Summit AACS LMI March 2010 - University of Warwick › fac › soc › ier › ngrf › lmifuturetrends › sectorscov… · Maintenance Electrician NVQ Level 3 in Electrical Maintenance

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SummitSkills

Contents

UK, England and English Regions1. SummitSkills the Sector Skills Council for the Building Services Engineering Sector2. Electrotechnical Industry3. Plumbing Industry4. Heating & Ventilating Industry5. Air Conditioning and Refrigeration Industry6. Electrical and Electronic Servicing Industry

1. Building Services Engineering Sector

1.1 Sector information - a brief description of what the sector covers at UK level

Building Services Engineering is made up of four key industries:

Electrotechnical Plumbing Heating and Ventilating Air Conditioning and Refrigeration

If Building Services Engineering didn’t exist there would be no electricity, heating orrunning water. So, no lighting, no warm buildings, no computers, no cooking, no fridges orfreezers, no sanitation.

The sector had an annual turnover of £17bn in 2007, employing around half a millionpeople in over 60,000 businesses. 90% of those businesses employ fewer than 10people.

Building services engineering is continually adapting to meet technological challenges,playing a central role in Environmental Technologies, particularly around renewableenergy and microgeneration. Climate change affects our everyday lives now and it’s thepeople working in building services engineering that are tackling these challenges head-on. The sector is at the forefront of developing technologies such as solar heating and hotwater, photovoltaics, micro-wind turbines and ground and air source heat pumps as wellas biomass and rainwater harvesting.

To find out more about the sector: http://www.goodday.org.uk/Careers/What-is-Building-Services/8 & http://www.goodday.org.uk/Careers/What-is-Building-Services/19

To watch a short film about the sector: http://www.goodday.org.uk/Careers/What-is-Building-Services/83

To read more about Building Services Engineering and the environment:http://www.goodday.org.uk/Careers/What-is-Building-Services/65

The following resources may also be useful:

Skilled Worker Careers Information – Englandhttp://www.goodday.org.uk/public/cms/File/Good%20day/England%20craft%20careers%20booklet%20final%20Aug19.pdf

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Technician and Graduate Careers Informationhttp://www.goodday.org.uk/public/cms/File/Good%20day/Technician%20Graduate%20Booklet%20final%2010%20July.pdf

Interactive Careers Map http://www.goodday.org.uk/Careers/Careers-Online-Map/10.A pdf version is available for download athttp://www.goodday.org.uk/public/cms/File/Good%20day/SummitSkills%20A2%20careers%20map.pdf

Training Routes http://www.goodday.org.uk/Careers/Training-Routes/14

Apprenticeships and NVQs in England http://www.goodday.org.uk/Careers/Training-Routes/Training-around-the-UK---skilled-worker/50

Technical Workers Training Routes http://www.goodday.org.uk/Careers/Training-Routes/55

Professional Workers Training Routes http://www.goodday.org.uk/Careers/Training-Routes/56

2. Electrotechnical

2.1 A brief description of what the industry covers at UK level

This is a diverse and exciting industry at the cutting-edge of installing, commissioning andmaintaining technology in all types of building, including:

complex projects such as shopping, sports stadiums, hospitals and new housingprojects

advanced data-cabling, data-handling systems and fibre-optic systems computer controlled building management systems renewable energy systems control equipment for complex industrial manufacturing and processing

The Electrotechnical industry is professional, responsible and future proof. It offers goodprospects, a full career path from school-leaver to professional qualifications, and goodpay.

From domestic work to major engineering projects - the Electrotechnical world provides avariety of jobs that few others can match. Electrotechnical workers have numerouschoices regarding the type of work they do and the career progression routes they take.

2.2 Information on careers available and new emerging jobs, transferability of skills,career paths and opportunities for progression

Jobs currently available in the industry include (titles can differ between regions, nationsand employers):

Installation Electricians install power, lighting, fire protection, security andstructured cabling

Electrotechnical Panel Builders build the control panels that control buildingmanagement systems and industrial processes

Machine Repair and Rewind Electricians repair and maintain electrical motorswhich drive equipment and machinery such as compressors, pumps and fans withinbuildings

Instrumentation Electricians commission, test, fault find and repair buildingmanagement and industrial processing systems

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Maintenance Electricians maintain modern electrical systems and the equipmentthey serve to ensure effective and efficient operation

Highway Systems Electricians install and maintain street lighting and trafficmanagement systems

The Electrotechnical industry is at the forefront of environmentally-friendly technologies,designing and installing low carbon footprint systems involving photovoltaic cells,combined heat and power (CHP) units, wind turbines, fuel cells and water power.

Key Common Activities across all occupations involve:

working safely working in an environmentally friendly manner undertaking preparatory work identifying and rectifying faults providing functional and technical information maintaining working relationships overseeing work activities

Typical progression routes from this industry are into technician (the collective term that isused to broadly describe a diverse range of jobs normally qualified to NVQ Level 3/4,Higher National Certificate or Foundation Degree level or equivalent) or professionalbuilding service engineering roles. For more information, seehttp://www.goodday.org.uk/public/cms/File/Good%20day/Technician%20Graduate%20Booklet%20final%2010%20July.pdf.

2.3 Information on pay scales in the industry

Pay scales in the industry vary depending on, among other things, the employer, thenumber of hours you are prepared to work, your location, and any company bonusschemes.

As a guide:

First-year apprentices start on around £8,000 a year Newly-qualified workers earn around £17,000 a year Experienced workers earn around £30,000 a year

For up-to-date information on pay scales, visit the Joint Industry Board (JIB) website:http://www.jib.org.uk/tschemes080910.htm.

2.4 Information on entry requirements, application processes (e.g. Apprenticeships)

You must be employed to sign up to the Electrotechnical Advanced Apprenticeship.

You are expected to have a good level of education, GCSEs grade C or above in Maths,English and Science, or the Higher Diploma in either Engineering or Construction and theBuilt Environment (CBE). You will usually have to have an interview and, depending onyour age and experience, you may have to undertake a skills/aptitude test before theemployer/provider/college will take you on.

The Electrotechnical Advanced Apprenticeship framework can be found athttp://www.summitskills.org.uk/cgi-bin/downloads.pl/337/Electrotechnical_Advanced_Apprenticeship.pdf

For more information about Electrotechnical apprenticeships, contact:

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BEST: www.best-ltd.co.uk or telephone 01628 607800 JTL: www.jtltraining.com or telephone 08000 852 308 Your local college

2.5 Qualifications

The Electrotechnical industry requires you to have an NVQ Level 3 to achieve qualifiedstatus. New entrants need to complete both the Level 3 Certificate in ElectrotechnicalTechnology and the relevant NVQ listed below in order to be classed as qualified.Apprenticeships typically take between 2 & 4 years to complete.

Job Qualifications required Key Skills & OtherLearning

Installation Electrician NVQ Level 3 in ElectricalInstallation – Buildings & Structures

Key Skills: Application of

Number Level 2 Communication Level

2 Information

Technology Level 1

Other Learning: Practical

PerformanceAssessment Level 3

Employment Rightsand Responsibilities

Electrotechnical PanelBuilder

NVQ Level 3 in ElectrotechnicalPanel Building

Machine Repair andRewind Electrician

NVQ Level 3 in Electrical MachineRewind and Repair

InstrumentationElectrician

NVQ Level 3 in InstallingInstrumentation

Maintenance Electrician NVQ Level 3 in ElectricalMaintenance

Highway SystemsElectrician

NVQ Level 3 in Highway ElectricalSystems

Always check with your training provider that the course you are planning to do will giveyou the qualification you need.

2.6 Data on employment and labour market trends and forecasts

There are around 23,000 businesses in the industry employing 161,000 people, mostlywhite male. Around 90% of businesses employ fewer than 10 people. Because of thecurrent economic situation, the number of people employed is forecast to fall by between18% and 42% depending upon the depth of the recession and the speed of recovery. Aproportion of these will be apprentices.

About 90% of people working in this industry are employed as Installation Electricianswith around 20% of these installing alarms. 5-8% work as Highway Systems Electriciansand the other 2-5% work in the other trades.

Females comprise less than 1% of the skilled workforce and ethnic minorities around3.5% although this is improving, albeit very slowly. Approximately 1.4% of the workforceis from Indian, Pakistani or Bangladeshi backgrounds.

The majority (63%) of the workforce are aged between 35 and 54.

At technician and professional levels, the workforce is likely to remain stable or declineslightly in 2009. From 2010 onwards, there is likely to be an increase in the numberrequired, thereby improving prospects for new entrants to the sector. This will particularlybenefit graduates seeking to enter the industry and gain employment withinconsultancies.

2.7 Skill shortages

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Because of the effects of the economic downturn, the skill needs of the sector areexpected to be met by the redeployment of displaced workers, especially during 2009 and2010. Therefore, recruitment to replace those retiring or leaving the industry is likely to beminimal.

2.8 Information on opportunities for adults changing career direction

Typical progression routes in this industry are into technician (the collective term that isused to broadly describe a diverse range of jobs normally qualified to NVQ Level 3/4,Higher National Certificate or Foundation Degree level or equivalent), supervisorymanagement or professional building services engineering roles. Many qualifiedelectricians also run their own businesses.

Technician and professional roles typically sought after by people working in the sectorare:

Computer Aided Design (CAD) Technician Contract or Project Engineer Site Supervisor Contract or Project Manager Consulting Engineer Estimator/Quantity Surveyor Educator or Trainer Business Manager or Proprietor

For more information, seehttp://www.goodday.org.uk/public/cms/File/Good%20day/Technician%20Graduate%20Booklet%20final%2010%20July.pdf.

If you want to move to or develop a career in one of the other industries within the sector,you will need to achieve the relevant NVQ Level 2 or Level 3 to be recognised asqualified within that industry.

To identify how closely you meet the generic skills required to work in the sector and tofind out which jobs you may be most suited to, review the job changer matrix found athttp://www.goodday.org.uk/public/cms/File/LMI%20Job%20Changer%20Matrix.pdf

2.9 Information on points of entry or transfer into the industry from another industry.

The Electrotechnical industry is a frequent choice of career by those who are maderedundant from engineering roles, by those changing career and by those returning towork after a break. You will need to achieve an NVQ Level 3 to achieve qualified statusand this will take between 2 & 4 years to complete whilst working in the industry.

In order to work in the electrotechnical industry, there are certain skills and traits you willneed. These are the same, generic skills, whichever industry you work in but the levelsmay differ depending on the job you will be doing.

Communicate Use Numbers Manage Information Demonstrate Positive Attitude & Behaviours Be Responsible Be Adaptable Learn Continuously Work Safely

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Worth With Others Think and Solve Problems Participate in Projects and Tasks Customer Care Job Specific Aptitude Underpinning Knowledge Practical Skills

Levels:

1 = Basic ability (I can get by)2 = Medium ability (I am as good as other people)3 = Advanced ability (I am really good at this)

If you are considering changing jobs to a career in the electrotechnical industry, you mayalready have some of these. To find out how suited you would be, you might like to carryout the self-assessment found at .

2.10 Job profiles

The Electrotechnical & Building Services Engineer job profiles can be found athttp://www.goodday.org.uk/Careers/Careers-Information/103

2.11 Case studies

Chris Jenkins – Electrical Apprentice http://www.goodday.org.uk/Careers/Case-Studies/39

Andy Parkes – Electrical Apprentice to Quantity Surveyorhttp://www.goodday.org.uk/public/cms/Media/ANDY_PARKES_768K_Stream.wmv

Elizabeth MacDonald – Electrical Apprentice to Electrotechnical Tutorhttp://www.goodday.org.uk/public/cms/Media/ELIZABETH_MACDONALD_768K_St.wmv

William McLean – Electrician to Project Engineerhttp://www.goodday.org.uk/Careers/Case-Studies/61

David Edwards - Project Engineerhttp://www.goodday.org.uk/public/cms/Media/DAVID_EDWARDS_768K_Stream.wmv

Ivan Chan – Senior Mechanical Engineerhttp://www.goodday.org.uk/public/cms/Media/IVAN_CHAN_768K_Stream.wmv

Mary Ann Wright – Senior Engineerhttp://www.goodday.org.uk/Careers/Case-Studies/42

2.12 FAQs

Question ResponseWhat qualificationsdo I need to start anapprenticeship?

You are expected to have a good level of education, GCSEsgrade C or above in Maths, English and Science, or the HigherDiploma in either Engineering or Construction and the BuiltEnvironment (CBE) or, in Wales, the Welsh Baccalaureate.

Can I choosebetween a trade anda technical/

If you want to learn a trade, an apprenticeship is the best wayin. If you want a technical/professional job, there are two entryroutes - you can either start work immediately and do an

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professional job inthe sector?

apprenticeship, then go on to get a suitable Higher NationalDiploma, Foundation Degree or full degree; or you can go onto any of these straight after completing your A levels.

How long does it takebefore I am skilledenough to get fullpay?

Once you have completed your apprenticeship (2-4 years) ortechnical/professional qualification, you will then need to gainfurther work experience for a few years before earning the toprates of pay. Often, pay increases are linked to achievement ofqualifications.

Is it better to do a full-time course atcollege or take anapprenticeship?

Apprenticeships, although fewer in number than full-timeplaces, provide the best route as they not only provide theknowledge required but the practical work experience as well.Higher National Diplomas and full honours degrees can bestudied full time or part time whilst in employment. FoundationDegrees are designed to provide a higher educationqualification with a vocational focus and should ideally becompleted whilst in relevant employment to enableparticipation in appropriate work based learning as well ascollege or university based learning.

What qualificationswill I need to work asan electrician?

The Electrotechnical industry requires you to have an NVQLevel 3 to achieve qualified status. New entrants need tocomplete both the Level 3 Certificate in ElectrotechnicalTechnology and the relevant NVQ in order to be classed asqualified.

Where can I find anemployer?

You should begin by thinking about whether any members ofyour family or friends run or work for an electrical business oranother business that employs electricians – they may be ableto help.

There is a new website where you can look for local ornational vacancieshttps://apprenticeshipvacancymatchingservice.lsc.gov.uk/navms/forms/candidate/visitorlanding.aspx.

You could also try contacting businesses from your localYellow Pages and adverts for apprentices sometimes appearin local newspapers and on websites such as Workthing orMonster. (See http://www.summitskills.org.uk/careers/326 for alist of helpful websites.) Your local Jobcentre may also be ableto help.

It is important to remember that employers take on apprenticesbased on the needs of their business and may change fromyear to year. The recession is having an impact onrecruitment.

What does theaptitude test involve?

Colleges/Training providers use their own tests. These aremultiple choice questions and, generally, will include:

24hour clock & working with timing devices Basic calculations Calculating materials quantities Calculating volumes Mathematical series Reading instruments Taking measurements

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Interpreting charts Using formulae Interpreting servicing/installation instructions

(comprehension section) Object recognition & applying logic

You may also be tested for colour blindness, depending onwhat work you will be doing, and will be asked to complete ahealth declaration form.

What will I be askedat an interview?

This will vary depending on the employer but you will usuallybe asked about:

your qualifications previous work experience - in the industry or

elsewhere availability to travel and work away from home

How much does anelectrician get paid?

Pay scales in the industry vary depending on the employer,the number of hours you are prepared to work, your locationand any company bonus schemes. As a guide:

First-year apprentices start on around £8,000 a year Newly-qualified workers earn around £17,000 a year Experienced workers earn around £30,000 a year

What are thechances of megetting a job when Icomplete mytraining?

If you join as an apprentice, undertake an NVQ or other work-based qualification, you will already be employed as trainingcannot be completed without work experience. However, thereis a great deal of competition for jobs and apprenticeships inthis industry and employers only take the very best applicants,usually those with some work experience.

What is a CSCSCard and how do Iget one?

CSCS stands for Construction Skills Certification Scheme andthis is often mistaken as the card required by building servicesengineering workers. However, the correct card for anyoneworking in Electrotechnical occupations is a card issued underthe Electrotechnical Certification Scheme (ECS).

Skillcards are increasingly demanded as proof of occupationalcompetence by contractors, public and private clients andothers.

For more information about these cards and how to get one,visit http://www.jib.org.uk/ecs1.htm

2.13 Sources of additional information, web-links etc

General careers information can be obtained from SummitSkills’ careers helpline 08000688336. Further general information is also available on SummitSkills’ careers websitewww.goodday.org.uk. Further information about Electrotechnical careers is available athttp://www.goodday.org.uk/Careers/What-is-Building-Services/21

The following organisations are associated with the Electrotechnical industry:

The Electrical Contractors’ Association (ECA) represents electrical, electronic,installation engineering and building services companies www.eca.co.uk

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The Joint Industry Board (JIB) for the Electrical Contracting Industry regulates therelations between employers and employees engaged in the industrywww.jib.org.uk

2.14 Electrotechnical Regional Information

2.14.1 East Midlands

There are 14,560 people employed in the industry. This is forecast to fall to between8,484 and 11,936 because of the economic downturn.

2.14.2 East of England


2.14.3 London


2.14.4 North East


2.14.5 North West


2.14.6 South East


2.14.7 South West


2.14.8 West MidlandsThere are 18,610 people employed in the industry. This is forecast to fall to between10,844 and 15,254 because of the economic downturn.

2.14.9 Yorkshire and the Humber


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3. Plumbing


Plumbers are responsible for the comfortable, hygienic and safe environments in whichwe live, work and relax.

Plumbing is a responsive and continually developing industry. In recent yearsenvironmental technologies have been integrated within the industry and the modernplumber now undertakes a wide variety of jobs, including:

installing and maintaining central heating systems, hot and cold water systemsand drainage systems

installing, commissioning and maintaining solar water heating, rainwaterharvesters or grey water re-cycling systems

installing and maintaining gas, oil and solid fuel appliances.

Plumbing offers a rewarding future, a full career path leading to professionalqualifications, and good pay. No two days are the same - from changing a tap washer toinstalling a solar powered hot water system, plumbers work on domestic, commercial andindustrial projects that offer variety and challenge.

3.2 Information on careers available and new emerging jobs, transferability of skillscareer paths and opportunities for progression

Jobs currently available in the industry include (titles can vary between regions, nationsand employers):

Domestic Plumbers (NVQ Level 2) install simple cold water, hot water, sanitation,rainwater, wet central heating systems and sheet lead weathering systems

Domestic Plumbers (NVQ Level 3) install complex cold water, hot water, sanitation,heating systems and domestic fuel burning appliances such as gas, oil or solid fuelboilers; design systems and improve business products

Industrial and Commercial Plumbers (NVQ Level 3) install industrial andcommercial heating, fuel supply, specialist appliances and fire protection systems

The Plumbing industry is at the forefront of environmentally-friendly technologies,designing and installing low carbon footprint systems involving solar water and rainwaterharvesting.




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Pay scales in the industry vary depending on, among other things, the employer, thenumber of hours you are prepared to work, your location and any company bonusschemes.

As a guide:

First-year apprentices start on around £10,000 a year Newly-qualified plumbers earn around £17,000 a year Experienced plumbers earn around £30,000 a year

For up-to-date information on pay scales, visit:http://www.unitetheunion.com/sectors/construction/plumbing_pmes/plumbing_national_rates_of_pay.aspx.


You must be employed to sign up to a Plumbing Apprenticeship.

You are expected to have a good level of education, GCSEs grade C or above in Maths,English and Science, or the Higher Diploma in either Construction and the BuiltEnvironment or Engineering. You will usually have to have an interview and, dependingon your age and experience, you may have to undertake a skills/aptitude test before theemployer/provider/college will take you on.

The Plumbing Apprenticeship framework can be found athttp://www.summitskills.org.uk/cgi-bin/downloads.pl/343/APPRENTICESHIP%203b.09.08.pdf.

The Plumbing Advanced Apprenticeship framework can be found athttp://www.summitskills.org.uk/cgi-bin/downloads.pl/342/AMA%20Framework%20-%20Version%203b.14.10.08.pdf.

For more information about Plumbing apprenticeships, contact:


3.5 Qualifications

The Plumbing industry requires you to have an NVQ Level 2 or Level 3 to achievequalified status. The level of the NVQ will depend on the level of responsibility and thecomplexity of systems being worked on. New entrants need to complete both the relevanttechnical certificate and NVQ listed below in order to be classed as qualified.Apprenticeships typically take between 2 & 4 years to complete.


Domestic Plumber Level 2 Certificate in BasicPlumbing Studies

NVQ Level 2 MES Plumbing

Key Skills:

Application ofNumber Level 2

Communication Level2

Domestic Plumber Level 3 Certificate in BasicPlumbing Studies

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NVQ Level 3 MES DomesticPlumbing Other Learning:

Employment Rightsand Responsibilities

Industrial andCommercial Plumber

Level 3 Certificate in Industrialand Commercial PlumbingStudies

NVQ Level 3 MES Industrialand Commercial Plumbing

SummitSkills, the Sector Skills Council for building services engineering, has advisedthose considering becoming a plumber as a career change or looking for work, to bewareof expensive, short Plumbing courses that will not lead to the qualifications oremployment they expect. For more information see http://www.summitskills.org.uk/cgi-bin/go.pl/news/article.html?uid=432.


There are around 22,000 businesses in the industry employing 74,000 people mostlywhite male. Around 90% of businesses employ fewer than 10 people. Because of thecurrent economic situation, the number of people employed is forecast to fall by between18% and 42% depending upon the depth of the recession and the speed of recovery. Aproportion of these will be apprentices.

About 80% of people work as Domestic Plumbers, half of them in Domestic Heating,while the other 20% as Commercial Plumbers.

Females comprise less than 1% of the skilled workforce and ethnic minorities around 3%although this is improving albeit very slowly. Approximately 1.4% of the workforce is fromIndian, Pakistani or Bangladeshi backgrounds.

The majority (63%) of the workforce are aged between 35 and 54. However, 45% ofpeople in training are aged between 16 and 24.


3.7 Skill shortages



Progression routes in this industry will depend on the size of the employer. Largeemployers may be able to offer progression into technician (the collective term that isused to broadly describe a diverse range of jobs normally qualified to NVQ Level 3/4,Higher National Certificate or Foundation Degree level or equivalent), supervisorymanagement or professional building services engineering roles. Many qualified plumbersalso run their own businesses.

Technician and professional roles typically sought after by people working in the sectorare:

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Site Supervisor Educator or Trainer Business Manager or Proprietor





Many people seek to enter the Plumbing industry each year. It is a very common choiceamong young people, by those who are made redundant, by those changing career andby those returning to work after a break. However, there are insufficient job opportunitiesavailable to satisfy demand so careful thought needs to be given before embarking on atraining programme.

You will need to achieve an NVQ Level 2 or Level 3 to achieve qualified status,depending on the level of responsibility and the complexity of systems being worked onand this will take 2 to 3 years to complete whilst working in the industry.

Many plumbing training courses are advertised but you should ensure that they willprovide you with what the industry requires.

In order to work in the plumbing industry, there are certain skills and traits you will need.These are the same, generic skills, whichever industry you work in but the levels maydiffer depending on the job you will be doing.

Communicate Use Numbers Manage Information Demonstrate Positive Attitude & Behaviours Be Responsible Be Adaptable Learn Continuously Work Safely Worth With Others Think and Solve Problems Participate in Projects and Tasks Customer Care Job Specific Aptitude Underpinning Knowledge Practical Skills

Levels:


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3.10 Job profiles

The Plumbing & Building Services Engineer job profiles can be found athttp://www.goodday.org.uk/Careers/Careers-Information/103

3.11 Case studies

Seamus Convery – Plumberhttp://www.goodday.org.uk/public/cms/Media/SEAMUS_CONVERY_768K_Stream.wmv

Tony McCreath – Plumber to Business Ownerhttp://www.goodday.org.uk/Employers/Whos-Training/37

Alf Ramsay – Plumber to Business Owner http://www.goodday.org.uk/Careers/Case-Studies/38




3.12 FAQs



Can I choosebetween a trade anda technical/professional job inthe sector?

If you want to learn a trade, an apprenticeship is the best wayin. If you want a technical/professional job, there are two entryroutes - you can either start work immediately and do anapprenticeship, then go on to get a suitable Higher NationalDiploma, Foundation Degree or full degree; or you can go onto any of these straight after completing your A levels.




Apprenticeships, although fewer in number than full-timeplaces, provide the best route as they not only provide theknowledge required but the practical work experience as well.Higher National Diplomas and full honours degrees can bestudied full time or part time whilst in employment. FoundationDegrees are designed to provide a higher educationqualification with a vocational focus and should ideally be

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completed whilst in relevant employment to enableparticipation in appropriate work based learning as well ascollege or university based learning.

What qualificationswill I need to work asa plumber?

The Plumbing industry requires you to have an NVQ Level 2 orLevel 3 to achieve qualified status, depending on the level ofresponsibility and the complexity of systems being worked on.New entrants need to complete both the relevant technicalcertificate and NVQ in order to be classed as qualified.


You should begin by thinking about whether any members ofyour family or friends run or work for a plumbing business oranother business that employs plumbers – they may be able tohelp.






24hour clock & working with timing devices Basic calculations Calculating materials quantities Calculating volumes Mathematical series Reading instruments Taking measurements Interpreting charts Using formulae Interpreting servicing/installation instructions





your qualifications previous work experience - in the trade or elsewhere availability to travel and work away from home

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How much does aplumber get paid?

Pay scales in the industry vary depending on the employer,the number of hours you are prepared to work, your locationand any company bonus schemes. As a guide:

First-year apprentices start on around £10,000 a year Newly-qualified plumbers earn around £17,000 a year Experienced plumbers earn around £30,000 a year



What is thedifference betweenPlumbing andHeating &Ventilating?

Simply put, Plumbing provides sanitation systems and hot &cold water supplies within a building; heating controls theenvironmental temperature; and ventilating provides themeans to control air movement.


CSCS stands for Construction Skills Certification Scheme andthis is often mistaken as the card required by building servicesengineering workers. However, the correct card for anyoneworking in Plumbing occupations is the JIB-PMES Card.


For more information about these cards and how to get one,visit http://www.skillcard.org.uk/index.html


General careers information can be obtained from SummitSkills’ careers helpline 08000688336. Further general information is also available on SummitSkills’ careers websitewww.goodday.org.uk. Further information about Plumbing careers is available athttp://www.goodday.org.uk/Careers/What-is-Building-Services/48

The following organisations are associated with the Plumbing industry:

The Association of Plumbing and Heating Contractors (APHC) representsPlumbing and heating companies www.aphc.co.uk

The Chartered Institute of Plumbing and Heating Engineering (CIPHE) is the UK'sprofessional and technical body for all Plumbing and heating professionalswww.ciphe.org.uk

The Joint Industry Board for Plumbing Mechanical Engineering Services is theregistration body for the Plumbing Industry in England and Wales www.jib-pmes.org.uk

3.14 Plumbing Regional Information


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3.14.3 London


3.14.4 North East


3.14.5 North West


3.14.6 South East


3.14.7 South West


3.14.8 West Midlands




4. Heating and Ventilating


From the grilles on a classroom wall, to the large networks of pipes that we see in factoryceilings, clues to how buildings work are all around us. Everywhere we go, whether it's ashop, an office, even a laboratory, we can see the precise and complicated systems thatmake those buildings work.

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The Heating and Ventilating industry installs systems and technology to makeenvironments habitable and as energy efficient as possible. It requires highly trainedpeople who have the ability to adapt and apply their skills to the installation of thesecomplex systems:

Pipework and ductwork installers use their skills to cut, form, weld, and join awide range of materials that combine to create a heating and ventilating system

Control and commissioning engineers use their knowledge to ensure systemsmeet design requirements for the building

Maintenance engineers identify faults, fix them and, more importantly, plan andcarry out service and maintenance activities on systems to make sure they workefficiently and effectively.

4.2 Information on careers available and new emerging jobs, transferability of skills careerpaths and opportunities for progression

Jobs currently available in the industry include (titles can very between regions, nationsand employers):

Heating Installers install complex heating equipment and pipework systems to exactdesign specifications within large buildings such as office blocks, hospitals andschools

Ductwork Installers install complex ductwork and ventilation systems to exactdesign specifications within large buildings

Domestic Heating Installers install and commission domestic central heatingsystems and ensure they function correctly and efficiently

Service and Maintenance Engineers develop service and maintenanceprogrammes and carry out regular maintenance and repairs on all Heating andVentilating systems and equipment

The Heating and Ventilating industry is at the forefront of environmentally-friendlytechnologies, designing and installing low carbon footprint systems incolving solar water,combined heat and power (CHP) units, ground source heat pumps, biomass and fuelcells.





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As a guide:

First-year apprentices will earn between £9,100 and £11,250 a year Newly-qualified installers earn around £20,000 a year Experienced engineers earn between £22,000 and £24,000 a year


You must be employed to sign up to a Heating and Ventilating Apprenticeship.


Information about the Heating and Ventilating Apprenticeship can be found athttp://www.summitskills.org.uk/cgi-bin/downloads.pl/340/HV%20Apprenticeship%20Fmk%2008.pdf.

Information about the Heating and Ventilating Advanced Apprenticeship can be found athttp://www.summitskills.org.uk/cgi-bin/downloads.pl/339/HV%20Advanced%20Fmk%2008.pdf.

For more information about Heating and Ventilating apprenticeships, contact:


4.5 Qualifications

The Heating and Ventilating industry requires you to have an NVQ Level 2 or Level 3 toachieve qualified status. The level of the NVQ will depend on the level of responsibilityand the complexity of systems being worked on. New entrants need to complete both therelevant technical certificate and NVQ listed below in order to be classed as qualified.Apprenticeships typically take between 2 & 4 years to complete.


Heating Installer Level 2 or Level 3 Certificate inHeating and VentilatingInstallation – Industrial andCommercial

NVQ Level 2 or Level 3 MESHeating and VentilatingInstallation – Industrial andCommercial

Key Skills: Application of

Number Level 2 Communication Level

2 Information

Technology Level 1

Other Learning: Employment Rights

and Responsibilities

Ductwork Installer Level 2 or Level 3Certificate inHeating and VentilatingInstallation – Ductwork

NVQ Level 2 or Level 3 MESHeating and Ventilating

Page 20 8/10/2010

Installation – DuctworkDomestic HeatingInstaller

Level 2 or Level 3 Certificate inHeating and VentilatingInstallation – Domestic

NVQ Level 2 or Level 3 MESHeating and VentilatingInstallation – Domestic

Service andMaintenance Engineer

Level 2 Certificate in Heatingand Ventilating Maintenance ofSystems Components

NVQ Level 2 MES Heating andVentilating Maintenance ofSystems Components

Level 3 Certificate in Heatingand Ventilating Rectification ofSystems

NVQ Level 3 MES Heating andVentilating Rectification ofSystems



There are around 9,000 businesses in the industry employing 46,000 people mostly whitemale. Around 90% of businesses employ fewer than 10 people. Because of the currenteconomic situation, the number of people employed is forecast to fall by between 18%and 42% depending upon the depth of the recession and the speed of recovery. Aproportion of these will be apprentices.

Around 60% of people in the industry work in Heating & Ventilating Installation while 20%work in Service & Maintenance and 20% work on Ductwork.




4.7 Skill shortages



Typical progression routes in this industry are into technician (the collective term that isused to broadly describe a diverse range of jobs normally qualified to NVQ Level 3/4,

Page 21 8/10/2010

Higher National Certificate or Foundation Degree level or equivalent), supervisorymanagement or professional building services engineering roles. Many qualified peoplealso run their own businesses.

Technician and professional roles typically sought after by experienced people (10-15years) working in the sector are:

Contract or Project Engineer Commissioning Engineer Controls Engineer Contract or Project Engineer Site Supervisor Design Engineer Contract or Project Manager Consulting Engineer Estimator/Quantity Surveyor Educator or Trainer Business Manager or Proprietor





Heating and Ventilating is a little known industry and so it is rare as a career choice byyoung people, by those who are made redundant, by those changing career and by thosereturning to work after a break. Some work in Heating and Ventilating – particularly that ofthe Domestic Installer - is very similar to work done by a plumber.


In order to work in the heating and ventilating industry, there are certain skills and traitsyou will need. These are the same, generic skills, whichever industry you work in but thelevels may differ depending on the job you will be doing.

Communicate Use Numbers Manage Information Demonstrate Positive Attitude & Behaviours Be Responsible Be Adaptable Learn Continuously Work Safely Worth With Others Think and Solve Problems Participate in Projects and Tasks

Page 22 8/10/2010

Customer Care Job Specific Aptitude Underpinning Knowledge Practical Skills

Levels:



4.10 Job profiles

The Heating and Ventilating & Building Services Engineer job profiles can be found athttp://www.goodday.org.uk/Careers/Careers-Information/103

4.11 Case studies

Gemma Martland – Heating and Ventilating Apprenticehttp://www.goodday.org.uk/public/cms/Media/GEMMA_MARTLAND_768K_Stream.wmv

Kieran Lacey – Ductwork Draughtsmanhttp://www.goodday.org.uk/Careers/Case-Studies/41




4.12 FAQs







Page 23 8/10/2010



What qualificationswill I need to work inHeating andVentilating?

The Heating and Ventilating industry requires you to have anNVQ Level 2 or Level 3 to achieve qualified status, dependingon the level of responsibility and the complexity of systemsbeing worked on. New entrants need to complete both therelevant technical certificate and NVQ in order to be classedas qualified.


You should begin by thinking about whether any members ofyour family or friends run or work for a heating and ventilatingbusiness or another business that employs heating andventilating engineers – they may be able to help.








You may also be tested for colour blindness, depending onwhat work you will be doing, and will be asked to complete a

Page 24 8/10/2010

health declaration form.



your qualifications previous work experience - in the trade or elsewhere availability to travel and work away from home



What is thedifference betweenPlumbing andHeating &Ventilating?

Simply put, Plumbing provides sanitation systems and hot &cold water supplies within a building; heating controls theenvironmental temperature; and ventilating provides the pipesnecessary to control air movement.


CSCS stands for Construction Skills Certification Scheme andthis is often mistaken as the card required by building servicesengineering workers. However, the correct card for anyoneworking in Heating and Ventilating occupations is theEngineering Services SKILLcard.




General careers information can be obtained from our careers helpline 08000 688336.Further general information is also available on our careers website www.goodday.org.uk.Further information about Heating and Ventilating careers is available athttp://www.goodday.org.uk/Careers/What-is-Building-Services/40

The following organisations are associated with the Heating and Ventilating industry:

The Heating and Ventilating Contractors’ Association (HVCA) represents theinterests of firms active in the design, installation, commissioning andmaintenance of heating, ventilating, Air Conditioning and Refrigeration (HVACR)products and equipment www.hvca.org.uk

4.14 Heating and Ventilating Regional Information



Page 25 8/10/2010



4.14.3 London


4.14.4 North East


4.14.5 North West


4.14.6 South East


4.14.7 South West






5. Air Conditioning and Refrigeration


From maintaining a comfortable air temperature and humidity in a multi-screen cinema tokeeping blood at the right temperature for lifesaving operations, the Air Conditioning andRefrigeration industry has become a fundamental part of our lives.

Highly skilled and very technical, the industry requires committed and enthusiastic peopleto install, service and maintain the systems we take for granted.

It's also an industry that takes its responsibilities to the environment very seriously. As an

Page 26 8/10/2010

air conditioning or refrigeration engineer, technical knowledge and practical skills ensurerefrigerant gasses are handled in a safe and eco friendly way to reduce the impact on theenvironment as much as possible.



Refrigeration Engineers install, service and maintain refrigeration systems in placessuch as supermarkets, hospitals, food processing plants and research establishments

Air Conditioning Engineers install, service and maintain systems and equipmentwhich control and maintain the quality, temperature and humidity of air within modernbuildings






As a guide:

First-year apprentices start on around £10,000 a year Newly-qualified workers earn between £20,000 and £27,000 a year Experienced workers earn around £30,000 a year


You must be employed to sign up to an Air Conditioning and RefrigerationApprenticeship.


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Information about the Air Conditioning and Refrigeration Apprenticeship can be found athttp://www.summitskills.org.uk/cgi-bin/downloads.pl/340/HV%20Apprenticeship%20Fmk%2008.pdf.

Information about the Air Conditioning and Refrigeration Advanced Apprenticeship can befound at http://www.summitskills.org.uk/cgi-bin/downloads.pl/339/HV%20Advanced%20Fmk%2008.pdf.

For more information about Air Conditioning and Refrigeration apprenticeships, contact:

BEST: www.best-ltd.co.uk or telephone 01628 607800 Your local college

5.5 Qualifications

The Air Conditioning and Refrigeration industry requires you to have an NVQ Level 2 orLevel 3 to achieve qualified status. The level of the NVQ will depend on the level ofresponsibility and the complexity of systems being worked on. New entrants need tocomplete both the relevant technical certificate and NVQ listed below in order to beclassed as qualified. Apprenticeships typically take between 2 & 4 years to complete.


Refrigeration EngineerLevel 2

Level 2 Certificate in SmallCommercial Refrigeration andAir Conditioning Systems

NVQ Level 2 MES SmallCommercial Refrigeration andAir Conditioning Systems inEITHER:

o Installationo Service and

Maintenance

Key Skills:

Application ofNumber Level 2

Communication Level2

InformationTechnology Level 1

Other Learning: Employment Rights

and Responsibilities Safe Handling of

Refrigerants or CITBequivalent

F-Gas BRA Brazing

Assessment or CITBequivalent

Air ConditioningEngineer Level 2

Refrigeration EngineerLevel 3

Level 3 Certificate in ComplexCommercial Refrigeration andAir Conditioning Systems –Commercial and IndustrialRefrigeration (Ammonia or NonAmmonia)

NVQ Level 3 MES ComplexCommercial Refrigeration andAir Conditioning Systems –Commercial and IndustrialRefrigeration (Ammonia or NonAmmonia)

Air ConditioningEngineer Level 3

Level 3 Certificate in ComplexCommercial Refrigeration andAir Conditioning Systems -Commercial and Industrial AirConditioning

NVQ Level 3 MESRefrigeration and AirConditioning Systems –Commercial and Industrial AirConditioning


Page 28 8/10/2010


There are around 4,500 businesses in the industry employing 23,000 people mostly whitemale. Around 90% of businesses employ fewer than 10 people. Because of the currenteconomic situation, the number of people employed is forecast to fall by between 18%and 42% depending upon the depth of the recession and the speed of recovery. Aproportion of these will be apprentices.

About 65% of people in the industry work in Refrigeration while the other 35% work in AirConditioning.




5.7 Skill shortages



Typical progression routes in this industry are into technician (the collective term that isused to broadly describe a diverse range of jobs normally qualified to NVQ Level 3/4,Higher National Certificate or Foundation Degree level or equivalent), supervisorymanagement or professional building services engineering roles. Many qualified peoplealso run their own businesses.

Technician and professional roles typically sought after by experienced people (10-15years) working in the sector are:

Contract or Project Engineer Commissioning Engineer Controls Engineer Service and Maintenance Engineer Contract or Project Engineer Site Supervisor Design Engineer Contract or Project Manager Consulting Engineer Estimator/Quantity Surveyor Educator or Trainer Business Manager or Proprietor

Page 29 8/10/2010




5.9 Information on points of entry or transfer into an industry from another industry

The Air Conditioning and Refrigeration industry is a rare choice of career by those whoare made redundant, by those changing career and by those returning to work after abreak. You will need to achieve an NVQ Level 2 or Level 3 to achieve qualified status,depending on the level of responsibility and the complexity of systems being worked onand this will take 2 to 3 years to complete whilst working in the industry.

In order to work in the air conditioning and refrigeration industry, there are certain skillsand traits you will need. These are the same, generic skills, whichever industry you workin but the levels may differ depending on the job you will be doing.

Communicate Use Numbers Manage Information Demonstrate Positive Attitude & Behaviours Be Responsible Be Adaptable Learn Continuously Work Safely Worth With Others Think and Solve Problems Participate in Projects and Tasks Customer Care Job Specific Aptitude Underpinning Knowledge Practical Skills

Levels:



5.10 Job profiles

The Air Conditioning and Refrigeration & Building Services Engineer job profiles can befound at http://www.goodday.org.uk/Careers/Careers-Information/103

5.11 Case studies

Page 30 8/10/2010

Martin Davey – Air Conditioning and Refrigeration Apprenticehttp://www.goodday.org.uk/Careers/Case-Studies/43

David O’Brien – Refrigeration Apprenticehttp://www.goodday.org.uk/public/cms/Media/DAVID_OBRIEN_768K_Stream.wmv




5.12 FAQs









What qualificationswill I need to work inAir Conditioning andRefrigeration?

The Air Conditioning and Refrigeration industry requires you tohave an NVQ Level 2 or Level 3 to achieve qualified status,depending on the level of responsibility and the complexity ofsystems being worked on. New entrants need to completeboth the relevant technical certificate and NVQ in order to beclassed as qualified. You will also need to obtain an F-GasQualification which is required by law to work with refrigerantgases.


You should begin by thinking about whether any members ofyour family or friends run or work for an air-conditioning or

Page 31 8/10/2010

refrigeration business or another business that employs air-conditioning or refrigeration engineers – they may be able tohelp.











your qualifications previous work experience - in the trade or elsewhere availability to travel and you propose to do it




CSCS stands for Construction Skills Certification Scheme andthis is often mistaken as the card required by building servicesengineering workers. However, the correct card for anyoneworking in Air Conditioning and Refrigeration occupations is

Page 32 8/10/2010

the Engineering Services SKILLcard.




General careers information can be obtained from our careers helpline 08000 688336.Further general information is also available on our careers website www.goodday.org.uk.Further information about Air Conditioning and Refrigeration careers is available athttp://www.goodday.org.uk/Careers/What-is-Building-Services/20

The following organisations are associated with the Air Conditioning and Refrigerationindustry:

The Heating and Ventilating Contractors’ Association (HVCA) represents theinterests of firms active in the design, installation, commissioning andmaintenance of heating, ventilating, Air Conditioning and Refrigeration (HVACR)products and equipment www.hvca.org.uk

The Air Conditioning and Refrigeration Industry Board (ACRIB) provides a forumfor all interests which fall within or are served by the Air Conditioning andRefrigeration industry www.acrib.org.uk

The Institute of Refrigeration is the professional association for individualsworking in refrigeration and air conditioning www.ior.org.uk

5.14 Air Conditioning and Refrigeration Regional Information





5.14.3 London


5.14.4 North East

There are 1,155 people employed in the industry. This is forecast to fall to between672 and 942 because of the economic downturn.

Page 33 8/10/2010

5.14.5 North West


5.14.6 South East


5.14.7 South West






Page 34 8/10/2010

6. Electrical and Electronic Servicing


Working in this industry, you may work with signal reception, which deals with aerialsystems in residences and blocks of flats as well as individual private homes; consumerelectronics, such as TVs, audio systems and DVD players; or domestic electricalappliances like washing machines, microwaves and refrigerators. Whichever you choose,you’ll cover installation, servicing and maintenance procedures.

Your day-to-day work will include installing and servicing aerial and satellite systems,enhancing existing aerial systems to receive digital television; installing and servicingtelevision receivers and home cinema systems, servicing DAB radios and DVDplayers/recorders; and maintaining home laundry appliances, fridge freezers and cookingappliances.

While some people work “on call”, there are lots of people employed by manufacturersand manufacturer approved service agents and high street retailers.

For this career, you’ll need a keen interest in technology, good analytical skills to work outwhat’s causing a device to fail, and practical skills to fix it. A lot of the work involvesidentifying cables and components by colour; therefore, normal colour vision is important.



TV Service Engineers/Technicians install and service TV & consumerelectronics systems including Televisions, DVD players, HI-FI systems & GamesConsoles (often known as “brown goods” or “consumer electronics”)

Domestic Appliance Service Engineers install and service a wide range ofdomestic appliances including washing machines, dishwashers, cookers, fridgesand freezers, as well as smaller items such as vacuum cleaners, microwaveovens and irons (often known as “white goods”)

Aerial Installers install and service signal reception equipment such as TVaerials, satellite dishes & systems both in domestic dwellings and in largebuildings such as hospitals, hotels and multi-dwelling housing complexes. Thismay involve working at heights depending on the type of installation beingworked on


traveling/driving working safely working in an environmentally friendly manner working in people’s homes identifying and rectifying faults providing functional and technical information maintaining working relationships overseeing work activities

Typical progression routes from this industry are from Level 2 (diagnosis of faults andsimple repairs) to Level 3 (diagnosis of faults and more complex repairs). Very few peopleenter this industry directly at Level 3. Many Domestic Appliance Service Engineersbecome self-employed and run their own businesses. For more information, see

Page 35 8/10/2010

http://www.goodday.org.uk/public/cms/File/Good%20day/Technician%20Graduate%20Booklet%20final%2010%20July.pdf.


Pay scales in the industry vary depending on, among other things, the employer,company bonuses and commission, and your location.

As a guide:

Apprentices may earn between £8,000 and £12,000 a year Qualified Workshop or Field Technicians may earn between £15,000 and £22,000 a

year A Service Manager may earn around £20,000 a year


You must be employed to sign up to an Electrical and Electronic ServicingApprenticeship.

You are expected to have a good level of education, having studied Maths, English andScience (preferably Physics) at GCSE Level. You will usually have to have an interviewand, depending on your age and experience, you may have to undertake a skills/aptitudetest before the employer/provider/college will take you on.

Information about the Electrical and Electronic Servicing Apprenticeships can be found athttp://www.summitskills.org.uk/cgi-bin/downloads.pl/179/EES%20A%20%20AA%20%20Framework%20REV%20completed.pdf

For more information about Electrical and Electronic Servicing apprenticeships, contact:

BEST: www.best-ltd.co.uk or telephone 01628 607800 Your local college

6.5 Qualifications

The Electrical and Electronic Servicing industry requires you to have an NVQ Level 2 orLevel 3 to achieve qualified status. The level of the NVQ will depend on the level ofresponsibility and the complexity of systems being worked on. The followingApprenticeships are available and typically take between 2 & 4 years to complete.

Job Qualifications required Key Skills & Other LearningTV ServiceEngineer/TechnicianLevel 2

Level 2 Certificate inElectrical and ElectronicServicing

NVQ Level 2 in Electricaland Electronic Servicing

Key Skills:

Application of Number Level 2 Communication Level 2 Information Technology Level 1

Other Learning: Employment Rights and

Responsibilities

TV ServiceEngineer/TechnicianLevel 3

Level 3 Certificate inElectrical and ElectronicServicing

Key Skills:

Application of Number Level 2

Page 36 8/10/2010


Communication Level 2 Information Technology Level 2


Responsibilities

Domestic ApplianceService EngineerLevel 2


Key Skills:



Responsibilities

Domestic ApplianceService EngineerLevel 3


Key Skills:



Responsibilities

Aerial Installer Level2


Key Skills:



Responsibilities

Aerial Installer Level3


Key Skills:



Responsibilities



Businesses in this industry fall into three groups: those which deal with installation andrepair of “brown goods”; those that deal with “white goods” and those that cover both.Engineers are employed either directly by manufacturers; by agencies working on behalfof manufacturers; or by independent retailers/repairers.

Page 37 8/10/2010

Although the number of engineers working in the UK is not known, all areas of thisindustry have seen a decline in the number of engineers mainly due to consumerstending to replace items rather than have them repaired.

The independent retailers/repairers are usually small businesses employing very fewengineers. Agencies usually employ between 5 & 15 engineers whilst the manufacturersemploy 80-120.

Females comprise less than 1% of the skilled workforce.

The average age of the workforce is around 45 with those working with “brown goods”being older than those working with “white goods”.

6.7 Skill shortages

As the average age of engineers in the industry is in the mid-40s, there is a need for asmall number of replacements – given the decline in the industry – usually in the form ofapprentices/trainees.

Additionally, because of the upgrade from analog to digital, more installation engineerswill be required to fulfil demand levels until 2012 and, with the Olympics (2012) andpotential hosting of the World Cup (2018), more engineers may be required. However, itis anticipated that these employment levels will be spikes rather than sustainable.


Many Domestic Appliance Service Engineers become self employed and run their ownbusinesses. For more information, seehttp://www.goodday.org.uk/public/cms/File/Good%20day/Technician%20Graduate%20Booklet%20final%2010%20July.pdf.


6.9 Information on points of entry or transfer into an industry from another industry

The Electrical and Electronic Servicing industry is not a common choice of career bythose who are made redundant, by those changing career and by those returning to workafter a break. However, it has historically been attractive to those with an engineeringbackground in the UK Armed Forces.


6.10 Job profiles

The Electrical and Electronic Servicing job profile can be found at http://www.connexions-direct.com/jobs4u/index.cfm?pid=48&catalogueContentID=205

6.11 Case studies

Page 38 8/10/2010

6.12 FAQs


You are expected to have a good level of education, havingstudied Maths, English and Science (preferably Physics) atGCSE Level or, in Wales, the Welsh Baccalaureate.


Once you have completed your apprenticeship (2-4 years) ortechnical/professional qualification, you will then need to gainfurther work experience for a few years before earning the toprates of pay. Often, pay increases are linked both toachievement and qualifications.

What qualificationswill I need to work inElectrical andElectronic Servicing?

The Electrical and Electronic Servicing industry requires you tohave an NVQ Level 2 or Level 3 to achieve qualified status,depending on the level of responsibility and the complexity ofsystems being worked on. New entrants need to completeboth the relevant components in order to be classed asqualified.


You should begin by thinking about whether any members ofyour family or friends run or work for a Electrical and ElectronicServicing business that employs people in this industry – theymay be able to help.


You could also try contacting businesses from your localYellow Pages and adverts for apprentices sometimes appearin local newspapers and on websites such as Workthing orMonster. (See http://www.summitskills.org.uk/careers/326 fora list of helpful websites.) Your local Jobcentre may also beable to help.




24hour clock & working with timing devices Basic calculations Reading instruments Taking measurements Interpreting charts Using formulae Interpreting servicing/installation instructions


You may also be tested for colour vision deficiency, dependingon what work you will be doing, and will be asked to completea health declaration form.

Page 39 8/10/2010



your qualifications previous work experience - in the trade or elsewhere availability to travel and you propose to do it




General careers information can be obtained from our careers helpline 08000 688336.Further general information is also available on our careers website www.goodday.org.uk.

The following organisations are associated with the Electrical and Electronic Servicingindustry:

The Radio, Electrical and Television Retailers Association is the UK's leadingtrade association for independent electrical retailers and servicing organisationswww.retra.co.uk

The Domestic Appliance Service Association (DASA) is the UK National TradeAssociation of independent domestic appliance service organisationswww.dasa.org.uk

The Confederation of Aerial Industries (CAI) is the recognised body for the aerialand satellite industry www.cai.org.uk

The National Organisation of Installation and Service Engineers (NOISE) acts asa Trade Association for the Consumer Electronics Service Industrywww.thenoiseuk.com

6.14 Electrical and Electronic Servicing Regional Information


Not available


Not available

6.14.3 London

Not available

6.14.4 North East

Not available

Page 40 8/10/2010

6.14.5 North West

Not available

6.14.6 South East

Not available

6.14.7 South West

Not available


Not available


Not available

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