CHAPTER-1 INRODUCTION A.)COMPANY PROFILE With over 60 million satisfied customers and more than 5100 offices including 5 overseas branches, PNB has continued to retain its leadership position amongst the nationalized banks. The bank enjoys strong fundamentals, large franchise value and good brand image. Besides being ranked as one of India's top service brands, PNB has remained fully committed to its guiding principles of sound and prudent banking. Apart from offering banking products, the bank has also entered the credit card, debit card; bullion business; life and non- life insurance; Gold coins & asset management business, etc. PNB has earned many awards and accolades during the year in appreciation of excellence in services, Corporate Social Responsibility (CSR) practices, transparent governance structure, best use of technology and good human resource management. Since its humble beginning in 1895 with the distinction of being the first Swadeshi Bank to 1
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CHAPTER-1
INRODUCTION
A.)COMPANY PROFILEWith over 60 million satisfied customers and more than 5100 offices
including 5 overseas branches, PNB has continued to retain its leadership
position amongst the nationalized banks. The bank enjoys strong
fundamentals, large franchise value and good brand image. Besides being
ranked as one of India's top service brands, PNB has remained fully
committed to its guiding principles of sound and prudent banking. Apart
from offering banking products, the bank has also entered the credit card,
debit card; bullion business; life and non-life insurance; Gold coins & asset
management business, etc. PNB has earned many awards and accolades
during the year in appreciation of excellence in services, Corporate Social
Responsibility (CSR) practices, transparent governance structure, best use
of technology and good human resource management.
Since its humble beginning in 1895 with the distinction of being the first
Swadeshi Bank to have been started with Indian capital, PNB has achieved
significant growth in business which at the end of March 2011 amounted to
Rs 5,55,005 crore. PNB is ranked as the 2nd largest bank in the country
after SBI in terms of branch network, business and many other parameters.
During the FY 2010-11, with 39.16% share of CASA to domestic deposits,
the Bank achieved a net profit of Rs 4433 crore. Bank has a strong capital
base with capital adequacy ratio of 12.42% as on Mar’11 as per Basel II
with Tier I and Tier II capital ratio at 8.44% and 3.98% respectively. As on
March’11, the Bank has the Gross and Net NPA ratio of 1.79% and 0.85%
respectively. During the FY 2010-11, its ratio of Priority Sector Credit to
Adjusted Net Bank Credit at 40.67% & Agriculture Credit to Adjusted Net
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Bank Credit at 19.30% was also higher than the stipulated requirement of
40% & 18% respectively.
The Bank has been able to maintain its stakeholders’ interest by posting an
improved NIM of 3.96% in Mar’11 (3.57% Mar’10). The Earning per
Share improved to Rs 140.60 (Rs 123.86 Mar’10) while the Book value per
share improved to Rs 661.20 (Rs 514.77 Mar’10). Punjab National Bank
continues to maintain its frontline position in the Indian banking industry.
In particular, the bank has retained its NUMBER ONE position among the
nationalized banks in terms of number of branches, Deposit, Advances,
total Business, Assets, Operating and Net profit in the year 2010-11. The
impressive operational and financial performance has been brought about
by Bank’s focus on customer based business with thrust on CASA
deposits, Retail, SME & Agri Advances and with more inclusive approach
to banking; better asset liability management; improved margin
management, thrust on recovery and increased efficiency in core operations
of the Bank.
B. HISTORY
Punjab National Bank was registered on 19 May 1894 under the Indian
Companies Act with its office in Anarkali Bazaar Lahore. The founding
board was drawn from different parts of India professing different faiths
and a varied back-ground with, however, the common objective of pro-
viding country with a truly national bank which would further the eco-
nomic interest of the country. PNB's founders included several leaders of
the Swadeshi movement such as Dyal Singh Majithia and Lala HarKishen
1. Diversified operations with 5100 branches2. Strong I. T support with “best fit” approach3. Schemes for small and medium scale businesses4. It is the second largest state-owned commercial bank in India with about 5000 branches across 764 cities
5. Its 56,000+ workforce serves over 37 million customers
1. Less penetration in the urban areas
2. Inadequate advertising and branding as compared to other banks3. Legal issues regarding employees caused a bad name of PNB
1. Small scale business banking across India
2. Expansion in other countries for international banking
3. Installation of more ATM’s and better customer’s services
1. Economic crisis and economic fluctuations
2. Highly competitive environment
3. Stringent Banking Norms by the RBI and the Govts.
Insurance is a form of risk management primarily used to hedge against
the risk of a contingent, uncertain loss. Insurance is defined as the equi-
table transfer of the risk of a loss, from one entity to another, in exchange
for payment. An insurer is a company selling the insurance; an insured, or
policyholder, is the person or entity buying the insurance policy. The in-
surance rate is a factor used to determine the amount to be charged for a
certain amount of insurance coverage, called the premium. Risk manage-
ment, the practice of appraising and controlling risk, has evolved as a dis-
crete field of study and practice.
The transaction involves the insured assuming a guaranteed and known
relatively small loss in the form of payment to the insurer in exchange for
the insurer's promise to compensate (indemnify) the insured in the case of
a financial (personal) loss. The insured receives a contract, called the in-
surance policy, which details the conditions and circumstances under
which the insured will be financially compensated.
A.1 TYPES OF INSURANCE
Any risk that can be quantified can potentially be insured. Specific kinds
of risk that may give rise to claims are known as perils. An insurance pol-
icy will set out in detail which perils are covered by the policy and which
is not. Below are non-exhaustive lists of the many different types of in-
surance that exist. A single policy may cover risks in one or more of the
categories set out below. For example, vehicle insurance would typically
cover both the property risk (theft or damage to the vehicle) and the lia-
bility risk (legal claims arising from an accident). A home insurance pol-
icy in the US typically includes coverage for damage to the home and the
owner's belongings, certain legal claims against the owner, and even a
small amount of coverage for medical expenses of guests who are injured
Bank assurance Tie-up with leading Public Sector Undertaking “Life In-
surance Corporation of India”, which has varieties of products suitable
for people of all income groups and segments of society.
LIC of India has endeavored to ensure & enhance the quality of life of
people through financial security by providing products and services of
aspired attributes with competitive return. To achieve its mission and
goals, it has launched varieties of products. Bouquet of Popular products
of LIC of India includes:
• Investment Plans
– Bima Bachat
– Endowment plus
• Pension Plans
– Pension Plus
– Jeevan Akshay VI
• Children Plans
– Jeevan Tarang
– Komal Jeevan
– Child Fortune Plus
• Insurance cum Investment Plans
– Jeevan Anand
– Jeevan Saral
• Exclusive products for Females
– Jeevan Bharati
• Health Insurance Plans
- Health Protection ------- & many more.
B. NON LIFE INSURANCE
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The Bank has made Banc assurance Tie-up with Oriental Insurance Co. Ltd.
(OICL), a Public Sector Undertaking, which offers variety of products e.g. Fire
Insurance, Motor Vehicle Insurance, Marine Insurance & Misc. Insurance
Policies like Shop-keepers’ Policy; Theft/Burglary Policy; Fidelity Guarantee
Policy; Personal Accident Policy, Health Insurance Policy; Overseas Travel
Insurance Policy, House Hold Goods Policy etc. at a competitive price with
assured post sale services.
B.1 Health Insurance
The Product has been got designed exclusively for PNB Customers and only the
A/c Holders of PNB will be eligible to take cover under the Scheme.
The product available in all PNB Branches across the country.
B.2 Vehicle Insurance SPECIAL DISCOUNT FOR PNB CUSTOMERS
For Private Cars:
40 % discount on Indian Motor Tariff 2002 rates.
For Commercial Vehicles:
30% discount on Indian Motor Tariff 2002 rates.
B.3 OTHER POPULAR PRODUCTS:
Personal Accident - Individual
Householders Insurance Policy
Overseas Medical Employment and Study
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Shopkeeper's Insurance Policy
Kissan Package Insurance
Nagrik Suraksha Policy
Electronic Equipment Insurance Policy
C. MUTUAL FUNDS
C.1 AN OPPOURTUNITY TO ACHIEVE OUR FINANCIAL GOALS
In an endeavour to enlarge the range of services available to our
customers, PNB has been distributing the products of Principal PNB
Asset Management Company Pvt. Ltd. from its designated branches since
July
To provide variety of Mutual Fund Products to its customers, Now the Bank
has also started the Distribution & Marketing of UTI Mutual Fund Products.
In recent times Mutual funds have gained rapid popularity as a good
investment vehicle and public at large is attracted towards MF investment,
which has variety of schemes and income options offered by Mutual Funds
which can suit the financial preferences of all classes of investors, be it
Retail, retail corporate or institutional. The following benefits, intrinsic to
investments in Mutual Funds have inspired greater confidence amongst
the investors :-
Transparency
Efficient
Liquidity
Convenience
Tax benefits
C.2 Range of schemes:
Mutual Funds offer schemes keeping in view the risk profile and risk-return
preferences of investors. For an aggressive investor with appetite for risk,
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Equity oriented schemes are available which have a higher potential for
capital appreciation. For a conservative investor with expectations of stable
returns and low risk, Income Schemes are available.
To suit various type of requirements of the investors, some of the schemes
of Principal PNB AMC & UTI AMC are as under:
1. Principal Growth Scheme:
Open-ended equity fund with an investment portfolio of stocks diversified
across different sectors of the economy.
2. Principal balanced Fund:
Open ended fund with an equity (diversified) component of 51% to 70%
and Debt component (including Money Market) 30% to 49%.
3.Principal Income Fund:
Open-ended fund with up to 100% investment in Debt instruments
(including Money Market instruments and securitized debt)
4.Principal Income Fund – Short Term Plan:
The scheme is meant for investors seeking stable returns over shorter-term
investment horizons compared to the Principal Income Fund.
5. Principal Cash management Fund:
An Open-ended fund that invests 100% of its corpus in Money Market
instruments and seeks to provide an excellent avenue to park very short term
cash surpluses and earn returns linked to the call money market rates.
6. Principal Index Fund:
An Open-ended fund that tracks S&P CNX Nifty (NSE) closely. The aim of
the fund is to provide its investors returns commensurate with the Nifty.
7. Principal Large Cap Fund:
An open-ended scheme to invest in the stocks of the companies having a
large market capitalization. The fund is suitable for investors interested in
long term capital appreciation.
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8. Principal Child Benefit Fund
The scheme is suitable for an investor seeking long-term growth and
accumulation of capital for the beneficiary.
The objective of the scheme is to generate regular returns and/or capital
appreciation / accretion with the aim of giving lump sum capital growth at
the end of the chosen target period or otherwise to the Beneficiary.
9. Principal Global Opportunities Fund
It is an open-ended growth fund. The fund is suitable for investors who
would like to diversify investments into other markets / securities by taking
advantage of the potential growth in the global markets and thereby reduce
the risk of having a portfolio predominantly invested in India.
The investment objective of the scheme is to build a high quality.
International Equity portfolio out of the permissible investments as defined
and permitted under the regulations from time to time and provides returns
and/or capital appreciation along with regular liquidity to the investors.
10. Principal Infrastructure & Service Sector Fund:
An open-ended Equity Scheme with an objective to provide capital
appreciation and income distribution by investing predominantly in
Equity/Equity related instruments of Infrastructure & Service Sector
companies.
Principal Tax Savings Fund:
An open-ended Equity linked savings scheme suitable for investors seeking
income tax deductions under section 80C (2) of Income Tax Act along with
long-term equity-market returns from investment in equities.
11. Principal Personal Tax Saver Fund:
The scheme is suitable for investors seeking income tax deductions under
section 80C (2) of ITA along with long term equity-market returns from
investment in equities.
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12. Principal Monthly Income Plan:
An open-ended income scheme having periodical distribution with no
assured monthly returns. MIP attempts to provide income on a monthly
basis and is, therefore, particularly suited for investors seeking regular
source of income.
D. UTI MUTUAL FUND:
D.1 UTI Infrastructure Fund:
(Formerly known as UTI-BASIC INDUSTRIES FUND)
An open ended equity fund with the objective to provide Capital
appreciation through investing in the stocks of the companies engaged in the
sectors like Metals, Building Materials, Oil & Gas, Power, Chemicals,
Engg. Etc.
D.2 UTI Mid Cap Fund:
An open ended equity fund with the objective to provide ‘Capital
appreciation’ by investing primarily in Mid Cap stocks.
D.3 UTI Large Cap Fund:
An open ended equity Fund with the objective to provide capital
appreciation through investment in top 50 companies in terms of market
capitalization.
D.4 UTI Services Sector Fund:
An open-ended fund which invests in the equities of the Services Sector
companies of the country. One of the growth sector funds aiming to provide
growth of capital over a period of time as well as to make income
distribution by investing the funds in stocks of companies engaged in
service sector such as banking, finance, insurance, education, training,
telecom, travel, entertainment, hotels, etc.
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D.5 UTI Leadership Equity Fund:
The scheme seeks to generate capital appreciation and / or income
distribution by investing the funds in stocks that are “Leader” in their
respective industries /sectors / sub-sector.
D.6 UTI Dividend Yield Fund:
An open-ended equity scheme. It aims to provide medium to long term
capital gains and/or dividend distribution by investing predominantly in
equity and equity related instruments which offer high dividend yield.
D.7 UTI Index Select Fund:
An open-ended equity fund with the objective to invest in select stocks of
the BSE Sensex and the S&P CNX Nifty. The fund does not replicate any of
the indices but aims to attain performance better than the performance of the
indices.
D.8 UTI Equity Fund:
UTI Equity Fund is open-ended equity scheme with an objective of
investing at least 80% of its funds in equity and equity related instrument
with medium to high risk profile and up to 20% in debt and money market
instruments with low to medium risk profile.
D.9 UTI Children’s Career Plan (Balanced):
An open-ended debt oriented fund with investment in Debt/G-sec of
minimum 60% and a maximum of 40% in Equity. Investment can be made
in the name of the children up to the age of 15 years so as to provide them,
after they attain the age of 18 years, a means to receive scholarship to meet
the cost of higher education and/or to help them in setting up a profession,
practice or business or enabling them to set up home or finance the cost of
other social obligation.
E.MERCHANT BANKING
Merchant banking primarily involves financial advice and services for large
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corporations and wealthy individuals.
E.1 MERCHANT BANKING ACTIVITIES:
The Major Merchant Banking activities which the Bank offers to its clients
are:
Issue Management - Management of Public Issues i.e. IPOs, FPOs, Right
Issues, etc. as Book Running Lead Manager
Bankers to the Issue
Payment of Dividend Warrants / Interest Warrants / Refund Orders
Debenture Trustee
Underwriting
Monitoring Agency
Besides promoting / marketing the above Merchant Banking Business in
the Bank through specialized Capital Market Services Branches, Merchant
Banking Cells and identified branches, the Merchant Banking Division also
looks after the following activities:
Marketing of Merchant Banking Business
Monitoring / Supporting Capital Market Service Branches
Refund Paid / Payable
E.2 MERCHANT BANKERS ASSIGNMENTS:
At present, the Bank is holding following Licenses from SEBI:
Merchant Banker
Banker to the Issue
Underwriting
Debenture Trustee
1. Bankers to the Issue (Collecting Banker):
Being a licensed Banker to Issue registered with SEBI, enables us to provide
Escrow Collecting Bank/services and refund Bank services related to Initial
Public Offering (IPO), Follow on Public Offering (FPO) and Right Issue.
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The process of collections needs a high degree of close co-ordination
between various capital market intermediaries such as the Book Running
Lead Manager, the Syndicate Members, the Registrar and most importantly
the issuer Company. Our large network of branches and strong bonds with
various capital market constituents enable us to offer better solutions for
clients.
2. Payment Of Dividend Warrants / Interest Warrants (Paying
Banker):
The Merchant Banking Division has also got enabled a functionality of a
new system in CBS branches for payment assignments, which is similar to
Demand Draft Payable Account under Finical. The product has the
following unique features that ensure that the payment account of the
corporate remains reconciled at any point of time:
Facility to provide MIS on paid / outstanding instruments in ASCII format,
which can be suitably converted by the corporate for updating their in-house
database
This new facility will help in solving the major problem in handling these
assignments i.e. reconciliation of accounts. This will also help in reducing
the cost of reconciliation, postage and handling cost.
3. Payment of Refund Orders:
The detailed guidelines / procedures to be followed. Powers of the Branches
/ Charges etc. For handling the assignments of Bankers to the Issue/
Payment of Dividend warrants / Refund Orders etc. are available in the
circulars of the Division at the Bank’s website.
4.UNDERWRITING
Underwriting is a contingent liability and this is one sphere of Merchant
banking where outlay of funds on the part of the bank may be involved. As
such, it is necessary to be very careful in accepting / recommending such
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business. Proposals that pose clear risk of devolvement should be declined
at the outset unless there is sub underwriting tie up directly or indirectly
with promoters and their related investment companies or a firm
commitment of buy back on reasonable terms.
Major aspects which need close scrutiny before underwriting can be
considered are the project and its viability, project location, promoters and
their track record, product and its marketability, past performance of
existing companies in the same line, Government Policy, projected financial
performance, capital market conditions, underwriting / sub underwriting /
buy back arrangements, etc.
5. Debenture Trustee:
In terms of SEBI guidelines, all debenture issues (public rights) of the
companies with the maturity period exceeding 18 months are required to
have "Debenture Trustee" and its name must be stated in the prospectus of
the issue.
The necessity of creation of debenture trust is to organize the large number
of debenture holders and facilitate interaction by the companies issuing
debentures with a single entity rather than individual debenture holders.
Merchant Bankers (holding valid Registration with SEBI as debenture
trustee) act as Trustees for the debenture holders to accept security created
by the company, to secure the repayment of principal and payment of
interest thereon, taking action for safeguarding their interest and enforcing
their rights in times of needs.
As per SEBI guidelines lenders cannot act as Trustees to debentures/bond
the issues of the Companies who are their borrowers. Therefore, branches of
the Bank must not obtain 'Debenture Trustee' assignments of the
parties/companies which are availing Credit facilities from our Bank.
6. Monitoring Agency:
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In terms of SEBI (DIP) guidelines, the Company issuing the shares to
public shall make arrangements for the use of proceeds of the issue to be
monitored by one of the financial institutions, in case of issues, which
exceed Rs.500 crores.
Though, in terms of SEBI guidelines, it is mandatory for the issuers to
appoint 'Monitoring Agency' if the issue size is more than Rs.500 crores, on
the insistence of Merchant Bankers and Stock exchanges, the issuers of
issues of less than Rs. 500 crores are also appointing monitoring agency.
Utmost attention is required for monitoring the proceeds, submission of
statement as per SEBI guidelines to the company reporting of defaults etc.
after acceptance of the assignment.
F. WEALTH MANAGEMENT SERVICES
In the present scenario, investors are looking for higher Returns. There are
many avenues available in the market to invest, however to choose a right
investment portfolio is an uphill task that requires great professionalism and
continuous monitoring of investments, in view of the complex nature of the
capital market. Wealth management is an unmatched package of products
and services that provides personalized financial planning, the luxury of
investment services and a host of exclusive privileges of building wealth
and securing future. It is with this perspective that Punjab National Bank has
launched the wealth management services.
This is a stride towards PNB’s endeavor to give to its customers an “End to
End” solution for all their financial needs under one roof. Under the Wealth
Management services, we shall give expert advice on the following areas:
1. Mutual fund investment
2. Debt Market instruments
3. Insurance services
4. Tax/Retirement planning
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5. On line trading
6. Real estate
CHAPTER 4
RESEARCH METHODLOGY
Research methodology is a way to systematically solve the research problem.
Research methodology constitutes of research methods, selection criterion of
research methods, used in context of research study and explanation of using
of a particular method or technique so that research results are capable of
being evaluated either by researcher himself or by others. Why a research
study has been undertaken, how the research problem has been formulated,
why data have been collected and what particular technique of analyzing
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data has been used and a best of similar other question are usually answered
when we talk of Research methodology concerning a research problem or
study. The main aim of research is to find out the truth which is hidden and
which has not been discovered as yet.
Four types of studies can be called research, namely reporting, description,
explanation and prediction. Cooper and Emory define research as the systematic
inquiry aimed at providing information to solve problems.
Research Process:
Choosing the research problem Review of related literature Collection of data Interpretation of data Preparing the research report
1. OBJECTIVES
In this age of business and globalization finance plays the pivotal role.
Today when it’s the spread of monetary transaction which makes the world go round we feel the need to Study the function more closely, as to how the money transaction is effected and the transaction being speeded. Thus our aim is to:
Spreading and gaining awareness about the sources of revenue to banking industries.
Getting information about manner in which the bank collects its revenue.
DATA COLLECTION
Primary data source:
1. Through interview with consultants
2. Through filling forms
Secondary data source:
1. Through web
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LIMITATIONS OF THE STUDY
Following limitations were faced during the study:
1. While designing the questionnaire it was kept in mind to gather more and
more information from each target person. For neither present nor
descriptive questions could have served the purpose. Therefore the questionnaire
contained in the open-ended questions.
2. The study was conducted in Gohana. The consultants only so that accuracy
of data so collected could be absurd covered by circulation of questionnaire.
3. The accuracy of indications given by the respondents may not be
consider adequate as whether the language used in the questionnaire is
understood by the respondent cannot be taken for granted.
4. The study is based on the information gathered from the care
consultants. Therefore in such case it is possible that the information
supplied might be biased because the insurance care consultant might have
shown partiality towards their insurance policies.
5. Since the survey was limited to care consultants it is rather difficult to give
a precise conclusion but I have tried to the best of my capability to give the
conclusion on a comprehensive manner.
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CHAPTER 5
FINDINGS AND ANALYSIS Target group PNB gets its largest amount of funds
Towns
Cities
Over seas
Chart no.1 % collection from target Groups
INTERPRETATION According to study 64% of funds comes from cities
20% of funds come from towns and 11% from overseas.
38
Quality of service to increase funds improving or Deteriorating
CHART NO 2 QUALITY OF SERVICES
2007
2008
2009
2010
0 1 2 3 4 5 6 7 8
INTERPRETATION An above chart shows that the quality of services has
increased in last few years. In 2007 it was 2.5 and the quality of services increase
to 7 in year 2010.
Measures to increase revenue
Chart no.3 Measures of funds
online advertisement
tv and radio advertisement
INTERPRETATION As a chart shown above, It shows that how bank takes proper
measures to improve its funds.1. Through online advertisement and 2. Through radio and TV
advertisement.80% through online advertisement and rest 20% through TV and radio
advertisement.
Appropriate rate of interest on its funds
Chart no.4 Appropriate rate of interest
39
YES NO MAY BE0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
INTERPRETATION According to study 70% people say yes Punjab national bank
provides appropriate rate of interest on it funds. 10% people say no and 20% says may be.
Banking activity does PNB gets its largest sources of fundsAgricultural banking
Corporate banking
International banking
Personal
Social
CHART NO. 5 LARGEST SOURCE OF FUNDS
Agricutural bankingCorporate bankingInternatinal banking Personal banking Social banking0
1
2
3
4
5
6
7
Most issued fixed deposit scheme
1.777 days
2.1111 days
3.555 and 1000 days
40
Chart no. 6 Most issued fixed deposit
777 days1111 days555 and 1000 days
INTERPRETATION According to study 60% of people issue 1111 days of fixed deposit
and 10% 777 days fixed deposit and 30% issue 555 to 1000 days fixed deposit.
Proper security to the mortgage property
Chart no. 7 proper security to mortgage property
YES NO MAY BE0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
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CHAPTER 6
CONCLUSION & RECOMMADATION
It was enriching experience working in Punjab national bank for the period of
two months. What I learnt during this time and by completing this project can be
summarized as follows:
1. Working at Punjab national bank helped me not only academically but also
practically. It helped me a lot to understand the finance part very easily.
2. I have come to know the importance of finance especially with regard to
sources of finance on most renowned bank Punjab national bank. Especially
because of emergence of many competitor with excellence in services &
competitive product. The base of this chapter conclusion is on the data analysis
or what we say findings.
3. I have findings from the consultants of Punjab national bank and their services in my
topic.
4. Through this I have come to know the how to attract consumers to gain sources
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funds and services provided by Punjab national bank to attract its consumers.
5. The consultants also said that all income and age group of customers are
attracted towards their product but buyers are mainly from higher and middle-
income group. consultants said that the customer are curious in getting
Policies because they want more discounting on the products and low claim time
after any accident.
RECOMMENDATIONS
The lack of good communication skills and training. So training should be
easy.
PNB Should use new techniques of sales promotion.
People must be made aware of the benefits of the policies
The company should give personal attention to each customer.
The details about the company should be given to the customers.
Regular advertisement of the company should be given TV and Newspaper
The company must try to find new markets especially in the rural areas.
The company should do frequent analysis of the competitor
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REFERENCES
BOOKS:
An Insider's Guide to the Industry by Michel Fleuriet
An Introduction to Investment Banks, Hedge Funds, and Private Equity:
The New Paradigm by David Stowell
The Investment banking handbook By John Peter Williamson
Q.1 From which target group PNB gets its largest amount of funds? Towns Cities Over seas
Q.2 Is the quality of service to increase funds improving or Deteriorating? Improving/Stable/Deteriorating*
Q.3 Do you think the bank is providing appropriate rate of interest on its funds. Yes no
Q.4 From which banking activity does pnb gets its largest sources of funds? Agricultural banking Corporate banking
45
International banking Personal Social
Q.5 According to you which is the most issued fixed deposit schemes. 777 days 1111 days 555 and 1000 days
Q.6 Do you think bank provides proper security to the mortgage property? Yes no
PROFIT&LOSS A/C FOR THE YEAR 2010 -2011
Particulars March 11 March 10
Sales Turnover 103.21 101.73Other Income -- --Total Income 103.21 101.73Total Expenses 6.69 10.67Operating Profit 96.52 91.06Profit On Sale Of Assets -- --Profit On Sale Of Investments -- --Gain/Loss On Foreign Exchange -- --VRS Adjustment -- --Other Extraordinary Income/Ex-penses
-- --
Total Extraordinary Income/Ex-penses
-- --
Tax On Extraordinary Items -- --Net Extra Ordinary Income/Ex-penses
-- --
Gross Profit 96.52 91.06Interest 51.57 34.57PBDT 44.96 56.50Depreciation 0.91 0.46Depreciation On Revaluation Of Assets