Sun Journal Business to Business Trade Show 2010

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• Albin, Randall, & Bennett, CPAs

• Androscoggin Savings Bank

• Auburn Business Development Corporation

• Bangor Savings Bank

• Camden National Bank

• Community Credit Union

• Downeast Energy

• Five County Credit Union

• Hilton Garden Inn Auburn Riverwatch

• Lewiston Development Corporation

• Maine Turnpike Authority

• Mechanics Savings Bank

• Northeast Bank

• SERVPRO of Lewiston-Auburn

• TD Bank

• Verizon Wireless

Advertising Supplement to the Sun Journal, Lewiston, Maine, Sunday, June 6, 20102 2010 B2B Tradeshow

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June 10, 2010 Don’t miss the 15th annual Business to Business Trade ShowAndroscoggin Bank Colisee, Lewiston from 9:30 a.m. to 5:30 p.m.

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• Downeast Energy






• Northeast Bank


• TD Bank


We are approaching two major milestones in the history of the Lewiston-

Auburn Economic Growth Council. The first, and most immediate, is this year’s Androscoggin Business to Business Trade Show, which marks the 15th consecutive year we’ve hosted the show.

The show has grown in size and stature, from its initial roots as a showcase for a handful of local manufacturers, to the state’s largest one-day business show. We’ve also evolved at different venues over the years, ranging from the Bates Mill Complex and the Merrill Gym, to the Bates College Grey Athletic Building and, finally, to the show’s home today at the Androscoggin Bank Colisee.

Naturally, we’ve tinkered with the show over the years. For example,

for years, we offered numerous seminars geared toward small businesses. Experts presented hands-on information about branding, business financing, and technology. One year, we hosted a wine-tasting seminar. We’ve held panel discussions, and one-on-one sessions with government contract procurement specialists.

The event was piggy-backed with the Governor’s Conference on Small Business one year, and – one year we’d like to forget – even paired with a job fair. (Note to self: stick to one major event at a time.)

We’ve had memorable keynote speakers as well. We’ve had CEOs (former People’s Bank President Bill Ryan, Maine & Company CEO Matt Jacobson, and former Fairpoint CEO Gene Johnson), energy experts (Robert Gardiner of

I n d e p e n d e n c e W i n d ) , a n d MAINEiacs officials (Matt McKnight and Don MacAdam).

This year, we’re focusing our attention on “Launching a New Decade.” What do we mean by that? We want to provide a way for people to tap into the relentless optimism, creativity, and resourcefulness of the Androscoggin County business community. We want this decade to be marked by reaping new ideas out of necessity. In a word, we want to harness the ingenuity that is the hallmark of Maine, and in particular, Lewiston-Auburn.

One key element about the show has never changed through the years, whether bear market or bull market, economic expansion or The Great Recession: it has always

been about making connections. We try to make the show as ef fec tive, comfor table, and productive as possible to allow for people to engage in business.

For example, we provide a networking breakfast at Bates College to start the day, and a networking After Hours to end it. We offer a quiet place to check e-mails, a meeting room for one-on-one meetings, Wi-Fi Internet connections, lunch offerings – even a place to unwind with a free massage.

There is one aspect of our show we can’t entirely take credit for, however: that’s the energy of the show itself. The source of that energy is hard to quantify. In large part, however, it originates from the enthusiasm of our exhibitors, our sponsors, and partners. It emanates from the talent and passion of our B to B Planning Committee. It is transferred by the creativity and dedication of ad designers at Encompass Marketing and T.H. Creations. It flows from the collective ef forts of the Androscoggin County Chamber of Commerce, the city of Lewiston, and city of Auburn. It builds upon the power of our generous sponsors and their resources, commitment, and support.

Finally, it culminates with our numerous attendees, who look forward to the show, and come

energized to learn new things, exchange ideas, trade leads, and conduct business. In the end, the show is a very powerful venue for business.

I mentioned two milestones in my opening paragraph. The other is the 30th anniversary of the Lewiston-Auburn Economic Growth Council, the organizer of the show. Next year will mark 30 years that the organization was f irst created as a way to eliminate competition between the two cities, attract business to the area, and to provide an organized response to economic development requests for the Lewiston-Auburn community.

In many ways, the analogy of the show relates to the model of the Growth Council. By providing technical assistance, site location assistance, gap financing, and marketing suppor t to client companies wishing to relocate or expand in L-A, the Growth Council provides an important connection to o u r co m m u n i t y ’s m a ny resources. Much of what we do helps businesses and individuals connect: to capital, space, and other resources.

By offering these services, we help grow the tax base, create jobs, and serve as a catalyst for community investment. In essence, we plug businesses into the community however and whenever we can.

Without a v ibrant business environment, dedicated business people, and available resources, there would be no Growth Council. And there would be no trade show.

So, here’s to 15 more years of energy and excitement from businesses connec ting with businesses at the show, and 30 more years of businesses needing to tap into the energy that we are so fortunate to have here in Androscoggin County.

Enjoy the show!

Lucien B. GosselinPresident

Advertising Supplement to the Sun Journal, Lewiston, Maine, Sunday, June 6, 2010 2010 B2B Tradeshow 3

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2010 Business to Business Trade Show exhibitor profilesAbsolute Marketing & Design, 530, Lisa Schulz, CEO, Lewiston, 400-9324. We deliver! Sales, marketing, and promotional products that will enhance your image, grow sales and satisfy all of your marketing needs. Visit us at www.absolutemad.com

Acadia Business Advisors, LLC, 410 & 411, Bruce Wildes, President, Cumberland, 829-6222. Acadia – www.acadiabiz.com – is a franchise an d b usiness d eve l o p m ent company. We work with buyers as well as companies looking to grow through franchising or similar channels. Visit www.lillysgourmetpasta.com and www.signal88.com at the show.

Affordable Exhibit Displays, 509, Gary Letourneau, Owner, Lewiston, 782-6175. We provide businesses with quality trade show products and accessories including table tops, full-size displays, banner stands, digital graphics, directors chairs and tables, and more . . .

Aging Worker Initiative, 431, Maggie Wishneau, Project Director, Por tland, 780 -5469. Funded

through the U.S. Department of Labor, we promote best practices among employers in recruiting/retaining older workers and connect experienced workers with employers in Maine’s high-growth industries. In addition, older workers are offered education and training opportunities.

Albin, Randall & Bennett, CPA’s, 406, Jason C. Leblanc, Director, Portland, 772-1981. With offices in Portland and Lewiston, we provide tax, accounting, and management and information technology consulting services throughout New England.

Alliance Press, 705, Cynthia Lamoreau, Sales Representative, Brunswick, 800 -356 -8850. A statewide printer with regional focus, producing single- to full-color offset printed materials. We’re big enough to get the job done, yet small enough to give you the personal service you deserve.

A m t r a k D o w n e a s t e r, 316 , N a t a l i e M . A l l e n , S a l e s & Marketing, Portland, 780-1000. We operate five round-trips daily

between Portland and Boston, Massachusetts. For schedules, fares, and great savings visit www.amtrakdowneaster.com or call 1-800-USA-RAIL.

Andros. County Chamber of Commerce, 304, Sue Conant, Program Coordinator, Lewiston, 783-2249. Provides and promotes business advocacy, and economic, community, and educational support and development for Androscoggin County businesses.

Androscoggin Bank, 521, Heather Bowman, Marketing Specialist, Lewiston, 376-3634. Founded in 1870, we provide f inancial services to individuals, businesses, governments, and municipalities. We serve communities throughout Central and Mid-Coast Maine.

Androscoggin Home Care & Hospice, 525, Lisa Cailler, Provider Relations Coordinator, Lewiston, 795-9403. A non-profit, Medicare-certified agency that provides skilled home care, supportive care, and hospice care for residents of Androscoggin, Franklin, Oxford, a n d n o r t h e r n Cu m b e r l a n d Counties.

Androscoggin Land Trust, 321, Jonathan LaBonte, Executive Director, Auburn, 782-2302. We

are a membership-supported c o n s e r v a t i o n o r g a n i z a t i o n dedicated to protecting the i m p o r t a n t n a t u r a l a r e a s , traditional landscape, and outdoor experience along the central Androscoggin River corridor.

Androscoggin Valley Council of Governments, 109, Dina Jackson, Economic Development Specialist, Auburn, 783-9186. We are a non-profit, quasi-governmental m e m b e r s h i p o r g a n i z a t i o n providing planning/development services to communities and businesses in Androscoggin, Franklin, and Oxford counties.

Anthoine Financial Group, 512, Wendy Levesque, Office Admin., Auburn, 689-3400. Our focus is to provide strategic solutions and dedicated service in the areas of employee benefits, insurance, and asset management / company retirement plans.

Association for Consulting Expertise, 535, Barbara Hart, Member, South Portland, 221-3489. We are a professional organization of consultants dedicated to providing the highest quality and value of services to their clients in the business community.

Atlantic Pest Solutions, 803,

B r ian C amp b e l l , M ar ke t in g Specialist, Kennebunkport, 439-7716. Family-owned since 1939, offering: certified green services, customized bed bug programs, pest control, mosquito and tick solutions and turf management. www.GOatlanticgreen.com

A u b u r n P u b l i c L i b r a r y & Lewiston Public Library, 412, Rick Speer, Librar y Director, Lewiston, 513-3119. The Auburn and Lewiston public libraries have been serving the L-A Community for over 100 years by providing resources and programs to meet the educational, recreational and cultural needs of our citizens

Auburn Savings Bank, 523, Jason Longley, Vice President, Lewiston, 782-0400. We offer a long range of financial services with a friendly personal touch that reflects its small size and its understanding of local needs.

A u s t i n A s s o c i a t e s , P. A . CPA’s, 428, Hillar y F. Eaton, Dir. of Marketing & Business Development, Auburn, 783-9111. Our commitment to service excellence benefits our clients.

Profilespage 5 ‰

We are dedicated to a policy of honest, fair, and confidential treatment.

Balanced Lifestyle, LLC, 327, Mary York, Owner, Auburn, 784-7287. We provide educational awareness to the effects of specific patterns relative to eating, living, and thinking that may be profoundly impacting the quality of health.

Bangor Savings Bank , 423, Christine Bosse, VP - Retail Manager, Lewiston, 782-2133. With more than $2.2 billion in assets, offers retail banking and investment management services to Maine consumers as well as comprehensive commercial , corporate, payroll administration, insurance, and small business banking services.

Bank of America, 531, Angela Snow, Assistant Manager, Auburn, 786-9038. Operating in all 50 states and more than 40 countries with approximately 6,000 banking centers and 18,000+ ATM’s, we are the Bank of Opportunity.

Bates College, 315, Brenda Pelletier, Asst. Director of Events, Lewiston, 786-6400. The Alonzo Garcelon Society Androscoggin Scholarship Fund. The Harward Center for Community Partnerships. Career Service Office. Come learn where campus and community connect at Bates College.

Black Bear Entertainment, 434, Peter Martin, Spokesman, Portland, 221-5830. We provide information to voters on Oxford Four Season Resort and Casino.

Bonney Staffing Center, 501, Kelly Jaeger, Branch Manager, Lewiston, 783-7000. We are proud to mark our 35th year as a Maine-owned and operated business in 2010! Consider a local firm with top-notch services for your next temporary or permanent staffing need. Call us today!

CALM HealthWorks, 328, Andi Locke Mears, Holistic Health Practitioner, Auburn, 784-7287. We are a full-service holistic wellness center dedicated to education, supporting and guiding you on your journey towards total wellness of body, mind and spirit.

Camden National Bank, 302 & 303, Ray Teixeira, Vice President, Lewiston, 344-6841. Along with its division, Union Trust, we are a full-service community bank with 37 banking offices serving coastal, western, central and eastern Maine.

Canteen Service Co., 309, Jamie Willey, Vice President, Lewiston, 784-1810. We are a provider for vending, cafeteria management, office coffee, and water filtration services to businesses in the State of Maine.

Captured Moments Photography, 325, DeeDee Grant, Owner, Leeds, 212-7978. We photograph high school seniors, families, weddings, babies/infants, children, maternity and boudoir portraits.

Cent ral M aine Communit y C o l l e g e – C o r p o r a t e & Community Services, 404, Susan Stacey, Training Coordinator, Auburn, 755-5282. Provides a variety of training programs tailored to meet specific business and community training needs. We offer a broad range of non-credit courses, programs and workshops. Potential sources of public support can be explored.

Central Maine Medical Center, 400 & 421, Kathy Becvar, Director of Annual Fund, Lewiston, 795-2947. A tertiary hospital specializing in cardiac, cancer, trauma and women’s health. CMMC offers a comprehensive range of medical and surgical specialties.

Champoux Insurance Agency, 319, Dick Alb er t , Manager, Lewiston, 783-224 6. Three generations of quality insurance coverage and personalized service for your business, personal, and financial insurance needs. Let us protect you – today!

City of Auburn, 336 & 337, Tracey Steuber, Community & Business Specialist, Auburn, 333-6600. Progressive municipality working to build a solid future for citizens and businesses. Auburn has a population of over 24,000 people, a land area of 66 square miles, and ranks 2nd lowest in crime of Maine’s 10 largest communities.

City of Lewiston, 334 & 335, Mark McComas, Deputy Director of Econ. & Comm. Dev., Lewiston, 513-3000. The Department of Economic and Community Development offers site location assistance, commercial financing, streamlined d e v e l o p m e n t r e v i e w a n d permitting process and access to state and local business assistance programs. The city has grant money available for facades and elevators in downtown buildings, and low-interest housing repair loans to homeowners city-wide who meet income guidelines and to landlords who own residential properties in targeted areas.

Clark Insurance, 107, Kerr y Peabody, Portland, 523-2253. We are one of the largest privately owned insurance agencies in Maine, offering a complete line of personal, business and life insurance, since 1931.

Coldwell Banker Millett Realty, 602, Sharon Millet t , Owner, Auburn, 782-8311. Central Maine’s #1 selling office offering residential an d co mm e rcia l b ro ke r a g e services. www.millettrealty.com

Common Ties Mental Health Services, 318, Craig Phillips, Executive Director, Lewiston, 795 - 6710. R e cover y, health and wellness from a mental health illness is our mission. With community partners, we coordinate with primary care, employment, treatment, housing, and other services.

Co m m u n i t y Cr e d i t U n i o n , 500, Jennifer Hogan, Marketing Director, Lewiston, 783-2096. We are a member-owned organization whose purpose is to serve the f inancial needs of individuals and businesses in Androscoggin County.

Core Zero Creative, Inc., 519, Tina Bryant, Creative Director, Auburn, 212-2432. We help you brand your image on the Internet. Websites that you can manage and edit, search engine optimization and marketing, and social media training.


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Subscribeto the new Monthly Events Schedule

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Experience this summerMidsummer Lakeside Concert Series

Bates Dance FestivalBates College Museum of Art

Learn morewww.bates.edu

Acadia Business Advisors, LLC.Franchise and Business Development & Optimization

www.acadiabiz.com

Visit us at booths 410 & 411!

Stop by booth #526to learn how we can help youReduce ENERGY consumption

207.388.2085

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Let Us Save You Money!!!BOOTH 418

Monday-Saturday, 10-4 � 207-333-388135 Canal St., BatesMill Complex

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Current special exhibits:

� Portraits&Voices: BrickyardRoads� RiversofImmigration:

Peoples of theAndroscoggin

Profilesfrom page 4

Profilespage 7 ‰

Ma t t h e w H o f f n e r , president of Jobg8.com, a job posting company

and marketplace service for job boards, will be the keynote speaker at the B to B Chamber Kick-off Breakfast at Bates College.

Hoffner came to Maine in 1987 after 10 years as an engineer and senior manager for Exxon Corp. In his last position at Exxon, Hoffner was the director of innovation and project development for Exxon USA.

Coming to Maine, Hoffner was one of the early employees of Wright Express Corp., where he became the senior vice president of sales and marketing for 10 years and helped guide the company t h r o u g h h i g h g r o w t h a n d eventually to a successful sale in 1995. Wright Express is one of the largest fuel credit card processors in the world and is a publicly traded company headquartered in South Portland.

After leaving Wright Express in 1997, Hoffner started Integra Associates, a sales and marketing

outsourcing company based in Westbrook. Integra grew to manage over 200 employees on multiple long-term projects throughout the U.S. In 2000, Hoffner joined two other partners to start JobsInTheUS.com, the parent company for JobsInME.com and 15 other state-specific job boards. As president and CEO of JobsInTheUS, the company grew to become the largest job board in the Northeast and was sold to the Journal Register Corp. in 2006. Hoffner stayed on as president until July 2007.

He is now the president of Jobg8.com, which was launched in the summer of 2008 and has experienced rapid growth and success with an innovative business model. The company serves clients in the U.S., Canada, the U.K., Germany and Australia. The U.S. office manages the North American market and is based in Portland.


SPC TransportService you can count on

www.spctran.com Auburn, ME 866.376.0064

SPC Transport Co, based in Auburn, Maine, is a fullservice asset and logistics based transportation company

providing door-to-door transportation services, freightoptimization and logistics management to national

shippers with coverage to all 48 U.S. States and Canada.

Cash & Carry K-cupsGreen Mountain Coffees

$41 per case ~ four 25 count boxes per case• Mix and match all flavors ~ 1 case minimum• 24 hour notice weekdays ~ 8AM to 4:30PM

800-244-8148252 Old Lisbon Road, Lewiston, ME

Voice/Video/DataCall 1-866-917-7249 or visit www.twcbc.com/ne

ERA Worden Realty

www.eraworden.com • [email protected]

Same name... Same place... Same award winning service for over 35 years.

784-0159 • 473 Center St, Auburn

for making us one of the fastest growingReal Estate Companies in Maine

. . .

Visit us atbooth #430

Go to some really cool places!www.dragonflytrips.com

Jane Grant,Your Local Vacation Consultant

Leeds, Maine

Personalized vacation consulting

and booking services

E-mail: [email protected]

Phone: 888-222-6846

Pre-Paid Legal Services, Inc.

1278 Lisbon StreetLewiston

(207)782-3514

Come see us atbooth 208!

Call, Click or Visit our Auburn Branch TodayFor All Your Business Banking Needs

223 Center St., Auburn 786-9440 mainebank.com

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P.O. Box 3543Portland, ME 04104

1-800-244-6257

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Interface is North America’s largestalternative funding source for small business

Matthew Hoffner to speak at kick-off breakfast Matthew Hoffner

The dining Commons at Bates College.Sun Journal file photo

Cornerstone Wealth Planning, 409, Mindy Davis, CFP, Auburn, 376-3139. We assist clients with financial planning, retirement planning, and investment management. Securities, financial planning, and advisory services offered through LPL Financial. Member FINRA/SIPC.

Creative Print Services, 317, Julie Mullins, Sales Service, Bangor, 947-2250. A well- established print company that can print anything from business forms and checks to promotional items and direct mailings.

Custom Window Decorators, 329, M ike Fav reau, O w ner,

Lewiston, 784-4113. We service the entire state providing a full line of window treatments, including installation. Interior decorating s e r v i c e s i n c l u d e c u s t o m furnishings, room design and layout, and color analysis.

Davis Chiropractic, 313, Michelle Davis, Practice Manager, Lewiston,

782-3330. We are a family-oriented healthcare office committed to delivering safe, natural chiropractic care. Our ser vices include chiropractic adjustments, massage therapy, nutr it ion, exercise, supplements, orthotics and more.


41 Chestnur StreetLewiston, ME 04240

783-2969

See us at booth 219

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PROTECTING HEALTH, PEOPLE & PROPERTY SINCE 1939

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Come see the Twin Cities’ newestjoint venture, Energov, at Booths 334–337!

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Profilesfrom page 5

Profilespage 8 ‰

Economic development: An overview of the local business economy

Even in light of a global r e ce s s i o n , L e w is to n –Auburn continues to benefit

from a number of new economic development and community enhancement projects. Today’s Lewiston-Auburn is a very different and more dynamic place than the Twin Cities of a decade ago.

Over the past 30 years, the state’s second largest population center has steadily transitioned from relying on textile, shoe and traditional manufacturing to robust sectors such as health care, high-precision manufacturing, distribution/logistics, financial and business services, and the creative economy.

L-A’s health care industr y is the largest in the area, as more people in L-A are employed in health care-related work than any other pursuit. Both hospitals are

renovating their emergency rooms and labs at a combined investment of $60 million. St. Mary’s Medical Center has also constructed a 20,000-square-foot satellite facility in Auburn with space for X-ray, cardiac rehabilitation, physical/occupational rehabilitation, and health screening departments, among other amenities.

A n e w C o m m u n i t y - B a s e d Outpatient Clinic for military veterans is set to open in Lewiston in 2011. The clinic will be located at 15 Challenger Drive off Alfred Plourde Parkway. In late January, Congressman Michael Michaud announced that federal funding had been approved to build the new Veterans Administration clinic in Lewiston.

The result of all this diversification helps cushion L-A against the sharp blows of the current recession.

For example, TD Bank’s new state-of-the-art call center to be located at The Auburn Mall will employ up to 500 mostly full-time workers when running at full capacity. The 60,000-square-foot facility will be LEED (Leadership in Energy and

Efficient Design)-certif ied and include several environmentally-friendly features.

According to PR Newswire, TD Bank has a 10-year lease on the property, and the price tag for the project is

Both St. Mary’s Medical Center and Central Maine Medical Center have renovation projects going on in Lewiston.Sun Journal file photos

Economicpage 9 ‰

Companies everywhere have figured out that by asserting their products are “green,”

eco-friendly and made from recyclables, consumers buy them up guilt-free.

But what on ear th do these descr iptions ac tual ly mean? What does it take to name a product green?

As a consumer or a business, l e a r n i n g t h e m e a n i n g o f “greenspeak ” is increasingly important to understand what you are buying, or in determining if what you are selling falls in any of these categories (and if not, what it would take to get there). The Federal Trade Commission has released a guide to making green claims, which offers explanations and examples of what is and isn’t fair game.

Clarity: First and foremost, tell it like it is: the clearer the better. The FTC emphasizes clarity in terms of language, type, size and the absence of contrary claims that muddle the product’s meaning.

Distinction between benefits o f p r o d u c t , p a c k a g e a n d service: The claim must clearly identify which aspect it refers to when stating the benefit.

Example: “A box of aluminum foil is labeled with the claim ‘recyclable,’ without further elaboration. Unless the type of product, surrounding language, or other context of the phrase establishes whether the claim refers to the foil or the box, the claim is deceptive if any part of either the box or the foil, other than minor, incidental components, cannot be recycled.”

Avoid overstating the benefits: I f the product doesn’t have significant environmental benefits, don’t mess with the label by manipulating the numbers.

Example: “A package is labeled, ‘50% more recycled content than before.’ The manufacturer increased the recycled content of its package from 2 percent recycled material to 3 percent recycled material. Although the claim is technically true, it is likely to convey the false impression that the advertiser has increased significantly the use of recycled material.”

Example: “An ad claims that the advertiser’s packaging creates ‘less waste than the leading national brand.’ The advertiser’s source reduction was implemented some time ago and is supported by a calculation comparing the relative

solid waste contributions of the two packages. The advertiser should be able to substantiate that the comparison remains accurate.”

D o n ’ t m a k e b r o a d environmental benefit claims: “Unqualified general claims of environmental benefit are difficult to interpret, and depending on their context, may convey a wide range of meanings to consumers. In many cases, such claims may convey that the product, package or service has specific and far-reaching environmental benefits.”

Example: “A brand name like ‘Eco-Safe’ would be deceptive if, in the context of the product so named, it leads consumers to believe that the product has environmental benefits which cannot be substantiated by the manufacturer. The claim would not be deceptive if ‘Eco-Safe’ were

followed by clear and prominent qualif ying language limiting the safety representation to a particular product attribute for which it could be substantiated, and provided that no other deceptive implications were created by the context.”

These are a few of the main points in the FTC Guide, which can be found at www.ftc.gov by searching “green guides.” A great way to make sure what you are buying is really green is to take a minute to read the label, and if the company is abiding by the FTC regulations, it should be as clear as a mountain stream.

For businesses, explore the guide and see if what you are doing, or what you could be doing, is really environmentally friendly.

Decorators Network, Inc., 802, Larry R. Morin, President, Lewiston, 784-1424. We are a full-service window treatment decorating center of fer ing es t imating, consultation and selection of top-name brand custom window coverings, service and installation for residential and commercial clients.

Discovery Toys, 215, Wendy Mitchell, Manager, Auburn, 782-8006. High-quality toys, books, games and learning tools. Home parties, gift baskets, fundraisers. Management and par t-t ime opportunities.

Downeast Energy, 320, Rob Wilkes, General Manager, Lisbon Falls, 319-1358. Began selling coal and firewood in 1908. Keeping families comfortable has been our objective since day one. We provide heating oils, propane, and heating equipment, supported by our top-notch technicians.

Downeast Networks, 308, Mitchel Pratt, President/CEO, Lewiston, 689-9900. We offer small- to mid-sized companies the technology consulting services they need to be effective and profitable.

95% of ourPrice Plancustomersrenew yearafter year.

www.downeastenergy.com888-665-2727


CUSTOMMona invites youto come visit their

booth #329.

1478 Lisbon St, Lewiston784-4113 or 1-800-273-1119

Closed: Sundays

Window Decorators

Profilesfrom page 7

Profilespage 9 ‰

What “green” means: the FTC’s guide for environmental claims

Dragonfly Trips, 324, Jane G rant , Travel Consult ant , Leeds, (888) 222-6846. We provide personalized vacation consulting for couples, families, solo travelers and businesses. Reward your top producers with the gift of travel. Group rates available. Plan your next business meeting at an all-inclusive Caribbean resort!

Dry Tech, 508, Art Dunphe, Owner, Lewiston, 213-7351. Established in 2005, we do commercial f loor cleaning, hood and exhaust cleaning a n d r e s i d e n t i a l c a r p e t cleaning. We provide free es t imates and wi l l t rave l anywhere to provide service to you and your company.

Dube Travel, 534, Chris Dube, Sales Manager, Auburn, 784-2916. We have been serving travelers in Central Maine for over 48 years, and have a dedicated business travel desk for small to large companies. We also specialize in vacation group travel.

Eaton Peabody Consulting Group, 405, Veronica Costa, Administrative Assistant, Augusta, 622-9820. We provide services in the areas of business growth initiatives; local and regional


Sheridan

www.sheridancorp.com

Building for the Future

The Sheridan Corporation739 Warren Ave., Portland, Maine 04103

Phone (207)774-6138

Fax (207)774-2885

Quality Construction

Design-Build General Contracting Construction Management Engineering

PO Box 155Bangor, ME 04401

www.rmcmaine.com

Come see us at booth 439!

w w w . s e b a g o t e c h n i c s . c o m

SebagoTechnics,Inc.

Engineers • Surveyors • Landscape Architects • Environmental Specialists

Launching a New Decade of Service

Profilesfrom page 8

Profilespage 10 ‰

estimated at $16 million. The facility is expected to open by mid-2010 with about 200 employees, with the remaining positions to be filled through 2011.

Another high-profile project that illuminates how L-A is playing to its new strengths – and is attracting international attention in the process – is Lufthansa Technik’s historic Lockheed Constellation restoration project. Lufthansa’s non-profit foundation recently purchased three rare Lockheed L-1649A “Super Star” aircraf t in a private sale in Auburn and is overseeing restoration of one aircraft that will be fully operational and built just as it would have come off the assembly line in the 1950s. Lufthansa Technik decided to undertake the project right in Auburn.

In the late 1950s, the Lockheed Constellation series pioneered long-range air travel, with an unprecedented capability of flying more than 6,100 nautical miles. Lufthansa, one of the most revered and best-run companies in the world, has hired two dozen local technicians whom they have specially trained to work on the two-year project. The work is being completed in a new 30,000 square-foot hangar at the Auburn-

Lewiston Municipal Airport.

Another internationally renowned company is Kellogg’s Snacks, which recently opened a 60,000-square-foot facility in the new Auburn Industrial Park. Kellogg’s is the latest distribution company to take advantage of L-A’s growing transpor tation and logistics amenities.

Just as Lewiston-Auburn was built largely as a result of the power of the Androscoggin River as an energy source, L-A is being redefined and recreated in part by the strength of its transportation, distribution, and logistics industry.

The area’s central location is a major selling point, as nearly half the state’s population is located

within 30 miles of L-A. Lewiston-Auburn’s strategic location is enhanced by two turnpike exits with direct access to I-95; two railroads, including St. Lawrence & Atlantic Railroad (operated by Genesee & Wyoming), with international connections to deep sea ports via Canadian National; and a busy and growing airport. The area also has a double-stack rail-to-truck intermodal facility located at a U.S. Customs port of entry. Excluding oil deliveries, if measured by the sheer volume of cargo containers, the Auburn port is Maine’s busiest.

In 2004, the U.S. Department of Commerce approved creation of a General Purpose Foreign Trade Zone in Auburn. The

Foreign Trade Zone benef its q u a l i f y i n g co m p a n i e s t h a t conduct international trade by eliminating, reducing, or deferring the payment of tariffs on products or raw materials. It applies to companies within 60 miles or 90 minutes of the FTZ.

S o m e o f th e a r e a ’s m aj o r employers in transportation and logistics include Poland Spring, LePage Bakeries, VIP Parts & Service, the Wal-Mart Distribution Center, Savage Safe Handling (which handles nearly 4,000

Economicfrom page 7

Economicpage 12 ‰

Job site superintendent Kemp Carey, of Pizzagalli Construction, walks through the $16 million renovations on the Auburn Mall for TD Bank’s future call center. TD Bank is going green with this project, recycling all materials that are discarded from the site.

Sun Journal file photo

economic development; political and governmental relations consulting; and community and stakeholder relations.

Ef f ic ie nc y M aine Business

Program, 603, Timothy Clark, S m a l l B u s i n e s s P r o g r a m Coordinator, Augusta, 622-6888. We promote the state-wide effort for more efficient use of electricity to help businesses reduce energy cost s and improve Maine’s environment.

EFX USA, 204, Lori Baker, ESM,

Lewiston, 577-0524. We are an embedded wearable technology designed to maximize one’s performance and overall well-being by increasing balance, strength, f lexibility and may decrease pain, stress and tension.

Encompass Marketing & Design, 331, Candace Sanborn, Managing Partner, Auburn, 755-9445. We are a comprehensive services firm of talented professionals, integrating marketing, graphic design, public relations and social media under one umbrella to support the branding and financial goals of business and non-profit organizations.

ERA Worden Realty, 430, Timothy F. Worden, Designated Broker, Auburn, 784-0159. For 35 years, our proven products and services have been created to help our award-winning professionals provide services that go above and beyond!

eWaste Recycling Solutions, LLC, 611, Mike Doran, VP Sales, Auburn, (781) 454-8261. We specialize in helping minimize risk and total


#1 in Real Estate Sales

www.millettrealty.com 782-8311 155 Center St., Auburn

Lewiston, Auburn and Androscoggin County*Based on information from member offices of MREIS (Maine Real Estate Information Systems -

Statewide MLS) for the period of January 1, 2000 thru April 30, 2010.

Maine’s businessnews source

in print, online, on air,in person and

every business day

Dailyfor your Inbox

the

We invite you to discover everything thatAndroscoggin County has to offer!

visit us on the web at www.androscoggincounty.com

179 Lisbon Street • PO Box 59 • Lewiston, ME 04243-0059(207) 783-2249 • F - (207) 783-4481

E-mail: [email protected]

For more information about The Chamber and AndroscogginCounty, stop by and visit or give us a call.

Profilesfrom page 9

Profilespage 11 ‰

Thanks to our sponsors!

The Lewiston-Auburn Economic Growth Council appreciates the support of our many corporate sponsors:

Gold Sponsors• Sun Journal• The Bone-106.7,104.7• Frank FM 107.5• WBACH• 99.9 The Wolf• LewistonAuburn.com• WOXO• WEZR EZ 1240• The Oldies Channel 870 and 1470• WGME-13

Prime Sponsors• Alliance Press• Androscoggin Bank Colisee

• Androscoggin County Chamber of Commerce

• Central Maine Medical Center• Key Bank• Mainebiz• Time Warner Cable• Unitil• Workmed

Major Sponsors• Albin, Randall, &Bennett, CPAs• Androscoggin Savings Bank• Auburn Business Development

Corporation• Bangor Savings Bank

• Camden National Bank• Community Credit Union• Downeast Energy• Five County Credit Union• Hilton Garden Inn Auburn

Riverwatch• Lewiston Development

Corporation• Maine Turnpike Authority• Mechanics Savings bank• Northeast Bank• SERVPRO of Lewiston-Auburn• TD Bank• Verizon Wireless

cost of ownership by providing complete electronics recycling ser vices. Locally owned and operated.

Fairpoint Communications, 103, Bethany Field, Marketing Manager, South Portland, 648-3304. We offer a wide array of products and services to business customers including local and long-distance voice, data, Internet and broadband.

FieldStone Media, 533, Stephanie Koetzle, Owner/Production Manager, Augusta, 512-4111. An innovative production studio located in Augusta, specializing in website design, web videos, TV commercials and documentary films.

Finance Authority of Maine, 403, Charles Emmons, Jr. , Sr. Commercial Loan Officer, Augusta, 623-3263. Our unique mission

is to focus on financial solutions for both business and higher education – to strengthen Maine’s economy by developing well-capitalized businesses and skilled employees.

Five County Credit Union, 205, Tina Currie, Branch Manager, Lewiston, 800 -750 -0959. We provide banking solutions you can trust, such as mortgage loans, business and consumer loans, plus a full-range of deposit and investment products.

F l a n d e r s E l e c t r i c , 2 1 0 ,

H e a t h P o l a n d , P r e s i d e n t , Nor way, 743- 6526. We are a general elite generator dealer offering year-round generator installations and 24/7 service. We also provide commercial and residential electrical service throughout Maine.

Fontaine Family Team - The Real Estate Leader, 207, Melissa Field, Auburn, 784-3800. We are a highly skilled team of real estate professionals that prides itself on giving world-class service.

Gamache & Lessard Co., Inc.,

505, Ron Peyser, Owner, Auburn, 782- 0052. We are a family-owned company that specializes in custom window treatments, both residential and commercial. We manufacture roller shades, cellular shades, draperies, and top treatments in our Auburn location. We also do flooring, carpeting, ceramic tile, wood and vinyl.

GHM Insurance Agency, 537, James Sanborn, Auburn, 689-9171. We offer exceptional service and competitive rates. We are conveniently located in Auburn, Augusta, and Waterville, and are happy to provide quotes for all types of insurance.


S u c c e s s b y D e s i g n

Social MediaMarketing Strategy,Training, WordpressWeb Design & Blogs

www.CoreZero.com207.212.2432

Visit us at booth 519

The Auburn Business Development Corporationwelcomes Kellogg’s Snacksto its new Auburn Industrial Park locationTo find out how ABDCcan help with youreconomic development andsite location needs,call George Dycio at 784-0161.

www.bangor.com

1.877.Bangor1 (226.4671)

Member FDIC Equal Housing Lender

No ATMFees.

Anywhere.

Ever.

Seriously.

The Helping Hands TeamJohn A. Hyman(207) 782-0954

Stop by booth #618!

CHAMPOUX INSURANCEDELIVERING ON THE PROMISE

Visit UsAt Booth#319

416 Sabattus St., LewistonPH 783-2246 FX 783-2195 Toll Free 1-888-783-2246

MaineInsuranceOnline.com

TAROT CARD READINGBy Jeanne Fiorina

of TarotWorksat our booth at the Trade Show

At Champoux Insurance we don’t predict your future...We Protect It!

Profilesfrom page 10

Profilespage 12 ‰

Our gratitudeThe Lewiston-Auburn Economic

Growth Council thanks the

following individuals and

organizations for their support:

• Androscoggin Valley Council of Governments

• Ed Barrett, City of Lewiston

• Glenn Aho, City of Auburn

• Ron McKinnon, Maine Department of Economic and Community Development

• Sue Berube, WGME-13

• John Schrank, WGME-13

• T.H. Creations

• Margaritas

• Amanda Theberge, The Great American Grill at Hilton Garden Inn/Auburn Riverwatch

• Sheri Verville, Sun Journal

• Denise Scammon, Sun Journal

• David Iannotti, Advanced Wiring

• Androscoggin Bank Colisee

• Cynthia Lamoreau, Alliance Press

• Lewiston Fire Department

• Murphy Homes Volunteers

• Anne Nadeau, Oxford Networks

• Brenda Pelletier, Bates College

• Jeff Soifer, Encompass Marketing & Design

• Katy Taylor, Kripalu Therapeutic Massage

• Matt Hoffner, Jobg8.com

• Heidi Sawyer

• Maureen Aube, Androscoggin County Chamber of Commerce

G l e a s o n M e d i a S e r v i c e s /Lewiston-Auburn.com/WEZR 1240, WOXO Countr y, 600, Bonnie McHugh, WEZR Station Manager, Auburn, 784-5868. Radio Stations: WOXO-92.7 & 100.7, WEZR 1240, WTME 780 & 1450. Internet

Services: E-mail, marketing, website development.

Great Falls Balloon Festival, 513, Mel Hamlyn, Treasurer, Auburn, 240-5931. We are planning our 18th festival with this year’s theme geared toward Maine farming. Join us for fun and entertainment August 20th through the 22nd. For more information contact Mel

Hamlyn 240-5931 or [email protected]

Greater Brunswick Physical Therapy, 604, Pam Morgan, Clinic Manager, Auburn, 784 - 6462. We provide a holistic approach to physical therapy utilizing advanced manual skills to restore bio-mechanics, reduce muscle spasm and complaints of pain.

Harvest Hill Farms, 440, John Wallace, Events and Marketing, W. Poland, 557-4256. Representing our “Country Farm Market,” “Farm House Pizza & Deli,” “Big Corn Maze

Adventure,” and “Pumpkin Lands.” The Gauntlet Haunted Night Ride, Maine Apple Company and Re-Harvest Recycling.

Hebron Academy, 516, Joe Hemmings, Director of Admissions, Hebron, 966-5225. We work to inspire and guide boys and girls in grades 6-PG to reach their highest potential in mind, body, and spirit.

Heutz Oil Company, 608 & 609, Tim Heutz, President, Lewiston, 782-3171. We are a local company specializing in bulk delivery of premium wood pellets, as well as

installation of pellet stoves, boilers, and pellet conversion burners. Winners of 2010 Cool Chamber Award. Visit www.heutzpellets.com

Hilton Garden Inn Auburn R i ve r w a t c h , 43 8 , A m a n d a Theberge, Director of Sales, Auburn, 784-4433. Everything where you need it at Hilton Garden Inn Auburn Riverwatch the location for all of your room needs, meetings, social events and more.

HomeQuest NeighborWorks Homeownership, 524, Auburn, 333 - 6 4 0 0. An af f i l iate o f Community Concepts comprised of a team of licensed real estate agents, lending professionals, credit counselors, and homebuyer e d u c a t o r s d e d i c a t e d t o assisting potential and current homeowners.


Fire & Water – Cleanup and Restoration™

Independently Owned and Operated

Of Lewiston-Auburn

Professional Cleaning:• Fire, Smoke and Soot

• Water Removal andDehumidification

• Mold Mitigation andRemediation

• Complete ReconstructionServices

• Air Ducts and HVAC

• Biohazard, Crime Sceneand Vandalism

• Carpet, Upholstery,Orientals

• Ceilings, Walls andHard Floors

• Deodorization

Mold?Inspection and Removal

Moisture EvaluationsCommercial • Residential

Free Consultation & Estimates

783-2500

247 Lisbon St.Lewiston, ME • 782-5498

www.thcreations.com

Come see us at booth #314!

Serving Residents of Androscoggin County

HOSPICE HOUSE, 236 STETSON ROAD, AUBURN

1-800-482-7412 • www.ahch.org

Skilled Home Care

Hospice Care

Hospice House

Supportive Care

absoluteMAD.com


Profilespage 19 ‰

railcars and 12,000 truckloads of industrial raw materials per year), Estes Express, which opened a new 15,000-square-foot trucking terminal on River Road in Lewiston in 2007, and Fed-Ex, which recently built a nearly 80,000-square-foot distribution facility in Lewiston.

The new Auburn Industr ia l Park came to life with its first client, developer Gendron & Gendron, which built a state-of-the-art warehouse for Bisson Transportation and NEPW, formerly LynxUS. Bisson made a major investment in a 100,000-square-foot warehouse and distribution

facility there. Bisson hopes to eventually expand its facility to a 300,000-square-foot distribution center, serving not only the paper industry, but non-perishable food manufacturers and freight forwarders.

Also in Auburn, developer Joseph Casalinova received approval for his new Kittyhawk Business Park not far from Exit 75 of the Maine Turnpike. The park is a 30-acre site off Kittyhawk Drive that will focus in part on attracting distribution and logistics clients.

In Lewiston, phase two of the Gendron Business Park will clear the way for an additional 134 acres of development by Gendron and Gendron. The new subdivision

near Exit 80 of the Maine Turnpike is a joint venture bet ween developer Gendron & Gendron and the City of Lewiston, and consists of a giant 65-acre lot to accommodate a large project, such as a distribution center.

Business growth in L-A is about much more than distribution and logistics. Indeed, when one considers what makes a good community livable, the area has had signif icant development across the board including multi-million dollar library renovations, business star t-ups, hospital expansions, road and green space improvements, and new housing stock ranging from elderly housing to high-end condos.

For example, a new $13 million, 100-room Marriott Residence Inn was completed last year in

Economicfrom page 9

Economicpage 13 ‰

The Androscoggin River between Lewiston and Auburn.Sun Journal file photo


Maine-owned,WBENCCertified!Temporary, Temp toHire&DirectHire services for all ofyour Office, Light Industrial andTechnical staffing needs.

Stopbyourbooth today! #501www.bonneystaffing.com

Resort - Golf Course - Cyndi’s DocksideVacation Packages - Functions - Weddings - Golf & More!

Maine’s Best Vacation Value

543 Maine Street, Poland Spring, Maine 04274visit our web site at www.polandspringresort.com

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207-312-7357

280 Lincoln Street, Lewiston, Maine 04240

We make dirt and stains disappear!

DRY TECHFLOOR CARE SYSTEMS

Art DunpheCertified Dry Tech Affiliate

A United WayAgency

Specializing in Early ChildhoodEducation Since 1996

72 Strawberry Ave., Lewiston782-2150

See us at Booth #322FLANDERSELECTRIC

We light up your life,

even when you�re in the dark!

Generator Sales Service and Installation

Electrical Sales Service and InstallationCommercial/Residential Services

207-743-652650 Beal Street • Norway, Maine

www.generatorsbyflanders.comEmergency 24 hour service, call

1-800-853-6526

NEXTLevelBUSINESSCOACHING

Booth804“We’rehere tohelp.”

�efirsthour is always free

Call 754-2003KurkLalemand, LPBC

Serving extraordinary lives for over 20 years

[email protected]

140 Canal Street,PO Box 1319

Lewiston, ME 04240

For info

R

www

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call 1-877-682-9433,

tune to Turnpike

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Auburn’s bustling Turner Street and Mount Auburn Avenue area, where a new Famous Footwear and PetCo recently opened.

Each of the area’s four colleges has experienced robust growth as well. L-A College recently completed a new 14,000-square-foot, $2.5 million learning center called LearningWorks. (Another 8,000-square-foot build-out on the second floor is underway.) The facility houses College for ME Androscoggin, an effort to encourage Androscoggin County residents to pursue college degrees and lifelong learning opportunities.

Bates College recently opened a $30 million dining hall focused on eco-friendly efficiency and design, as well as a new dorm and walking

path. Kaplan University (formerly Andover College, the freshman among L-A institutions of higher learning), expanded across the street from its first Lisbon Street location to occupy a second campus building. Central Maine Community College completed a new residence hall for more than 150 students. The first on-campus housing project since 1975, the 27,0 0 0 -square -foot bui lding on CMCC’s campus houses a function room on the fourth floor overlooking Lake Auburn.

Extensive work continues at the Bates Mill Complex, this time on the Canal Street entrance, perhaps the most well-known profile of the sprawling complex whose famous clock tower is a local landmark. The Executive Office Building was torn down to work on a grand entryway with a staircase that will lead to other parts of the mill and will spill out onto the courtyard. The complex now boasts a number

of mixed use tenants, including banks, high-end restaurants, and offices.

Quality restaurants continue to open their doors – most recently Marché and City Side Grill – or re-open, as is the case with the much-anticipated rebirth of The Village Inn. Successful restaurateur and entrepreneur Eric Agren recently purchased the property at 40 Lisbon Street in Lewiston for Marché. He has created a mixed-use building there consisting of a high-end residence on the second floor and a luncheon/creperie restaurant on the first. This will mirror the model he has created with his highly successful Fuel restaurant across the street. That property also houses him and his wife upstairs in a beautifully renovated and spacious lof t apartment.

Marché is a boutique style lunch venue with limited dinner service.

The cozy 40-seat luncheon boasts a 30-bottle wine list, beers, and a one-night-a week dinner called “Monday Night Supper” with four courses and a single seating for 20 people.

Speaking of adaptive reuse, local restaurateur Jules Patry, who manages Davinci’s Eatery at the Bates Mill Complex, has purchased a long-dormant building on

downtown Lisbon Street which he will also renovate and convert to mixed use. Taking a page from Agren’s recipe book, the top floors of 84 Lisbon Street will be living space, and the bottom floor is intended to be a mix of office and retail space.

Economicfrom page 12

Economicpage 14 ‰

Baxter Brewing Co. will be opening in the Bates Mill Complex in Lewiston soon.Sun Journal file photo

Odd Fellows' & Rebekahs'Home of Maine

Freindship, Love and TruthOdd Fellows' and Rebekahs' Home of Maine

85 Caron Lane Auburn, ME 04210 786-4616

Warm and Caring Staff • Home-Cooked Meals • 17 Acres of Beautifully Landscaped Grounds

Shopping and Field Trips • Beauty Parlor

Our Own Red Hat Chapter • Games (cards, bingo, etc.) • Picnics

Business is Good@ the library

CATERING DIVISIONwww.samsitalian.com

See Sam’s atBooth #504

Let Sam’s take the worry and cost out of having yournext event catered! We are the affordable alternative

for Banquets or ANY get-together.Great food and very reasonable prices!

Call 782-2550

See Sam’s atBooth #504

Securities offered through LPL Financial Member FINRA/SIPCCall today for more information or to schedule a consultation.

MINDY DAVISCERTIFIED FINANCIAL PLANNER™

207-376-3160195 Center Street,Auburn, ME 04210

Services provided to assist you in any stage of your wealth planning...• Retirement Planning: IRA, Roth, SEP, SIMPLE and 401k plans• Investment Management• Life Insurance Planning• Long Term Care Insurance• College Planning

ServiceMaster of The Lakes Region539-4452 • 783-6310 • 1-800-244-7630

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Marquis SignsQuality Sign Work

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Call for an appointment to visit our Showroom

where licensed tradesmen showcase quality & style!

(Redlon & Johnson is a wholesale company and does not sell retail.)

3 Middle Street, Lewiston 784-5721

SHOWROOM HOURS BY APPOINTMENT: MONDAY - FRIDAY 7:30AM-4:30PM

336 Center Street

Auburn, ME

“The name family and friends recommend”www.brendafontaine.com

THE REAL ESTATE LEADER

784-3800

To Get Your Home Sold For

Top Dollar FasterCALL

Please visit usat Booth 514

An entrepreneur with local roots will open a microbrewery at the Bates Mill Complex in Lewiston, and will have capacity to fill 30 cans a minute. The Baxter Brewing Co., which will be run by 25-year-old Auburn native Luke Livingston and master brewer Michael LaCharite, will sell beer in cans, not bottles. The Baxter brewery will feature a 30-barrel brewhouse and a state-of-the-art canning line.

The expansion of Auburn’s R i ve r w a l k p e d e s t r i a n p a t h along the Androscoggin River in downtown Auburn is complete. It is a great example of what young urban professionals say they find appealing: a riverfront oasis where they can take a quick stroll and recharge their batteries -- smack dab in the middle of an urban core. An ADA- compliant ramp was added, and the path extends under

the Longley Bridge connecting the Falls and paths near the Hilton Garden Inn Auburn River Watch.

Meanwhile, Museum L-A, which is dedicated to sharing “the story of work and community in Lewiston-Auburn,” is actively involved in a capital campaign that will take the organization to a stratospheric new level. The museum’s board recently approved the purchase of the former Camden Yarns Mill in Lewiston. (The museum is currently housed in the Bates Mill Complex.)

Plans call for the museum to renovate 20,000 square feet of the Camden mill within five years. That would require raising $5- to $6 million of capital and endowment funds. Museum L-A is currently working with DesignLAB Architects of Boston on conceptual plans and design ideas.

Making it easier for young

professionals to come and go as they please is critical to attracting them. That’s the reason residents are delighted that the Auburn-Lewiston Municipal Airp or t is working with some small independent airlines to try to get daily air service, possibly from

Auburn to Washington, D.C., for as little as $111.

According to Sixel Consulting Group, the Auburn-Lewiston air passenger market is likely to produce as many as 667 passengers per day each way

(though not all would necessarily use the Auburn facility). The airport catchment area is projected to produce about $90 million in annual airline revenue, or $123,300 in revenue per day, with flyers largely destined for East Coast destinations.

Economicfrom page 13

The exterior of the old Maine Central Railroad Station complex owned by Bob Roy in Lewiston .Sun Journal file photo

After Hours offers great opportunity to network

A special Chamber After Hours will take place at the B to B Trade Show at the Androscoggin Bank Colisee from 4:30 to 6 p.m. Two Lewiston-Auburn mainstay eateries will feature some of their signature dishes, ranging from Mexican to American fare.

The After Hours will feature appetizers from The Great American Grill at the Hilton Garden Inn Auburn Riverwatch and Margaritas. A cash bar will also be available, and door prize winners will be announced.

The Great American Grill at the Hilton Garden Inn Auburn Riverwatch offers regional cuisine and house specialties, ranging from steak and chicken to salads and seafood. The Great American Grill offers three meals a day, convenient parking, and a central location at 14 Great Falls Plaza in Auburn.

The menu at Tio Juan’s Margaritas showcases the lively flavors of Mexican cuisine and its delicious meals are made with the freshest ingredients. Everything they offer is handmade daily, on-premise at each location. A visit to any Margaritas is like dining out in Mexico without getting on a plane. Every year, their staff travel to Mexico and attend workshops,

and visit markets and the homes of talented artisans to f ind colorful, unique artwork, décor, and furniture handcrafted by artisans and brought back to their restaurants throughout New England. Margaritas’ Auburn location is at 180 Center Street.


MAINEPI SERVICE

Serving Maine’sProfessional

Investigative NeedsP.O. Box 556, Lewiston, ME

(207) 754-6566www.mainepiservice.com

ScentsyMakes PerfectSCENTS!!

With no flame, soot, or wick,the Scentsy wickless candle system is a safe way to enjoy more than 80 Scentsy fragrances. The unique warmers use a low-watt bulb to melt specially formulated wax slowly, maximizing its fragrance time. Check out my website at https://polly.scentsy.us

PAULINE ROBERGEScentsy Independent Consultant

[email protected] 207-784-6169

After Hours

Adv

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Supp

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, Jun

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• Downeast Energy






• Northeast Bank


• TD Bank


CyberCaféConsider it mid-afternoon booster fuel: the Show 2010 CyberCafé will offer a place to unwind, treat yourself to a body massage courtesy of Greater Brunswick Physical Therapy, and check e-mail or voice mail in a secluded area off the show floor.

Virtual Rocket Launch ContestOn the day of the show, organizers will “launch” a virtual rocket ship over the Twin Cities. The B2B Starglider U n m a n n e d R o c k e t w i l l “ l a n d ” somewhere in the Twin Cities. Attendees will be invited to complete a contest form and guess where in the Twin Cities it will land – specifically, at which business from a list of businesses the rocket will land. The person who correctly guesses the location (or comes closest) wins $1,000 cash courtesy of Oxford Networks! (If more than one person guesses correctly, a name will be drawn at random from the correct entries.)

Advertising Supplement to the Sun Journal, Lewiston, Maine, Sunday, June 6, 201016 2010 B2B Tradeshow Advertising Supplement to the Sun Journal, Lewiston, Maine, Sunday, June 6, 2010 2010 B2B Tradeshow 17

Agenda7:15 a.m. to 9:15 a.m.Kick-off Chamber Breakfast at The Commons, Bates College, Central Avenue, Lewiston

9:30 a.m. to 5:30 p.m.Trade Show at Androscoggin Bank Colisee, Exhibits open all day

9:30 a.m. to 3 p.m.CyberCafé

4:30 to 6:30 p.m.Chamber Business After Hours at the Colisee, Food by local restaurants, cash bar, Chamber 50/50, door prizes, more.

AccountantsAlbin, Randall & Bennett, CPA’s 406Austin Associates, P.A. CPA’s 428Ouellette & Associates, P.A. 307

AdvertisingAbsolute Marketing & Design 530Core Zero Creative, Inc. 519Encompass Marketing & Design 331Target Marketing Maine 323

Airports/Aviation ServicesTwin Cities Air Service, Inc. 101

AutomotiveSullivan Tire & Auto Service 211

Banks/Credit UnionsAndroscoggin Savings Bank 521Auburn Savings Bank 523Bangor Savings Bank 423Bank of America 531Camden National Bank 302, 303Community Credit Union 500Five County Credit Union 205Key Bank N.A. 700, 701Maine Bank & Trust 212Mechanics Savings Bank 703Northeast Bank 401, 402Rainbow Federal Credit Union 333TD Bank 601

Banquets/CateringSunday River Resort and Conference Center 436The Great Outdoors Recreational Function Facility 217

Bed & BreakfastWare Street Inn 414

Bookkeeping/Payroll ServicesPaychex, Inc. 310Payroll Management, Inc. 108

Business ServicesAcadia Business Advisors, LLC 410, 411Association for Consulting Expertise 535Eaton Peabody Consulting Group 405Next Level-Business Coaching 804Northeast Coffee Co. 536Outsource Works 613Pinnacle Development Group 413R.C.C. Business Services 606RC3 Financials 418Records Management Center 439Security Shredding, Inc. 518

Cable ServiceTime Warner Cable Business Class 300

Childcare ServicesSandcastle Clinical and Educational Services 322

Cleaning SystemsDry Tech 508ServiceMaster of Lewiston-Auburn 605

CommunicationsVerizon Wireless 203

Community ServicesThe Lewiston Root Cellar 417

Computers/Networks/InternetDowneast Networks 308Maine Hosting Solutions 435Oxford Networks 539T.H. Creations 314

ConstructionThe Sheridan Corporation 532Schooley Mitchell Telecom Consultants 311

Driving SchoolRoy’s Driving Academy 216

Economic Development OrganizationsAndroscoggin Valley Council of Governments 109Finance Authority of Maine 403Lewiston-Auburn Economic Growth Council 110

Educational InstitutionsAging Worker Initiative 431Bates College 315Hebron Academy 516Kaplan University 507Southern NH University - Maine 104Trinity Catholic School 102

Employment/TrainingBonney Staffing Center 501Central Maine Community College 404JobsInME.com 510Kelly Services 610

Lewiston Career Center 517Maine Women’s Network 429Manpower 522

EnergyEfficiency Maine Business Program 603eWaste Recycling Solutions, LLC 611Irving Energy 801Flanders Electric 210Optimal Energy Group, LLC 526Solarize Inflector Window Systems, LLC 432

Engineering FirmsSebago Technics, Inc. 100

Entertainment/RecreationBlack Bear Entertainment 434Great Falls Balloon Festival 513Lewiston Auburn Community Little Theatre 416Lost Valley, Inc. 332Maine Red Claws 306Oxford Fair 433Pal Hop 515The Public Theatre 408

ExterminatorsAtlantic Pest Solutions 803

FarmsHarvest Hill Farms 440

Financial ServicesAnthoine Financial Group 512Cornerstone Wealth Planning 409Interface Financial Group 426Salvatore Bonetti, CRPS 437

Florist/GiftsScentsy Wickless Candles 214

FuelHeutz Oil Company 608, 609

Graphic Services/PrintingAlliance Press 705Creative Print Services 317

Health & FitnessBalanced Lifestyle, LLC 327Davis Chiropractic 313EFX USA 204Nordic Walking LLP 538Open Door Enterprise 704The Helping Hands Team 618

Health CareAndroscoggin Home Care & Hospice 525CALM HealthWorks 328Central Maine Medical Center 400, 421Common Ties Mental Health Services 318Greater Brunswick Physical Therapy 604Maine Veterans’ Home 218Odd Fellows’ and Rebekahs’ Home of Maine 425Reeder Chiropractic Healthcare 514Schooner Estates 305St.Mary’s WorkMed 520The Medicine Shoppe 209Tri-County Mental Health Services 427

Home Repair/DecoratingCustom Window Decorators 329Decorators Network, Inc. 802Gamache & Lessard Co., Inc. 505Lowes - Auburn, ME #2514 528, 529

SERVPRO of Lewiston-Auburn 800

Hotels & Conference CentersHilton Garden Inn Auburn Riverwatch 438Residence Inn by Marriott 527

Industrial Services, Equipment & SuppliesNadeau’s Refrigeration 206Redlon & Johnson 511Waterman Farm Machinery Co., Inc. 619

InsuranceChampoux Insurance Agency 319Clark Insurance 107GHM Insurance Agency 537Insphere Insurance Solutions 338Liberty Mutual Insurance Group 805

Legal ServicesIsaacson & Raymond 330Pre-Paid Legal Services, Inc. 208

ManufacturersKatahdin Studio Furniture 219

MunicipalitiesAuburn Public Library & Lewiston Public Library 412City of Auburn 336, 337City of Lewiston 334, 335

NewspapersMainebiz Publications 702Sun Journal 200, 201Turner Publishing Inc. 612

Non-profit OrganizationsAndros. County Chamber of Commerce 304Androscoggin Land Trust 321HomeQuest NeighborWorks Homeownership 524L/A Arts 312Museum L/A 502

Office SuppliesMcIntire Business Products 415Oce Document Printing Systems 614

PhotographyCaptured Moments Photography 325

Private Investigations ServicesMaine PI Service 339

Promotional ItemsShads Advertising Co. 407

PublishingLewiston Auburn Magazine 615, 616Maine Ahead 607

Radio StationsGleason Media Services / Lewiston-Auburn.com 600Nassau Broadcasting — Maine 301

Real EstateColdwell Banker Millett Realty 602ERA Worden Realty 430Fontaine Family Team - The Real Estate Leader 207Keller Williams Realty Mid Maine 617

RestaurantsSam’s Catering 504

Retail/ClothingJockey Person to Person 424

ResortsPoland Spring Resort 441

Septic SystemsMaine Septic & Pumping 213

Signage/DisplaysAffordable Exhibit Displays 509Marquis Signs 326

Television StationsWGME 13 202

Toys/Teaching MaterialsDiscovery Toys 215

TransportationAmtrak Downeaster 316Maine Turnpike Authority 422SPC Transport Co. 503

TravelDragonfly Trips 324Dube Travel 534Northeast Charter & Tour (Outside)

UtilitiesDowneast Energy 320Fairpoint Communications 103Unitil Corp. 420

Vending ServicesCanteen Service Co. 309

Video ServicesFieldStone Media 533 Nomad Productions 506

WorshipPathway Vineyard Church 419

The Twin Cities are boldly going where no Maine c o m m u n i t y h a s g o n e

before, and nowhere else in Maine will development be easier. Unique to L-A, the Twin Cities have forged a collaborative union and invested into the EnerGov Solutions project, an innovative software solution that launches municipal Twin City development, and many other functions, well into the 21st century.

The project promises to streamline the development process so that codes, planning, permitting, and more, will be nearly identical regardless of which cit y a developer is working. Internally, the Ener Gov projec t of fers even more opportunities for greater productivity and further collaboration between the Twin Cities as the development phase of this project is only our first step toward the endless possibilities of this innovative technology.

Our initial application of this software includes 12 departments and 75 processes in EACH city. The EnerGov project is iconic for Twin City collaboration representing how staf f f rom both cit ies

converted ideas into results.

Working from recommendations and ideas suggested by the C i t i z e n s C o m m i s s i o n o n Lewiston-Auburn Cooperation, staff identified how those ideas could be turned into results by using innovative technology, such as using the Ener G ov software. City Councils from both Auburn and Lewiston voted unanimously to suppor t the project in October of 2009 and make the joint purchase, which

saved the cities $244,000 had the purchases been made separately.

Since then, staf f f rom both sides of the river have worked together feverishly to rebuild the processes for development from the ground up. Even better, the entire process was built keeping the perspective of the customer in mind. Project Leader, and Auburn Assistant City Manager Laurie Smith said, “Everything we did and everything we discussed was from the perspective of the

end-user, whether it was the homeowner, small contractor, or large developer. Our purpose was to make the process as easy as possible, saving everyone time and money.”

The result is that now the Twin Cities are working to adopt similar building, electrical, and plumbing codes, as well as to have identical building permit fees.

UNDER CONSTRUCTION: A powder coat line technician at Diamond Phoenix hangs one of the 96,000 pieces of a shelving system on a rack to be powder-coated at the Lewiston facility. The company has seen rapid growth, including this project to build the world’s largest carousel for Zappos.com, the world’s largest online shoe retailer.



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��235 Goddard RoadLewiston, Main [email protected]

(207) 784-3159Fax: (207) 786-0579

1-888-593-6328Pager: 1-800-498-0077

Pin # 2386

NORTHEaSTCharter & Tour Co. Inc.

Scott A. RiccioPresident

74 Main Street, Ste. 300Auburn, ME

(207) 784-5739Visit Us at Booth 406

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Chiroflow Pillow!

Booth 313Stop by to learn how to

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782-3330 www.healthdavis.com

Directions to the Colisee

From the north... Take Lewiston Exit 80. Bear right. Take the Lewiston off-ramp (196 W) which will loop around to Lisbon Street. At the fourth set of lights, take a right onto East Avenue. At second traffic light, take a left onto Bartlett Street, then take a right at stop sign onto Birch Street. The Longley School and Multi-Purpose Center will soon be on your right, and the Colisee will be on your left. Follow signs for parking.

From the south... Take Lewiston Exit 80. Take a left at the light onto Alfred Plourde Parkway. Take the Lewiston off-ramp (196 W) which will loop around to Lisbon Street. At the fourth set of lights, take a right onto East Avenue. At second traffic light, take a left onto Bartlett Street, then take a right at stop sign onto Birch Street. The Longley School and Multi-Purpose Center will be on your right, and the Colisee will be on your left. Follow signs for parking.

By Glenn Aho Auburn City Manager

EnerGov project: Twin Cities collaboration is iconic

EnerGovpage 19 ‰

Insphere Insurance Solutions, 338, Anthony D’Andrea, Licensed Ag ent , S ab at tus , 577-3052 . Overwhelmed by the thought of buying insurance on your own? Meet face-to-face with an agent right here in your community sp ecial iz ing in l i fe , health, disability, dental, vision, long-term care and more.

Inter face Financial Group, 426, Tim Roach, Vice President, Morrill, 342-2631. Short-term working capital solutions from a Maine company. Fast, easy, affordable. Don’t wait 30, 40, 50 days to get paid. Sell us your invoices. Our simple process will give you immediate cash for your business. No other fees, charges or minimums.

I r v i n g E n e r g y, 8 01, M a r a Bernazzani, Marketing Assistant, Portsmouth, (603) 559-8762. We

provide customized solutions to meet your business needs, whether its diesel, heating oil, or propane.

Isaacson & Raymond, 330, Ronald L. Bissonnette, Esquire, Lewiston, 795-5000. Experience matters when it comes to legal issues. We have seven lawyers with nearly 175 years of combined experience serving individuals and businesses in Central Maine.

JobsInME.com, 510, Neil Boorjian, Event Coordinator, Westbrook, 877-374-1088. Founded in 1999, we

are the largest job board in Maine, with more local job postings than any other resource.

Jockey Person to Person, 424, Kathryn Beausang, Senior Comfort Specialist, Greene, 946-7635. The clothing line is designed to pull together a variety of styles and accessories that work all day and evening long.

Kaplan University, 507, Matthew Cote, Campus Director, Lewiston, 620-0837. We strive to provide Maine employers with qualified graduates and internship students

from their Associate degree programs. Stop by their booth to learn how they can help your company succeed!

Katahdin Studio Furniture, 219, John Stass, President, Lewiston, 783-2969. We design and craft custom furniture for the music room, library and study. Special orders are shipped worldwide!

www.katahdin-online.com

Keller Williams Realty Mid-Maine, 617, Cathy Cummings, MCA, Auburn, 689-9800. One of the fastest growing and most innovative companies, we are


NORDICWALKING LLCHappy healthy employeesmake good employees.Nordic walkingcan be a refreshingaddition to yourcompany’swellness program.

Rita Myrick (207) 754-9944www.nordicwalkingllc.com

• Bulk Pellet Delivery• Automated Pellet Boilers• Pellet Stoves & Inserts• Pellet Bins & Storage• Pellet Conversion Burners

for Existing Oil Boilers

Come check outour booth at the

Business to BusinessTrade Show

www.heutzpellets.com207-782-3171

TED KERNSTRATEGIC-PARTNER

T.207.829.9111 M.207.807.2727 [email protected]

www.schooleymitchell.com/tkern

16 IDLEWOOD CROSSINGCUMBERLAND, MAINE04021

SCHOOLEY MITCHELLTelecom Consultants

EDUCATIONAL TOYS GAMESBOOKS

LEARNING TOOLSGift BasketsFundraisers

Home PartiesBusiness Opportunities

Wendy MitchellManager / Educational Consultant

28 Lake Street • Auburn, ME 04210782-8006

[email protected]

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Profilespage 20 ‰

Smith said to truly make this process work for the customer we had to of fer more online services, e-mail and phone text inspection notifications for our customers on-the-go, and as much development information as necessary to keep businesses building and productive.

The online services will of fer greater public transparenc y as users will be able to identify those once-mysterious building projects by visiting the Twin City websites and reviewing permit ting information. The EnerGov project will continue

generating ef f iciencies and increasing productivity as the data that the software captures such as inspection times and resources can then be conver ted into performance measurements.

Economizing city functions based upon f ield and f inancial data will allow city administration to make better decisions, thus furthering our efforts to reduce governmental expenses. Having similar platforms in each city will also create opportunities for employee sharing where staffing may be placed in either city depending upon service demands. The EnerGov project is exciting for many reasons and on so many dif ferent levels. Perhaps the best part of this project has been

the managerial collaboration e a ch c i t y has e x p e r i e n ce d throughout the process. The beneficiary of our collaboration will be our customers. Not just those customers who will enjoy the streamlined development process, but also those customers who work hard to pay for governmental services. Using innovative technology to increase eff iciency and productivity—the new economic measure of success—will promise to position Lewiston and Auburn as the leaders in local government management, efficiency, customer service, and economic development. Being in a leadership position will ensure we keep our foot in the door of economic growth and future opportunities.

EnerGovfrom page 18

EnerGov will make complex development projects, like the Wal-Mart Distribution Center, easier to bring from start to finish.


now the 3rd largest real estate company in America!

Ke l l y S e r v i c e s , 610, Tany a Pease, District Manager, Auburn, 784-0400. We are a leader in providing workforce solutions. We offer a comprehensive array of outsourcing and consulting s e r v i ce s as we l l as wo r l d -class staff ing on a temporary, temporary-to-hire, and direct-hire basis.

Key Bank N.A., 700 & 701, Sherry Brown, VP, Regional Marketing Manager, Portland, 874-7230. One of Maine’s largest financial services companies with assets of approximately $3.3 billion. We have one of the largest statewide networks of branches (62) and ATMs (100) and are a leader in communit y involvement,

co ntr ib u t in g $1 mi l l i o n to local nonprof it agencies and organizations.

L/A Arts, 312, Cheri Donohue, Marketing Director, Lewiston, 782-7228. We are the Twin Cities’ community-based local arts agency, with a mission to “integrate the arts into the fabric of our community.”

Lewiston Auburn Community Little Theatre, 416, Karen Mayo, President , Minot , 783- 0958. We have been providing live, professional-quality performances to the L/A area for 70 years. From crowd-pleasing full- scale Broadway Musicals to Tony Award-winning comedies and dramas.

Lewiston Auburn Magazine, 615, 616, Joshua Shea, Publisher, Lewiston, 892-6063. The newest publication! The city/lifestyle magazine keeps readers on the cutting edge of life in Androscoggin County.

Lewiston-Auburn Economic Growth Council, 110, Paul Badeau, Marketing Director, Lewiston, 784-0161. L-A’s primary economic development agency offers site searches, technical assistance, gap financing, Foreign Trade Zone benefits, and marketing services.

Lewiston Career Center, 517, Paul Goding, Business Service Coordinator, Lewiston, 753-9037. The Maine Employment Resource. We are a statewide network of 23 professionally staffed offices. We assist businesses with recruiting and training workers using resources and information that will help them compete in today’s economy.

Liberty Mutual Insurance Group, 805, Pauline Pratt, Administrative Assistant, Lewiston, 782-7013. We provide person, auto, home and life insurance

Lost Valley, Inc., 332, Connie King, Owner, Auburn, 784-1561. Exciting things are happening at Lost Valley. Owners Linc and Connie are proud to show off their new renovations. Call for your next function.

Lowes - Auburn, ME #2514, 528 & 529, Marc Duncan, Sales Manager, Auburn, 514-2300. We provide customer-valued solutions with the best prices, products and services to make Lowe’s the first choice for home improvement.

Maine Ahead, 607, Mark Wellman, Publisher, Bangor, 941-1300. We are a statewide monthly business magazine delivering “business intelligence and inspiration to people in charge”. This must-read publication is mailed to 15,000 titled executives.

Maine Bank & Trust, 212, Linda A. MacMillan, Vice President - Marketing Officer, Portland, 828-3089. A division of People’s United Bank of Bridgeport, Connecticut, a diversified financial services company providing consumer and commercial banking services through 300 branches in New England.

Maine Hosting Solutions, 435, Benjamin Burden, Owner, Bath, 442-9006. Web hosting made easy since 1996. Come to our booth and say “I want my website in Maine” to get free hosting for a year.

Maine PI Service, 339, Mark A. Cayer, Owner, Lewiston, 754-6566. Recognized by Down East magazine as “Best of Maine 2009,” we conduct private investigations throughout Maine. We are an established leader in the Maine private investigation field, known for our ability to obtain answers and results for our clienté.

Maine Red Claws, 306, Cam Twiss, Operations Manager, Portland, 210-6655. We are the official minor league team of the Boston Celtics

and Charlotte Bobcats. Join us at the Portland Expo during our second season.

Maine Septic & Pumping, 213, Kathy- Rae Emmi, President , Lewiston, 782-5940. We provide realtors and homeowners with state of Maine certified septic inspections, utilizing up-to-date camera-eye technology. MS&P has a septic pumping service.

Maine Turnpike Authorit y, 422, Bruce D. Pelletier, Asst. Pub. Relations Mgr., Portland, 871-7771. We will continue to be a national leader in user-fee highway travel and significant contributors to Maine’s transportation system.

Maine Veterans’ Home, 218, Ellie Newell, Admissions Coordinator, South Paris, 743-6300. Our 90-bed multi-level facility offers skilled nursing and rehabilitation, dementia care and residential care. We care for Maine’s veterans, their spouses, or widows as well as Gold-Star parents.

M a i n e Wo m e n ’s N e t wo r k , 429, Alice Mogensen, Co-Chair, Auburn, 777-3400. Our mission is to increase women’s professional growth and leadership skills t h r o u g h n e t w o r k i n g a n d education. We provide an opportunity to discover and more fully expand professional relationships and practices.

Mainebiz Publications, 702, Laura Ashley, Sales & Marketing Coordinator, Portland, 761-8379. We report on business news and issues statewide while providing a forum for ideas and opinion. With award-winning writing, graphics and photography, Mainebiz is Maine’s business news source.

Manpower, 522, Eileen Belleau, Branch Manager, Auburn, 784-9353. We have been providing


Providing services to Maine employers at NO CHARGE

www.mainecareercenter.com

Lewiston CareerCenter5 Mollison WayLewiston, ME 04240-5805Phone: 207.753.9001, TTY: 877.796.9833

1111 Lisbon StreetLewiston, Maine 04240

(207) 786-0328 • Fax (207) 783-9377www.oacpas.net

• Accounting• Bookkeeping Services• Auditing

• Financial Planning• Tax Services• Business Valuation

Auburn, ME(207) 795-1104

Come visit us at the ShowThe Oxford Resort Casino

Presented by

Black Bear EntertainmentInnovative Technology Solutions

PO Box 2337 207 221 3291Lewiston, ME 04241 downeastnetworks.com


Profilespage 23 ‰


1775 N. Lisbon RoadLewiston, ME 04240

Tel: 207-782-7013Toll Free: 1-800-586-9035

Fax: 207-783-8011www.libertymutual.com

Personal Insurance for Auto • Home • LifeResponsibility. What’s your policy?

[email protected]

Twin Cities Air Service, LLC

Aircraft Charter, Maintenance and Aircraft Management

Serving the US, Canada, Caribbean,Bermuda and Central America

1-800-564-3882www.flycharter.com

Auburn Lewiston Airport81 Airport DriveAuburn, ME 04240

We now havescheduled service to

Yarmouth, NS

Come See UsAt Booths #700-701!

Survey: A customer-focused workforce leads to higher business performance

Wh a t ’ s t h e k e y t o creating a customer-focused organization?

Here’s one of the answers from the trenches of a high-performance company: “A culture of accountability makes a good organization great and a great organization unstoppable.”

A new major study on customer focus conducted by the Institute for Corporate Productivity (i4cp), in conjunction with American Management Association (AMA), found that accountability that starts at the top is critical to customer focus. Six ty-seven percent of respondents from high-market-performing companies that are good at focusing on customers say their organizations hold at least one corporate officer responsible for the customer experience. By contrast, 3% of lower-market-performing firms that are poor in this area hold an officer accountable.

Companies that excel in overall per formance do something else about customer focus differently, too. They make sure that a commitment to customer service doesn’t stop with senior leaders-or even with customer-facing employees. Leaders of top-notch firms create customer-focused cultures that suffuse their organizations, reaching from sales professionals with daily customer contac t to pro duc tion - l ine employees who may never have

a conversation with a consumer, but whose efforts are just as vital to company success. Nearly seven out of 10 high-performing organizations say they work to build such a power culture. Lower performers? Fewer than half.

“Alignment of the corporate mission, vision and goals with customer satisfaction” is viewed as a critical practice, according to one study participant from a high-performing company. “Bringing these concepts to the employee level and creating

secondary visions that align their actions with the overall vision has increased [our] focus on exceeding customer expectations.”

Four out of five respondents from high-performing companies say that financial growth is the key driving force behind their focus on customers. Certainly, i4cp research has shown that market focus—which revolves around a focus on customers—is one of the

five core attributes of high market performance. So it makes sense that a corporate culture centered on customers is likely to yield positive bottom-line results.

Along with account abi l i t y, communication and training are among the most vital components in culture-building approaches, the study found. “We are more actively sharing competitive data with lower levels of the organization,” one business leader revealed. In addition, the company is “instilling a culture of innovation and customer obsession to drive behavior focused on the customer.”

Multiple respondents from high-performing companies described their firms’ educational efforts. Customer-focused training “is part of our onboarding and new employee orientation,” said one. Another cited “continuous training on customer care practices” and a third explained, “We run training on a different customer service topic every month.”

Companies that achieve high levels of performance in today’s volatile marketplace demonstrate not only a dedication to customer service but also a commitment to anticipating customer needs and being proactive in meeting those needs. This type of forward-thinking mindset is one of the hallmarks of a culture that is truly customer focused.

Lucien Gosselin, center, president of the Lewiston-Auburn Economic Growth Council, and members of the local business community network during a reception at the start of the LAEGC Annual Dinner at Bates College in Lewiston.


But how does

an organization

seeking better

performance

bring about that

kind of culture

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Kelly Services, Inc is a world leader in workforce management services andhuman resource solutions. Offering temporary staffing services, outsourcing,vendor on-site and full-time placement to clients on a global basis.

Office services - Accounting - Engineering - IT - Law - Science - Marketing- Creative Services - Light Industrial - Education - Health Care & more.

Contact Kelly Services today for your staffing needs: 207-784-0400 or emailus at [email protected]

See us at booth #203

MAINE AHEADBusiness Intelligence & Inspiration For People In Charge

1 Cumberland Place Ste. #316

Bangor, ME • (207) 941-1300

www.maineahead.com

ADVISORY SERVICES OFFERED THROUGH INVESTMENT ADVISORS, A DIVISION OF PROEQUITIES, INC., A REGISTERED INVESTMENTADVISOR. SECURITIES OFFERED THROUGH PROEQUITIES, INC., A REGISTERED BROKER-DEALER, MEMBER, FINRA & SIPC. ANTHOINEFINANCING SERVICES INDEPENDENT OF PROEQUITIES, INC

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• Personal/Business Insurance Programs

86 Main Street, P.O. Box 130 • Auburn, Maine 04212-0130T: 207.689.3400 F: 207.689.3422

New commerce department reports lay foundation for measuring green economy, carbon dioxide emissions

Th e U . S . C o m m e r c e Depar tment ’s Economics and Statistics Administration

released two new reports: one that defines and measures the size and scope of the green economy and another that looks at the ways in which the American economy’s g r e e n h o u s e g a s e m i s s i o n s have changed over the past decade. Together, they provide valuable analytic tools needed to understand the emerging green economy, quantify greenhouse gas emissions and help inform future policy decisions.

“The Obama Administration’s agenda for economic recovery depends in part on efforts to develop clean energy and energy-efficiency technology,” Commerce Secretary Gary Locke said. “These reports provide important insights and are a valuable foundation to measure our success as that agenda moves forward. These efforts could put millions of people to work in high-skill, high-wage jobs as opportunities to export green products and services expand and nations seek more energy sources.”

The f irst of the two reports, “Measuring the Green Economy,” provides an important initial step toward measuring the size and composition of the emerging green economy and the number of green jobs it has created. By using publicly-available data on more than 20,000 products and services, the report shows that the green economy is well-poised for growth.

Principal findings of the report include:

• Shipments/receipts of green products and services comprise between $371 billion to $516 billion in 2007.

• The number of green jobs ranged from about 1.8 million to 2.4 million.

• Green manufacturing jobs totaled between 200,000 and 240,000.

• Green services jobs were much higher, and totaled between 1.4 million and 1.8 million.

• Energy conservation, resource conservation and pollution control were the predominant green activities, accounting for about 80% to 90% of green shipments/receipts and employment.

The second report, “U.S. Carbon Dioxide Emissions and Intensities Over Time,” shows that, while signif icant work remains in curtailing greenhouse emissions, a large number of economic sectors have indeed become more energy and carbon dioxide (CO2) efficient – particularly the manufacturing sector. The report reveals that households are responsible for about 30 percent of energy-related CO2 emissions, more than any other sector. It also provides a comprehensive accounting of carbon dioxide emissions across every economic sector – industry, the government and households – from 1998 to 2006, and lays out a understanding of changes in greenhouse gas emissions, in both total and per dollar of output. The methodology in this report can be used going forward to track the impact of any future policy aimed at reducing emissions.

Specific findings from the second report:

• Manufacturing was responsible for one-quarter of total CO2 emissions in 2006, down 30% from 1998.

• Some sub-sectors and companies have become markedly more efficient in the

amount of emissions produced; others have become less efficient.

• The household sector did not become more energy efficient. In 1997, manufacturing emitted more CO2 than any other sector. But by 2006, households were the largest CO2 emitting sector. During these years, while manufacturing was reducing its emission per dollar of output, CO2 emissions per household increased.

• The large number of households makes their cumulative effect a significant factor in total

emissions. Heat and power in residential structures accounted for about two-thirds of total households emissions, whereas household transportation accounted for the remainder.

For a complete copy of both reports, go to:

M e asur in g G re e n Eco n o my – h t t p : // w w w. e s a . d o c . g o v/GreenEconomyReport/

CO2 Emissions – http://www.esa.doc.gov/co2/

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Call today to receive ourfree brochure or DVD.

1-888-684-4668 743-6300Visit us online at

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MAINEVETERANS’HOMEScaring for those who served

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spouses, and gold star parents.

EFX, USA

(207) [email protected]

Visit usat booth 204!


www.GleasonMedia.com

Corporate & Community ServicesOffering non-credit classes and

corporate training programs.Contact us at (207) 755-5280

[email protected]/training

See us at Booth # 404

CUSTOM WINDOWTREATMENTS

Larry MorinP.O. Box 2371 Lewiston, ME 04241

207-784-1424See Us At Booth #802

Commercial • Contract Sales• Residential Design • Sales

• Service • Installations

exceptional supplemental staffing solutions to Maine companies for over 40 years. Our local service team provides the highest quality service to hundreds of companies and thousands of employees each year.

Marquis Signs, 326, Sandy Marquis, Co-Owner, Lewiston, 782-4666. We are a full-service sign company from design to installation with 33 years of experience offering signs, vehicle lettering, dimensional letters, window lettering, plaques, ADA, business cards, logos and more.

McIntire Business Products, 415, Liz Brennan, Marketing, Concord, (800) 847-2463. Centrally located in Concord, N.H., carrying the largest variety, selection and inventory of binding, laminating and presentation products in New England.

Mechanics Savings Bank, 703, Terri Cook, Loan Officer, Lewiston, 333-4542. We offer a full-range of commercial and retail services from three locations in Auburn, Lewiston and Windham. Our commercial bankers specialize in manufacturing, construction, retail and processional (business).

M u s e u m L /A , 502 , R a c h e l D e s g r o s s e i l l i e r s , E x e c u t i v e Director, Lewiston, 333-3881. We tell the story of work and community in Lewiston-Auburn through engaging exhibits and special programs encouraging family fun and learning across generations.

Nadeau’s Refrigeration, 206, Tom Nadeau, Vice President, Auburn, 786-3246. We are a family-owned mechanical contractor that specializes in commercial and residential service and installation.

Nassau Broadcasting — Maine,

301, Dave Dean, Portland, 838-1462. Frank FM, 99.9 The Wolf, WBACH and The Bone.

Next Level-Business Coaching, 804, Kurk Lalemand, Owner, Auburn, 376-3239. L/A’s only business coaching firm. Help build your business and balance your life. Ready to go to the NEXT LEVEL?

N o m a d P r o d u c t i o n s , 5 0 6 , Bi l l Moulton, Por tland, 828 -8660. We offer a full-range of media production & creative s e r v i c e s i n c l u d i n g v i d e o , audio and streaming media for corporate and non-profit clients throughout Maine.

Nordic Walking LLP, 538, Rita Myrick, Owner, Auburn, 754-9944. Happy, healthy employees make good employees. Don’t just go for a walk! Refresh your mind and relieve your stress with Nordic Walking Poles. Stop by our booth for a demonstration.

Northeast Bank, 401 & 402, Stacey Curit, Sales & Marketing Specialist, Lewiston, 786-3245. With over 130 years in the state, Northeast Bank is an institution headquartered in Lewiston, and provides comprehensive, needs-based financial services for both consumer and business customers.

Nor theast Char ter & Tour, Outside, Brian D. Rioux, Charter & Tour Accounts Manager, Lewiston, 784-3159. We are locally owned and operated and provide all forms of bus needs from 1 to 500 people.

Nor theast Cof fee Co., 536, Samantha Carey, Sales Associate, Skowhegan, (207) 474-3321. We offer coffee services to offices, restaurants and homes.

O c e D o c u m e n t P r i n t i n g Systems, 614, Kevin St. Pierre,

Auburn, 754-3936.

Odd Fellows’ and Rebekahs’ Home of Maine, 425, John Bolduc, Executive Director, Auburn, 786-4616. We provide nursing and residential care to elderly residents in a small, home-like environment.

Open Door Enterprise, 704, Kristin Fournier, Independent TriVita Aff iliate, Auburn, 783-0110. Experience wellness by reducing chronic inflammation with a respected international nutraceutical company using a unique cooperative marketing business model to bring customers and business partners to you! Trivita #13161110 Independent Affiliate Network.


Profilespage 24 ‰

A Lockheed Super Constellation aircraft inside a hangar that was part of a restoration project at the Auburn-Lewiston Municipal Airport in Auburn.



ADEAU’SRefrigerationNSales

Service

PreventiveMaintenance

Commercial

Residential

Industrial

Heating, Air Conditioning & [email protected] www.nadeausrefrigeration.

Thomas J. Nadeau - Vice President

137 Spring Street • Auburn, ME 04210(207)786-3246 • (800)287-3246 Toll Free

Simplify…Flexibility…Ease...We want to be the easiest part of your week

100 Manley Road, Auburn, ME 04211-1837800-734-6880 783-6880 fax 753-0484

efficiencymaine.com

September 12 & 15-19th, 2010

Captured MomentsPhotography

Dee Dee GrantPhotographer(207) 212-7978

www.capturedmomentsmaine.com

14 Great Falls Plaza • Auburn, Maine 04210www.auburnriverwatch.hgi.com

Come check out the latest technology inMeeting Planning at booth 438!

Optimal Energy Group, LLC, 526, Lawrence M. O’Rourke, Principal, Sumner, 388-2085. We provide f inancially rewarding energy conservation systems, guaranteed. We reduce electrical consumption, improve system qualit y and capacity, and lengthen equipment and lighting life.

Ouellette & Associates, P.A., 307, Jennifer Sewell, Receptionist, Lewiston, 786-0328. We offer full-service accounting, auditing, tax and financial services to individuals and businesses throughout New England.

Outsource Works, 613, Scott Owings, B.D. Manager, Lewiston, 777-5701.

Oxford Fair, 433, Amber Dionne, Assistant Treasurer, Norway, 739-2204. This is the annual festival promoting the Oxford Hills area.

Ox ford Networks, 539, Ann Nadeau, Marketing Coordinator, Lewiston, 333-3411. Maine-based telecommunications company providing phone, Internet and data services to businesses and residents across the state. For more information, visit www.oxfordnetworks.com.

Pal Hop, 515, Nick Knowlton, Event Organizer, Lewiston, 784-2700.

Pathway Vineyard Church, 419, Allen Austin, Executive Director, Lewiston, 784-9500. We are a group of people committed to serving the communities of Central Maine, helping however and whoever we can.

Paychex, Inc., 310, Stephanie St. Laurent, Sales Consultant, Auburn, 795-1104. Maine’s premier payroll service. Providing payroll, tax services, direct deposit, health insurance, workers’ compensation, 401(k) plans, and full human resources to meet all your payroll needs.

Payroll Management, Inc., 108, Elaine R. Hemenway, Marketing Manager, Auburn, 783- 6880. Offering full-service: earning and deduction register, direct deposit, Section 125, 401(k) interfaces, workers’ compensation reporting, tip credit reports, HR, Time and Attendance, on-line data entry, and employee crime search.

Pinnacle Development Group, 413, Kim Crabill, Business Solutions Manager, Waterville, 330-1330. A software and web application development firm which provides high-value, low-risk solutions to cost-effectively meet the business needs of clients.

Poland Spring Resort, 441, Cyndi Robbins, President, Poland Spring, 998-4351. We are quite possibly the best resort value anywhere. Donald Ross golf course, delicious food, nightly entertainment, pool, tennis, boating, and much more!

P r e - P a i d L e g a l S e r v i c e s , Inc., 208, Ken Edwards, Owner, Lewiston, 782-3514. We help with everyday legal matters. Have you ever signed a contract you wished a lawyer had looked at first? The other party did!

R.C.C. Business Services, 606, Eric Lammers, IT and Marketing Manager, Auburn, 795-0663. We

provide small businesses with bookkeeping, billing, accounts r e c e i v a b l e m a n a g e m e n t , budgeting, financial reporting, Quick Book s consult ing and QuickBooks hosting.

Rainbow Federal Credit Union, 333, Laurie Pelletier, Marketing Director, Lewiston, 784-4762. We are a full-service credit union serving all of Androscoggin and Oxford Counties.

RC3 Financials, 418, Raymond Charloux, III, Owner, Newport, 866-626-5436. Now offering great rates on credit card processing. We also help small business owners find financing by working with a network of lenders.

Records Management Center, 439, Michael Carroll, General Manager, Bangor, 990 - 4636. We specialize in secure paper shredding, records storage, and document scanning. We can help you establish compliant, secure, and cost-ef fective document management solutions.

Redlon & Johnson, 511, Tim Fox, Showroom Manager, Lewiston, 784-5721. For over 120 years,


Profilespage 25 ‰

• New 4-Step Cleanse• Nutrient Dense Nutrition• Colon Hydrotherapy• Far Infrared Sauna• Ionic Detox• Hormone rejuvenation• Chi Machine• Individual Wellness

Programs

Holistic Health for the Entire Family

229 Center Street, Auburn 207-784-7287www.calmhealthworks.com

CALM Health Works

C. Andi Locke MearsCertified Holistic Health PractitionerBoard Certifed Colon HydrotherapistWE’VE

MOVED!

NEW LOCATION:

w e h a v e p a r t n e r e d w i t h professional tradesmen. We provide plumbing/heating and electrical products for both residential and commercial use.

R e e d e r C h i r o p r a c t i c Healthcare, 514, Dr. Patrick Reeder, Lewiston, 784 -716 4. Utilizing chiropractic adjustments and the biomeridian nutritional stress assessment, we aid our patients in building structurally and nutritionally sound bodies.

Residence Inn by Marriott , 527, A l ice M o g e ns e n, S a l es Manager, Auburn, 777-3400. We are an extended-stay hotel — whether traveling for business or pleasure, our friendly staf f takes pride in anticipating and satisfying your needs.

Roy’s Driving Academy, 216, Claudet te Caron, Co - Owner, Lewiston, 784-6245. We offer private lessons to anyone who has a permit. We utilize a golf cart in the driveway with cones while students wear drunk goggles to drive it around the cones.

Salvatore Bonetti, CRPS, 437, Sal Bonetti, Financial Advisor, Portland, (800) 326-5763. Our overarching objec tive is to understand and address the evolving priorities of Plan Sponsors and Par ticipants, leading to progressive, smooth-running, and cost-efficient plans.

Sam’s Catering, 504, Michael Marchus , G eneral Manager, Lewiston, 782-2550. Offering the highest quality food and providing excellent service at very affordable prices! Courtesy, quality and service . . . a winning

combination since 1939.

S a n d c a s t l e C l i n i c a l a n d Educat ional Ser vices , 322, Stephanie Gelinas , Program Director, Lewiston, 782-2150. Our mission is to provide early childhood education and clinical services to children with special needs to typically developing children, and to provide support services to their families.

Scentsy Wickless Candles, 214, Pauline Roberge, Consultant, Lewiston, 784-6169. We are a recognized industr y- leading company. In 2009, the DSA awarded Scentsy the Rising Star Award. We bring value to the world, warm the heart, enliven the senses and inspire the soul.

Schooley Mitchell Telecom Consultants, 311, Ted Kern, Strategic Partner, Cumberland, 807-2727. We are North America’s largest independently owned and operated telecommunication consultancy. We support our clients and navigate the complex world of telecommunications by consistently delivering “money, time, security and knowledge.”

Schooner Estates, 305, Frank Proulx, Director of Marketing, Auburn, 513-5000. We are a multi-level retirement community. We have independent living apartments, assisted living studio apartments and a residential care living center.

Sebago Technics, Inc., 100, Mark Adams, Executive Vice President, Westbrook, 856-0277. We offer a range of diverse services including civil, environmental, geotechnical and transportation engineering as well as land surveying, landscape architecture and land planning.

Security Shredding, Inc., 518,

Donald J. Morin, President, Lewiston, 946-2319. We securely shred confidential documents. We are a member of NAID (National Association for Information Destruc tion) and BBB. We adhere to the guidelines of NAID. Please visit our website at www.securityshredding.biz.

ServiceMaster of Lewiston-A u b u r n , 6 0 5 , Cy n d y Z i l s , Marketing, Oxford, 783- 6310. Quality restoration vendor in f ire, water, smoke restoration, along with carpets, rug cleaning, upholstered furniture, 24-hour emergency services, window cleaning, resilient floors.

SERVPRO of Lewiston-Auburn, 8 0 0 , Ta m m y M c M i c h a e l , C o m m u n i c a t i o n s M a n a g e r, Auburn, 783-2500. We specialize in clean-up and restoration of res ident ia l and comm ercia l property after f ire, smoke, or water damage. We also mitigate mold and mildew from your home or business.

Shads Advertising Co., 407, Peter Bunker, President, Auburn, 782- 010 6 . F o r 4 0 + y e a r s , Shad’s has provided qualit y promotional ad specialties to businesses throughout New England. Shad’s can print your ad or message on anything.

Solarize Inf lec tor Window

Systems, LLC , 432, Heather Purvis, Administrative Assistant, Kennebunk, 985-4438. A new Window Insulator that is installed on the inside that reduces BTU flow through single pane glass by 70% and through thermopane windows by 40%. It works as a solar collector in the winter providing over 2000 BTU per hour in direct sun and as a solar reflector in the summer reducing air conditioning costs and making rooms cooler.

Southern NH University - Maine, 104, Sheila Wenger, Academic Advisor, Brunswick, 725-6486. We offer undergraduate and graduate programs at our Cook’s Corner Brunswick location. Evening, weekend and hybrid (part on-line, part in class) courses help accommodate students’ busy schedules.

S P C Tr a n s p o r t C o . , 5 0 3 , R y a n S u y d a m , L o g i s t i c s Manager, Auburn, 783- 4200.

A t r a n s p o r t a t i o n s o l u t i o n company that focuses on solving transportation issues within the United States.

St. Mary’s WorkMed, 520, Russ Donahue, Marketing Director, Lewiston, 777-8263. A leader in occupational health care. WorkMed provides a range of preventive and occupational medical services to over 400 employers and their employees in Androscoggin County with state-of-the-art occupational medicine, p hy s i c a l a n d o cc u p a t i o n a l therapy, x-ray and lab services all in one location.


See us at Booth #420See us at Booth #528-29

Building Partnerships

to Serve

Western Maine Businesses

• Small Business Counseling

• Loans at Favorable Rates

• Micro-enterpriseAssistance/Lending

• Special Programs forManufacturers

• Site Location Services

• Access to GovernmentContracts

125 Manley Road

Auburn, ME 04210

207.783.9186

www.avcog.org

AVCOG is an equal opportunity lender


Profilespage 31 ‰

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• TD Bank


Overview

The Lewiston-Auburn Economic Growth Council is the central economic development and business attraction agency for Lewiston-Auburn.

The Growth Council works closely with clients on a fully confidential basis offering services including technical assistance, commercial f inancing, site searches, and marketing.

The Lewiston-Auburn Economic Growth Council serves as an on-call business partner, assuming a variety of roles to help clients get down to business affordably, efficiently, and successfully.

The Growth Council also serves as a clearinghouse of information on a wide variety of business resources, such as education and training programs, incentive programs, local statistical data, and networking opportunities.

Loans

• LAEGC provides gap financing for clients in the Twin Cities, and currently manages more than 20 outstanding loans totaling about $4.8 million. Gap financing allows small- and medium-sized companies the ability to operate, innovate, and maintain their workforce.

• Since 1981, LAEGC has leveraged tens of millions of dollars in new local investments through its financing programs.

Site Searches & Product Development

• LAEGC provides confidential site searches for clients looking for existing office, industrial, retail, or commercial space, raw land, or build-to-spec options.

• LAEGC manages an extensive database of properties and works with municipal officials, local realtors, and developers to find the right solution for each client.

• L A E G C w a s i n s t r u m e n t a l in ass is t in g th e Wal - M ar t

D i s t r i b u t i o n C e n t e r, S a f e Handling, and Estes Express, to name just a few clients.

• Of ten by ser ving its sister c o r p o r a t i o n s ( L e w i s t o n Development Corp., Auburn Business Development Corp., and L-A Railroad Co.), LAEGC has helped develop or manage d e v e l o p m e n t o f p r o p e r t y , including the Auburn Industrial Park; Angostura/Wor ld Harb or s; and a future spec building on Forrestal Street in Lewiston.

• LAEGC serves as landlord and marketing agent for the Business Service Center at 415 Lisbon Street.

• Furthermore, LAEGC is always ready to assist the cities of L e w i s t o n a n d A u b u r n i n evaluating project development p r o p o s a l s a n d e x p l o r i n g partnerships.

Marketing & Public Relations

LAEGC serves as the primary marketing and business attraction resource for the cities of Lewiston and Auburn, overseeing various pr int , e lec tronic , and mass media communications. The

Growth Council manages the successful “L-A: It ’s Happening Here!” community image and

branding campaign and oversees all TV, radio, print, and electronic advertising for the campaign.

The Growth Council also assists its development clients with public relations needs, from writing and distributing press releases to organizing ground-breaking ceremonies and ribbon cuttings. LAEGC regularly pursues media and public relations opportunities particularly to related issues that affect the local economy, economic development, and business issues.

For 15 years, LAEGC has organized the Androscoggin Business to Business Trade Show, which has evolved into the largest one-day business show in the state. The show attracts nearly 200 exhibitors and 2,500 attendees. It has sold out for the past five years, and has an extensive waiting list each year.

This year’s show has as its theme “Show 2010: Launching a New Decade.” The show will focus on the need for organizations to seize opportunities to innovate, reinvent themselves, and take a fresh look at what they do best.

LAEGC also hosts an Annual Dinner and Business Forum to celebrate the community’s e c o n o m i c d e v e l o p m e n t su ccess es , inf o r m b usin ess and community leaders about deve lopm ent proje c t s , and preview upcoming projec ts . The dinner provides a forum for the cities of Lewiston and Auburn to bestow their Economic Achievement Awards to local businesses and/or individuals each year.


Growth Council serves as one-stop economic development agency

Lewiston-Auburn Economic Growth Councilwww.economicgrowth.org

415 Lisbon Street, P.O. Box 1188

Lewiston, ME 04243-1188

Phone: 784-0161

Standing, left to right: Loan Portfolio Manager Ken St. Amand, President Lucien Gosselin, Economic Development Specialist George Dycio; sitting, Staff Accountant Stephanie Lewis, Marketing Director Paul Badeau.

Rail service, in addition to an intermodal facility, a U.S. Customs port, and a General Purpose Foreign Trade Zone, has allowed L-A to develop a statewide reputation as a hub for distribution and logistics.


Heating Oil • Propane • Diesel

Commerical Energy Services

Call today to learn how you can startsaving. See you at the show!

1.866.465.7228

Entering our 2nd season at the Portland Expo Building as a part of the

NBA Development League.

Call 207-210-6655 or visit www.MaineRedClaws.com

or visit our booth for more information.

Affiliated with the Boston Celtics and Charlotte Bobcats.

Season Tickets are on sale now! Become a member of Crustacean Nation!

TARGET Marketing Maine120 TILLSON AVE.~SUITE 205 • ROCKLAND, ME 04841PHONE: (207) 596-6203 • FAX: (207) 594-4907CONTACT: [email protected]

The Direct Mail Experts In Maine.

VALUABLECOUPONS

Sign Up to ReceiveTARGETMAINE.COM

at

784-1561 / www.lostvalleyski.com

• Weddings• Class

Reunions• Anniversaries• Conferences• Ski &

SnowboardShoppe

• PaintballSee Us at Booth #332

COME CHECK OUT CLT AT BOOTH 416!

Chances to win Season Tickets toour exciting 71st Season!

Community Little Theatrewww.laclt.com • (207) 783-0958

Eileen BelleauBranch ManagerT: 207-784-9353F: 207-784-9385

95 Main St, Auburn, Maine [email protected]

www.manpower.com

1.800.966.9172www.androscogginbank.com

Visit us in Lewiston, Auburn, Lisbon Falls, LivermoreFalls, Jay, South Paris, Turner, Brunswick, Gray

and soon, Portland!Visit us at Booth #604Visit us at Booth #521

The Lewiston Root Cellar89 Birch Street

Lewiston

(207) 782-3659

See us at booth 417!

Top 25 Best-selling Business Books on Amazon.com1. The Big Short: Inside the Doomsday Machine by Michael Lewis (Author) (wireless version)

2. The Big Short: Inside the Doomsday Machine by Michael Lewis (Paper version)

3. The Betrayal of American

Prosperity: Free Market Delusions, America’s Decline, and How We Must Compete in the Post-Dollar Era by Clyde Prestowitz

4. Outliers: The Story of Success by Malcolm Gladwell

5. StrengthsFinder 2.0: A New and Upgraded Edition of the Online Test from Gallup’s Now, Discover Your Strengths by Tom Rath

6. Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh

7.Crisis Economics: A Crash Course in the Future of Finance by Nouriel Roubini, Stephen Mihm

8. Switch: How to Change Things When Change Is Hard by Chip

Heath, Dan Heath

9. Three Cups of Tea: One Man’s Mission to Promote Peace . . . One School at a Time by Greg Mortenson, David Oliver Relin

10. Open Leadership: How Social Technology Can Transform the Way You Lead by Charlene Li

11. The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell

12. Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink

13. Aftershock: Protect Yourself and Profit in the Next Global Financial Meltdown by David Wiedemer, Robert Wiedemer, Cindy Spitzer

14. Rework by Jason Fried, David Heinemeier Hansson

15. Good to Great: Why Some Companies Make the Leap... and Others Don’t by Jim Collins

16. The 7 Habits of Highly Effective People by Stephen R. Covey

17. The 4-Hour Workweek, Expanded and Updated: Expanded and Updated, With Over 100 New Pages of Cutting-Edge Content by Timothy Ferriss

18. Getting Things Done: The Art of Stress-Free Productivity by David Allen

19. Blink: The Power of Thinking Without Thinking by Malcolm Gladwell

20. Freakonomics: A Rogue Economist Explores the Hidden Side of Everything (P.S.) by Steven D. Levitt, Stephen J. Dubner

21. The Official Guide for GMAT Review, 12th Edition by Graduate Management Admission Council

22. Wellbeing: The Five Essential Elements by Tom Rath, Ph.D. James K. Harter

23. The End of the Free Market: Who Wins the War Between States and Corporations? by Ian Bremmer

24. The Five Dysfunctions of a Team: A Leadership Fable (J-B Lencioni Series) by Patrick Lencioni

25. Invaluable: The Secret to Becoming Irreplaceable by Dave Crenshaw


9-12 Foss Road, Lewiston 207-784-9500 www.pathwayvineyard.com

Anthony P D’AndreaLicensed Insurance Agent

207-577-3052

CALL TODAY!

• Dr. Comfort shoes are designedto fit the diabetic foot.

• Extra depth and width in thetoe box and forefoot.

• Medicare or private insurance maycover costs of shoes and inserts.

• Fashionable styling.• Trained shoe fitting on site.

The Medicine Shoppe373 Sabattus StreetLewiston, ME 04240Phone – 783-3539 Fax – 786-9252www.medicineshoppe.com/0550

“Dr. Comfort is the finest diabetic footwearavailable. Please call for your custom fitting.”Lana Hoang, R.Ph.

See usat Booth

#209

52 Ware StreetLewiston, Maine 04240Tel.: 207-783-8171

Toll Free: [email protected]

Visit me at booth 414!

Stop by our booth and tell uswhat you think the HIGHLIGHT

of our community is...

1-800-543-2SKIsundayriver.com

“Confidentiality is our Business”

Donald J. Morin, Principal

“We have been taking care of yourconfidential needs since 1990”

Greene, ME 04236 207-946-2319www.securityshredding.biz

SecurityShredding, Inc.

SecurityShredding, Inc.

Mobilize Maine focuses on asset mapping region by region

FairPoint Communications recently agreed to work with the State of Maine, the

regional Economic Development D is t r ic t s an d co l lab o r at i ve investors across Maine to establish Mobilize Maine and develop regional capacity throughout the state that will build a strong, g r o w i n g a n d s u s t a i n a b l e knowledge-based economy for all of Maine.

Why we need Mobilize Maine

Maine has seen a signif icant d e c l i n e i n t r a d i t i o n a l manufacturing and commodity-base d industr ies over past decades and these losses have not been fully replaced with new, sustainable businesses and good quality jobs. As a result, Maine’s per- capita personal income growth, compared to the national average, has declined from 28th to 35th in the U.S. since 1989.

Economic development efforts in the past have changed with every change of administration in Augusta and have been chronically fragmented, top-down, disconnected and under-funded,

greatly limiting their success. These include programs such as tax subsidies, investment plans, tax reform and task forces.

Current economic development efforts focus largely on competition for business and jobs among Maine cities, towns and regions and are not clearly focused on how Maine as a whole may better compete in the global economy.

What’s different about Mobilize Maine?

• Mobilize Maine is a needed, new, collaborative, bottom-up approach to community and economic development that will help Maine grow and prosper now and in years to come.

• Mobilize Maine is a f resh approach to community and economic development that builds on indigenous strengths and authentic assets of Maine’s people, places and businesses.

• Mobilize Maine will identify and develop strategies to address Maine’s unique assets, which may be skills, businesses, activities or special places that have market-leverage

in the global economy, but may not have been previously recognized.

What will Mobilize Maine do?

• Establish long-term strategies for growth that will span successive state administrations, and be sustained by a broad mass of local, private, public and non-profit sector leaders and citizen volunteers.

• Initiate a ground-up approach whereby citizens in each region will identify strengths and assets that will be the foundation of the new economy.

• Identify regional priorities that will become the basis for private, public and philanthropic investment in each economic region.

• Preserve and sustain Maine’s unique Quality of Place, while growing good paying jobs and businesses.

• Focus on measurable outcomes with firm timeframes, benchmarks, and assigned responsibility for getting things done.

How will Mobilize Maine connect to other related efforts?

Mobilize Maine will be facilitated and coordinated by and among the six Economic Development Districts, namely:

• Northern Maine Development Commission (NMDC)

• Eastern Maine Development Corporation (EMDC)

• Kennebec Valley Council of

Governments (KVCOG)

• Androscoggin Valley Council of Governments (AVCOG)

• Southern M aine Economic Development District (SMEDD)

• M i d C o a s t E c o n o m i c Development District (MCEDD)

These organizations, supported by federal , s tate and local governments, will coordinate and integrate the following efforts and implement their related r e c o m m e n d a t i o n s t h r o u g h Mobilize Maine:

• E c o n o m i c D e v e l o p m e n t Administration (U.S. Dept of Commerce)

Mobilize Mainepage 29 ‰


Home Quest Neighbor WorksHome Ownership Center

79 Main St. • Auburn

(207) 795-4065Visit us at Booth 524!

KEEPING AN EYE ON

QUALITYCall Alliance Press for your next sheet-fed printing project. We give concise, expert

advice and solutions to make your project stand out above the rest.P.O. Box 10 • 3 Business Parkway

Brunswick, ME 04011-1302(207) 729-3311 • (800) 356-8850

www.alliance-press.com [email protected]

FULL SERVICE SHEET-FED PRINTERS

Come visit us at our both #527

Don’t Miss Our DailyComplimentary Breakfast &

Evening Social Hour, Monday through Wednesday

The GREAT OUTDOORSOn Pleasant Pond, Route 117, Turner

“Celebrate Your Special Occasion AtOur Beautiful, Private Beachfront Area”

A limitless array of indoor & outdoor possibilities:- Beach/Lakeside ceremonies - Lodge with seating up to 300- Fieldstone fireplace, stage, dance floor - Full kitchen facilities- Beach, boats, BBQs, picnic areas, sports areas

Open May - OctoberCall Mary at (207)224-7061

www.greatoutdoorsme.com“Rustic Beauty In A Peaceful Country Lakeside Setting”


Balloon FestivalGreat Falls

“Celebrating Maine Farms”

18th AnnualAugust 20, 21, 22, 2010on the riverfront of Lewiston/Auburn

NOMAD

PRODUCTIONS

Come and stopby our booth #506.

34 Center Street, Auburn, Me 04210Phone: 207-689-9800

www.kwmidmaine.com

Mobilize Mainefrom page 28

• The Maine Quality of Place Council

• The Governor’s Working Group on Economic Development Delivery

• The Northern Border Regional Commission

• The Northern Forest Sustainable Economy Initiative

What does Mobilize Maine hope to achieve in year one?

• Build a critical mass of citizens who understand how Maine can and will grow, and who will

mobilize people and resources to i nve s t i n g r ow t h t h at transcends changing political administrations in Augusta.

• T h r o u g h b r o a d c i t i z e n participation, identify unique and marketable assets that have greatest potential for growth in the global economy.

• Achieve a clear understanding of how Maine’s Quality of Place creates good paying jobs, new businesses and sustainable economic growth; an urgent sense of the need to transform Maine’s economy and economic performance; and a shared vision for community and economic development strategies at the regional and state policy levels.

• Establish the first systematic and consistent approach to planning regional and statewide asset-based community and economic development strategies.

• D eve l o p b e t te r- inte g r ate d regional and state economic development budgets that will align with Mobilize Maine actions.

• Prioritize a roadmap for public, p r i v ate an d p hi lanthro p i c investors to strengthen Maine’s most promising assets and to help grow the economy in a sustainable manner.

• Set concrete actions, timelines and benchmarks to transform Maine’s regional economies and business climate.

Photo to right: Milt Simon, center, talks with a visitor to the Heutz Premium Pellet System booth at a previous Business to Business Trade Show at the Androscoggin Bank Colisee.



AUGUSTA OFFICE77 Sewall St., Suite 3000, P.O. Box 5249, Augusta, ME 04332-5249

P: 207.622.9820 F: 207.622.9732 eatonpeabody.com

Come seeus at

Booth 405!

See Us AtBooths

#400 & 421

ROY’S DRIVINGACADEMY

“WeCare”

784-6245

State Licensed

334 East Ave, Lewiston

Classes Start Every 3 weeksOver 100 Years Combined Experience

See Us at Booth #216

DRIVER’S ED

Aging Worker InitiativeIn partnership with Maine’s LocalWorkforce Investment Boards, we areinviting employers to participate in dia-logues with other business leaders andworkforce development professionalsto explore successful strategies in at-tracting and retaining older workers.

This is your opportunity to share yourexperiences with older workers at a

meeting with your peers.

Maggie Vishneau at [email protected]

Larry Ullian at [email protected]

2009 good year for international trade (Reprinted with permission by the Maine International Trade Center)

The 2000s were a decade o f g r o w t h f o r t h e i n t e r n a t i o n a l t r a d e

s e c t o r i n M a i n e . I n 2 0 0 0 , Maine expor ted $1. 8 bi l l ion in products annually. In 2009, Maine expor ted $2. 3 bil l ion, representing a 28% increase since 2000. In addition, Maine’s economic reach has become much more global in the last decade.

I n 20 0 0 , M a i n e co m p a n i e s exported to 160 countries, and exported at least $100,000 of product to 83 countries. In 2008, Maine companies exported to 163 countries, and exported at least $100,000 of product to 99 countries.

Despite a decade of success, 2009 was a challenging year for Maine’s export community. E x p o r t s b e g a n t o d e c l i n e considerably amid the global financial crisis beginning in the fourth quarter of 2008. Maine expor ts fel l of f their record 2008 pace by 24% in calendar year 2009. Trade numbers did, however, show signs of recovery in the summer of 2009. In 2009, the Maine International Trade

Ce nte r r e sp o n d e d to m o r e requests for information than at any time in its history, as Maine businesses sought new markets for products.

The future of international trade in Maine is bright as more and more Maine companies learn of the tremendous opportunities available in foreign markets. In 2010, MITC will continue to reach out to Maine businesses to grow the number involved in international trade.

TRADING PARTNERS

I n 20 0 9, M a i n e co m p a n i e s traded with 160 of the world’s nations. Trade ranged from $902 million of goods to Canada, to $2800 of aircraft parts to Gabon.

Maine truly has become a fully-integrated global player, and as a result there are now limitless markets for Maine products and services.

G l o b a l b u i l d i n g b o o m s throughout the 2000s, as well as high demand for computer, te chn o l o gic a l , an d d e fe ns e p r o d u c t s h a s c h a n g e d t h e

destinations of Maine goods. A l t h o u g h C a n a d a r e m a i n s Maine’s largest trading partner, huge new markets in Asia and the Middle East have emerged, resulting in tens of mil l ions of dollars in sales to Maine companies. The table below illustrates some of the market changes of the last decade.

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ToTal all ParTner CounTries

CanadaMalaysiaChina (Mainland)JapanSaudi ArabiaFranceKorea, Republic OfUkraineNetherlandsMexicoBelgiumSwitzerlandUnited KingdomAustraliaGermanyUnited Arab EmiratesBrazilHong KongSingaporeFinland

$2,276,290,790$902,671,668$348,467,408$175,470,108$101,393,779$66,059,055$64,216,013$51,592,147$51,302,932$48,651,049$43,136,329$38,938,690$32,718,972$32,440,460$29,327,509$28,867,388$21,136,491$17,664,049$16,494,430$12,437,093$12,111,372

$1,778,694,956$838,901,424$133,760,020$23,161,298$76,634,634$1,502,469$28,319,279$64,402,002$113,773$32,270,359$36,922,646$58,201,839$4,480,595$47,337,305$40,085,158$35,249,122$1,741,901$26,628,288$50,039,256$36,441,219$2,045,439

2009 2000 DesCriPTion annual 2009 annual 2000

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Maine’s ToP exPorTers: 2009 vs. 2000

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Exports offer opportunity for economic growthIncreased global trade and the growing interdependence among nations of the world has resulted in an expanding middle class and an historic opportunity for U.S. exporters, said Under Secretary of Commerce for International Trade Francisco Sánchez. “President Obama’s National Export Initiative has two short-term goals: double exports in the next five years and support 2 million jobs. The priority focus of the NEI is to put America on a track to take full advantage of the global marketplace.” The NEI goals require a repositioning of America’s strategic outlook in regards to exporting, and Department of Commerce’s International Trade Administration plays a major role in implementing the necessary initiatives and programs designed to achieve these objectives. To better reach the 95 percent of the world’s potential consumers living outside the United States, ITA is utilizing strategic partnerships and engaging private sector experts to increase exporting possibilities for U.S. companies. FMI, please visit www.trade.gov.

Sullivan Tire & Auto Service, 211, Vanessa Jackson, Marketing/Advertising, Norwell, 781-982-1550. We are celebrating our 55th anniversar y of ser ving New Englanders with quality mechanical work and superior customer service.

Sun Journal, 200 & 201, Sheri Verville, Marketing Coordinator, Lewiston, 689-2903. Central and Western Maine’s award-winning newspaper, published daily in four editions: City, Oxford Hills, Franklin, and River Valley. Four distinct local editions allow us to better connect our advertisers and subscribers.

S u n d ay R i ve r R e s o r t a n d Conference Center, 436, Dan Crooker, Director Conference Sales, Newry, 824-5046. Nestled in the beautiful Mahoosuc Mountains, Sunday River Resort provides a self-contained, distraction-free environment and is the perfect setting for any outdoor adventure, conference, executive meeting, reunion or wedding.

T.H. Creations, 314, Brenda Tarmey, Business Manager, Lewiston, 782-5498. We are a custom website design and development company, specializing in content management solutions for both informational and e-commerce sites.

Target Marketing Maine, 323, Sheryl Bickel, Sales Manager, Rockland, 596-6203. We offer targeted distribution of your advertising message through direct mail and e-mail campaigns.

TD Bank, 601, Gary Bellegarde, Manager, Lewiston, 795-5277. We provide financial solutions that make sense. Our Small Business Foundation team is committed to knowing you and your business.

T h e G r e a t O u t d o o r s Recreational Function Facility, 217, Mary L. Seaman, Proprietor, Turner, 224-7061. We offer a huge lodge for indoor events up to 300 people, outdoor sports areas, beach and swimming, boats and cottage rentals.

The Helping Hands Team, 618, A. John Hyman, Independent Distr ibutor, Mechanic Fal ls , 782-0954. This is where health and wellness meet science and technology. Usual and unusual products. Solutions for life and vitamin D without the sunburn.

The Lewiston Root Cellar, 417, Chris Pope, Director, Lewiston, 782-3659. We are a 501(C)3

Interdenominational Christian Mission with a goal of uniting churches and the community in the common cause of addressing the various needs to inner city families in Lewiston.

The Medicine Shoppe, 209, Richard Gregoire, Public Relations, Lewiston, 783-3539. We are a l o c a l l y - ow n e d p h a r m a c y dedicated to 100% healthcare

focus, supplies, prescriptions and home health supplies to retail customers, healthcare facilities and hospitals.

The Public Theatre, 408, Kathy Gleason, Board President, Auburn, 784-3560. A professional equity theatre dedicated to producing high-quality entertainment at an affordable price.

The Sheridan Corporation, 532, David Whitney, Regional Manager, Portland, 774-6138. Since 1947, we have been serving the design and construction needs of clients in the commercial, industrial, retail, institutional, and municipal markets.


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Profilespage 32 ‰

JULY

• 4, Liberty Festival, Veterans Park, Lewiston, 783-2249.

• 7 to August 18, Noontime Organ Concert Series, Basilica of Saints Peter and Paul, Wednesdays through the summer, Lewiston, 12:15 to 12:45 p.m., 777-1200.

• 9-11, Moxie Festival, Lisbon Falls, 353-7251.

• 5- August 7, Bates Dance Festival, Bates College, 786-6381.

• 9-August 8, Source to the Sea Trek, day paddling trips, 754-8158.

• 12, L-A Home & Garden Tour, Lewiston and Auburn, 783-6764.

• 25, Maine Farm Day.

• July-August, Mid-summer Lakeside Concert series, Olin Arts Center, Bates College, Lewiston, Thursday evenings, 786-6400.

AUGUST

• 14, Pal Hop reunion concert with six bands, Androscoggin Bank Colisee, 8 p.m., 783-2009.

• 20-22, Great Falls Balloon Festival, Downtown Lewiston, 783-2249.

SEPTEMBER

• 11-13, The Greek Festival, Holy Trinity Greek Orthodox Church, Lewiston, 783-6795.

Time Warner Cable Business Class, 30 0, Michelle Lopes, Marketing Manager, Portland, 253-7335. We deliver all the communication services your business needs with scalable Inte r n e t , p h o n e an d c ab l e T V service supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that’s right for your business.

Tr i - Co u n t y M e n t a l H e a l t h S e r v ice s , 427, Ke l ly David , D e v e l o p m e n t / C o m m u n i t y Relations, Lewiston, 783-4663. We are committed to providing the people of Maine with excellence in mental health, substance abuse, rehabilitation of life skills services, respec tive consumer r ights , personal dignity and maintaining agency financial stability.

Trinity Catholic School, 102, Rit Leslie, Market Committee Chair, Lewiston, 783-9323.

Turner Publishing Inc., 612, Dan Smiley, General Manager, Turner, 225-2076. Maine’s largest free direct-mail newspaper company offering 16 newspapers to 200,000

homes in over 160 communities, reaching 500,000 people.

Twin Cities Air Service, Inc., 101, Beth Humphrey, Auburn, 576-0845. Aircraft charter, maintenance, management and acquisition.

Unitil Corp., 420, Kelly Fowler, Sr. Bus. Dev. Rep., Portland, 514-2505. We are an investor-owned, public utility holding company of its affiliate Northern Utilities, Inc. Northern is a local natural gas distribution utility serving 26,500 customers in 28 communities in Southern Maine.

Verizon Wireless, 203, David Talro, 240-0439. We operate the nation’s most reliable and largest voice and data network serving 87.7 million customers. For more information, visit www.verizonwireless.com.

Ware Street Inn, 414, Jan Barrett, O wner, Lewiston, 783 - 8171. Comfortably elegant B&B abutting Bates College, serving L-A’s visitors with outstanding hospitality since 1999. Now offering the L-A community unique small event and meeting space with food service, as well as catering small meetings and events off-site.

Waterman Farm Machinery Co., Inc., 619, Bob Waterman, Jr, VP, Sabattus, 375-6561. We opened in 1956. We sell lawn, garden,

farm equipment as well as all tractor sizes and light construction equipment. We service everything we sell.

WGME 13, 202, Susan Berube, Sales Manager, Portland, 228-7703. We have been part of the L-A community for more than a decade and most recently with the relocation of the Lewiston news bureau to its new location on Main Street. WGME-13 is proud to be partnering with the L-A Growth Council, Chamber and the Cities of Lewiston and Auburn to launch the next phase of the “L-A: Its Happening Here!” campaign.


*Paralegals are not lawyers and cannot practice law or give legal advice to consumers. **Additional academy training may be required for law enforcement positions. Not all programs off ered in all locations.

*Paralegals are not lawyers and cannot practice law or give legal advice to consumers. **Additional academy training may be required for law enforcement positions. Not all programs off ered in all locations.


2010 Calendar of local summer eventsJUNE

• 18-20, Festival FrancoFun, Franco-American Heritage Center, Lewiston, 783-1585.

• Mid-June - August, Auburn Community Concerts, Festival Plaza, every Wednesday, 7 p.m.

• 26, Inspired Voices Benefit Concert, Franco American Heritage Center, Lewiston, 6 p.m., 782-7228.

The B2B Trade Show is a great place to network. Check the calendar of events for other opportunities.


See us at booth #103

Sun Journal Business to Business Trade Show 2010

Documents

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annual business

business financing

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finance authority of

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major event