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Strategy and Tactics of Distributive Bargaining1

Feb 04, 2018

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  • 7/21/2019 Strategy and Tactics of Distributive Bargaining1

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    Strategy and Tactics of

    Distributive Bargaining

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    Chapter Outline

    Distributive Bargaining Process

    Fundamental Strategies

    Tactical Task Positions taken During egotiation

    Commitment

    Closing the Deal

    !ardball Tactics

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    Bargaining " egotiation

    egotiation is a process of interpersonal

    decision#making$

    Bargaining is a type of negotiation in%hich buyer " seller of a goods or service

    dispute the price %hich %ill be paid and

    the e&act nature of transaction %ill takeplace' " eventually come to an agreement$

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    Types of Bargaining

    Distributive : (t is a %in#lose bargaining because)

    %hatever one side gains comes at the e&pense of the

    other party# %hat is *%on+ by one is *lost+ by other$

    (t is referred to as hard bargainingbecause it isusually a highly competitive process designed to reach

    a formal %ritten agreement' such as a purchase

    contract$

    Integrative : Parties come to an agreement in anamicable manner' %in#%in situation for the parties

    involved$

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    Contd,$

    (t usually occurs in negotiations based on

    the sale of products %here all that matters

    is price' for e&ample in the sale of anautomobile and in real estate$

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    -alue Claiming

    The competitive process of claiming value involves

    dividing up a *fi&ed pie+ or the total amount of value

    available to the disputing parties$

    .ach side tries to get as much of the pie as possible$The more one side claims' the less the other side gets$

    This is also kno%n as a *%in#lose+ negotiation$

    To claim a value in negotiation' one uses competitive

    tactics to try to convince the other side$

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    /hat are !ardball Tactics0

    They are designed to pressure targetedparties to do things they %ould not other%ise do$

    They are tactics %hich result in a changeout come of Distributive BargainingProcess$

    They are tactics %hich %ork on poorlyprepared negotiators$

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    Typical !ardball Tactics

    1ood 1uy2Bad 1uy

    !ighball23o%ball

    Bogey ibble

    Chicken

    (ntimidation

    Sno% 4ob

    5ggressive Behavior

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    1ood 1uy2Bad 1uy

    amed after police interrogation

    techni6ue$

    (t is relatively transparent' especially %ithrepeated use$

    egotiators using this tactic can become so

    involve %ith their game and act they fail toconcentrate on obtaining their goals$

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    !ighball23o%ball

    Starts %ith a ridiculously high2lo% opening

    offer that kno% they %ill never achieve$

    The tactics goal is have the other partyreevaluate their opening offer and move

    closer to the resistance point$

    The risk is the other party %ill thinknegotiating is a %aste of time$

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    Bogey

    /hen a negotiator pretends an issue

    important and it is not$

    (t only %orks %ell (f they pick a issue thatis important to the other side$

    (t can be a difficult tactic to enact$

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    ibble

    (s a tactic used to get small concession%ithout negotiating$

    The concession is too small to lose the dealover' but large enough to upset the otherside$

    (t is felt that nibble tactic is not in good

    faith and may seek revenge in futurenegotiations$

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    Chicken

    egotiators %ho use this tactic combine a

    large bluff and threaten actions$ 5 high stakes gamble$

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    (ntimidation 2 5ggressive

    Behavior (t is guilt' anger' legitimacy' fear' %hat ever givesyou po%er over the other party$

    (f you are making a concession' because you

    assume the other party is more po%erful' or

    simply accepts the legitimacy of the other

    negotiator' %hich means you are (T(7(D5T.D$

    5ggressive behavior is similar accept it is therelentless pushing$

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    Sno% 4ob

    (s the 1overnments favorite tactic %hen

    releasing information to the public$

    (t is the over%helming of information thatyou have trouble determining %hich facts

    are real or important$

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    Dealing %ith Typical !ardball

    Tactics

    1ood 1uy2Bad 1uy

    8.specially if you call them out on it at the

    beginning$

    !ighball23o%ball

    8The best %ay to deal is not to counter the offer$

    8Be prepared to leave to demonstratedissatisfaction of using this tactic$

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    Dealing %ith Typical !ardball

    Tactics Cont,$ Bogey

    8 (s difficult tactic to defend against) ho%ever' being%ell prepared for negotiation %ill make you less

    susceptible to it$8 5lso %atch out for sudden reversals in positions$

    ibble8 Before closing a deal ask */hat else do you %ant0+

    giving both parties a chance to negotiate in good faith$8 5l%ays have a your o%n list of nibble prepared to

    offer in e&change$

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    Dealing %ith Typical !ardball

    Tactics Cont,$

    Chicken8 (s very difficult to defend against$

    8 Preparation and a through understanding of the situation$

    8 9se e&ternal e&perts to help %eigh your options$

    (ntimidation8 (f the other negotiator is acting aggressively' then discuss

    issues by putting your stand in the negotiation process$

    8 5nother effective strategy is the use of a team' usuallynot everyone is intimidated by the same thing and theyoffer support if the intimidation is uncomfortable$

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    Dealing %ith Typical !ardball

    Tactics Cont,$

    Sno% 4ob83isten for consistent and inconsistent

    information$ Do not be afraid to ask 6uestions

    until you understand the ans%er$

    8(f the matter is highly technical suggest for atechnical e&pert to look over the technicalissues$

    85gain' preparation is the key to dealing %ith asno% :ob tactic$

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    Summary

    (t has been recommended not to use any of thehardball techni6ues$

    9nderstanding hardball tactics %ill make you a%are

    of the user;s ob:ective$ 1ood planning %ill help you deal and avoid hardball

    tactics$

    !ardball tactics can backfire$

    They are offensive and motivate revenge$ 7any negotiators consider these tactics out of bounds

    for any situation$

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    Thank you