Susan Ebertz Assistant Professor of Bibliography and Academic Research Reu Memorial Library Wartburg Theological Seminary & Daniel LaValla, Director of Library Services Biblical Seminary Library Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy 1 June 20, 2013
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Susan Ebertz Assistant Professor of Bibliography and Academic Research Reu Memorial Library Wartburg Theological Seminary & Daniel LaValla, Director of.
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Susan EbertzAssistant Professor of Bibliography and Academic
ResearchReu Memorial Library
Wartburg Theological Seminary&
Daniel LaValla, Director of Library ServicesBiblical Seminary Library
Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
June 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
Biblical Seminary – Profile: Stand alone seminary Non-denominational Protestant ~270 FTE for FY 2013 (~30% since
`08) M.Div., MA, MAC, and DMin Added an accredited Extension Site in
2009June 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
Biblical Seminary – Profile: Added an accredited extension site in
2009 No online programs, 15 online courses Almost all courses are hybridized
(classroom with online components) Most students are regional
commuters (New York-Washington, DC corridor)June 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
Recent History: August 2008 – Restructure
Faculty/Staff FYs 2009 & ‘10 - lost 50% of library staff
4.0 FTE to 2.0 FTE FY2010 – 35% Acquisition Budget General 33% faculty/staff reduction
outside of library
June 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
Recent History: Deficit institutional budgets in FYs ‘08
& ‘09 Last 4 FYs institutional budget ended
black Last 3 FYs started increasing library
budget and close to ‘08 levels Staffing still 63% of ‘08 levels (2.5
FTEs)June 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
Library Usage: Impact of cohort format Impact of new extension site Impact of senior seminar projects
June 20, 2013
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Seminary
Stand alone seminary ~150 FTE MDiv, MA, MA – Diaconal Ministry TEEM Online
1/3
June 20, 2013
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Recent History
Spring 2009 – retrenchment Last 3 years: in the black
June 20, 2013
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Distance Learning: impact to seminary
Budget: In the past: most students residential
Commuter students stay on campus Fewer students on campus
Income from auxiliary services More students vs. more students on
campus
June 20, 2013
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Distance Learning: Impact to library
Library staffing: work-study students Fewer suitable work-study students
More eresources needed Balance higher cost of ebooks and
hard copy books
June 20, 2013
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Library staffing
Librarian
Paraprofessional Student s FTE
Prior to Spring 2009
1 2 (40-hour) + 1 (32-hour)
80 hours 5.8
2009-2013 1 1 (24-hour) + 1 (8-hour)
80 hours 3.8
2013 - 1 2 (s0-hour) + 1 (8-hour)
80 hours 4.2
June 20, 2013
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Work Study Students
No students available: January: one week intensive June: two weeks of intensives July: one week intensive July – August: six-weeks of Greek
June 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
Priorities! Customer satisfaction is top priority! Close 2nd: Do not operate beyond
staff’s total capacity! Best to do fewer things well than to
do too many things inadequately! Support & assist Dean & Development
officers in whatever ways you can – no matter how small it seems.June 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
Decide services you can and cannot provide:
Hours open to public Blog posting Online tutorials & no new ones Limited lib guides Shelf reading ceased No social media or IM services
June 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
Decide services you can and cannot do well:
In-class instruction ILL Reference by phone and by
appointment Coffee bar & snacks (makes small
profit) 98% customer satisfaction with library
staff and service received
June 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy
Directors & SupervisorsMonitor and Protect Staff Morale:
Don’t let salaried staff work unpaid overtime – comp their time within same pay-period.
Monitor fluctuations in workloads Help prioritize during high workload
periods Communicate regularlyJune 20, 2013
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Overcoming Budget & Staffing Challenges for (Sm)All Libraries in our Post-Recession Economy