Supplier Manual Document: LH_001 Page: 0 / 13 Quality Issue date: 30.04.2018 Status: V0.3 Revision Date Site Reason for change / Comment V0.0 01/07/2013 1-13 Creation of supplier manual V0.1 24/02/2014 11 Change under 5th escalation stage 24/07/2014 8 Change of responsibility under III 7 13/11/2014 4 Adjustment of the wording under II 13/11/2014 5 Addition under II, Obligations of sub-suppliers V0.2 31.03.2017 2 Adjustment name IATF 16949 31.03.2017 5 Adjustment special characteristics BM S,Z,F 31.03.2017 11 Addition under 5. Escalation stages “with the supplier voted costs” 31.03.2017 10 Adjustment supplier assessment LK_C, supplier assessment LK_D removed 31.03.2017 A. Shift the design FMEA supplier from stage 2 to stage 3.1 at the supplier manual roadmap V0.3 30.04.2018 4 Adjustment of the wording under II 30.04.2018 5 archiving periods for BM S & BM Z least 15 years 30.04.2018 7 Adjustment of the wording under III 3. 7 Adjustment of the wording under III 6. 9 Addition under IV 2. Create table, MR from SCB and 8D from supplier 10 Adjustment of the wording under IV 3. Created: Checked: System release: 30.04.2018 signed Robert Baß 30.04.2018 signed Roland Detert See manual signature Date Signature Signature Date Signature Signature Date Signature Signature Issue date:31.03.2017 Print date: 17.05.2018 ZQM R.Bass -2494 The latest version of this supplier manual is available via the computer system! Its printed format serves only as information!
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Supplier
Manual
Document:
LH_001
Page:
0 / 13
Quality Issue date: 30.04.2018
Status: V0.3
Revision Date Site Reason for change / Comment
V0.0 01/07/2013 1-13 Creation of supplier manual
V0.1 24/02/2014 11 Change under 5th escalation stage
24/07/2014 8 Change of responsibility under III 7
13/11/2014 4 Adjustment of the wording under II
13/11/2014 5 Addition under II, Obligations of sub-suppliers
V0.2 31.03.2017 2 Adjustment name IATF 16949
31.03.2017 5 Adjustment special characteristics BM S,Z,F
31.03.2017 11 Addition under 5. Escalation stages “with the supplier voted
The supplier completes a feedback form and thereby demonstrates the degree of maturity of his QM
system.
Level of performance > 91%
2Initial audit
(QM system)
For suppliers without ISO/TS 16949 certification a QM system audit to VDA Band 6 (potential analysis)
is carried out by SCB.
ISO 9001 with "A" classification QM system audit
3Product
realisation
The supplier carries out a feasibility analysis including risk assessment. The new entry is incorporated
into the supplier's project management system and an advanced product quality planning plan (APQP)
is drawn up.
Confirmation of process-reliable manufacture of the product
to the required quality, quantity and date.
4 K-FMEAFor in-house developments by SCB the design FMEA is carried out by SCB. Design FMEA
26Supplier
assessment
SCB carries out a supplier assessment based on the data existing at SCB. The minimum fulfilment level is a classification of LK_A or
LK_B
5 K-FMEA
If the supplier holds the responsibility for product development, he must carry out the design FMEA.
The supplier must plan actions, carry them out and check the effectiveness of these for all points
established to have a high risk potential. Critical points must be incorporated into the production
steering plan
K-FMEA with risk priority (RPZ) assessment and proven,
appropriately effective measures.
31 QSVProduct-specific requirements, in addition to the requirements from this manual. Agree QSV with supplier if necessary.
6 P-FMEASCB draws up a process FMEA on the internal SCB processes. Process FMEA
7 P-FMEAThe supplier draws up a process FMEA on the whole of the process chain from goods receiving to
goods despatch.
Process FMEA
Gate
3.212
Inspection &
measuring
equipment
The supplier draws up a list of all inspection & measuring equipment necessary for the production
process and incorporates this into the measuring equipment monitoring system.
List of inspection & measuring equipment including
measuring equipment monitoring system.
8 K/P-FMEAAll points with a risk potential are eliminated through appropriately effective actions. FMEA without high risk points.
9 K/P-FMEAThe supplier has eliminated all points with an appropriate risk potential through effective actions. FMEA without high risk points.
11 PLPThe supplier draws up a production control plan (PLP) on his planned processes, methods and aids. It
is essential to incorporate special features and risk points from the FMEA into the PLP.
PLP with special features.
13
Inspection &
measuring
equipment
The supplier must provide verification of the calibration accuracy of the measuring equipment used. Verification of measuring equipment calibration accuracy
15Part handling
approval
A handling approval procedure is carried out on the process chain at SCB together with the supplier. Acceptance protocol.
16
Acceptance of
production
process
The supplier independently carries out a process audit for his production process in accordance with
VDA Volume 6 Part 3 before issuing the initial sample documents to SCB.
Process audit result > 91% degree of performance
17
Acceptance of
production
process by SCB
SCB carries out a process audit at the supplier based on VDA Volume 6 Part 3. Process audit result > 91% degree of performance
18 Emergency plansThe supplier draws up emergency plans by the time of submission of the initial samples and updates
these at least once a year.
Emergency plans
19 PPFDemanded by SCB for new parts and technical changes. Initial sample inspection report (EMPB) with delivery date
20 PPFThe supplier carries out initial sampling to VDA Volume 2 and provides this to SCB together with the
initial samples.
EMPB with initial samples
21 PPFThe responsible QW issues approval for the initial samples presented for initial sample inspection.
Archiving of the approval documents at SCB.
Return the signed EMPB to the customer.
23Temporary
process capability
The supplier must provide proof of a temporary process capability of Ppk >2.00 for critical and special
features. If this value is not achieved, a 100% inspection must be carried out until the capability has
been re-established through appropriate measures.
Proof of short-term process capability.
10Product
realisation
All the points detailed in the risk analysis under Gate 2 must be minimised. Evidence of process-capable manufacture and minimisation
of risks.
14 AdherenceThe supplier must plan and realise a forward-looking and preventive maintenance system. Maintenance plan, repair plan
24Long-term process
capability
The supplier must provide proof of a long-term process capability of Cpk >1.33 for critical and special
features. If this value is not achieved, a 100% inspection must be carried out until the capability has
been re-established through appropriate measures.
Proof of long-term process capability with the EMPB.
30
0 km & parts
damaged in the
field
The supplier must introduce a claims management systems for both 0 km and parts damaged in the
field. The supplier must show evidence within 24 hours of temporary corrective measures for ensuring
fault-free subsequent deliveries to SCB by means of an 8D report. A completed 8D report must be
submitted to SCB after 10 working days at the latest.
8D report with short-term measures for customer protection
within 24 hours and completed 8D report after 10 working
days.
22 PPFThe supplier carries out a changes to samples and provides these to SCB, possibly together with the
initial samples.
EMPB changes
possibly with initial samples
32 PPFThe responsible QW issues approval for the changes to samples. Archiving of the approval documents
at SCB.
Return the signed EMPB to the customer.
25 Product audit
The supplier must draw up an annual product audit plan, determine targets and evaluate the results of
the audit carried out. Where the targets are not achieved, fault analyses must be carried out and
appropriate corrective measures introduced.
Annual audit plan including the results of audits and
assessment of target achievement and continuous
improvement.
27Supplier
assessment
SCB carries out a supplier assessment at regular intervals based on data relevant to an assessment
and data from eBSC. The result is communicated to the supplier. The result leads to an appropriate
classification at SCB.
eBSC supplier assessment and classification into the
relevant supplier category, LK_A, LK_B, LK_C.
28 Re-qualificationThe supplier carries out an annual re-qualification process for a minimum of all special features to VDA
Volume 2 (similar to the PPF reporting form).
This must be provided when requested by SCB.
29 Special releases
Where there are deviations in the specification of the product or service or variations from the
approved production process, the supplier must obtain written approval in the form of a special release
from SCB before commencing delivery of the products.
Send fully completed special release form to SCB for
release.
SCB Requirements to be met by SCB!
Supplier Requirements to be met by the supplier!
Requiring verificationRequiring verification means documented, approved and archived!