Supplier User Manual For e-Tendering System (eTS) The Lok Sin Tong Benevolent Society, Kowloon Version 1.1
Supplier User Manual
For e-Tendering System (eTS)
The Lok Sin Tong Benevolent Society, Kowloon
Version 1.1
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Document Change Record
Version No.
Description of Change Sections Amended
Changed by Date
1.0 First Release ALL Samuel Chan 28 October 2019
1.1 Added point out ALL Samuel Chan 19 March 2020
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Table of Contents
1 System Requirements 4
2 New Registration 5
2.1 Create New Account 5
2.2 Submit Application Form for Approval 9
3 Account Management 11
3.1 Create/Disable Sub-Accounts 11
3.2 Activate Sub-Account 12
3.3 Change Account Details 15
3.4 Change Password 16
3.5 Forgot / Reset Password 17
4 Change Company Information 20
5 RFQ / RFP 21
6 RFQ / RFP Documents 22
6.1 EOI / Letter of Undertaking 22
6.2 Briefing/Site Visit Registration 23
6.3 Inspection of Reference Document 25
6.4 RFQ /RFP Documents 27
6.5 Revision/Addendum 28
7 RFQ / RFP Query 29
7.1 Raise Query 29
7.2 View Response to Query 30
8 RFQ / RFP Submission 31
8.1 Private Digital Certificate 31
8.1.1 Apply Private Digital Certificate 31
8.1.2 Re-apply Private Digital Certificate 33
8.2 Submission 35
8.3 Decline RFQ / RFP 37
9 Change of Submitted Proposal 38
9.1 Supplement 38
9.2 Supersede 40
9.3 Withdraw 42
10 Clarification 44
11 Letter of Notification 46
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1 System Requirements
https://loksintong.e-tendering.com/
Operating Systems:
Windows 7 (SP1 or above), 8, 8.1, 10
MacOS X 10.14
Internet Browser:
Internet Explorer 11
Google Chrome (Latest Version)
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2 New Registration
2.1 Create New Account
Upon receipt of the invitation email, login to https://loksintong.e-tendering.com/
Click “Supplier”
Click “Click here to on-line registration”
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Read the “Acceptance of Terms of Use” carefully
Click “Accept”
Complete the General Information & Primary Contact sections
Note: Primary Contact information will be used for Principal Account
Click “Next”
An email with account User ID (Principal & Sub-Accounts) is sent to the registered email address
Click “Next”
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Enter the verification code from the verification email and press “Next” to continue.
Enter New Password for the Principal Account twice
Click “Submit”
Click “Login”
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2.2 Submit Application Form for Approval
Login to eTS
Select “Application Form” from Menu
Click “Edit” to complete the Application Form
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Upon completion of Application Form, click “Submit for review”
Read and agree the “Acknowledgement”
Click “Submit for Review”
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3 Account Management
3.1 Create/Disable Sub-Accounts
Login to eTS with Principal Account
Select “Setting” > “Change User Information” from Menu
Enter details for any of the Sub-Accounts and Check “Enable”
To disable Sub-Account, uncheck “Enable”
Click “Save”
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3.2 Activate Sub-Account
Login to https://loksintong.e-tendering.com/
Click “Supplier”
Click “Click here to Activate”
Enter User ID and Registered Email Address of the Sub-Account
Click “Next”
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Verification Code will be sent to the Registered Email Address
Enter the Verification Code
Click “Next”
Click “Next”
Enter New Password twice
Click “Submit”
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The Sub-Account is activated
Click “Login”
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3.3 Change Account Details
Login to eTS
Select “Setting” > “Change User Information” from Menu
Modify information as necessary
Click “Save”
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3.4 Change Password
Login to eTS
Select “Setting” > “Change Password” from Menu
Enter New Password twice
Click “Submit”
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3.5 Forgot / Reset Password
Login to https://loksintong.e-tendering.com/
Click “Supplier”
Click “Click here to reset the password”
Enter User ID & Registered Email Address
Click “Next”
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An email with Verification Code is sent to the Registered Email Address
Click “Next”
Input the Verification Code and click “Next”
Press “Next”
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Enter New Password twice
Click “Submit”
Press “Login”
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4 Change Company Information
Login to eTS with Principal Account
Select “Setting” > “Change Company Info” from Menu
Click “Edit” under the section where changes are necessary, and click “Submit for review” afterwards.
Read and agree the “Acknowledgement”
Click “Submit for Review”
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5 RFQ / RFP
Login to eTS
Select “Search” > “Request for Quotation” or “Request for Proposal”
Enter filtering criteria if necessary
Click “Submit”
Click “ref” to view RFQ / RFP details
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6 RFQ / RFP Documents
6.1 EOI / Letter of Undertaking
Login to eTS
View RFQ / RFP
Download “Letter of Undertaking”
Click “Submit” under Letter of Undertaking section
Upload Attachment file
Click “Submit”
Click “Resubmit” if necessary
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6.2 Briefing/Site Visit Registration
Login to eTS
View RFQ/RFP
Download Registration Form for Tender Briefing / Site Visit (If download available)
Click "Submit" button under Registration Form for Tender Briefing / Site Visit section
Upload Attachment file
Click “Submit”
Click "Submit" button near Registration Form for Tender Briefing / Site Visit section to fill web form if web
form is available
Complete the Registration Form
Click “Submit”
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Click “Resubmit” if necessary
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6.3 Inspection of Reference Document
Login to eTS
View RFQ/Tender Notice of the RFQ/Tender
Download Request for Inspection of Reference Document
Click "Submit" button under Registration Form for Request for Inspection of Reference Document section
Upload Attachment file (if applicable)
Click “Submit”
Click "Submit" button near Request for Inspection of Reference Document section to fill web form if web
form is available
Complete the Registration Form
Click “Submit”
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Click “Resubmit” if necessary
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6.4 RFQ /RFP Documents
Login to eTS
View RFQ/RFP
Download RFQ /RFP Documents under Documents section
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6.5 Revision/Addendum
Login to eTS
View RFQ / RFP
Download RFQ Revision / RFP Addendum files under Revision / Addendum section
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7 RFQ / RFP Query
7.1 Raise Query
Login to eTS
View RFQ / RFP
Click “New” under Query section
Upload query document(s)
Click “Submit”
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7.2 View Response to Query
Login to eTS
View RFQ / RFP
Download Response to RFQ / RFP Query under Response to Query section
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8 RFQ / RFP Submission
8.1 Private Digital Certificate (FOR TENDER ONLY)
8.1.1 Apply Private Digital Certificate
Login to eTS with Principal Account
View RFP
Click “Apply a Private Digital Certificate”
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Enter Password for the Certificate twice
Click “Submit”
Download Private Digital Certificate
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8.1.2 Re-apply Private Digital Certificate
Login to eTS as Principal Account
View RFP
Click “Reapply a Digital Certificate”
Enter Password for the Certificate twice
Click “Submit”
Download Private Digital Certificate
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8.2 Submission
Click “RFQ Submission” / “Tender Submission”
1. Select “New” for Submission
2. Upload Pricing Proposal and BOQ (if any)
3. Upload Technical Proposal and other required documents (if any)
4. Enter Total Contract Sum
5. Upload Private Digital Certificate and enter the password of the Certificate (for RFP only), OR Enter
user password (for RFQ only)
6. Read and agree Important Notes
7. Click “Submit”
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(Upload Digital Certificate for Tender Only)
(Input Login Password for RFQ Only)
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8.3 Decline RFQ / RFP
Please note that declination is irreversible, and it is not possible to participate in the declined RFQ / RFP
any longer.
Click “RFQ Submission” / “Tender Submission”
1. Select “Decline” for Submission
2. Select (and enter) the reason for declination
3. Upload Private Digital Certificate and enter the password of the Certificate (for RFP only), OR Enter
user password (for RFQ only)
4. Read and agree Important Notes
5. Click “Submit”
(Upload Digital Certificate for Tender Only)
(Input Login Password for RFQ Only)
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9 Change of Submitted Proposal
9.1 Supplement
It is possible to submit additional documents for RFQ / RFP submission before closing time.
Please note that both new and previous submissions will be considered valid.
Login to eTS
View RFQ / RFP
Click “RFQ Submission” / “Tender Submission”
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Select “Supplement” for Submission
Upload Pricing Proposal, and other required documents (if any)
Upload Private Digital Certificate and enter the password of the Certificate (for RFP only), OR enter user
password (for RFQ only)
Read and agree Important Notes
Click “Submit”
(Upload Digital Certificate for Tender Only)
(Input Login Password for RFQ Only)
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9.2 Supersede
It is possible to make new RFQ / RFP submission to replace the original submission before closing time.
Please note that all previous submission will be replaced by new submission.
Login to eTS
View RFQ / RFP
Click “RFQ Submission” / “Tender Submission”
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Select “Supersede” for Submission
Upload Pricing Proposal, BOQ (if any) and other required documents (if any)
Enter Total Contract Sum
Upload Private Digital Certificate and enter the password of the Certificate (for RFP only), OR enter user
password (for RFQ only)
Read and agree Important Notes
Click “Submit”
(Upload Digital Certificate for Tender Only)
(Input Login Password for RFQ Only)
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9.3 Withdraw
It is possible to withdraw from an RFQ / RFP that is previously submitted before closing time.
Please note that withdrawal is irreversible, and it is not possible to participate in the withdrawn RFQ / RFP
any longer.
Login to eTS
View RFQ / RFP
Click “RFQ Submission” / “Tender Submission”
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Select “Withdraw” for Submission
Select (and enter) the reason for withdrawal
Upload Private Digital Certificate and enter the password of the Certificate (for RFP only), OR enter user
password (for RFQ only)
Read and agree Important Notes
Click “Submit”
(Upload Digital Certificate for Tender Only)
(Input Login Password for RFQ Only)
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10 Clarification
Upon receipt of notification email requesting Clarification, login to eTS
View details of the RFQ / RFP
Download related document under Clarification Section
Click “Response to Clarification”
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Select the Clarification to respond to
Upload Response to Clarification
Upload Private Digital Certificate and enter the password of the Certificate (for RFP only), OR enter user
password (for RFQ only)
Click “Submit”
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11 Letter of Notification
Login to eTS
View RFQ/Tender Notice of the RFQ/Tender
Download related document under Letter of Notification section
Click “Return of Signed LON”
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Upload Return of Signed LON
Upload Private Digital Certificate and enter the password of the Certificate (for RFP only), OR enter user
password (for RFQ only)
Click “Submit”
(Upload Digital Certificate for Tender Only)
(Input Login Password for RFQ Only)