Supporting People in the Intellectual Disability and Day Support Waivers Division of Developmental Services Provider Training Department of Behavioral.

Supporting People in the Intellectual Disability and Day Support Waivers

Division of Developmental Services Provider TrainingDepartment of Behavioral Health and Developmental Services

2013

Provider Training Module 3

ID Waiver Provider Modules

2

1. Overview of the ID and DS Waivers2. Becoming an ID Waiver Provider

3. Supporting People in the ID and DS Waivers4. Introduction to Planning5. Residential Services6. PA, Respite and Companion – Agency-Directed7. Employment and other Day Services

8. Crisis Stabilization and Supervision9. Assistive Technology, Environmental Modifications and Transition Services10. Skilled Nursing11. Personal Emergency Response System12. Consumer Directed Services and Services Facilitation13. Therapeutic Consultation14. Preauthorization and Reimbursement15.Monitoring and Oversight

3

• DSP =Direct Support Professional• PCP = Person-centered Practices• ID = Intellectual Disability• DS = Day Support• DDS = Division of Developmental Services

Common Acronyms

4

• Person-Centered Thinking• Person-Centered Planning

Values that Support Life in the Community Values that Support Life in the Community

• Dignity of Risk• Community Connections• Natural Supports

• Virginia’s 5 PC Principles

5

• Respect• Personal Choice and Decision Making

• Individual Rights• Confidentiality

• Alternatives to Restrictive Programs• Work

Values that Support Life in the Community Values that Support Life in the Community

6

Virginia’s 5 Principles of PC Practices

7

Vision for Virginia

We see a Virginia where individuals of all ages and

abilities have the supports we need to enjoy the rights of life,

liberty, and pursuit of happiness and the opportunity to have a

good life.

8

being safe

work

family

friends

money

happiness

dreams hope

Having a good life means different things to different

people.

9

We believe a good life is best led by the individual following these

person-centered principles.

10

Virginia’s 5 PC Principles

Listening

Individuals are listened to and their

choices respected

11

Listening

Community

Relationships with family, friends, and people in the community

are supported.

Virginia’s 5 PC Principles

12

Listening

Community

Self-Direction

Talents & Contributions

Individuals have

opportunities to use their

gifts and talents.

Virginia’s 5 PC Principles

13

Listening

Responsibility

Community

Self-Direction

Talents & Contributions

There is a shared

responsibility for

supports and choices.

Virginia’s 5 PC Principles

14

People want supporters who…

Are respectful and polite

Are good listeners and communicators

Respond quickly Keep promises

Are honest and person-centered

Seek win-win solutions

Are flexible and creative

15

Person-Centered Thinking

• see the person, not the disability

• balance what’s important TO someone with what’s important FOR them

• listen to and respect the person’s choices and preferences

• record what’s learned to improve the support provided

16

• plan WITH the person using a team approach

• listen and contribute• continue listening and learning to improve the supports and the person’s plan

Person-Centered Planning

17

Dignity of Risk

• safely support risk

• assure typical experiences in life

• understand your role• support informed decisions

18

Community Connections

• support people to be involved in their community• encourage independence and participation • find community opportunities and resources for the person to connect with friends, neighbors and other community members

19

Natural Supports

• learn who people want to be around

• connect people by interest not disabilities

• help locate and nurture unpaid relationships

20

Work

• talk to individuals about work• understand the benefits of work• focus on employment first!

21

Listening

Community

Self-Direction

Personal informed

choice and control are supported.

Virginia’s 5 PC Principles

22

Alternatives to Restrictive Programs

• focus on community, avoiding separation or special groups

• support the person’s ability to contribute

• encourage finding meaningful work

23

Personal Choice and Decision Making

• listen to preferences as choices

• encourage and honor choices big and small

• help the person consult with others

24

Respect

• learn backgrounds and cultures• honor people’s rituals and routines

• ask permission when supporting • don’t use jargon and labels

• encourage talking for oneself

25

Individual Rights

• understand human rights policies and consult with a supervisor when there are concerns

• report concerns of abuse or neglect

• include others in decisions involving risk

26

Confidentiality

• be aware of privacy rights

• do not discuss individuals’ personal information without permission • are sensitive to how individuals are introduced in the community

27

ID Definition

Intellectual disability is a disability characterized by significant limitations both in intellectual functioning and in adaptive behavior, which covers many everyday social and practical skills. This disability originates before the age of 18.

AAIDD

28

Myths & Misconceptions

People with intellectual or other developmental disabilities are all alike and all require the same supports.

People with intellectual or other developmental disabilities are ill or sick.

People with intellectual/developmental disabilities need specialized services to meet all of their needs.

29

Remember…

• be creative, taking each person’s wishes seriously

• see the individual not the disability

• be positive and don’t let history get in the way

• be a model for others

30

Communication

• Don’t assume that not speaking means not understanding

• Listen to what people say with their words and their actions

• Ask questions in different ways• Politely encourage others to speak with

the individual

31

Communication

• Always refer to the person first not their disability

• Take the time to understand what someone is saying through his actions

• Model age-appropriate and positive communication

32

Positive Behavioral Supports PBS is the preferred DBHDS approach to supporting individuals with behavioral concerns. Person-centered and focuses on:• Changing the surroundings and supports• Teaching new skills that increase

choice/control

33

Positive Behavioral Supports

PBS has four basic values:

• Respect for the rights of ALL citizens •The importance of the individual • Dignified treatment of people • Assurance that individuals with disabilities are not abused and neglected

34

Remember…

• Follow PBS plans

• See all behavior as communication

• Seek ways to increase choice and control

• Teach new, positive ways of meeting needs

35

Health & Safety

• All people need good nutrition and exercise• Staying clean is important for good looks and to have value• Routine healthcare helps all people stay healthy

Be mindful that…

36

Health & Safety

Be mindful that…

• Know each persons specific health needs• Know how to safely support the use of assistive technology• Always watch for warning signs of illness and know how to respond.

37

Available Resources:

Department of Behavioral Health and Developmental Services

• Division of Developmental Services• Offices of Licensing and Human Rights

http://www.dbhds.virginia.gov