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LEGO Mindstorms: Case Themes
STRATEGY AND ORGANIZATION
1. Identifying the key variables in anorganization model and understanding howand to what extent they influence values andbehaviors
2. Evaluating the linkage between strategy andorganization in terms of:
-Fit-Sustainability
-Adaptability
Culture
Culture
Organizational variables
PersonalLeadership
Structure
SystemsPeoplePolicies
OrganizationalCapabilities
Source: Fry and Killing Strategic Analysis and Action, 3rd Edition - Figure 9.3
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The Innovators Dilemma
Expecting achievement-driven employees in a largeorganization to devote a critical mass of resources, attention,and energy to a disruptive project targeted at a small andpoorly defined market is equivalent to flapping ones arms inan effort to fly: It denies an important tendency in the wayorganizations work.
The evidence is strong that formal and informal resourceallocation processes make it very difficult for largeorganizations to focus adequate energy and talent on small
markets, even when logic says they might be big somedayClayton M. Christensen
Key ideas
1. The purpose of an organizational model isto create and support behaviors consistentwith strategic needs. This is the criticalissue in evaluating an organization.
Therefore, there is no such thing as a perfectorganization. There is just a perfect organization for a
strategy. For different strategies, different organizations
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Key Ideas (2)2. The values and behaviors that we
observe in an organization are the resultof a complex set of forces. Any plans forchange must comprehend this.
Key Ideas (3)
3. The choice of structure is a strategicchoice. The choice of strategy, itsformulation, will depend on structure.
Strategy and structure need to co-evolve
4. The fit between environment-
strategy-organization is dynamic When your environment changes, you
likely have to change your organization
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Lululemon
Strategic Analysis and Personal Action
Reading Environment, Strategy, Organization
and Leadership Position
Establishing priorities and developing an action
plan
The transition from entrepreneurial to
professional organization in a highly
value-centered and high-growth context
What to keep and what to change
Culture
Culture
PersonalLeadership Structure
SystemsStaffingPolicies
OrganizationalCapabilities
Source: Fry and Killing Strategic Analysis and Action, 3rd Edition - Figure 9.3
Key points
Strategies and business models embedded in strong
management or owner-manager values are a particular
challenge
Formalizing the organization while sustaining a highly-value
centered culture and context
Growth possible while keeping the culture?
How flexible and adaptable? Transferable?
On priorities: Strategy vs Organization
Difficult to fix strategy if the organization is sick
On becoming the leader
Being the CEO means being in front, so you depend on thosebehind you. Can you rely on them? or not?
To start, remember you have two ears and one mouth.
Strategic management
Assessing the
performance of
the organization
Establishing
strategic
orientations
Developing thecompetencies of
the organization
Implementing
change
Strategic
Management
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Implementation and action plan
Diagnosis
Urgency/performance
Proaction
Reaction
Crisis
Organizationalcommitment
Readiness/awareness
Capacity/ willingnessto change
Personal commitment
Am I ready? Can I?
Framework
Priorities Awareness and
readiness Organizational
changes Strategic changes
Style Directive or
participative Targets and tactics
options
Pace 100 days / 1 yr
Action Plan
Objective
Target
Tactic
Timing
Assessing strategic performance for actionThe first look: often a static perspective
X
Financial
performance
Market-based
performance
Execution
performance
Organizational
climate
Assessing strategic performance for actionAchieving a dynamic perspective
X
Proactive
Reactive
Crisis
Time
Performance
Action Priority Variables
BUILDING SUPPORT
Building awareness, skills
and commitment necessaryto support change
CHANGING THE
ORGANIZATION
Making the changes
required to support
strategic change
PUTTING STRATEGIC
CHANGES IN PLACE
Making the tangible
strategic changes
Source: Fry and Killing Strategic
Analysis and Action, 4th Edition
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Leadership Style
Source: Fry and Killing Strategic Analysis and Action, 4th Edition -Figure 11.1
Characteristics Benefits Risks
Directive D irect ive Assumes Initiator
understands problem, knowssolution, has power
Tactics focus on
communication of reasons,
instructions, expectations
Fast
E ff icient Economizes on
initiator time,
energy
Wrong diagnosis,
wrong remedy Passive or active
resistance
Pseudo change High after-the-fact
costs
Participative Participative Assumes that diagnosis and
remedy will be developed inchange process
Tactics focus on collaborativeexploration of causes,
development of remedies,building commitment
Effec ti ve Flexible
Develops and testsproblem and
people at sametime
Too slow Potential to run
off-track Avoidance of
tough decisions
The action plan
Objectives(Expected results
and metrics)
Target(s)(Who? Individuals
or groups?)
Tactics (How?Actions? Directive or
participative?)
Timing(When?)
1.
2.
3.
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Ohlson Canada
quipe Stratgie MBA
Dr. Serge Poisson - de Haro
Dr. Louis Hbert
Ohlson
Strategic Analysis and Personal Action
Your first GM job after the MBA The context of a troubles subsidiary with
growth and profits challenges
Your plan!
The first GM job
Understanding strategic context Strategy, competition, market
Understanding organizational context HQ
Stakeholders / key players
Business system and capabilities
Organizational variables
Understanding personal stakes First GM job
Time pressure Relationship with HQ and local management/staff
Moving forward
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Proactive
Reactive
Crisis
Time
Performance
The strategic context The action plan
Objectives(Expected results
and metrics)
Target(s)(Who? Individuals
or groups?)
Tactics (How?Actions? Directive or
participative?)
Timing(When?)
1.
2.
3.
Targets, Objectives, Tactics, Timing
PROACTIVECHANGE
REACTIVECHANGE CRISIS CHANGE
Objectives Develop support
and direction Organizational
Changes Buy time
MakeStrategicChanges
Targets Supporters Pivotal Groups External Internal
Style Participative Mixture Participative Directive
Timing Jog Run Sprint Sprint
Key pts
The first GM job Time pressure Need to digest lots of information, make a call and
start moving quickly Understanding the context to manage and
minimize personal risks
Understanding leadership in action What authority? What control? Manage one on one or a group?
Stay the course or implement change?
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Key pts (2)
Managing a sales subsidiary: Growth and profits
expectations at the HQ can be disconnected from the
local realities and facts
The local GM need to find ways to meet those
expectations considering local means and constraints
To the extent possible, the GM can use (and get!) HQ
resources, competences and support for implementing
locally
Managing local resistances and insure organizational
alignment
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2014-02-28
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Montreal Racks
Strategic Analysis and Personal Action Reading Environment, Strategy, Organization
and Leadership Position
The case of a crisis situation Firm requiring a swift turnaround in a situation of
limited strategic capabilities and high urgency,where its ST survival is at stake.
Key points Building a turnaround plan
Buy time and addressing concerns of key stakeholders Developing a financial plan Get Ops back in shape and under control Reduce complexity and strategic scope Fix organization & HR
What a good plan must avoid Objectives without actions or tactics No priorities Actions or tactics with ambiguous or uncertain impacts No ultimate destination
Still, if the outcome of a turnaround is going to beextreme fragility, it may make little sense to proceed,
even if you can win the day...
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Key elements of turnaround strategies
Top management changes Strategic inertia of incumbent management Such changes precede downsizing
External advice and expertise Overcoming competence and capability gaps
Retrenchment Consolidation of strategic and financial situation Reducing the firm to position most likely to be successfull
Transformation Developing an entirely new strategic model Ouf!
Strategic managementAssessing the
performance of
the organization
Establishing
strategic
orientations
Developing the
competencies of
the organization
Implementing
change
Strategic
Management
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Assessing strategic performance for actionAchieving a dynamic perspective
X
Proactive
Reactive
Crisis
Time
Performance
Action Priority Variables
BUILDING SUPPORT
Building awareness, competenciesand commitment necessary
to support change
CHANGING THEORGANIZATION
Making changes
required to supportstrategic change
PUTTING STRATEGICCHANGES IN PLACE
Making tangible
strategic changes
Source: Fry and Killing Strategic
Analysis and Action, 4th Edition
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Potential Action Priorities
Variable Category Potential Objectives
Support Variables Improvements in awareness,
capability, willingness.
Organization Variables Implementation of changes in leadership,
structure, systems, staffing.
Strategy Variables Implementation of changes in goals,
product market focus, competitive
premise, business system focus.
Performance Variables Improved profits, revenues, market share,
costs, etc.
Source: Fry and Killing Strategic Analysis and Action, 4th Edition
The action planObjectives
(Expected results)
Target(s)(Who? Individuals
or groups?)
Tactics (How?Actions? Directive or
participative?)
Timing(When?)
1.
2.
3.
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Targets, Objectives, Tactics, Timing
Source: Fry and Killing Strategic Analysis and Action, 4th Edition
PROACTIVECHANGE
REACTIVECHANGE CRISIS CHANGE
Objectives Develop support
and direction Organizational
Changes Buy time
MakeStrategicChanges
Targets Supporters Pivotal Groups External Internal
Style Participative Mixture Participative Directive
Timing Jog Run Sprint Sprint
Proactive Reactive Crisis
Prevailing ConditionsStrategic Performance Healthy Sliding Critical
Time Pressure L it tle Have to Get Started Urgent
Need for Change Uncertain Becoming Clearer Clear
Internal Commitment for Change Low Mixed High
Management Capability High Mixed Low
Summary Characteristics
Source: Fry and Killing Strategic Analysis and Action, 4th Edition
Management Issues
Strategic Is Change Where to Start? Achieving rapidNecessary? pace of change
Organizational Lack of Dealing With Who to Rely Commitment Resistors On?
Personal Credibility Power History and
intersts; IOUs