Study on Loans & Advances at Muslim Co-Operative Bank by Arif Mujawar

1

A

PROJECT REPORT

ON

LOANS AND ADVANCES

THE MUSLIM COOPERATIVE BANK LIMITED

PUNE

SUBMITTED TO

UNIVERSITY OF PUNE

BY

ARIF INNUS MUJAWAR

MBA II

IN PARTIAL FULFILLMENT

OF THE REQUIREMENTS OF THE

MASTER OF BUSINESS ADMINISTRATION (MBA)

MCE’S

ALLANA INSTITUTE OF MANAGEMENT

SCIENCES

PUNE – 411001

*2007 – 2009*

2

C E R T I F I C A T E

This is to certify that the Project Report titled LOANS AND ADVANCES

is a work carried out by ARIF INNUS MUJAWAR student

of MBA – II of our Institute in partial fulfillment the requirements

of the MBA degree of the University Of Pune . He has worked

under our guidance and supervision .

Dr. K.K.SINGH Prof. Zafir Director Internal Guide

Date : Date :

Place : PUNE Place : PUNE

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D E C L A R A T I O N

This is to certify that the Project LOANS AND ADVANCES is entirely done

by me except taking into account the internal guidance under Prof. Zafir and

Mr. Amir Usman Magdum (Branch manager) Muslim Co-operative Bank Ltd.

it is an authentic effort put in by me.

ARIF INNUS MUJAWAR

(ALLANA INSTITUTE OF MANAGEMENT SCIENCES)

4

A C K N O W L O D E G E M E N T

The preparation of this project report has been made possible through the direct

and indirect co-operation of various Organization , to whom I wish to express

S

my appreciation and gratitude.

I am grateful to Mr. AMIR USMAN MAGDUM (Br.Mgr.) for giving me the

opportunity to undertake my summer training in MUSLIM CO-OPERATIVE

BANK LTD. PUNE.

I am also thankful to the other employees of the organization who in their own

capacities have helped me to successfully complete my project.

I owe my profound gratitude to my Project guide Prof. Zafir for his

suggestions and guidance in the completion of this project report.

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EXECUTIVE SUMMARY

“THE STUDY OF LOANS AND ADVANCES ” was the project undertaken

as a part of the academic requirement of the two – year MBA course and

was conducted for MUSLIM CO-OPERATIVE BANK LTD. PUNE.

The main objective of project was to study the loan and advances provided

by the MUSLIM CO-OPERATIVE BANK LTD. PUNE and to comment on the

interest rates applied on different loans and advances.

This project aims at analyzing the issuance of different loans and advances

provided by MUSLIM CO-OPERATIVE BANK LTD. PUNE

The objective of the project was tounderstand the concept of loans and advances

rate of interest,sanction,security,maturity time , and formalities to be followed.

The project was carried out from 2nd

of June to 31st July 2008 under the guidance

Of Mr.Amir Usman Magdum (Branch Manger)

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INDEX

SR. NO.

TOPIC

PAGE

NO.

1 INTRODUCTION

a) Background of the study

b) Objectives of the study

c) Scope of the study

d) limitation

2 COMPANY PROFILE

a)Company History

b)Corporate overviews

c) c)Organizational Hierarchy

a)Chistor

3

THEOREITICAL FRAMEWORK

4 RESEARCH METHODOLOGY a) Meaning of research

b) Method of data collection

5 DATA ANALYSIS AND

INTERPRETATION

6 CONCLUSION

7 SUGGESTIONS

8 QUESTIONNAIRE

9 BIBLIOGRAPHY

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INTRODUCTION

Loans and advances are the most important aspect of any banking organization .

Loan is a type of debt. Like all debt instruments, a loan entails the

Redistribution of financial assets over time. The borrower initially receives

An amount of money from the lender, which they pay back , usually but not

Always in regular installment , to the lender . This service is generally

Provided at a cost , referred to as interest on the debt . A sum of borrowed

Money (Principal) that is generally repaid with interest . Loan – to –Value –

Ratio the relation between the amount of the mortgage loan and the appraised

Value of the property expressed as a percentage.

Lock lenders guarantee that the mortgage are quoted will be good for a specific

Number of days from day of application . Money Margin, the amount of a

Lender adds to the index on an adjustable ratio mortgage to establish

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The adjusted interest rate . ADVANCE is a term that describes a secured loan

Made to a member. Advances are offered at fixed or floating rates with specific

Maturities or with embedded options for early redemption .

There are different types of loan offered by a bank . Different loans fetch a

different rate of interest and have different securities against them.

CONSUMER LOANS

HOUSING LOANS

CAR LOANS

EDUCATION LOANS

LOAN AGAINST MORTAGE

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BACK GROUND OF THE STUDY

No one can say for certain where the history of loans began… it‟s likely that

people have been practicing lending and borrowing for as long there has been a

concept of ownership.

The history of loans and advances can be documented at least several thousand

Years back forms of lending were evident in ancient Greek and Roman times ,of

course… it is, however ,important to realize that lending started much earlier than

many people would imagine and has its origin in much older times .

Indentured loans

One of the early forms of lending that should be explored in the history of loans

Is the indentured loan (also known as indentured servitude,) Initially practiced

In the middle ages and through the 19th

century by landowners and the wealthy

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indentured servitude allowed poor individuals to borrow the money needed for

major expenses such as travel and real estate once the land owner or wealthy

individual had secured a ship passage or piece of real estate for an individual,

that would then have to work off real estate for an individual that individual

would then have to work off their debt over the course of several years….

unfortunately , many a times the land owner was very dishonest and would

greatly inflate the debt or would continue to add provisions to the debt long

after it had been repaid . Indentured servants often had very few rights, and

were seen by some wealthy individuals as a way to maintain slave labor long

after slavery had been abolished in both Europe and the United States.

Banking Loans

Luckily legitimate banks were developing even as indentured servitude was

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rampant. individuals known as money lenders played an important part in the

history of loans… in fact, it‟s from the Italian moneylenders of the middle

ages that we get both the English words “banks” and “bankrupt” that we use

today.

Indian moneylenders would set up benches in the local marketplace (with the

word for bench being “banca’ from which, we eventually derived the word

“bank” ) The moneylenders would charge interest on their loans at a rate

that they set, and would sometimes be quite successful and become very wealthy.

As an interesting side none to the history of loans, if the moneylenders were

not successful, though, theywould break up their benches and pursue other venues.

The Latin expression for breaking up benches in this way was “bnaca rupta” ,

(which carries a much steeper connotation than simply a broken bench .).

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Modern banking loans

Of course , the history of loans has progressed quite a bit from the days of

the middle ages moneylender. Interest rates are much more controlled , loan

terms have a much higher degree of fairness to them , and banks of out era

aren‟t out to simply get as much money out of borrowers as they can

The modern banks , finance companies , and online lenders that provide loan

to the public and private sectors provide a great service to the world economy,

and are regulated by both local and governmental policy so as to make sure

that nothing interferes with that service.

However , if not for some of the oppression and misdealing that was present

Through the history of lending then fairness and opportunity that exists in

Banking today might not be possible.. even the oppression that resulted from

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Indentured servitude in the past helped to establish modern banking by showing

What factors needed to be eliminated so as to benefit both lender and borrower.

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OBJECTIVES OF THE STUDY

To assess the different interest rate on the different loans schemes

Provided by the bank .

To study different loans provided by the bank.

To assess the total loans provided by the bank in a nutshell as well as

Individually that is car loan, housing loan, personal consumer loan and

Other schemes .

To study the process and formalities that needs to be completed

for acquiring the loan.

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SCOPE OF THE STUDY

To be competitive in modern banking / corporate world , constant Capital flow

is essential. Whether to expand business or to relocate production

unit to some other place of cost effectiveness, you require finance is required.

It‟s not always possible to fund them through internal sources. A delay of a

few days can cost millions.

To make an your enterprise successful and to run a your business strategically,

a secured business loan is an option worth trying for. Life can take an adverse

turn at any moment. We can‟t be certain about our future responsibilities and

obligations. In an hour of need, we look for various options to raise money.

Many new ways have been evolved to raise money, but as a human being ,

we tend to rely on the most favored options. A secured loan provides easier and

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way to acquire loan. One can easily plan his future investments and

can easily fulfill his requirement and needs of life without risk.

Loan like housing loans, car loans, educational have helped people fulfill their

needs with ease.

BENEFIT TO THE LENDER

The lender of the loan gets the desired rate of interest on the amount

He/ she has borrowed.

The lender can plans his investment and can earn good

returns on the investment to be utilized in the future and can build a

good reputation in the market.

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BENEFIT TO THE BORROWER

The advantage with loans is that you can design your repayment period

as well as monthly installments according to your financial capacity .

A secured business loan comes at a lower interest rate when compared

with other business loans . As these loans are taken against collateral,

any default in repayment can put the commercial property at risk.

Interest rates offered on secured business loan is variable and easily

affordable. Such opportunities are provided to entrepreneurs to encourage

them and ultimately enhance the economy of the region. By promising

business or industries, local government can even eradicate unemployment

and improve overall standard of living.

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LIMITATIONS

My research was limited because of the fact that the major source of data

was from the annual reports of the company, which were subject to accounting

policies and practices followed by the company.

The major limitations are :

Due to strict confidently policy of the company the accounts

departments provided only screened information.

Accuracy of the data provided cannot be guaranteed which does

Not give a clear idea about the actual functioning of the bank .

Due to busy schedule of advance manager , the companies ‟

financial statements obtain secondary data .

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ORGANIZATION

PROFILE

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The Muslim co-operative Bank was started in the year 1931. Earlier it was

a credit society , and then it converted itself into a co-operative bank in the year

1936 , registered and incorporated. Mr. Ramzan Umar Shaikh and Abdul Kadir

Ebrahim established the Muslim national co-operative bank in the year 1931

on May 25th

today the bank is officially recognized as “The Muslim co-operative

Bank Ltd.”

Important aspects of the Bank

The Bank has been established to focus on the local needs of the

communities specially the minority community, which is considered as

economically and educationally backwards.

To engage itself in creating awareness for saving by means of colleting

deposits and lending the same to the needy people of the minority

community.

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It is a voluntary organization open to all people irrespective of gender ,

social , political , and religious persuasion.

The tradinational role of the bank is to provide financial intermediation

between the depository and the borrower.

The Muslim co-operative Bank has in all 18 branches in the main areas of

Pune city at camp, Raviwar Peth , Kondwa , Hadapsar, Wanwori and

Yerewada etc. and also in other cities at Sangamner, Baramati Mumbai

and Junnar branch. The Muslim co-operative bank has

main administration office at Bhavani peth. Pune 42, which is considered

as powerhouse, and it has its registered office at Raviavar Peth Pune 42

22

KEY FEATURES OF THE

MUSLIM CO-OPERATIVE BANK

The Muslim co-operative bank has 3 of its branches working 12 hours

daily from 8.3o a.m. to 8.30 p.m. These branches are the main head office,

camp branch , M.G. road, Mominpura branch and works for 365 days.

The bank achieved a great position in the field of banking by securing

0%Net N. P. A. for the session 2005-2006.

The bank felicitate the children of there staff which secure 70 % and

above in their exams.

The Muslim co-operative banks provides educational allowances to the

children of the employees.

The Muslim bank has also started a 24 hours service branch along with

additional services to the customers and thus at that time it was called

“THE NEVER SLEPPING BANK”.

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The Muslim bank is fully computerized at all the branches with the latest

technologies and software used in the banking sector.

The bank provides other services such as safe deposit vaults, issue of

D.D. at any place within Maharashtra under Mutual arrange scheme and

PLR on fixed and floating basis minimum at 8 %.

The bank also provides facility of Non –Resident external Rupee account

and non-Resident ordinary account facility.

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OBJECTIVES OF THE BANK

To promote good and fair banking practices.

To promote cordeal relation between the customer and bank

To foster confidence in the banking system.

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THE MUSLIM CO-OPERATIVE BANK LTD., PUNE

ORGANISATIONAL HIERARCHY

CHAIRMAN

Mr. Shaikh Shafi F.M. Delhiwala

Vice Chairman

Miss Mumtaz Z. Sayed

SECRETARY – C.E.O.

J. L .Mandrupkar

Co-opted Director

Taslim Khan Staff – Director

Imtiyaz Mulla

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THEORETICAL

FRAMEWORK

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Different types of loans provided by Muslim Co-Operative Bank Ltd.

Sr.No. Types of Loan Short Term

Loans

Medium Term

Loans

Long Term

Loans

Total (Rs.)

1. Personal Loan 2,12,42,748.75 2,12,42,748.75

2. Salary Loan 13,71,501.90 13,71,501.90

3. Property

Mortgage

Loan

48,00,00,888.10 48,00,00,888.10

4. Gold Loan 2,55,52,000.00 2,55,52,000.00

5. Fixed Deposit

Loan

7,68,91,471.00 7,68,91,471.00

6. Dam Duppat

Loan

1,30,85,926.00 1,30,85,926.00

7. Recurring

Deposit Loan

2,27,352.00 2,27,352.00

8. Education

Loan

13,26,795.00 13,26,795.00

9. Building Loan 37,22,73,235.93 37,22,73,235.93

10. House Loan 24,99,438.65 24,99,438.65

11. Festival

Advance Loan

58,18,924.00 58,18,924.00

12. Cash Credit

Reinvestment

Loan

8,01,606.00 8,01,606.00

13. Shop Loan 7,49,15,564.00 7,49,15,564.00

14. Cash Credit

Term Loan

22,27,470.71 22,27,470.71

15. Reinvestment

Deposit Loan

1,08,38,853.00 -------------- -------------- 1,08,38,853.00

TOTAL 135443602.71 505114577.4 448515594.93 1,08,90,73,775.04

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CONSUMEER LOANS

It is a loan that establishes consumer credit that is granted for personal use ;

usually unsecured and based on the borrower‟s integrity and ability to pay .

For acquiring consumer loan one has to complete all the formalities .

Following are the kinds of loan provided by the bank

Computer (P. C.)

Autorikshwa

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a) Scale of finance : up to Rs. 75, 000

b)Eligibility : Employee of Govt. , Semi-Govt. , Civic Bodies

Self employed having minimum net monthly

Salary or income of Rs. 1800.

c)Security : Primary Hypothecation of article financed.

Collateral third party Guarantee of one person.

d)Rate of interest : 11.25 % p. a.

e) Repayment : 30 months

f)Margin : 10 % of cost of article

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HOUSING LOAN

It is a loan that establishes consumer credit that is granted for building house :

usually unsecured and based on the borrower‟s integrity and ability to pay.

For acquiring housing loan one has to complete all the formalities.

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Salient Features :

a)_Quantum of Loan

i) for construction / purchase :-

The maximum amount of loan to be sanctioned under the

scheme would be 40 times the net monthly income/ salary of the applicant and

there would be no ceiling viz a viz . The amount of loan.

ii) For Renovation / Addition : -

The maximum loan granted for carrying out

repairs, additions, extensions, improvement, completion, renovation of existing

house is Rs. 4 lakhs (subject to 20 times net monthly salary / income )

32

Also as an incentive for small borrower‟s the loans up to Rs.1.5 lakhs

granted for repairs / renovation of existing houses would now be secured by

third party guarantee of 2 persons or LIC policies, Government securities, IVPs

NSCs, KVPs or such other security as is deemed appropriate by the sanctioning

authority.

However, negative lien would be stipulated over the existing house

property for which the facility is granted and also have an ir-revocable power

of attorney executed by the borrower authorizing the bank to sell the house

in case of default.

b) Eligibility : i) Employee of Govt., Semi-Govt., Civic Bodies PUS‟s

with minimum 5 years service.

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ii) Reputed Businessmen with minimum 5 years standing

iii) Professionals & self employed like Doctors, Engineers,

C.A.‟s, Advocates, with minimum 5 years standing .

c) Security : Primary – mortgage of the house property to be

purchased / constructed .

Collateral : Third party Guarantee of two person , or

assignment of LIC Policies, pledge of Govt. securities etc.

d)Rate of interest (SUBJECT TO CHANGE)

EMI 11.25 %

REGULAR 13.50 %

e)Repayment : i) For construction of new house 180 months including

9 months moratorium in equal monthly installments .

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ii) For addition / renovation 5 years including 2

months moratorium in equal monthly installments .

f) Margin : i) For construction /purchase15 %(cost of land inclusive)

ii) For renovation 25%

g) Processing

charges : 0.25 % of loan amount

35

EDUCATIONAL LOAN

An advance of funds to a student for the purpose of financing a college or

vocational education . For acquiring loan one has to complete all the formalities

The Muslim Co-Operative bank provide loans for P. G. courses

SAILENT FEATURS

a) Scale Of Finance : up to 2 lakhs

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b) Courses Allowed

for : i) P. G. Courses in : Medicine, Surgery, Bio

-chemistry, Agriculture, Veterinary , Architecture

etc. .

c) Eligibility : i) Should have secured admission to professionals /

technical courses through entrance test / selection

process.

ii) Should have passed the qualifying examination

for admission to the courses.

iii) Employed person intending to improve their

educational qualification and / or receive training

in modern technology.

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d) Security : Personal guarantee of borrower‟s

e) Margin : Nil

f) Interest : @ 13.25 % monthly pay on amount of loan

g) Repayment : Course period plus one year after getting the job.

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CAR LOANS

The Muslim Co - Operative bank provides a personal loan to purchase

automobiles.

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Salient Features

Scale of finance : Ranging from Rs. 1 Lac. depending upon the Salary /

Net Annual Income

Eligibility : i) Employees of Govt. Semi Govt., Civic Bodies, PSU‟s

Individual / Proprietorship Concerns / Firms / Limited

Companies known to the Bank

ii) Net Annual Income should exceed Rs. 75000 /-

iii) The applicant (individuals) should have a valid

driving license in his/her own name .

iv) The employees of the State Govt. / Semi Govt.

Departments / Other Organizations should have

minimum 3 years service in the organization.

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Security : Primary Hypothecation of vehicle financed

Interest : @ 13.25%

Repayment : 5 years

Margin : 25 %

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LOAN AGAINST MORTGAGE

This scheme is for individuals / business enterprises / professionals and self

employed as an ideal source of funds for expenditures of any nature.

Eligibility criteria :

The scheme would provide finance to Individuals / Business Enterprises

having minimum net annual income of Rs. 1 lac per annum against mortgage

of unencumbered immovable property situated in Metros/Urban areas. Salaried

individuals must have put in a minimum confirmed service of 3 years.

Business Enterprises, professionals and self-employed must have a minimum

standing of 3 years in the respective line of activity.

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Purpose :

For meeting their business and / or any personal need / expenditure .

AMOUNT OF LAON : 1 Lac

INTEREST : @ 13. 25 %

MARGIN : Nil

PROCESSING FEES : .0. 25 % Of the loan amount sanctioned would

be charged as processing fees.

SECURITY : Registered/Equitable mortgage of unencumbered

residential house / flat, commercial or industrial

property with a clear marketable title situated

in the Metros Urban areas only and which stands

in the name and profession of the borrower.

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The property should be vacant

REPAYMENT : The loan granted under the scheme together with

interest thereon would be repayable within a

maximum period of 60 months through equated

monthly installments(EMI)commencing one month

after disbursement of the loan. The repayment

shall have to be fixed on realistic basis so that

the gross deduction including the EMI for the

loan granted under this scheme does not exceeds

50 % of the borrower gross income. In case of

individual borrower the income of spouse shall

be taken into account for determining the repaying

capacity of the borrower.

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INSURANCE : The property against which the loan is granted

will have to be comprehensively insured against

all risks for its full value during the continuance

of the loan facility from the Bank. The cost of

the insurance to be borne by the borrower & the

policy will be drawn in the joint names of the

bank and the borrower within usual bank clause

therein.

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RESEARCH

METHODOLOGY

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MEANING OF THE RESEARCH

Research may mean the first small step in an endeavor to understand better the

change occurring and at times forced upon us as individuals or as society.

Research as a process involves defining problems, hypothesis formulation and

organization and evaluating of data , deriving deductions interferences and

conclusions after careful testing.

OBJECTIVE OF RESEARCH

1. It extends, verifies or corrects knowledge.

2. It enables us to have a better understanding of our world.

3. It aids in purposeful planning.

4. Research initiates, formulates, deflects and clarifies theory.

METHODS OF DATA COLLECTION

Data is of two kind.

1. Primary Data

2. Secondary Data

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Secondary data may be defined as data that has been collected earlier for some

purpose other than the purpose of the present study. Any data that is available

prior to the commencement of the research project is secondary data and it is

called historic data.

USES OF SECONDARY DATA

1) It acts as a reference for the present study.

2) The secondary data can be a useful benchmark, against which the findings

of the study can be tested.

3) At times it may be the only source of data.

SOURCES OF SECONDARY DATA

1) Published Sources

2) Unpublished Sources

DATA COLLECTION METHODS

1) Observation

2) Interviewing

3) Experimentation

4) Simulation

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In this project following data collection methods are used. They are------------

1) Interviewing

2) Published source of data in the form of books of accounts.

INTERVIEWING

It is the most commonly used method of data collection. It is two ways

purposive communication between the interviewer and the respondent aimed at

obtaining and recording information pertinent to the subject matter of the study.

49

DATA ANALYSIS, interpretation

AND FINDINGS

50

AWARENESS ABOUT LOANS

From the above graph we can say that :

80 % of the respondents agreed that they are aware of the different

loan schemes provided by the bank .

While only 20 % are not aware of the loan schemes provided by the

bank

0

10

20

30

40

50

60

70

80

90

AGREED NOT AGREED

AGREED NOT AGREED

51

REASONING FOR NOT AVALING THE LOAN

From the above graph it is clear that :

65 % of the respondents said that the reasons for not availing the

different loan schemes are the complicated formalities .

20 % of the respondents said that the reasons for not availing the

different loan schemes are the slow processing of applications.

0

10

20

30

40

50

60

70

COMPLICATED SLOW PROCESSING OTHER REASON

COMPLICATED SLOW PROCESSING OTHER REASON

52

15 % of the respondents gave the other reasons for not availing the

different loan schemes .

53

ATTITUDE OF BANK OFFICIALS WHILE

MAKING TRANSACTIOS

From the above graph it is clear that :

59 % of the customers think that the attitude of the bank officials

while making transactions is excellent.

21 % of the customers feel that the attitude of the bank officials

while making transactions is good .

0

10

20

30

40

50

60

EXCELLENT SATISFACTORY VERY POOR

EXCELLENT GOOD SATISFACTORY

POOR VERY POOR

54

15 % of the customers think that the attitude of the bank officials

while making transactions is satisfactory .

02 % of the customers think that the attitude of the bank officials

while making transactions is poor .

03 % of the customers think that the attitude of the bank officials

while making transactions is very poor .

55

SUGGESTION OF THE INTEREST RATE

From the above graph it is clear that :

60 % of the respondents think that interest rates should be 6 % to

7 %

FAVOURABLE, 60,

60%

NON FAVOURABLE,

25, 25%

NONE, 15, 15%

Z

56

25 % of the respondents think that interest rates should be between

8 % to 10 %

Rest of them agree with the existing policy of the bank

57

CONCLUSIONS

58

CONCLUSION

As we observed the trends in Indian financial sector is changing rapidly through

Innovation and dependability of loans and advances has also increased and

much awareness of this concept has been found.

Loans and advances have become an important source of raising the

finance amongst individual, corporate as well as for the higher

organizations.

A secured business loan is a loan given for commercial purpose. It

Keeps business properties as collateral. It can be taken for a variety of

purposes like diversification, research and development or to buy plants

and machineries.

The advantage with loans is that you can design your repayment period

as well as monthly installments according to your financial capacity. A

loan comes at a lower interest rate when compared with other business

loans. As these loans are taken against collateral, any default in

repayment can put to your commercial property at risk..

59

To be competitive and successful in modern corporate world, constant

capital flow is essential. Whether to expand your business or relocate

your production unit to some other place for cost. effectiveness, you

require finance. It‟snot always possible to fund them to internal sources.

A delay of a few days can cost you in millions.To make your enterprise

successful and to run your business strategically, a secured business

loan is an option worth trying for.

60

SUGGESTIONS

61

SUGGESTIONS

There are lots of benefits accruing from loans and one can easily fulfill his

needs and basic requirements of life. There are also tax related benefits that is tax

liability can be reduced a lot by showing more debt than equity in capital

structure.

Banks also get the interest on the loans so accordingly they can also

earn profits and plan the future investments.

A lot of documentation and formalities are to be completed for raising

the loan, which requires a lot of time so the procedure of raising the

loan should be simplified to some extent.

Banks can adopt few qualitative techniques to educate the borrower

about its lending policies.

Bank can start to provide ATM facility .

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QUESTIONNAIRE

63

QUESTIONNAIRE FOR CUSTOMER

M/S. :

Address :

Phone :

Dear Customer

It has always been our earnest endeavor to serve you better. The following

questionnaire is aimed at satisfaction level. You are requested to respond fairly to

the questions and guide us in developing strategies for serving you better.

1) How long you have been banking with The Muslim Co-Operative Bank?

a. 1 year

b. 1-5 years

c. 5-10 years

d. Not at all

2) Are you aware of the different loan schemes provided by the bank?

a. Yes

b. No

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3) What interest rates do you suggest for the maximum loan amount(15 Lakhs)?

a. 6-7%

b. 8-10%

c. Agree with existing

4) How do you rate the attitude of bank officials towards you while making

transactions?

a. Excellent

b. Good

c. Satisfactory

d. Poor

5) If you are aware of the loan scheme offered by the bank and desire to avail

the facility of the scheme but have not availed so far, what is the reason?

a. Indifference of the branch people

b. Complicated formalities

c. Slow pace of processing

65

BIBLIOGRAPHY

66

BIBLIOGRAPHY

NAME OF THE BOOK

NAME OF THE AUTHOR

EDITION

Financial Management

I. M. Pandey

6th

Marketing of banking services

Lewis h. Haney

3rd

Marketing Management

Philip Kotler

4th

ANNUAL REPORT OF THE MUSLIM CO_OPERATIVE BANK LTD.

67

ANNEXURE

Statement showing financial position of

The Muslim Co-Operative Bank Ltd. as on 31st March

Name of The Bank The Muslim Co-Operative Bank Ltd.

Head Office Address 633 Raviwar Peth PUNE-411002

Date Of Registration No. 7000 Dated 25th

May 1931

Date & No. Of RBI License UBD-MH-411/P Dated 18th

Nov. 1984

Jurisdiction Pune, Solapur, And Ahmednagar District ,

Greater Mumbai (Municipal Limit), Nasik,

Thane

Items As On 31st March 2008 (Rs.In Lacs.)

No. of Branches including

Head Office

Membership Regular

Nominal

19

24300

2498

Paid Up-Share Capital 597.40

Total Reserve And Funds 4440.55

Deposits Saving

Current

Fixed

10823.52

4344.74

11752.47

Advances Secured

Un-Secured

Total % of Priority sector

Total % of Weaker Section

12469.27

401.56

88.85%

15.25%

Borrowings D.C.C.

M.S.C.

Others

NIL

NIL

NIL

Investments D.C.C.

M.S.C.

Others

11016.00

5.00

6774.51

Overdue Percentage 8.67%

RBI Grade „I‟

Audit Classification „A‟

Profit For The Year 272.77

Other Staff 159

Sub Staff 45

Total Staff 204

Working Capital 32815.99