom young Dalit men and women to be successful entrepreneurs
At Maitree, we have a vision to educate, inspire, and empower
individuals to strive for excellence in all areas of their lives. We strongly
believe this can be achieved through academic enhancement, leadership development, and �nancial literacy.
- NINA SCREWVALLA, Global Head, TCS Maitree
Introduced in 2007, the program trains women in sewing skills. Maitree has also helped them form a Self-Help Group, and today, they are independent and assertive entrepreneurs.
Surekha, a housewife in Waze village of Maharashtra, was inducted into TCS Maitree’s Women Empowerment Program.
Surekha became the breadwinner for her family of six. She learnt to make products such as shopping bags and clothes. Soon, all the women in the group began following Surekha’s lead, which helped them increase their earnings.
Today, through TCS Maitree's Women’s Empowerment Program, a unique bond has developed between these women, who know that they can depend on each other in times of need.
Says Kanchan, a bene�ciary of the program, “TCS Maitree volunteers have taught us tailoring, stitching, embroidery, and how to make paper products. Ours is the �rst bachat gat (a self-help group) in which all the women earn a decent remuneration on a regular basis.”
A case in pointWoman Empowerment Program
127,340children reached through
education initiatives
goIT is TCS’ signature community engagement program in North America to increase students’ interest in and awareness of science, technology, engineering, and mathematics (STEM) education. Learning is project-based and hands-on. goIT participants acquire critical thinking and problem-solving skills while troubleshooting designs and adopting agile methodology.
Future job growth will be in STEM disciplines, and a nation aspiring to be a global leader can use STEM education as a perfect platform for economic growth and prosperity. The US has long been looked upon as a leader in global innovation. In order to continue to lead, it is critically important to focus on four key areas: building capability, increasing capacity, enhancing quality, and improving employability in STEM education. I am very proud of the work TCS has done and continues to expand in all of these areas.
- EDIE FRASER, CEO, STEMconnector
AWARDS
STEM Education
3,000+STEM volunteers
24,800students served
34,000hours invested in student
skill building
STEMconnectorCEO N Chandrasekaran Named One of 100 CEO Leaders in STEM
LUMITY2014 Community Corps Corporate Champion
With a focus on candidates from Scheduled Castes and Scheduled Tribes, this program imparts free training to B.A, B.Sc, B.Com, BBA students. The modules also provide training in the English language, computers, functional mathematics, personality development, and interviewing techniques. An advanced Microsoft O�ce training session prepares them for a professional environment.
Through a 14-week training program designed by TCS, Udaan seeks to improve skills relevant to the industry as well as increase employment opportunities available to youth from Jammu and Kashmir (J&K).
Sajad Mufti, an Udaan trainee, was undaunted even after leaving his home town in J&K. With no experience in the
ITES sector, Muftee's performance record at TCS has been excellent. He has
displayed 96% accuracy in the last quarter of FY 15. Extremely creative in his
work, he is one of the key members of the production team, delivering more
than the daily production target.
A case in point
The best thing about this training is that it has taught me how
to dream big.
- KANJI, Trainee of the BPS Employability Program
BPS Employability Program Udaan
50,000people trained
3,500+ candidates joined
TCS BPS
459youths trained
through TCS Udaan
TCS' digital solution accelerates adult literacy through innovative teaching methods. Using animated graphic patterns for easy visual and auditory learning, the solution enables functional literacy in around 50 learning hours.
The best thing about being literate is that I know I can become a better
person.
- AJAY, 25 YEARS,Central Jail, Tihar, New Delhi
I used to go along with my husband to shepherd goats. I had always nursed a
desire to learn to read. Now, this has �nally happened.
- NETHRAVATI,Learner, Basaveshwara Colony
I did not know much about the injustices in our society as I did not know to read or
write. Literacy classes in the night helped me to read and write. This has
helped me to become a representative in a women’s self-help group.
- SHIVALINGAMMA, Learner, Chouluru
# National Institute of Open Schooling
Computer-based Functional Literacy
250training centers
2,00,000+people made literate
94%pass rate at the NIOS# test
Over the last �ve years, our employees and over 30 client organizations have joined forces to raise over $550,000 for charitable causes such as cancer research and elder care. TCS has won several corporate engagement and CSR awards in recognition of these initiatives.
Fitness Gets a Leg-up
We sponsor marathons across the world to reinforce our commitment toward �tness and excellence. MARATHONS
TCS has developed a global emphasis on �tness,
backing running programs and marathons to promote
wellness and community development through
sports. The company has partnerships with seven of
the world’s leading races.
Approximately 9 tons of unused food donated to City Harvest
More than 26 tons of clothing collected and donated to Goodwill
65 tons of material recycled by Royal Waste Services
85.57 tons of material recycled through Royal Waste Services
9.65 tons of food collected and donated through City Harvest
103.5 tons of clothing collected and donated to Goodwill
20132014
We collect clothing, backpacks, and other discarded items on race days to keep them out of land�lls. The collected goods are sold at Goodwill stores.
TCS Paints the NYC Marathon Green
Some of the moves we have made over the past two years.
More than 100 tons of material recycled by New York Road Runners
A World of Di�erence
As part of its mission to be a responsible corporate citizen, TCS continuously strives to reduce its ecological footprint by decoupling growth in business and the impact on the environment through conscious changes in its strategy across the value chain and a ‘beyond compliance’ approach. Senior management commitment and an integrated management system approach under the aegis of
BEYOND COMPLIANCE
RESOURCEEFFICIENCY
GREEN BUILDING
INFRASTRUCTUREGREEN IT
EMPLOYEEENGAGEMENT
SUPPLYCHAINFOCUS
GREENPROCUREMENT
CLIMATECHANGE
MITIGATION
TCS’ Environmental Policy form the basis of our strong focus on environmental sustainability.
Globally, 99 TCS locations are certi�ed for Environment Management System (EMS) under ISO 14001:2004, with an ongoing commitment to bring additional and upcoming software development centers under the scope of certi�cation.
The FutureGeneration
AWARDS
CARBON DISCLOSURE PROJECTGlobal A-list for Leadership in Climate Performance
CARBON DISCLOSURE LEADERSHIP INDEX (INDIA), 2014
*Scope 1: Diesel-operated generator sets, company-owned vehicles, refrigerant gases (fugitive)emissions, cooking gas combustion, and fuel combustion for space heating
*Scope 2: Purchased electricity
ELECTRICITY CONSUMPTION (kWh/FTE/month)SCOPE 1 + SCOPE 2 EMISSIONS (tCO2E/FTE/ANNUM)*
319
275
267
3.00
2.71
2.44
2.35
2.12
1.99
1.97
1.82
2007-08
2008-09
2009-10
2010-11
2011-12
2012-13
2013-14
2014-15
246
231
216
196
186
2007-08
2008-09
2009-10
2010-11
2011-12
2012-13
2013-14
2014-15
Many Means to One End
GOALReduce speci�c carbon footprint by 50% and achieve 20% renewable component by 2020
Measures such as green building infrastructure, green IT, and operational energy e�ciency have been deployed to reduce the company’s carbon and energy footprint. This year’s focus was on Remote Energy Monitoring and Control to optimize energy e�ciency along with our continued focus on creating green infrastructure.
CARBON AND ENERGY
Green Buildings E�cient Operations
ENERGY AND CARBON
MANAGEMENT
Renewable Energy
Onsite renewable energy installations,solar PV and solar thermal energy
Procurement of renewable energy from third parties
Energy e�ciency by design
Energy e�cient equipment
Green IT
Operational e�ciency
Remote energy monitoring and control
Server virtualization
Server consolidation
Cooling optimization
Green procurement
2.4% of power from renewable sources
55% reduction inbusiness air travel emissions
PUE of 1.81 across16 key data centers
0.82 million tonnesof CO2 and 1,328,993MWh of electricity avoided
39% reduction in speci�ccarbon footprint
7 LEED certi�edcampuses
ACHIEVEMENTS
FocusAreas
Highlights of TCS’ green buildings include energy e�cient design of building envelope, energy e�cient electrical and mechanical equipment, onsite renewable energy (rooftop solar photovoltaic panels), solar thermal installations (hot water generators), chiller waste heat recovery units, and solar PV based peripheral lighting systems.
LED street lighting on the campus
Rear-side building envelope covered with metal screen to minimize solar heat
Green landscapingMaximum use of natural daylightand natural ventilation
Green Buildings
All new TCS o�ces are being designed as per LEED standards.
ACHIEVEMENTSLEED-CERTIFIED
TCS OFFICES
Siruseri, Chennai
Kalinga Park, Bhubaneswar
Peepul Park, Trivandrum
Sahayadri Park, Pune
Banyan Park, Mumbai
Synergy Park (Phase 2),Hyderabad
Garima Park, Ahmedabad
GOALFocus on optimizing energy and resource e�ciency within o�cesTCS Sahyadri Park, Pune
INITIATIVES FOR PUE
MANAGEMENTIT load optimization
through server consolidation,
virtualization, removal of ghost and power hungry
systems, and shift to energy-e�cient IT
equipment
Cooling e�ciency improvement through capacity rationalization, raising of data center temperature to 23-24 degree Celsius, optimal rack alignment, and installation of perforated doors
Reduction of losses in power distribution through UPS load optimization
Green IT
We are focusing on energy e�ciency across IT systems.
ACHIEVEMENTImproved PUE of 16 data centers from 2.16 to 1.81
GOALAchieve a weighted average data center PUE of 1.65 by 2016
TCS has embarked on a program to actively monitor, manage, and reduce the energy consumption of its facilities. In FY 2014-15, TCS invested in energy monitoring infrastructure and an Energy Monitoring System, over three phases, which cover over 100 facilities in India, accounting for over 90% of overall energy consumption. This involved the installation of over 5,500 digital energy meters. TCS monitors energy consumption at facility and load levels in real time.
Optimization of HVAC operating hours
Optimization of illumination levels
Installation of variable frequency drives in air handling units
Energy-e�cient lighting �xtures
Remote desktop power management
Power factor management
E�cientOperations
GOALDeploy remote energy monitoring andcontrol systems across all o�ces for better control and e�ciency
ACHIEVEMENT
42%reduction in per capita
electricity consumed
Awarenesscreation
Watere�ciency
Treatmentand recycling
Rainwaterharvesting
Water Management
WaterManagement
Initiatives include water conservation at source, water treatment and recycling, rainwater harvesting, and community-based watershed management projects.
GOALAchieve water neutrality by 2020
ACHIEVEMENTS
13%reduction in speci�c water
consumption
4 mn kLwater recycled
266,458 cum
rainwater harvesting potential created
ACHIEVEMENTS
BiodegradableWaste Management
25% of the total wet waste generated treated through
onsite composting or bio-digester treatment
Paper Management100% paper waste
recycled
E-waste Management15,550 computers disposed of through government-authorized handlers or recyclers
HazardousWaste Management16,001 L of lube oil from diesel generator sets
5,022 used UPS batteries disposed through authorized channels
WasteManagement
TCS’ sustainable waste roadmap emphasizes the 3R principle (reduce, reuse, recycle)to mitigate emissions and manage waste.
GOALZero waste to land�ll by 2017
ACHIEVEMENT
78%reduction in speci�c paper consumption
Sending zero waste to land�ll (including production, hazardous,
and packaging waste)
Sending limited amountof waste for Energy from
Waste (EfW)
Commitment to continual improvement – waste reduction
and diversion
The accreditation was awarded by environmental solutions provider Valpak, based on the following criteria:
33 Grosvenor Place, London 1 Tithebarn Street, Liverpool
TWO UK OFFICES ACHIEVED ACCREDITATION OF ‘ZERO WASTE TO LANDFILL’
Study of vendor landscape and risk assessment
Inclusion of compliance to Supplier Code of Conduct and HSE requirements
included in contracts
Desktop review for vendors, accounting for 80% of expenditure
Supply Chain
TCS encourages its supply chain partners to conduct their business in socially and environmentally responsible ways. We engage with and train our suppliers on adopting sustainable practices.
GOALInclude vendor sustainability requirements in contracts and conduct assessments by 2017
TCS, along with Mumbai-based NGO, Sahyadri Nisarga Mitra, has been running the Marine Turtle Conservation Program since 2010-2011. The program aims to protect the breeding sites of the globally endangered olive ridley turtles.
The project covers six villages in Maharashtra. Conservation activities include preventing the killing of turtles, protecting their nests, constructing and protecting hatcheries, translocating eggs to hatcheries, and releasing the hatchlings into the ocean. Local villagers work with TCS volunteers to carry out these conservation activities.
All’s Well Withthe Ridley
Through its Marine Turtle Conservation Program, TCS is not only protecting the endangered Olive Ridley turtles but also helping locals earn a livelihood.
ACHIEVEMENTS
2,210eggs translocated
to hatcheries
59%survival rate
of hatchlings
1,303hatchlings released
21nests protected
About Tata Consultancy Services (TCS)Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other �rm can match. TCS o�ers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery ModelTM, recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has a global footprint and is listed on the National Stock Exchange and Bombay Stock Exchange in India.
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