Support Services for Students Ms Lidia Nemitschenko Head International Student Support Unit.

Support Services for Support Services for StudentsStudents

Ms Lidia Nemitschenko

Head International Student Support Unit

SUPPORT SERVICES FOR STUDENTSSUPPORT SERVICES FOR STUDENTS

Help students achieve their educational

and personal goals through the provision

of academic, counselling, IT,administrative

and welfare services.

Wide range of support services on Wide range of support services on campus:campus:• International Student Support Unit

(ISSU)

• University Counselling Service (UCS)

• Learning Centre

• Student Centre

• International Office

Wide range of support services on Wide range of support services on campus:campus:• Accommodation Service• Careers Centre & Casual Employment

Service• Child Care Information• Disability Services• Financial Assistance• University Health Service

University Counselling Service & ISSUUniversity Counselling Service & ISSU

An opportunity to • Gain greater self-awareness• Learn to cope more efficiently with the problem

at hand• Discuss any study, social or personal issues

causing concern• Explore options with professional staff• Free and confidential individual counselling

University Counselling Service & ISSUUniversity Counselling Service & ISSU

Counselling is:

• Free

• Confidential

• Non-judgmental

• Helpful

UCS and ISSUUCS and ISSU

Academic Problems• Lack of motivation• Exam anxiety• Doubts about course choice or

continuation• Special Consideration• Organisation; time management• Liaison with academic staff

UCS and ISSUUCS and ISSU

• Anxieties• Depression• Self-esteem• Substance abuse• Eating disorders• Pressures of

university life• Transition to Uni

• Suicidal thoughts/feelings

• Sexual identity• Grief/bereavement

issues• Traumatic

experiences• Physical or sexual

abuse

UCS and ISSUUCS and ISSU

• Relationship difficulties

• Divorce issues

• Feelings of social isolation

• Family problems

• Lack of friends

• Lack of social skills

• Harassment

International Student Support UnitInternational Student Support Unit• Specifically for international students• Available to students and accompanying family

members• ISSU Counsellors provide a range of support

services including individual counselling• ISSU Counsellors have expertise in cross-

cultural issues• ISSU Counsellors have experience in working

with students from a wide range of cultural and language backgrounds

Disability ServicesDisability Services

• Support for students with disabilities

• Medical, physical, psychiatric, learning disabilities, hearing, vision

• Staff work with administration and academic departments to meet student needs

• Students register to receive services

Disability ServicesDisability Services

• Services after registration can include:

• Peer Note-taking Services

• Library assistance)

• Access to assistive technology

• Resting rooms

• Adjustment to exam procedures

Accommodation ServiceAccommodation Service

• Assists students to find off-campus accommodation

• Maintains an extensive database of properties

• Students access database by using SID

• Office open between 10.00-4.00pm daily

Casual Employment ServiceCasual Employment Service• Assists degree students to find work to

support their continuing study• Includes degree-related work eg

– accounts,computing,education, legal, social work, tutoring

– some on campus jobs – Hospitality,retail, office work, child

care etc

Casual Employment ServiceCasual Employment Service• Job listings accessed via MyUni, current

SID and registration required

• Drop-in CV and cover letter checking service

• Information and referrals in case of difficulties

Child Care Information OfficerChild Care Information Officer• For students and staff of the University

who are parents• Information about :• Long Day Care Centres• Occasional Day Care Centres, Before

and After School Care, Vacation Care, Family Day Care, Schools, Evening Care

Financial Assistance OfficeFinancial Assistance Office• Loans to assist students who experience

financial difficulties• For help in emergencies; to supplement

other income• Available to enrolled undergraduate and

postgraduate students• Loans are repayable (usually within one

year)

Learning CentreLearning Centre

Learning Centre contact details:

Level 7, Education Building

Manning Rd

Phone: 9351 3853

Fax: 9351 4865

Email: [email protected]

Website: http://www.usyd.edu.au/lc

Learning CentreLearning Centre

Learning Centre Activities

Assists students to develop academic skills necessary for successful study

Learning CentreLearning CentreServices include:• Faculty program workshops to suit specific

demands of particular degree courses• Individual learning program• Central workshop program - study skills,

academic reading and writing, oral communication, examination skills, postgraduate research writing skills

Learning CentreLearning Centre

What we don’t do:• Full-time intensive English language

courses

• Editing/proof-reading

• Advice on course content

The University Health ServiceThe University Health Service

• A general practitioner service and emergency medical care to University community

• Consultations by appointment or on a walk-in basis

• Both male and female doctors• Bills Medicare and OSHC Worldcare directly

for most consultations• Bring your Medicare Card or OSHC Card

Careers CentreCareers Centre• Assists current students and recent graduates• CV checking service-within 24 hours• Workshops: Writing Successful CVs,Writing

Application forms,Understanding Interviews, Assessment Centre Experience, Decision-Making

• One-to one advice• Vocational Guidance Assessment

Student CentreStudent Centre• Student Centre Enquiry Counter• Student Records• Undergraduate Admissions • Examinations• Exclusions• Timetabling• HECS and Local Fee administration• Graduations

Student ServicesStudent Services

UCS and ISSU Opening Hours:Monday to Friday 9am to 5pm

Appointments outside these times by prior arrangement.

Emergency contact through Campus Security on 9351 3333 or free call 1800 063 487

UCS and ISSUUCS and ISSUContact details:UCS:Level 7, Education Building 9351 2228ISSU:Level 1, Services Buildling9351 4749Moving in October to Jane Foss Russell Building

Services for StudentsServices for Students

Website for Student Services

www.usyd.edu.au/stuserv