Strategy in Action Strategy development processes
Learning outcomes
• What is meant by intended and emergent strategy development
• Identify intended processes of strategy development ,including the role of vision and command ,planning systems imposed strategy
• Identify emergent processes such as logical incremental, resource allocation processes, cultural processes and organisational politics
Learning outcomes
• Consider how different forms of strategy development may be found in multiple forms and in different context
• Explain some of the issues managers face in strategy development including development in uncertain and complex conditions
Intended Strategy Development
• Careful deliberation by top management
Through strategic leadershipThrough strategic planning systemsExternally imposed strategy
• Design view of strategy development
Intended Strategy Development
• Strategy development through leadership:
• The vision and command• Persons who are seen as central to strategy
Leaders and their company
• Charles Dunstone @ Carphonewarehouse
• Rupert Murdoch @ NewsCorp
• Steve Jobs @ Apple
• Michael O Leary @ Ryanair
How leaders build strategy
• Strategy by design : used analytical tools to address issues the organisation faces
• Strategy by vision: linked with an overall vision and helps create beliefs systems
• Strategy by command: dictated by an individual ,often an owner
Strategic planning systems
• Initial planning stage • Business level planning • Corporate level planning • Financial and strategic targets
• From research by Rob Grant into the oil industry 2003
Strategic planning systems
• Some companies plan may be more formal than others:
• Planning systems may help: • Structure analysis for complex problems
• Encourage questioning and challenging behaviour
Strategic planning systems
• Enhance coordination of business level strategies within overall corporate strategy
• Converting an intended strategy in an organisational action by ;
• Communicating out • Providing agreed objectives and milestones to review progress
Strategic planning systems
• Coordinating resources required to put strategy into effect
• Involving people may help create ownership and buy in
• Provide security and a sense of control over future of the company
Strategic planning systems
• Criticisms of and dangers of formal planning systems.
• Confusing strategy with the plan • Detachment from reality (planning becomes an intellectual exercise removed from day to day operations)
• Information overload with little clarity about the importance of that information
Strategic planning systems
• Lack of ownership :plans designed and kept in a drawer ,not fully understood
• Dampening of innovation : rigid systems with control can result in stifling of ideas
Strategic planning systems
• Some conclusions on strategic planning systems :
• Evidence uncertain as to the benefits of formal strategic planning systems
• Benefits based on type of organisation and the context in which they operate
• Shift towards project based teams and greater flexibility
Externally imposed strategy
• Some strategies can be imposed by powerful external stakeholders
• Governments can change rules of business
• These can be seen as intended strategies
Henry Mintzberg
• http://www.youtube.com/watch?v=_NRWtd_SiU8
Emergent strategy development
Decisions on : Evolving strategic direction
Acquisition Based on past experience
Divestment Moves informed by a developing pattern
Overseas expansion Patterns of decision making based on where we have come from rather than where are we going
Emergent strategy development
• Organisational processes which may account for an emergent strategy development
Logical instrumentalismResource allocation process (RAP)Organisational politicsCultural processes
Logical incrementalism
• Study by James Quinn into major multinational businesses described strategy development as logical incrementalism
• It is the deliberate development of strategy by experimentation and learning from partial commitments rather than by global formal strategies
Logical incrementalism
Reasons why this may be valid includeEnvironmental uncertainty :Managers cannot rely on historical data and must scan constantly Generalised views of strategy: Managers have a rough view of where they are going and therefore develop it over time. Objectives may be general in nature
Logical incrementalism
• Experimentation : can emerge in a number of parts of an organisation such as subcultures such as in product development ,positioning external relations
• Coordinating emergent strategies :Managers may draw together formal and informal processes to create statements of strategy for the benefit of stakeholders
Logical incrementalism
• Quinn argues that logical incrementalism may be emergent by is still purposeful and proactive
• They bridge intended and emergence strategies as they are deliberate yet draw from the social and the subculture of organisations
• There is a continual and gradual
Resource allocation processes
• “The resource allocation processes explanation of strategy development is that realised strategies emerge as a result of the way resources are allocated in an organisation”
• Bower-Burgelman • Strategy is better explained by the outcome of problems being addressed
Resource allocation processes
• Negotiations across organisational levels : choice on solving problems may lie at all levels of an organisation
• Influence of RAP : what criteria are used when looking at problems ,new ventures and issues.
• Are solutions in line with RAP
Organisational politics
• Negotiations illustrate the importance of politics within organisations
• This view is that strategies emerge as a result of bargaining and negotiations among groups
• JR and Bobby ?
Organisational politics
• People can be influenced byPersonal experience Competition for resourcesInfluence of various stakeholdersDifferent access to information• Emergent strategy is likely, as process are put in place as bargaining continues
Cultural processes
• A Cultural explanation of strategy development is that it occurs as the result values and behaviours in organisations
• The taken for granted nature of culture works to guide how people view the organisation and in turn develop decision making
Patterns of strategy development
• Within strategy development there are multiple processes which may all be at work inside organisations
• No one is the right way• Contextual influences: development differs over time and place
Challenges for Managers S-D
Managing intended and realised strategies
The learning organisationStrategy development in uncertain and complex situations
Problems include an intended strategy has been described yet not followed in practice Realised and unrealised
Managing intended and realised strategies
• Implications for strategists include:• Awareness :are the intended and realised strategies different
• The role of strategic planning: planning may not form strategies as much as coordinate what emerges in organisations, a form of cut and paste
Managing intended and realised strategies
• The challenge of strategic drift: • Incremental development can lead to drift and could see inertia as a result
• Stems often from a culture or values
• Challenging the norm and developing a learning organisation may help to develop competitive advantage
Managing intended and realised strategies
• Managing emergent strategy is the role of key personnel and is rooted in routines and culture
• Here is the management role of creating a clear vision directing future strategy
The learning organisation
• Traditional organisation have been seen as stable structures set up to achieve order and control
• Built for stability rather that change.
• A learning organisation one capable of continual regeneration from the knowledge, skills and experience of individuals in that organisation
The learning organisation
• Collective knowledge of those in an organisation exceeds that of the organisation itself
• Formal structures can stifle creativity
• Role of managers here is to facilitate
• Organisations seen as social networks
The learning organisation
• Keys tenets of organisational learning:
• Managers facilitate rather than direct
• Information flows• Relationships are lateral as well as vertical
• Organisations are pluralist, conflicts are allowed
• Expermentation is the norm
The learning organisation
• Resilient organisations continually reinvent themselves , don’t take things for granted and are always looking to image new business models
The learning organisation
• http://www.youtube.com/watch?v=3yfqGIDZIJw