LIMITLESS POTENTIAL | LIMITLESS OPPORTUNITIES | LIMITLESS IMPACT LIMITLESS POTENTIAL | LIMITLESS OPPORTUNITIES | LIMITLESS IMPACT LIMITLESS POTENTIAL | LIMITLESS OPPORTUNITIES | LIMITLESS IMPACT Copyright University of Reading SUPPORT CENTRE ARRANGEMENTS Prof Gavin Brooks, Andrea Cheshire, David Wallace February 2016 1 SAS/ E&F
19
Embed
SUPPORT CENTRE ARRANGEMENTS...Support Centres- 1. port of call • Module selection/ advice • Withdrawal/ suspension • Programme transfers • ECFs • Pastoral support • Signposting
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Support Centres- 1. port of call• Module selection/ advice• Withdrawal/ suspension• Programme transfers• ECFs• Pastoral support• Signposting to central support• Timetabling enquiries• Placement support• Any other general, programme specific or
How do I access support as an academic member of staff?
School level service provision and quality of delivery• Overall service priorities• Ways of working• Major school issues
Programme suite/ area service provision and quality of delivery• End to end Support of assessment process• Devolved administration of students from enrolment through to
graduation
Named person for each programme• Day to day support/ operations for a programme or a number of
programmes
Student advice and support provision and quality of delivery• Responsible for end to end enquiry and advice process• Planning, coordinating student communication• Developing/ deliv.enhancement activities, e.g. induction, enhancement week
First port of call for student and staff on student matters (welfare, engagement, advice)
Providing business continuity and service quality in transition period
Where possible staff will be matched to posts. Assignment to programmes will take current expertise into account
Priority will be on harmonising key processes for August/ 1st term and identifying ways of working for processes that are not on immediate priority list
Develop a migration and staff training/ induction plan for moving into positions on 1 August
Develop a communication plan for students and staff
Programme Manager in place Resource for process review facilitation and RISIS
development requested
PAS T+L Ops Steering Group to meet monthly Communication on progress in line with steering group meetings
Each process review will involve an SDTL and student rep. They will be tasked to validate process proposal with relevant communities
• Project manager in place - 8 Feb • Consultant appointments immediately afterwards with
target date for appointment -7 March• The programme will be developed but with the constraint of
completion of 31st July 2016 it is envisaged that:
Design must be complete and approved by Mid April for tendering and mobilisation of the Contractors by the end of May.
Long lead items (e.g. furniture pods) will need to be identified early and maybe procured before having tenders returned and before final cost is known.
• Overlapping projects around academic and support staff moves may complicate delivery
• Detailed staff information will not be available until late in the project
• This is a very challenging programme, and whilst we will work hard to achieve it, the safety of occupants and operatives must remain paramount, and working in existing buildings always brings surprises. It will therefore be necessary to put robust contingency arrangements in place for start of term in the event that some of this proves undeliverable.