Supply of Water - UN ESCAP Bangladesh_Khan.pdf · Balu River Sitalakhya River Buriganga River Moghul Period: 10 sq. km British Period: 22 sq. km Pakistan Period: 50 sq. km Bangladesh

Supply of Water

Disposal of Sewerage

Storm Water Drainage

Dhaka WASA, an autonomous body,

started its journey with the mandate to

effect (EP Ordinance No. XIX, 1963)

Bangladesh Period

Dhaleswari River

Tongi Khal Turag River

Balu River

Sitalakhya River

Buriganga River

Moghul Period: 10 sq. km

British Period: 22 sq. km

Pakistan Period: 50 sq. km

Bangladesh Period (Present):

Dhaka East and West: 260 sq. km

DND Area: 57 sq. km

Narayanganj: 33 sq. km

Pakistan Period

British Period

Moghul Period

Dhaka Year 2025

Year Popn

(Million)

Area

(SqKm)

1991 7.3 250

2005 10.0 481

2010 12.2 587

2015 14.9 717

2025 21.6 1000

Unplanned City Development & Informal

Development

Switching to Surface Water from Under

Ground Water

Large Investment Funding Revenue

Earnings

Demography of Dhaka City

Pollution of Surrounding Rivers

Total Population : 3 Million

Existing Ppn Coverage : 1.7 Million

Informal/no connection : 1.3 Million

Informal

Connection

43%

Existing

Connection

40%

Formal

connection (yr

2012)

17%

Status of Water Connection in LIC

0

10

20

30

40

50

60

70

80

90

100

Prior Dec 2012

Dec 2012 onwards

87 78

13 22

Surface Water Ground Water

Supply of surface water has increased by 09% by the introduction of a new treatment unit at SWTP

22% water is now supplied from surface sources

significantly reduces the pressure on ground water

Name of Project Water Prodn

(MLD)

Investment

(M. US$)

Saidabad Phase III 450 500

Padma-Jashsaldia 450 450

Gandharbpur 500 700

Total 1,400 1,650

Area : Dhaka & N’ngonj City With Peripherals

Currently Served : Dhaka & Narayangonj City

Population : 12.5 Million

Water Supply Description

Total Coverage (Population) About 100 %

Demand Quantity 2,250 MLD

Production Capacity 2,420 MLD

Deep Tube Well 672 Nos.

Surface Water Treat. Plant 04 Nos.

Length of Water Line 3,036 Km

Registered Consumer 320,773 Nos.

Public Standpipes 1,643 Nos.

VII

II

III

IV V

N. Gonj

X

IX

VIII

VI

I

Transparency, Accountability & Chain

of command

Mind Setup Change

Institutional Reform for Capacity

Building

Cost Effective Management

Customer Service Excellence

Sustainability of Utility Organization

Large Investment

Access of Water to the Poor People

Shifting UG Water To Surface Water

To Make Dhaka WASA Profitable

Traditional Mind Setup

Bureaucracy

Lack of Transparency

Trade Union

Vested Interest

Increase of Water Production

Achievements

Reduction of NRW

Call Center “WASA Link-16162”

Improvement of Operating Ratio

Real Time, On-Line Billing System

Improvement of Billing & Collection

CBA – Mgt. Improved Relationship

Paperless e-Bill payment

Optimization of workforce

Networking Home & Abroad

Improvement of Chain of Command

Water & Sanitation Facility in LIC

GIS Based Management Info. System

..............Achievements

Sensitization of City Dwellers

Declaration of UN 2010

Opening Water Point

for Informal

Settlement

Opening DTW for

Informal Settlements

Full Computerized Billing System

Easy & Authenticate Bill Payment Sys.

Monthly Billing In Time

Bills Sent Out – More Than 99%

Revenue Collection – More Than 95%

Water Supply 24 x 7

Improved Quality Testing Procedure

Operating Ratio 0.66

SL Subject Area Performance

of 2008

Benchmark

Standard

Achievements Dhaka WASA

(Fin. Year)

2010-‘11 2011-‘12 2012-‘13

1 NRW 40.38 25.00 33.07 29.57 26.66

2 Bills Sent Out 93.00 99.50 97.56 98.86 99.00

3 Revenue Collection 64.50 95.00 94.96 93.36 95.00

4 Debt Age / Receivable 14.58 3.00 7.54 5.78 5.46

5 Manpower 16.20 12.00 9.11 8.86 9.16

6 Operating Ratio 0.90 0.65 0.78 0.66 0.66