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A STUDY ON STRESS MANAGEMENT IN SINTEX INDUSTRIES PVT.LTD PROJECT REPORT Submitted in partial fulfillment of the requirement for the degree Of B. Sc (INFORMATION SYSTEMS MANAGEMENT) BY JAI GANESH.K PM10352 LINGESHWARAN.G PM10358 SAKTHI.R PM10382 PRAVEEN KUMAR.E PM10377 JAGANNATH.B PM10351 Under the Guidance of Mr.R.THIRUMURUGAN, M.Com, M.Phil.
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A STUDY ON STRESS MANAGEMENT INSINTEX INDUSTRIES PVT.LTD

PROJECT REPORT

Submitted in partial fulfillment of the requirement for the degree

Of

B. Sc (INFORMATION SYSTEMS MANAGEMENT)

BY

JAI GANESH.K PM10352

LINGESHWARAN.G PM10358

SAKTHI.R PM10382

PRAVEEN KUMAR.E PM10377

JAGANNATH.B PM10351

Under the Guidance of

Mr.R.Thirumurugan, M.Com, M.Phil.

SHIFT II

AGURCHAND MANMULL JAIN COLLEGE,MEENAMBAKKAM, CHENNAI 600 114.

DEPARTMENT OF B. Sc (INFORMATION SYSTEMS MANAGEMENT)

MARCH 2014

CERTIFICATE

This is to certify that the project report entitled A STUDY ON STRESS MANAGEMENT IN SINTEX INDUSTRIES PVT.LTD AT LITTLE MOUNT, CHENNAI 600 015, being submitted to the University of Madras, Chennai in partial fulfillment of the requirement for the award of the Degree of B.Sc. (INFORMATION SYSTEMS MANAGEMENT) Is a bonafide Work carried out, under the guidance of

Mr.R.Thirumurugan, M.Com, M.Phil.

INTERNAL EXAMINER EXTERNAL EXAMINER

PRINCIPAL

CERTIFICATE BY GUIDE

This is to certify that the Project Report entitled A STUDY ON STRESS MANAGEMENT IN SINTEX INDUSTRIES PVT.LTD AT LITTLE MOUNT, CHENNAI 600 015, is a report of original research work done by

JAI GANESH.K PM10352

LINGESHWARAN.G PM10358

SAKTHI.R PM10382

PRAVEEN KUMAR.E PM10377

JAGANNATH.B PM10351

Students of third year B.SC[ISM] of AGURCHAND MANMULL JAIN COLLEGE, MEENAMBAKKAM, CHENNAI 600 114. Under my guidance the period 2013- 2014, in partial fulfillment of the Degree of INFORMATION SYSTEM MANAGEMENT

Mr.R.THIRUMURUGAN, M.Com, M.Phil. (GUIDE)

Mr. R. RAJASEKAR, M.Com, M.Phil., MBA, .Net. (DEPARTMENT- IN-CHARGE)

DECLARATION

We here declare that the project report A STUDY ON STRESS MANAGEMENT IN SINTEX INDUSTRIES PVT.LTD AT LITTLE MOUNT, CHENNAI 600 015, Submitted by us in partial fulfillment of the requirement for the degree of B.Sc(INFORMATION SYSTEMS MANAGEMENT) course of the University of Madras is a record of project work done by us originally.

JAI GANENESH .K

LINGESHWARAN.G

SAKTHI.R

PRAVEEN KUMAR.E

JAGANNATH.B

ACKNOWLEDGEMENTS

We express our sincere thanks to Dr. G. K. FRANCIS M.com., M. Phil., Ph.D., Principal, A.M. Jain College (shift II) for having given all the facilities and resources in bringing this project successfully.

We express our sincere thanks to Dr. R. BALAJI M.A., M. Phil., Ph.D., Advisor (Shift II) and Mrs. Prof. SASILEKHA SUNIL M.A (Eng)., M.A (MC & JR)., M.ED., M.Phil., PG.Dip in Jainology., Advisor (Shift II) and, for their invaluable suggestion throughout the course of our study.

We sincerely thank our coordinator Mr. R. RAJASEKAR M.com., M. Phil., MBA., NET.,.

We sincerely acknowledgement the invaluable guidance of Mr.R.THIRUMURUGAN, M.Com, M.Phil. for the successful completion of the project work. Without her sincere help the project would not have seen the light of the day.

We express our sincerely thank to other staffs of the B.sc[ISM] department, our lovable friends and our family without their support, understanding and suggestions this project would have been impossible.

We also extend our sincere gratitude to Mr. LAKSHMI NARAYANAN for their guidance and allow us to do the project in their esteemed organization.

INDEX

CHAPTERS CONTENTPAGE.NO

1

INTRODUCTION

2

COMPANY PROFILE

3

REVIEW OF LITERATURE

4

ANALYSIS AND INTERPRETATION

5

FINDINGS, SUGGESSION AND CONCLUTION

INTRODUCTION A study on stress management with special reference to SINTEX INDUSTRIES. The workplace is a challenging job assignment followed by moderate doses of competitive spirit, constructive conflict and a zeal to ahead of others and a ways in which individual cope, or deal with stress at work is called stress management. Employers should provide a stress-free work environment, recognize where stress is becoming a problem for staff, and take action to reduce stress. Stress in the workplace reduces productivity, increases management pressures, and makes people ill in many ways, evidence of which is still increasing. Workplace stress affects the performance of the brain, including functions of work performance, memory, concentration, and learning. Stress at work also provides a serious risk of litigation for all employers and organizations, carrying significant liabilities for damages, bad publicity and loss of reputation. Dealing with stress-related claims also consumes vast amounts of management time. So, there are clearly strong economic and financial reasons for organizations to manage and reduce stress at work, aside from the obvious humanitarian and ethical considerations.Meaning of stress A state of tension experienced by individuals facing extraordinary demands, constraints or opportunities.Definition of stress Stress is an adaptive response to an external situation that results in physical, psychological and/ or behavioral deviations for organizational participants.

Stress can be defined as an overload/demand state, where individuals are being presented with more information, stimuli, intensity, and immediacy than they can take in or process.

The stress experienceAn individual experiences stress depends: The persons perception of the situation. The persons past experiences. The presence or absence of social support, and Individual differences with regard to stress reactions.

Many health problems are caused or exacerbated by stress, including: Pain of any king Heart disease Digestive problems Sleep problems Depression Obesity Autoimmune disease Skin conditions, such as eczemaCauses of stressTop Ten Stressful Life Events1. Spouses death2. Divorce3. Marriage separation4. Jail term5. Death of a close relative6. Injury or illness7. Marriage8. Fired from job9. Marriage reconciliation10. RetirementWhenever our body feels something not favorable, then it tries to defend itself. If the situation continues for long time, then our body is working overtime.There are several causes of stress. For example, you are under stress when you are worried about something, worried about your children, worried about the illness of your father, worried about your job security, or worried about your loans or similar things.The following are the causes of stress:Causes of stress at work To meet out the demands of the job. Your relationship with colleagues. To control staff under you. To train your staff and take work from them. Support you receive from your boss, colleagues and juniors. Excessive work pressure. To meet out deadlines To give new results. To produce new publications if you are in research area. Working overtime and on holidays. New work hours. Promotion Argument or heated conversations with co-workers or boss. Change of job Work against will. Harassment. Sexual molestationOBJECTIVES OF THE STUDY:1. Assess current stress level of employees at Sintex Industries Ltd.2. Identify situations that cause stress.3. Be more knowledgeable on techniques/methods to lower stress.4. Apply various stress reduction techniques to alleviate stress.5. To know the stress of the employee.6. Identify emotional, physical and mental effects of stress.

SCOPE OF THE STUDY The scope of the study is extended only to the employees working in Sintex industries. It does not cover employees working in other branches of Sintex industries. To fulfill objectives of this research, the study is undertaken to analyze the stress management at sintex industries.

RESEARCH METHODOLOGYThere are 3 types. They are1. Exploratory Research2. Descriptive Research3. Explanatory Research

Exploratory Research

Exploratory research might involve a literature search or conducting focus group interviews. The exploration of new phenomena in this way may help the researcher need for better understanding, may test the feasibility of a more extensive study, or determine the best methods to be used in a subsequent study. For these reasons, exploratory research is broad in focus and rarely provides definite answers to specific research issues. The objective of exploratory research is to identify key issues and key variables. For example, one outcome might be a better system of measurement for a specific variable. If you define your study as exploratory research, then you need to clearly define the objectives. Calling your report exploratory is not an excuse for lack of definition.

Descriptive Research

As its name suggests, descriptive research seeks to provide an accurate description of observations of a phenomena. The object of the collection of census data is to accurately describe basic information about a national population at a particular point in time. The objective of much descriptive research is to map the terrain of a specific phenomenon. A study of this type could start with questions such as: What similarities or contrasts exist between A and B?, where A and B are different departments in the same organization, different regional operations of the same firm, or different companies in the same industry. Such descriptive comparisons can produce useful insights and lead to hypothesis-formation.

Explanatory Research

Explanatory studies look for explanations of the nature of certain relationships. Hypothesis testing provides an understanding of the relationships that exist between variables. Zikmund (1984) suggests that the degree of uncertainty about the research problem determines the research methodology Descriptive methodology is used in the present study

DATA SOURCES:Primary data: The primary data was collected from the respondents by administering a structured. Questionnaire and also through observations, interviews and discussion with management teams.

Secondary data: A part from primary data the secondary data is being collected through text books, records of sintex industries ltd, Journals, from library, academic reports and interest used for this study

SAMPLING:Sample population: There are totally 300 & above employees working in the Sintex Industries Ltd.Sample size: out of the total population, the sample taken amongst employees i.e., 75 respondents.Sampling area: The research was conducted at sintex industries ltd.Sample method: The research was made by the survey in accordance to the convenience of the employees. So the sample type is convenience sampling.TOOLS USED FOR ANALYSIS Primary data was collected through the questionnaire by distributing questionnaire with the close ended and open ended questions have been used as samples respondents. On the basis of the tables, the facts are presented in the form of BAR charts.Plan of analysis The data is collected and classified in an organized and systematic manner. The data is collected and classified by random sampling method. The classified data is tabulated and calculated into percentages. The data is interpreted for getting results required for the research study. The tabulated data is shown in the form of BAR charts for better understanding.LIMITATIONS OF THE STUDY The present study is limited to many aspects. Providing information about stress management is the outcome of various variables. It is not possible to take into consideration each and every aspect/ criteria in this study. The research study is limited to a small size. Some of the information given by the respondents may not be reliable(bias) I was not able to collect the information from all the employees of organization because of busy schedule of employees. The study is confirmed only to employees of sintex industries ltd. Therefore the results and conclusion of study is may not be applicable to other banks. The question that are asked being personal, some of them hesitated to answer it. Analysis is done on the assumption that respondents have given correct information through the questionnaires.

PROFILE OF THE COMPANYSintex Industries Ltd is one of the leading provides of plastics and niche textile-related products in India. Established in 1931, Sintex has a proven track record of pioneering innovative concepts in plastics and textile sectors in India and an uninterrupted 77 years of dividend payment to its shareholders. The company is organized in to two business segments namely, textile and plastics. In the textile division, the company manufactures high-value, yarn-dyed structured fabrics, corduroy and items relating to home textiles. In the plastic division, the company manufactures the following storage solutions for water, oil and fuel; prefabricated structures, monolithic structures, industrial custom molded products, consumer custom molded products and interiors products.Establishment & Journey so far:-1931-74 Incorporated as The Bharat Vijay Mills Limited in June 1931 Established composite textile mill in Kalol, Gujarat1975-90 Commenced manufacturing of plastic molded polyethylene liquid storage tanks including water tanks. Plastics Sections for Conversion in to Partitions, False ceilings, Wall paneling, Cabins, Cabinets, Furniture etc.

1995 Renamed to Sintex industries limited Commenced manufacturing of SMC molded products, pultruded products, resin transfer molded products and injection molded products Modernization and expansion of the textile unit Commenced structured yarn dyed business

2000-Till date Alliance with European design houses and a UK based textile marketing company Commenced production of pre-fabricated structures for classrooms, booths kiosks and office rooms Acquisition of 74% stake in Indian subsidiary of Zeppelin Mobile systems Ltd., Germany Entered the housing sector with monolithic construction First international acquisition by acquiring 81% stake in Wasaukee Composites Inc., USA. Acquired 100% stake Nief Plastics SA, a French company Acquired automotive business division of Bright Brothers Limited Wausaukee acquired 100% stake of its competitor, Nero Plastics Inc.,USA Zeppelin acquired Digvijay Communications and Network Pvt.Ltd., Indore and become the total solution provider for telecom sector.LOCATION OF HEADQUARTERS & MANUFACTURING FACILITIES:-The company is headquartered in Kalol in Gujarat with 13 branch offices across India. It is having eight manufacturing facilities located at Kalol, Kolkata, Daman, Bangalore, Nagpur, Baddi , Salem and Bhachau in India. They are having a strong presence in the European, American, African, and Asian markets including countries like France, Germany and USA.SHARE HOLDING PATTERN : BSE: 502742 NSE: SINTEXEQ ISIN code: INE429C01035 CURRENT STOCK PRIZE: 63.15 INR

Holders NameNO of Shares% Share Holding

Promoters9960876536.49%

Foreign Institutions8015261629.36%

General Public3350055612.27%

Other Companies2992122210.96%

Banks & Mutual Funds137045825.02%

Financial Institutions85483733.13%

Others57762572.12%

Forrign NRI17784950.65%

TOP MANAGEMENT BOARD OF DIRECTORS:

ChairmanDinesh B Patel

Vice ChairmanArun P Patel

DirectorsRamnikbhai AmbaniAshwin Lalbhai ShanRooshiKumar PandyaIndira J ParikhRajesh B ParikhLavkumar Kantilal

Managing DirectorRahul A PatelAmit D Patel

Company SecretaryS B DangayachL M Rathod

Deputy Company SecretaryHitesh T Mehta

FINANCIAL PERFORMANCE OF SINTEX INDUSTRIES:The consolidated revenue and EBITDA of the company the grown at a CACR of 43.9% and 45.3% over the last four years. All business segments of sintex industries have registered consistent growth in both top and bottom lines over the past four years.The plastics division, which remains the mainstary of the companys business, accounted for 80.36% of the total revenues with growth of 63.69% in FY11. Prefabricated structures, part of the plastics division was the main driver of growth. This growth was divided by the demand for prefabricated structures such as monolithic construction and BT shelters particularly to major telecom providers such as Bharati Airtel and Reliance.The textiles divisions revenues grew 9.51% during FY 11 largely on account of a 49% rise in exports to euro-denominated nations like Italy and Spain a natural hedge against a weakings US dollar. The Company strengthened its business throught alliance renewals with leading EU and UK design houses.SINTEX INDUSTRIES LTD Q1-2012 PAT DROPS TO RS.46.79 CRORESintex Industries Ltd announced its Financial Results for the period ended june 30,2012.The companty has posted net profit of Rs.467.936 million for the quarter ended june 30,2012 as compared to RS.945.762 million for the quarter ended june 30,2011, representation a decrease of 50.52%.Total income wasat Rs.10805.600 million for the quarter ended tune 30,2012 where as the same was at Rs.111119.956 million for the quarter ended June 30,2011, representing a decrease of 2.83%.The company has reported an EPS of RS.1.72 for the quarter ended June 30,2012 as compared to Rs.3.49 for the quarter ended June 30,2011.Shares of Sintex Industries Ltd was trading in BSE at RS.66.60, up by Rs.2.10 or 3.26%. The strock hit an intraday high of Rs.67.20 and low of Rs.61.90.The total traded quantity was 35.58 lakhs compared to 2 week average of 9.06 lakhs.

SWOT ANALYSIS of SINTEX INDUSTRIES:-STRENGTHSIndias prefabricated leader, leveraging a rich government/private sector customer mix. Limited competition in growth segment such prefabricated buildings due to high entry barriers. Marketing concept as a base. The decision making and creation of the products is based on our customers wants and needs. Quality of the material. Very knowledgeable employees and a very good communication.

WEAKNESS Liquidity risk The company is still struggling to make a decent profit. The lack of monetary income hinders the ability to purchase the materials needed to product.

OPPORTUNITIES Surging demand in downstream industries like packaging, automobile and retail. The Indian automotive sector is averaging an annual growth of more than 10% the retail sector reflects a strong growth potential across the foreseeable future; the FMCG segment accelerated at 14.5% a year driving demand in the packaging sector India is expected to the third largest plastic consumer after the US and China with an expected consumption of 12.5 MMT as against 38.9 MMT for the US and 31.3 MMT for china. The investment surge in indias power sector strengthening the demand for electrical accessories. The India textile industry is projected to grow at 16% in value terms to reach USD 115 billion by 2012, with exports growing at 22%.

THREATS Execution delays in prefabricated building expansion plan Delay in integration of acquired assets. Declining economy. Freight pricing is another concern, due to escalating gas prices Mass amounts of competition BUSINESS STRATEGIES OF SINTEX:-Objectives and Goals Profit-Increase profit 20% over the next calendar year. Exposure-Create bigger brand image for the company creating a bigger awareness throughout the US by 50% over the next calendar year. Volume-Increase volume shipped out to distributors by 25% over the next year, and start selling to dealers and increase the volume with dealers by 30%.Acquisitions to drive growthSintex is well known for its water tanks has in India, has now made its entry in to customized plastic manufacturing business post its new acquisitions. Through these acquisitions it has entered in to new and very fast growing business. It would now with the aid of new techniques and setups, focus on different ancillary products that can be used by the automobile, aerospace and power sectors.1) The acquisition of 100% stake in France based Nief Plastic will enable the company to establish itself in the international plastic component and composite markets. This will provides ready access to reputed automobile manufacturers such as Renault, Peugot,Alstom,Schneider,Faurecia etc. And also deeper penetration in to the Eu markets with precision plastic auto-component products.

2) The acquisition of 81% stake in Wisconsin based Wausaukee Composites will help it in spreading its composite component footprint across the US. The company will automatically cater to Neros reputed client base comprising Phillips,Siemens,Hitachi,Toshiba,GE,Caterpillar, NewHollandTractors ,Agco,Bobcat,Alstom and Amtrac among others.

3) The acquisition of the automation plastic division of Bright Brothers has enabled the company to assume control of five strategically located manufacturing plants in Pune, Sohna, Chennai, Pithampur and Nasik, Specializing in the manufacture of injection-moulded plastic components for the automotive industry. Bright Brothers has leading automative companies like Maruti Suzuki,Tata Motors,Honda,Mahindra & Mahindra and Hyundai as its clients.

Alliances to increases reach-With a view to strengthen our position, we at Sintex aim to offer ourselves as a global solutions provider to our clients both in India and abroad. To achieve this we have adopted an aggressive strategy of inorganic growth. Under this strategy we have acquired companies that are specialists in their respective areas.Wausaukee Composites Inc.-USA Front end marketing in US for Sintex products, manufactured across diversified processes Access to OEM Fortune 500 customer base Access to superior technology Sintex LCC advantages to leverage volume business for WausaukeeNief Plastic SAS Access to Niefs strong customer base A route to enter the European plastic components market with competitive pricing and technical qualifications. Potential synergies with Bright Autoplast to create a strong presence in automotive composite and electrical marketBright Autoplast Pvt.Ltd., IndiaZep infratech Limited,India

PRODUCT INNOVATIONS- With its state of art technology, it has witnessed an enormous growth in its two segments viz.Prefabricated Structure and Monolithic Construction. These divisions will be the major growth drivers over the next few years.Sintex is present in the textile business, Producing high quality fabrics under the brand BVM for its prestige clients Armani, Versace, Tommy Hilfiger and more. It has formed an alliance with the UK based textile entity to further improve in the areas of design, structure and finishes and to adapt some new innovations.1)Prefab Structures and BT shelters:sintex has manufacturing plants spread across all five regions of India to cater to the respective regions. Prefabs are ideal for schools,Kiosks,huts,tent substitutes,hospitals,police station, site officers etc. Strong demand is expected from municipal corporation,defense bodies,hospitals,telecom industries,government school bodies and various other sections with in India. It also exports its prefabricated structures products to Africa and some parts of Asia for housing, school, medical centers. Kiosk and among others2)Monolithic Construction: After establishing its name in Indian plastic industry it will realize its name in monolithic construction business too.Sintex has made an sentry in to low cost housing projects in nine states of India. It uses new and innovative techniques that reduce construction time and cost. This has helped to grab huge orders from different government and municipal bodies. The demand for low cost housing is India is expected to maintain for many years given the immense shortage. Sintex currently has an order backlog of Rs22bn, Which we believe will grow over time. EXPANSION STRATEGIES/ INVESTMENT RATIONALE:Sintex is known as a plastic water tank manufacture in India, over the years the name has become synonyms with water storage tanks. However since then it has come a long way and has diversified itself into various other businesses, albeit in the same product, plastic. It now has the ability to use its plastics in various forms in various industries. They have entered the construction and housing space, automobile ancillaries, and power ancillaries to name a few. In addition the products of sintex have been accepted by the markets and these divisions have been growing rapidly and have been the growth drivers.

Prefabricated structures and BT shelters has smoothen the road aheadOne of the major changes in construction technology has been prefabricated structures. In a country like India that has a massive dearth of infrastructure, prefabricated structures (better known as prefabs) have a huge positive implication. Prefabs have a sprawling market in India in areas ranging from large industrial and commercial construction to mass housing. Over the past few years the construction techniques in India have seen a major improvisation thanks to the adoption of global practices. In the context of prefabs, the main application areas have so far been industrial buildings, workshops, etc. mass housing, as a demand driver, is yet to be tapped.

In rural areas in particular, though housing projects are sponsored by the government, there is very little supervision that result in poor quality of construction. The biggest advantage of prefab structures is that there is no room for error in terms of the basic structures. These structures have been tested and are known to able to stand firm even in high winds and strong rains. These prefab structures have a life expectancy of 30 years and it usually takes a significantly shorter time to construct. Prefab business has not only contributed to the revenue growth, but also further strengthens the operating margins, prefabs have managed to generate an EBIDTA margin of 18% for the FY10. We believe margins could sustain at these levels going forward given the mass orders expected from government. Sintex uses honeycomb concrete between plastic channels, which makes prefab structures lighter and easier to transport. As the name suggests, these structures are pre-made at the factory and minimum work is done on the actual site. This reduces the cost by-25-40% and the time for erection by 85-90% as compared to conventional structures.Monolithic construction key growth driversintexs entry into real estate business has accelerated its growth levels significantly. Monolithic contributes 22-25% to its revenues and is expected to rise going forward. This segment caters to the low cost housing segment, where a major chunk of its sales comes from the government and state municipal bodies. Currently it operates in 7 states of India and has an order book of Rs 22bn, On hand. It has chalked out plans to expand its construction business to all parts of India over the next few years. This division has been growing at a CAGR of 80% since FY08. Given the acute shortage of housing and the ever increasing demand of low cost housing in India we expect the order flow to remain robust. This will ensure this will ensure this division post a growth of 30% over the next few years. The monolithic division generates an operating margin of 15% at the present moment. We believe going forward as project sizes and number of projects increase the operating margins of the company could increase marginally.

Composite plastic divisionThe uses of plastic as a substitute for metals has grown significantly with its application in various manufacturing industry like automobile, medical, packaging, aerospace etc. with its unique properties like injection molded, vacuum molded and various other features plastic can be made in any form as per the requirements and its end use in automobile industries, which are replacing metal for plastic in the production of car and other vehicles. Sintex is one of the dominant player in Indian plastic industry has realized the opportunity and potential in the automobile and acquired one company in India, Bright auto plast pvt. Ltd and two companies. Internationally, Nief plastics SA of France and Wausaukee composite Inc. in the USA. Through its alliance with these companies, sintex has laid a strong foundation for its custom molding division, with a reach in all geographies along with India. Sintex manufactures various products like fuel tanks, cable trays, bus seats, satellite dish, meter boxes, polymeric insulators and other accessories catering to auto and rural and urban electrification industries. Besides this it manufactures plastic products used in aerospace and wind mills.Valuations:With higher growth expectation from monolithic, prefab and its custom molding divisions, we expect revenue to grow 25 to 30% over next couple of years. At the current price the stocks is trading at a P/E of 10.8x and an EV/EBIDTA of 10.9x and 8.9x for FY11E and FY12E respectively. Experts prefer the P/E multiple of 13x for FY11E & arrive at a price target of Rs.432 and thus recommend a buy on sintex industries with an upside potential of 20%

REVIEW OF LITERATURE

Review of literature paves way for a clear understanding of the areas of research already undertaken and throws a light on the potential areas which are yet to be covered. Keeping this view in mind, an attempt has been made to make a brief survey of the work undertaken on the field of occupational stress.

This chapter deals with the review of literature concerned with the subject of this study. Many studies have been conducted. It highlights the occupational stress from different angles. The review of some of the important studies are presented below.

Amir Shani and Abraham Pizam in their article Work-Related Depression among Hotel Employees conducted a study on the depression of work among hotel employees in Central Florida. They have confirmed the incidence of depression among workers in the hospitality industry by evaluating the relationship between the occupational stress and work characteristics.

Viljoen, J.P., and Rothmann, S. aimed at studying and investigating the relationship between occupational stress, ill health and organizational commitment (2009). The results were that organizational stressors contributed significantly to ill health and low organizational commitment. Stress about job security contributed to both physical and psychological ill health. Low individual commitment to the organization was predicted by five stressors, namely work-life balance, overload, control, job aspects and pay. Schmidt, Denise Rodrigues Costa; Dantas, Rosana Aparecida Spadoti; Marziale, Maria Helena Palucci and Laus, Ana Maria. In their work title on Occupational stress among nursing staff in surgical settings This study aimed at evaluating the presence of occupational stress among nursing professionals working in surgical settings and investigating the relations between occupational stress and work characteristics.

Li-fang Zhang conducted a study titled Occupational stress and teaching approaches among Chinese academics (2009) He suggested that controlling the self-rating abilities of the participants, the conducive conceptual change in teaching approach and their role insufficiency predicated that the conceptual change in teaching strategy is negative.

Kayoko Urakawa and Kazuhito Yokoyam in their journal Sense of Coherence (SOC) may Reduce the Effects of Occupational Stress on Mental Health Status among Japanese Factory Workers (2009) has resulted the adverse effects on mental health due to the job demand and job stress was positively associated with SOC (sense of coherence), the mental health status of males in managerial work was adversely negative, where as it was positive among the female co-workers. Thus, SOC is an important factor determining the coping ability over the job stress for both the genders

J.E. Agolla in his research article titled Occupational Stress Among Police Officers: The Case of Botswana Police Service, (2009) has conducted a study among the police to find out work stress symptoms and coping strategies among the police service in Botswana. This study reveals that the police work stressors are; getting injured while on duty and the use of force when the job demands to do so, etc. The coping strategies were identified as exercising, socializing, healthy eating or diets, career planning and employee training.

Connolly, John F and Willock, Joyce and Hipwell, Michele and Chisholm, Vivienne in their research titled Occupational Stress & Psychological Well Being following University Relocation (2009) they describe and analyze that management standards for work related stress (demand, support, control, role, relationships and change) can be analyzed by examining 1) overall levels of psychological strain 2) job satisfaction, and 3) the psychosocial working conditions

Chen, Wei-Qing; Wong, Tze-Wai; Yu, Tak-Sun in their book titled Direct and interactive effects of occupational stress and coping on ulcer-like symptoms among Chinese male off-shore oil workers, (2009) has suggested that gastric/ulcer like health problems, age, educational qualification, marital status has been positively associated with occupational stress and internal behavior coping methods, but negatively associated with external/social behavior coping methods.

Chang-qin Lu; Oi-ling Siu; Wing-Tung Au; Sandy S. W. Leung in their article titled Manager's occupational stress in state- owned and private enterprises in the People's Republic of China (2009) has showed that managers in private enterprises experienced higher levels of occupational stressors and psychological strains than those in state-owned enterprises. Moreover, Organizational structure and climate was also found to be a major stressor when predicting both psychological and physical strain in both economic sectors.

Stewart Collins in his book titled Statutory Social Workers: Stress, Job Satisfaction, Coping, Social Support and Individual Differences (2008) he is highlighted that healthy or unhealthy coping strategies have gender difference and the importance of support in various forms with in the work setting, whereas mutual group support accompanied by individual differences are linked to good self-esteem, personal hardiness and resilience.

Richardson, K. M., and Rothsetin, H.R. in their article titled Effects of occupational stress management intervention programs (2008) they provided an empirical review of stress management interventions, employing meta-analysis procedures. The results also revealed that relaxation interventions were the most frequent type of intervention. Further, there were a few stress interventions focused on the organizational level. More specific results also indicated that cognitive-behavioral interventions produced larger effects than other types of interventions.

TABLE 4.1 Gender wise classification

S.NO.GENDER NO. OFRESPONDENTS % PERCENTAGE

1Male5776

2Female1824

Source: primary data

Interpretation The table shows gender details about the employees. From the data collected it can be analyzed that 76% of respondents are male and 24% of respondents are female.

CHART - 4.1

TABLE 4.2Do you have enough time to perform your work without any disturbance?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES5067

2NO1520

3CANT SAY1013

Source: primary data

Interpretation The table shows whether employees are able to do their work in the give time without any disturbance. From the data collected it can be analyzed that 67% say yes, 20% say no & 13% cant say respectively about the time to without any disturbance in Sintex industries ltd.

Chart-4.2

TABLE 4.3Do you have enough time to spend with your family ?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES4155

2NO2533

3CANT SAY912

Source: primary data

Interpretation This table shows whether the employees can spend time with their family . From the data collected it can be analyzed that 55% of employees say yes, 33% say no and 12% cant say respectively about the time schedule which they spend towards their family.

CHART -4.3

TABLE 4.4Do you get time to attend your personal obligations every day ?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3243

2NO3141

3CANT SAY1216

Source: primary data

Interpretation This table shows whether the employees can spend time to attend their personal obligations. From the data collected it can be analyzed that 43% say yes, 41% say no and 16% cant say respectively about the time which they spend for their personal obligations.

CHART 4.4

TABLE 4.5Do you tend to get angry when you get interrupted at work ?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3141

2NO2939

3CANT SAY1520

Source: primary data

Interpretation This table shows about the employees anger schedule when they are interrupted at work. From the data collected it can be analyzed that 41% say yes, 39% say no and 20% cant say respectively about their anger schedule when interrupted at work.

CHART 4.5

TABLE 4.6When you are asked to do something unplanned, do you respond angrily ?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES2635

2NO3648

3CANT SAY1317

Source: primary data

Interpretation This table shows about the angry schedule when employees are asked to do something unplanned. From the data collected it can be analyzed that 35% say yes , 48% say no and 17% cant say respectively about their anger when they asked to do something unplanned.

CHART 4.6

TABLE 4.7Do you respond in a positive manner when asked to do something for which you lack training?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3141

2NO1925

3CANT SAY2534

Source: primary data

Interpretation This table shows about the employees response when they are asked to do something in which they are lack in training. From the data collected it can be analyzed that 41% say yes , 25% say no and 34% cant say respectively about their response when asked to do something in which they lack training.

CHART 4.7

TABLE 4.8When you are given an unexpectedly heavy work, do you get tensed?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3546

2NO2635

3CANT SAY1419

Source: primary data

Interpretation This table shows whether the employees get tensed when they are given to do an unexpectedly heavy work at sintex industries. From the data collected it can be analyzed that 46% say yes , 35% say no and 19% cant say respectively when they are asked to do heavy work at sintex industries unexpectedly.

CHART 4.8

TABLE 4.9Are you happy with your pay package? S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3243

2NO1925

3CANT SAY2432

Source: primary data

Interpretation This table shows about the employees satisfaction towards the pay-package. From the data collected it can be analyzed that 43% say yes, 25% say no and 32% cant say respectively about their satisfaction towards the pay-package.

CHART 4.9

TABLE 4.10Do you feel stressed because of your job is monotonous?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3344

2NO2635

3CANT SAY1621

Source: primary data

Interpretation This table shows the feeling of employees whether their job is monotonous. From the data collected it can be analyzed that 44% say yes, 35% say no and 21% cant say respectively about their feeling towards job.

CHART 4.10

TABLE 4.11Do you lose your temper while being stressed at work?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3040

2NO3040

3CANT SAY1520

Source: primary data

Interpretation This table shows whether the employees lose their temper while being stressed at work. From the data collected it can be analyzed that 40% say yes, 40% say no and 20% cant say respectively about the employees losing their temper when stressed at work.

CHART 4.11

TABLE 4.12Do you plan your life each day, and work out that plan?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES4256

2NO1723

3CANT SAY1621

Source: primary data

Interpretation This table shows about the planning of employees each day and working on that. From the data collected it can be analyzed that 56% say yes, 23% say no and 21% cant say respectively about the planning of employees and work on that plan.

CHART 4.12

TABLE 4.13What could be done by the management to relieve employees from getting stressed?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1High Salary1723

2 Recruit Supportive Staff1925

3Training1723

4ReduceWorkload2229

Source: primary dataInterpretation This table shows about the management relieve steps for employees from being stressed. From the data collected it can be analyzed that 23% say high salary, 25% say recruit supportive staff, 23% say training and 29% say to reduce workload respectively about relieving employees from getting stressed.

CHART 4.13

TABLE 4.14Do you think your colleagues are also stressed?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES2938

2NO2331

3CANT SAY2331

Source: primary data

Interpretation This table shows that colleagues in the sintex industries ltd are stressed. From the data collected it can be analyzed that 38% say yes, 31% say no and 31% cant say respectively about their colleagues stressed in sintex industries ltd.

CHART 4.14

TABLE 4.15Does your productivity take a beating when you work under stress?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES2331

2NO3445

3CANT SAY1824

Source: primary data

Interpretation This table shows about the productivity take a beat when an employees work under stress. From the data collected it can be analyzed that 31% say yes, 45% say no and 24% cant say respectively about the productivity comes down when an employees work under stress.

CHART 4.15

TABLE 4.16Have you taken leave in the past 12 months due to work related stress?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES2533

2NO3243

3CANT SAY1824

Source: primary data

Interpretation This table shows about the employees have taken leave in the past 12 months due work related stress. From the data collected it can be analyzed that 33% say yes, 43% say no and 24% cant say respectively about the employees have taken leave in the past 12 months due work related stress.

CHART 4.16

TABLE 4.17Does your pay package indirectly causes you stress?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3243

2NO2837

3CANT SAY1520

Source: primary data

Interpretation This table shows whether the employees indirectly stressed with the pay - package. From the data collected it can be analyzed that 43% say yes, 37% say no and 20% cant say respectively towards the indirectly stressed with the pay - package in their job.

CHART 4.17

TABLE 4.18Do you find your job stressful?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3040

2NO2331

3CANT SAY2229

Source: primary data

Interpretation This table shows about the stressful employees towards their job. From the data collected it can be analyzed that 40% say yes, 31% say no and 21% cant say respectively about the stressed employees towards their work.

CHART 4.18

TABLE 4.19Are you satisfied with your job?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1YES3243

2NO1317

3CANT SAY3040

Source: primary data

Interpretation This table shows about the employees satisfaction towards their job. From the data collected it can be analyzed that 43% say yes, 17% say no and 40% cant say respectively about their satisfaction.

CHART - 4.19

TABLE 4.20Do you find yourself getting easily irritated by small problems, or by your co-workers and team?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1NOT AT ALL1824

2RARELY2229

3SOMETIMES1723

4OFTEN1013

5VERY OFTEN811

Source: primary data

Interpretation: From the above analysis 24% of the respondents are not affected by small problems and co-workers, 29% of the respondents are rarely irritated regarding this, 23% of the respondents are sometimes disappointed by small issues, 13% of the respondents are often irritated and 11% of the respondents are very often affected by small problems and by co-workers.

CHART 4.20

TABLE 4.21 Do you feel misunderstood or unappreciated by your co-workers?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1NOT AT ALL916

2RARELY2023

3SOMETIMES2837

4OFTEN1013

5VERY OFTEN811

Source: primary data

Interpretation From the above analysis 16% of the respondents are never misunderstood or unappreciated by their co-workers, 23% of the respondents are rarely misunderstood by their co-workers, 37% of the respondents are sometimes unappreciated by their co-workers , 13% of the respondents are often misunderstood by their co-workers, and 11% of the respondents are very often unappreciated by their co-workers.

CHART 4.21

TABLE 4.22Do you feel under an unpleasant level of pressure to succeed?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1NOT AT ALL2331

2RARELY2432

3SOMETIMES1520

4OFTEN1013

5VERY OFTEN34

Source: primary data

Interpretation From the above analysis 31% of the respondents are not feel under an unpleasant level of pressure to succeed, 32% of the respondents are rarely unpleasant level of pressure to succeed, 20% of the respondents are sometimes unpleasant level of pressure to succeed, 13% of the respondents are often unpleasant level of pressure to succeed and 11% of the respondents are very often unpleasant level of pressure to succeed.

CHART 4.22

TABLE 4.23Do you feel that you are in the wrong organization or the wrong profession?S.NO.STATEMENT NO. OF RESPONDENTS % PERCENTAGE

1NOT AT ALL2533

2RARELY1317

3SOMETIMES2027

4OFTEN1317

5VERY OFTEN46

Source: primary dataInterpretation From the above analysis 33% of the respondents are not feel that they are in the wrong organization or the wrong profession, 17% of the respondents are rarely feel that they are in the wrong organization or wrong profession, 27% of the respondents are sometimes feel that they are in the wrong organization, 17% of the respondents are told often that they are in the wrong profession and 6% of the respondents are told very often that they are in the wrong organization or the wrong profession.CHART 4.23

TABLE 4.24Do you feel that there is more work to do than you practically have the ability to do?S.NO.STATEMENTNO. OF RESPONDENTS % PERCENTAGE

1NOT AT ALL1520

2RARELY2229

3SOMETIMES1824

4OFTEN1723

5VERY OFTEN34

Source: primary dataInterpretationFrom the above analysis 20% of the respondents are not feel that they are having more work than their ability, 29% of the respondents are rarely feel that they are having more work than their ability, 24% of the respondents are sometimes feel that they are having more work than their ability, 23% of the respondents are told often feel that they are having more work than their ability and 4% of the respondents are told very often feel that they are having more work than their ability. CHART 4.24

Findings

The following are the findings of study. The primary data was collected from 75 employees. 76% of the respondents of male and 24% of the respondents are female. 67% of the respondents opinion that they have enough time to perform their work without any disturbance. 55% of the respondents opinion that they have enough time to spend with their family. 43% of the respondents opinion that they got time to attend their personal obligations every day. 41% of the respondents opinion they tend to get angry when they get interrupted at work. 48% of the respondents says when someone asked to do something unplanned they respond angrily. 41% of the respondents opinion they respond in a positive manner when asked to do something for which their lack of training. 46% of the respondents says someone giving to them unexpected heavy work, they getting tensed. 43% of the respondents opinion that they are with their pay-package. 44% of the respondents opinion that they feel stressed because of their job is monotonous. 40% of the respondents feels lose their temper while being stressed at work and 40% of the respondents feel they not lose the temper while being stressed at work. 56% of the respondents opinion they plan their life each day, work out that plan. 29% of the respondents opinion to reduce workload could be done by the management to relieve employees from getting stressed. 38% of respondents feel their colleagues are also stressed. 45% of the respondents feel their productivity take a beating when they work under stress. 43% of the respondents have not taken leave the past 12months due to work related stress. 43% of the respondents feel their pay-package indirectly causes they stress. 40% of respondents opinion they find their job stressful. 43% of the respondents opinion they satisfied with their job. 29% of the respondents opinion tells they are rarely irritated with their co workers and team members 37% of the respondents opinion they sometimes feel misunderstood or unappreciated by your co-workers. 32% of the respondents opinion they rarely feel under an unpleasant level of pressure to succeed. 33% of the respondents opinion they didnt feel of working in wrong organization or wrong profession. 29% of the respondents opinion feel rarely that they have more work.

Suggestions

First and foremost I would like to suggest that, the employees who are in sintex industries must have privacy so that can work efficiently. The working hours should not be firmly rigid, so that the employees can spare some time to their family and can carry out their personal obligations. There must be proper timing process in industry so that the employees can easily access which each and every job when the job rotation takes place. The key person in industries has to see to the efficiency of the employee and must assign the work. There must be hike in pay-package once in a while according to the ability, qualified, workload and experienced employees. The employee has to be identified by his work at sintex and have to hike the pay, if not it leads a way to indirect means of stress. Favoritisms, Casteism should not take place at work. Performance must be evaluated properly by the key person and the employee have to be promoted. Unplanned, unexpected work must be avoided by a key person at sintex to the employee. Training programs should be conducted from time to time so that an employee does not get bored from their job. As their job is monotonous, it must be interesting when some entertainment, trips, celebrating functions at the work place, so that employees to refreshed to work. Sintex industries should try to adopt certain measures to enhance team spirit and co-ordination among the employees. The workload in the sintex should be reduced so that the employees will not be stressed and can give their best at work. There must be supportive staff at sintex so that the employees can be more focused to achieve the settled target. The should be a tea break, once in a while break in between their work, so that the employee wont be stressed and the productivity will automatically increases. Once when all the suggestion is taken in to account the employees will be more satisfied person at work.

CONCLUSION Findings and suggestions are based on the survey conducted and these points are to be looked in to and steps are to be taken in this regard for higher growth.

Stress is something that happens in our daily lives and is usually associated with a particular event such as work, family or other responsibilities. There are many situations that we cannot control, but there are ways to control how we deal with certain situations.

Effective stress management is something that our lives can go a little more smoothly. Stress management is a simple and taking a walk. It was been proven that physical activities would improve a persons mental health, help with depression, and relieve the side effects of stress. This makes a persons heart rate increase and will be more likely to be affected by stress .it is vital that stress management techniques are implemented our daily lives. Coping with stress is an individualized task and one method over another may not be superior. A person that is stressed takes so much away from his are her health and performance levels.

Employees at sintex industries are too much stressed with their job with heavy workload, so the employees expect some refreshing events to add up in their work place like entertainment, trips, tea breaks, intervals once in a while during lumps of work. Accordingly the employees expect hike in their salary from their work performance but even then the employees are very co-operative and have a very good high regard and respect toward the sintex image and its future.

Finally I would like to conclude by saying that Its a great advantage to have good insight about such industries before the end of the course .My suggestions are truly honored and accepted by sintex . This has satisfied me to a greater extent and at the same time I am motivated to carry out such projects in future which would enhance my career and the industry has well.

BIBLIOGRAPHY AND REFERENCES

K.Aswathappa, Organizational behavior, 9th edition, Himalaya house publishing, Page Number 320-340 S.S. Khanka, Organizational behavior, 5th edition, Chand & co. Ltd, Page Number 67-72 Fred luthans, Organizational behavior, 11th edition, Mc.Graw. Hill co.s, Page Number 245-275 M.N.Mishra, Organizational behavior, 11th edition, vikas publishing Pvt Ltd, Page Number 367-384 Stephen..P. Robbins, Organizational behavior, 13th edition, Prentice. Hall of India, Page Number 118-127 www.google.com www.wikipedia.com www.sintex.in www.economictimes.indiatimes.com

ANNEXUREA STUDY ON STRESS MANAGEMENT INSINTEX PVT.LTD AT LITTLE MOUNT CHENNAI

Questionnaires for stress management

NAME : ..AGE : ..SEX : [a] Male ( ) [b] Female ( )DESIGNATION: .

1. Do you have enough time to perform your work without ant disturbance ?

Yes ( ) No ( ) Cant say ( )

2. Do you have enough time to spend with your family ?

Yes ( ) No ( ) Cant say ( )

3. Do you get time to attend your personal obligations every day ?

Yes ( ) No ( ) Cant say ( )

4. Do you tend to get angry when you get interrupted at work ?

Yes ( ) No ( ) Cant say ( )

5. When you are asked to do something unplanned, do you respond angrily ?

Yes ( ) No ( ) Cant say ( )

6. Do you respond in a positive manner when asked to do something for which you lack training ?

Yes ( ) No ( ) Cant say ( )

7. When you are given an unexpectedly heavy work, do you get tensed ?

Yes ( ) No ( ) Cant say ( )

8. Are you happy with your pay package ?

Yes ( ) No ( ) Cant say ( )

9. Do you feel stressed because of your job is monotonous ?

Yes ( ) No ( ) Cant say ( )

10. Do you lose your temper while being stressed at work ?

Yes ( ) No ( ) Cant say ( )

11. Do you plan your life each day, and work out that plan ?

Yes ( ) No ( ) Cant say ( )

12. What could be done by the management to relieve employees from getting stressed ?

High salary ( )

Recruit supportive staff ( )

Training ( )

Reduce workload ( )

13. Do you think your colleagues are also stressed ?

Yes ( ) No ( ) Cant say ( )

14. Does your productivity take a beating when you work under stress ?

Yes ( ) No ( ) Cant say ( )

15. . Have you taken leave in the past 12 months due to work related stress?

Yes ( ) No ( ) cant say ( )

16. Does your pay package indirectly causes you stress?

Yes ( ) No ( ) cant say ( )

17. Do you find your job stressful ?

Yes ( ) No ( ) Cant say ( )

18. Are you satisfied with your job ?

Yes ( ) No ( ) Cant say ( )

19. Do you find yourself getting easily irritated by small problems, or by your co-workers and team?

Not at all ( ) Rarely ( ) Sometimes ( ) Often ( ) Very often ( )

20. Do you feel misunderstood or unappreciated by your co-workers?

Not at all ( ) Rarely ( ) Sometimes ( ) Often ( ) Very often ( )

21. Do you feel under an unpleasant level of pressure to succeed?

Not at all ( ) Rarely ( ) Sometimes ( ) Often ( ) Very often ( )

22. Do you feel that you are in the wrong organization or the wrong profession?

Not at all ( ) Rarely ( ) Sometimes ( ) Often ( ) Very often ( )

23. Do you feel that there is more work to do than you practically have the ability to do?

Not at all ( ) Rarely ( ) Sometimes ( ) Often ( ) Very often ( )