Super Meeting Final Presentation

A L I G N M E N T T R U M P S O U T P U T: T H E I M P O R TA N C E O F A D D R E S S I N G C O N T E N T, E M O T I O N , & E X P E C TAT I O N S

A S T U D Y O N M A N A G I N G S T R E S S I N T E A M M E E T I N G S

TA R A , M A R I A , L A W R E N C E D . C O M P R E S S , D . S C H O O L , S TA N F O R D U N I V E R S I T Y, S P R I N G 2 0 1 5

S T R E S S O R : W A S T I N G T I M E D U R I N G T E A M M E E T I N G S

I D O N ’ T N E E D

JEREMY, AN EARLY EMPLOYEE AT A

RAPIDLY GROWING STARTUP IN SF, NEEDS TO FEEL LIKE HIS TIME

IS BEING VALUED DURING TEAM

MEETINGS SO THAT HE CAN STAY FOCUSED, PRODUCTIVE, AND EFFICIENT EVERY

MINUTE HE IS THERE.

I D O N ’ T N E E D T O B E H E R E

T H E S E G U Y S A R E N ’ T

P R E PA R E D

L E T ’ S H AV E T H I S U N N E C E S S A R Y S I D E

C O N V E R S AT I O N

S M A L L E S T B E H AV I O R T O M E A S U R E : G R O U P A W A R E N E S S O F T I M E

W E S C H E D U L E D T H I S F O R A N H O U R , B U T T O D AY

L E T ’ S A C C O M P L I S H T H I S I N 4 5 M I N S !

HOW MIGHT WE

E S TA B L I S H A S E N S E O F U R G E N C Y B E F O R E & D U R I N G T E A M M E E T I N G S

S O T H AT I N D I V I D U A L S F E E L L I K E T H E I R T I M E I S R E S P E C T E D ?

1. A N N O U N C E T H E T I M E 2. WAT C H T H E C L O C K 3. C R O W D S O U R C E T I M E

P O T E N T I A L S O L U T I O N S T O I N C E N T I V I Z E

S H O R T E R M E E T I N G S

P R O T O T Y P E 1 : 3 S I M P L E H A C K S T O B R I N G A W A R E N E S S T O T I M E S P E N T I N M E E T I N G

1 2 3

P O S I T I V E S E N S E O F U R G E N C Y

S T R E S S F U L T O S E E C L O C K

T E A M I N P U T G O O D , D I F F I C U LT T O D O

ACTUAL TIME SPENT IN MEETINGS IS MORE OR LESS

IRRELEVANT, AS LONG AS TEAM MEMBERS FEEL LIKE THEIR TIME

IS USED EFFICIENTLY.

PROTOTYPE 1 KEY LEARNING

S U P E R M E E T I N G

P R O T O T Y P E 2 :

S U P E R M E E T I N G A P P F O R C R O W D S O U R C I N G T I M E

P R O T O T Y P E 2 : S U P E R M E E T I N G A P P F O R C R O W D S O U R C I N G T I M E

T E A M L E A D E R O P E N S A P P &

C R E AT E S A M E E T I N G B Y N A M I N G I T

T E A M L E A D E R S E N D S T H I S

L I N K T O T E A M

T E A M L E A D E R I N P U T S

P E R S O N A L T I M E

P R E F E R E N C E & P R E S S E S ” V O T E ” T O

S U B M I T

P R O T O T Y P E 2 : S U P E R M E E T I N G A P P F O R C R O W D S O U R C I N G T I M E

T E A M M E M B E R O P E N S L I N K

T O T H I S S C R E E N

R E S U LT S G E T U P D AT E D I N

R E A L T I M E A S P E O P L E V O T E

2 N D L O W E S T T I M E I S

D I S P L AY E D

E A C H M E M B E R S U B M I T S T H E I R

T I M E P R E F E R E N C E

A N O N Y M O U S V I S U A L

D I S T R I B U T I O N O F T I M E S

J E R E M Y ’ S S T O R Y: S TA R T U P N O R M S B U T T H E A D S W I T H C O R P O R AT E M A N A G E R S

I ’ M I N A M E E T I N G …G C H AT M E

I H AV E 2 - 3 M E E T I N G S

E V E R Y D AY. & I H AV E N O C O N T R O L

T H E Y G O H O M E AT 5 . I G O

H O M E W H E N M Y W O R K I S

D O N E …A R O U N D 1 1

T R I A L D E S I G N : I N - D E P T H I N T E R V I E W S & F I E L D S T U D I E S O N B O T H T E A M S & I N D I V I D U A L S

5 P E R S O N S TA R T U P

T E A M

3 P E R S O N S T U D E N T

T E A M

6 P E R S O N S A L E S

D I V I S I O N

3 0 I N D I V I D U A L S

5 P E R S O N S TA R T U P

T E A M

3 P E R S O N S T U D E N T

T E A M

6 P E R S O N S A L E S

D I V I S I O N

3 0 I N D I V I D U A L S *

no SuperMeeting using SuperMeeting

* H Y P O T H E T I C A L T E A M S I T U AT I O N

2/3 of these people are having meetings every day, average meeting is 47 mins, & 44% of these meetings are going over time

U S I N G

0"

0.5"

1"

1.5"

2"

2.5"

3"

3.5"

4"

4.5"

5"

STRESSED" CALM" PREPARED" FOCUSED" EXCITED" PRODUCITVE" FRUSTRATED"

Emotional State Before Meeting

Emotional State After Meeting

0"

1"

2"

3"

4"

5"

STRESSED" CALM" PREPARED" FOCUSED" EXCITED" PRODUCITVE" FRUSTRATED"

0"

1"

2"

3"

4"

5"

STRESSED" CALM" PREPARED" FOCUSED" EXCITED" PRODUCITVE" FRUSTRATED"

T R A D I T I O N A L T E A M M E E T I N G 1.

2. 3.

4.

1 . P E O P L E G E N E R A L LY D O F E E L P R O D U C T I V E A F T E R M E E T I N G S , B U T AT A H I G H C O S T2 . W I T H S M , P E O P L E A R E M O R E S T R E S S E D I N T H E B E G , B U T T H I S C O U L D B E H E A LT H Y S T R E S S

3 . W I T H S M , T H E R E ’ S M U C H M O R E E X C I T E M E N T O V E R A L L ! YAY !

4 . W I T H S M F R U S T R AT I O N O V E R A L L I S L O W B O T H I N T H E B E G I N N I N G A N D E N D O F T H E M E E T I N G

no way. these results are too good to be true!

but are they?

1 2 O U T O F T H E 1 4 P E O P L E I N T E A M S S P O K E S O L E LY A B O U T E M O T I O N A L S TAT E & A L I G N M E N T

S I M P L E !I WA S S T R E S S E D WA L K I N G I N B E C A U S E I H A D A L O T T O D O , A N D

L E A R N I N G T H AT E V E R Y O N E E L S E WA S O N T H E S A M E PA G E F E LT S O

G O O D

J U S T H AV I N G A T E A M L E A D E R

H E L P E D S O M U C H

H E L P E D A L I G N O U R P S Y C H O L O G I C A L

S TAT E

S E T T I N G E X P E C TAT I O N S

“ T I M E ” WA S A B O U T M O R E T H A N J U S T

T I M E

K E Y T O S T R E S S M A N A G E M E N T A R O U N D T E A M M E E T I N G S : A L I G N M E N T

S H O R T E N M E E T I N G T I M E

C R E AT E S E N S E O F U R G E N C Y T O

E L I M I N AT E T I M E WA S TA G E

A L I G N M E M B E R S O N E X P E C TAT I O N S

F O R C O N T E N T, E M O T I O N A L S TAT E ,

& D U R AT I O N

A L I G N M E N T I S M O R E I M P O R TA N T T H A N E F F I C I E N C Y

L E A R N I N G : U S E R S U S E D T H E C R O W D S O U R C E D G O A L A S A N E M O T I O N A L S I G N A L

N E X T S T E P S : T E S T I N G A L I G N M E N T E X P L I C I T LY & C O N T I N U O U S U S E / F E E D B A C K

G I V I N G M O R E F E E D B A C K O N

T I M E , T I M E L O G , H I S T O R Y O F

T E A M M E E T I N G S , E T C

E X P E C T E D T I M E = P S Y C H O L O G I C A L

S TAT E + M E E T I N G C O N T E N T +

P E R S O N A L W O R K R AT E

http://tiny.cc/supermeetingdemo

and just for fun…

THANK YOU!