Supporting the Process
Dec 17, 2015
Supporting the Process
Self Management ProgramIn the North Simcoe Muskoka
This program is mandated and financially supported by the Ministry of Health.
The opinions of this talk do not necessarily reflect those of the Ministry of Health
Understand patient self management
Watch and assess a healthcare provider’s behaviour of patient behaviour change
Review aspects of behaviour change process
Review behaviour changes interview techniques
Leave time for discussion
People with chronic health conditions often need education, coaching and other interventions
to help them gain the confidence, knowledge, skills and motivation
to manage the physical, social and emotional impacts of the disease.
people are often living with more than one chronic condition
Research shows the impact of self management skills in ◦disease control ◦stress management ◦reduced stress upon primary care
Research shows a 90 billion a year cost on productivity and health care costs
Patients who are effective in self management have learned the skills
has reduced their reliance on primary care
Video has been removed.It is property of Institute of Healthcare Communications
I do not have the power to convince
Maybe I am going about it the wrong way
I can’t find a way to influence patients
I bring it up less and less because I do not get anywhere
• Should she have “the power”?
• Aware that she may need skills
• needs to find strategies to promote behavioural change
• Feels defeated- risk of burnout
It involves building a relationship over time
Three stages:Before the VisitDuring the VisitAfter the Visit
Assess Advise Agree Assist Arrange
Key elements
1 Assess before adviseskills of open ended enquiry, assess agenda, assess patient conviction and convidence
2 Build rapport3 Tailor the plan4 Follow up
Create an integrated, system –wide approach to self management support◦Current efforts to promote, deliver and evaluate self management support are often fragmented
Enable primary health care providers and those who work with patients deliver self management support as a part of routine care
Broaden and deepen efforts to reach more Canadians who need self management supports
Engage patients and informal caregivers as a key part of any systematic approach
Health Culture
Change is a two
armed approach
Workshops on request to all healthcare organizations and groups
Join the workshop Friday November 9
Opportunity to be a workshop facilitator