2009.06 Touch & Go, and swish, swish through! タッチ&ゴーでスイスイ行こう! 「Suica」は、JR東日本(首都圏エリア、仙台エリア、新潟エリア)、東京モノレール、りんかい線、埼玉新都市交通、仙台空港鉄道、JR北海道「Kitaca エリア」、 JR東海「TOICAエリア」、 JR西日本「ICOCAエリア」(近畿圏エリア、岡山・広島エリア)、首都圏のほとんどの他鉄道会社線・地下鉄・バスで もご利用いただけるほか、お買い物にも使える“便利なICカード”。 Suica is a registered trademark of East Japan Railway Company. SuicaはJR東日本の登録商標です。 Suicaご利用ガイド Suica is a convenient IC card you can use with JR EAST (the Tokyo area as well as Sendai and Niigata areas), Tokyo Monorail, Rinkai Line, New Shuttle Ina Line, Sendai Airport Transit, JR HOKKAIDO Kitaca area, JR CENTRAL TOICA area, JR WEST ICOCA area (Kansai region, Okayama and Hiroshima areas) and most private railway systems, subways and buses in Greater Tokyo. Suica also can be used for shopping. A convenient telephone information service in English, Korean and Chinese. You can get quick and complete information on: -Time schedule for all trains -Fares to any destination -The fastest way from Point A to Point B -Location of JR EAST Ticket Office ("Midori-no-madoguchi") -How to buy tickets, tickets for reserved seats, Rail & Rent-A-Car, etc -Rail Passes: JR EAST PASS, Japan Rail Pass, 1 Day Tokunai Pass, etc -Station facilities -Lost & Found -Anything else you need to know about JR EAST JRイーストインフォライン JR東日本が行っている英語、韓国語、中国語による便利な電話案内サービスです。 ■案内内容 列車時刻/各種運賃・料金/目的地への最短経路/みどりの窓口の場所/乗車券・指定席券の買い方や座席予約の方法・レール&レンタカー /JRイーストパス・ジャパンレールパス・都区内パス/駅にある施設/遺失物/その他 電話 050-2016-1603 午前10時-午後6時 (年末年始期間を除く) Welcome to JR EAST “Welcome to JR EAST” – a guide to JR EAST services – is available for overseas visitors at major JR EAST stations. Please access the JR EAST website at the following address: JR東日本のホームページ http://www.jreast.co.jp/e/ 海外からのお客さまのためにJR東日本の各種ご案内をまとめた 『Welcome to JR EAST』 をJR東日本の 主な駅にご用意しています。 10 a.m. - 6 p.m. (except during the year-end/new year holidays) Call 050-2016-1603 KitacaはJR北海道の登録商標です。 TOICAはJR東海の登録商標です。 ICOCAはJR西日本の登録商標です。 PASMOは(株)パスモの登録商標です。 Kitaca is a registered trademark of JR HOKKAIDO. TOICA is a registered trademark of JR CENTRAL. ICOCA is a registered trademark of JR WEST. PASMO is a registered trademark of PASMO Co.,ltd. User's Guide User's Guide Suicaでのご利用可能エリア拡大! Serviceable area of Suica is expanding and growing up!
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Suica is a registered trademark of East Japan Railway Company. SuicaはJR東日本の登録商標です。
Suicaご利用ガイド
Suica is a convenient IC card you can use with JR EAST (the Tokyo area as well as Sendai and
Niigata areas), Tokyo Monorail, Rinkai Line, New Shuttle Ina Line, Sendai Airport Transit, JR
HOKKAIDO Kitaca area, JR CENTRAL TOICA area, JR WEST ICOCA area (Kansai region,
Okayama and Hiroshima areas) and most private railway systems, subways and buses in
Greater Tokyo. Suica also can be used for shopping.
A convenient telephone information service in English, Korean and Chinese.You can get quick and complete information on:-Time schedule for all trains-Fares to any destination-The fastest way from Point A to Point B-Location of JR EAST Ticket Office ("Midori-no-madoguchi")-How to buy tickets, tickets for reserved seats, Rail & Rent-A-Car, etc-Rail Passes: JR EAST PASS, Japan Rail Pass, 1 Day Tokunai Pass, etc-Station facilities-Lost & Found-Anything else you need to know about JR EAST
Kitaca is a registered trademark of JR HOKKAIDO.TOICA is a registered trademark of JR CENTRAL.ICOCA is a registered trademark of JR WEST.PASMO is a registered trademark of PASMO Co.,ltd.
User's GuideUser's Guide
Suicaでのご利用可能エリア拡大!
Serviceable area
of Suica is
expanding and
growing up!
Overview of SuicaFeatures of Suica
I N D E X
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“Suica” is an acronym for “Super Urban Intelligent CArd”,which also suggests a sense of “swish, swish travel”.
● Suica Cards may be purchased at card vending machines, operator-assisted ticket vending machines (“Kaeru-kun”), and JR EAST Ticket Offices (“Midori-no-madoguchi”) in the Suica area (the Tokyo area as well as Sendai and Niigata areas).
Going Through Automatic Ticket GatesUsing The Simple Suica ScannerHow to go through Shinkansen transfer ticket gates“Money Recharge Service” & “Card Records Display and Printout” & “Stored Fare Balance Display”Automatic Fare AdjustmentAbout Using “Green Car Suica System”IC Farecard Compatibility Services in Greater Tokyo About Use in JR HOKKAIDO “Kitaca” Area, JR CENTRAL “TOICA” Area as well as JR WEST “ICOCA” AreaGuide to Suica Reissuing and RefundingGuide to Suica Shopping Services (Electronic Money)
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How to Use Suica
Overview of Suica
Suicaご利用にあたって
Suicaの概要
Suicaご利用にあたって
Suicaご利用方法
Q&A Things to be Aware of when Using SuicaSuica AreasAbout Suica for Tokyo Monorail and Rinkai LineAbout Suica for Sendai and Niigata AreasAbout Suica for Sendai Airport TransitSuica serviceable transportations in Greater TokyoOther Information
30343739404041
Back Cover
Others その他
Suica Card is a convenient IC card that anyone can use. Just by recharging with cash payments, users can go through automatic ticket gates with a touch on the scanner at the gate. It calculates the fare for the section traveled and deducts that from the stored fare.
1
Here, we will explain how to use Suica–from purchasing, entering/exiting automatic ticket gates and fare adjusting through to listing the various machines where Suica can be used.Suicaのお求め方法から、自動改札機での入場・出場・のりこし精算の方法、各種ご利用機器にいたるまで、Suicaのご利用方法をご説明します。
The personalized “My Suica” card is a convenient, rechargeable IC fare card that lets the user go through ticket gates with a touch on the scanner at the gate. It calculates the fare for the section traveled and deducts that from the stored fare.
● “My Suica” cards will be personalized at the time of purchase by registering the user’s name, date of birth, gender and other information. If lost or stolen, cards may be reissued based on the information registered. Only the card owner may use the card on trains and buses.「My Suica(記名式)」には、ご購入時にお客さまの氏名・生年月日・性別等の情報を登録させていただきます。紛失した場合は、登録した情報をもとに再発行することができます。なお、記名人以外は、鉄道やバスをご利用いただくことができません。
● Personalized “My Suica” cards may be purchased at card vending machines, operator-assisted ticket vending machines(“Kaeru-kun”), and JR EAST Ticket Offices (“Midori-no-madoguchi”) in the Suica area (the Tokyo area as well as Sendai and Niigata areas).
Even with Suica tucked inside the pass case, one touch of the gate’s scanner will let you “swish, swish” through.
The personalized “My Suica” card and Suica Card will automatically calculate the adjusted fare at the automatic ticket gate. The fare will be automatically calculated at the station where you disembark.
To make absolutely sure of smooth gate entry and exit, hold the card flat as you touch the gate scanner. A “peep” or “peep-peep” sound denotes a successful scan. As long as Suica makes full contact with the scanner, the card can be used as it is inside the pass case.
※ Do not insert the Suica into ticket slots of gates, as this may damage the card.※投入口にSuicaを入れないでください。カードが破損する恐れがあります。
ワンタッチで、改札機を通過できます。(タッチ&ゴー)One-touch lets you through ticket gates (Touch & Go).1
Suica is not just for use for rail travel, it also can be used at shops that carry Suica symbol on the right. (For details, see page 29.)鉄道の利用だけでなく、右のマークのあるお店ではSuicaでお買い物もできます。(詳しくはP29をご覧ください)
お買い物にもご利用いただけます。Suica also can be used for shopping.2
Touch & GoTouch & Go
Communicationrange:10cm
Interface areaon Suica
Suica system equipment
The card should be “touched to”rather than “flown over” the scanner.カードを「かざす」のではなく「タッチ」が必要
3
Features of Suica
通信範囲約10cm Suica読み取り部
Suica対応改札機
Suica is a reusable card – a first-time buyer will need to make a returnable deposit of 500 yen
to prevent needless waste of throwaway cards. The deposit is included in the price of the card (2,000
yen) and will be refunded when the card is returned for reimbursement purposes, etc.
*1. The first March 31 after a child reaches age 12 (the day before his or her birthday)
● Personalized “My Suica for Kids” cards expire on March 31 of the year a child graduates from elementary school. *1 “My Suica for Kids” cards cannot be used after they expire. If the child wishes to continue using the card for adult fares, go to JR EAST Ticket Office (“Midori-no-madoguchi”) and have the card changed to an adult-fare card.
● Personalized “My Suica for Kids” cards may be purchased at JR EAST Ticket Offices (“Midori-no-madoguchi”) in the Suica area (the Tokyo area as well as Sendai and Niigata areas). Make sure to bring ID to identify the child who will be using the card such as health insurance card. Members of the child’s family may also purchase the card on his or her behalf. In that case, ID to verify the child must be presented by the family member.
Personalized “My Suica” cards are available for children. Just by recharging with cash payments, children can go through automatic ticket gates with a touch on the scanner at the gate, and the children’s fare for the section traveled will be calculated and deducted automatically. Note that there is no non-personalized Suica card for Kids.
Firmly touch the card against the scanner denoted by the Suica symbol.Suicaマークの付いた読み取り部にしっかりタッチしてください。
簡易Suica改札機もあります。(P7参照)
Touch the scanner and it will respond with a “peep-peep”, a long “peeep” or “pi-pi-pi-pi-pi” sound.タッチしていただきますと、「ピピッ」「ピー」または「ピピピピピ」と音がします。
A message will be displayed when you pass through a ticket gate.改札機をお通りいただく際に、ディスプレイにメッセージを表示します。
お通りいただけない場合も、メッセージを表示します。
乗車時、入金(チャージ)残高が初乗り運賃に満たない場合は、改札機をご利用いただけません。
※The display will also indicate a message if you are unable to go through the ticket gate.
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Communication range:10cm
(Side view of the scanner)
通信範囲約 10cm
(読み取り部の側面図)
Suica has a rewriting feature that allows printed information of the card to be rewritten. If you register your name and other information with the Suica Card to make it a personalized “My Suica” card.* Your personalized “My Suica” card cannot be changed into a non-personalized Suica card.
Suica comes equipped with a feature to add stored fare (recharge). Even if the card’s stored fare balance drops below a certain level, you can continue to use the same card repeatedly by recharging. (For details, see page 11.)
リライト、入金(チャージ)で、くりかえし使用できます。
3
Personalized “My Suica” cards may be reissued even if they are lost, allowing you to use them securely. Report the lost or stolen personalized “My Suica” cards at major stations in the Suica or PASMO area. We will cancel the card, guarantee the stored fare balance at the time of usage cancellation, and reissue a card. Your reissued card will be handed out to you from the following day.
My Suica(記名式)は、紛失しても再発行できます。4
※You cannot go through a ticket gate if your card’s stored fare balance is less than the minimum required fare.
My Suica(記名式)は、万一紛失しても再発行が可能ですので、安心してご利用いただけます。紛失した際、Suica・PASMOエリア内の主な駅の窓口にご申告いただくと、紛失したカードのご利用を停止。停止完了となった時点での入金(チャージ)残額を保証して、カードを再発行します。なお、再発行カードのお渡しは、翌日以降となります。
The card may be used repeatedly either by rewriting information
or by adding stored fare (recharging).
Personalized “My Suica” card can be reissued even if it is lost.
* 1,000 yen is required for replacing a lost or stolen card. That includes a reissuing fee of 500 yen and a deposit of 500 yen. * Please pick up the reissued Suica within 14 days of application. * You will need to present official identification such as a driver’s license to apply for card reissuing and picking up the new card. * Please note that you cannot cancel your application for reissuing the lost card once the procedure has been accepted. * Reissued Suica may be picked up only at major JR EAST stations. * To reissue your lost or stolen card, we will need information such as your name, date of birth, and gender. When you purchase a
personalized “My Suica” card at a card vending machine, commuter pass vending machine or reserved seat vending machine, make sure to enter your personal information correctly. If your information had been entered incorrectly, we will not be able to reissue your card. Also, enter a phone number where you can be reached. The card can be identified by the card number (the number that begins with JE…) noted on the bottom right-hand side of the back of the Suica, so we ask you to keep a record of that number in a safe place.
1
2 3
4
●The display will indicate the stored fare balance. When a fare is deducted from the stored fare balance, the fare amount will be also displayed.・ディスプレイに入金(チャージ)残額を表示します。また、入金(チャージ)残額から運賃を差し引いた場合は、その金額も表示します。
Simple Suica scanners are also available. (see page 7)
駅によりSuica専用改札機もあります。Ticket gates dedicated to only Suica are available at some stations.
A ticket gate can be used when the lamp in item is lit.
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11
2
3
●The “peep-peep” sound denotes the use of a Suica.●The long “peeep” sound denotes a card with insufficient stored
fare balance. Please check the display message (item ). ●The “pi-pi-pi-pi-pi” sound denotes an unsuccessful scan.
Please touch the card firmly against the scanner again.
Please firmly touch the card against the scanner's Suica symbol.Suicaマークの付いた読み取り部に、しっかりタッチしてください。
Touch the scanner and it will respond with a “peep-peep”, a long “peeep” or a “pi-pi-pi-pi-pi” sound.タッチしていただきますと、「ピピッ」「ピー」または「ピピピピピ」と音がします。
●The display will indicate the stored fare balance. When a fare is deducted from the stored fare balance, the fare amount will be displayed.
4 A message will be displayed when you use the simple Suica scanner.タッチしていただくと、ディスプレイにメッセージを表示します。
Gate scanners may not respond if the Suica is just passed over the top. Be sure to firmly touch the card against the scanner (do not slide it across), and check the processing sound to see if your card was scanned correctly.読み取り部の上をSuicaが通り過ぎるだけでは反応しない場合があります。読み取り部の上で滑らせたりせず、読み取り部に確実にタッチして処理音を確認してください。
Cautions When Using Ticket Gates 改札機ご利用の際の注意
① Hold your card flat and touch to go!水平にしっかりタッチ&ゴー!
Suica handles data via signals, so it may not respond properly if the signal is impeded by something (metal that electricity passes through, etc.) close to it. Please keep your Suica apart from the following items.Suicaは電波によりデータのやり取りを行うため、電波を妨げるもの(金属など電気を通すもの)がSuicaの近くにあると反応しない場合があります。以下のようなものとは離してお持ちください。
② Do not jointly touch the scanner with any item that may impede the signal when using your Suica.
電波を妨げるものと一緒にタッチしない。
■Paper incorporating aluminum foil, such as cigarette packaging and scratch cards
■Metals, such as coins, precious metals and keys
■Silver or white-character rewrite cards, such as point cards・タバコの銀紙、スクラッチカードなどアルミ箔を使用した紙・コイン・貴金属・鍵などの金属類 ・ポイントカードなど、銀色地に白文字のリライトカード
If two or more Suica are carried in a pass case, or a contactless IC card (such as PASMO, ICOCA, Kitaca, TOICA or credit card with Suica function) is carried together with Suica, you will not be able to pass through ticket gates.パスケースにSuicaが2枚以上入っていたり、PASMOやICOCA、Kitaca、TOICA、Suica機能の付いたクレジットカード類など他の非接触式ICカードが一緒に入っていると、改札機を通ることができません。
③ Do not put other contactless IC cards in the pass case with the Suica.他の非接触式ICカードと一緒にパスケースに入れない。
If you put an uncovered Suica into a trouser pocket, it may bend or become distorted, and thus become stuck when used in ticket vending and fare adjustment machines. Please carry your Suica in a pass case, etc.
※The display will also indicate a message if you are unable to go through the ticket gate.※You cannot go through a ticket gate if your card’s stored fare balance is less than the minimum required
fare.※You cannot go through a ticket gate at your destination if your card’s stored fare balance is insufficient to
cover the distance traveled .※In cases such as those above, notify the station staff when you next use your Suica at a staff attended
When you travel from Chigasaki to Sendai with a JR ticket valid from Tokyo Metoropolitan district to Sendai City Zone and your Suica, check in at Chigasaki station with your Suica, get in Shinkansen at Tokyo station by touching your Suica card on the scanner at Shinkansen transfer ticket gates, then your fare from Chigasaki to Kamata (the first station in Tokyo Metoropolitan district) will be automatically deducted.
Please do not forget to recharge your Suica beforehand!
① first insert your Shinkansen ticket into a slot
( )TokyoTokyo
Metoropolitan district
→
→
SendaiSendai City Zone
1 2
新幹線のきっぷを先に投入してから、
Suicaをタッチしてください。
Suicaをご利用の際はあらかじめチャージ(入金)を忘れずに!
How to go through Shinkansen transfer ticket gates. 新幹線乗換改札機の通り方
An example of transfer お乗り換えの例
② then touch the scanner with your Suica.Kamata station ( the first station in Tokyo Metoropolitan district) 蒲田駅(東京都区内の入口駅)
Chigasaki station
茅ヶ崎駅Tokyo station
東京駅
新幹線Shinkansen在来線Conventional line
Section ridden with SuicaSuicaのご利用区間
Valid section of the ticket between Tokyo Metoropolitan district and Sendai City Zone.
「東京(都区内)⇒仙台(市内)のきっぷ」の有効区間
Automatic fare adjustment from Chigasaki to Kamata at
Shinkansen transfer ticket gates in Tokyo station.
東京駅の新幹線乗換改札機で茅ヶ崎駅~蒲田駅間の運賃を 自動精算!
When you have your [Suica] and [a Shinkansen ticket valid from Tokyo Metoropolitan district, Yokohama City Zone, or Sendai City Zone] and you start your journey from the area or zone, please start using your Shinkansen ticket, not your Suica, as you first check in the station of the conventional line.【 東京都区内 東京山手線内 横浜市内 仙台市内 発の新幹線のきっぷ】と【Suica】をお持ちで、各ゾーン内から入場して新幹線をご利用の場合は、在来線入場時(ご旅行開始時)より【各ゾーン内発の新幹線のきっぷ】をご利用ください。
You can do automatic fare adjustment with your Suica when making
a change from conventional lines to Tohoku, Joetsu, Nagano,
Yamagata, Akita, and Tokaido Shinkansen.
東京(都区内)
仙台(市内)
How to go through Shinkansen
transfer ticket gates
Suicaで新幹線乗換改札機をご利用になる
場合の通り方
●When you use a conventional line with a magnetic ticket (paper ticket), insert both the magnetic
ticket and a ticket for the Shinkansen into a slot of Shinkansen transfer ticket gates.
●PASMO, Kitaca, TOICA, and ICOCA are employed in the same manner as with Suica.
※Up to 20 of the most recent transactions are displayable.
The records (usage details) of cards’ stored fare balance can be checked and printed out at automatic ticket and card vending machines that carry the Suica symbol( ). (「Suica」マーク)のある「自動券売機」と「カード発売機」では、入金(チャージ)残額をお使いになった履歴(ご利用明細)の確認と印字ができます。
※Up to 50 of the most recent transactions are printable. Note that some transactions cannot be printed out,
such as when the card is used more than 21 times in a day or when it is not firmly touched against gate
Suica can be recharged by cash payments at automatic ticket vending, card vending and fare adjustment machines that carry the Suica symbol( ). One of six amounts (1,000, 2,000, 3,000, 4,000, 5,000 or 10,000 yen) can be chosen per single recharge. And the card can be endlessly recharged to its upper limit balance of 20,000 yen.
一部の駅ではチャージ機を設置しています。
※Insert the Suica into ticket or card vending machine before recharging.
※Suica can also be recharged at card vending machines and View card ATMs ("VIEW ALTTE") with a View card.
※Recharge at JR EAST Ticket Offices ("Midori-no-madoguchi") is not possible, neither is the recharge with magnetic iO cards and Orange cards.
※Recharging machines are installed at some stations.
※Suica can be recharged in some stores.
The stored fare balance left in Suica can be checked at automatic ticket, card vending machines and fare adjustment machines that carry the Suica symbol( ). Also, the automatic ticket gate displays the stored fare balance left in Suica.
カード内の入金(チャージ)残額が十分ある場合If your card’s stored fare balance is sufficient.
●The total basic fare (for instance 450 yen for a ride to Yokohama Station) will be deducted at the destination (Yokohama) ticket gate. This means that the user can “Touch & Go” through ticket gates at both ends of a journey.
●You cannot go through the ticket gate if your card’s stored fare balance is less than 450 yen, the amount to be deducted when alighting at Yokohama Station. You will need to recharge your Suica or pay the fare balance at a fare adjust-ment machine of Yokohama station.
●You cannot go through ticket gates at the boarding station (for instance Tokyo Station), if your card’s stored fare balance is less than the minimum required fare (130yen). Recharge your card at a Suica-designated automatic ticket or card vending machine.
My Suica(記名式)・Suicaカードは、入金(チャージ)することでくりかえしお使いいただけます。
※Even when both end stations of your journey are within the Suica-usable area, a ticket must be purchased
for any rail line to be used mid-journey outside of the Suica area.
Personalized “My Suica” card, Suica Card can be recharged for reuse.
When you alight at the station, the fare for the section traveled will be automatically deducted from the stored fare balance. You cannot go through ticket gates at the boarding station if your card’s stored fare balance is less than the minimum required fare.
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カード内の入金(チャージ)残額が下車時の精算額に満たない場合
If your card's stored fare balance is less than the required fare when alighting.
2
カード内の入金(チャージ)残額が初乗り運賃に満たない場合
If your card’s stored fare balance is less than the minimum required fare.
3
Tokyo Yoko-hama
東 京 450円区間 横 浜
乗車Boarding Alighting
下車
450yen section
Example 例
- -
こども用My Suicaは、小児運賃を自動精算します。
一部の割引運賃の自動精算はできませんのでご注意ください。
Automatic Fare Adjustment 自動精算
1615
After boarding a first-class (“Green Car”) carriage, please touch your Suica (with “Green Car Ticket” data uploaded) to the “Suica Green Car Ticket Data Scanner” above the seat you have chosen and take your seat.
Touch the “Suica Green Car Ticket Data Scanner” with your Suica to light the green lamp above your seat. The green lamp is on until your destination. This system eliminates
the need for onboard ticket inspections.
●If you change seats on the same train, please be sure to touch the scanner of the seat you have moved to.
●If you change trains mid-journey, touch the scanner of the seat you have been sitting in once more before getting off the train, and then touch the scanner of the seat you take after changing trains.
●Your ticket will be inspected onboard if you ride a train with a magnetic “Green Car Ticket” (paper ticket) or if you do not have a “Green Car Ticket”.磁気グリーン券(紙のきっぷ)をご利用の場合や、グリーン券を持たずにご乗車された場合などは、車内改札をさせていただきます。
Line [Rapid Service], Joban Line, etc. can be boarded using “Green Car
Suica System”, which eliminates the need for onboard ticket inspections
to make your Green Car journey more comfortable.
To use a first-class (Green Car) carriage, first purchase a “Suica Green Car Ticket” with the stored fare balance of your Suica at a ticket vending machine carrying the Suica symbol ( ) located at a station where trains with first-class (Green Car) stop.グリーン車をご利用になる前に、グリーン車停車駅の (「Suica」マーク)のある券売機にて、「Suicaグリーン券」をお手持ちのSuicaの入金(チャージ)残額からお買い求めください。
「Suicaグリーン券」のお買い求め方法Purchasing a “Suica Green Car Ticket”
2 Touch the first-class “Green Car Ticket” button on of the ticket vending machine screen ( left side on some screens)
Touch the “Suica Green Car Ticket”.
Insert your Suica.
3
4 5 Touch the button of the line you will take.
6 Touch the station button where you will alight from the first-class ("Green Car") .
券売機の画面上(一部、画面左横)にある「グリーン券」ボタンにタッチします。
1 Touch “English” button for
English instructions.
英語表記への切替は、「English」ボタンをタッチします。
「Suicaグリーン券」にタッチします。
お手持ちのSuicaを入れます。ご利用の「線名」ボタンにタッチします。
「グリーン車降車駅」にタッチします。
At the ticket vending machine: “Suica Green Car Tickets” can be purchased using your Suica (including those issued by Tokyo Monorail and Rinkai Line).券売機によりSuicaグリーン券はSuica(東京モノレール、東京臨海高速鉄道発行も含む)でお買い求めいただけます。
●One Suica allows you to purchase one “Suica Green Car Ticket” for just one journey per passenger.
Q
A
What do you do when the card’s stored fare balance is insufficient when a “Suica Green Car Ticket” is bought at a ticket vending machine?
At a ticket vending machine inside the ticket gates (such as on platforms), only if your Suica stored fare balance is insufficient to cover the Green Car charge, you can recharge your Suica with One 1,000 yen bill. (Excluding some ticket vending machines.)
After recharging your Suica following the ticket vending machine’s instructions, please proceed to purchase a “Suica Green Car Ticket”.
●“Suica Green Car Tickets” are available from ticket vending machines carrying the Suica symbol ( )
located at stations where trains with first-class (“Green Car”) stop on the Shonan-Shinjuku Line,
●One Suica allows you to purchase one “Suica Green Car Ticket” for just one journey per
passenger. So note that if you purchase another “Suica Green Car Ticket” with your Suica
without using the previously purchased one, the previous ticket data will be lost.「Suicaグリーン券」は、Suica1枚につき、ご乗車1回おひとりさま分のみお求めいただくことができます。最初に購入した「Suicaグリーン券」を未使用のまま、新たに「Suicaグリーン券」をお求めになると、最初にお求めいただいた「Suicaグリーン券」の情報はなくなりますのでご注意ください。
●“Suica Green Car Ticket” refers to Green Car Ticket data recorded on the Suica the passenger
carries. Data includes the date of use, distance used, and charge. No paper tickets will be
issued. A magnetic Green Car Ticket is a paper ticket that has Green Car Ticket information
printed on the face. If you are using “Green Car Suica System”, please purchase “Suica Green
Car Tickets”※Magnetic Green Car Tickets may not be purchased at ticket vending machines
installed inside ticket gates (such as on platforms).
20
IC Farecard Compatibility Services
in Greater Tokyo
Suica may be used for riding most other railway companies’ lines, subways and buses in Greater Tokyo. (See pages 41 to 42 for a list of railway companies that may be used.)Suicaを使って、首都圏のほとんどの他鉄道会社線・地下鉄・バスでもご利用いただけます。(ご利用可能な鉄道会社についてはP41~42をご覧ください)
●The fare will be automatically deducted from the stored fare balance when you touch the scanner at the ticket gate with your Suica at your destination.
●You may use Suica on railway companies’ lines that carry the mark on their automatic ticket gates at your destination.
Handling of fares when using Suica for
other railway companies’ lines
●By touching to the in-vehicle equipment of the bus and the fare will be automati-cally deducted from the stored fare balance.
●If the bus company offers bus passenger incentives, it will be applied automati-cally. For details, please inquire with the bus company that you use.
●Suica that does not carry the mark may not be used on buses .
Handling of fares when using Suica for buses
●You can recharge your Suica with IC card-compatible ticket vending machines and the in-vehicle equipment. At some stations and bus offices, recharging at the ticket window.
●Transaction records of the stored fare balance can be checked and printed out at IC card-compatible ticket vending machines.
●If problems occur such as loss of a personalized “My Suica” card, or damage to your Suica, you may apply for its reissue at other railway companies’ stations and bus offices as well (excluding some stations and bus offices). Please note, however, that the card will be actually reissued only at JR EAST stations a day or later after application.
Handling of card loss or damage
2221
●PASMO is an IC farecard ticket issued by PASMO Commitee members (other railway companies' lines, subways, and bus companies in Greater Tokyo).
●Some stations have simple card scanner installed for the convenience of passengers who are transferring from JR lines to other railway companies’ lines. Make sure to touch the scanner with your Suica for transfer.
●Refunds of Suica issued by JR EAST are handled only at JR EAST stations. Likewise, refunds of Monorail Suica, and Rinkai Suica and PASMO are handled only at the respective card issuing counters.
●Handling of Suica at other railway companies’ lines and buses will be carried out in accordance with the terms of the individual railway or bus company.
●When you make a right-through trip like “JR — Other railway company’s line/subway — JR” with an IC farecard, fares could be different from the Transfer Ticket (magnetic ticket) price.
●If you wish to use Suica and a magnetic train ticket at transfer gates with other railway companies’ lines, first insert the magnetic train ticket, then touch the scanner with your Suica. If you touch the scanner with your Suica before inserting the magnetic ticket, your Suica may become invalidated and unusable the next time you try to use it. You cannot use two IC farecards together.
JR EAST Suica also can be used in JR HOKKAIDO “Kitaca” area, JR CENTRAL “TOICA” area (Nagoya and Shizuoka areas) and JR WEST “ICOCA” area (Kansai region, Okayama and Hiroshima areas). So be sure to take your Suica with your trip! JR東日本のSuicaが、JR北海道の「Kitaca」エリア、JR東海の「TOICA」エリア(名古屋・静岡エリア)、JR西日本の「ICOCA」エリア(近畿圏、岡山・広島エリア)でもご利用いただけます。各エリアへの出張やご旅行は、ぜひSuicaとご一緒に!
Kitaca AREA
●Use your Suica when getting on and off trains in the following area.
●Suica cannot be used for a train journey that spans the area below and Suica / TOICA / ICOCA areas .
●Use your Suica when getting on and off trains in the following area.下のエリア内の乗降時にご利用いただけます。
●Suica cannot be used for a train journey that spans the area below and Suica / Kitaca / TOICA / ICOCA areas (Okayama and Hiroshima areas).下のエリアとSuicaエリア、Kitacaエリア、TOICAエリア、ICOCAエリア(岡山・広島エリア)をまたがってご利用いただくことはできません。
●Please purchase a basic fare ticket and a Limited Express ticket when using Shinkansen.新幹線をご利用の場合は、別に乗車券および特急券をお求めください。
Okayama/Hiroshima Area 岡山・広島エリア近畿圏
2423
●If you are using your Suica(it is paying for your current journey), and take it into another area, you will not be able to use it there. Please be aware of this when transferring to Shinkansen using Suica with a basic fare ticket and a Limited Express ticket (see pages 9 to 10).入場されたままのSuicaを、他のエリアにお持ちいただいてもご利用できません。Suicaと他の乗車券・特急券を使用して新幹線に乗り継ぐ場合などは、ご注意ください。(P9~10をご覧ください。)
●Handling of Suica in the Kitaca area is stipulated in the provisions of the Contract of IC Card Ticket by JR HOKKAIDO, and that in the TOICA area is stipulated in the provisions of the Contract of IC Card Ticket by JR CENTRAL, and also that in the ICOCA area is stipulated in the provisions of the Contract of IC Card Ticket by JR WEST.Kitacaエリア内でのご利用に際しては、JR北海道の「ICカード乗車券取扱規則」等、TOICAエリア内でのご利用に際しては、JR東海の「ICカード乗車券運送約款」等、ICOCAエリア内でのご利用に際しては、JR西日本の「ICカード乗車券取扱約款」等によります。
Attention ご注意
●Use your Suica when getting on and off trains in the following area.
●Suica cannot be used for train journey that spans the area below and Suica /Kitaca/TOICA/ ICOCA (Kansai region) areas.
●Please purchase both a basic fare ticket and a Limited Express ticket when using Shinkansen.
(3) Ticket purchasing at ticket vending machines 自動券売機でのきっぷ購入
(4) Fare adjusting at fare adjustment machines 乗り越し精算
(5) Display and printout of transaction records at ticket vending machines 自動券売機での履歴表示・印字
(2) Recharging at ticket vending machines, recharge machines and fare adjustment machines 自動券売機・入金機・のりこし精算機での入金(チャージ)
Guide to Suica Reissuing and Refunding Suicaの再発行・払いもどしに関するご案内
Reissuing personalized “My Suica” card
if lost or stolenMy Suica(記名式)をなくした場合の再発行
Suica will be reissued by the following procedures. Refunds will be
made for the following cases when Suica is returned.Suicaは下記により再発行のお取り扱いをいたします。また、ご不要になった際には、Suicaをご返却いただきますと、下記により払いもどしをいたします。
●The information you registered when purchasing the card, i.e., name, date of birth and gender, along with other information such as telephone number will be used to identify your card.
●We will arrange to cancel your personalized “My Suica” card, and your reissued card will be handed over the following day or later.
●Please note that, once you apply to have a card reissued, you cannot cancel the application, even if your original card is found later on.
●When we hand over the card, we will charge you a reissuing fee of 500 yen and a deposit of 500 yen for the new card.
●When you make your application and pick up your new card, you will need to present official identification such as a driver’s license, etc.
ご申告・お受け取りの際には、公的証明書(免許証等)を確認させていただきます。
●Please pick up the reissued personalized “My Suica” card within 14 days of application. After that date, you will need to apply again.再発行するSuicaは、ご申告後14日以内にお受け取りください。それ以降は、再度お申し込みいただきます。
●Suica Card will not be reissued if lost. Suicaカードは、紛失再発行のお取り扱いはいたしません。
●Applications to reissue farecards are accepted at major stations and bus offices in the Suica or PASMO area. However, the reissued card may be picked up only at the railway or bus company that had issued the lost card.再発行のお申し込みは、Suica・PASMOご利用可能エリア内の主な駅やバス営業所で承りますが、再発行カードは紛失したカードの発行会社の窓口でのみお渡しします。
・Suica issuing/refunding
・Reissue application and actual reissuing when Suica is lost or damaged
Services that can be used in the Kitaca,
TOICA and ICOCA areasKitacaエリア、TOICAエリアおよびICOCAエリアで
ご利用いただけるサービス
My Suica(記名式)を紛失された場合は、Suica・PASMOエリア内の主な駅やバス営業所へお申し出ください。 Kitaca、TOICA、ICOCAエリアでは対応できません。
If you have lost your personalized “My Suica” card, report that at a major station or a bus office in the Suica or PASMO area. Not applicable in the Kitaca, TOICA and ICOCA areas.
2827
Reissuing of damaged Suica Suicaが障害カードとなった場合の再発行
If your Suica is impaired (for instance it can no longer be scanned), report that at a major station or bus office in the Suica or PASMO area.Suicaの読み取りができなくなるなど、カードに障害が発生した場合は、Suica・PASMOエリア内の主な駅やバス営業所へお申し出ください。
●The damaged card will be cancelled based on its number (17-digit number starting with JE… displayed at bottom right of reverse side of card).お持ちの障害カードのカード番号(裏面右下の「JE…」で始まる17桁の番号)にもとづき、カードの利用を停止いたします。
翌日以降再発行カードをお渡しいたします。
●Please note that the card cannot be reissued for whatever reason if the reverse-side card number is illegible.裏面のカード番号が判読できない場合は、いかなる場合であっても再発行できませんのでご了承ください。
●Applications to reissue farecards are accepted at major stations and bus offices in the Suica or PASMO area. However, the reissued card may be picked up only at the railway or bus company that had issued the original card.再発行のお申し込みは、Suica・PASMOエリア内の主な駅やバス営業所で承りますが、再発行カードは元のカードの発行会社の窓口でのみお渡しいたします。
●The reissued card will be handed over the following day or later.
●No reissuing fee or deposit for a new card will be required if replacing a damaged card.障害の際の再発行手数料、および新しいカードの預り金(デポジット)は不要です。
Refunds can be made at JR EAST Ticket Offices ("Midori-no-madoguchi"), etc., in the Suica area.(Refunds are not available at train stations and bus offices not operated by JR EAST.)
After a 210 yen cancellation charge has been deducted from the stored fare balance, the remaining sum will be combined with the 500 yen deposit and refunded to the customer.
※If the amount of your Suica’s stored fare is less than 210 yen,
Return Sum = Card Balance – 210 Yen cancellation charge + Deposit
Card Balance残額
Refund Sum払いもどし額
Deposit預り金
Return返金
1,000円1,000 yen 790円790 yen 500円500 yen 1,290円1,290 yen
100円100 yen 0円0 yen 500円500 yen 500円500 yen
0円0 yen 0円0 yen 500円500 yen 500円500 yen
●You will need official identification such as a driver’s license to receive a refund for your personalized “My Suica” card.
My Suica(記名式)の払いもどしには、公的証明書(免許証等)が必要となります。※代理の方が払いもどしをする場合は、記名人本人の証明書および委任状のほか、代理人本人の証明書が必要です。
●Refunds for Suica issued by JR EAST cannot be made at stations other than those of JR EAST.
●Monorail Suica, Rinkai Suica, Kitaca, TOICA, ICOCA and PASMO issued at places other than JR EAST cannot be refunded by JR EAST.
JR東日本発行のSuicaは、JR東日本以外の駅では払いもどしができません。
Attention ご注意
※If you entrust another individual to receive refunds on your behalf, the agent acting on your behalf will need to bring identification to verify your identity as the person registered, a letter of attorney, as well as their own identification.
I know that I can use Suica in a Suica usable area, but what should I do if I go out of that area?
Suica was designed with the premise that it will be used at Suica-compatible ticket gates. The area
of use, therefore, will be restricted to the Suica usable area (see pages 22 to 24, 37 to 38, and 41 to
42). If you plan to travel beyond the Suica usable area, purchase a ticket beforehand. If you do travel
beyond the area, notify the station staff where you get off. You will be asked to pay the additional
fare in cash.
Suica also can be used in the TOICA area, however it cannot span the areas such as Odawara
(Suica area) and Numazu (TOICA area). Suica is designed to adjust the fares at the automatic ticket
gate in the respectively effective areas, therefore, it is not possible to automatically adjust the fares
beyond the areas.
If you plan to travel beyond the Suica usable area, such as from the Suica area to the TOICA area,
please purchase a ticket beforehand.
Q3
A
The information registered for a personalized “My Suica” card, such as name, and telephone number, was incorrect (or has changed). What should I do?
My Suica(記名式)にご登録いただいた内容は、My Suica(記名式)の紛失再発行サービス等の際に必要な情報です。内容の変更が必要ですので、Suicaエリア内の主な駅のみどりの窓口にお持ちください。
The details you registered for the personalized “My Suica” card is information necessary for having
the card reissued and other services. Since you will need to change the details, bring your card to a
JR EAST Ticket Office (“Midori-no-madoguchi”) at a major station within the Suica area.
●Stores that accept Suica carry the right-hand symbol. Besides those stores, Suica can be used for vending machines with the Suica symbol – keep an eye out for Suica friendly locations are on the increase.
Things to be Aware of when Using Suica ご利用に際してのご注意
●Suica is for full use in each usable area (see pages 22 to 24, 37 to 38, and 41 to 42). If you are going to make a trip that involves traveling inside and outside a Suica area, be sure to purchase the correct normal ticket in advance, and do not use your Suica.
●If you purchase a personalized “My Suica” card at either a card vending machine or JR EAST Ticket Office (“Midori-no-madoguchi”) , enter your name, date of birth and gender correctly. If your identity cannot be confirmed (in such cases as you entered
information incorrectly), you will not be able to receive services such as having lost
cards reissued. Also, please enter a phone number where you can be reached.
●Suica cannot be used with other railway companies’ lines (except those in the Suica, PASMO and JR HOKKAIDO “Kitaca” area, JR CENTRAL “TOICA” area as well as JR WEST “ICOCA” area) and for the Shinkansen.Suicaは、他の鉄道会社線(Suica・PASMOエリア、JR北海道「Kitaca」エリア、JR東海「TOICA」エリア、およびJR西日本「ICOCA」エリアを除く)ではご利用になれません。また、新幹線はご利用いただけません。
●When using Suica to enter and exit automatic ticket gates, always firmly touch the gate scanner with your Suica – do not pass it over the top of or drag it across the scanner, because if entry/exit data is not recorded in the card properly, you may not be able to pass through a gate next time you use the card.
●Once entry is made via an automatic ticket gate, the journey has to be made that day.
Suicaをお使いいただくにあたっては、ここまでのページでご案内してきたことのほか、以下のような点にご注意ください。Please be aware of the following when using Suica.
改札機入場後は当日に限り有効です。
●Suica cannot be used as a platform ticket.入場券としてはご利用になれません。
●Suica cannot be used for journeys that span different usable areas (the Tokyo, the Sendai and Niigata areas), as well as usable areas of Kitaca, TOICA (Nagoya and Shizuoka areas) and ICOCA (Kansai region, Okayama and Hiroshima areas).
(出場駅)
(入場駅)
吉祥寺 中野 大手町
池袋 新宿 小田急線
東京メトロ線
登戸
(出場駅)
(出場駅 入場駅)
SuicaでJR線の駅から他の鉄道会社線の駅まで利用した場合、運賃計算はどうなりますか?
Ikebukuro
Boarding Alighting / Boarding Alighting
Boarding Alighting
Shinjuku NoboritoJR
150yen
Odakyu Line
240yen
⇒The fare for the section traveled is deducted each time you pass through
the ticket gate at the transferring station.
乗換駅の改札口を通るたびに、ご乗車区間の運賃を精算します。
下車駅の改札口で、ご乗車区間のうち最も安い経路の運賃を精算します。
Tota l 390yen
Kichijoji Nakano OtemachiJR
160yen 190yen
⇒The fare for the least expensive route applied to the section traveled and
it will be deducted at the ticket gate of the destination station.
合計 350yen
●If you use a JR line and another railway company's line by passing through a ticket gate
●If you use a JR line and another railway company’s line without passing through a ticket gate
Tokyo Metro Line
●Please note that certain stations do not handle record printouts or reissuing of cards due to loss or damage. Also, note that applications for reissue and actual reissue procedures are not handled in the JR HOKKAIDO “Kitaca” area, JR CENTRAL “TOICA” area as well as JR WEST “ICOCA” area.一部の駅では、履歴印字、紛失・障害再発行のお取り扱いはできませんのであらかじめご了承ください。また、JR北海道「Kitaca」エリア、JR東海「TOICA」エリアおよびJR西日本「ICOCA」エリアでは、再発行のお申し込みおよび再発行のお取り扱いはいたしませんのでご了承ください。
●Once the transaction records of Suica’s stored fare balance has been printed out, those records cannot be reprinted. Moreover, transaction records more than 26 weeks old cannot be printed – so please be sure to print out your transaction records regularly.Suicaの入金(チャージ)残額を利用された履歴は、一度印字されますと再印字できません。また、ご利用日から26週間を経過した履歴は印字できませんのでご注意ください。
●When printing out transaction records that include journeys in JR HOKKAIDO “Kitaca” area, JR CENTRAL “TOICA” area as well as JR WEST “ICOCA” area, all station names in those areas will be displayed and printed out as “JR HOKKAIDO”, “JR CENTRAL” and “JR WEST” at a facility in the Suica area. Please print out records while in the JR HOKKAIDO “Kitaca” area, JR CENTRAL “TOICA” area and/or JR WEST “ICOCA” area if detailed records including station names are required. ※Available in Japanese only.Suicaエリアでは、JR北海道「Kitaca」エリア、JR東海「TOICA」エリアおよびJR西日本「ICOCA」エリアでのご利用履歴の駅名がすべて「JR北海道」「JR東海」および「JR西日本」と表示・印字されます。駅名を含むJR北海道「Kitaca」エリア、JR東海「TOICA」エリアおよびJR西日本「ICOCA」エリアの詳細な履歴をお求めの場合は、JR北海道「Kitaca」エリア、JR東海「TOICA」エリアおよびJR西日本「ICOCA」エリア内での印字をお願いいたします。※表示・印字ともに日本語のみ。
●Some transactions cannot be printed out, such as when the card is used more than 21 times in a day or when it is not firmly touched on scanners.
●When using Suica in the PASMO area, the name of the station will be printed when you ride a train, and the name of the bus company when you ride a bus. ※Available in Japanese only.
●Suica’s stored fare balance cannot be used for onboard fare adjustments.Suicaの入金(チャージ)残額は、車内精算ではご利用いただけません。
●Suica’s stored fare balance cannot be transferred between Suicas. Orange cards or magnetic iO cards cannot be used for recharging.Suica間での残額の移し替えや、オレンジカード・磁気式イオカードでの入金(チャージ)はできません。
●Suica’s stored fare balance cannot be used to purchase tickets at JR EAST Ticket Offices (“Midori-no-madoguchi”) .Suicaの入金(チャージ)残額は、みどりの窓口での乗車券類購入にはご利用いただけません。
3635
●If you cancel your journey at any point while using Suica, the prescribed basic fare from the boarding station to the alighting station will be deducted from the stored fare.入金(チャージ)残額ご利用中に任意で旅行を中止された場合は、乗車駅から旅行を中止した駅までの所定の普通運賃をいただきます。
●If you need to change the name, date of birth, telephone number and other information registered for a personalized “My Suica” card, or if you discovered an error in the information, please notify the station staff.
●If train service is canceled due to an accident or other problem after starting your
journey with Suica, you cannot use Suica to take substitutional means of transaction
offered by other railway companies.
My Suica(記名式)にご登録された氏名・生年月日・電話番号等に変更や誤りがあった場合は、駅係員までお申し出ください。
●If, for some reason, you use a Suica improperly, the stored fare balance and deposit will be annulled, and the prescribed basic fare and penalty will be charged.万一Suicaの不正使用をされた場合は、入金(チャージ)残額および預り金(デポジット)を含めて無効とし、所定の運賃・増運賃をいただきます。
●For details about the usage of Suica in stores, please inquire directly at the store.店舗でのお取り引きに関しては、Suicaをお使いになった店舗に直接お問い合わせください。
●Suica is to be used in accordance with JR EAST regulations (IC card rail ticket regulations). Handling of Suica at other companies’ railway lines and buses will be carried out in accordance with the terms of the individual railway or bus company.Suicaのお取り扱いに関しては、弊社「ICカード乗車券規則」等の規定によります。なお、他の鉄道会社線およびバスでのお取り扱いに関しては、各社の約款によります。
●Suica can be used on local train first-class (“Green Car”) carriages by separately purchasing a “Suica Green Car Ticket” or a Green Car Ticket .Suicaで普通列車のグリーン車をご利用の際は、別にSuicaグリーン券またはグリーン券をお求めください。
●Suica can be used for journeys on Limited Express and Express trains of conventional rail lines by purchasing surcharge tickets in advance.※However, Suica cannot be used for special Express Trains (Reserved Seats only) traveling along the Tobu Line, such as "Spacia Kinugawa". Please purchase a basic fare ticket and a Limited Express Reserved Seat ticket beforehand.
Suica Areas Suicaエリア
37
■The Tokyo Area 首都圏エリア
Ohara
Oami
Sakura
Narita
Chiba
Shim-Matsudo
Soga
Kimitsu
Shim-Maebashi
Takasaki
Yokokawa
Ogawamachi
Komagawa
Haijima
Hachioji
Hashimoto
Atsugi
Atami
Fuchuhommachi
Kurihama
Musashi-Itsukaichi
Nippori
Tabata
Shitte
TsurumiOfuna Yokohama
Kanda
Shin-Kiba
Ochanomizu
Ueno
Oku
Akabane
Omiya
Kumagaya
Uchijuku
Minami-UrawaMusashi-Urawa
Osaki
Ikebukuro
Shinjuku
Yoyogi
Tennozu-Isle
Haneda Airport Terminal 2
HanedaAirport Terminal 1
Naruto
Kuroiso
Iwaki
Choshi
Utsunomiya
Nikko
Oyama
Shibukawa
Minakami
Kuragano
Akih
abar
a
Mat
sugi
shi
Kinsh
icho
Min
ami-F
unab
ashi
Ichi
kawas
hioh
ama
Chiga
saki
Mito
Tom
obe
Airp
ort
Term
inal
2Nar
ita A
irpor
t
Term
inal
1
Toky
o
Shin
agaw
a
Odawar
a
Hamam
atsuc
ho
Abiko
Nishi-Funabashi
Oimachi
Kawasaki
OgimachiOkawa
Umi-Shibaura
Higashi-Kanagawa
Isogo
Oku-Tama
Nirasaki Tachikawa
Nishi-Kokubunji
Shin-Yokohama
※Some automatic ticket gates at stations highlighted in boxes do not accept Suica.□囲みの駅では、一部の改札口でSuicaがご利用になれません。
※Cannot be used for the Shinkansen.新幹線はご利用になれません。 ※Cannot be used for the Shinkansen.
新幹線はご利用になれません。
※Cannot be used for the Shinkansen.新幹線はご利用になれません。
※For a list of other means of transportation in Greater Tokyo that accept Suica, see pages 41 to 42.
About Suica for Sendai and Niigata Areas仙台エリア・新潟エリアでのSuicaのお取り扱いについて
About Suica for Sendai Airport Transit 仙台空港鉄道でのSuicaのお取り扱いについて
●Suica purchased in the Tokyo area can be used for train journeys in the Sendai and Niigata areas. However, they cannot be used for journeys that span the Sendai-Tokyo areas, Niigata-Tokyo areas or Sendai-Niigata areas.首都圏エリアでお求めいただいたSuicaで、仙台エリア内・新潟エリア内の駅相互間をご利用いただけます。ただし、仙台エリアと首都圏エリア、新潟エリアと首都圏エリア、仙台エリアと新潟エリアをまたいでのご利用はできません。
●If problems occur such as loss of a personalized “My Suica” card or damage to your Suica, you can apply for its reissue and receive the reissued card at stations even in the Sendai and Niigata areas. (Excluding some stations. Cards are reissued a day or later after application.)My Suica(記名式)の紛失時およびSuicaの破損等による障害発生時は、仙台エリア内・新潟エリア内の駅でも再発行のお申し込み、再発行カードの受け取りができます。(一部の駅は除きます)ただし、カードの再発行はお申し込み日の翌日以降となります。
Handling of Suica Purchased in the Tokyo area
●Suica purchased in the Tokyo area may be used on Sendai Airport Transit. Suica may be used for traveling between stations of Sendai Airport Transit and stations in the Sendai area.首都圏エリアでお求めいただいたSuicaで、仙台空港鉄道をご利用いただけます。なお、仙台空港鉄道は仙台エリア内として、仙台エリアの駅相互間でご利用いただくことができます。
●If problems occur such as loss of a personalized “My Suica” card or damage to your Suica, you may apply for its reissue at Sendai Airport Transit (excluding some stations). Please note, however, that the card will actually be reissued only at JR EAST stations a day or later after application.My Suica(記名式)の紛失時およびSuicaの破損等による障害発生時は、仙台空港鉄道の駅でも再発行のお申し込みができます(一部の駅は除きます)。ただし、カードの再発行は、お申し込み日の翌日以降、JR東日本の駅でのみお取り扱いします。
●You can recharge your Suica at ticket vending machines that accept Suica at Sendai Airport Transit stations. Transaction records of the stored fare balance can be checked and print out,and also tickets can be purchased.仙台空港鉄道の駅のSuica対応券売機等でも、入金(チャージ)ができます。また、入金(チャージ)残額ご利用時の履歴の確認・印字、きっぷの購入もできます。
Handling of Suica Purchased in the Tokyo area
首都圏でお求めいただいたSuicaのお取り扱い
首都圏でお求めいただいたSuicaのお取り扱い
●Suica can be recharged at ticket vending machines that accept Suica and fare adjustment machines in the Sendai and Niigata areas. Moreover, transaction records of the stored fare balance can be checked and printed out, and also tickets can be purchased.仙台エリア内・新潟エリア内のSuica対応券売機、のりこし精算機等でも入金(チャージ)ができます。また入金(チャージ)残額ご利用時の履歴の確認・印字、きっぷの購入もできます。
About Suica for Tokyo Monorail and Rinkai Line 東京モノレール・りんかい線内でのSuicaのお取り扱いについて
●You can use Suica on the Tokyo Monorail and Rinkai Line.東京モノレール・りんかい線でご利用いただけます。
●If problems occur such as loss of personalized “My Suica” card, or damage to your Suica, you may apply for its reissue at Tokyo Monorail and Rinkai Line stations as well (excluding some stations). (Please note, however, that the card will actually be reissued within the JR EAST Suica area.)My Suica(記名式)の紛失時およびSuicaの破損等による障害発生時は、東京モノレール・りんかい線の駅(一部の駅を除く)でも再発行のお申し込みができます。(ただし、Suicaの再発行は、JR東日本のSuicaエリア内で行います)
羽田空港やお台場へも、タッチ&ゴーのSuicaでお出かけください!
You can even “Touch & Go” with Suica to get to
Haneda Airport or the Odaiba Area.
You can use Suica to ride trains on the Tokyo Monorail and Rinkai Line. The same as using JR EAST, one touch of your Suica on an automatic ticket gate will get you to Haneda Airport or the Odaiba area.Suicaを使って、東京モノレールやりんかい線にもご乗車いただけます。羽田空港やお台場エリアへも、JR東日本のご利用と同様に、自動改札機にタッチ&ゴーでお出かけください。
You can recharge your Suica at ticket vending machines and fare adjustment machines that accept Suica on the Tokyo Monorail and Rinkai Line; moreover, at some stations on the Tokyo Monorail, you can recharge your card at Ticket Offices.
Record Display and Printout, and Ticket Purchase 履歴表示・印字・きっぷ購入
You can check and print out transaction records of stored fare balance at ticket vending machines that accept Suica on the Tokyo Monorail and Rinkai Line. (Some station Ticket Offices on the Tokyo Monorail also offer this service). Also, tickets can be purchased from ticket vending machines that accept Suica on each line.
Refunds for JR EAST issued Suica cannot be made at Tokyo Monorail and Rinkai Line stations.
Likewise, refunds for Tokyo Monorail and Rinkai Line issued Suica cannot be made at JR EAST
Suica serviceable transportations in Greater Tokyo (Major lines and Subways) Suicaでの利用が可能な首都圏の交通機関(主な鉄道・地下鉄線路)
※バスの具体的なご利用可能線路については、各事業者へお問い合わせください。※このページのすべての情報は2009年3月のもので、予告なしに変更されることがあります。All information in this page is as of March 2009 and is subject to change without notice.For information on specific bus routes for which Suica can be used,
please inquire with individual bus companies.
(March, 2009)
Other Lines※These lines are not Suica.Pasmo Network.