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Succession Planning Presented by: Jim Stenger
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Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters What Is Succession Planning? Why Is It.

Dec 18, 2015

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Page 1: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

Succession Planning

Presented by:

Jim Stenger

Page 2: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

• What Is Succession Planning?• Why Is It Important?• How Does It Happen?• What If It Doesn’t Happen?

Presentation Overview

Page 3: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

• Succession: A Definition– a number of persons or things following one

another in order or sequence.

• Success: Is It Related to Succession?– the favorable or prosperous termination of

attempts or endeavors; the accomplishment of one's goals.

– a performance or achievement that is marked by success

• Succeed: Is It The Result of Succession?– to thrive, prosper, grow, or the like

What Is Succession Planning?

Page 4: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

Success

in

Planning

What Is Succession Planning?

Page 5: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

Members

Chapter Leaders

National Committees

Board of Trustees

NAHU Staff

Success and AHU Chapter Structure

Why NAHU Is Set Up Like It Is:

Page 6: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

• Members• Committees• Elected Officers

– Secretary– Treasurer– Vice President– President-Elect– President– Immediate Past President

Chapter Structure

Page 7: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

• Leaders Need to Develop Leaders and Manage Succession– “I can go on vacation for two weeks and no

one calls me with questions”– Develop members into leaders– Empower members to succeed– Prepare the chapter to run in your absence– Prepare for no “leadership vacuum”– Develop others’ leadership skills– Ensure smooth succession transitions

Leadership and Succession

Page 8: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

• Role of the Mentor– Empower others to lead based on their:

• Skills• Experiences• Abilities• Passion

Identifying and Developing Emerging Leaders

Page 9: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

• Four Stages of Emerging Leader Development

– Exploratory• Invite “Beginners Mind”• Mine Fresh Concepts

– Foundational• Emphasize skills/knowledge as basis for higher level

– Guided Autonomy• Encourage decisiveness• Task with frontline responsibilities• Walk through decision-making process

– Autonomy• Make yourself available as a resource

Identifying and Developing Emerging Leaders

Page 10: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

Effective Leadership Development

Through P.O.D.E.

• What Is P. O. D. E.?• The Principles Behind P. O. D. E.• How P. O. D. E. Works

Page 11: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

What Is P.O.D.E.?

• Plan

• Organize

• Delegate

• Execute

Page 12: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

The Principles Behind P.O.D.E.

• Effective Time Management• Productive Team-Building• Efficient Operation• Repeatable Habit of Success

Page 13: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

Plan

• Set Objective• Outline Steps• Define Resources• Determine Timeframe• Begin Project

Page 14: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

Organize

• Pick Team• Confirm Commitment• Define Responsibilities• Set Budget• Obtain Resources

Page 15: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

Delegate

• Assign Tasks• Schedule Follow-Ups• Determine Adjustments to Plan• Manage Process

Page 16: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

Execute

• Manage Team Performance• Monitor Progress• Reinforce Positive Performance• Fulfill Objective

Page 17: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

• Bad Consequences• Shallow Bench– Empty Positions– “Empty” Seats– Bad Morale– Leadership Burnout– “Death Spiral”

• Don’t Let This Happen To You!

If Succession Doesn’t Succeed

Page 18: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

• The Seven P’s

Prior Proper Planning Prevents……

Particularly* Poor Performance

* Substitute another “P” word here

Remember…

Page 19: Succession Planning Presented by: Jim Stenger. © 2011, National Association of Health Underwriters  What Is Succession Planning? Why Is It.

© 2011, National Association of Health Underwriters • www.nahu.org

“New Blood Is The Life Blood”

It’s up to leaders to continually build the chapter.

Lastly…..