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Building a HighPerforming Team Team Diverse Strengths & Shared Values
31

Strengths in Teams: Business & Management Conference - North Dakota Society of CPAs

Apr 15, 2017

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Page 1: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Building a High‐Performing Team Team

Diverse Strengths & Shared Values

Page 2: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

The Research:  Which Puppet Would You Choose?

Page 3: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

We Tend to Gravitate Towards People Who Are Just Like Us . . .

Page 4: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Why do we tend to gravitate towards people who are just like us?

Page 5: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Common Ground is Important . . . So is Diversity

Shared Values

Diverse Strengths

Page 6: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

How Do We Overcome this Tendency?

Page 7: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Know Thyself

“A leader needs to know his strengths as a carpenter knows his tools, or as a physician knows the instruments at her disposal.  What great leaders have in common is that each truly knows his or her strengths – and can call on the right strength at the right time.  This explains why there is no definitive list of characteristics that describes all leaders.”

‐ Dr. Donald O. Clifton

Page 8: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Net Energy Yield

Page 9: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Compounding . . .Small, Intentional Tweaks

Page 10: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Why Focus on Strengths . . . What About Weaknesses?

Page 11: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Focus On Strengths

Page 12: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

NotWeaknesses

Page 13: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Strengths in Overdrive

Page 14: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

It’s the Experience . . .

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Page 15: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

It may be cliché, but it’s really NOT about you . . .

. . . it’s about the experiencethat others are having.

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“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” 

‐Maya Angelou

Page 16: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Team Strengths in Overdrive• Case Study #1:  Is too much Harmony a bad thing?• Case Study #2:  Achievers collide . . .

Page 17: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

How Well Do You Know Your Team?

Page 18: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs
Page 19: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs
Page 20: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Why Should I Get to Know My Team?

• Can’t they just put their heads down and do their work?

• This is a fast‐paced work environment.  We focus on results.  We don’t have time for personalities.

• I’m not your therapist.  We have a job to do, so let’s do it.

Page 21: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

How do I identify my team’s strengths?

Page 22: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Strengths and Motivation

What works for one employee may not work for another.  The approach needs to be tailored to each team member.

Page 23: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

A Tale of Two StaffExecuting

Relationship Building

Page 24: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Personalize

We’re all unique (no this is not photo shopped)

Page 25: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Build a Common Vocabulary

Strengths assessments are a doorway to a conversation . . . 

Page 26: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Build a Common Vocabulary

Page 27: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

How Engaged is a Pitcher in the Batter’s Box?

Are any of the members of your team playing out of position?

Why did I swing at a sinker?

Please don’t miss!

When can I get back on the mound?

How good are A. Rod’s 

lawyers?

Page 28: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Jack Welch Story

Hands

Head

Heart

Page 29: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Gallup 12 Keys to Engagement• At work, I have the opportunity to do what I do best every 

day.

• In the last seven days, I have received recognition or praise for doing good work.

• My supervisor, or someone at work, seems to care about me as a person.

• There is someone at work who encourages my development.

• In the last six months, someone at work has talked to me about my progress.

Page 30: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Bringing It All Together:  Strengths in Teams

• Individual Exercise

o Think of a team project that went really well.  Why did your team succeed? What roles did different members of the team play?

o Think of a team project that went off the rails.  Why did your team struggle? What roles did different members of the team play?

o What strengths are missing on your current team?

o Is there anyone who is currently playing out of position? Brainstorm other roles they may be able to play.

o Do you notice any strengths in overdrive, individually or collectively?

Page 31: Strengths in Teams:  Business & Management Conference - North Dakota Society of CPAs

Let’s Connect

Dan Griffiths is the Director of Advisory Services at Tanner, a CPA firm based in Salt Lake City. He provides strategic and business planning, business coaching, and leadership development. Contact Dan at: [email protected] connect with him on LinkedIn: www.linkedin.com/in/dangriffithscpa