Finally, last but certainly not the least, I acknowledge my deep gratitude to all the person concerned. Ekta DohreyDECLARATIONI hereby declare that the project report entitled “TRAINING AND DEVELOPMENT OF EMPLOYEES AT PANTALOON RETAIL (INDIA) LTD.” is an authentic work done by me. The project was undertaken as a part of the course curriculum ofMater of Business Administration (HR) to BUNDELKHAND INSTITUTE OF ENGINEERING & TECHNOLOGY, JHANSI . This has not been submitted to any other examination body earlier.
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7/30/2019 Summer Training Report on Pantaloon-retail
We shall infuse Indian brands with confidence and renewed ambition.
We shall be efficient, cost- conscious and committed to quality in
whatever we do. We shall ensure that our positive attitude, sincerity,
humility and united determination shall be the driving force to make
us successful.
Core value:
Indianness: confidence in ourselves. Leadership: to be a leader, both in thought and business. Respect & Humility: to respect every individual and be humble in
our conduct. Introspection: leading to purposeful thinking. Openness: to be open and receptive to new ideas, knowledge and
information. Valuing and Nurturing Relationships: to build long term
relationships. Simplicity & Positivity: Simplicity and positivity in our thought,
business and action. Adaptability: to be flexible and adaptable, to meet challenges. Flow: to respect and understand the universal laws of nature.
7/30/2019 Summer Training Report on Pantaloon-retail
With a focus on today’s youth, Pantaloons offers trendy and hip
fashion that defines their hopes and aspirations. Our stores reflect ourideology: Fresh Feeling, Fresh Attitude, Fresh Fashion. We offer freshcollections that are visually stimulating thanks to appealing interiorsand attractive product display.The first Pantaloons opened in Gariahat in 1997. Over the years it hasundergone several transitions. When it was first launched, this storemostly sold external brands. Gradually, it started retailing a mix of external brands and its own recently-introduced private brands.Initially positioned as a family store, it finally veered towards
becoming a fashion store with an emphasis on 'youth' and clear focuson ‘fresh fashion’. Pantaloons stores have a wide variety of categories like casual wear,ethnic wear, formal wear, party wear and sports wear for Men, Womenand Kids.The fashion store extends to almost all major cities across thecountry. Pantaloons has established its presence with stores not just inthe metros, but also in smaller towns.
7/30/2019 Summer Training Report on Pantaloon-retail
TRAINING AND DEVELOPMENT is a subsystem of an organization.It ensures that randomness is reduced and learning or behavioralchange takes place in structured format.
Traditional Approach – Most of the organizations before never usedto believe in training. They were holding the traditional view thatmanagers are born and not made. There were also some views that
training is a very costly affair and not worth. Organizations used tobelieve more in executive pinching. But now the scenario seems tobe changing.
The modern approach of training and development is that IndianOrganizations have realized the importance of corporate training.Training is now considered as more of retention tool than a cost.The training system in Indian Industry has been changed to create asmarter workforce and yield the best results.
The principal objective of training and development division is tomake sure the availability of a skilled and willing workforce to anorganization. In addition to that, there are four other objectives:Individual, Organizational, Functional, and Societal.
Individual Objectives – help employees in achieving their personalgoals, which in turn, enhances the individual contribution to anorganization.
Organizational Objectives – assist the organization with its primary objective by bringing individual effectiveness.
Functional Objectives – maintain the department’s contribution at alevel suitable to the organization’s needs.
Societal Objectives – ensure that an organization is ethically andsocially responsible to the needs and challenges of the society.
The development of a manager's abilities can take place on the job.The four techniques for on the job development are:
COACHING: Coaching is one of the training methods, which isconsidered as a corrective method for inadequate performance.
This method best suits for the people at the top because if wesee on emotional front, when a person reaches the top, he gets lonely
and it becomes difficult to find someone to talk to. It helps in findingout the executive’s specific developmental needs. The needs can beidentified through 60 degree performance reviews
MENTORING: Mentoring is an ongoing relationship that isdeveloped between a senior and junior employee. Mentoringprovides guidance and clear understanding of how theorganization goes to achieve its vision and mission to the junioremployee.
JOB ROTATION: This is suitable for young new-comers from theuniversities and colleges enabling them to learn by doing. Itconsist of systematic and co-ordinated efforts to transfer anexecutive from job to job and plant to plant.
JOB INSTRUCTION TECHNIQUE (JIT): Job InstructionTechnique (JIT) uses a strategy with focus on knowledge(factual and procedural), skills and attitudes development.
trainees with a realistic and useful method for analyzing andunderstanding the behavior of others. In every social interaction,there is a motivation provided by one person and a reaction tothat motivation given by another person. This motivationreaction relationship between two persons is a transaction.
STRAIGHT LECTURES/ LECTURES: This method is used to
create understanding of a topic or to influence behavior,attitudes through lecture. A lecture can be in printed or oralform. Lecture is telling someone about something. Lecture isgiven to enhance the knowledge of listener or to give him thetheoretical aspect of a topic.
SIMULATION EXERCISES: Games and Simulations are
structured and sometimes unstructured, that are usually playedfor enjoyment sometimes are used for training purposes as aneducational tool. Training games and simulations are differentfrom work as they are designed to reproduce or simulate events,circumstances, processes that take place in trainees’ job
TRAINING AND DEVELOPMENT IN PANTALOONRETAIL (INDIA) LTD.
Some of the training programs that are given in the PANTALOON are:
Sales Training: Sales Training Guide; a practice-based toolproviding learners with a content framework identifying coreskills and knowledge deemed necessary to effectively "communicate and work well with others; solve problems andkeep up with change".
On-the-Job Training: On-the-job training focuses on the
acquisition of skills within the work environment generally
under normal working conditions. Through on-the-job training,
workers acquire both general skills that they can transfer from
one job to another and specific skills that are unique to a
particular job.
Seminars: Seminar is a form of academic instruction either at auniversity or offered by a commercial or professionalorganization.
Workshop: Workshop is a brief intensive course a seminar or a
series of meeting emphasizing interaction and exchange of information among a usually small number of participants.
7/30/2019 Summer Training Report on Pantaloon-retail
PANTALOON is growing in dynamic ways and are looking for people who will enable us to continue our success. We are looking for people who are passionate, adaptable, self-motivated, team players and whoreflect our ideology - "Rewrite rules. Retain values".
If you share our passion for success, we invite you to be a part of anamazing success story by taking up exciting growth opportunities withus.Future Group is an equal-opportunity employer. We encourage peopleto join us from all walks of life. To this end, we have implementednumerous training programs that provide our employees avenues foradvancement. Our unflagging efforts have ensured that over 80percent of our people have been positively impacted. This has helpedus identify and nurture Future leaders and bringing fresh energy and
perspective to the business.
In potential employees, we value
Future Group looks to employee expertise to combine and sustainbusiness and community growth. We are fully committed to India’ssocio-economic development and seek the same values in thoselooking to be part of the Future Group family.
7/30/2019 Summer Training Report on Pantaloon-retail
Future Group’s diverse people initiatives are aimed to attract, motivate
and empower our employees in many ways.
These include:
Shishya An initiative that provides an opportunity to develop and enhanceskills and knowledge through various educational and learningprograms.
Seekho An initiative, aimed at encouraging employees who are consistentperformers to fast-track their career growth by completing their highereducation (MBA) in the retail domain.
Happiness Index Program A priority initiative aimed towards building a culture of employee-levelconversations to achieve happiness through sensitivity andempowerment.
Vidyarambh‘The festival of learning at our stores’ is aimed at building a culture of aknowledge-led organization.
L.E.A.POur Leadership Excellence A dvancement Program identifies anddevelops an individual’s leadership potential.
Idea Board
Unlike a "suggestion box", the Idea Board is an open forum that offersa platform for employees to voice their ideas openly.
GENISIS
7/30/2019 Summer Training Report on Pantaloon-retail
Research in common parlance refers to a search for knowledge. Oncecan also define research asa scientific and systematic search for pertinent information on aspecific topic. In fact, research is an art of scientific investigation.Research is an academic activity and as such the term should be usedin a technical sense.
The purpose of research is to discover answers to questions throughthe application of scientificprocedures. The main aim of research is to find out the truth which ishidden and which has not been discovered as yet.
Research steps:
1. Study about organization
2. Setting of objectives
3. Questionnaire
4. Main study
5. Tabulation
6. Analysis
7/30/2019 Summer Training Report on Pantaloon-retail
This study provides me with an opportunity to explore in the field of Human Resources.This study also provides the feedback of people involved in theTraining and development process Apart from that it would provideme a great deal of exposure to interact with the high profile managersof the company.
This study concludes that’s trainind and development has followingadvantages:
· Increased productivity.
· Reduced employee turnover.
· Increased efficiency resulting in financial gains.
· Decreased need for supervision.
7/30/2019 Summer Training Report on Pantaloon-retail
Q1. Has your company organizes a training and developmentprogramme?. Yes
. NoQ2. If your organisation identifies the training needs for theemployees?. Yes. NoQ3. On an average, how much time did it used to take for training anddevelopmentprogramme?. One Month
. Two Month
. Three MonthQ4. How much training programs has been made in the past one year?. One. Two. ThreeQ5. Do you have any training programs in the coming financial year?. Yes. No
Q6. Do your top management take feed back?. Yes. NoQ7. What do you think the training programs will be run in future?. Yes. No
7/30/2019 Summer Training Report on Pantaloon-retail
Q8. Do employee development programs raise unrealistic expectationsabout promotions?. Yes. No
Q 9. Do the Executive Director engage development activities forhim/herself?. Yes. NoQ10. Do you feel trust in your supervisors?. Yes. NoQ11. Do the practice's supervisors use positive attitude with employees?. Yes
. NoQ12. Does the practice have a consistent, timely and fair method forevaluating individualperformance?. Yes. NoQ13. Do you feel, you are being paid fairly?. Yes. No
Q14. Does your practice's equipment (everything from computers toscales) work properly?. Yes. NoQ15. Does your company use a specific training process?. Yes. NoQ16. Do you require a high degree of technical knowledge for your job?. Yes
. NoQ17. Are office conditions comfortable?. Yes. No
7/30/2019 Summer Training Report on Pantaloon-retail