Supporting Coaches: A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1
Supporting Coaches:
A Guide to Recruiting, Developing and Retaining Your Coaches
Supporting Coaches Slide 1
By the end of the workshop, delegates will be able to:
• identify methods and good practice to recruit coaches
• recognise the importance of developing & supporting coaches and explore the tools to use
• appreciate how reward & recognition can help retain coaches
• appreciate how successful coach support can help retain coaches
Workshop Outcomes
Supporting Coaches Slide 2
Why Do Volunteers Quit?
In your groups write down all the reasons you can think of as to why volunteers leave/move on/quit
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Why Are We Here?
Coaches leaving the industry:
Supporting Coaches Slide 4
Life Reasons:
System Reasons:
34% leave for system reasons (lack of support/opportunities)
66% leave for personal reasons (family, work, education)
Reward & Recognise
Develop & Support
Recruit
The System
Supporting Coaches Slide 5
Retention
Supporting Coaches Slide 6
Recruit
LO: Identify methods and good practice to recruit coaches
Recruitment Considerations
Volunteer motivation and needs:
What motivates people to coach?
Why would they want to coach for you /your club/ organisation?
Supporting Coaches Slide 7
Classic – personal values/beliefs – doing a good thing, a scene of giving something back, contributing to your club/wider community
Personal / Dedicated: doing it for my team/club/sport,
doing it because I have children/family/friends involved
Self Serving – personal choices, a chance to try new things, meet new people, make friends, a way to enhance CV, gain experience and improve chances of gaining employment
Volunteer Motivation Categories
Supply of coaches (what coaches have you already got?)
Audit and identify the gaps
Recruitment options New coach?
Current coach?
Inactive coach?
Planning to Recruit
Demand for coaches (what are your
participants’ needs?)
Supporting Coaches Slide 9
Audit and identify the gaps
Life Cycle of Volunteers
What is the average length of time a volunteer will stay in their role for your club?
Traffic Lights Depending on where in the
life cycle your volunteer is will give their traffic light rating
Beginning = Green
Middle = Amber End = Red
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Things to Consider for Recruitment
About the Club
What type of coach do you need?
When do you need coaches?
Who could be free to coach at this time?
Where and how can you advertise vacancies?
Are you tailoring your advert to appeal to the
type of person who would best fill the
position?
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Recruitment Options
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From within the club
An assistant already with
the team
A parent helper An injured player
A previous coach who had to stop for external reasons – work/family etc
A student who previously did a placement with the
club
From outside the club
Take on a new coach
Use a coach from
another club/organisation
Approach local school /
collage / university
Characteristics protected by the
Equality Act
Age
Disability
Gender reassignment
Race
Religion or belief
Sex
Sexual orientation
Pregnancy and maternity
Marriage and civil partnerships
What Else do Coaches Need?
Agreed minimum age
Appropriate qualification
Relevant insurance cover
PVG/Disclosure Scotland Disclosure
Commitment to a number of policies
Safeguarding and Protecting Children
Equity in Your Coaching
Positive Coaching Scotland Disability Inclusion Training
First Aid Training
etc
Supporting Coaches Slide 14
Who Else Can Help?
Your club/organisation committee
Other members of your club/organisation
Local Authority professional staff
Governing Body of Sport
sportscotland www.sportscotland.org.uk
www.helpforclubs.org.uk
sports coach UK website: www.sportscoachuk.org
HM Revenue and Customs: www.hmrc.gov.uk
Your own HR/personnel department (where
applicable)
Supporting Coaches Slide 15
Effective induction
For the coach and for the club/organisation
WHAT should be included
HOW it could be done
WHERE it could happen
WHO could do it or at least help you
WHEN might it happen
WHAT resources, information, paperwork, instructions,
might you need
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Reflect and Take Action
Pause for a minute to reflect on what has been discussed in the Recruitment section
Use the blank Action Plan Sheet provided to make any notes relevant to you
Supporting Coaches Slide 17
Supporting Coaches Slide 18
Develop & Support
LO: recognise the importance of
developing coaches and explore the tools to use
Why is the Development of Coaches Important?
Supporting Coaches Slide 19
For the Club:
For the Coaches:
Motivation
Retention
Further development within organisation
Reward and recognition
Ensures quality
Appropriately
trained/developed
Able to deliver high
quality sessions
Highlights the importance of CPD
Supports team working
Developing Coaches
Mentoring opportunities
Coaching qualifications
Training needs analysis (TNA) and personal development
planning (PDP)
Co-coaching opportunities
Coach observations
Appraisal process/
review meetings
Resource library
Other development workshops
Seminars, conferences
and webinars
Online resources,
journals, books
Coaching practice and
self-reflection
Supporting Coaches Slide 20
Definitions
FORMAL STRUCTURED LEARNING: Recognised qualification, such as UKCC or other NGB coaching award, normally includes an element of assessment, CPD training courses (like this one), attend and receive a certificate, no assessment, attending coaching updates – normally led by a recognised expert / tutor
INFORMAL LEARNING: Personal discovery, working with peers, personal research
Developing Coaches
Supporting Coaches Slide 22
Setting a
coaching goal
TNA complete
based on current
and future needs
PDP for coach
Ongoing practice
Regular review
Task
All coaches are different and will have their own development needs. Using the coaches from the earlier task design a development package relevant for them.
Tools for Development: Training Needs Analysis (TNA)
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A process coaches can use to help them identify:
the coaching skills/knowledge/experience they need for existing and future coaching roles
their current coaching strengths
their areas for improvement
Tools for Development: Personal Development Plan (PDP)
A tool that will help coaches develop; a PDP helps to identify what:
further knowledge and skills a coach may need to develop
actions they could take to work towards their coaching goal
further support is needed
Supporting Coaches Slide 25
Coach Observation
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Development tool for the coach
Aids self-reflection process
Highlights strengths and areas for development
Supports the development of TNA/PDP
Tools for Development: Quality Assurance
What
Coaching delivery
Session outcomes
Participant experience
How
Participant feedback Observation Checklist Self-reflection
Participant feedback
Input from others
Other monitoring and evaluation
Participant feedback
Input from others
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What Coaches Want
• Better communication
• Access to a mentor/more experienced coach
• Access to funding or cheaper qualifications
• Better use of technology
• Access to more coaching knowledge
• Help identifying strengths and weaknesses
• Appropriate role models
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Reward & Recognition
LO: appreciate how successful recognition and reward can help retain coaches
Retaining Coaches: What Could You Do?
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Retaining Coaches
Recognition
Inclusion in decision
making
Asked for input to
shap
delivery/programmes
Trusted with more
responsibility
New role – move from
assistant to head
coach
Long or significant
service awards
Coach Development
Mentoring
TNA
PDP
Self Reflection
CPD
Coach Observations
Reward
Gifts – reduced
membership / flowers
/
Free kit (non
essencial0
Nomination for a
volunteer awared –
Saltire awards / NGB
award /Sportscotland
award
Volunteer night out
Thank you
letters/cards
Coach Support
1 to 1 meetings
Having a key contact
Regular check ins
Provision/Payment of
training course /CPD
Travel expenses
Provison of kit or
equipment
Support
Recognition Reward
Develop
Coach
Retention
Reward & Recognise
Develop & Support
Recruit
The System
Supporting Coaches Slide 32
Retention
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sportscotland
Help for Clubs website: www.helpforclubs.org.uk Sports Coach UK: http://www.sportscoachuk.org/
Direct link to copy of resources used: http://www.sportscoachuk.org/coachmanagement
Resources
Supporting Coaches Slide 34
By the end of the workshop, delegates will be able to:
• identify methods and good practice to recruit coaches
• recognise the importance of developing & supporting coaches and explore the tools to use
• appreciate how reward & recognition can help retain coaches
• appreciate how successful coach support can help retain coaches
Workshop Outcomes
Supporting Coaches Slide 35