Monroe Community College Student Behavior Consultation Team (SBCT) Susan D. Baker, Ph.D., Assistant Vice President, Student Services Monroe Community College, Rochester, New York
Monroe Community College Student Behavior Consultation Team (SBCT)
Susan D. Baker, Ph.D., Assistant Vice President, Student Services
Monroe Community College, Rochester, New York
Student Behavior Consultation Team
The Student Behavior Consultation Team (SBCT) at Monroe Community College is a
campus intervention team that uses a formalized approach to addressing mental
health disturbances and other behavior that either poses a danger of harm to self
or others, or disrupts the learning environment.
Associate Vice President, Student Services Co-Chairs
Assistant Vice President, Student Services
Dean, Student Services-Damon Campus
Director & Assistant Director, Counseling, International & Veterans Services
Director, Health Services
Director, Housing & Residence Life
Assistant Director, Public Safety
Director, Services for Students with Disabilities
Student Behavior Consultation Team
Members
SBCT The Impetus for Developing the Team
In 2004, the construction of residence halls at a commuter campus
The acknowledgement that students on campus 24/7 would change the dynamic of the campus culture
The team’s development was a pro-active approach to addressing behavioral problems and/or preventing potential conduct issues
SBCT Purpose
Team was appointed by the VP for Student Services
• Consists of pre-determined group of
professionals, all representing a specific service on campus
• Team convenes weekly or more frequently if needed to assess situations of inappropriate or questionable student behaviors
• Team determines an appropriate response and plan of action
SBCT Consultation
The SBCT provides
• Consultation and advice to MCC administration, faculty and staff on response to troubled and/or troubling student behavior.
• In the aftermath of an incident, the team my be used to help determine the following…
SBCT Determines
• If a student is a threat to self or others
• If a student is safe to remain in the residence halls and/or the institution.
• The conditions under which a student may be allowed to remain in or return to school or the residence halls
• Whether an off campus or on campus referral is warranted
• The specifics of a behavioral contract with a student
SBCT Responsibilities
• Develop policies and procedures to assess students and to assign them to specific systems within the institution
• Communication with team members to keep everyone appraised of a situation
• Development and implementation of assessment intervention programs
• Educate faculty and staff about the team and relevant policies and procedures
Stats of BCT Cases
Fall 2011
Brighton 19
Res Halls 24
DCC 1
Total 44
Spring 2012
Brighton 17
Res Halls 22
DCC 2
Total 41
2011-2012 Yearly Total 85
Stats of BCT Cases
Types of Cases Fall 2011
Mental Health 17
Alcohol/Drugs 7
Conduct 17
General Health Issues 2
Sexual Harassment 2
Spring 2012
Mental Health 18
Alcohol/Drugs 6
Conduct 9
General Health Issues 2
Sexual Harassment* 6
Outcome
Number of Students Who Returned 45
Number of Students Who Withdrew or Did Not Return 27
Number of Student Suspended 13
SBCT Actions
The team collects and reviews all information and evidence to define specific problems and behaviors. Determining imminent danger is critical. In such cases immediate action is required that may include removing the student from the environment for immediate treatment and/or evaluation. When there is no threat of imminent danger, the team determines the appropriate approach to address the behavior.
SBCT Discussions
Each student case discussed at SBCT is triaged to individual team members. Every case is individual discussed each week with a status report from the assigned team member. All
SBCT student cases are recorded in the student conduct database, Maxient. The SBCT section in Maxient is restricted to
SBCT members
Faculty/Staff/ Administration
HOUSS Form Email Phone
Parents
Health Services
Counselors
Public Safety
Community Agencies
Retention Residence Halls
Classes
Symptoms
Causal Factors Single Issues
Patterns
Motivation
Support Systems
Level of Function
Mandated Counseling
Referrals Internal (Counseling or
Health Services) External
Probation/
Suspension
Inputs Assessments Outcomes
Assertive Model with Pre-Screening
Data Driven Assessment of Outcomes
Taking Care of Our Houss
(Helping Our Students Succeed)
The online referral form from the Office of Student Services for
identifying students who may need assistance adjusting to college
The Helping Our Students Succeed
(HOUSS) referral form
• Is a tool that can be used to refer students for concerns related to academics, classroom behavior, personal issues, adjustment to college, and/or financial issues. Once submitted, this form is
• Reviewed by the V.P. of Student Services Office and next steps of action are determined.
• You can access the form at www.monroecc.edu/go/houss or at MyMCC, Employees, Online Forms, Student Services.
SBCT Practice Understanding Mental Health Factors Affecting Academic
Performance
• Stress • Sleep Difficulties • Family/friend with problems • Depression/anxiety • Relationship difficulties
SBCT Practice Examining At- Risk Behavior Issues
Related to Mental Health
• Alcohol and Drug use • Violence • Unprotected Sex • Emotionally abusive relationship • Eating Disorders • Suicide Ideation • Suicide attempt
Some SBCT Models Utilized
• Progressive Community Engagement and the Early Intervention Model (Joffe)
• Progressive Discipline
•Restorative Justice
•Risk Management Intervention
SBCT utlizes different models one of them is-
the Joffe Model Progressive Community
Engagement
Progressive Community
Engagement Active Threat Response vs. Precursor Prevention • Police response to an actual threat or act of
violence • Violence prevention through responding to
small-scale precursor incidents • Progressive (in small steps, for cause) • Community (in a student’s natural community) • Engagement (personal e-mails, phone calls,
face-to-face)
Progressive Engagement JOFFE 10 2 08.ppt
Principles of Restorative Justice (RJ)
RJ is “a collaborative decision-making process that includes victims, offenders, and others seeking to hold offenders accountable by having them (1) accept and acknowledge responsibility for their offenses, (2) to the best of their ability repair the harm they caused to victims and communities, and (3) work to reduce the risk of re-offense by building positive social ties to the community.” – David Karp
http://www.sandiego.edu/documents/conduct/NASPA2011RJ_Anthology.pdf
Restoratvie Justice (RJ)
• What happened? • What harm has been caused? • What obligations do we have to address the
harm? • Who has been affected and what are their
needs? • Traditional Conduct Process
What type of Questions to ask for RJ process
Traditional Conduct • What policy was violated? • Was the student found responsible? • Who is the alleged offender • What sanction should be applied? Restorative Justice • What happened? • What harm has been caused? • What obligations do we have to address the harm? • Who has been affected and what are their needs?
http://www.sandiego.edu/documents/conduct/NASPA2011RJ_Anthology.pdf
Comparison: RJ and Traditional Conduct
Restorative Justice Conference Traditional Conduct Hearing Similar to Mediation Similar to court case People-centered Procedure-centered Identifies harm Identifies code violation Invites participation Limits participation Balanced Focus Offender Focused Engages Students Limits students http://www.sandiego.edu/documents/conduct/NASPA2011RJ_Anthology.pdf
Early Intervention Model (Joffe)
In responding to troubled and at-risk students, the single most important step a campus can take is to take charge of the
campus community and any crisis that might occur in the campus
The “Illinois
Approach” to Responding to Troubled and At-Risk Students and Employees August 18, 2008 ppt
Matt: Progressive Engagement Example
• Matt is called to a meeting with Director of Graduate Studies, who expresses his concern/alarm and future expectations.
• Matt is instructed not to attend class the following Monday and not to contact the professor by any means.
• Matt is called into a meeting the department head (also his advisor) who expresses concern/alarm and future expectations.
• Matt is called to a meeting with the Director of the Office of Conflict Resolution.
• Provisions are made for Matt to complete the course as an independent study with another member of the faculty.
• Matt abides by all limits and expectations.
Progressive Engagement JOFFE 10 2 08.ppt
Prevention Model
Goal- Increase students’ ability to function in learning environment
• Identify/Refer at-risk students • Assessment of the student • Assess impact on the college community • Develop plan- external / internal referral • Clear accountabilities • Separate responsibilities
Assumptions
Behavior is a form of communication. Disruptive Behavior can be considered a way to communicate an unmet need. Students can learn adaptive ways to communicate. Behavior is a function of its' consequences
SBCT Procedures
• Engage student as partner in the process
• Assist the student to develop the solution
• Student education and skill development to reduce risk
• Develop adaptive ways to communicate
• Evaluation and monitoring- reinforce learning, maintain accountabilities
• Logical consequences for recurrence
Student Education Model
• Students require education to improve health, and participate actively in the process.
• Clear expectations • Clear consequences • Develop plan to improve self-
management • Monitor progress to effect the change
Student Experience
• Validation of student experience
• Develop understanding of themselves
• Learn constructive self-management skills
• Ownership of the process, progress and the success
Discussion Topics
Ethical Challenges of the Team Student with mental health issues or
possibly an undiagnosed disability. The team needs to ensure that the behavior is being addressed while applying appropriate prevention and conduct measures.
Thank You