T16-32005 coop.concordia.ca BOMBARDIER AEROSPACE PROGRAM ANALYST Ville St-Laurent, QC, Canada Amelie Carrier-Lessard INDUSTRIAL ENGINEERING EXPERIENTIAL GROWTH • Worked in international organizations that are recognized worldwide • Experienced different fields of engineering such as aerospace and consumer goods manufacturing • Collaborated with other professionals such as engineers and accountants; learned to work with and motivate unionized employees • Applied theoretical concepts from school into real life situations • Improved leadership, communication, time management and multi-tasking skills • Experienced different work positions and assessed other types of jobs available to industrial engineers BENEFITS OF CO-OP • Mentored a junior student as part of the Co-op Mentorship Program • Work in your field of study and meet potential employers through internships • Alternate between school and work to simultaneously develop technical and practical skills • Learn to manage your time efficiently while juggling studies and work • Understand what you like and dislike at work, find your career path and the industry you want to work in • Receive guidance and support from your Program Coordinator; get professional help through the different workshops available • Meet other professionals, students and develop your own network • Responsible for benchmark analysis study of the various challenges and issues at the supply chain and technological level of three different new aircraft development programs: CSeries, Boeing Dreamliner and Airbus A380 • Optimized supply chain operations by implementing new communication processes to facilitate the transfer of information and minimize miscommunication between world- wide suppliers including China, India, Mexico and England • Project leader for the analysis and redesign of the shipping fixture for the CSeries forward fuselage to improve health & safety and efficiency attributes L’ORÉAL CANADA PRODUCTION ENGINEER Ville St-Laurent, QC, Canada • Responsible for implementing LEAN manufacturing initiatives to packaging lines to enhance operations and reduce waste while increasing productivity • Optimized changeover time of a saturated multi-format spray bottle packaging line through the SMED; setup time reduction of more than 30% and increased production uptime significantly • Developed a 5S storing system for more than 400 equipment parts • Monitored defect levels at each machine station through the implementation of a software and visual management tool to identify improvement opportunities L’ORÉAL CANADA PROCESS IMPROVEMENT ENGINEER Ville St-Laurent, QC, Canada • Responsible for optimizing packaging samples in the warehouse by implementing new work processes between departments, minimizing movements by segregating pallets based on their frequency of use and developing a visual management tool to easily extract sample locations • Led continuous improvement workshops to develop a Kaizen culture across all levels of the organization to enhance operations • Created a new performance indicator for Packaging Optimization Line Engineers to track formats harmonization by compiling all the packaging formats of the Montreal plant into an easy to use Excel tool
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T16-32005
coop.concordia .ca
BOMBARDIER AEROSPACE PROGRAM ANALYSTVille St-Laurent, QC, Canada
Amelie Carrier-LessardINDUSTRIAL ENGINEERING
EXPERIENTIAL GROWTH • Worked in international organizations that are recognized worldwide
• Experienced different fields of engineering such as aerospace and consumer goods manufacturing
• Collaborated with other professionals such as engineers and accountants; learned to work with and motivate unionized employees
• Applied theoretical concepts from school into real life situations
• Improved leadership, communication, time management and multi-tasking skills
• Experienced different work positions and assessed other types of jobs available to industrial engineers
BENEFITS OF CO-OP• Mentored a junior student as part of the Co-op Mentorship Program
• Work in your field of study and meet potential employers through internships
• Alternate between school and work to simultaneously develop technical and practical skills
• Learn to manage your time efficiently while juggling studies and work
• Understand what you like and dislike at work, find your career path and the industry you want to work in
• Receive guidance and support from your Program Coordinator; get professional help through the different workshops available
• Meet other professionals, students and develop your own network
• Responsible for benchmark analysis study of the various challenges and issues at the supply chain and technological level of three different new aircraft development programs: CSeries, Boeing Dreamliner and Airbus A380
• Optimized supply chain operations by implementing new communication processes to facilitate the transfer of information and minimize miscommunication between world-wide suppliers including China, India, Mexico and England
• Project leader for the analysis and redesign of the shipping fixture for the CSeries forward fuselage to improve health & safety and efficiency attributes
• Responsible for implementing LEAN manufacturing initiatives to packaging lines to enhance operations and reduce waste while increasing productivity
• Optimized changeover time of a saturated multi-format spray bottle packaging line through the SMED; setup time reduction of more than 30% and increased production uptime significantly
• Developed a 5S storing system for more than 400 equipment parts
• Monitored defect levels at each machine station through the implementation of a software and visual management tool to identify improvement opportunities
• Responsible for optimizing packaging samples in the warehouse by implementing new work processes between departments, minimizing movements by segregating pallets based on their frequency of use and developing a visual management tool to easily extract sample locations
• Led continuous improvement workshops to develop a Kaizen culture across all levels of the organization to enhance operations
• Created a new performance indicator for Packaging Optimization Line Engineers to track formats harmonization by compiling all the packaging formats of the Montreal plant into an easy to use Excel tool
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AEROTEK JUNIOR RECRUITERMontreal, QC, Canada
Andrei ZolotuhinINTERNATIONAL BUSINESS
EXPERIENTIAL GROWTH • Gained and developed a wide variety of technical skills
• Polished communication and other soft skills
• Developed many work relationships and friendships
• Learned to manage pressure under tight deadlines
• Obtained valuable experience from different industries and business environments
• Improved self-confidence
• Realized the importance of networking
• Learned how to make the most out of every opportunity
BENEFITS OF CO-OP• Gives the opportunity to test different industries before graduating
• Gets you one step ahead of everyone else in your field of study
• Teaches you the importance of time management and develops a strong sense of commitment
• Graduate with a network full of potential employers
• Provides the opportunity to find and improve your weaknesses and refine your strengths
• Increases your motivation to learn and get the most out of your classes
• Helps you develop confidence in the interview process
• Maintained industry contacts to gain knowledge and obtain sales leads
• Developed recruiting strategies to identify qualified candidates for customers’ requirements
• Achieved 2-3 employment starts per week by providing a customer with most qualified candidates
SUPRATENMARKETING INTERNChisinau, Moldova
• Designed and oversaw a weekly newsletter with MailChimp averaging a 10% click rate
• Evaluated Supraten’s market effectiveness in the paint and plaster industry
• Helped in the optimization of the company web store for a more enjoyable customer experience
• Organized and coordinated a mini soccer tournament for all Supraten partners
BOMBARDIER AEROSPACEMARKET DEVELOPMENT ASSOCIATEMontreal, QC, Canada
• Provided in-depth and region specific market reports and dashboards
• Collaborated with a wide range of internal teams on market research requests
• Performed data analysis in the business aircraft industry and effectively presented the results
• Actively participated and collaborated on a new lead generation initiative
• Directly supported the Market Development team of Bombardier Business Aircraft with a range of tasks
• Helped build search strategies with the lead generation team
• Planned systematic approaches to different incident possibilities in the university buildings; prepared a report and presentation for important stakeholders
• Determined the co-existence of interlocking mechanical systems and their influences over one another in case of an incident
OLYMBECQUALITY AND CONTROL INSPECTOR Montréal, QC, Canada
• Supervised various construction sites making sure projects were done according to technical specs and drawings
• Performed inspections of building envelopes and reported their conditions and deficiencies
• Surveyed layout of roof equipment of various buildings and drew the plans on AutoCAD
• Investigated water leaks and their causes in order to dispatch appropriate manpower to the sites
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GROUPE SM INTERNATIONAL CIVIL ENGINEERING INTERN
Laval, QC, Canada
Bassam GeageaCIVIL ENGINEERING
EXPERIENTIAL GROWTH • Exponential knowledge growth about the construction industry
• Understood relations between consultants, contractors and clients
• Experienced different fields in the construction industry, as well as public versus private sector
• Learned engineering and technical concepts that are not presented in classes
• Dealt with clients, engineers, architects, superintendents and project managers
• Gained confidence
BENEFITS OF CO-OP• Best way to get a “Practical Experience”!
• Allowed me to apply for full-time jobs with confidence in what I have to offer
• Developed great communication and leadership skills
• Built a network of professional contacts
• Understood what field and type of work is best for me
• Supervised pavement, sidewalk and urban infrastructure rehabilitation projects
• Supervised construction process of water, sewer and drainage pipes
• Checked drawings and plans to ensure accuracy to the specifications
• Coordinated on-site work of contractors
• Participated in land surveying using total station
• Verified material quantities and performed daily man-count
PCL CONSTRUCTION FIELD ENGINEER INTERN Montreal, QC, Canada
• Worked on construction of the Deloitte Tower project, a 28 floor high rise building
• Coordinated and supervised sub-trade work
• Conducted structural and architectural deficiency walks
• Inputted and updated deficiency logs using specialized software (BIM 360 Field)
• Assisted architects with site inspections before the handover of the floor to the client
• Participated in weekly sub-trades and team meetings
• Assisted the superintendent and the project engineer with various tasks
MCGILL UNIVERSITY HEALTH CENTRE BUILDING MAINTENANCE INTERN Montreal, QC, Canada
• Played a key role in managing facilities at the historical monument of the former Royal Victoria Hospital
• Managed and delegated tasks to a local maintenance team consisting of electricians, plumbers, carpenters, painters and movers
• Prepared the workers’ schedule, tasks and requests for next day
• Worked closely with planning department
• Coordinated and implemented renovation projects
• Contacted contractors to get cost estimates
• Supervised contractors’ on-site work
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MÉDIMABS RESEARCH ASSISTANTMontréal, QC, Canada
Daniel ModafferiBIOCHEMISTRY
EXPERIENTIAL GROWTH • Built my confidence and initiative in a laboratory setting and
improved my contributions to a team
• Experienced life in a foreign country through an internship abroad, gained independence and developed basic German language skills
• Learned and perfected more scientific laboratory techniques, which improved my creative ability to design experiments for testing and troubleshooting
• Maintaining a positive attitude ensured great relationships with supervisors and coworkers throughout all my work terms
• Improved my adaptability and ability to learn
BENEFITS OF CO-OP• Gave me opportunities for valuable research experience in several
different laboratory settings
• Intensified my interest and passion for scientific research in general
• Provided insight on different potential research interests for graduate school
• Allowed me to learn hands on from experienced supervisors and coworkers
• Expanded my knowledge of biotechnology as well as popular research topics in industry
• Developed useful resume, cover letter writing and interview skills
• Performed immunological assays such as ELISA and Western Blot and executed general laboratory tasks involved in the production of monoclonal and polyclonal antibodies from hybridoma cells or serum
• Worked under a sterile environment in cell culture techniques
• Acquired and practiced animal handling techniques and minor operations on rabbits and mice, mainly intraperitoneal injections
• Designed and performed experiments to optimize protocols for laboratory procedures
• Worked with a team seeking to develop new antibody therapeutics against HIV
• Helped develop a successful protein purification protocol using molecular cloning in bacteria for the production of peptides to be used in inoculation
• Worked on the purification of polyclonal antibodies from blood serum
• Performed flow cytometry (FCM) and immunoassays (ELISA, Western Blot) to qualify and quantify purified polyclonal antibodies
• Presented the research performed by the HIV team summarizing the results obtained to the company
LEIBNIZ UNIVERSITY HANNOVERRISE SCHOLARSHIP INTERN (RESEARCH INTERNSHIPS IN SCIENCE AND ENGINEERING) Hannover, Lower Saxony, Germany
• Worked with a multidisciplinary team in biophysics to develop several optogenetic cell lines to be used as cochlear implants
• Designed and executed molecular cloning and cell transfection experiments
• Learned and practiced the patch clamping technique for measuring ion currents in individual cells
• Presented on the field of optogenetics and on the project as a whole to students in biophysics
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CO-OP LE MILIEU PROGRAM COORDINATOR Montreal, QC, Canada
Devon Phelps ANTHROPOLOGY AND SOCIOLOGY
EXPERIENTIAL GROWTH • Able to try a multitude of different genres of work to find what I
liked best
• Helped to streamline my career path by understanding my strengths
• Consistently reflected on experiences to understand what I did well and what I need to improve
• Identified aspects of my internships I liked and disliked
• Gave me a head start on my professional career even before I finished my degree
BENEFITS OF CO-OP• Able to learn about different career areas to understand what
was best suited to my skills
• Gained extensive knowledge about application and interviewing processes including how to avoid common errors
• Assisted in expanding my network in professional circles
• Helped me to understand the different possibilities in the job market and what my degree could really do
• Organized multiple volunteers to recreate and rebuild the public store
• Implemented a new, more efficient design for the “Art Material Thrift Store”
• Attended many children’s day festivals with activities to educate and promote Co-op Le Milieu
• Created innovative and ecologically friendly pieces for public store with upcycled materials
• Assisted with Les Filles Qui Poussent, an urban agriculture day camp for young girls
TRANSPORT CANADA COMMUNICATIONS INTERN Ottawa, ON, Canada
• Reformatted and updated policy manuals to fit Transport Canada’s style
• Assisted in canada.ca re-vamp of the Marine Transport webpage content and style
• Took initiative in calling other branches to find answers to finish coordination projects
• Completed data entry for different Marine Transport Vessel Reports
• Assisted in marketing and communication efforts to assist Aboriginal communities across Canada in having more comprehensive compliance programs that speak to multiple groups of Canadians
EAT IT UP MEDIA SALES AND CLIENT RELATIONS INTERN Montreal, QC, Canada
• Assisted in client relations with different restaurants, enhancing their onboarding experience and communicating with them should an issue arise
• Organized and followed through with a creative campaign with WIND Mobile
• Completed prospecting with different agencies in Canada and organized meetings with executives from respective agencies
• Utilized and taught clients about cutting-edge technology (beacons) to enhance user and restaurant owner experience
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TRANSPORT CANADA SURFACE POLICY TRANSPORTATION INTERN Ottawa, ON, Canada
• Create help files for users and offer training sessions through teleconferences
• Gather requirements from users and modify appropriate documents
• Work according to Agile and Waterfall methods
PRICEWATERHOUSECOOPERS LLC DATA MANAGEMENT ANALYST Montreal, QC, Canada
• Manage and organize databases containing millions of records
• Write code to import, manipulate and export data
• Organize Excel reports ensuring emphasis on pertinent information
CIBC SENIOR BUSINESS SYSTEMS ANALYSTToronto, ON, Canada
• Document data movement between systems
• Conduct exhaustive analysis by gathering team performance information
• Present results of performance analysis to senior administration of our division
• Analyze and understand transformation rules of data
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DICOM EXPRESS PROGRAMMERDorval, QC, Canada
Megan BrownCOMPUTER SCIENCE
EXPERIENTIAL GROWTH • Enhanced my programming and development skills by working
with various languages and standards
• Focused on my own interests and passions within the industry by gaining experience in different work environments and projects
• Improved my communication skills, both in documentation and in meetings
• Gained confidence in my skills and abilities
• Gained experience working in a team and interacting with customers
BENEFITS OF CO-OP• Allows you to network with professionals in industry
• Provides invaluable work experience, giving you a potential edge over your peers after graduation
• Gives you access to resources such as resume writing and interview seminars, removing some of the intimidation that comes with applying and interviewing for jobs
• Gives you the opportunity to explore different types of jobs within your industry, allowing you to identify the kind of company and position you’re interested in
• Provides an opportunity to earn a competitive income during your studies
• Developed a new feature for existing shipping software using C#
• Monitored database servers (MS SQL Servers)
• Maintained my own and existing software and web applications
CANADIAN SPACE AGENCY SOFTWARE DEVELOPER INTERN Saint-Hubert, QC, Canada
• Developed a new version of a Ground Support Tools software application
• Worked in Java with NASA software to create updated data files for testing Canadarm2 and Dextre
• Participated in customer meetings
• Documented all aspects of project including planning, development, implementation and maintenance
MICROSOFT SOFTWARE DEVELOPER INTERN Redmond, Washington, United States
• Developed a Windows Universal application for a remote control car to be controlled by any Windows 10 device, using AllJoyn
• Participated in team scrum and planning meetings
• Participated in internal Windows 10 pre-release testing on desktop and mobile
• Worked in Visual Studio 2015 using XAML, C# and AllJoyn APIs
• Managed the lifecycles of effective contracts with multiple clients
• Drafted and revised contracts such as non-disclosure agreements, loan agreements and contract amendments
• Updated and improved work procedures using continuous improvement practices such as graph analysis, identifying recurring issues and initiating follow up action
• Collaborated on an interdepartmental project for the purpose of lost engine recovery
• Reviewed and updated contract templates to remove language discrepancies and implement clause changes
EXAGENS DATA ANALYST INTERN Montreal, QC, Canada
• Compiled statistics from customer access records using object-oriented programming in Python
• Prepared comprehensive written reports, graphs, tables and charts based on the research and analysis of intelligence data
• Conducted analysis of customer response data, identified relationships, correlations and trends as well as factors affecting research results
• Created plans, test files and scripts for the analysis of intelligence data
• Developed software applications using Python for statistical modeling and graph analysis
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UNITED NATIONS SECRETARIAT FOR THE CONVENTION ON BIOLOGICAL DIVERSITY LOCAL GOVERNMENT IMPLEMENTATION INTERN Montreal, QC, Canada
Michael TwiggPOLITICAL SCIENCE
EXPERIENTIAL GROWTH • Allowed me to experience and develop skills associated with
international program management
• Provided me with the opportunity to analyze and evaluate international and national public policy
• Allowed me to develop substantial professional skills associated with relationship, risk and time management
• Applied my political science academic training in a marketing context by promoting Government of Canada programs across Canada
• Allowed me to develop a transnational professional network
BENEFITS OF CO-OP• Work closely with experts in my field to develop the professional
skills integral for future success
• Receive support in navigating the job application process for your specific field of work
• Gives you the opportunity to explore a wide variety of professional opportunities
• Allows you to apply your academic skills across a wide variety of professional opportunities
• Develop and maintain valuable professional networks
• Researched mental and physical benefits of urban green infrastructure
• Worked on implementation of the Aichi Biodiversity targets
• Reported on local government initiatives to meet the Aichi Biodiversity targets
• Supported the United Nations general plenary on biodiversity issues
• Created a database of empirical ecosystem services research
EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA POLICY ANALYST Gatineau, QC, Canada
• Reported on financial performance of Government of Canada income security and social development programs
• Performed stakeholder engagement to support Government of Canada programs
• Exhibited Government of Canada programs at conferences across Canada
• Evaluated performance measurement strategies for Government of Canada programs
EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA PROGRAM ANALYST Gatineau, QC, Canada
• Produced briefing documents for the Deputy Minister of Employment and Social Development Canada
• Supported the Minister of State at the Canadian Institute of Financial Planners Conference in Vancouver
• Evaluated the performance of contracted organizations in support of Government of Canada programs
• Developed reporting tools to evaluate program performance
• Researched engine parts’ dimensions using mechanical designs in Jview
• Investigated the requirements of the trial fit, wrote engine strip and built instructions for assemblers using eCates
• Used SAP to order and manage engine, its parts and sub-assembly from development store
• Performed trial fits to substantiate new parts in engines, documented procedure and wrote validation reports
• Coordinated multiple departments and identified physical location to meet project objectives, preventing company from incurring high additional costs
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MONTREAL FAMILIES JOURNALISM INTERN Montreal, QC, Canada
Nathalie Laflamme JOURNALISM
EXPERIENTIAL GROWTH • Vastly improved my basic journalism skills like interviewing,
transcribing and writing
• Gaining work experience increased confidence in my own abilities
• Excel when working under pressure
• Learned the importance of constructive criticism and feedback from superiors
• More comfortable working in French and English interchangeably
• Met experienced reporters and learned tricks of the trade
BENEFITS OF CO-OP• Helps students prepare job applications and prepare for interviews
• Gives you an idea of how different companies function and what type of company you would like to work for
• Ability to apply many skills learned in class
• Allows you to meet many professionals and network
• Work experience gives students a competitive advantage over non co-op students
• Learned the magazine’s style and wrote content both in print and online
• Copy-edited and fact-checked articles
• Worked with Editor-in-Chief on new ideas such as video, photo and audio projects
• Learned how to update and post on the website
MONTREAL GAZETTE REPORTER INTERN Montreal, QC, Canada
• Wrote city-related articles for the newspaper on a daily basis
• Learned what makes a good story and pitched story ideas to editors
• Learned to write web hits for breaking news from various locations
• Improved interview skills, both in person and over the phone
CEDARS CANCER FOUNDATION INTERN Montreal, QC, Canada
• Worked on specific campaigns from conception, like The “Bell” Fund
• Collaborated with supervisor on a plan to revamp the website
• Served as the volunteer coordinator for large events, like the ‘Rain or Shine’ Dragon Boat Race & Festival
EXPERIENTIAL GROWTH • Grew and developed into a young professional
• Gained great confidence in interviews
• Vastly improved my networking skills
• Improved my technical skills
• Work term experiences helped me do better in my courses
BENEFITS OF CO-OP• Mentored a junior student as part of the Co-op
Mentorship Program
• Experienced all aspects of accounting
• Obtained job experience related to my field
• Helped me discover and realize what I like and dislike about my field
• Determined the career path I want to take
• Benefited from all the networking opportunities Co-op provided and grew my network
• Prepared invoices due for items purchased or services rendered using PeopleSoft Invoicing
• Obtained customers’ billing information, product numbers and specifications of items to be purchased and sent order forms to the fulfillment department
• Created accounts payable, commission and accrual reports to be sent to the controller
• Reviewed time sheets, wage computation and reconciled payroll discrepancies for 30+ employees
RSW ACCOUNTING AND CONSULTING JUNIOR AUDITORMontreal, QC, Canada
• Performed multiple on site audits and prepared reports on findings of assigned sections
• Prepared Notice to Readers
• Filed corporate and personal tax returns (as well as T1135)
• Responded to and addressed CRA requests for information
KPMG TAX STAFF ACCOUNTANTMontreal, QC, Canada
• Prepared U.S. and Canadian personal tax returns
• Specialized in Ex-Patriate cross border transactions (Departure Tax, Foreign Reporting of Assets on the U.S. and Canadian side)
• Communicated with U.S. and Canadian tax authorities
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PARKS CANADA SPECIAL EVENTS COORDINATORMontreal, QC, Canada
Nicholas DobrorukaMARKETING
EXPERIENTIAL GROWTH • Developed personal and professional relationships in a wide range
of industries
• Increased skills in interviewing and human resource management
• Improved time-management skills and learned to prioritize in fast-paced and pressure-filled environments
• Created links between what was taught in class and application in industry, such as various marketing research techniques
• Developed communication and interpersonal skills in bilingual professional environments
BENEFITS OF CO-OP• Allowed me to develop professional business skills, explore career
options and network with potential employers
• Provided me with the opportunity to evaluate and assess potential career choices before entering the workforce on a full-time basis
• Provided me with a competitive edge over other recent graduates with minimal experience
• Significantly improved my resume and cover letter writing, as well as interviewing skills
• Able to interact professionally with new people and develop interpersonal and communication skills in a bilingual environment
• Assisted in the coordination and logistics of events organized by Parks Canada
• Interacted with the public to generate brand awareness
• Developed and maintained relationships with partners and sponsors
• Advised clients on setup options and types of materials needed to achieve desired results
AEROTEKJUNIOR RECRUITERMontreal, QC, Canada
• Developed recruiting strategies to identify qualified candidates
• Determined and understood customers’ staffing requirements
• Negotiated wage rates and other terms of employment with candidates
• Maintained industry contacts to gain knowledge and obtain sales leads
• Managed and supervised current contract, contract-to-hire and direct placement employees
• Generated sales leads by providing account managers with details of potential clients
MEGA BRANDS BRAND INTERNMontreal, QC, Canada
• Monitored and updated internal product development data
• Developed activation strategies for creating brand awareness
• Presented business intelligence spreadsheets analyzing internal sales data
• Created and maintained an internal dashboard representing sales data for each brand
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JOHN MOLSON EXECUTIVE CENTRE PROJECT ASSISTANT, DATA ANALYTICS Montreal, QC, Canada
Piratheep NavaratnamACTUARIAL MATHEMATICS
EXPERIENTIAL GROWTH • Improved ability to communicate in a clear and concise manner,
both in English and French
• Developed time management skills and flexibility to quickly shift focus to most important tasks at hand
• Confirmed preference for the general insurance industry after learning about the current challenges the industry faces with the advancements in technology (autonomous vehicles, Usage-based Insurance, etc.)
BENEFITS OF CO-OP• Gained one year of relevant work experience which is a major
advantage heading into the job market
• Opportunity to explore different industries and identify the type of company that will be the best fit after university
• Provided me with excellent resources (workshops, mentors, etc.) to perfect my cover letter and resume writing skills along with interview preparation
• Helped grow my professional network
• Provided opportunity to apply theoretical concepts learned in the classroom to real-world problems at work
• Gained the confidence to sell my talents to potential employers at networking and recruitment events and leave a strong, positive impression
• Implemented the first steps for a data analytics project
• Identified key variables required for profiling in consultation with marketing and business development
• Organized and updated client database
• Gathered data through phone and online surveys
• Created initial recency, frequency, monetary (RFM) analyses and calculated customer lifetime value in order to identify best clients
AON HEWITT PENSION PLAN ADMINISTRATOR Montreal, QC, Canada
• Calculated pension adjustments (PA) and pension adjustment reversals (PAR) for year-end activities
• Worked under tight deadlines to produce annual statements in accordance with regulations and procedures established in each pension plan
• Contributed to the overall improvement in efficiency of tasks
• Validated personal and financial data and updated pension plan information in database
EXPERIENTIAL GROWTH • Developed core technical and soft skills that are necessary as a
business professional
• Obtained greater insight and knowledge of various industries (aerospace, pharmaceutical)
• Significantly improved my leadership and organizational skills
• Learned to communicate effectively in order to produce results
• Increased my overall confidence as a business professional
• Learned to think critically in high pressure environments
BENEFITS OF CO-OP• Develop key skills through various workshops and during work terms
• Provides you with a great opportunity to build, develop and secure key professional networks
• Discover different industries, company sizes and gain a better understanding of different work environments and dynamics
• Complete three distinct work terms providing you with a competitive advantage and facilitates employment once you graduate
• Apply theoretical knowledge learned in the classroom in a more practical context and vice versa
• Placed purchase orders for pharmaceutical devices after detailed Material Requirements Planning (MRP) analysis
• Designed a report to identify back orders and new ready for sale dates
• Resolved all issues related to damaged or missing items during shipment by acting as a mediator between international suppliers and Medisca warehouses in the United States and Canada
• Resolved all receiving issues that delayed reception of items into inventory, as a mediator between supplier and all warehouses in the United States and Canada
• Maintained good communication and relationships with over 20 suppliers