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Sub-Regional Smoking Cessation Database Cumbria & Lancashire
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Page 1: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Sub-Regional Smoking Cessation Database Cumbria & Lancashire

Page 2: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Every minute a patient record is entered into AN Computing

Software

Page 3: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Every Hospital, Trust and PCT in England is using AN Computing

software

Page 4: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

HCAI (2007)•Currently holds 680000•User base of 800 +

Websurv North West (2006)•Currently holds 500000 records•User base 100 +

H1N1 hospitalised Cases (2009)•Currently holds 3000 cases•User base 200 +

Page 5: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Demo Quit With Us

Page 6: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

User and Access

Data Collection

Lead & Referral Management

Client contact

Monitoring and Reporting

Page 7: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Report Name Description Available (A)Developed (D)

Quarterly Returns The report is used to allow reporting of the DOH Quarterly figures at a click of button.

A

DOH Missing Fields This report highlights key missing data inc (Ethnicity, SEC, Intervention Type, Intervention Setting, DOB)

A

Pregnancy This report produces pregnancy statistics by Ward, Ethnicity and age group based on a specified registration date range

A

Page 8: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Report Name Description Available (A)Developed (D)

Pharmacy Service This report produces pharmacy statistics by Ward, Ethnicity and age group based on a specified registration date range

A

Support Group Attendance

This report lists the clients that are associated with a support group. It will not show clients for deleted clinics and allows a service to monitor the performance of support groups

A

Media Clients requesting media participation and what level

A

Page 9: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Report Name Description Available (A)Developed (D)

New Referrals This report gives a breakdown of client referrals by gender, age, ethnicity, social economic status, geographical location and source of referral

A

Line Listing The line listing report is a unique report that allows a user to create Taylor made reports by filtering out information they require on the system rather than having to export the data to be manipulated

A

Regional Reporting Summary

This report will provide summary level activity on all 10 PCTs

D

Page 10: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Report Name Description Available (A)Developed (D)

4, 12, 26 and 52 week follow ups

This report allows reporting on clients whose outcome has not been stated and needs to be followed up. The report will show a list of client ID, Name, Phone Number, Attempt Date, Support Group, Group Area and 4, 12, 26 or 52 Week Due Date.

A

4, 12, 26 and 52 week quit by PCT

This report will allow the reporting of the outcome of clients who have set a quit date in a certain PCT, the report will breakdown clients into CO Validated, Relapsed, Self Report, Lost To Follow Up, Awaiting Outcome and Total

A

Dashboard Dashboard reports a great way of getting instant reporting at a click of a button

A

Page 11: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Project Approach

Page 12: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

PCT based Group Description

Lead – SSS Manager • Remove log jams• Gives final sign off• Commit all resources

IT – IT Manager or Analyst • Understand local configuration• provide legacy data in suitable format• provide lookup tables

Business Lead – Senior SC Advisor

• Organises training• Main point of contact• Signs of data migration• Business process change

IG – Information Governance Manager

• Assures PCT all security and IG concerns are covered

Page 13: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Preparation

Environment

TrainingData migration

Go Live

Page 14: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

PID

On-site meeting

Project plan

Configuration lists

User information

Migration specification

Contact information

Preparation

Page 15: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Training site setup

Domain name & SSL

Infrastructure

Load supplied configuration data

Environment

Page 16: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Two days per PCT

Train the trainers

Documentation

Cascade training

Training

Page 17: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Acquire the data (test)

Migrate the data

On-site acceptance testing

Acquire the data (live)

Data migration

Page 18: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Re-check configuration list

Live site deployment

Post live review

Setup User Group Meeting

Go Live

Page 19: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

What are the application support procedures ?

What is approach to bug fixing, snagging and ongoing support ?

Page 20: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

9-5 Helpdesk Archives

Software Developments

Security updates

Page 21: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

24/7 availability

Minor changes (FOC)

Usability Training facility

User Meetings

Page 22: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Solution Architecture

Page 23: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Network Design

Page 24: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

CISCOFIREWALL

WEB SERVERFIREWALL DMZ

SQL SERVERFIREWALL CLEAN

DATACENTRE

INTERNET

BACKUP SQL &WEB SERVER

CISCO FIREWALL

BACKUP DATA CENTRE

DEVELOP SQL &WEB SERVER

CISCO FIREWALL

DEVELOPMENT SERVERS

Data Encrypted 128bit

NHS N3 Network ??

Page 25: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Data Centre:Availability : Internet Connection 100% Uptime

Scheduled Downtime : OS Security updates/patches

Unscheduled Downtime : Hardware Upgrade, RAM, HDD Space

Unexpected Downtime : Hardware Failure (1 hour fix time)(Multiple Servers Used : Data distributed. Minor disruption)

Disaster Recovery : Backup / Develop Servers UsedMore PCTs mean more servers means less disruption

Page 26: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Monitoring:Website (URL Test).

SQL Databases (Query Test).

Links (Datacentre – DR – Develop)

Performance (Response Times/Connection Times)

Every 5 minutes 24 / 7 / 365

Page 27: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Data Backup:

Databases Backed Every 30 mins(Full Every Day. Incremental every 30 mins)

Servers Full Backup Every Day

Databases Copied to DR Site each evening.

Page 28: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Future Proofing

Page 29: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Development

•iPhone•Touch screen

Technology

•SQL Server•.NET Framework

DOH Changes

•Inclusive•Partnership

Page 30: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Top 10 benefits of Quit With Us

Page 31: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Text Messaging

National Helpline

Post Code Lookup

Line Listing

Dashboards

Page 32: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Gold Standard monitoring

Form

Data collection

Users and Access

Client Journey

Reporting

Page 33: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Feedback from Phase 1

Page 34: Sub-Regional Smoking Cessation Database Cumbria & Lancashire.

Representative from SFNW

Confirm Hosting

Send pack to all PCT group prior

to meeting

Arrange test account

No changes to Scope