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Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia
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Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

Dec 14, 2015

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Page 1: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

Surveillance, Privacy, and Social Media

Marj Kibby & Janet Fulton University of Newcastle, Australia

Page 2: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

Millennials and Social MediaWhat we knew:Millennials use Facebook for:• Socializing• Entertainment• Information• Status seeking. (Park, Key & Vanenzula, 2009)

Facebook facilitates a visibility of personal details. (Trottier, 2012)

Page 3: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

This visibility functions “to foster deeper social connections”. (Markwick, 2012 : 391)

Facebook users balance protecting privacy and performing their identity. (boyd & Hargittai, 2010)

The exchange of information is a condition of Facebook use that users manage. (Trottier, 2011)

Page 4: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

Method

What we did:• Defined Millennials as born between

1982 and 2000. (Howe & Strauss, 2009)

• Online survey of surveillance practices on Facebook using a Likert Scale, with 77 respondents.

• Asynchronous online focus group discussing surveillance, with 64 responses.

Page 5: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

ResultsWhat we found:Use Facebook to communicate …

Never

Occasionally

Always

0 10 20 30 40 50 60

Past friendsNew contactsClose ties

Page 6: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

Share personal/private information …

Never

Rarely

Sometimes

Often

Very often

0 5 10 15 20 25 30 35 40 45

Page 7: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

Publish information on others …

No

Considered

Yes

0 10 20 30 40 50 60

Posted strangersTagged familyPosted family

Page 8: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

Looked for information on others …

No

Considered

Yes

0 10 20 30 40 50 60 70 80

About to meetCelebrityEx partnerStrangerCasual acquaintance

Page 9: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

Focus group discussion suggested this group is:• Tolerant of commercial entities collecting

their data. “Google/Facebook aren’t altruistic companies … of course they are going to try to get as much saleable information as possible from us.”

• Concerned but accepting of government surveillance. “Haven’t we reached an unspoken understanding. We aren’t all just going to give up the internet, and do we really have any chance of stopping government surveillance.”

Page 10: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

More concerned about privacy from individuals (latent axe-murderers and vengeful exes).

“I’m one of those paranoid people that think when someone sees my location they will stalk and kill me.”

“It seems fairly common for people to use Facebook to ‘stalk’ or monitor their partners.”

Page 11: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

Conclusions

This group:• Has general concerns about control of

personal information. • Manages privacy boundaries to an extent.• Accepts a reduction in privacy as part of

the online environment.• Trades privacy for immediacy of access to

others’ information.

Page 12: Surveillance, Privacy, and Social Media Marj Kibby & Janet Fulton University of Newcastle, Australia.

AoIR 16, Phoenix, October 21-24, 2015.

Product A• Feature 1• Feature 2• Feature 3• Feature 4

Product B• Feature 1• Feature 2• Feature 3• Feature 4