Go to bbb.org/connecticut Questions, call Jackie at 860.740.4500 x 123 Superior Customer SERVICE AWARD AWARD The winning company will receive a plaque to showcase their hard work and dedication to customer service, and will be recognized at the BBB Awards Banquet & Annual Meeting. Recognizes the business’ dedication to ethics in customer service. Demonstrates the business’ recognition of the importance of ethics in dealing with customer complaints. 1 2 3 4 HOW TO ENTER Businesses must submit a Word document, not to exceed 1,000 words, reasons why their business should be considered for this award. Included in this document should be the following: Training Information regarding continuous training of employees with regard to customer service. Policy Information included in their Customer Service Policy highlights ethics in customer service. Complaints information on how the business deals with consumer complaints. Testimonials Company should attach at least from customers regarding outstanding customer service and contact information for those customers.